To Be of Use: The Seven Seeds of Meaningful Work
By Dave Smith
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To Be of Use shows that business can be a force for radical change and paints a picture of how those driven by simple core values can make the world a better place. The book is a fascinating combination of Smith’s own transformation and rise in sustainable business with an inspirational manifesto of what meaningful work is and how we can find it.
Dave Smith
Dave Smith played more than 300 games for Rangers in an Ibrox career spanning eight years, having launched his career with hometown club Aberdeen in the early 1960s. Capped twice by Scotland and having captained Rangers, he went on to play in South Africa and the USA, as well as managing in Scottish league and non-league football.
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To Be of Use - Dave Smith
to be of use
to be of use
the seven seeds of
meaningful work
DAVE SMITH
NEW WORLD LIBRARY
NOVATO, CALIFORNIA
Copyright © 2005 by Dave Smith
All rights reserved. This book may not be reproduced in whole or in part, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, or other without written permission from the publisher, except by a reviewer, who may quote brief passages in a review.
Permissions acknowledgments on page 247 are an extension of the copyright page.
Interior design by Tona Pearce-Myers
Library of Congress Cataloging-in-Publication Data
Smith, Dave, 1942 July 19–
To be of use : the seven seeds of meaningful work / Dave Smith.
p. cm.
Includes index.
ISBN-13: 978-1-57731-490-5 (hardcover : alk. paper)
1. Success in business—Religious aspects. 2. Work—Religious aspects. 3. Professional ethics. I. Title.
HF5386.S674 2005
650.1—dc22
2005014381
First printing, October 2005
ISBN-10: 1-57731-490-5
ISBN-13: 978-1-57731-490-5
Printed in Canada on 100% postconsumer waste recycled paper
A proud member of the Green Press Initiative
Distributed by Publishers Group West
1 0 9 8 7 6 5 4 3 2 1
For my wife, Bev,
and our sons, Josh and Aaron
My only anxiety is what I can do…could I not be of use and good for something?…The world only concerns me in so far as I feel a certain debt and duty towards it and out of gratitude want to leave some souvenir in the shape of drawings or pictures… to express sincere human feeling.
— Vincent van Gogh
Trust that which gives you meaning and accept it as your guide.
— Carl Jung
contents
Introduction
" to be of use" by Marge Piercy
1. Faith: True Belief
2. Hope: Soul School
3. Justice: Action Heroes
4. Temperance: The Briarpatch Way
5. Prudence: Reclaiming the Soul of Business
6. Courage: Creative Action Heroes
7. Love: Useful You
Epilogue: Local Creative Action
The Seven Seeds of Meaningful Work
Acknowledgments
Notes
Suggested Reading and Resource Links
Permission Acknowledgments
Index
About the Author
introduction
This is a book about our work and our business. It’s about values and meaning, ideals and responsibility, spirit and hope, creativity and community. American culture has evolved from a pioneering agrarian culture, with lots of smallholdings and local shops, into a business culture dominated by giant corporations. We are all deeply involved in the business of business as we sit at our computers, create our art, write our books, and teach our classes. Business methods, practices, and values (or the lack thereof ) so dominate our lives that it is hard to imagine what people valued and how they felt in past cultures based on survival, war, religion, or fishing. One hundred years ago 90 percent of our population was self-employed. That’s now been reversed: today 90 percent of the gainfully employed in the United States work in organizations.
Because we find ourselves in a culture defined by business, it is at work, and in our work, that most of us define ourselves and become who we are. I was still in high school when I got my first job — working part-time for a bank. To escape the humid heat of south Florida, where I grew up, I wrote on the job application that I wanted to work in a bank or insurance company or any office with air-conditioning.
Thus, the data processing department of the First National Bank of Miami launched my business career, eclipsing my dad’s wishes that I follow him into the ministry.
We businesspeople are sometimes heroes of our culture, with college kids madly rushing for their MBAs in order to emulate us. At other times we take our places beside the used car salespeople, the lawyers, the politicians, and the stock market analysts as the least trusted people in America, people without values or scruples, out to make a greedy buck stealing widows’ savings.
I stayed in business not just to make a buck but to make a difference, not just to make a living but to make a life. I was a businessman during the sixties when my buddies shunned anything to do with business. I was a businessman during the seventies when the economy sucked and business was being blamed. I was a businessman during the eighties when business was cool, dude. I was a businessman during the nineties when everyone was clamoring to computerize the universe and get their first million by age thirty. Now it’s a new century. The rot and lack of values at the center of big business have been exposed, high-profile businesspeople are in court and going to jail, and yes, I’m still a businessman.
Early on in my professional career, I realized that working for large corporations in a narrow technical specialty didn’t suit me, and I gravitated to working in, creating, and turning around small businesses. At the same time, the narrowly circumscribed religion I grew up in lacked the openness and acceptance of other beliefs that I wanted to explore and understand, and I began searching for and finding common values available from the wide spectrum of wisdom traditions and religions that come to us from many cultures.
This values search began a progressive change in me. First I left a Christian Bible school to attend a community college to broaden my technical skills. There, I was elected president of the Young Christian’s Club and led demonstrations in suit and tie against long-haired Vietnam protesters. Only weeks later, in maybe my life’s most defining turning point, I joined those very protesters as chair of the Peace and Social Action Committee of the local Friends Meeting (the Quakers). When my father, an extremely conservative fundamentalist minister, questioned my choices, I explained that I was sincerely trying to live the values taught by Jesus in the Sermon on the Mount. My values hadn’t really changed, only my understanding and application of them to changing times. I eventually quit my job in computer systems development, sold my Porsche, and began working with Cesar Chavez and the United Farm Workers Union for room, board, and five dollars a week.
As my search led me to realize, the simple core values in our own Western religious traditions are consistent with the simple values of the other great religious traditions once the obscurities added to them through the centuries — of theology, doctrine, dogma, and politics — have been peeled away to expose the true heart at their centers. Many others have pointed out that the world’s religions are all remarkably consistent. Their mystics, their truly wise, share common understandings and humbly deny any exclusive access to truth. Universal spiritual principles, called by some the perennial philosophy
and ancient wisdom,
are still our best, most basic guide to values and meaning, whether our philosophy of life is religious, spiritual, or secular.
Religions were formed out of ancient wisdom, with codified principles and commandments, but the wisdom itself was gained and passed along before there was a Confucius, a Buddha, a Muhammad, a Moses, or a Jesus to build religions around. Ancient values, advanced through millennia of human experience and inner searching and lived by the wise and caring of all eras, are timeless. They continue to help people get along with others, and they anchor our shared agreements as we find our ways through this life together. This wisdom continues to evolve and is progressively redefined as we live our lives and examine why we are here.
So what does this have to do with business and work? Only everything. Over the past few centuries, many in the West have abandoned orthodox, institutionalized religion, replacing it with scientific materialism as the basis for understanding life. In the process, we’ve lost much of the traditional understanding and unspoken agreements that gave life value and meaning. Economics became the dismal science
when it abandoned anything social, psychological, or spiritual — what was meaningful — because it could not be measured. During the parallel process of industrialization that scientific materialism fostered, the value of people and our work became just another abstract economic commodity to be manipulated by the clever and powerful — the schemers, the bean counters, the bottom-liners — without any attention to the impact on our hearts, our humanity, our communities, and this precious planet we share. For many, God died. Others chose a god that could be used as an excuse for how they lived and made decisions, and they got the god they deserved. And for many, the Golden Rule, fundamental to all religions, was lost. Our sense of meaning and the values that provide meaning were lost. We lost our souls.
Losing our religion is no excuse for being irresponsible and self-centered. The values that make a good Christian or a good Buddhist also make a good citizen, a good politician, and a good businessperson. They also make a good organization and a good business. Secular values based in responsibility are just as important to maintain as religious values. And they come from the same source: wisdom traditions developed from human experience over eons. After all, the Golden Rule did not originate in the New Testament but in the sayings of Confucius, centuries earlier than Christianity. No one owns exclusive rights to religious, spiritual, or cultural wisdom and values. They’ve been there from the beginning. We can find good values to nourish our souls in a fortune cookie, a good book, or a holy book, and they can all help provide the foundation for a good and healthy life. We can find them all around us and deep within our own hearts.
During the social upheavals of the sixties and seventies, theories about work and livelihood took a new turn toward enlightened management.
Psychologist Abraham Maslow’s theories of the hierarchy of needs and peak performance were expanded on by Douglas McGregor, who showed that authoritarian workplaces are inefficient and less profitable than those with more progressive, democratic management practices. These ideas challenged the mechanistic theories and hierarchical management principles of Frederick Taylor, which had reigned supreme since the turn of the century and have now been refuted. Taylor was quoted as saying: In the past the man has been first; in the future, The System must be first.
Contrarily, numerous studies over the past thirty years have well proven that workplaces based on trust in human nature, self-responsibility, team-work, and values are more successful and profitable than autocratic, rigid hierarchies and mechanistic systems. These more human ways of organizing business are based on wisdom traditions and democratic principles. Yet the mechanistic and hierarchical continue as if the research, values, and principles hardly matter.
I treasure the fundamental values of the wisdom traditions — whether they come from the West, the East, the North, or the South. The wise range across history with their quiet understandings, constantly beckoning with their words and lives, surviving within larger systems often uninterested in their quaint
search for truth. Their values are formed from the patterns of nature, learning from experience, and from loyalty to the spirit within. Wisdom and values may seem to disappear now and then, hooted down by the shallow, the crass, the venal, the grasping. But always there are those who follow a different understanding about our lives together here and what they mean.
We can bring good values and meaning to our daily work and solve basic human problems for the good of all by creating meaningful businesses and business relationships. Gandhi said: Be the change you want to see in the world.
Where we see things in business we don’t like, we can be part of the solution by choosing how and where we work, and by creating the work ourselves. It is a choice.
Seeds of Greed
I wonder if you’ve been following what’s been going on with the giant seed companies. Now largely owned by chemical companies, they are currently filing patents on the seeds that nature has provided all of us. They seek to prevent farmers from freely using them, growing more seeds with them, or passing them along to others, as peasants and gardeners have done for countless centuries. The only legal way to obtain them will be to purchase them from the seed company now claiming monopoly ownership. The company with a patent on a certain type of seed inserts a brand marker in the seeds’ DNA to identify them, and if you’re caught with the same species of seed without the marker, or with seeds that have the marker but no proof of purchase, then you are sued and can be thrown in jail for property theft.
A similar thing seems to be happening with our values. Like the seeds, these values originate in antiquity and have been passed along for generations. They are now being branded and ownership is being claimed by adherents of particular religious and political factions in our culture. Along with the claimed ownership is the apparent exclusive right to define and interpret how these values are to be lived. What price will be required if we don’t conform to their branded definition?
That doesn’t work for me, or for many others in our culture who feel our values have been misappropriated dishonestly. And there are a lot of us. We as a group hold values of peace, human rights, economic justice, clean and safe foods, sustainability, political honesty, personal responsibility, resource conservation, and positive social change. We brought authenticity
to the marketplace, to replace the cheap and the fake. We prefer organic and natural foods and well-crafted tools. We believe in holistic and alternative health care. An underlying concern for the health of the Earth informs our decisions. We tend to be innovators and opinion leaders. We are not only from the baby boom generation but range across all ages. We are churchgoers and secularists, Republicans, Democrats, and Greenies, and we represent an alternative to the culture war between the traditionalists
and the moderns
that has existed in our nation from its founding. Many in this group from my own generation participated in the counterculture of the sixties and seventies, which came out of the peace movement, which itself had evolved from several hundred years of Quaker and Mennonite tradition.
We agree that we are in a crisis that threatens all life and our children’s future. Earth First’s Dave Foreman has said: All of us alive now are the most important human beings who have ever lived, because we’re determining the future, not just for a hundred years, but for a billion years.
According to a recent State of the World report by the World-watch Institute, we have only one or perhaps two generations to rescue ourselves. On the hopeful side, the report says that renewable energy technologies have now developed sufficiently to supply the world. These technologies could significantly reduce the threat from pollution and global warming. But currently there is a lack of political will to introduce them fast enough, even though, as pointed out by columnist Molly Ivins, 70 percent of Americans support a drastic increase in government spending on renewable energy sources, and 90 percent support a goal of energy independence.
Because we live in the richest, most powerful nation on Earth, which sometimes strays from our widely admired ideals, we are nothing less than the hope of the world right now. This is our gig whether we like it or not. You and me. Together.
Seven Seeds
The traditional idea of being virtuous
is, unfortunately, securely tied to moralistic bigotry. The seven cardinal virtues
as formulated by the early Christian church — faith, hope, justice, temperance, prudence, courage, and love — need updating for the world we now live in. To be virtuous is to be good,
which defines our morality and our values, and in a democracy, no one owns the exclusive right to define for the rest of us what is good, what is virtuous behavior, or to impose their definition on us. We all get to define it and be good
together.
The seven virtues are principles for how to live wisely. They are lived as values in action that expand on the Golden Rule of treating others the way we would want to be treated. They come not from obligation but from personal responsibility, chosen freely, for our shared life on Earth. These virtues inform the seven seeds of meaningful work that this book is built around.
Seeds, like eggs, are self-contained embryos that hold the future. The way we go about our lives reveals the values we believe in and act on. Those values come out of who we are inside, our character, the virtues of our souls that respond to the wisdom traditions. The scripture verse by their fruits you will know them
says it pretty well.
Take faith. Blind, rigid, unquestioning, intolerant religious faith causes division and war — my one true faith against your obviously false faith. But our faith can also be in the miracle of life and the meaningfulness of our own life and work. We can have faith that answers will appear when we need them. Faith can be an action of the heart, rather than a commitment to a narrow, exclusionary theology or reliance on those authority figures who espouse it. Faith can be trust in the good of humanity, a faith in each other, an opening of our hearts to our essential goodness. Rather than a leap of faith,
which implies the suspension of our common sense, it can be a reasonable hope that calls for the deepest and dearest and clearest truths we know within ourselves. And ultimately, only a faith acted upon is useful and valuable.
Meaning comes most naturally when we find and fulfill our purpose. This implies that there is an overall higher purpose, one beyond simply surviving and satisfying our own selves on what someone once called our separate little islands of commodities. We find our purpose in responsibility and service to others, living our values — making things better, fairer, happier for others.
At the beginning of this new century, others
now surely means others the world over.
We can no longer pretend to be isolated from the world’s troubles, or from the impact our individual daily choices have on others half a world away, or on generations to come.
Most of us live by good, solid, personal values, and most of us take personal responsibility for our actions. Our values may come from our religious faith, our spiritual understanding, or our common sense. We have high expectations of ourselves. So shouldn’t we also expect our neighbors, our business leaders, and our politicians in our democratic society to have good values and take responsibility, as we do? Or are we naive to expect companies and governments to abide by the same personal values that good people, good citizens, accept as commonsense ways to get along?
In a democracy, we control the government through our elected representatives, and the government acts as our agent to control business enterprise. It was good men with decent values (for their time and place) who threw off the oppression of a foreign government and, with their idealism and hope for the future, created our democratic government based on these values. Why, then, shouldn’t we expect decent values, and fair decisions based on them, from our corporate and governmental leaders? Corporations in our legal system are granted the same rights as people. Shouldn’t we expect them to live up to our shared personal values? Why are so many not doing so? Why are we not holding them personally responsible?
Values Shared
We each have resources for building our own unique set of values, such as personally meaningful books. We can build rewarding value systems from the traditional wisdom found in books, ancient and modern, holy and unholy, that speak to our hearts and help us understand why we are here and how best to live and work. We may return to a few of these again and again for wisdom, comfort, and support. You’ll find some of their wisdom scattered throughout this book and referenced in the bibliography. They have helped shape the values and character of our times. Through reading these works, I began to question, and by questioning, I learned how others have found answers and created wisdom. Books saved me.
Another way we find meaning is through values-added work. Rather than simply adding value
to make our output more valuable,
we can become more conscious of the context of our work and of its impact, positive or negative, on other people and places. As expressed in the idea of the triple bottom line
advocated by many progressive organizations today, environmental sustainability and social responsibility can be incorporated with a company’s financial bottom line. It’s true that this is often simply greenwashing
the real way a business operates, paying only lip service to ideals or trying to fend off bad publicity with spin.
But the urgent responsibility of business now is to truly incorporate meaningful democratic values into the fabric of everyday processes and into the daily working lives of its management and employees. The consciousness and integrity of a company practicing democratic values can capture the imagination of employees, influencing the personal values of everyone involved — and lead to a more profitable, responsible, meaningful workplace.
Another way to find meaning is by looking to what I call Creative Action Heroes — those lives that affect our hearts and times with their love in action.
They are our contemporaries, peers, and friends who live their values — the people we look to for inspiration. Among your Creative Action Heroes might be the greengrocer on the corner. Or perhaps someone you work with, a close personal friend, a spouse, or a grandparent. Other people’s active, lived values in their work and businesses can provide inspiration and guidance beyond, and more personally, than what we find in books. Whenever people marry their values and their ideals with their daily work, meaningful work reaches its promise. Such people are our true cultural heroes, creating a quiet revolution one life, one small business, one small farm at a time. In the epilogue you will find one way to celebrate the lives of these local heroes.
The poet William Blake said that our imagination is the part of us that is most sacred. Einstein said that imagination is more important than knowledge. Buckminster Fuller said that if we are not full of imagination, we aren’t very sane. I’m hopeful because I can still imagine hope — and I can only imagine hope because I know people who work tirelessly and creatively to make a positive difference in the world despite a careless and often uncaring culture. Hope and meaning come alive when someone takes responsibility for being useful. Those making a positive difference embody hope itself. Hope imagines a future that is meaningful, work that has purpose, and the creative use of our hearts and intelligence.
As a businessman and a human being, I treasure meaningful work and meaningful workplaces. A reformation of values in our work and businesses could help reform the values in our larger culture and the world we live in. I honor the lives of those many, many unsung heroes around us who haven’t shuffled into line along the easy routes, but have struck off into the future to carve out their unique and inspired paths against all odds, living and working quietly, without fanfare, heroically, meaningfully. It is here that I find hope, embodied and shining. You may be one of them. Some of them you may know. A few you will meet here.
They make all the difference for me.
to be of use
The people I love the best
jump into work head first
without dallying in the shallows
and swim off with sure strokes almost out of sight.
They seem to become natives of that element,
the black sleek heads of seals
bouncing like half-submerged balls.
I love people who harness themselves,