WM3431xx Service Manual LG
WM3431xx Service Manual LG
WM3431xx Service Manual LG
A]
www.lg.ca [For CANADA]
E-mail: http://www.LGEservice.com/techsup.html
WASHING MACHINE
SERVICE MANUAL
! CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL: WM3431H*/WM3434H*
JAN. 2005 PRINTED IN KOREA P/No.:3828ER3035Q
CONTENTS
1. SPECIFICATIONS .........................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4
3. PARTS IDENTIFICATION ............................................................................................................ 6
4. INSTALLATION & TEST ............................................................................................................... 7
5. OPERATION ................................................................................................................................10
6. WIRING DIAGRAM/PROGRAM CHART .....................................................................................12
7. TROUBLESHOOTING.................................................................................................................13
7-1. BEFORE PERFORMING SERVICE ...................................................................................13
7-2. QC TEST MODE.................................................................................................................13
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY ......................................................13
7-4. ERROR DISPLAY ...............................................................................................................14
8. ERROR DIAGNOSIS AND CHECKLIST .....................................................................................16
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................16
8-2. FAULT DIAGNOSIS AND TROUBLE SHOOTING .............................................................19
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................29
10. EXPLODED VIEW .....................................................................................................................38
10-1. CABINET & CABINET COVER ASSEMBLY.....................................................................38
10-2. CONTROL PANEL & DISPENSER ASSEMBLY...............................................................39
10-3. DRUM & TUB ASSEMBLY................................................................................................40
10-4. DRYER .............................................................................................................................41
2
1. SPECIFICATION
3
2. FEATURES & TECHNICAL EXPLANATION
2-1.FEATURES
n Child-Lock
The Child-Lock prevents children from pressing any
button to change the settings during operation.
n Built-in Heater
Internal heater automatically heats the water to the
optimal temperature on selected cycles.
n Auto Restart
If the washing machine is turned off by a power failure, it
will restart automatically from the position it stopped.
4
2-2. NEURO FUZZY WASHING TIME OPTIMIZATION
To get the best washing performance, optimal time is determined by the water temperature,
the selected washing temperature, and the size of the load.
water
temperature
washing time
the best
selected
washing NEURO- rinsing time washing
temperature FUZZY performance
spin rhythm, time
load
size
5
3. PARTS IDENTIFICATION
란제 리
ACCESSORIES
6
4. INSTALLATION & TEST
7
HOW TO CONNECT THE INLET HOSE
Verify that the rubber washer is inside of the
valve connector.
Tighten the inlet hose securely to prevent leaks.
Make sure that the hose is not twisted. Avoid submerging the end of the hose.
The end of the drain hose should be placed less than 96” from the floor.
Connect the power plug to the wall outlet. Washer should be connected to dedicated
circuit.
8
TEST OPERATION
Check the water heating Check automatic reverse Check the water supply.
function. rotation.
MAX
max
Press the Wash/Rinse button Check if the drum rotates Check if water is supplied
and the present temperature will clockwise and counterclockwise. through the detergent dispenser.
be displayed.
Check drain and spin Power off and open the Water removal
functions. door
9
5. OPERATION
• Use this button to turn the power • This display shows: • Use this option to pre
On/Off. Press and hold Dela
a) the estimated time remaining in the lock/unlock control.
cycle when operating.
• When Child lock is s
b) an error code when an error has been
are disabled except t
detected.
the washer while it is
• Soak: Use this option to wash normal clothes or thick and heavy
• Use this button to Start/ clothes which are excessively dirty.
Stop the washer. • Extra Wash: If the laundry is heavily soiled, this option is effective.
• Rinse+Spin: Use this option to rinse and then spin.
• Spin Only: Use this option to select spin cycle only.
• Dry Only: When you want Dry only, select this option.
10
• Delay Wash
o prevent unwanted use of the washer. • Allows the start of any cycle to
elay Wash button for 3 seconds to be delayed for 1~19 hours.
ol.
• These lights show which portion
of the cycle the washer is
s set, Child Lock lights and all buttons operating.
ept the Power button. You can lock
it is operating.
• Extra Rinse
• This option provides an
additional rinse cycle.
• Use this option to ensure
the removal of detergent
or bleach residue from
garments.
11
6. WIRING DIAGRAM/PROGRAM CHART
DISPLAY
PWB
MAIN PWB
NA WH RD RD GY YL BL RD WH
123456 123 123456 213 231 4 2 4 31 4 3 21 3 21 321
123456 123 123456 213 231 4 2 4 31 4 3 21 3 21 321
VT WH SB BL GY PI WH BK YL OR BL BN GY PI BL RD YL BL RD GY WH BL WH GY YL BK YL BN BL YL RD BL BN
GN/YL
DRY RD 1 2 3
B HEATER
INLET H M L D 1 2 3
VALVE O AI E
A R WASH
C HEATER
WH WH WH T N H
Y
123 6 5 4 3 2 1 WH NOISE
WH WH
FUSE
123 654321 1 2 3 1 2 3 4 5 YL FILTER
1 2 3 1 2 3 4 5
FUSE
GN
U V W /
NA WH WH BK BK BK BK BK BL YL 1 2 3
GND
1 2 3 1 2 1 2 3 WH 1 2 3
Ha
Hb
Voo
1 2 3 1 2 1 2 3 RD
1 3 2 4 WH
1 3 2 4
n "n" PIN CONNECTOR POWER
CORD
#250 TERMINAL+HOUSING
RING TERMINAL GROUND DRAIN PUMP
DOOR LOCK S/W
Base/Line
3854ER3001S
Soak
Cool-down
**Approx.
(Minutes)
* *
12
7. TROUBLE SHOOTING
7-1. BEFORE PERFORMING SERVICE
Be careful of electric shock when disconnecting parts while troubleshooting.
The voltage of each terminal is 110/120 V AC and DC when the unit is plugged in.
13
7-4. ERROR DISPLAY
If you press the Start/Pause button when an error is displayed, any error except will disappear
and the machine will go into the pause status.
In case of if the error is not resolved within 20 sec., or in the case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error code will
blink. In the case of , power will not be turned off.
DRAIN
3 • Not fully drained within 10 minutes.
ERROR
PRESSURE
5 SENSOR • The SENSOR SWITCH ASSEMBLY is out of order.
ERROR
HEATING
7 • The THERMISTOR is out order.
ERROR
14
ERROR SYMPTOM CAUSE
15
8. ERROR DIAGNOSIS AND CHECKLIST
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION
NO POWER
Is the power plug connected firmly to
120V~ outlet?
YES
Power failure? or Breaker opened?
NO
Visit to check
YES
Is the tap opened?
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
NO
Visit to check
16
SYMPTOM GUIDE FOR SERVICE CALL
Visit to check
Visit to check
17
SYMPTOM GUIDE FOR SERVICE CALL
MAX
max M
A
X
Visit to check
18
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING
! CAUTION
NO POWER
YES
YES
NO
19
NO WATER SUPPLY
NO
Is the tap opened? NO Open the tap.
YES
When you press both Wash/Rinse button and Check the AIR CHAMBER
Spin Speed button simultaneously, is the water YES and the tube (clogged).
level frequency below 240?
NO
Is the inlet valve filter clogged? YES Clean the filter.
NO
Is resistance between each terminal of INLET Replace the INLET VALVE
VALVE ASSEMBLY is 0.8~1.2 kΩ? NO ASSEMBLY.
YES
Verify the voltage of the inlet valve connector is Check electrical connection.
120 V AC. NO Replace the MAIN PWB
(Refer to 7-2 QC TEST MODE) ASSEMBLY.
YES
Put the detergent in the
correct position
Is detergent put in the correct compartment of
the dispenser? NO MAIN WASH
MAX
max M
A
X
: Detergent
YES
Detergent Fabric
for wash softener
Liquid
Bleach
Is the detergent caked or hardened? YES Clean the dispenser.
20
SOFTENER/BLEACH DOES NOT FLOW IN
Refer to
Is water supplied? NO
NO WATER SUPPLY
YES
Are receptacles correctly connected to the terminals
of the INLET VALVE ASSEMBLY?
NO Check the wiring.
YES
MAX
max M
A
X
YES
ABNORMAL SOUND
NO
Replace the STATOR
Is there friction noise coming from the motor? YES ASSEMBLY or ROTOR
ASSEMBLY.
21
HEATING WITHOUT WATER
Check the voltage between two pins while Replace the MAIN PWB
pressing the POWER button. Is the voltage ASSEMBLY
120 V AC?
AC120V
DRAIN MALFUNCTIONING
Is the resistance of the drain pump coil too high or Repair the DRAIN PUMP
low? (resistance of the coil is 10-20 Ω) ASSEMBLY.
22
washing, is the voltage
120 V AC?
AC 120V
Wash/Rinse,
23
SPIN TROUBLE
NO
Is it disconnected, or disassembled?
[Red:3pin(1), GY:4pin(2)] YES Reconnect or repair
connector
NO
Check the motor connector, is the resistance of
the terminal same as the figure?
MOTOR TERMINAL (1) Replace the STATOR
NO ASSEMBLY
Resistance of terminal:
About 5 15
(1)
YES
24
[dHE] ERROR DISPLAY
Dry duct
YES
Condensing
duct CHECK FOR DRY HEATER TROUBLE
Thermistor
NO
25
26
20~30
Black
Yellow
27
Is
Verify the voltage of the inlet valve connector Check electrical connection.
is 120 V AC. Replace the MAIN PWB
(Refer to 7-2 QC TEST MODE) ASSEMBLY
28
9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine from the outlet before disassembling and repairing the parts.
CONTROL PANEL
PANEL ASSEMBLY(CONTROL)
29
PWB ASSEMBLY(MAIN)
DISPENSER ASSEMBLY
DRAWER
DISPENSER ASSEMBLY
30
INLET VALVE
Wire color
VALVE (DRY) YL - BK
4 VALVE (BLEACH) GY - BK
3
VALVE (MAIN WASH) WH/ - BK
VALVE (HOT) BL - BK
DOOR
31
GASKET ASSEMBLY
32
⑦ Disassemble the clamp assembly.
Tub Gasket
Clamp
Drain Hole
33
ROTOR ASSEMBLY, STATOR ASSEMBLY, FRICTION DAMPER
Bolt
(ROTOR ASSEMBLY)
(STATOR ASSEMBLY)
⑥ Disassemble the damper hinges from the tub
and base.
⑦ Separate the dampers.
Hinge
(Damper) NOTE
Friction Once removed, replace the damper pin with new
Damper one.
(FRICTION DAMPER)
34
PUMP
① Disassemble the cabinet cover.
② Separate the pump hose and the bellows from
the pump assembly.
③ Disassemble the pump assembly in arrow
direction.
HEATER
① Disassemble the back cover.
② Separate 2 connectors from the heater.
③ Loosen the nut and pull out the heater.
Washing
Heater
!
Nut Ring Terminal • When assembling the heater, insert the heater
into the heater clip on the bottom of the tub.
• Tighten the fastening nut so the heater is
secure.
THERMISTOR
35
SWITCH ASSEMBLY, DOOR LOCK
NOTE
Reconnect the connector after replacing the
DOOR SWITCH ASSEMBLY.
36
Dry fan ① Remove 6 screws and dry fan assembly.
Dry Duct Ass’y ② Remove 7 screws and dry duct upper.
Upper
37
10. EXPLODED VIEW AND PART LIST
10-1. CABINET & CABINET COVER ASSEMBLY
A153
A110
A151 A152
A102 A101
A104
A150
A103
A141
A100
A485
A130
A440 A430
A140
A133
A450
A410
HOT (RED)
A275
A201
38
10-2. CONTROL PANEL & DISPENSER ASSEMBLY
F322 F321
F300 F170
F160
F440
F441
F220
F120
F110
F210
F130 F215
39
10-3. DRUM & TUB ASSEMBLY
40
10-4. DRYER
41
REPLACEMENT PARTS LIST
CAUTION : Before replacing any part of these components
Read carefully the safety precautions in this manual
NOTE : S(Safety Parts), AL(Alternative parts)
LG MODEL: WD-14311RD.AOWEEUS Run_Date : 2005-01-24
YOUR MODEL: WM3431HW SPECIFICATION: 120V 60Hz
S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS
*001 MANUAL ASSEMBLY,OWNERS 3829ER3031H 1
*002 BOX,CARTON 3890EZ3446K 1
*003 SPANNER 3W20018B 1
*004 MANUAL,SERVICE 3828ER3035Q 0
A100 CABINET ASSEMBLY 3091ER0006P 1
A101 COVER,BACK 3808FR1202A 1
A102 BUSHING 4830FR3107A 1
A103 HOLDER 4930FR3151A 1
A104 BOLT ASSEMBLY 4011FR3159G 4
A110 TOP PLATE ASSEMBLY 3457ER1005A 1
A130 COVER,CABINET 3550ER1018A 1
A133 CLAMP ASSEMBLY 2W20017C 1
A140 HINGE 4774ER2006A 1
A141 HOLDER 4930ER4001A 3
A150 DOOR ASSEMBLY 3581ER1007B 1
A151 DOOR FRAME,OUTER 3212ER1015A 1
A152 DOOR FRAME,INNER 3212ER1014A 1
A153 HANDLE 3650ER2003A 1
A200 BASE,CABINET 3040FR0049A 1
A201 BRACKET,BASE 4810ER3016A 4
A220 LEG ASSEMBLY 4779ER3002A 4
A275 HOSE,INLET 5215FD3715G 1
A276 HOSE,INLET 5215FD3715H 1
A300 CASE 3110ER3002A 1
A303 CAP,DRAIN HOSE 5006ER3009A 1
A310 CAP,COVER 5006ER3012A 1
A410 SWITCH ASSEMBLY,SENSOR SWITCH 6600FA1704S 1
A430 POWER CORD ASSEMBLY 6411ER1006E 1
A440 SWITCH ASSEMBLY,DOOR 6601ER1005B 1
A450 PWB(PCB) ASSEMBLY,MAIN 6871EC1126F 1
A485 FILTER ASSEMBLY(CIRC) 6201EC1006A 1
F110 PWB(PCB) ASSEMBLY,DISPLAY 6871EC2034A 1
F120 HARNESS,PWB 6877ER1030L 1
F130 CABLE,FLAT 6877EC2001C 1
F140 HARNESS,MOTOR 6877ER1007F 1
F160 VALVE ASSEMBLY,INLET 5220FR2075C 1
F170 VALVE ASSEMBLY,INLET 5220FR2006H 1
F210 PANEL ASSEMBLY,CONTROL 3721ER1080N 1
F215 KNOB,ROTARY 4940ER3015B 1
F220 PANEL ASSEMBLY,DRAWER 3721ER1066W 1
F300 DISPENSER ASSEMBLY 4925ER1017B 1
F310 BELLOWS 4738ER2004A 1
F321 HOSE,INLET 5214FR4125D 1
F322 HOSE,INLET 5214FR4125L 2
F325 HOSE,INLET 5214ER4003A 1
F440 HOSE,PUMP 5214FR3188G 1
F441 CLAMP 4861FR3068C 1
F461 CLAMP 4861FR3068C 1
K100 TUB ASSEMBLY,DRUM 3045ER0029D 1
K105 TUB ASSEMBLY,OUTER[SUB5] 3045ER0030A 1
K110 TUB ASSEMBLY,INNER[DRUM] 3045ER1010C 1
K115 SPIDER 4434ER1005A 1
K121 BEARING,BALL 4280FR4048M 1
K122 BEARING,BALL 4280FR4048G 1
42
LG MODEL: WD-14311RD.AOWEEUS Run_Date : 2005-01-24
YOUR MODEL: WM3431HW SPECIFICATION: 120V 60Hz
S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS
K123 BOLT ASSEMBLY 4040FR4051C 1
K125 SEAL 4036ER2003A 1
K140 COVER,TUB 3550ER0028A 1
K141 SEAL 4036ER4001A 1
K143 SCREW,DRAWING 1SZZFA4362C 13
K146 COVER,PROTECT 3550ER3011A 1
K310 THERMISTOR ASSEMBLY 6322FR2046C 1
K320 HEATER ASSEMBLY 5301FR1158K 1
K340 MOTOR ASSEMBLY,PUMP 4681EA2001D 1
K344 CASING ASSEMBLY,PUMP 3661FR2093E 1
K346 FILTER(MECH) 5230ER3001A 1
K350 STATOR ASSEMBLY 4417FA1994E 1
K360 ROTOR ASSEMBLY 4413ER1001B 1
K411 HOLDER 4930FR3040A 2
K420 SPRING,HINGE 4970FR2084T 2
K510 GASKET 4986ER1003A 1
K520 BELLOWS 4738FR1145A 1
K530 CLAMP ASSEMBLY 4861ER2001B 1
K540 CHAMBER,AIR 3504FR3134A 1
K550 HOSE,INLET 5214FR4125M 1
K610 DAMPER ASSEMBLY,FRICTION 4900FR2030F 2
K611 HINGE 4774FR3118B 4
M100 DUCT,OUTLET 5208ER1006A 1
M101 DUCT,OUTLET 5208ER1005A 1
M105 DUCT,INLET 5208ER2003A 1
M110 MOTOR ASSEMBLY,FAN 4680ER1001G 1
M120 DUCT ASSEMBLY 5209ER0004B 1
M210 THERMOSTAT ASSEMBLY 6931FR3108A 1
M215 SEAL 4036FR4045A 1
M216 CLAMP 4860ER3004A 1
M220 HEATER ASSEMBLY 5301FR2076G 1
M230 THERMISTOR ASSEMBLY 6322FR2046K 1
M240 FUSE ASSEMBLY 6901ER4001A 1
43