Final Presentation Jci Internship
Final Presentation Jci Internship
Final Presentation Jci Internship
Maggie Boyle
Overview of My Experience
My Background
Projects I worked on
My Future Plans
My Background
Marquette University
Freshman year
School of Business
Sophomore year
Pre Business
Finance major
First Impressions
Happy employees
Welcoming atmosphere
Training videos
Research on downtime
Company pride
Asset Management
PC Refresh Process
XP to Windows 7
Project 1: PC Refresh
The following process is enforced due to JCI policy and contract with HP
Phase 1
Identify assets to be
refreshed
Contact custodian and
identify refresh model
Custodian to choose
replacement model
Send information to HP
Desk Side
Phase 2
Phase 4
Phase 3
HP Desk Side
receives new PC
HP builds computer
included in
JCI image
correctly added to
the CMDB*
HP additional user
specific software
applications
process
HP technician swap
old and new PC
Warranty with HP
Results
Count of
Status of PC Refresh
People
Replacement PC was ordered
Old PC is still being located
Custodian is still deciding what to order
Custodian agreed to return this PC on a specific date
Special Exception
No Response Yet
Total Number of Employees Emailed
Total Number of Employees Who Replied
189
25
11
5
5
54
289
235
Deleted duplicates
Analyzed
vs.
Follow the sun model: share with JCI employees around the world
What I learned
Face to face
Saves money
Future Goals
Degree in finance
Education
Experience
Successful
Career
Questions?
Thank You!
Larry Roesch and John Carbone