Sample Questionnaire

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G.I.D.

C ROFEL BUSINESS SCHOOL


( Motor Insurance)

Bike/Car

1. Name: ________________________________________________

2. Age: __________________________

3. Profession: ____________________________________________

4. Are you Aware about General Insurance?

Yes No

5. Which Insurance you Have taken?

Bike Car

6. Which company you have taken insurance?

a) New India Assurance Co. Ltd./GIC _____

b) Bajaj Allianz General Insurance Co. Limited _____

c) ICICI Lombard General Insurance Co. Ltd. _____

d) IFFCO-Tokio General Insurance Co. Ltd. _____

e) Reliance General Insurance Co. Limited ____

f) __________________________________________

7. Rate your Insurance company on following factors?

Particular Very Good Good Average Bad Very Bad


Service
Premium Amt
Information
Company Name
Easy Claim
8. How you rank your insurance company?
|----------------|-----------------------|------------------|-----------------------|

Very Good Good Average Bad Very Bad

9. Did you Shifted The Company?

YES No

10. Reason For Shifting the Insurance Company.?

a) Service

b) Premium amount

c) Information

d) Easy claim

e) Name of

f) _____________________

11. Where you want Insurance company to Improve?


a) Service
b) Premium Amount
c) Claims
d) ___________________________

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