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    Organizational Application of Counselling Skills

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    Vishakha Krishan
    This document discusses 13 areas where organizational counseling skills can be applied: 1) change management, 2) downsizing, 3) managing diversity, 4) equal opportunities, 5) entrepreneurism/intrapreneurism, 6) mentoring, 7) team management, 8) counseling for older adults, 9) crisis/trauma, 10) consulting, 11) upward feedback, 12) the learning organization, and 13) organization development. Counseling skills can help employees cope with and adjust to change, downsizing, and diversity. They are also useful for facilitating groups, managing sensitive feedback situations, and training as part of management development programs to support organizational learning and development.

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    Organizational Application of Counselling Skills

    Uploaded by

    Vishakha Krishan
    8K views16 pages
    This document discusses 13 areas where organizational counseling skills can be applied: 1) change management, 2) downsizing, 3) managing diversity, 4) equal opportunities, 5) entrepreneurism/intrapreneurism, 6) mentoring, 7) team management, 8) counseling for older adults, 9) crisis/trauma, 10) consulting, 11) upward feedback, 12) the learning organization, and 13) organization development. Counseling skills can help employees cope with and adjust to change, downsizing, and diversity. They are also useful for facilitating groups, managing sensitive feedback situations, and training as part of management development programs to support organizational learning and development.

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    Organizational Application Of Counselling Skills

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    This document discusses 13 areas where organizational counseling skills can be applied: 1) change management, 2) downsizing, 3) managing diversity, 4) equal opportunities, 5) entrepreneurism/intrapreneurism, 6) mentoring, 7) team management, 8) counseling for older adults, 9) crisis/trauma, 10) consulting, 11) upward feedback, 12) the learning organization, and 13) organization development. Counseling skills can help employees cope with and adjust to change, downsizing, and diversity. They are also useful for facilitating groups, managing sensitive feedback situations, and training as part of management development programs to support organizational learning and development.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    8K views16 pages

    Organizational Application of Counselling Skills

    Uploaded by

    Vishakha Krishan
    This document discusses 13 areas where organizational counseling skills can be applied: 1) change management, 2) downsizing, 3) managing diversity, 4) equal opportunities, 5) entrepreneurism/intrapreneurism, 6) mentoring, 7) team management, 8) counseling for older adults, 9) crisis/trauma, 10) consulting, 11) upward feedback, 12) the learning organization, and 13) organization development. Counseling skills can help employees cope with and adjust to change, downsizing, and diversity. They are also useful for facilitating groups, managing sensitive feedback situations, and training as part of management development programs to support organizational learning and development.

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    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 16

    Organizational Application Of

    Counselling Skills

    Vishakha
    MBA 09/03
    NCCE, ISRANA
    • A manager who uses skills effectively will
    address problems, and will encourage people
    to come to him/her with problems before they
    become major issues, thus making the
    department run more smoothly in the long
    term.
    • There are some specific areas in the
    organization where counselling skills can be
    applied.
    1. CHANGE MANAGEMENT

    • In order to create and maintain competitive


    advantage, companies have to be flexible
    about changing environment.
    • Employees require counselling to cope with
    and adjust to change, but also to support and
    motivate employees during periods of change.
    2. DOWNSIZING
    • Sometimes organizations alter basic size of their
    organizational chart, means reducing the number of
    employees to operate effectively, is called as
    downsizing.
    • When a large number of people are made redundant
    employees, will require counselling at many levels,
    to make remaining staff more motivated and
    committed will improve their morale and reassure
    them that company will retain them for life long
    time.
    3. MANAGING DIVERSITY
    • Most of the multinational companies have diverse
    workforce comprising men and women of different
    age, gender, race, religion and life style.
     Language differences: Communication is difficult or
    even impossible.
     National ethnics groupings: Sometimes employees
    can’t tend to form strong ethnic group on the basis of
    similiarities, doesn’t promote working with others who don’t
    share same language & cultural heritage.
     Attitude and cultural differences: Create
    frustration, anger and bitterness
    4.Equal Opportunities
    • The use of counseling skills can be invaluable in
    organization which are implementing equal
    opportunity policies.
    Women get needed support and confidence by
    counseling.
    Men may require counseling it order to adapt to
    organizational which is becoming less masculine.
    5.Entrepreneurism/ Intrapreneurism
    • Developing and guiding entrepreneurs require
    a balance of high support levels along with a
    high level of challenge.
    • It is especially applicable to entrepreneurs who
    tend to see their business as their baby and
    have difficulty accepting outside advice.
    6. MENTORING
    • Mentors help mentees with personal objectives and
    effectiveness, self confidence and self awareness as
    they apply to organizational objectives, directly and
    indirectly.
    • This involve a mixture of counselling, coaching and
    advising.
    • Services that mentor provide-
    1. Helping the mentees to understand how organization
    works.
    2. About organizational politics.
    3. To achieve full potential within the organization.
    • To know about business and industry.
    • Providing coaching in particular skills.
    7. Team management
    • Counseling skills can be used very effectively to
    facilitate groups in problem solving, decision making
    and conflict resolution.
    • Sometimes a team will have difficulty working
    together, even if there are only one or two problem
    causers.
    o Group norms
    o Leadership
    o Decision making
    o Role expectation
    8. Conselling for older adult
    • Adjusting to decreasing physical strength and health.
    • Adjusting to retirement and reduced income.
    • Adjusting to the death of a spouse.
    • Establishing an explicit association with one’s age
    group.
    • Adopting and adapting societal roles in a flexible
    way.
    • Opting for pre- retirement counselling.
    9. Crisis/Trauma
    • The situation of excessive stress.
    • E.g.- accidents leading to serious injury or death,
    bomb blasts, theft, fire, raids, kidnapping, other
    natural disasters.
    • Experienced trauma counsellors should be summoned
    when a severe crisis occurs.
    10. Consulting
    • In many industries, counselling skills are
    extremely useful for working with clients as
    well as with subordinates.
    11. Upward feedback
    • Upward feedback is feedback from subordinates
    regarding their managers performance.
    • The best way to manage this sensitive situation is for
    the manager or supervisor’s own manager to talk
    about the issues, which arise from upward feedback
    in a counselling style.
    12. The learning Organization
    • In the emerging paradigm, terms like
    information, communication, knowledge and
    learning have acquired a critical relevance to
    an understanding of the nature of
    13. Organization development
    • In order for an organization to develop,
    effective training in couselling skill is required
    to be introduced as a normal part of its
    mainstream management development
    programme.

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