Rola Jawad CV 2014 Ict
Rola Jawad CV 2014 Ict
Rola Jawad CV 2014 Ict
Jawad
Beirut, Lebanon
+961 3 263 818, [email protected]
Several years of professional IT experience working at the main Arab regional organization of
airlines
Extensive experience in project management of multi-modules joint projects
Comprehensive knowledge of IT, Distribution Solutions, and Customer Service Systems in the
aviation industry
Strategy formulation, contract negotiation, RFP development, KPI and performance analysis
and monitoring, in the following domains:
IT Solutions
E-Commerce & Payment Services Solutions
Services & Ground Handling Agreements
Proficient management, organizational, and communication skills
Professional Experience
Director - IT & Facilitation
Arab Air Carriers Organization (AACO)
1997-July 2013
AACO, the regional association of thirty major Arab airlines, is a non-profit organization established within the framework of
the Arab League of States, representing its airline members and working with them to make the best of their combined size to
cut costs when possible, and to exchange expertise to better improve their operational effectiveness.
Held various advancing positions during 15 years of tenure at AACO from IT Specialist to Department Director in
domains related to IT, Services & Facilitation, Distribution, and E-Commerce.
Key Responsibilities at AACO:
Reporting directly to the AACO Secretary General, representing AACO as AACO project manager in joint
projects among the thirty AACO airline members pertaining to: 1) Airline IT Solutions & Distribution Systems
and 2) Passenger Services & Facilitations
Responsible for the day-to-day management of all aspects of the projects. Specific responsibilities in projects
were research, development, strategy formulation, planning and management of joint projects and task forces
by: liaising between all parties, organizing and leading conferences, drafting technical documents such as EOI,
RFP, developing proposal evaluation criteria, processing technical & financial proposals, providing guidance to
members on all issues related to the project, reporting, arranging field visits and demonstrations, negotiating
and drafting contracts, monitoring and implementation follow-ups ensuring all project activities are completed
within deadline.
Main Projects:
Under Airline IT Solutions & Distribution Domain
ROLA JAWAD CV
ROLA JAWAD CV
System Analyst
1995-1997
Ciment De Sibline , Sibiline, Lebanon
Designed and developed a real-time Sales Management System that is fully integrated with
other running systems of Pricing, Revenue Accounting & Billing, Production, and Customer
Portfolio with the objective of evaluating Customer sales requests in real-time, for optimizing
price and quantity based on business parameters and strategies.
Freelance Software Developer
1994-1995
Beirut, Lebanon
Designed and developed customized solutions, mainly:
Accounting System
Production Management Solution (Marble Plant)
Construction Contractor Management System
Complete Clinic Management System
Projects included integration with other systems, training, documentation, after sales follow up,
and upgrades.
Software Developer
1991-1994
Hammoud Hospital, Saida, Lebanon
Designed and developed a Hospital Management System or Suite comprises of fully interlinked
modules to manage different departments of the Hosiptals business (Patient Admin Office,
Laboratory, Radiology, Surgery, ER, Pharmacy, HR, Patient Accounting, Hospital General
Accounting, Warehouse and Maintenance).
Education
1991
Beirut, Lebanon
Personal Data
ROLA JAWAD CV