24359 Fir ave. Moreno Valley, CA 92553 (951)210-9776 gutip305@coyote.csusb.edu
Objective
To obtain a position within a company that will utilize my skills and fast paced learning abilities, as I continue to develop my education and knowledge. Employment/Internships Western Dental Orthodontics Patient Care Coordinator/ Second in Charge San Bernardino, CA. March 2012- Current
Supervised front office staff and managed daily business operations of a multi-specialty group dental practice. Communicated and collaborated clearly and effectively to enhance patient care. Acted as liaison between patient, physicians, and insurances. Ensured monthly production and sales goal. Responsible for applying fee schedules of insurances to the patient's treatment plan. Billed and collected insurance claims, posting payments accurately to the financial ledgers. Implemented program to ensure the ultimate patient experience and satisfaction. Trained new employees. San Bernardino, CA Oct. 2011- March 2012
Western Dental Services Receptionist
Presented as first point of contact for patients who are visiting the clinic for treatments, greeted patients and directed them in a positive manner.
Performed general office duties: correspondence, filing, copying, faxing, scheduling appointments. Registered a high volume of patients on a daily basis, assuring accuracy and confidentiality. Performed clerical, secretarial and receptionist duties. Additional Skills
Bilingual- Spanish- Speak and write fluently Microsoft Office Suite Typing speed: 65 wpm Applied time management Effective in communicating well with others Work excellent with others as well as with low supervision Quick learner / Self motivated/ Reliable Feb. 2011- Jun. 2011
Organizations And Affiliations Leadership Academy Certification, Cal. State San Bernardino
Student Health Advisory Committee, Cal. State San Bernardino
Jan. 2011- Jun. 2011
Alpha Delta Pi Sorority
March 2011- Present
Collaborated and organized fundraisers Volunteered at the Ronald McDonald House Charities, Loma Linda CA. Participated and organized leadership seminars. Education California State University, San Bernardino Sept. 2009 - Present
Major: Health care Management Awards: Dean List Fall and Winter 2012
