Money Magazine

HOW WE CHOSE THE BEST

BANK OF THE YEAR

The winner had the highest overall composite ratings scores across products and features, customer service and digital experience. Only national full-service banks were eligible to win this premier award.

WINNER: MACQUARIE BANK

CUSTOMER-OWNED INSTITUTION OF THE YEAR

Similar to Bank of the Year, but only full-service customerowned banks were eligible to win this premier award.

WINNER: HERITAGE BANK

BUSINESS BANK OF THE YEAR

There's more to being a leading business bank than just

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