PF-03 Print Head Warranty Coverage Guide

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This document provides additional information on estimating the print head warranty period and instructions for checking the print head warranty status.

You can check the print head warranty status by viewing the dot counter value using the printer's status monitor utility.

The steps are to open the GARO Printmonitor application, go to the Utility tab, click on Information, and click on Status Display/Saving to view the print head lot number and warranty status.

LFP Technical Information Sheet

Title: Additional Information for Print Head Warranty (PF-03)


Model: iPF500, iPF600, iPF700, iPF5000, iPF8000, iPF9000, iPF610, iPF710, iPF5100, iPF6100, iPF8100, iPF9100, iPF8000S, iPF9000S, iPF605, iPF720, iPF810, iPF820, iPF810 PRO, iPF820 PRO, iPF6200, iPF6000S Note: This information is intended for end users With the introduction of PF-03 print head, Canon introduced the print head warranty. This document describes additional information for warranty condition.

Warranty Condition for PF-03


The print head PF-03 carries a warranty described in the warranty statement. The condition is either one year from the purchase of the print head, or when the printers internal dot counter changes from a to b ., whichever comes first.

Estimating the Extent of Print Head Warranty


Since the internal dot counter used to verify the warranty validity does not indicate actual dot count, users cannot reliably estimate how much warranty period is left. To aid users to roughly estimate this warranty period within one year of purchase of a printer or a print head, we have calculated the following:

Time from the Purchase of Print Head or Main Unit Less than one year More than one year

Dot Counter a a b c d e f g

Warranty Validity Valid Not Valid Not Valid Not Valid Not Valid Not Valid Not Valid Not Valid

Ink Equivalent*

4,000 ml 4,000 ml 4,000 8,000 ml 8,000 12,000 ml 12,000 16,000 ml 16,000 20,000 ml 20,000 24,000 ml 24,000 28,000 ml

*Ink equivalent indicates total ink amount used per print head, and does not include ink used for print head maintenance. Actual ink consumption may be higher than stated estimate.

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LFP Technical Information Sheet

Reading the Dot Counter for Warranty Verification


The counter can be accessed from included Status Monitor utility and the procedures to access the counter are described below.

Printers connected to a computer running imagePROGRAF printer driver and Windows OS (2000, XP, 2003 Server, Vista 32/64-bit)
1. Install GARO Status Monitor in your system. Go to Start menu, and select Printers and Faxes to open Printer selection window. Double click on the printers icon.
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2. The printer driver queue window opens. Select Printing Preferences under File menu.

3. Click on Status Monitor button.

Normally this application is automatically installed when the printer driver for imagePROGRAF printer is installed in the system. To verify you have the GARO Status Monitor installed, open Printing Preferences of the printer driver, and click on Status Monitor button under Main tab. If you see a Window showing GARO Status Monitor in the Window title bar, you have the GARO Status Monitor installed. Page 2 Additional Information for Print Head Warranty (PF-03) 11/20/2008 Canon USA, Inc., Large Format Printer Division, Sales Support

LFP Technical Information Sheet

4. The Status Monitor window opens.

Page 3 Additional Information for Print Head Warranty (PF-03) 11/20/2008 Canon USA, Inc., Large Format Printer Division, Sales Support

LFP Technical Information Sheet Click on Information tab, and click on Status Display button.

5. Acquiring Information message appears for a few moments, and the status display window opens. Scroll down to Head Lot Number .

This status information content is opened in Notepad.exe application. This information can be saved in .txt file by saving the displayed information from Notepad, or click on Status Saving button in GARO Status Monitor. Page 4 Additional Information for Print Head Warranty (PF-03) 11/20/2008 Canon USA, Inc., Large Format Printer Division, Sales Support

LFP Technical Information Sheet

Printers connected to a computer running imagePROGRAF printer driver and Mac OS X


When the printer driver for imagePROGRAF printers are installed on a computer running Macintosh OS, GARO Printmonitor application is automatically installed.

1. Locate GARO Printmonitor and double click on the icon. Enter GARO Printmonitor in the search bar to search your computer. Alternatively, the application can be found in Hard Disk Root Library Printers Canon GARO Utilities folder.

2. Once GARO Printmonitor is started, the current default printer queue window is displayed. Go to Printer menu, and select Utility The Utility tab in the printmonitor opens.

Page 5 Additional Information for Print Head Warranty (PF-03) 11/20/2008 Canon USA, Inc., Large Format Printer Division, Sales Support

LFP Technical Information Sheet

3. Click on Information tab.

4. Click on Status Display/Saving button.

5. Select Display Text to display the printer status, or Save File to save the content into a plain text file.

Page 6 Additional Information for Print Head Warranty (PF-03) 11/20/2008 Canon USA, Inc., Large Format Printer Division, Sales Support

LFP Technical Information Sheet

6. Displayed status looks like this. Scroll down to find Head Lot Number .

Printers Not Connected with imagePROGRAF printer driver (such as 3rd party RIP)
The GARO Status Monitor (PC) or GARO Printmonitor (Mac) is necessary to retrieve printer status from a host computer. For 3 party software, most will not be able to retrieve the information from the host computer, and the print status information must be printed on the printer from the printers control panel. To execute Status Print press Menu to go to menu, and press , press . Press or to find Status Print and press or button to find Test Prints and
rd

. The printer will prompt Yes and press OK button ,

to execute the Status Print.

2008 Canon USA, Inc. This technical information document has been issued by Canon USA, Inc. and is intended to inform users of the latest technical information for reference purposes. The information in this document and specifications are subject to change without notice. Canon USA, Inc. is not responsible for any editorial typos or omissions in this document.

Page 7 Additional Information for Print Head Warranty (PF-03) 11/20/2008 Canon USA, Inc., Large Format Printer Division, Sales Support

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