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    Types of Communication

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    mthelly
    The document discusses various types of communication including verbal, non-verbal, and written communication. It outlines the merits and demerits of verbal and written communication. Some key skills of communication that are discussed include speaking, listening, writing, reading, and body language. The document provides tips for effective communication and how to improve communication skills. Barriers to communication and the importance of practicing public speaking are also covered.

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    Types of Communication

    Uploaded by

    mthelly
    72 views25 pages
    The document discusses various types of communication including verbal, non-verbal, and written communication. It outlines the merits and demerits of verbal and written communication. Some key skills of communication that are discussed include speaking, listening, writing, reading, and body language. The document provides tips for effective communication and how to improve communication skills. Barriers to communication and the importance of practicing public speaking are also covered.

    Original Title

    TYPES OF COMMUNICATION

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    © Attribution Non-Commercial (BY-NC)

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    The document discusses various types of communication including verbal, non-verbal, and written communication. It outlines the merits and demerits of verbal and written communication. Some key skills of communication that are discussed include speaking, listening, writing, reading, and body language. The document provides tips for effective communication and how to improve communication skills. Barriers to communication and the importance of practicing public speaking are also covered.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    72 views25 pages

    Types of Communication

    Uploaded by

    mthelly
    The document discusses various types of communication including verbal, non-verbal, and written communication. It outlines the merits and demerits of verbal and written communication. Some key skills of communication that are discussed include speaking, listening, writing, reading, and body language. The document provides tips for effective communication and how to improve communication skills. Barriers to communication and the importance of practicing public speaking are also covered.

    Copyright:

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    of 25

    TYPES OF COMMUNICATION

    2. NON VERBAL COMMUNCATION

    WRITTEN, GUSTUERS, VISUALS


    etc.

    BODY
    LANGUAGE HAND SHAKES
    MERITS OF VERBAL COMMUNICATION

    IMMEDIATE RESPONSE

    CAN BE DISCUSSED

    ASK FOR CLARITY


    DEMERITS OF VERBAL
    COMMUNICATION

    NO RECORDS

    RECEIVER CAN DENY

    NO PROOF OR EVIDENTS
    MERITS OF NON VERBAL
    COMMUNICATION (WRITTEN)

    RECORD

    AGREEMENT

    PROOF

    SUITABLE WORDS CAN BE USED

    RECEIVER CANNOT DENY


    DEMERITS OF NON VERBAL
    COMMUNICATION (WRITTEN)

    DELAY IN FEEDBACK

    DELAY IN RESPONSE AND


    RESULT

    SLOW IN PROCESS
    BASIC SKILLS OF COMMUNICATION

    SPEAKING

    LISTENING

    WRITING

    READING

    BODY LANGUAGE

    TONE
    SPEAKING SKILLS

    SPEAK FROM YOUR HEART.


    CULTIVATE SELF DISCIPLINE.
    ATTRACT, DON’T REPEL.
    INCREASE YOUR KNOWLEDGE.
    USE EMPHASIS DISCREETLY.
    PAY ATTENTION TO SPEAKING SKILLS.
    KNOW YOUR AUDIENCE.
    PREPARE CAREFULLY.
    SPEAKING

    BE PREPARED

    BE CLEAR LEARN TO SPEAK


    YOUR WAY TO
    BE SIMPLE SUCESS
    BE VIVID

    BE NATURAL
    TEN COMMANDMENTS OF GOOD LISTENING

    STOP TALKING

    PUT THE TALKER AT EASE

    SHOW HIM THAT YOU WANT TO


    LISTEN

    REMOVE DISTRACTIONS

    EMPATHISE WITH HIM


    COMMANDMENTS OF GOOD LISTENING

    BE PATIENT
    HOLD YOUR TEMPER
    GO EASY ON ARGUMENT AND CRITICISM
    ASK QUESTIONS
    STOP TALKING
    BODY LANGUAGE

    SMILE

    PAT

    STROKE

    FACIAL EXPRESSIONS

    GUSTURES DO CONVEY A LOT


    BARRIERS TO COMMUNICATION

    SEMANTIC BARRIERS
    UN CLARIFIED ASSUMPTION
    RESISTANCE TO CHANGE
    NON LISTENERS

    DAY DREAMING
    DETOURING
    DEBATING
    PRIVATE PLANNING
    BARRIERS TO COMMUNICATION

    NOISE
    CHAIN LINK LOSSES
    DISTORTION
    GENERALISATION
    ELEMINATION

    THINKING SPEED
    TIPS FOR EFFECTIVE COMMUNICATION

    1. ORGANISE THOUGHTS BEFORE


    COMMUNICATING

    2. CREATE ATMOSPHERE FOR FREE FLOW OF


    COMMUNICATION

    3. COMMUNICATE IN THE RECEIVER’S


    BACKGROUND AND INTEREST.

    4. FACE TO FACE COMMUNICATION


    (EYE TO EYE CONTACT)
    TIPS FOR EFFECTIVE COMMUNICATION

    5. BE CLEAR – TO THE POINT

    6. USE SIMPLE, NON TECHNICAL AND DIRECT


    LANGUAGE.

    7. USE HUMAN INTEREST WORDS AND PERSONAL


    REFERENCES.

    8. USE SUITABLE TONES, APPROACH AND LANGUAGE.

    9. PUT EMPHASIS ON THE COMMUNICATION.


    TIPS FOR EFFECTIVE COMMUNICATION

    10. TIME ELEMENT

    11. EVER INITIATE UNNECESSARY


    COMMUNICATION

    12. REDUCE LENGTH OF COMMUNICATION


    CHANNEL.

    13. ASK FOR FEED BACK

    14. PAUSE AT APPROPRIATE TIMES.


    TIPS FOR EFFECTIVE COMMUNICATION

    15. ADAPT SUITABLE GESTURES AND


    BODY LANGUAGE.

    16. USE EXAMPLES, ILLUSTRATIONS

    17. BE A GOOD LISTENER.

    18. COMMUNICATE WITH FEELING AND CONCERN.

    19. EXPLAIN ‘WHY’?

    20. ENSURE YOUR ACTIONS JUSTIFY YOUR


    COMMUNICATION
    HOW TO IMPROVE COMMUNICATION SKILL

    1. SEEK TO CLARIFY YOUR IDEAS BEFORE


    COMMUNICATING.

    2. EXAMINE THE TRUE PURPOSE OF EACH


    COMMUNICATION.

    3.CONSIDER THE TOTAL PHYSICAL


    & HUMAN SETTING WHENEVER YOU
    COMMUNICATE.

    4. CONSULT WITH OTHERS / EXPERTS IN


    PLANNING COMMUNICATION
    HOW TO IMPROVE COMMUNICATION SKILL

    5. BE MINDFUL, WHILE YOU COMMUNICATE, OF


    THE OVERTONES AS WELL AS THE BASIC
    CONTENT OF YOUR MESSAGE.

    6. TAKE THE OPPORTUNITY WHEN IT ARISES TO


    CONVEY SOMETHING OF HELP OR VALUE TO
    THE RECEIVER.

    7. FOLLOW UP YOUR COMMUNICATION.


    HOW TO IMPROVE COMMUNICATION SKILL

    8. COMMUNICATE FOR TOMORROW


    AS WELL AS TODAY.

    9. BE SURE YOUR ACTIONS


    SUPPORT COMMUNICATION.

    10. BE A GOOD LISTENER.


    EFFECTIVE

    PUBLIC SPEAKING
    Better
    KILL ME

    than
    ASK ME TO

    GETUP AND SPEAK


    Start it all off
    by saying YES!

    Say “Yes, I’ll do it”


    Not “Yes, I’ll try”

    “Yes, I’ll do it!”


    PERSONAL REWARDS
    by becoming a dynamic
    Speaker and Communicator

    YOU GAIN

    POISE

    POWER

    POSITION

    ACHIEVEMENT
    ESSENTIAL QUALIFICATIONS
    FOR A SPEAKER

    STRONG DESIRE

    KNOWLEDGE OF SUBJECT
    PRACTISE… PRACTISE… PRACTISE…

    DETERMINATION TO SUCCEED

    SINCERITY OF PURPOSE

    GOOD VOCABULARY

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