Rotman Management

FEW WOULD ARGUE THAT 2020 was one of the most challenging years in history — not just for organizations but for people around the world. In recent months, simple clarity has been in dangerously short supply. One of the few things we can say with some

Ken Corts: Many people have spent the last few months asking, ‘When will things return to normal?’ But rather than hoping for a return to normal, both of you have talked about the need to ‘build back better’. Please explain. Sarah Kaplan: One thing t

The title of your book [Reimagining Capitalism in a World on Fire] indicates that the world is on fire. Please explain what you meant by that. At the most basic level, I meant that the world was literally on fire. When I finished the manuscript in ea

ONE OF THE WEST’S GREAT STRENGTHS has been its talent for reinvention. Just when everything looks hopeless, it succeeds in regenerating itself, spurred on by new ideas, new technology and the threat of competition. Woken up, the West could do a lot,

IN RECENT MONTHS, federal, provincial, territorial and municipal Canadian governments have speedily implemented policy measures to address the economic, health and social impacts of the COVID-19 pandemic. However, there has been limited gender-based

How do you define the Low-Touch Economy? Our society and the global economy have been permanently altered by COVID-19. Reduced physical interactions between employees and consumers are one of the most noticeable constraints on business-as-usual, whic

IN THE FACE of pandemic-related challenges and risks, business leaders are rightly concerned about how their companies will be affected and what to do next. We have pooled the insights of Deloitte thought leaders around the world to provide practical

SHORTLY AFTER MIDNIGHT ON MAY 30, 2018, less than 24 hours after a racist tweet had led ABC to strip Roseanne Barr of her popular TV show, the actress took to Twitter once more and blamed Ambien, the sleeping pill made by French pharma company Sanofi

IN MARCH 2018, Kathy Gillis, the CEO of Property Valuation Services Corporation (PVSC), saw an opportunity in the property assessment field to use artificial intelligence (AI). Having little experience in the topic, she and her Vice President of Stra

IT WAS EARLY SEPTEMBER 2017. Victoria Maskell, based in UNICEF’s Panama office, was sitting in an emergency meeting about Hurricane Irma, looking at a terrifying swirl of red, yellow and green with blue edges moving towards the Caribbean. The hurrica

OVER THE PAST CENTURY, improved hygiene, better nutrition, antibiotics, vaccines and new technologies have contributed to tremendous progress in global health. Recent innovations have led to dramatic improvements in survival rates for people with cer

IT TURNS OUT, we’ve been looking in the wrong place. For years, we’ve looked for more and more transparency about companies’ environmental, social and governance (ESG) behaviour to help us better understand risk-mitigation strategies and even related

MANAGING UNCERTAINTY has always been part of the executive challenge. But rarely have leaders been forced to tackle volatility in so many areas all at once. The COVID-19 crisis has underscored just how interconnected people, markets and events have b