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    Resume Jan14

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    Resume Jan14

    Uploaded by

    api-245800752
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    resume jan14

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    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    22 views1 page

    Resume Jan14

    Uploaded by

    api-245800752

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Ry a n C .

    S h e a
    91 Centre Street Dover MA 02030 (781)467-9769 [email protected]

    Education
    ITHACA COLLEGE - ITHACA, NY Bachelor of Science

    May 2010

    Marketing Committee Assistant for National Student Speech, Language and Hearing Association Assistant Coordinator of Outdoor Adventure Learning Community

    Continuing Education
    MASSBAY COMMUNITY COLLEGE - WELLESLEY, MA Courses in Marketing & Web Design
    Deans List GPA: 4.0

    Dec 2013

    Employment History
    STARBUCKS COFFEE COMPANY - WELLESLEY, MA Shift Manager

    April 2012 Present

    Responsible for allocating resources in appropriate areas to drive operational efficiently and to meet established standards without exceeding budgets Regularly review employee performances, coach and guide them when necessary Deal with issues and conflicts among employees or customers professionally, keeping accurate records Create innovative solutions to unique problems using a variety of analytical skills to keep customer retention rates high Communicate regularly with other members of the management team to establish and maintain key operational issues Ensure that health and safety polices are being properly implemented, adhered and communicated to among all employees Attend meetings and training sessions to meet personal development

    GOOSE HUMMOCK SHOPS - ORLEANS, MA Customer Service Associate


    May 2007- November 2011

    Achieved high sales figures by quickly identifying opportunities while meeting and exceeding departmental goals Improved online and in-store sales by implementing innovative ideas and applying skills in marketing and customer service Ensured highest level of customer service in a fast paced environment to meet the needs of consumers in-person, over the phone, and via e-mail Maintained accurate customer information for e-newsletters using Constant Contact

    Skills
    Leadership, Management, Inventory Management, Interviewing, Coaching, Web Design using HTML5, CSS3, JS via Adobe Dreamweaver CS6, Microsoft Excel & Word, Graphic Design using Adobe Photoshop CS6, Desktop Publishing using Adobe Indesign CS6, social marketing using Facebook, Twitter, LinkedIn. Data Entry using Constant Contact. Comfortable using Apple iOS7 and Windows XP, 7 & 8. Landscape and Nature Photography using Canon DSLR cameras (6D and 10D). Basic skills in videography.

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