Washing Machine: Service Manual
Washing Machine: Service Manual
Washing Machine: Service Manual
com
E-mail:http://www.LGEservice.com/techsup.html
WASHING MACHINE
SERVICE MANUAL
!
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL : WM2411HW/WM2011H*/WM1811CW
WM2432HW/WM2032H*/WM1832CW
WM0532HW/WD-10210BD/WD-12210(5)BD
WM2444H*M/WM2442H*/WM2042CW
WM0642H*
100
P/No.:3828ER3013T
101
CONTENTS
1. SPECIFICATIONS .........................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 5
3. PARTS IDENTIFICATION ............................................................................................................ 7
4. INSTALLATION ............................................................................................................................. 8
5. OPERATION ................................................................................................................................11
6. WIRING DIAGRAM / PROGRAM CHART ...................................................................................15
7. TROUBLESHOOTING.................................................................................................................19
7-1. BEFORE PERFORMING SERVICE ...................................................................................19
7-2. QC TEST MODE.................................................................................................................19
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY ......................................................19
7-4. ERROR DISPLAY ...............................................................................................................20
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................22
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................22
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................25
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................32
10. EXPLODED VIEW .....................................................................................................................40
10-1. CABINET & CONTROL PANEL ASSEMBLY....................................................................40
10-2. DRUM & TUB ASSEMBLY................................................................................................41
10-3. DISPENSER ASSEMBLY .................................................................................................42
1. SPECIFICATIONS
WM2411HW
WM2432HW
WD-12210(5)BD
ITEM
WM2011HS / WM2011HW
WM2032HS / WM2032HW
WM0532HW / WD-10210BD
POWER SUPPLY
120V ~ 60Hz
PRODUCT WEIGHT
ELECTRIC
WASHING
POWER
DRAIN MOTOR
CONSUMPTION
WASH HEATER
REVOLUTION
SPEED
WASH
SPIN
280W
WM1811CW
WM1832CW
235W
80W
-
1000W
42 rpm
0-1200 rpm
0-1000 rpm
0-900 rpm
SPIN SPEEDS
CYCLES
OPTIONS
Prewash, Stain Cycle, Quick Cycle, Extra Rinse, Rinse+Spin, Delay Wash
CUSTOM PROGRAM
Incorporated
WATER CIRCULATION
Incorporated
CONTROL TYPE
Electronic
WASH CAPACITY
DIMENSIONS
27(W) X
DELAY WASH
up to 19 hours
PTC + Solenoid
WATER LEVEL
Incorporated
ERROR DIAGNOSIS
Incorporated
Incorporated
CHILD LOCK
Incorporated
RLM ENABLE
up to 9 hours
ITEM
WM2444H*M
WM2442H*/WM0642H*
POWER SUPPLY
120V ~ 60Hz
PRODUCT WEIGHT
ELECTRIC
WASHING
POWER
DRAIN MOTOR
CONSUMPTION
WASH HEATER
REVOLUTION
SPEED
WASH
280W
WM2042CW
235W
80W
-
1000W
42 rpm
SPIN
0-1200 rpm
CYCLES
0-1000 rpm
7
SPIN SPEEDS
OPTIONS
Prewash, Stain Cycle, Quick Cycle, Extra Rinse, Rinse+Spin, Delay Wash
CUSTOM PROGRAM
Incorporated
WATER CIRCULATION
Incorporated
CONTROL TYPE
Electronic
WASH CAPACITY
DIMENSIONS
DELAY WASH
up to 12 hours
PTC + Solenoid
WATER LEVEL
Incorporated
ERROR DIAGNOSIS
Incorporated
Incorporated
CHILD LOCK
Incorporated
RLM ENABLE
Incorporated
up to 9 hours
Water Circulation
Spray detergent solution and water onto the load repeatedly.
Clothes are soaked more quickly and thoroughly during the wash cycle.
Detergent suds are eliminated more easily by the water shower
during rinse cycle. The water circulation system uses both
water and detergent more efficiently.
RollerJets
The washing ball enhances wash performance and reduces
damage to clothing. The jets spray and help tumble clothes to enhance
washing performance while maintaining fabric care.
Built-in Heater
The internal heater automatically heats the water to the optimum
temperature on selected cycles.
Child Lock
The Child lock feature prevents children from pressing any buttons
to change the settings during operation.
water
temperature
washing time
selected
washing
temperature
FUZZY
LOGIC
the best
washing
performance
rinsing time
spin rhythm, time
load
size
SENSING
PROCESSING
DETERMINATION
EFFECT
2-4.DOOR CONTROL
The door can be opened by pulling the door handle whenever washer is not in operation.
When the cycle is completed, the DOOR LOCKED light will turn off.
If a power failure has occurred while in operation, the door will lock for 5 minutes.
Clicking sounds can be heard when the door is locked / unlocked.
3. PARTS IDENTIFICATION
(PLC Modem)
ACCESSORIES
4. INSTALLATION
Before servicing, ask the customer what the trouble is.
Check the setup (power supply is 120V AC, remove the transit bolts....).
Check with the troubleshooting guide.
Plan your service method by referring to the disassembly instructions.
Service the unit.
After servicing, operate the appliance to see whether it functions correctly.
STANDARD INSTALLATION
The appliance should be installed as follows:
ADJUST THE
BOLTS
LEVELING
The end of the drain hose should be placed less than 96 from the floor.
CONNECT POWER PLUG
TEST OPERATION
Preparation for
washing.
Press the
START / PAUSE button.
Water removal
10
5. OPERATION
11
/ Off.
on the type of
e
setting is
Soil Level
splayed.
Prewash
Stain Cycle : Adds time to the wash and rinse cycles for
better stain removal. Automatically provides a
rinse.
Extra Rinse : This option provides an additional rinse cycle.
Rinse+Spin : Use this option to rinse and then spin.
Delay Wash : Allows the start of any cycle to be delayed for
1~19(12, 9) hours.
12
WM2411HW
WM2011HS / WM2011HW
WM1811CW
WM2432HW / WD-12210(5)BD
WM1832CW
13
WM2444H*M/WM2442H*
WM2042CW
WM0642H*
CONFORTOR
14
WM1811CW / WM1832CW
15
WM2444H*M
WM2442H*M/WM0642H*
16
WM2042CW
17
18
7. TROUBLESHOOTING
7-1. BEFORE PERFORMING SERVICE
Be careful of electric shock when disconnecting parts for while troubleshooting.
The voltage of each terminal is 120V AC and DC when the unit is plugged in.
Check Point
Display Status
None
1 time
Tumble clockwise.
rpm (40~50)
2 times
rpm
3 times
rpm
4 times
5 times
6 times
7 times
8 times
9 times
Tumble counterclockwise.
rpm (40~50)
10 times
Water temperature
11 times
12 times
13 times
WM2411HW
WM2432HW
WD-12210(5)BD
WM2011HS / WM2011HW
WM2032HS / WM2032HW
WM0532HW / WD-10210BD
WM1811CW
WM1832CW
19
ERROR
SYMPTOM
CAUSE
Correct water level (2 level) is not reached within 8 minutes
after water is supplied or it does not reach the preset water
level within 25 minutes.
WATER INLET
ERROR
IMBALANCE
ERROR
DRAIN
ERROR
OVER FLOW
ERROR
PRESSURE
SENSOR
ERROR
DOOR OPEN
ERROR
HEATING
ERROR
20
ERROR
OVER
CURRENT
ERROR
LOCKED
MOTOR
ERROR
SYMPTOM
CAUSE
MAIN PWB ASSEMBLY is out of order.
Winding in the STATOR ASSEMBLY is short-circuited.
The connector (3-pin, male, white) in the MOTOR
HARNESS is not connected to the connector
(3-pin, female, white) of STATOR ASSEMBLY.
The electric contact between the connectors
(3-pin, male, white) in the MOTOR HARNESS
and 4-pin, female, white connector in the MAIN PWB
ASSEMBLY
is bad or unstable.
The MOTOR HARNESS between the STATOR
ASSEMBLY and MAIN PWB ASSEMBLY is cut (open
circuited).
The hall sensor is out of order/defective.
10
BALL SENSOR
ERROR
11
EEPROM
ERROR
12
POWER
FAILURE
21
SYMPTOM
No power
YES
Power failure? or Breaker opened?
Is the outlet controlled by a switch?
NO
Visit to service.
displayed?
YES
Is the tap opened?
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
Is filter in the inlet valve clogged with
foreign material?
NO
Visit to service.
22
YES
SYMPTOM
Door error
Visit to service.
Drain trouble
Visit to service.
23
SYMPTOM
YES
Is the proper amount of detergent used
as recommended?
LOW-SUDSING
YES
Recommend to reduce the amount
of detergent.
This appliance has an automatic suds sensing function which
prevents overflow.
When excessive suds are sensed, the suds removing
implementations such as drain, water input, pause will operate,
without rotating the drum.
No softening effect
YES
Is the softener cap clogged?
YES
Explain proper use of softener.
Clean the softener compartment
Visit to service.
24
Compartment for
softener
NO POWER
NO
NO
NO
YES
Reconnect.
NO
YES
Connector
YES
Is the LED(1) on?
YES
Are the connectors(2) on the PWB loose?
NO
Is wire of the DISPLAY PWB ASSEMBLY
broken?
YES
Replace DISPLAY PWB ASSEMBLY
or repair wire.
25
NO WATER SUPPLY
Is water supply shut-off?
NO
Is the tap opened?
NO
YES
YES
NO
NO
YES
When you press both SPIN SPEED button and
SOIL LEVEL button simultaneously, is the water
level frequency below 246?
NO
Is the inlet valve filter clogged?
NO
Is resistance between each terminal of INLET
VALVE ASSEMBLY 0.8-1.2k ?
YES
Verify the voltage of the inlet valve connector is
120V AC.
(Refer to 7-2 QC TEST MODE)
NO
Refer to
NO WATER SUPPLY
NO
YES
Are receptacles correctly connected to the
terminals of the INLET VALVE ASSEMBLY?
YES
YES
26
YES
Is water supplied?
Refer to
NO WATER SUPPLY
ABNORMAL SOUND
27
NO
Replace the
SENSOR SWITCH
ASSEMBLY.
YES
YES
YES
YES
YES
NO
YES
Check the voltage between two pins while pressing
the POWER button. Is the voltage 120V AC?
DRAIN MALFUNCTIONING
NO
Is the impeller of the drain pump clogged?
NO
Is the connector disconnected, disassembled?
NO
Is the coil of the drain pump too high or low?
(resistance of coil is 10-20)
NO
When checking voltage between connectors during
spin, is the voltage 120V AC as in the figure?
28
29
YES
YES
YES
Reconnect or repair
the connector.
YES
NO
Hose
Connector
Hose
(White)
NO
NO
Is the connector disconnected, disassembled?
Connector
NO
Connector
NO
When checking voltage between the
connectors during spin, is the voltage 120V AC,
as the figure?
30
SPIN TROUBLE
Normal
Is it disconnected, or disassembled?
[Red:3pin (1), NA:4pin (2)]
Resistance of terminal:
L-M / M-N / N-L About 5
15
31
9. DISASSEMBLY INSTRUCTIONS
R Disassemble and repair the unit only after pulling out power plug from the outlet.
LID
32
33
34
35
36
37
38
NOTE
Once removed, replace the damper pin
with new one.
39
A125
A160
A105
F215
A490
A495
A154
A136
A303
40
K115
K111
F463
K122
F464
K125
K121
K101
K343
F315
F463
K340
K344
K345
F141
41
K105
F301
F302
F170
F160
F300
F325
F324
F323
F322
F321
A275
A276
HOT (BLUE)
COLD (RED)
F436
F431
F441
F120
F440
F430
F435
F432
42