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    Associação Empresarial de Águeda

    Uploaded by

    manuela_marques_18
    The document provides a script for answering the phone at a company called ASSOCIAÇÃO EMPRESARIAL DE ÁGUEDA. The script instructs the person answering the phone to say who they are, ask who is calling and for Mrs. Watson, take a message if she is unavailable, ask when the caller can be reached, take down their number and extension, spell their name and the company name, and check for any errors before ending the call.

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    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd

    Associação Empresarial de Águeda

    Uploaded by

    manuela_marques_18
    16 views1 page
    The document provides a script for answering the phone at a company called ASSOCIAÇÃO EMPRESARIAL DE ÁGUEDA. The script instructs the person answering the phone to say who they are, ask who is calling and for Mrs. Watson, take a message if she is unavailable, ask when the caller can be reached, take down their number and extension, spell their name and the company name, and check for any errors before ending the call.

    Original Title

    eXERCÍCIO

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    © Attribution Non-Commercial (BY-NC)

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    The document provides a script for answering the phone at a company called ASSOCIAÇÃO EMPRESARIAL DE ÁGUEDA. The script instructs the person answering the phone to say who they are, ask who is calling and for Mrs. Watson, take a message if she is unavailable, ask when the caller can be reached, take down their number and extension, spell their name and the company name, and check for any errors before ending the call.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    16 views1 page

    Associação Empresarial de Águeda

    Uploaded by

    manuela_marques_18
    The document provides a script for answering the phone at a company called ASSOCIAÇÃO EMPRESARIAL DE ÁGUEDA. The script instructs the person answering the phone to say who they are, ask who is calling and for Mrs. Watson, take a message if she is unavailable, ask when the caller can be reached, take down their number and extension, spell their name and the company name, and check for any errors before ending the call.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 1

    ASSOCIAO EMPRESARIAL DE GUEDA

    Answer the phone. Say who you are. Say who you are. Ask to speak to Mrs Watson. Say shes not available. Offer to take a message. Ask when shes available. Not till Monday. Offer to take a message. Say when youd like her to call you back. Ask for the callers number and e tension. !ive your number and e tension. Ask the caller to spell his"her name. Spell your name and company name. #heck that you have all the information down correctly. $isten carefully% correct mistakes% say goodbye. any

    T +351 234 639270/9 F +351 234 646590 NIPC 500832668 Rua da Indstria, 415, C !" , #I $N1 N rt%, &'( 199 ) 3754)909 *+u%da P rtu+a, -'.a%a(/ 0('t 111(a%a(/ 0('t

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