Handset Unlock

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Handset Unlock - Instructions

Please find below the instructions to unlock your handset. Handset Unlock Procedure for IMEI: 353923043444526 Your unlock code is: 2020179839 .0 Manufacturer/Model: Alcatel_One Touch

Alcatel OT-355
PHONE UNLOCK PROCEDURE PLEASE READ THE INSTRUCTIONS CAREFULLY BEFORE YOU ATTEMPT ANY UNLOCK PROCESS This procedure unlocks the handset from being network restricted from only using SIM cards from Vodafone Australia. In case of difficulties, please refer to the FAQ listed below 1. 2. 3. 4. Take note of the unlocking code shown above. Insert non-Vodafone or non-3 SIM card. Ensure the phone is charged and then switch the phone on. Optional Step: If the SIM card has a PIN, enter your PIN number. (See FAQ below). Once the device starts, it would pop up with unlock screen and display Network key? Enter the unlocking code at the prompt area from above and press OK button on the phone. The handset will display please wait and then unlock automatically and will display this category is unlocked!'. This will be confirmed if you can make and receive calls with the Non-Vodafone Australia SIM card. (You will need reception and phone credit with the different network provider)

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Please Note:

If a wrong unlocking code is entered, it will display the key entered is incorrect! and take back to the unlock screen.

Please notes: Unlimited retries are available for un-locking the device. FAQ: Question: My phone asks to enter a PIN number Answer: For SIM cards with PIN ENABLED you will be required to enter a PIN. This is not the unlocking code that has just been provided. For information concerning the PIN, PIN2, PUK and PUK2 codes for a SIM card please read the manual that came with your phone. This is not a handset unlocking difficulty. Question: I am not currently in Australia and experiencing difficulties unlocking the phone that I purchased from a Vodafone Australia outlet Answer: Clearly note this in the difficulties description. Vodafone Australiacan only send a reply to the difficulty by email.

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