Kiplinger

How NOT to Deal with Difficult People at Work

We’ve all had a co-worker, boss, family member, neighbor, you name it, someone who just makes life miserable.  And who hasn’t pulled out more than a few hairs from total frustration dealing with the chaos they create?

Wouldn’t it be nice if there was a handbook of instructions on managing unpleasant people?  Well, there is, and it is called Getting Along: How to Work with Anyone (Even Difficult People) by Amy Gallo, published by Harvard Business Review Press and hitting bookstores in September.  

It is just a great read, and Amy describes situations we have)

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