State Bank of India & Punjab National Bank: Assignment On Vision and Mission Statement On
State Bank of India & Punjab National Bank: Assignment On Vision and Mission Statement On
State Bank of India & Punjab National Bank: Assignment On Vision and Mission Statement On
N R Institute of Business Management (PGDM Program) Gujarat Law Society Campus, Ellis Bridge Ahmadabad, Gujarat, India
About SBI: 202 year old bank The presidency bank, bank of Calcutta (1806), bank of Bombay (1840) and bank of madras (1843) supported the public credit of the government raise loan The three banks were amalgamated as imperial bank of India (1921) and then 1st five year plan gave birth to state bank of India. Note issued by SBI alone were treated as legal tender Banker to the government Pioneer in rural lending with focus on rural and semi urban areas Pioneer in SSI lending Largest branch network (10980) and ATM network (8700) One of the largest foreign office (84) across all time zones
Develop into a top rate, nimble footed banking institution committed to excellence in-services to its customers, enhancing stakeholders value though care and competence and fulfilling obligations to the community at large. Mission of the SBI is to retain the bank position as premier financial service in India. Another main mission of SBI is to provide the satisfaction to their customer. With their own development they want to develop the whole banking industry.
VISION OF SBI (state bank of India): Attain high standards of efficiency and professionalism and core institutional values comparable to the best in the field. Possess world-class standards of efficiency and professionalism rooted in the core institutional values of the State Bank Group. To be a committed, caring and responsible corporate citizen To provide a satisfying work environment with opportunities for learning, selfdevelopment and self-actualization.
Excellence in customer service Integrity and confidentiality Belonging and commitment to bank Fairness in all dealing and relation Team playing Learning and renewal Risk taking and innovation
If we co relate the mission, vision, and core value of SBI there main strategy which came out is the customer satisfaction. They try to satisfy their customers by providing them the services. There another main strategy is team playing in which they not only try to develop themselves but try to develop another banks also so banking system of country can
develop.SBI is also known for their innovation, they started many new kind of services in banking sector.SBI is playing a key role in banking sector of India.
Mission Statement of PNB (punjab national bank): We are a leading, dynamic Filipino financial services group with a global presence committed to delivering a whole range of quality products and services that will create value and enrich the lives of our customers, employees, shareholders and the communities we serve.
Vision of PNB (Punjab national bank): To be the most admired financial services organization in the country in terms of:
Financial performance rank #1 or #2 in its businesses in terms of return on equity Innovativeness in products, services, distribution and the use of cutting-edge technology Customer perception o The preferred financial services provider o The customer-cantered organization with a passion for service excellence
Social responsibility the employer of choice, a good corporate citizen and partner in nation-building Long-term vision developing competitive advantage on a sustained basis by anticipating changes in customers preferences and in the manner of doing business
Core value
Integrity - It is our foundation, the basis of everything we do. We strive to be professional, honest, trustworthy, confidential and respectful at all times.
While co relating the mission, vision, and core value of PNB (Punjab national bank) there main strategy which came out is they are mainly focusing on their performance in terms of finance. They want to perform in such way that all their stakeholders can get benefit of that. They had provided lot of services for their take holders. There another main strategy is to provide innovative product and services to their customers. They got the customers tag of customer oriented bank.