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    Total Quality Management

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    Abby Thompson
    Total Quality Management (TQM) is a management strategy that embeds quality in all organizational processes. TQM has been used widely in manufacturing, education, government, and services. Toyota implemented TQM and other quality programs in response to product problems and competition when exporting to the US in the 1960s. This led Toyota to receive the Deming Prize for quality improvement efforts. Toyota's TQM focuses on leadership, employee motivation, and maintaining quality through its production system and tools while ensuring quality meets customer specifications.

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    Total Quality Management

    Uploaded by

    Abby Thompson
    57 views18 pages
    Total Quality Management (TQM) is a management strategy that embeds quality in all organizational processes. TQM has been used widely in manufacturing, education, government, and services. Toyota implemented TQM and other quality programs in response to product problems and competition when exporting to the US in the 1960s. This led Toyota to receive the Deming Prize for quality improvement efforts. Toyota's TQM focuses on leadership, employee motivation, and maintaining quality through its production system and tools while ensuring quality meets customer specifications.

    Original Description:

    Toyata TQM practices

    Original Title

    TQM

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    © Attribution Non-Commercial (BY-NC)

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    Total Quality Management (TQM) is a management strategy that embeds quality in all organizational processes. TQM has been used widely in manufacturing, education, government, and services. Toyota implemented TQM and other quality programs in response to product problems and competition when exporting to the US in the 1960s. This led Toyota to receive the Deming Prize for quality improvement efforts. Toyota's TQM focuses on leadership, employee motivation, and maintaining quality through its production system and tools while ensuring quality meets customer specifications.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    57 views18 pages

    Total Quality Management

    Uploaded by

    Abby Thompson
    Total Quality Management (TQM) is a management strategy that embeds quality in all organizational processes. TQM has been used widely in manufacturing, education, government, and services. Toyota implemented TQM and other quality programs in response to product problems and competition when exporting to the US in the 1960s. This led Toyota to receive the Deming Prize for quality improvement efforts. Toyota's TQM focuses on leadership, employee motivation, and maintaining quality through its production system and tools while ensuring quality meets customer specifications.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 18

    Total Quality Management

    Total Quality Management


    Total Quality Management
    Total Quality Management is a management strategy aimed at embedding awareness of quality in all organisational processes. TQM has been widely used in manufacturing, education, government and service industry.

    Total Quality Management


    Aspects of Total Quality Management
    Customer- Driven Quality. TQM leadership from Top Management. Continuos Improvement. Fast response. Actions based on Facts. Employee participation

    Total Quality Management


    History of Toyota
    Kiichiro Toyoda, founder of Toyota
    Motor Co.,Ltd., is an innovator who started research on small gasoline powered engine in 1930. In 1955, Toyota produced its first fully fledged national passenger car, the Crown and a small four -wheel truck, the Toyoace.

    Total Quality Management


    When Toyota decided to the export to the United States, it faced several challenges which forced Toyota to withdraw from the export business temporarily. To respond to these product problems and competition , Toyota implemented two programs , Total Quality Control and wide adoption of Kanban. In 1965 the company received the Deming prize for widespread efforts in quality improvement.

    Total Quality Management


    Toyota's Total Quality Management Leadership. Employee Motivation.

    Total Quality Management


    How Toyota Maintains Quality
    Foundation of the Quality. How Quality is Important for Toyota.

    Total Quality Management


    Tools used for Quality Improvement Lean system production. Combination of Quality into the process via one-by-one production. Standardization.

    Total Quality Management


    Toyotas Customer Relations
    Toyotas notion of quality is based on
    quality according to the specifications of customers .

    Total Quality Management


    How Managers Measure the Performance of the Company
    Managers measure performance of the company through financial indicators such as profits, revenues and number of automobiles sold. They also measure the performance through the actual contribution of employees to the success and development of TPS.

    Total Quality Management

    Total Quality Management

    Total Quality Management

    Total Quality Management

    Total Quality Management

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    Conclusion
    Toyotas TQM is represented by its TPS. Its management principle and production system that embraces people and productivity measures. Toyota is widely open to suggestions from internal and external customers , which makes it highly competitive across diverse markets.

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