n360 Process Recording
n360 Process Recording
n360 Process Recording
NURS-360
Professor Chat
Patient-Centered Communication
(Process Recording)
PR
Date: September 13, 2014
Client age: 36 y/o
Client gender: male
Date of interaction: September 06, 2014
Diagnoses: Meth intoxication, major depressive disorder, suicidal ideations
Length of Stay (LOS) on the day of the interaction: 1 day
Dialogue
Good morning.
My name is Lisa
and I am a KCC
nursing student.
I will be here till
about 3 PM
today. How are
you feeling
today?
Eh, not great, but
Im all right.
Pt & Self
Non-Verbal
Communication
Behaviors
Placing my
breakfast plate
on the table and
pulling my
chair out to sit
down beside the
patient
Lifts head up,
acknowledges
my presence
Communication
Technique
Introductory
statement,
general lead;
open
Student
Feelings
Nervous
Student
Thoughts
This is my
first time
working with a
patient with a
mental illness,
I hope it goes
well.
Hmm, he
looks pretty
bummed this
morning. Im
going to try to
find out more.
T/N
Analysis Student Nurse
Psychodynamics
Self-Reflection
Trying to make
eye contact w/
the patient
Looking down,
poking his
breakfast with a
fork
Took a bite of
food and made
eye-contact w/
my patient
No one cares?
Reflection of
feeling, general
lead; open
Restatement;
open
Curious
I hope hes in
the mood to
engage in a
conversation
with me today
Pt smells
malodorous, I
wonder whens
the last time he
took a shower
T
Pts diagnosed
with MDD may
have significant
changes in
normal
functioning, one
of them being
maintaining
self-care
Hmm, there
are currently
no visitors
visiting the
other patients.
Additionally,
he was only
admitted
yesterday, I
wonder if hes
making stuff
up.
Nod and
traced my
patients fork
towards the
direction hes
pointing at
(accepting)
Pokes the food
around on his
plate.
Continues to
look down.
Does not try to
make eye
contact.
Expression of
empathy;
closed
Paraphrasing,
Adjusted my
focusing
seat so that I
question; open
faced my
patient better,
leaned in
towards my
patient and
tried to make
eye contact
Overwhelmed
Whoa, that
was a lot of
information. I
hope I can
remember
everything he
said for my
process
recording
Everything. Its
making me
depressed. I was
really depressed last
night, but Im ok
now.
Patient looks
up and makes
eye contact;
continues to
eat his
breakfast
You were
depressed last
night?
I wonder if he
had any
thoughts of
suicide. I need
to ask him that
sometime
during our 1to-1 MSE
Restatement;
open
Pts diagnosed
with MDD are
indecisive and
may have
difficulties with
decision making
T
(2) To improve the
flow of the interview, I
think that asking about
his depression last
night is irrelevant and
should have focused on
his current feelings and
responded with How
are you feeling today?
Patient
continues to
look down
while eating
his breakfast
Did you have any
Adjusted
thoughts of suicide? myself in my
seat, sitting in
upright
posture,
hands folded
in my lap
Yeah, I sure did!
Focusing
question;
closed
Concerned
Startled
I hope he
doesnt have
any suicide
ideations right
now.
General lead;
open
Worried
Patient looks
up for a
second and
glances at the
direction of
the nurses
station;
continues to
poke at his
breakfast
Nodding
General lead;
open
General lead;
open
Anxious
Relieved
General lead;
open
T
Ok, thats
good.
T
Patient started to
flick his eggs with
a fork, all around
on his plate
Maintained eye
contact
Surprised
Restatement,
general lead;
open
I want to focus
on his first
concern about
being depressed
due to the lack
of visitors,
whats the best
approach to
bring that
situation back
up? He seems to
have a lot on his
mind
Yeah. To think.
Like those guys
that stole my stuff
cause I didnt
have the money.
They might be out
to get me.
Those guys?
He raised his
voice all of a
sudden.
Restatement;
open
Patient looked up
for a second and
made eye contact.
Patient began to
shake his head.
Focusing
statement; closed
Patient is still
shaking his head
Patient clenches
his fork in a fist
Anxious
Uh oh, does he
have homicidal
ideations? I
need to notify
my primary
RN.