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430 pages, Mass Market Paperback
First published January 1, 1970
There appears to be no reason, in principle, why we cannot go forward from these present primitive and trivial robots to build humanoid machines capable of extremely varied behavior, capable even of “human” error and seemingly random choice—in short, to make them behaviorally indistinguishable from humans except by means of highly sophisticated or elaborate tests.
One important class of experiential products will be based on simulated environments that offer the customer a taste of adventure, danger, sexual titillation or other pleasure without risk to his real life or reputation. Thus computer experts, roboteers, designers, historians, and museum specialists will join to create experiential enclaves that reproduce, as skillfully as sophisticated technology will permit, the splendor of ancient Rome, the pomp of Queen Elizabeth’s court, the “sexoticism” of an eighteenth-century Japanese geisha house, and the like.
Joseph Naughton, a mathematician and computer specialist at the University of Pittsburgh, suggested a system that would store a consumer’s profile—data about his occupation and Interests—in a central computer. Machines would then scan newspapers, magazines, video tapes, films and other material, match them against the individual’s interest profile, and instantaneously notify him when something appears that concerns him. The system could be hitched to facsimile machines and TV transmitters that would actually display or print out the material in his own living room.
We are hurtling toward the time when we will be able to breed both super- and sub-races. As Theodore J. Gordon put it in The Future, “Given the ability to tailor the race, I wonder if we would “create all men equal,’ or would we choose to manufacture apartheid? Might the races of the future be: a superior group, the DNA controllers; the humble servants; special athletes for the ‘games’; research scientists with 200 IQ and diminutive bodies…” We shall have the power to produce races of morons or of mathematical savants.
Future experience designers will, for example, create gambling casinos in which the customer plays not for money, but for experiential payoffs—a date with a lovely and willing lady if he wins, perhaps a day in solitary confinement if he loses. As the stakes rise, more imaginative payoffs and punishments will be designed. High rollers may play to win a free heart or lung transplant at some later date, should it prove to be necessary. Losers may have to forego a kidney.
Students in Berlin and New York, in Turin and Tokyo, capture their deans and chancellors, bring great clanking education factories to a grinding halt, and even threaten to topple governments. Police stand aside in the ghettos of New York, Washington and Chicago as ancient property laws are openly violated. Sexual standards are overthrown. Great cities are paralyzed by strikes, power failures, riots.
One of Columbus’ sailors would have been a valuable able seaman aboard Farragut’s ships. Even a sailor from the ship that took Saint Paul to Malta would have been quite reasonably at home as a forecastle hand on one of Joseph Conrad’s barks. A Roman cattleman from the Dacian frontier would have made quite a competent vaquero to drive longhorn steers from the plains of Texas to the terminus of the railroad, although he would have been struck with astonishment with what he found when he got there.
…if the last 50,000 years of man’s existence were divided into lifetimes of approximately 62 years each, there have been about 800 such lifetimes. Of these 800, fully 650 were spent in caves. Only during the last 70 lifetimes has it been possible to communicate effectively from one lifetime to another—as writing made it possible to do. Only during the last six lifetimes did masses of men ever see a printed word. Only during the last four has it been possible to measure time with any precision. Only in the last two has anyone anywhere used an electric motor. And the overwhelming majority of all the material goods we use in daily life today have been developed within the present, the 800th, lifetime.
In a society in which instant food, instant education, and even instant cities are everyday phenomena, no product is more swiftly fabricated or more ruthlessly destroyed than the instant celebrity. Nations advancing towards super-industrialism sharply step up their output of these “psycho-economic” products. Instant celebrities burst upon the consciousness of millions like an image bomb—which is exactly what they are.
…bureaucracies are well suited to tasks that require masses of moderately educated men to perform routine operations, and, no doubt, some such operations will continue to be performed by men in the future. Yet it is precisely such tasks that the computer and automated equipment do far better than men. It is clear that in super-industrial society many such tasks will be performed by great self-regulating systems of machines, doing away with the need for bureaucratic organization. Far from fastening the grip of bureaucracy on civilization more tightly than before, automation leads to its overthrow.
It is the thesis of this book that there are discoverable limits to the amount of change that the human organism can absorb, and that by endlessly accelerating change without first determining these limits, we may submit masses of men to demands they simply cannot tolerate. We run the high risk of throwing them into that peculiar state that I have called future shock.

Different people react to future shock in different ways. Its symptoms also vary according to the stage and intensity of the disease. These symptoms range all the way from anxiety, hostility to helpful authority, and seemingly senseless violence, to physical illness, depression and apathy. Its victims often manifest erratic swings in interest and life-style, followed by an effort to “crawl into their shells“ through social, intellectual and emotional withdrawal. They feel constantly “bugged“ or harassed, and want desperately to reduce the number of decisions they must make.
…we must also design creative new political institutions… for promoting or discouraging (perhaps even banning) certain proposed technologies. We may wish to debate its form; its need is beyond dispute.
the weakness of all Utopias is this, that they take the greatest difficulty of man and assume it to be overcome, and then give an elaborate account of the overcoming of the smaller ones.
We no longer "feel" life as men did in the past. And this is the ultimate difference, the distinction that separates the truly contemporary man from all other.
We have cut ourselves off from the old ways of thinking, of feeling, of adapting