This program is painful to watch. 90% of the customers are African-American's that seem to wish to to run scams on the owners. The other painful aspect is Ashley! This woman has to be seen to be believed! She is an Out-of-Control, control freak and doesn't know what she is doing in the first place. If the old man is going to depend on her to run the business, he might as well burn the place down right now. Other than this woman going off on the customers and her co-workers, the other employees seem to have the patients of Saints.The program has shown me that the art of negotiation is a many faceted one, especially when being the pawn-broker that automatically has the upper hand in this process.
