Iso Details
Iso Details
Iso Details
ISO 9000
ISO 9000
What do you need to know about ISO 9000?
AGENDA ELEMENTS
What are the ISO 9000 Series Standards? What are the elements of the Standards? Why is ISO 9000 so important?
ISO 9000
Define the required elements of an effective quality management system Can be applied to any company Adopted by the United States as the ANSI/ASQC Q90 series.
ISO 9000
International Organization for Standardization - Geneva ISO tech committee - TC 176 started in 1979 Standards created in 1987
To eliminate country to country differences To eliminate terminology confusion To increase quality awareness
ISO 9000
1906 - International Electro-technical Commission 1926 - International Federation of the National Standardizing Associations (ISA) 1946 London - delegates from 25 countries decided to create a new international organization "the object of which would be to facilitate the international coordination and unification of industrial standards 1947 - ISO began to officially function 1951 - The first ISO standard was published
ISO 9000
ISO Organization
General Assembly
Policy Development Committees Council Technical Management Board Technical Advisory Groups Technical Committees Technical Committees Technical Committees Technical Committees
ISO 9000
ISO film speed code Standard format for telephone and banking cards ISO 9000 which provides a framework for quality management and quality assurance ISO 14000 series provides a similar framework for environmental management Internationally standardized freight containers Standardized paper sizes. Automobile control symbols ISO international codes for country names, currencies and languages
ISO 9000
ISO 9000:2000 Quality Management Systems: fundamentals and vocabulary ISO 9001:2000 Quality Management Systems Requirements (required for certification) Management responsibility Resource management Product/service realization
Measurement, analysis, improvement
ISO 9000
ISO 8402 - QA and Quality management vocabulary ISO 9000-2 - Generic guidelines for applying ISO 9001, ISO 9002, and ISO 9003 ISO 9000-3 - Guidelines for applying ISO 9001 to the development, supply, and maintenance of software ISO 9000-4 Application for dependability management ISO 9004-2 Guidelines for services ISO 9004-3 Guidelines for processed material ISO 9004-4 Guidelines for quality improvement ISO 9004-5 Guidelines for quality plans ISO 9004-6 Guidelines for configuration management
ISO 9000
Management responsibility Resource management Quality System Contract Review Design Control Document Control Purchasing Purchaser-Supplied Product Product Identification and Traceability Process Control
Inspection and Testing Inspection, Measuring and Test Equipment Inspection and Test Status Control of Nonconforming product Corrective Action Quality Records Internal Quality Audit Training Servicing Statistical Techniques
ISO 9000
Management must have a written policy statement of their commitment to quality. This policy must be communicated to and understood by all employees. Management must clearly define qualityrelated organizational responsibilities and interrelationships. A management representative must be assigned to oversee the implementation and continuous improvement of the quality system. Senior management must continually review the system.
ISO 9000
The company must identify all processes that directly affect the quality of the product or service and ensure that these processes are carried out under controlled conditions, including:
Formal approval of process design and equipment. Documented work instructions. Development of quality plans describing how the process is to be monitored. A suitable working environment. Documented quality criteria.
ISO 9000
Globalization impact
ISO 9000
To comply with customers who require ISO 9000 To sell in the European Union market To compete in domestic markets To improve the quality system To minimize repetitive auditing by similar and different customers To improve subcontractors performance
ISO 9000
Supplier Companies
ISO 9000
10. Registration!
ISO 9000