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ISO 965-2 A Clear and Concise Reference
ISO 965-2 A Clear and Concise Reference
ISO 965-2 A Clear and Concise Reference
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ISO 965-2 A Clear and Concise Reference

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About this ebook

Who is the main stakeholder, with ultimate responsibility for driving ISO 965-2 forward? When a ISO 965-2 manager recognizes a problem, what options are available? What are your results for key measures or indicators of the accomplishment of your ISO 965-2 strategy and action plans, including building and strengthening core competencies? How do we measure improved ISO 965-2 service perception, and satisfaction? What sources do you use to gather information for a ISO 965-2 study?

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make ISO 965-2 investments work better.

This ISO 965-2 All-Inclusive Self-Assessment enables You to be that person.

All the tools you need to an in-depth ISO 965-2 Self-Assessment. Featuring 622 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which ISO 965-2 improvements can be made.

In using the questions you will be better able to:

- diagnose ISO 965-2 projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

- implement evidence-based best practice strategies aligned with overall goals

- integrate recent advances in ISO 965-2 and process design strategies into practice according to best practice guidelines

Using a Self-Assessment tool known as the ISO 965-2 Scorecard, you will develop a clear picture of which ISO 965-2 areas need attention.

Your purchase includes access details to the ISO 965-2 self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

LanguageEnglish
Publisher5STARCooks
Release dateApr 5, 2018
ISBN9780655123316
ISO 965-2 A Clear and Concise Reference

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  • Rating: 1 out of 5 stars
    1/5
    Gerardus Blokdyk clearly does not know the scope or purpose of ISO 965-2.
    In attempting to apply best practices and standards in business process architecture,
    design and quality management to it, he clearly does not understand business either.
    Reading this was entertaining; it confirmed my worst fears regarding business gurus.
    But he clearly makes a living from it, so I must be the mug.

Book preview

ISO 965-2 A Clear and Concise Reference - Gerardus Blokdyk

About The Art of Service

The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.

Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.

Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:

http://theartofservice.com

[email protected]

Acknowledgments

This checklist was developed under the auspices of The Art of Service, chaired by Gerardus Blokdyk.

Representatives from several client companies participated in the preparation of this Self-Assessment.

Our deepest gratitude goes out to Matt Champagne, Ph.D. Surveys Expert, for his invaluable help and advise in structuring the Self Assessment.

Mr Champagne can be contacted at

http://matthewchampagne.com/

In addition, we are thankful for the design and printing services provided.

Included Resources - how to access

Included with your purchase of the book is the ISO 965-2 Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.

Get it now- you will be glad you did - do it now, before you forget.

How? Simply send an email to [email protected] with this books’ title in the subject to get the ISO 965-2 Self Assessment Tool right away.

Your feedback is invaluable to us

If you recently bought this book, we would love to hear from you!

You can do this by writing a review on amazon (or the online store where you purchased this book) about your last purchase! As part of our continual service improvement process, we love to hear real client experiences and feedback.

How does it work?

To post a review on Amazon, just log in to your account and click on the Create Your Own Review button (under Customer Reviews) of the relevant product page. You can find examples of product reviews in Amazon. If you purchased from another online store, simply follow their procedures.

What happens when I submit my review?

Once you have submitted your review, send us an email at

[email protected] with the link to your review so we can properly thank you for your feedback.

Purpose of this Self-Assessment

This Self-Assessment has been developed to improve understanding of the requirements and elements of ISO 965-2, based on best practices and standards in business process architecture, design and quality management.

It is designed to allow for

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