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    The document reports on defect rates for various Andromax phone models in the week of 21-27 October 2014. It provides data on the total activations and top 5 problems for each model, with the defect rate shown as a percentage of the total activations. The top issues were charger connectors, display problems, battery connectors and network/connectivity problems, with defect rates ranging from under 1% to over 3% depending on the specific phone model.

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    90 views12 pages
    The document reports on defect rates for various Andromax phone models in the week of 21-27 October 2014. It provides data on the total activations and top 5 problems for each model, with the defect rate shown as a percentage of the total activations. The top issues were charger connectors, display problems, battery connectors and network/connectivity problems, with defect rates ranging from under 1% to over 3% depending on the specific phone model.

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    The document reports on defect rates for various Andromax phone models in the week of 21-27 October 2014. It provides data on the total activations and top 5 problems for each model, with the defect rate shown as a percentage of the total activations. The top issues were charger connectors, display problems, battery connectors and network/connectivity problems, with defect rates ranging from under 1% to over 3% depending on the specific phone model.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    90 views12 pages

    Temp

    Uploaded by

    anat17
    The document reports on defect rates for various Andromax phone models in the week of 21-27 October 2014. It provides data on the total activations and top 5 problems for each model, with the defect rate shown as a percentage of the total activations. The top issues were charger connectors, display problems, battery connectors and network/connectivity problems, with defect rates ranging from under 1% to over 3% depending on the specific phone model.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    of 12

    Product Type: Andromax C3

    Model Name: Haier AD6B1H


    Total Activation: 98.022 unit (as of 27 Oct. 14)
    Week43
    Top 5 Problem
    21-27 Oct. 14

    Activation
    as of 27 Oct. 14

    Total

    Charger Connector

    144

    Display Problem
    Battery Connector
    NO EVDO
    Can't switch on
    Others
    Total

    44
    17
    5
    10
    156
    376

    Product Type: Andromax V3s


    Model Name: JSR PD6D1J
    Total Activation: 4.200 unit (as of 27 Oct. 14)
    Week43
    Top 5 Problem
    21-27 Oct. 14
    4
    Camera Problem
    Network problem
    2
    Software corrupt problem
    2
    Display Problem
    1
    Charger Connector
    1
    Others
    4
    Total
    14

    474
    167
    79
    27
    34
    333
    1,114

    98,022
    98,022
    98,022
    98,022
    98,022
    98,022
    98,022

    6
    9
    3
    8
    2
    20
    48

    Activation
    as of 27 Oct. 14
    4,200
    4,200
    4,200
    4,200
    4,200
    4,200
    4,200

    Total

    Product Type: Andromax C2 (Andromax C2 New is not included)


    Model Name: Hisense AD688G
    Total Activation: 370.564 (C2) (as of 27 Oct. 14) (76.512 unit C2 New is not included)
    Week43
    Activation
    Top 5 Problem
    Total
    21-27 Oct. 14
    as of 27 Oct. 14
    160
    Charger Connector
    1,946
    370,564
    Display Problem
    1,551
    370,564
    75
    Battery Connector
    441
    370,564
    39
    450
    370,564
    Can't switch on
    24
    Audio Problem
    425
    370,564
    28
    Others
    2,624
    370,564
    177
    Total
    370,564
    503
    7,437
    Product Type: Andromax I3
    Model Name: Hisense AD689G
    Total Activation: 38.589 unit (as of 27 Oct. 14)
    Week43
    Top 5 Problem
    21-27 Oct. 14
    18
    Charger Connector

    Total
    210

    Activation
    as of 27 Oct. 14
    38,589

    Display Problem
    Battery Connector
    Can't switch on
    Network problem
    Others
    Total

    7
    3
    4
    3
    26
    61

    Product Type: Andromax I3S


    Model Name: Haier AD682H
    Total Activation: 54.147 unit (as of 27 Oct. 14)
    Week43
    Top 5 Problem
    21-27 Oct. 14
    Display Problem
    59
    Customer abuse
    12
    Power Problem
    18
    Charger connector
    15
    Network problem
    14
    Others
    67
    Total
    185

    234
    48
    42
    45
    478
    1,057

    38,589
    38,589
    38,589
    38,589
    38,589
    38,589

    1,628
    230
    332
    156
    136
    1,468
    3,950

    Activation
    as of 27 Oct. 14
    54,147
    54,147
    54,147
    54,147
    54,147
    54,147
    54,147

    Total

    Product Type: Andromax G2 (Andromax G2 New is not included)


    Model Name: Haier AD681H
    Total Activation: 217.225 (G2) (as of 27 Oct. 14) (269 unit G2 New is not included)
    Week43
    Activation
    Top 5 Problem
    Total
    21-27 Oct. 14
    as of 27 Oct. 14
    586
    Charger Connector
    5,692
    217,225
    Display Problem
    2,434
    217,225
    141
    Power Problem
    1,326
    217,225
    79
    1,188
    217,225
    Battery Connector
    108
    603
    217,225
    Network Problem
    25
    4,358
    217,225
    Others
    420
    217,225
    Total
    1,359
    15,601
    Product Type: M1
    Total Activation: 23.162 unit (as of 27 Oct. 14)
    Week43
    Top 5 Problem
    21-27 Oct. 14
    2
    Charger Connector
    Can't switch on
    3
    No EVDO
    1
    Display Problem
    1
    Wifi Function
    4
    Others
    16
    Total
    27

    Total

    Product Type: Andromax New G (Andromax G is not included)

    71
    26
    27
    10
    17
    256
    407

    Activation
    as of 27 Oct. 14
    23,162
    23,162
    23,162
    23,162
    23,162
    23,162
    23,162

    Model Name: Hisense AD687G


    Total Activation: 77.570 (New G) (as of 27 Oct. 14) (261.373 unit G is not included)
    Week43
    Activation
    Top 5 Problem
    Total
    21-27 Oct. 14
    as of 27 Oct. 14
    12
    Display Problem
    138
    77,570
    73
    77,570
    Power problem
    9
    39
    77,570
    Audio Problem
    7
    Connector problem

    Software Corrupt problem

    Others
    Total

    13
    50

    Product Type: Andromax-G2 Qwerty


    Model Name: Haier AD9A1H
    Total Activation: 7.557 unit (as of 27 Oct. 14)
    Week43
    Top 5 Problem
    21-27 Oct. 14
    15
    Charger connector
    Display Problem
    4
    Network Problem
    4
    Keypad Problem
    2
    Power Problem
    3
    Others
    31
    Total
    59

    29

    77,570

    24
    131
    434

    77,570
    77,570
    77,570

    152
    46
    33
    20
    20
    89
    360

    Activation
    as of 27 Oct. 14
    7,557
    7,557
    7,557
    7,557
    7,557
    7,557
    7,557

    Total

    Andromax C3
    Defect Rate
    (%)
    0.48%
    0.17%
    0.08%
    0.03%
    0.03%
    0.34%
    1.14%

    Defect Rate
    (%)
    0.14%
    0.21%
    0.07%
    0.19%
    0.05%
    0.48%
    1.14%
    Andromax C2

    Defect Rate
    (%)
    0.53%
    0.42%
    0.12%
    0.12%
    0.11%
    0.71%
    2.01%

    Defect Rate
    (%)
    0.54%

    0.61%
    0.12%
    0.11%
    0.12%
    1.24%
    2.74%
    Andromax I3s

    Defect Rate
    (%)
    3.01%
    0.42%
    0.61%
    0.29%
    0.25%
    2.71%
    7.29%

    Defect Rate
    (%)
    2.62%
    1.12%
    0.61%
    0.55%
    0.28%
    2.01%
    7.18%
    M1
    Defect Rate
    (%)
    0.31%
    0.11%
    0.12%
    0.04%
    0.07%
    1.11%
    1.76%

    Defect Rate
    (%)
    0.18%
    0.09%
    0.05%
    0.04%
    0.03%
    0.17%
    0.56%

    Andromax-G2 Qwerty
    Defect Rate
    (%)
    2.01%
    0.61%
    0.44%
    0.26%
    0.26%
    1.18%
    4.76%

    Andromax V3s

    Andromax I3

    Andromax G2

    Product Type: Andromax C3


    Model Name: Haier AD6B1H
    Defect Rate
    Top 5 Problem
    (%)
    Charger Connector

    0.48%

    Display Problem
    Battery Connector
    NO EVDO
    Can't switch on

    0.17%
    0.08%
    0.03%
    0.03%

    Product Type: Andromax V3s


    Model Name: JSR PD6D1J
    Defect Rate
    Top 5 Problem
    (%)
    0.14%
    Camera Problem
    Network problem
    0.21%
    Software corrupt problem 0.07%
    Display Problem
    0.19%
    Charger Connector
    0.05%

    Product Type: Andromax C2 + Andromax C2 New


    Model Name: Hisense AD688G
    Defect Rate
    Top 5 Problem
    (%)
    0.53%
    Charger Connector
    Display Problem
    0.42%
    Battery Connector
    0.12%
    Can't switch on
    0.12%
    Audio Problem
    0.11%

    Product Type: Andromax I3


    Model Name: Hisense AD689G
    Defect Rate
    Top 5 Problem
    (%)
    0.54%
    Charger Connector

    Display Problem
    Battery Connector
    Can't switch on
    Network problem

    0.61%
    0.12%
    0.11%
    0.12%

    Product Type: Andromax I3S


    Model Name: Haier AD682H
    Defect Rate
    Top 5 Problem
    (%)
    Display Problem
    3.01%
    Customer abuse
    0.42%
    Power Problem
    0.61%
    Charger connector
    0.29%
    Network problem
    0.25%

    Product Type: Andromax G2 + Andromax G2 New


    Model Name: Haier AD681H
    Defect Rate
    Top 5 Problem
    (%)
    2.62%
    Charger Connector
    Display Problem
    1.12%
    Power Problem
    0.61%
    Battery Connector
    0.55%
    Network Problem
    0.28%

    Product Type: M1
    Total Activation: 23.162 unit (as of 27 Oct. 14)
    Defect Rate
    Top 5 Problem
    (%)
    0.31%
    Charger Connector
    Can't switch on
    0.11%
    No EVDO
    0.12%
    Display Problem
    0.04%
    Wifi Function
    0.07%

    Product Type: Andromax New G + Andromax G


    Model Name: Hisense AD687G
    Defect Rate
    Top 5 Problem
    (%)
    0.18%
    Display Problem
    Power problem
    0.09%
    Audio Problem
    0.05%
    Connector problem

    0.04%

    Software Corrupt
    problem

    0.03%

    Product Type: Andromax-G2 Qwerty


    Model Name: Haier AD9A1H
    Defect Rate
    Top 5 Problem
    (%)
    2.01%
    Charger connector
    Display Problem
    0.61%
    Network Problem
    0.44%
    Keypad Problem
    0.26%
    Power Problem
    0.26%

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