Honda Atlas Motors
Honda Atlas Motors
Honda Atlas Motors
The agreements signed between the two sponsors are for technical collaborations for
development parts and systems for manufacture of HONDA CARS in Pakistan. Pakistani and
Japanese cultures have blended exceptionally well to form a professional team of
The company was incorporated on November --, 1992 and joint venture agreement was
signed on August ---, 1993. The ground breaking ceremony was held on April 17, 1993 and
within a record time of 11 months, construction and erection of machinery was completed.
The first car rolled off the assembly line on May 26, 1994. Official inauguration was done by
President of Pakistan, Sardar Farooq Ahmad Khan Leghari. Mr.Kawamoto, President of
Honda Motor Company Limited Japan was also present to grace the occasion. The
company is listed on Karachi, Lahore and Islamabad Stock Exchanges.
On July 14, 1994, car bookings started at six dealerships in Karachi, Lahore, and
Islamabad
Since the commencement of production in 1994 till March31, 2005, the company has
produced and sold over 77,500 cars.
All dealerships are constructed in accordance with the standards defined by HONDA World
over.
Percentage of local parts conforms to the government's policy. Local vendors are
continuously patronized to develop parts locally. The quality of local parts is thoroughly
checked to meet stringent international standards.
HONDA always strives to give outstanding service to their valued customers. In addition to
providing regular service to customers, the company also regularly conducts Service
change of HONDA CIVIC introduced, after just one and half year of commencement of
production. Three models in Civic VTI, EXI and LXI with 1.6L and 1.5L engines were
introduced in VTI and EXI models respectively. In 1997 Honda CITY 1.3L car in Et and EX
models and Honda City EXI with 1.5L were launched.
management as follows:
ENVIRONMENTAL POLICY:
• We will consider the influence that our corporate activities have on the
regional environment and society, and endeavor to improve the social
standing of the company.
• As both a member of the company and of society, each employee will focus
on the importance of making efforts to preserve human health and the
global environment, and will do his or her part to ensure that the company
as a whole acts responsibly.
QUALITY POLICY :
At HONDA we are committed to focus all are activities leading to:
• Customer satisfaction.
• Service to society.
HONDA ATLAS CARS PAKISTAN LIMITED is a quality conscious company. That’s why
HONDA ATLAS CARS PAKISTAN LIMITED is the first automobile company in Pakistan
who has achieved “ISO 9002” certification.
• PRIORITY STANDARDS OF
CONDUCT:(safety ,quality ,productivity).
COMPANY INFORMATION:
COMPANY SECRETARY
LEGAL ADVISORS
BANKERS
Deutsche bank
REGISTERED OFFICE
1 – MCLEOD ROAD,
LAHORE
PH : (042) 7225015 – 17
FAX : (O42) 7233518
FACTORY
In this year company recorded highest ever production of the cars i.e.20,040 units -72.9%
increase & highest ever sales of cars i.e. 20,056 units -70.6% increase.
In this year production capacity has enhanced to 30,000 units per annum. Company has also
started double shifts in present year.
Number of employees increased by 65.1% and reached to 1,032.Free engine tune-up and
A.C check up campaign conducted at all Honda 3S dealers and Pit stops.
Surveillance Audit of ISO 9001& ISO 14001 held successfully. 5th South-West Asia
Environment Meeting held. Renovation and up-gradation work started at 3S Dealerships
and Pit shops.
Product, Place, Promotion and Price. These components are called marketing decision
variables because a marketing manager can vary the type and amount of each element. One
primary goal is to create and maintain a marketing mix that satisfies consumer’s needs for a
general product type. Marketing mix often is viewed as “controllable” variables because
they can be changed. However, there are no limits to how much these variables can be
altered. They are not totally controllable.
Product Price
Marketing
Mix
Product Promotion
PRODUCT:
OR
PRICE:
It is the value that one puts on the utility that one receives of goods and services. It includes
price determination; pricing policies; and specific pricing strategies.
OR
A channel of distribution comprises a set of institutions which perform all of the activities
utilized to move a product and its title from production to consumption.
PROMOTION:
It is the element in an organization’s marketing mix that serves to inform, persuade and
remind the market of a product and/or the organization selling it, in hopes of influencing the
recipient’s feelings, beliefs or behaviors.
OR
“Product is anything that can be offered to market for attention, acquisition, use or
consumption that might satisfy a want or need of the person. It includes physical objects,
services, person, places, organization, events, properties, information and ideas.”
Pro
PRODUCT
TANGIBLE INTANGIBLE
ATTRIBUTES ATTRIBUTES
duct contains both tangible and intangible components, predominantly tangible products are
called as goods and intangible products are called as services.
Being working on HONDA ATLAS CARS we have to basically deal with a product that is
luxury vehicles for the customers. Being a motor vehicle organization HONDA has
established a complete brand name in the motor vehicles industry.
Honda basically offers the consumers and business products both to facilitates the consumer.
PRODUCTS
OFFERED BY
HONDA
ATLAS CARS
PAK LTD
CONSUMER AS WELL AS
BUSINESS VEHICLES
HONDA HONDA
CIVIC CITY
Imitative products that are new t company but not new to market.
HONDA falls in 1ST category .HONDA ATLAS CARS is providing vehicles to the customer
that is really new to customers & relatively different from the existing ones. The strategy of
HONDA ATLAS CARS is to attract the customer with the unique characteristics of the
vehicles. As the automobile industry in PAKISTAN has diversity. So the main aim of
HONDA ATLAS CARS is to capture the market share by introducing the new in existing
available vehicles. The core element behind their strategy is to introduce their vehicle in
order to strengthen their reputation in the eyes of consumers.
The development strategy regarding product of HONDA is being dealt by the HONDA
MOTOR COMPANY JAPAN. As we know that the HONDA is made to deal with the
requirement of the local customers. The following steps are taken by HONDA regarding
development:
HONDA always thinks about something new to meet the requirement of the customers.
HONDA ATLAS CARS is authorized in PAKISTAN to generate the ideas about
improvement in their vehicles. On the other hand, to remain leading in automobile industry
it’s the trend to give new features to the existing vehicles.
2. IDEA SCREENING:
All the new ideas cannot be implemented so HONDA screens the pool of ideas in order to
refine them, for this purpose HONDA has some experts who analyze and guide the company
to proceed.
3. BUSINEES ANALYSIS:
HONDA experts’ team estimates the market demand, competition, and cost of adding new
feature to the vehicles.
4. TEST MARKETING:
After the analysis a survey is conducted from the target market by telling the introducing
features of so that profitability of that project can be evaluated.
5. COMMERCIALIZATION:
Now the HONDA is in the position to launch a model with introducing features.
PRODUCT MIX OF
HONDA ATLAS
CARS
It is measured by the number of the product lines carried. The following are the product line
of HONDA:
1. Honda civic
2. Honda city
3. Honda motorcycles
4. Honda generators
5. Honda boats
DEPTH:
It is expressed by the variety of sizes, colors and models offered within each product line.
Attributes offered by HONDA in various product lines are:
1. COLOUR
2. MODEL
3. SPECIFICATION
The product mix of HONDA ATLAS CARS would be explained below:
Frost White
2.MODELS:
• Exi (MT)
• Exi (PT)
• VTi (MT)
• VTi (PT)
• VTi Oriel (MT)
• VTi Oriel (PT)
ENGINE
Type Water-cooled 4-stroke SOHC
16-valve in-line 4-cylinder
Transversely Mounted
PGM - FI (Programmed Fuel
Fuel Supply System (mm) PGM - FI + VTEC - III
Injection)
Bore / Stroke (mm) 75.0 X 84.5 75.0 X 90.0
Displacement (cubic cm) 1,493 1,590
Maximum horsepower
81 (110) / 5,800 96 (130) / 6,600
(KW (PS) / RPM)
Maximum torque
135 (13.8) / 4,500 146 (14.9) / 5,000
(N.M (KGM) / RPM)
TRANSMISSION
Manual Synchromesh five forward speed, one reverse
Prosmatec 4 - speed fully automatic (Progressive Shift Management Technology)
STEERING SYSTEM
Gear Type Rack & pinion, Power assisted
DIMENSIONS
Overall length (mm) 4455
Overall width (mm) 1720
Overall height (mm) 1455
Wheel base (mm) 2620
Tread (Front / Rear) (mm) 1470 / 1470
Ground clearance (mm) 170
SUSPENSION SYSTEM
Front New McPherson Strut front suspension
Rear New rear double wishbone suspension
BRAKING SYSTEM
4 - wheel disc ABS
Type 4- wheel disc brakes
(Anti-Lock Braking System)
Electronic Brake force Distribution (EBD) X O
TIRE / WHEELS
Tire Size 185 / 65 R 14 (86H) 185 / 65 R 15 (88H)
Wheel Size 14 X 5 JJ 15 X 6 JJ
Pearl
2.MODELS:
• Exi
• Exi – s
• Exi – s (AT)
• Neo 1.5
• VARIO
ENGINE
Type iDSI (Intelligence Dual & Sequencial Ignition)
Fuel supply system PGMF-I Programmed Fuel Injectioni
Displacement 1300
Compression ratio 10.5
TRANSMISSION
Manual Synchromesh five forward, one reverse ----
STEERING SYSTEM
Gear Type Rack and pinion, power assisted
DIMENSIONS
Overall length (mm) 4310
Overall width (mm) 1690
Overall height (mm) 1510
Wheel base (mm) 2450
Tread Front (mm) 1454
Tread Rear (mm) 1445
Ground clearance 160
SUSPENSION SYSTEM
Front / Rear Independent Strut / H-shaoe Torsion Beam
BRAKING SYSTEM
Front Ventilated discs
Rear Leading / trailing shoe drums
TIRE / WHEELS
Tire Size 165/BO R13
Wheel Size 13X5J
To make good position in the automobile industry the HONDA first identifies the possible
advantages about its vehicles. In order to have the competitive advantage, HONDA offer
great value to choose target segments by offering more benefits and luxury accessories to
justify their prices.
In order to better position the vehicles HONDA is tend to adopt the following strategies:
1.POSITIONING IN RELATION TO
COMPETITORS:
As we know that HONDA has a solid differential advantage on its vehicles. To fend of its
rival that is TOYOTA over here, HONDA has brought out successful models that are
meeting the customers need so well.
Under this strategy the HONDA management has more concern because the consumers of
these luxuries vehicle are more intended towards the product attributes. HONDA has been
continuously working to give more accessories to their vehicle in order remain alive in the
minds of their target market.
HONDA has been very successful in positioning its vehicle in relation to the price and
quality. The strategy is to have no compromise over the quality of its vehicles in regard to the
parts.
“The product life cycle consists of the aggregate demand over an extended
period of time for all brands comprising a generic product category.”
• Introduction
• Growth
• Maturity
• Decline
During this stage, a product is launched into market in a full-scale marketing program. It is
also called the pioneering stage.
2.GROWTH:
In this stage, sales and profits rise, frequently at a rapid rate. It is also called market-
acceptance stage.
3.MATURITY:
During the first part of this stage, sales continue to increase, but at a decreasing rate. During
the other part of this stage, marginal producers, those with high costs or no differential
advantage, drop out of the market.
4.DECLINE:
HONDA lies in the early stage where sales continue to increase and profits are maximum. So
HONDA tries its level best to maintain this present situation.
Branding is actually:
Brand decision of HONDA is based on the fact that it is most popular perceived by the
customer as luxurious vehicle. HONDA brand name has strong consumer loyalty but only in
a specific target segment of the whole society.
BRANDING STRATEGY:
HONDA has struggled a lot to keep its brand being remain in minds of consumers. Under
this regard the main strategy is to add the valuable features to vehicles to keep the brand
loyalty.
BRAND PERSONNA:
Every brand of HONDA has its own branding strategy. HONDA ATLAS CARS PAKISTAN
LIMITED builds brand persona for each brand. Pricing, Promotion, Distribution and future
products development follow brand persona.
Honda Civic:
The shinning features of Honda civic would be elaborated as follows:
EXTERIOR:
It's now equipped with new headlights, bumpers and grille, so you'll have a tough
time concentrating on anything except its stylish good looks.
METERS:
HONDA is committed to resolving the complex issue raised by real-world crash research.
When braking hard or on slippery surfaces, HONDA ABS automatically lends
expert braking assistance to help driver retain steering control
Every door is equipped with two steel door beams that lend solid passenger
protection in the event of a collision from either side.
EXTREME PERFECTION:
Is there a better way to build a compact sedan? HONDA'S affirmative answer is the
revolutionary new CITY. Through innovative engineering and leading advances like as
i-DSI engine and exclusive chassis platform.
The City unites a lower floor with a usually spacious cabin and luggage area.
HONDA'S original G-Force Control technology provides all- around protection in the event
of and accident. This safety technology is designed to control and absorb collision impact,
maintaining the structural integrity of the passenger space.
PERFORMANCE:
i – DSI
Dramatically efficient fuel economy. Greater driving range on the same amount of fuel.
Plus plenty of torque whenever you need it.
HONDA'S unique new i-DSI engine uses two spark plugs per cylinder for maximum fuel
efficiency. Leading friction reducing technology used in i-DSI engine provides ample power
for enhanced Driving Pleasure.
ENUINE PARTS
1) Most probably you will be buying smuggled parts and thus committing a moral crime and
robbing your country from precious revenue.
2) You will enjoy no warranty.
It is our aim to be No.1 in customer satisfaction in all three S, Sales, Service and Spare
Parts. Your help can go a long way to help achieve our goal.
For buying HONDA GENUINE ACCESSORIES please contact your nearest authorized
HONDA Dealership.
Sugoi Parts Center has started on 2nd July, 2001 with the objective to provide the
Genuine HONDA Spare Parts to our valuable customers.
• When you install Genuine HONDA Parts you are getting a HONDA
WARRANTY that you won't get anywhere else.
• Genuine HONDA Parts maintain original operation specifications which can
keep your vehicle on the road longer and retain resale.
• Quality, Reliability and Performance attributes that have come to describe HONDA
vehicle and also reflected in the Parts from which that are built.
• Each Genuine HONDA Part is precisely design and rigorously tested not only
for it's individual performance but also it's interaction with the entire vehicle as well.
This process helps ensure that each Genuine HONDA Part will function as its
optimum.
• HONDA MOTOR vehicles are equipped with many unique automotive system
which require special care to maintain their high levels of Performance and
Lubricants specifically for your HONDA. Each of the Genuine Fluids and
Lubricants is designed to perform a specific task, which is crucial to well being of
your HONDA. If it carries the HONDA Logo you can be assured of it is of
superior quality.
Front Bumper
99-00 7,000
2001~ 5,500
Rear Bumper
99-00 7,000
2001~ 5,500
Head Light, Right / Left
99-00 6,000
2001 3,800
Back Light, Right / Left
99-00 3,000
2001 2,200
2003~ 2,800
Tail Light, Right / Left
99-00 2,500
2001 2,200
2003~ 2,800
Bonnet
99-00 9,500
2001~ 11,000
Mudguard (Fender) R/L
99-00 7,000
2001~ 4,500
Complete Trunk
99-00 9,000
2001~ 11,000
Mirror Assembly R/L
99-00 4,500
2001~ 5,000
Molding Front Windshield
99-00 2,300
2001~ 1,000
Base Front Grill
99-00 1,700
Oil Filter
99~ 150
Air Filter
VTi 99-00 700
EXi 99-00 450
2001~ 450
Fuel Filter
99~ 1,300
Clutch Plate
99~ 2,500
Pressure Plate
99-00 3,800
EXi 2001~ 3,800
VTi 2001~ 3,100
Timing Belt
99-00 1,000
2001~ 1,000
Timing Bearing
99-00 1,200
2001~ 1,600
Spark Plug
99~ 150
Front Disk Pads
Front Bumper
97-99 5,000
2000~ 5,500
Rear Bumper
97-99 6,000
2000~ 5,500
Head Light, Right / Left
97~ 3,800
Back Light, Right / Left
97~ 2,500
Bonnet
97-99 10,500
2000~ 9,000
Mirror Assembly R/L
EXi 97~ 3,000
EXi-S 97~ 4,000
Molding Front Windshield
97~ 1,500
Oil Filter
97~ 150
Air Filter
97-99 500
2000~ 450
Fuel Filter
97-99 300
2000~ 1,300
Clutch Plate
97~ 3,000
Pressure Plate
97~ 3,600
Timing Belt
97~ 1,000
SERVICE FACILITIES:
All the authorized dealerships in Pakistan are a source of customer satisfaction. The after
sales are supported by the immaculate service and the availability of spares at competitive
prices for every car sold. To facilitate the customers for any assistance they require, we have
a separate department, called Customer Relations, at the head office. This department is
supported by the subsequent Customer Relations Officers at all dealerships. The
purpose of Customer Relations Department and Customer Relations Officers is to enable our
customers in getting any sort of help required by them.
HACPL is a customer service conscious company, for which it is always looking for avenues
to develop further relations with the customers who have already purchased the cars. We
consider purchase of car as the beginning of relations with customers. To prolong this
relationship and encourage the customers to keep on coming to the dealership, to get theirs
cars maintained the HONDA way we provide three FREE CHECK-UP SERVICES
to our customers.
These are basically three periodic check-ups at 1,000 Km, 5,000 Km and 10,000 Km
mileage which are normally done after 1 month, 3 months and 6 months of running
the car. Other than providing service to customers another reason for this facility is to stress
on the importance of periodic maintenance. Periodic maintenance is essential for every car
and if this is performed regularly as per the maintenance schedule the car is trouble free and
life of car increases by many years. For these free services the labor is not charged, where as
the customer has to pay for only the consumable like engine oil, oil filter, etc..
HACPL is providing regular trainings to the dealers' technicians. The trainings cover all
aspects of the cars including the periodic maintenance, diagnostics, trouble shooting and
repairs according to HONDA standards. From this we want to facilitate the customers in
maintaining their cars in top-most condition and enjoying the comfort and performance of the
luxury vehicles they own. It is our endeavor to have uniform service standards made
available at all dealerships in accordance with the international Honda standards. We
consider the properly maintained vehicles not only to be a source of satisfaction to our
customers; they also increase the sale value of their car.
WARRANTY PERIOD:
The warranty of the vehicle is valid for 12 months or 20,000 kilometers whichever
comes first from the date vehicle is sold and is transferable.
WARRANTY COVERAGE:
HONDA ATLAS CARS warrants that it will repair or replace Free of Charge any part it
supplies (excluding tires, batteries and other items which are warranted separately by their
respective local manufacturers) found to be defective either in materials or workmanship, or
both with the exceptions indicated in the Warranty Exclusions here under, provided that the
manufacturer's recommended and required preventive maintenance services and repairs are
strictly followed and the vehicle is utilized under normal condition.
HONDA ATLAS CARS (PAKISTAN) LTD. (HACPL) reserves the sole rights to the final
decision in all warranty matters.
WARRANTY EXCLUSIONS:
The Warranty shall not be applicable in the following cases,
• Any damages which result from neglect of the periodic maintenance specified by
HACPL.
• Any damage which results from repair or maintenance operations by methods other
than those specified by HACPL.
• Any damage which results from use of non genuine parts, or of fuel, lubricant or fluid
not recommended by HACPL.
• Any damage which results from operation other than as specified in the Owner's
Manual, whether intentionally or by mistake.
• Any repair or adjustment performed by persons other than Dealer, or any damage
resulting there from.
FEED BACK:
HACPL believe the essence of real service is when a customer feels proud to say "I am
glad to have bought a HONDA" -- mainly because of HACPL quality service. For
customers to become impressed with us HONDA need their continuous feedback to improve
him selves for product and after sales service.
PRODUCT QUALITY:
HONDA ATLAS CARS LIMITED is quality conscious company. That’s why HONDA
ATLAS CARS PAKISTAN LIMITED is the first automobile company in PAKISTAN who
has achieved “ISO 9002” certificate.
PRODUCT DESIGN:
HONDA is a multinational company which operates in different countries. The models that
are introduced in one country are exactly the same in other country. This is because the
design and the technology used to make these cars are set by the Research & Development
Department of HONDA JAPAN, which is the in of HONDA.
Designing process is some through out in the world. In PAKISTAN only the assembling
process is done 42% of the parts are manufactured locally and the remaining 52% parts are
being import from JAPAN.
One of the four major elements of the marketing mix is price. Pricing is an important
strategic tool because it is related to product positioning. Furthermore pricing affects other
marketing mix elements such as product features, channel decisions and promotion. Pricing
is highly important for an organization because it is the price which the consumers pay in the
end to buy a particular product. So in order to draw money put of consumer’s pockets,
effective pricing should be adopted.
COST-BASED PRICING:
This pricing approach suggests adding a standard mark up to the cost of the product.
Price of HONDA CARS is fixed and are not negotiable, as they have been devised on certain
rules of cost based pricing by HONDA INTERNATIONAL and HONDA PAKISTAN is
supposed to adhere to those prices strictly.
LEASING PRICES:
We can define leasing as,
LESSEE:
The party that purchases the usage rights of the equipment in leasing transactions against the
rentals determined in advance with the contract, that is the buyer of the owner.
LESSOR:
The party that possesses the legal ownership of the equipment subject to leasing and that
transfers the usage of the equipment to the Lessee against the rentals determined in advance
with a contract that is the intermediary bank involved.
SUPPLIER:
DETERMINATION OF PRICE:
Price is the only element that produces revenue, all other channels present cost. A company’s
pricing decision is effective by both internal and external factors.
Currently for HONDA PAKISTAN all these steps are performed by JAPAN where the head
office of HONDA lies.
PRICING APPROACH
HONDA’S pricing objectives are identified in order to determine the most favorable pricing.
Common objectives include the following:
PRICING
OBJECTIVES
Current profit maximization- seeks to maximize current profit, taking into account
revenues and costs. It seeks to achieve maximum profits and notable ratio of return on the
capital employed.
Maximize Market Share- HONDA wants to maximize its market share in auto industry
and that is the goal followed by it while setting the price.
The demands of cars of HONDA tend to remain unfulfilled in comparison with the supply of
the vehicles. This leads to the unstable prices in market. Prices are announced by company
management and they are supposed to be fixed and non- negotiable unless done so by the
HONDA itself. Yet when we go to the market to buy a HONDA CAR, the situation is
entirely different. We find that prices in the market tend to fluctuate and grow unstable with
the change in demand of consumers.
The consumers buying directly from the authorized dealers of HONDA get the car delivered
to them in 6 months of time after the order processing and payment of the amount. The
consumers who want the car immediately or on a short notice are not able to get the car from
the authorized dealers of HONDA so that they are forced to get the car at a price higher than
the company rate. This can be called in market terms as Premium on prices or ON for the
cars.
The premium on HONDA CARS has become an uncontrollable variable these days.
HONDA has tried every possible means to put an end to this market disturbing factor by
activating a Registration Law, demanding more information from the buyer and finally the
imposition on National Tax Number (NTN).But all these efforts seem to go down the drain
so far and the prices of HONDA vehicles seem to fluctuate largely in the market and cars are
OR
• Sales
• Services
• Spare Parts
2-S
3-S
2-S Dealers:
These kinds of dealers provide only service and spare parts of HONDA.
3-S Dealers:
These dealers in addition to services and spare parts also offer cars for sale. Their are 18
authorized 3-S dealers all over Pakistan.
LOCATION:
Generally, where 3-S dealers are located 2-S dealers are not designated for that area .It is
only in Lahore that there are both kind of dealer’s .The 3-S dealer is located in Garden Town
where as the2-S dealer is located in Defense Housing Society. The reason for 2-S dealers
arises because in certain smaller cities like Multan, Faisalabad, Peshawar, Larkana, Sargodha
etc there are no centers providing such mechanical and technical services. So this has kind of
negative effect on the sales of the company.
HONDA
ASSEMBLING
UNIT
HONDA’S
AURTHORIZED
DEALERS
FINAL
CONSUMER
The channel composed of corporate authorized dealers is aimed at performing the following
key functions.
CHANNEL FLOWS:
Practicing in
Channels Flows
HONDA
Yes
Physical flow
Yes
Title flow
Yes
Payment flow
Yes
Information flow
Yes
Promotion flow
CUSTOMER CONVENIENCE
STRATEGIES:
HONDA has evolved some customer convenience strategies like:
As explained earlier the distribution for HONDA vehicles is corporate authorized so in order
to keep a check on the efficiency of the channel the company has the following authorities to
exercise and keep the process in track with the organizational objective.
DEALERSHIP NETWORK:
Honda Atlas Cars (Pakistan) Limited has Dealership Network covering all of Pakistan, and
Dealership are equipped with all the facilities a modern dealership should have. The facilities
include Sale, Service and Spare parts.
Honda Classic Lounge (Pak Plaza, Blue Area 1019 Fazal Haq Rd)
Azad Kashmir)
The 2-S dealers present in different cities. Following are names of these cities.
• Abbottabad
• Bahalwalpur
• Burewala
• Faisalabad
• Karachi
• Azad Kashmir
• Islamabad
• Khanewal
• Gujrat
• Lahore
• Mardan
• Okara
• Rawalpindi
• Sahiwal
• Sargodha
• Sukkar
• Vehari
TRANSPORTATION:
The company does not own trucks so it signs contracts with transport companies for the
delivery of cars. Normally the cars are driven to Lahore but sometimes they are transported
through trailers. The company charges different prices for the delivery of its cars keeping in
view the distance of the place from the factory. The rate list is as follows:
DESTINATIO FREIGHT
N
LAHORE 1500
FAISALABAD 3200
GUJRAWALA 3200
SIALKOT 3200
ISLAMABAD 4500
PESHAWAR 5500
MULTAN 4200
MIRPUR 4500
(AZAD
KASHMIR)
KARACHI 6000
HYDERABAD 5500
WAREHOUSES:
The company itself doesn’t own any warehouses; the cars are kept in the factory. It is the
dealers who own warehouses and they have to decide the number of warehouses required
based on the inventory of the stock.
MARKET SHARE:
Market share means the number of shares a company has in its market as compared to its
competitors. HONDA ATLAS CARS PAKISTAN LIMITED covers a large number of
shares in Pakistani market.
If we consider only the market share of HONDA with its main competitor TOYOTA and
others, the market share is as follows:
COMPETITORS:
HONDA is currently facing the three biggest competitors in its class. They compete with
HONDA because of their successful product in the market before the commencement of
HONDA ATLAS in PAKISTAN. These three main competitors are
TOYOTA
NISSAN
SUZUKI
1.TOYATA:
In 1.3 liter car’s TOYOTA can be considered as the market leader before, as it is producing
three different models in this category i.e. GL, XE and XEG. But now with the introduction
2.NISSAN:
NISSAN is not a direct competitor of HONDA because this company produces 1.4 liter and
2.0 liter fuel & Diesel cars respectively. But because of the big giants like TOYOTA and
HONDA in the market this company cannot compete in the market and loses its share. But
now few months back they launched their new models in the market at low prices as
compared to HONDA and TOYOTA.
3.SUZUKI:
SUZUKI introduced its 1.6-liter car a few years back with the name of Baleno. They
introduced two models GLi and GXi in the market having fuel injection system in the
category of 1.3 liter in competition with HONDA CITY. But HONDA has no fear of them
because of the fact that, HONDA is already the market leader in 1.6-liter class & 1.3 liter
class. According to the recent survey the graph of Baleno 1.6 & 1.3 is continuously declining
because of their competitors like TOYOTA and HONDA.
It informs
Persuade and
Remind prospective buyers about the company and its products.
An effective promotional mix is the critical part of virtually all marketing strategies.
Designing an effective promotional involves a number of strategic decisions as target
audience, objectives of company’s promotion effort, nature of the product, stages in the
product lifecycle and amount of money available for promotion. So, the promotion mix is
the organization’s combination of the following elements which help the company to
achieve its marketing objectives.
Sales force
Sales promotion
Advertisement
Public relations
Direct marketing
The promotion mix of the company is also called the communication mix. In front
of HONDA ATLAS CARS there is a new view of communications as an
interactive dialogue between the company and its customers that takes place pre-
selling, selling, consuming and post-consuming stages. In deciding of the
marketing communication mix, marketers at HONDA must examine the distinct
advantages and cost of each promotional tools and the company’s market rank.
They must also consider the type of the product market in which they are selling,
how ready consumers are to make a purchase, and the product stage in the product
life cycle. Measuring the marketing communications mix’s effectiveness involve
asking members of the target audience whether they recognize or recall the
message, how many messages, and their previous and current attitudes toward the
product and the company.
PUSH STRATEGY:
The HONDA MOTOR COMPANY is using the promotion program aimed
primarily at middleman. In HONDA the product is push through the channel. The
HONDA MOTOR COMPANY heavily promotes the distributors among different
countries in order to facilitate the customer.
STRATEGY IMPLEMENTATION:
DISTRIBUTOR
NETWORK
END CONSUMER
PROMOTION OBJECTIVES:
The promotional efforts of the HONDA ATLAS CARS are aimed to induce the customer to
buy the product. At first the awareness in the shape of the knowledge about the product
features and facilities is to be provided. Then the customer liking is developed. Preference is
created by distinguishing among other brands through the astonishing features of the
automobiles. Resultantly, strong conviction leads the buyer to purchase the product.
PROMOTION BUDGET:
Establishing promotional budget is extremely challenging job. In HONDA ATLAS CARS
the promotional budget is determined as 25-30% of sales. Dealers or Distributors are also
determined their own promotional budgets (particularly at their outlets) for the promotion of
the company, its product and the outlet as well.
REGULARIZED PROMOTION:
The HONDA ATLAS CARS is doing its promotional activities with the help of 18
authorized dealers all over the country. The dealers are independently working in their own
set ups but they are following the company’s policies and strategies.
The sales force is regularly trained and different training programs are arranged for them
here in PAKISTAN. Whereas for some highly specialized staff, training programs are
arranged in JAPAN. Their sales force training is conducted on “FABE”.
F= feature
A=advantage
B=benefit
E=evidence
The sales force personnel have to tell the prospective buyers that what are the features of the
product they are offering, what are the advantages and benefits its offering and finally
present evidence of the claims?
The important tasks, which performed by the sales force for the AGC, are as follows:
The sales managers form promotion policies and advise the sales force according to it. The
order taker takes the provisional booking orders. These provisional booking orders numbers
are assigned to the customers to ensure the delivery of the products at the promised right time
to the right customer.
A new technique offered in JAPAN and the managers were invited to learn more.
An inside force doing telemarketing and taking orders via phone and fax.
Sales Manager
Sales Executive
Correspondents of Leasing
Companies
“Incentive to buy”
And can be described as
1. Communication
2. Incentives
3. Invitation
Product warranties
Point of purchase displays and demonstrations
Adequacy of repair facility
The warranty is normally given for one year or on 20,000 kilometers drive, which
comes earlier. This warranty is based on the parts replacement.
The demonstrations are also given to the customer in order to aware about the product’s
exclusive features.
ADVERTISING:
Advertising means
“Reasons to buy”
And can be described as:
The marketing department of the distributors holds HONDA’S advertising. Every distributor
is responsible for its own advertising program.Advertising plays a very significant role in the
promotion of new product. It’s usually more attractive then the other promotional campaigns.
There are different forms of advertisements that a company performs according to the nature
of the target market. The purpose of advertising is to introduce the customer by the new
product and to give the information about the existing product.
4. Impersonality (the audience does not feel obligated to pay attention or respond to
advertising.)
Mission
Money
Message
Media
Measurement
This is based upon the company’s policy that whether the company wants to inform,
persuade, remind or reinforce the customer about its products.
MONEY:
The authorized dealers of HONDA spend almost 10% of their sales for the advertising of
their outlets, product of the company and the company itself.
MESSAGE:
Another important aspect of advertising is message communication for which an advertising
agency puts all its efforts. The procedure of message communication is completed through
several different steps.
1. Message generation
2. Message evaluation and selection
3. Message execution
4. Social responsibility review
To know
To believe
EFFECTIVE POSITIONING
Rational Emotional
Positioning Positioning
These both two methods of positioning are used for executing messages by the ads agency,
which works for the HONDA ATLAS CARS.
MEDIA SELECTION:
The media planner in the company uses both the electronic and print Medias in order to
communicate the promotion message to the prospects. No yellow journalism is there.
According to the different surveys this method has quite good effects on the sales of
HONDA. Now-a-days company uses all these Medias for the promotional purposes by time
to time.
TYPES OF MEDIA
Television
Direct mail
Internet
Newspaper
Magazine
Brochures
Newsletters
COMMUNICATION MEDIUM:
The media preferred by HONDA is news papers especially the English one. This is due to the
fact that mostly the buyers are not PTV watchers .It does not advertise on satellite, as the
advertising cost is much too high, they would prefer to cut down the prices instead of
spending millions of rupees on ads. At one time they used to advertise on prime time. The
timings were 7:40 pm & 9:40 pm because maximum people are watching television at these
times.
1. High credibility
2. Ability to catch buyers off guard
3. Dramatization
Corporate communication
Press relation
Product publicity
Counseling
TOOLS IN PR
In this regard they are also following the strategies of Relationship Marketing. It can be
described as:
DISTINCTIVE CHARACTERISTICS OF
DIRECT MARKETING:
HAC shares four distinctive features of direct marketing:
1. Direct mail
2. Websites
3. Catalog marketing
WEBSITES:
The websites of the company are also used in enhancing the customer’s view about the
product, as the complete information of features and facilities is available on the Internet.
One of the websites is as follows:
www.honda.com.pk
CATALOG MARKETING:
In this regard the company sends full line product catalogs usually in print form but also
sometimes as CD’s, videos or online.
EVENTS:
Different events are arranged from time to time for the promotion of sales of HONDA
CARS. Like in FEBRUARY 2003 a basant festival had been arranged on the rooftop of
PEARL CONTINENTAL, where they provided all the beverages, kites, food etc. It was such
a success that in the month of MAY it was booked by the counterparts of HONDA for the
next basant.
A rally from Islamabad to Bhurban was also arranged by HONDA in which any car of
1300cc and above (only HONDA) was allowed to participate. The idea behind this rally was
to promote the safety of motorists. The theme of the rally was “wear seat belts---your
family loves you”. Fashion shows are also held from time to time for the promotion of
Event”.
ANNUAL SURVEYS:
HONDA ATLAS CARS PAKISTAN LIMITED arranges the annual surveys in which
different activities are done:
1. Customer Satisfaction
2. Market Share
3. Customer Choice
a. Reading Habits
b. TV Watching Habits
4. Brand Survey
5. Social Group
6. Education Level
7. Market Trend
BALANCE SHEET:
AS AT MARCH 31, 2005
2005 2004
Rupees Rupees
EQUITY AND LIABILITIES:
SHARE CAPITAL AND RESERVES:
Capital
Authorized
750,000,000 750,000,000
75,000,000 Ordinary shares of Rs.10 each
LONG-TERM Liabilities:
Staff Retirement Benefits - -
CURRENT LIABILITIES:
Finances under mark-up arrangements-secured - -
Creditors, accrued and other Liabilities 9,693,653,000 4,884,388,000
Dividends 4,716,000 4,037,000
9,698,369,000 4,888,425,000
CONTIGENCIES AND
COMMITMENTS:
11,792,783,00
6,999,160,000
0
2005 2004
Rupees Rupees
Sales 16,587,217,000 9,358,369,000
Cost of Goods Sold 16,304,182,000 8,602,391,000
Gross Profit 283,035,000 755,978,000
Administration and Selling expenses 199,495,000 160,968,000
Operating Profit 83,540,000 595,010,000
Other Operating Income 197,190,000 73,083,000
280,730,000 668,093,000
2005 2004
Rupees Rupees
Cash flow from operating activities
Cash generated from operations 3,893,225,000 3,097,056,000
Financial charges paid (5,960,000) (2,280,000)
Long term deposit (784,000) 100,000
Income tax paid (155,142,000) (316,122,000)
Staff gratuity paid (5,110,000) (4,014,000)
3,468,976,00
Net cash Inflow from operating activities 2,638,566,000
0
Cash flow from investing activities
Fixed capital expenditure – tangible (269,233,000) (243,361,000)
Fixed capital expenditure – intangible (3,282,000) (22,684,000)
Sale proceeds of fixed assets 8,213,000 1,921,000
Interest received 84,337,000 47,323,000
Net cash Outflow from investing activities (932,077,000) (240,473,000)
Cash flow from financing activities
Dividend paid (177,821,000) (146,160,000)
2,359,078,00
Net Increase in cash and cash equivalents 2,251,933,000
0
5,873,987,00
Cash and cash equivalents at end of the year 3,514,909,000
0
STRENGTHS:
• The image of the company is well established.
WEAKNESESS:
• The booking procedure is too long, as it takes done 6 months to get the orders
delivered.
• If the cars are required at a short notice then the distributors or the intermediaries
involved take a considerable amount of premium on the actual price.
• The company can enhanced its image at international level through the provision of
more sophisticated facilities in their product.
• Through the annual dinners and other ceremonies arranged by the company the
distributors are able to interact their more and more prospective customers.
THREATS:
• A threat is in the form of premium which the distributor are taking from the
customers and thus disturbing credibility of Honda about stability of prices.
A Pest analysis is an analysis of the external macro-environment that affects all firms.
POLITICAL ANALYSIS:
POLITICAL STABILITY:
The political stability in the past years has been below the desired level. The developmental
policies formulated by one government are replaced by the next government before they are
implemented.
SOCIAL ANALYSIS:
DEMOGRAPHICS:
The official sources say that the population of Pakistan is growing at the rate of 2.1% per
annum and the population for the year 2003 is estimated to be 149 million.
HEALTH:
The present health infrastructure with 906 hospitals. The availability of 101.6 thousand
doctors 98.204 thousands hospitals beds in the country which in term of population-doctor
ratio works out to be 1466 persons per doctor and 1517 persons per hospital bed so much
more efforts need to done to improve health care and preventive services.
TECHNOLOGICAL ANALYSIS:
As the technology is changing the buying behavior of the prospects changes and also the
changes in the product mix and promotion mix take place.
We can say that the number of macro-environmental factors is practically infinite. In
practical terms, HONDA must prioritize and scrutinize those factors that influence its
industry. Even so, it may be difficult to conjecture future trends with an acceptable level of
accuracy. In this regard, HONDA may turn to various techniques to deal with high levels of
uncertainty in the important macro-environmental variables.
CARS
HONDA ATLAS CARS COMPANY PAKISTAN LIMITED is really well known motor
vehicle company. We found no contradiction when we compare the statement of HONDA
staff with general dealers and customers.
HONDA ATLAS CARS, especially consumer’s cars, sells due to brand name of HONDA.
So HONDA is enjoying a sound reputation in the market. HONDA cars regarded as # 1 due
to high quality engines and several other features. Where as, the most efficient cars (diesel
cars) are being produced by HONDA’S important competitor “TOYOTA”.
HONDA has contributed a lot in gas efficient cars, by introducing the HONDA CIVIC
HYBRID, stand at # 2 after the TOYOTA in gas efficient cars. The prices of the few models
of HONDA ATLAS CARS are lower as compared to the prices of their competitors.
HONDA ATLAS CARS maintains quality standards. Most of the depreciation is
computerized. Products are manufactured according to scientific standards.
HONDA ATLAS CARS gives priority to consumer satisfaction and it is the constant
endeavor of the HONDA ATLAS CARS OF PAKISTAN is to
HONDA made heavy engine cars, 1600 cars first introduced by the HONDA (JAPAN).
After visiting this organization and go through our analysis we are at the position to give
some suggestions:
HONDA ATLAS CARS should add more product line because it can cash its
reputation.
HONDA ATLAS CARS should work on the more improvement in its product
line .i.e. cars (both city and civic), generators, and boats.
HONDA ATLAS CARS should improve in producing the gas efficient cars.