Sample Marketing Questionnaire For Customers
Sample Marketing Questionnaire For Customers
Sample Marketing Questionnaire For Customers
Name: __________________
Sex: ________________
Address: ____________________
1. How did you get to know about our products and services?
a) Newspapers advertisements
b) Magazines advertisements
c) Television commercials
d) Internet
a) $100 to $200
b) $200 to $300
c) $300 to $400
d) $400 to $500
a) Everyday
b) Once in a week
c) Once in a month
d) Once in three months
f) Once in a year
a) Excellent
b) Good
c) Average
d) Bad
e) Terrible
a) On the internet
b) Exclusive showroom
c) Factory outlets
e) Shopping mall
6. What is the best thing that you like about our products?
a) Price
b) Packaging
c) Quality
d) Easy Availability
Answers collected from this kind of questionnaire helps to take proper and informed decisions
regarding marketing of an organization. Therefore, marketing questionnaire format is an
effective tool for dealing with issues related to marketing sector.
1. Which product of our company you have used and how long?
___________________________________________________
2. Did you find the product up to the standard? If ‘not’ then mention in detail what are the things
you want us to improve in our products?
______________________________________________________________________________
__________________________________________________________________
Once you have known the awareness, next set of questions should be framed to know the opinion
regarding the products related to its satisfaction and other such factors.
3. If you are satisfied then how much you will rate the product you have used out of 10?
_______________________________________
4. Do you think the advertisements of our services and products capture the best quality in the
market? If ‘no’ why?
___________________________________________________________
The next set of questions should be based on the marketing of the product.
5. Do you think our advertisement is quite convincing for those who are new to our products? If
‘no’ mention why?
__________________________________________________________
a. Funny
b. Interesting & Informative
c. Convincing
d. Too long
e. Very short
7. How much will you rate our customer care service out of 10?
________________________________________
a. Television
b. Radio
c. Newspaper
Finally get to know that whether user is so much satisfied that he will recommend your product
to others or not
9. Will you recommend others about our product? If ‘No’ please mention why?