Banking Terms

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15. What is RuPay Card?

RuPay is the Indian domestic card payment network set up by National Payments Corporation of India (NPCI)
at the behest of banks in India. The RuPay project had been conceived by Indian Banks Association (IBA) and
had the approval of Reserve Bank of India (RBI).
RuPay LogoNational Payments Corporation of India (NPCI) has a plan to provide a full range of card payment
services including the RuPay ATM, RuPay MicroATM, Debit, Prepaid and Credit Cards which will be accepted
in India and abroad, across various channels like POS, Internet, IVR and mobile etc.
The initial focus of NPCI would be to approach those banks who have not been issuing any payment card at
all more specifically Regional Rural Banks (RRBs) and urban co-operative banks.
All Public Sector Undertakings (PSU) banks set to join RuPay system by the end of year 2012. RuPay-based
debit cards can be used by the consumers on the Internet from September, 2012.
The government of India had launched Indias first domestic payment card network, RuPay, to compete with
Visa Inc and Mastercard Inc.

16. What is foreign exchange reservers?


Foreign exchange reserves (also called Forex reserves) in a strict sense are only
the foreign currency deposits and bonds held by central banks and monetary
authorities.However, the term in popular usage commonly includes foreign
exchange and gold,SDRs and IMF reserve positions.
17. What is Bancassurance ?
Bancassurance stands for distribution of financial products particularly the
insurance policies (both the life and non-life), also called referral business, by
banks as corporate agents, through their branches located in different parts of the
country.
18. What is Money Laundering ?
Money laundering is the processes of concealing the source of obtain money. Money or funds obtained
through illegal activities are presented as legitimate.
19. What is the difference between Nationalized bank and Private Bank ?
A Nationalized bank is one that is owned by the government of the country. Since
the people decide who the government is, they are also referred to as public sector
banks. The government is responsible for the money deposited into the accounts of
these banks. Where as a private sector bank is one that is owned by an independent
individual or a company that is controlled by a few individuals. In short, the bank
is owned by someone else and they run the bank. The person owning/running the
bank is responsible for the money deposited into the accounts of these banks.
20. What are non-perfoming assets?
A classification used by financial institutions that refer to loans that are in jeopardy of default. Once the
borrower has failed to make interest or principal payments for 90 days the loan is considered to be a nonperforming asset.

Also known as "non-performing loan".


21. What is the Functions of RBI?
The Reserve Bank of India is the central bank of India, was established on April 1,
1935 in accordance with the provisions of the Reserve Bank of India Act, 1934.
The Reserve Bank of India was set up on the recommendations of the Hilton
Young Commission. The commission submitted its report in the year 1926, though
the bank was not set up for nine years.To regulate the issue of Bank Notes and
keeping of reserves with a view to securing monetary stability in India and
generally to operate the currency and credit system of the country to its
advantage." Banker to the Government: performs merchant banking function for
the central and the state governments; also acts as their banker.Banker to banks:
maintains banking accounts of all scheduled banks. 29 What is monetary policy?
A Monetary policy is the process by which the government, central bank, of a
country controls
(i) the supply of money,
(ii) availability of money, and
(iii) cost of money or rate of interest, in order to attain a set of objectives
oriented towards the growth and stability of the economy.
22. What is SEZ?
SEZ means Special Economic Zone is the one of the part of governments policies
in India. A special Economic zone is a geographical region that economic laws
which are more liberal than the usual economic laws in the country. The basic
motto behind this is to increase foreign investment, development of infrastructure,
job opportunities and increase the income level of the people.
23. What is SIDBI?
The Small Industries Development Bank of India is a state-run bank aimed to aid
the growth and development of micro, small and medium scale industries in India.
Set up in 1990 through an act of parliament, it was incorporated initially as a
wholly owned subsidiary of Industrial Development Bank of India.
24. What is TREASURY BILLS (TB)?
Treasury bills (T-Bills) are the short term liabilities of the central government .theoretically government of India
issued three types of T-bills through auctions, namely 91 days, 182days,and 364 days. There are no treasury
bills issued by state government. Minimum amount of T Bills is Rs. 2500and in multiple of RS. 2500.T-bills
are issued at a discount and are redeemed at par from 1st April 1997 treasury bills have been replaced by
WAYS AND MEANS ADVANCES .
25. What is COMMERCIAL PAPER (CP)?
commercial paper was introduced by RBI in 1991. It is a short term money market instrument issued in the
form of promissory note .Corporate; primary dealers and the all India financial institution are eligible to issue
CP. The maturity period of each commercial paper is 7days to 1year from the date of issue .CP can be issued
denominations of Rs. 5lakh or multiples thereof. Only a schedule bank can act as an issuing and paying agent
(IPA) for issuance of CP.
26. What is CRM?
Customer Relationship Management (CRM) refers to the ability to understand,
anticipate and manage the needs of the customer, interaction and relationship

resulting in increased profitability through revenue and margin growth and


operational efficiencies.
27. What is Right to information Act?
The Right to Information act is a law enacted by the Parliament of India giving
citizens of India access to records of the Central Government and State
overnments.The Act applies to all States and Union Territories of India, except the
State of Jammu and Kashmir - which is covered under a State-level law. This law
was passed by Parliament on 15 June 2005 and came fully into force on 13
October 2005.
28. What is Recession?
A true economic recession can only be confirmed if GDP (Gross Domestic
Product)growth is negative for a period of two or more consecutive quarters.
29. What is dematerialisation ?
Dematerialisation is a process by which the paper certificates of an investor are
taken back by the company/registrar and actually destroyed and an equivalent
number of securities are credited in electronic holdings of that investor.
30. What is Defivative ?
A derivative is a financial contract that derives its value from another financial
product/commodity (say spot rate) called underlying (that may be a stock, stock
index, a foreign currency, a commodity). Forward contract in foreign exchange
transaction, is a simple form of a derivative.
31. What is LAF ?
Liquidity Adjustment Facility (LAF) was introduced by RBI during June, 2000 in
phases, to ensure smooth transition and keeping pace with technological
upgradation.
32. What is a Repo Rate?
Repo rate is the rate at which our banks borrow rupees from RBI. Whenever the
banks have any shortage of funds they can borrow it from RBI. A reduction in the
repo rate will help banks to get money at a cheaper rate. When the repo rate
increases, borrowing from RBI becomes more expensive
33. What is Reverse Repo Rate?
This is exact opposite of Repo rate. Reverse Repo rate is the rate at which Reserve
Bank of India (RBI) borrows money from banks. RBI uses this tool when it feels
there is too much money floating in the banking system. Banks are always happy
to lend money to RBI since their money is in safe hands with a good interest. An
increase in Reverse repo rate can cause the banks to transfer more funds to RBI
due to this attractive interest rates.
34. What is CRR Rate?
Cash reserve Ratio (CRR) is the amount of funds that the banks have to keep with
RBI. If RBI decides to increase the percent of this, the available amount with the
banks comes down. RBI is using this method (increase of CRR rate), to drain out
the excessive money from the banks.

35. What is Bank Rate?


Bank rate, also referred to as the discount rate, is the rate of interest which a
central bank charges on the loans and advances that it extends to commercial
banks and other financial intermediaries. Changes in the bank rate are often used
by central banks to control the money supply.
36. What is PLR?
The Prime Interest Rate is the interest rate charged by banks to their most
creditworthy customers (usually the most prominent and stable business
customers). The rate is almost always the same amongst major banks. Adjustments
to the prime rate are made by banks at the same time; although, the prime rate
does not adjust on any regular basis. The Prime Rate is usually adjusted at the
same time and in correlation to the adjustments of the Fed Funds Rate. The rates
reported below are based upon the prime rates on the first day of each respective
month. Some banks use the name "Reference Rate" or "Base Lending Rate" to
refer to their Prime Lending Rate.
37. what is Bitcoin?
Bitcoin is a consensus network that enables a new payment system and a completely digital money. It is the
first decentralized peer-to-peer payment network that is powered by its users with no central authority or
middlemen. From a user perspective, Bitcoin is pretty much like cash for the Internet. Bitcoin can also be seen
as the most prominent triple entry bookkeeping system in existence.
38. What is SLR Rate?
SLR (Statutory Liquidity Ratio) is the amount a commercial bank needs to maintain in the form of cash, or
gold or govt. approved securities (Bonds) before providing credit to its customers. SLR rate is determined and
maintained by the RBI (Reserve Bank of India) in order to control the expansion of bank credit. SLR is
determined as the percentage of total demand and percentage of time liabilities. Time Liabilities are the
liabilities a commercial bank liable to pay to the customers on their anytime demand. SLR is used to control
inflation and propel growth.
Through SLR rate tuning the money supply in the system can be controlled efficiently.
39. What is Deposit Rate?
Interest Rates paid by a depository institution on the cash on deposit.
40. What is Fiscal Policy?
Fiscal policy is the use of government spending and revenue collection to
influence the economy. These policies affect tax rates, interest rates and
government spending, in an effort to control the economy. Fiscal policy is an
additional method to determine public revenue and public expenditure.
41. What is the Banking Ombudsman Scheme?
The Banking Ombudsman Scheme enables an expeditious and inexpensive forum to bank customers for
resolution of complaints relating to certain services rendered by banks. The Banking Ombudsman Scheme is
introduced under Section 35 A of the Banking Regulation Act, 1949 by RBI with effect from 1995.
42. Which are the banks covered under the Banking Ombudsman Scheme, 2006?
All Scheduled Commercial Banks, Regional Rural Banks and Scheduled Primary Co-operative Banks are
covered under the Scheme.

43. What is Inflation?


Inflation is as an increase in the price of bunch of Goods and services that projects
the Indian economy. An increase in inflation figures occurs when there is an
increase in the average level of prices in Goods and services. Inflation happens
when there are fewer Goods and more buyers; this will result in increase in the
price of Goods, since there is more demand and less supply of the goods.

44. What is Deflation?


Deflation is the continuous decrease in prices of goods and services. Deflation
occurs when the inflation rate becomes negative (below zero) and stays there for a
longer period.
45. What is FII?
FII (Foreign Institutional Investor) used to denote an investor, mostly in the form
of an institution. An institution established outside India, which proposes to invest
in Indian market, in other words buying Indian stocks. FII's generally buy in large
volumes which has an impact on the stock markets. Institutional Investors includes
pension funds, mutual funds, Insurance Companies, Banks, etc.
46. What is FDI?
FDI (Foreign Direct Investment) occurs with the purchase of the physical assets
or a significant amount of ownership (stock) of a company in another country in
order to gain a measure of management control (Or) A foreign company having a
stake in a Indian Company.
47. What is IPO?
IPO is Initial Public Offering. This is the first offering of shares to the general
public from a company wishes to list on the stock exchanges.
48. What is GDP?
The Gross Domestic Product or GDP is a measure of all of the services and goods
produced in a country over a specific period; classically a year.
49. What is GNP?
Gross National Product is measured as GDP plus income of residents from
investments made abroad minus income earned by foreigners in domestic market.
50. What is Revenue deficit?
It defines that, where the net amount received (by taxes & other forms) fails to
meet the predicted net amount to be received by the government.
51. What is Disinvestment?
The Selling of the government stake in public sector undertakings.
52. What is Fiscal Deficit?
It is the difference between the governments total receipts (excluding borrowings)
and total expenditure.

53. What is National Income?


National Income is the money value of all goods and services produced in a
Country during the year.
54. What is bank and its features and types?
A bank is a financial organization where people deposit their money to keep it
safe.Banks play an important role in the financial system and the economy. As a
key component of the financial system, banks allocate funds from savers to
borrowers in an efficient manner.
55. What are Mutual funds?
Mutual funds are investment companies that pool money from investors at large
and offer to sell and buy back its shares on a continuous basis and use the capital
thus raised to invest in securities of different companies. The mutual fund will
have a fund manager that trades the pooled money on a regular basis. The net
proceeds or losses are then typically distributed to the investors annually. A
company that invests its clients' pooled fund into securities that match its declared
financial objectives. Asset management companies provide investors with more
diversification and investing options than they would have by themselves. Mutual
funds, hedge funds and pension plans are all run by asset management companies.
These companies earn income by charging service fees to their clients.
56. What is Cheque?
Cheque is a negotiable instrument instructing a Bank to pay a specific amount
from a specified account held in the maker/depositor's name with that Bank.A bill
of exchange drawn on a specified banker and payable on demand.Written order
directing a bank to pay money.
57. What is demand Draft?
A demand draft is an instrument used for effecting transfer of money. It is a
Negotiable Instrument. Cheque and Demand-Draft both are used for Transfer of
money. You can 100% trust a DD. It is a banker's check. A check may be
dishonored for lack of funds a DD can not. Cheque is written by an individual and
Demand draft is issued by a bank. People believe banks more than individuals.
58. What is NABARD?
NABARD was established by an act of Parliament on 12 July 1982 to implement
the National Bank for Agriculture and Rural Development Act 1981. It replaced
the Agricultural Credit Department (ACD) and Rural Planning and Credit Cell
(RPCC) of Reserve Bank of India, and Agricultural Refinance and Development
Corporation (ARDC). It is one of the premiere agency to provide credit in rural
areas. NABARD is set up as an apex Development Bank with a mandate for
facilitating credit flow for promotion and development of agriculture, small-scale
industries, cottage and village industries, handicrafts and other rural crafts.
59. What is SENSEX and NIFTY?
SENSEX is the short term for the words "Sensitive Index" and is associated with
the Bombay (Mumbai) Stock Exchange (BSE). The SENSEX was first formed on
1-1-1986 and used the market capitalization of the 30 most traded stocks of BSE.

Where as NSE has 50 most traded stocks of NSE.SENSEX IS THE INDEX OF


BSE. AND NIFTY IS THE INDEX OF NSE.BOTH WILL SHOW DAILY
TRADING MARKS. Sensex and Nifty both are an "index. An index is basically
an indicator it indicates whether most of the stocks have gone up or most of the
stocks have gone down.
60. What is SEBI?
SEBI is the regulator for the Securities Market in India. Originally set up by the
Government of India in 1988, it acquired statutory form in 1992 with SEBI Act
1992 being passed by the Indian Parliament. Chaired by C B Bhave.

Job description
The bank clerk is the employee of a bank who is in charge of dealing with the clients' money. He receives and pays them, as he
is making thousands of transactions every day. He is that smiling face that you can see standing behind a desk, which you are
paying your bills, your debts and the one who is giving you any type of information regarding the bank's services.
Each bank clerk is responsible of one area of the bank, making sure that the activity runs smoothly inside it. Thus, new account
clerks are responsible for opening new accounts for clients who need them, both companies and individuals. The interest clerks
are busy with monitoring interests, which correspond to different savings accounts or to the different loan offers and clarify any
doubt or question that the client may be having regarding these interests, which usually are a neuralgic point.
Exchange clerks have to operate with currency, and they usually help clients turn one currency into another, having a
predetermined exchange rate as a landmark. Bookkeeping clerks take care of the records, which contain important data about
the bank's clients, and about the operations, they have made with their accounts. Then, there are clerks who take care of the
machinery, which is vital to some bank operations. We see the diversity of clerks that we can find in a bank, and how every one
of them has their specific working area.
Handle customers and their financial transactions through bank clerical functions.
Serve as primary point of contact to bank customers.
Answer and respond to bank customers' inquiries on financial transactions.
Process and accept deposits and loan payments from bank customers.
Make payments to bank customers after checking and validating customers' signatures on checks.
Check the availability of funds before making payments to customers.
Prepare and record all deposits and payments into the bank's computer systems.
Educate customers on bank products and services.
Assist administrative department in their tasks.
Perform physical verification of cash at the end of the day and reconcile with banking records.

1. Why do you want to join banking sector?

Banking is one of the fastest growing sectors in India with more stable and high
growth and more over providing wide range of career opportunities for graduates.
So I want to take an opportunity to join in a bank.
2. What is the difference between Cheque and Demand Draft?
Cheque: Cheuqe is a negotiable instrument instructing a bank to pay a specific amount from a specific
account held in the maker/depositor name with that Bank.
Demand Draft: A demand draft is an instrument used for effecting transfer of money. It is a negotiable
instrument.
3. What is a Non-Banking Financial Company (NBFC)?
A Non-Banking Financial Company (NBFC) is a company registered under the Companies Act, 1956 engaged
in the business of loans and advances, acquisition of shares/stocks/bonds/debentures/securities issued by
Government or local authority or other marketable securities of a like nature, leasing, hire-purchase, insurance
business, chit business but does not include any institution whose principal business is that of agriculture
activity, industrial activity, purchase or sale of any goods (other than securities) or providing any services and
sale/purchase/construction of immovable property. A non-banking institution which is a company and has
principal business of receiving deposits under any scheme or arrangement in one lump sum or in installments
by way of contributions or in any other manner, is also a non-banking financial company (Residuary nonbanking company).
4. NBFCs are doing functions similar to banks. What is difference between banks & NBFCs ?
NBFCs lend and make investments and hence their activities are akin to that of banks; however there are a
few differences as given below:

NBFC cannot accept demand deposits;

NBFCs do not form part of the payment and settlement system and cannot issue cheques drawn on
itself;

deposit insurance facility of Deposit Insurance and Credit Guarantee Corporation is not available to
depositors of NBFCs, unlike in case of banks.

5 . What is Private Banking?


Banking services offered to high net-worth individuals. Private banking institution
assists the high net-worth individual in investing his/her money in exchange for
commissions and fees. The term "private" refers to the customer service being
rendered on a more personal basis.
6. What is BSBDA?
Under the guidelines issued on August 10, 2012 by RBI: Any individual, including poor or those from weaker
section of the society, can open zero balance account in any bank.BSBDA guidelines are applicable to "all
scheduled commercial banks in India, including foreign banks having branches in India".
All the accounts opened earlier as 'no-frills' account should be renamed as BSBDA. Banks are required to
convert the existing 'no-frills' accounts into 'Basic Savings Bank Deposit Accounts'.
The 'Basic Savings Bank Deposit Account' should be considered as a normal banking service available to all
customers, through branches .

The aim of introducing 'Basic Savings Bank Deposit Account' is very much part of the efforts of RBI for
furthering Financial Inclusion objectives.
7. What is BPS (Basis Points)?
BPS (Basis point) : - BPS is an acronym for basic points is used to indicate changes in rate of interest and
other financial instrument.
1 BASIC POINT IS EQUAL TO 0.01%
So when we say that repo rate has been increased by 25 bps, it means that the rate has been increased by
0.25%
8. What is KYC?
The Reserve Bank of India (RBI) has advised banks to follow KYC guidelines, wherein certain personal
information of the account-opening prospect or the customer is obtained. The objective of doing so is to
enable the Bank to have positive identification of its customers. This is also in the interest of customers to
safeguard their hard earned money.
The KYC guidelines of RBI mandate banks to collect three proofs from their customers. They are

Photograph

Proof of identity

Proof of address

9. What is Sub-prime crisis?


The current Subprime crisis is due to sub-prime lending. These are the loans given
to the people having low credit rating.
10. What is Base Rate?
It is the minimum rate of interest that a bank is allowed to charge from its customers. Unless mandated
by the government, RBI rule stipulates that no bank can offer loans at a rate lower than BR to any of its
customers.
It is effective from, July 1, 2010. However, all existing loans, including home loans and car loans, will
continue to be at the current rate. Only the new loans taken on or after July 1 and old loans being renewed
after this date will be linked to BR.
11. What is SWIFT?
SWIFT :- Society for worldwide Interbank financial tele- communication.
India was 74th Nation to join SWIFT Network.

SWIFT Code is a standard format of bank Identifier code. This code is used particularly in
International transfer of money between banks.

A majority of FOREX related message are sent to correspondent banks abroad through SWIFT.

SWIFT Code consist 8 or 11 character when code is 8 digit, It is referred to primary office 4 bank
code

2 country code
2 location code
3 branch code (optional).
12. What is Swabhimaan Yojana?
Swabhimaan is a financial inclusion plan of bank to take banking to the door steps of the remote village where
banking facility are not available.
13. What is NOSTRO and VOSTRO account?
NOSTRO Account: A NOSTRO account is maintained by an Indian bank in the foreign countries.
VOSTRO Account: a vostro a/c is maintained by a foreign bank in India with their corresponding bank.
14. What is a DeMat Account?
DeMat is nothing but a dematerialized account. If one has to save money or make cheque payments, then
he/she needs to open a bank account. Similarly, one needs to open a DeMat account if he/she wants to buy
or sell stocks. Thus, DeMat account is similar to a bank account wherein the actual money is being replaced
by shares. In order to open a DeMat account, one needs to approach the Depository Participants [DPs].
In India, a DeMat account is a type of banking account that dematerializes paper-based physical stock shares.
The DeMat account is used to avoid holding of physical shares: the shares are bought as well as sold through
a stock broker. In this case, the advantage is that one does not need any physical evidence for possessing
these shares. All the things are taken care of by the DPs.
This account is very popular in India. Physically only 500 shares can be traded as per the provision given by
SEBI. From April 2006, it has become mandatory for any person holding a DeMat account to possess a
Permanent Account Number (PAN).

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