I think this game is pretty cool. The detail on the cars is great and the storyline is fantastic. Unfortunately, the story mode is very short, I beat it in less than eight hours. The fact of a character customizer sounds great, but this customizer is not as cool. I thought it would be like NBA2K. Heck, 2K20's can have you scan your face to make your avatar.
I wish the gameplay didn't focus on being at Nighttime so much. The cops literally are so hard to lose no matter what difficultly or what equipment you put your car with. Especially when trying to get to the high heat races, when you have your heat level on 5, there literally is no where you can hide. Even with the ELITE radar disruptor. Also, the nitrous is not as good as the previous games. I've equipped my car with three cans, but when you tap the X button, it uses up one can fully and you have to wait for it to reload. Unlike the previous games where you can hold the button and use your nitrous.
I can praise it for having better car customization that Payback, but still, the 2015's customizer will always reign supreme, it was a lot simpler. Is it worth a buy? Yes! Is the best one on PS4? Not quite.