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    Avery Jones

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    Mohamed Metwalli
    The document is a resume for Avery Jones that summarizes their work experience and skills. It outlines Jones' experience as a receptionist for XYZ Corporation and Sometown Community College, highlighting skills in customer service, administration, Microsoft Office, and handling high volumes. It also lists an associate's degree in business from Sometown Community College.

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    Avery Jones

    Uploaded by

    Mohamed Metwalli
    11 views1 page
    The document is a resume for Avery Jones that summarizes their work experience and skills. It outlines Jones' experience as a receptionist for XYZ Corporation and Sometown Community College, highlighting skills in customer service, administration, Microsoft Office, and handling high volumes. It also lists an associate's degree in business from Sometown Community College.

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    The document is a resume for Avery Jones that summarizes their work experience and skills. It outlines Jones' experience as a receptionist for XYZ Corporation and Sometown Community College, highlighting skills in customer service, administration, Microsoft Office, and handling high volumes. It also lists an associate's degree in business from Sometown Community College.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    11 views1 page

    Avery Jones

    Uploaded by

    Mohamed Metwalli
    The document is a resume for Avery Jones that summarizes their work experience and skills. It outlines Jones' experience as a receptionist for XYZ Corporation and Sometown Community College, highlighting skills in customer service, administration, Microsoft Office, and handling high volumes. It also lists an associate's degree in business from Sometown Community College.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    Avery Jones

    5800 Park Drive, #37 Sometown, IA 57000 Home: (555) 555-5555 Email: [email protected]

    Receptionist
    Customer Service Expert MS Office Power User Adept Written/Verbal Communicator

    KEY SKILLS
    Office Skills: Telephone & Front Desk Reception Customer Service Filing Database & Records Management Executive & Administrative Support Reports & Spreadsheets Complaint Handling Data Entry (75 WPM) Word Excel PowerPoint Access Visio Outlook Windows Vista/XP

    Computer Skills:

    PROFESSIONAL EXPERIENCE
    XYZ Corporation (Sometown, IA) Receptionist, 3/05 to 8/09

    Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. Led cleanup of company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times. Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

    Sometown Community College (Sometown, IA) Receptionist, 3/04 to 2/05

    Served as first point of contact for students, faculty and staff calling or visiting the main administrative office. Efficiently operated campus switchboard and provided prompt, courteous and knowledgeable assistance. Transformed previously manual processes relating to vendor/supplier records into an efficient, computerized system. Efforts exposed overcharges and double billing to recover $5,000 in erroneous payments and prevent their recurrence.

    EDUCATION
    Sometown Community College (Sometown, IA)
    AS in Business, 2004
    Avery is a first-rate administrative support professionalexcels in organizing our busy office ensures all of our customers needs are taken care oftruly an exceptional employee Excerpts from 2008 Performance Review

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