4

Education
Where are the people?
places
Do you know the names of other
in your area where people can study?

What you will do

This unit is about education in the UK. These are the skills you will practise
in this unit. Which are most useful for you? Tick the boxes.

Listening and speaking

Skill

Skill code

Listen for main points in explanations

Lr/E2.2a

Understand discussion about education

Lr/E2.7a, 8a

Ask for information on the phone

Sc/E2.1a, 1b, 2a

Ask for and give personal and factual information

Sc/E2.2c, 2d, 3a, 3b

Tell people your opinions

Sd/E2.1c, 1d, 1e

Reading and writing

Skill

Skill code

Understand illustrations and plans

Rt/E2.4a

Understand texts about courses and education

Rt/E2.1a, 1b

Write sentences about yourself and your education

Ww/E2.1a, 1b, 1c

Use a dictionary correctly

Rw/E2.4a, 5a

Project work
At the end of this unit, you will prepare an information pack about education
for people new to the UK.

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ESOL

Unit 4 Page 1

UK education system
Activity A

Reading about education in the UK

The Hamed family are from Iran and now live in the UK. They have four
children. Mr and Mrs Hamed want to know where their children can go to
school. They find information on the Internet.

Abdullah 10

Mana 3

Samira 12

Arif 17

1 Read the Internet information. Find the word compulsory in the text.
What do you think it means? Tick the correct meaning.
You have no choice.

You can choose to do it or not.

EDUCATION

IN THE UK

Education is compulsory for all young people from five to 16.

In Britain children have to start school fulltime when they are five years old. They can go
to a nursery or a play group before starting
school. At primary school children learn to
read, write and study different subjects. They
must go to school every day, but not at the
weekends. The school year starts in September
and finishes in July.
At 11, all children begin secondary school.
Secondary schools are much bigger than
primary schools. Sometimes as many as 2000
students go to one school. In some schools

students must wear a uniform. Some subjects

are compulsory. These subjects are English,
Maths, Science and Information Technology
(IT). They can choose to study other subjects,
for example Art, Music and Languages.
When students are 15 or 16 they take
important exams. After this, they can choose
to get a job or continue to study at school or
college. At 18 some students choose to continue
their education and go to university for another
three or four years.

[email protected]

2 Read the Internet information again. Complete this table with

information about the children. Then check your answers with a partner.
Age
Mana

Is school compulsory?
Yes or no?

Type of school

Abdullah
Samira
Arif

Page 2 Unit 4

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Rt/E2.1a, 1b

An interview at school
Activity A

Listening: asking for

and giving information

Hes 10.

1 Abdullah has to go to primary school.

Mr and Mrs Hamed are visiting the
school with Abdullah for an interview
with Mrs Bennett, the school secretary.

6th May 1992.

Work in pairs. What questions do you

think Mrs Bennett asks in the interview?
Use the pictures to help you.
2 Listen to the conversation. Are your
questions the same?
3 Listen again. Abdullah didnt
understand something in the
conversation. How did he ask for
an explanation?

Were Iranian.
Farsi and we also speak Arabic.

4 What questions do you think Mr and

Mrs Hamed and Abdullah will ask the
school secretary? Work in pairs and
make a list of questions.

5 Now listen to the rest of the interview.

What two things did the Hameds
want to know?
Yes, for four years.
English, Maths
and computers.

Activity B

Speaking: a school interview

1 Work in pairs. Role play an interview at school.

A: You work at the school.
B: You are the relative of the child going to the school.
Decide on some details about the child:

age

date of birth

nationality

language

Prepare some questions to ask about the

school and its rules.

Lr/E2.2a; Sc/E2.2c, 2d, 3a, 3b

Remember

When you ask about rules you use have to.

Example Do I have to wear a uniform?

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Unit 4 Page 3

School rules
Activity A

Reading: explaining rules

1 Work in pairs. What rules do you think the pictures show?

1

2 These are the school rules at Samiras secondary school.

Match the pictures to the rules.
a Students must arrive at school on time.
b Students must wear school uniform.
c Students must do their homework.

.....................................

.....................................

.....................................

d Students must leave the building when the fire alarm rings.
e Students must not use mobile phones in school.
f Students must not smoke.

.....................................

.....................................

.....................................

g Students must not use bad language.

.....................................

h Students must not wear a lot of jewellery.

.....................................

Remember

When you speak you usually say mustnt, not must not,
Example Students mustnt use bad language.

3 Do you agree with these rules? Why are rules necessary?

Page 4 Unit 4

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Rt/E2.4a

Tour of the library

Activity A

Listening for prepositions of place

Mr and Mrs Hamed

and Samira are visiting
the library at Samiras
new secondary school.
D

...........................

...........................

...........................

C History books

H
G
F

...........................

EXIT

1 Listen to the
librarians
explanation and
fill in the names
of the different
areas on the plan.

A Study area

...........................

...................

You are here

Entrance

Activity B

Language: using prepositions of place

1 Work in pairs. Look at the plan. Then ask and answer questions.
between ... and ...
are the Maths books?
Where

is the IT Centre?
is the enquiry desk?

next to ...

Theyre

in front of ...

Its

opposite ....
on the left/right of ...

2 Work in pairs. Look around your classroom. Take turns to ask and tell
each other where things are in the room.
Remember

Activity C

Language: talking about rules

You use have to and must to talk

about rules. Look at this sentence.
You must turn off your mobile in the
library.
or
You have to turn off your mobile in
the library.

You use dont have to to talk about

things that you choose to do but
which are not compulsory.
You dont have to join the library
to use the IT centre. (You can if you
want to, but its not necessary.)

The librarian explains how to join the

library. Look at this sentence.
You have to fill in this
form to join the library.
You must have two photos
for your library card.
2 Work in pairs. Talk about rules you
know about. Use must, have to
and dont have to.

Sc/E2. 2e, 3a, 3e; Lr/E2.2a, 3a

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Unit 4 Page 5

Using a dictionary and spelling

Activity A

Reading about a teacher

1 Claudette is a teacher. Read what she says about her job. Do you think
she is a good teacher? Why do you say that?

TEACHING as a career
home | site help | useful links | contact us

teaching in the uk
teacher services
seminars and courses
register online
seach jobs
apply online

Last year I qualified as a teacher. I learnt how to prepare lessons so that students enjoy
them. Its important that all my explanations are really clear. Theres always a lot to do,
so good organisation also helps.
In class I have to teach in an interesting way. I hate to see bored students! I use different
ways to teach, for example lots of discussions, role plays and sometimes dictation.
I enjoy many things about my job, but I really like induction week. I have to show the
students round the college and explain the courses. I also think examinations are a good
thing. Its great to see students do well. I really love my job!

2 Underline any words you dont understand and check them in a

dictionary.

Activity B

Listening: stressing the right syllable

1 These are some of the words Claudette uses to talk about her job. Listen
to them. How many sounds can you hear in each word?
Word

Syllables

qualified

qual-i-ied
= 3 sounds
...................................................................

prepare

...................................................................

lessons

...................................................................

explanation

...................................................................

organisation

...................................................................

bored

...................................................................

dictation

...................................................................

2 Words with more than one syllable have a stressed

syllable. Listen again to the words in the list.
Underline where you think you hear the stress.

Remember

The separate sounds in a

word are called syllables.

3 Check your answers with a partner.

Page 6 Unit 4

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ESOL

Rw/E2.3a, 4a; Lr/E2.2d; Ww/E2.1b, 1c

Activity C

Reading: using alphabetical order

1 Work in pairs. These words are also from the article about teaching.
Put them into alphabetical order. Then check any you dont know in
the dictionary.

example

Alphabetical order

Number of syllables

dierent

di-er-ent (3)

different
discussions
explanation
important
enjoy
induction
2 How many syllables do the words in the table have? Write them in the
next column.
3 Now listen to the words being spoken. Mark the stressed syllable in each
word.
4 Practise saying the words in the list.

Activity D

Spelling: verbs and nouns

1 Look at the words in table 1. Find words

in the text on page 6 with the same root.
Write them in B.

prepare

2 Which words are nouns? Which words are verbs?

explain

3 Look at the words in column B. What do you

notice about the ending of each word?

dictate

4 Work in pairs. Write the missing nouns in table 2.

5 Make a list of any other words you know with
-ation ending.
Remember

We use -ation to make

some verbs into nouns.

Lr/E2.2d; Ww/E2.1b, 1c; Rw/E2.5a

preparation

organise

verbs

nouns

education

educate
inform
punctuate
qualify

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ESOL

Unit 4 Page 7

Choosing a course
Activity A

Reading about courses

Information
Technology

1 This is from the first page of a course

guide to a local college. It shows some
of the subjects you can study.

Craft skills

Childcare
COURSE GUIDE

Work in pairs. Discuss what kind of

things you can learn on each course.

Travel and
Tourism

Accountancy
Hairdressing

2 Your teacher will give you some course information.

Match the information to the course titles.

Activity B

Listening and speaking: giving opinions

1 Mr and Mrs Manzi and their son Ricki are neighbours of the Hameds.
They each want to do a course at the college next year. They are
discussing which courses to do.
2 Listen to their conversation. Which courses do they decide to do?
Write the course next to the name.
Mr Manzi

........................................................................

Mrs Manzi
Ricki

........................................................................

........................................................................

3 Listen again. What phrases do they use to ask for opinions, or to agree or disagree?
Complete the sentences from the conversation.
a Ricki:

Mum, what

b Mrs Manzi: I
c Mrs Manzi:

..................................................

..................................................

..................................................

d Mrs Manzi: Well,

Yes,

f Mr Manzi:

Yes, it sounds like

g Mrs Manzi: I

Activity C

its really interesting.

the Craft Skills course?

..................................................

e Ricki:

this Information Technology course?

..................................................

Travel and Tourism?

. What do you think, Dad?

..................................................

..................................................

so.

Talking about courses

You want to do one of the courses next year, but youre not sure which one.
Work in pairs. Discuss courses for each other. Use phrases for asking for opinion, giving
your opinion, agreeing and disagreeing.

Page 8 Unit 4

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Rt/E2.1b, 4a; Sd/E2.1c, 1d, 1e; Lr/E2.7a, 8a

Phoning about a course

Activity A

Speaking: using stress and intonation

Mr Hamed wants to study ESOL part-time. He wants

some information about part-time courses. He tries to
phone his local Adult Education centre.
1 Listen to the phone call. What problems does
Mr Hamed have each time?
2 How does Mr Hamed feel at the end of the telephone
calls? How do you know?
3 Tone of voice and stress can show how we feel.
Listen to these two sentences. What happens to the
voice in each sentence? Which question sounds polite?
4 Listen to Mr Hameds phone calls again. Mark the
sentences: P = polite or I = impolite.
a Yes, I want English classes, please.
b I want English for Speakers of Other Languages,
please.
c Id like some information about English classes,
please.
d Its for people who speak other languages. ESOL, please.
e I want part-time ESOL courses, please.
5 Work in pairs. Practise saying the sentences with polite intonation.

Activity B

Language: using had to

When Mr Hamed tells Mrs Hamed about

his problems on the telephone, he says:

I had to phone the Adult Education

centre four times yesterday!

1 What tense is had to? Look at this box.

Present
I, you, we, they

Past

have to

had to
I, you, we, they

dont have to

didnt have to

work.

has to
he, she

work.

had to
he, she

doesnt have to

didnt have to

2 Think about last week. Write three sentences about things you and your
friends had to do and didnt have to do.

Sc/E2.1a, 1b, 2a; Lr/E2.2d; Wt/E2.1a

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Unit 4 Page 9

Past education
Activity A

Reading for information

Mr Hameds brother, Farzad wants to

apply for an advanced Accountancy
course. This table gives details of his
previous education.
1 Look through the information
quickly. Is the course the right
one for him?

When

Subjects studied

Now

ESOL Level 2

Last year

GCSE Arabic Grade 2

1997

ESOL Level 1

1987

Business Diploma in Commerce,

Accountancy, Management and
Information Technology

1985

High School Diploma in Maths,

Chemistry, Biology, Physics, English,
Arabic and Farsi

2 Complete the time line. Write the dates and what happened.
1985

Passed

.......................

High School
Diploma

Activity B

.......................

1997

Last year

NOW

Business
Diploma in
Commerce

.......................

.......................

ESOL Level 1

GCSE Arabic

studying
ESOL Level 2

Language: using time markers

1 Look at these words. They are called time markers. They help you
understand when and in which order things happen.
in 1985

now

next

then

after that

2 Complete the paragraph about Mr Hameds education.

I passed my High School Diploma

........................................................................

........................................................................

I took a Business Diploma.

........................................................................

I took ESOL Level 1.

........................................................................

, last year I studied GCSE Arabic.

........................................................................

Im studying ESOL Level 2.

Dont forget to use capital letters.

Page 10 Unit 4

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ESOL

Rs/E2.1a; Rt/E2.1a; Ws/E2.3a, 4a; Wt/E2.1a

Activity C

Writing: using punctuation

1 Work in pairs. Look at the table again.

Use it to help you work out some punctuation rules.
a When do you use capital letters?

..............................................................................

..................................................................................................................................................................

b When do you use commas? ..........................................................................................

..................................................................................................................................................................

2 Put the capital letters, commas and full stops in these sentences.
a i have to join the library i need books about maths english and science
b students must not use mobile phones smoke or use bad language
c next i studied esol arabic childcare and hairdressing

Activity D

Writing: using simple and compound sentences

c
I didnt go to
college
until 1997.

a
K
o the U
t
e
m
a
Ic
.
in 1995
b
95
K in 19
U
e
h
t
to
ford.
I came
in Brad
d
e
v
li
t
and firs

d
I came to the
UK in 1995 b
ut
didnt go to c
ollege until 1
997.

Look at the sentences above and answer the questions.

1 How many ideas does each sentence tell us?
a

.....................................

.....................................

.....................................

.....................................

2 Which words join the ideas together?

.....................................

3 We use
ideas.

Activity E

.....................................

.....................................

to add ideas and we use

.....................................

to show a difference in

Writing about your previous education

1 Write three sentences about your previous education. Use and and but to make
compound sentences. Remember to use the past tense and time markers.
Example

Ws/E2.1a, 3a

I let school in 1990 and then I went to college to study

hairdressing, but I didnt lie it.
E2

ESOL

Unit 4 Page 11

Discussing courses
Activity A

Reading for specific information

This advertisement for an Information Technology course was in a local

newspaper.
1 Read it quickly. Underline this information:

the time of the course

the cost

any information about Income Support or Jobseekers Allowance.

INFORMATION TECHNOLOGY
(Level 1)

Day and time: Tuesday 6 pm 9.30 pm or

Saturday 10 am 1.30 pm

Course dates: 8 September 4 July

Length of course: 18 weeks per module

Two modules: 1 Word-processing

Final qualification: ECDL (European Computer Driving Licence)

Cost: 150 per module*

Location: Room E27, Floor 7, City College

Enrolment: College Library 29 August 9 am 8 pm

2 Spreadsheets

*Students entitled to benefits (e.g. Income Support or Jobseekers Allowance) pay 30 per
module. Evidence must be produced at enrolment.

2 Now answer these questions.

a How much does the course cost?
b How many weeks does the course last?
c Is it full-time or part-time?

Page 12 Unit 4

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ESOL

Rt/E2.1b

Discussing courses
Activity B

Speaking: discussion

Jasmine, Anton, Liz and James are interested in the Information Technology
course.
1 Read the information about them.
Jasmine does not receive
benefits and can afford to
pay for the course. She
studied word-processing
and spreadsheets before
and has a beginners
certificate in both
subjects. Now she wants
to study these at a
higher level.

Jasmine

Anton

Liz has never used

computers before and
needs a beginners course.
She has five children and
has to look after them all
week and at the weekend.
Her mother will look after
the children for one
evening a week. Liz
receives benefits.

Liz

Anton works full-time in a

hotel. He often has to do
shift work and he has to
work every Saturday. He
does not receive benefits.
He has to go back to
Turkey for three weeks in
April because his mother
is very ill and has to have
an operation.

James is studying ESOL

full-time at college, but
he is also interested in
computers. He has used
computers before, but
not in the UK.

James

2 Work in groups. Think about each of the people. Do you think the
course is the right one for him or her? Give reasons for your opinions.
Use some phrases below.
Do you think

........

I think so too.

I dont really think so.

What do you think about

Yes , but
I agree.

Sd/E2.1c, 1d, 1e; Rt/E2.1b

........

........

I think

........

Im not sure about that.

What about

........

E2

ESOL

Unit 4 Page 13

Project

You are going to prepare an information pack about education in your area to help a
family new to the UK.

Activity A
Work in groups. Discuss what information is useful to people who are living in
the UK for the first time. Then make a list of things you want to put into your
information pack.

Activity B

Write about education in the UK

Write a short report about education in the UK.

1 Work in pairs. Discuss what information is most useful. Make a list of
points for the report.
2 Write your report. If possible use a computer.
3 Check the report before you put it in the information pack.

Activity C

Prepare questions for school or college visits

Work in pairs. Prepare a list of the five most useful questions to ask when visiting a
school or college for the first time. Then prepare another list of five questions that
schools and colleges often ask when new students want to register.

Activity D

Discuss rules

Are the rules in your education centre different from the rules in schools or colleges
in your country? Discuss the differences. Then make a list of rules to help someone
new to the UK.

Activity E

Plan future education

Get a course guide for your local college or adult education centre.
1 Choose two or three courses that you think are useful for someone new to the UK.
2 Work in groups. Discuss your choices and decide on the three most useful courses.
3 Decide how to present the information in your information pack.

Activity F

Fill in forms

Find the application form in the course guide. Work in pairs to complete it as an
example for your information pack.

Page 14 Unit 4

E2

ESOL

Check it

Activity A

Making rules

1 Look at these signs. Do you know what they all mean?

2 Choose three signs and write a rule for each one. Use must or must not.
a

....................................................................................................................................................................

....................................................................................................................................................................

....................................................................................................................................................................

Activity B

Writing about need

1 Samira likes to be at school ten minutes early. School starts at 9 a.m. The journey from
her house to the school takes 20 minutes.
What time does Samira need to leave home? .....................................
2 Now complete the two sentences with has to or have to, and the time that Samira
leaves home to go to school.
I .............................. ..............
leave home at

..............

a.m.

3 Last Friday there was a teachers

meeting and Samiras school
started an hour later. Complete
the sentence with had to, didnt
have to and the time.

Activity C

Samira .............................. ..............

Joining sentences

leave home at

..............

a.m.

Last Friday Samira

.....................................

be at

school by 10 a.m. So she

.....................................

leave

home at 8:30 a.m.

1 Join these sentences with and or but.

a I like to study. I dont have much time to do it.
b My name is Samira. My brothers name is Arif.
c He is 17. He doesnt go to school.
d My wife wants to study IT. I want to study Accountancy.
e The Maths books are next to the Science books. The IT books are in
front of the enquiry desk.

E2

ESOL

Unit 4 Page 15

Mini-projects

Activity A

Write safety rules

Your teacher will give you some information about fire safety. Read it
carefully and write the rules.

Activity B

Fill in a form

Choose one of these tasks.

1 Go to your library or phone the library and ask for an application form
and fill it in.
2 Phone your local college or Adult Education centre and ask for a list of
courses for next year. Fill in an application form for one of the courses.

Activity C

Use the Internet

Use the Internet and find information about a college or Adult Education
centre near your home. Find information about courses that you would like
to study in the future.
1 Make a list of the websites you visit.
2 Print any information that is useful for you.
3 Share the information with other learners and your teacher.

How am I doing?
Look back at the skills listed on page 1. Then finish the sentences below.
I am confident with

..................................................................................................................................

..................................................................................................................................................................................
..................................................................................................................................................................................
..................................................................................................................................................................................

I need more practice with

....................................................................................................................

..................................................................................................................................................................................
..................................................................................................................................................................................
..................................................................................................................................................................................

Date

....................................................................................................................................................................

Page 16 Unit 4

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ESOL

Audio scripts
Page 3 An interview at school

explains the school rules. Read it at

home. If you have any questions, just
phone me. If everythings OK, just sign
here. Abdullah must bring it to school
next Monday.

Activity A2
Mrs Bennett: Welcome to Greenacres School. So you
want to enrol, Abdullah?
Mr Hamed: Yes, thats right.
Mrs Bennett: OK. I just need some details. How olds
Abdullah?
Mrs Hamed: Hes 10.
Mrs Bennett: Fine. And whats his date of birth?
Mrs Hamed: The sixth of May, 1992.
Mrs Bennett: OK. And what nationality are you?
Mr Hamed: Were Iranian.
Mrs Bennett: So whats your first language?
Mr Hamed: Farsi, and we also speak Arabic.
Mrs Bennett: Good. OK, did you go to school in
Iran?
Samira: Yes, for four years.
Mrs Bennett: OK, and what are your favourite
subjects?
Abdullah: Im sorry, my favourite subjects?
Mrs Bennett: Yes, what things do you like to learn
about?
Abdullah: Oh, I like English, Maths and
computers.
Mrs Bennett: Computers. Thats good, we have a lot
of computers in this school.

Activity A5
Mrs Bennett: Well, thank you for giving me your
information. Are there any questions
about the school that you want to ask?
Mr Hamed: Yes. Does Abdullah have to wear a
uniform?
Mrs Bennett: Yes, everybody wears school uniform.
Its a school rule.
Mr Hamed: Erm, can he wear trainers?
Mrs Bennett: Yes, he can, but they must be tidy.
Oh and we dont allow students to
wear jeans.
Abdullah: Do I have to do homework?
Mrs Bennett: Yes, the school thinks that homeworks
very important.
Abdullah: What happens if I dont do it?
Mrs Bennett: Do you really want to know?
Mr Hamed: Oh dont worry, hell do his
homework!
Mrs Bennett: Of course he will. Do you want to ask
any more questions? OK, well heres a
copy of the homeschool contract. It

Page 5 Tour of the library

Activity A1
Librarian: Were now at the main entrance to the
library. There are many different areas.
Inside, on the left is the IT Centre. It has
computers. You can use the Internet and
e-mail here. We have lots of books and
videos and cassettes on different subjects.
Books about IT are on the left between the
study area and the IT Centre. English
language books and bilingual dictionaries
are next to the study area on the right.
The Maths books are in front of us. Science
books are behind Maths. The enquiry desk
is immediately to the right of the main
entrance.

Page 6 Using a dictionary and spelling

Activity B1
qualified
organisation
prepare
bored
lessons
dictation
explanation

Page 8 Choosing a course

Activity B2

Mrs

Mr
Mrs
Mr

Ricki: Mum, what do you think about this

Information Technology course?
Manzi: I think its really interesting. It teaches
all the important things, like wordprocessing and the Internet.
Ricki: Yeah, but I know all that and its boring.
I want to study something practical,
where I can do some work as well.
Manzi: Yes, its good for you to do something
useful!
Manzi: What about the Craft Skills course?
Ricki: Building work? No thank you!
Manzi: I think the sooner you can earn some
money the better!

E2

ESOL

Unit 4 Page 17

Mrs Manzi: Well, how do you feel about Travel and

Tourism? You speak Italian so that will
help.
Ricki: Mm, what does it say?
Mrs Manzi: You will organise trips and tours, you can
take a qualification in another language,
and there might be a college trip to
Europe.
Ricki: Yes, I like that. What do you think, Dad?
Mr Manzi: Yes, it sounds like a good idea. Im going
to do the Accountancy course. Your
mum can do Childcare.
Mrs Manzi: I dont think so! I know all about
childcare, we have three children! Im
doing Information Technology!

Page 9 Phoning about a course

Activity A1
Call 1
Sounds: Sound of telephone dialling
Then engaged tone beep, beep etc.
Mr Hamed: Oh no! Its busy again!
Call 2
Receptionist: Hello, City Adult Education Centre, can
I help you?
Mr Hamed: Yes hello, er I want ESOL classes,
please.
Receptionist: What? Sorry. I dont understand. Can
you say that again, please?
Mr Hamed: Yes, I want English classes, please.
Receptionist: OK, English classes, right. Is that for
GCSE or A level English?
Mr Hamed: Erm, no.
Receptionist: Oh, so you want degree courses then?
You need to contact a university.
Goodbye.
Call 3
Receptionist: Hello, City Adult Education Centre.
Can I help you?
Mr Hamed: Yes hello, I want English for Speakers of
Other Languages, please.
Receptionist: What? Im sorry, we dont sell
sandwiches. This is adult education,
not a caf!
Mr Hamed: Uh?

Page 18 Unit 4

E2

ESOL

Call 4
Receptionist: Hello, City Adult Education Centre,
can I help you?
Mr Hamed: Yes hello, Id like some information
about English classes, please.
Receptionist: Yes. English classes. Is that for A level
English?
Mr Hamed: No, no its not.
Its for people who speak other
languages. ESOL, please.
Receptionist: Oh I see. Do you want full or parttime?
Mr Hamed: Part-time.
Receptionist: OK. Im putting you through now.
Receptionist 2: Hello, ESOL full-time courses.
Mr Hamed: Oh no! I want part-time ESOL
courses, please.
Receptionist 2: Oh, youll have to phone extension
378.
Mr Hamed: Extension 378?
Receptionist 2: Yes, thats right. Goodbye.
Mr Hamed: Uh.........!

Activity A3 Polite requests for information

Woman: Id like some information about
English classes, please.
Woman: Id like some information about
English classes, please.

Answers

Page 2 UK education system

Page 8 Choosing a course

Activity A2

Activity A2

Mana, three years old, no, but can go to play group

or a nursery.
Abdullah, ten years old, yes, primary school.
Samira, 12 years old, yes, secondary school.
Arif, 17 years old, no.

A Childcare
B Craft skills
C Travel and Tourism

Page 3 An interview at school

Activity A3
3 Im sorry, my favourite subjects?
5 They wanted to know about wearing uniform and
homework.

D Hairdressing
E Information Technology
F Accountancy

Activity B
2 Mr Manzi: Accountancy; Mrs Manzi: Information
Technology; Ricki: Travel and Tourism.
3 a do you think about
e I like that
b I think
f a good idea
c What about
g dont think
d how do you feel about

Page 9 Phoning about a course

Page 4 School rules

Activity A

Activity A2

1 Call 1, engaged tone.

Call 2, the receptionist doesnt know the courses
on offer and isnt helpful.
Call 3, Mr Hamed speaks too fast and the
receptionist isnt helpful.
Call 4, Mr Hamed is put through to the wrong
department.
2 Frustrated and rather annoyed.
3 a Sounds more polite the voice tone goes down
4 a P; b P; c P; d I; e I

a 7; b 3; c 6; d 8; e 1; f 2; g 4; h 5

Page 5 Tour of the library

Activity A1
A
B
C
D

Study area
English books
History books
IT Books

E
F
G
H

Science books
IT Centre
Maths books
Enquiry desk

Activity B
Pages 6 and 7 Using a dictionary and
spelling

Past

Activity B

Pages 10 and 11 Past education

qual-i-fied (3)
pre-pare (2)
le-ssons (2)
ex-plan-a-tion (4)

or-gan-i-sa-tion (5)
bored (1)
dic-ta-tion (3)

Activity C
diff-er-ent (3)
en-joy (2)
ex-am-in-a-tions (5)
ex-am-ple (3)

ex-plan-a-tion (4)
im-port-ant (3)
in-duct-ion (3)
org-an-ise (3)

Activity D
1
2
3
4

Activity A2
1987 Business Diploma in Commerce
1997 Took/passed ESOL Level 1
Last year took/passed GCSE Arabic

Activity B2
I passed my High School Diploma in 1985. After that,
I took a Business Diploma.
Next, I took ESOL Level 1.
Then, last year I studied GCSE Arabic.
Now, Im studying ESOL Level 2.

organisation, explanation, dictation

A verbs; B nouns
all end in -ation
information, punctuation, qualification

E2

ESOL

Unit 4 Page 19

A
Activity C2

Page 15 Check it

Activity B1

I have to join the library. I need books about

Maths, English and Science.
b Students must not use mobile phones, smoke or
use bad language.
c Next, I studied ESOL, Arabic, Childcare, and
Hairdressing.

Activity D1
a 1

b 2

c 1

8:30 a.m.

Activity B2
I have to leave home at 8:30 a.m.
Samira has to leave home at 8:30 a.m.

Activity B3

d 2

Activity D2

Last Friday Samira had to be at school by 10 a.m. so

she didnt have to leave home at 8:30 a.m.

and

Activity C1

but

a
b
c
d

Activity D3
and

but

Page 12 Discussing courses

Activity A2
a 300 (150 per module) or 60 if entitled to
benefits (30 per module)
b 36 weeks (18 per module)
c part-time

Page 20 Unit 4

E2

ESOL

I like to study but I dont have much time to do it.

My name is Samira and my brothers names Arif.
He is 17 and he doesnt go to school.
My wife wants to study IT but I want to study
Accountancy.
e The Maths books are next are next to the Science
books, and the IT books are in front of the enquiry
desk.