Rubbish cleaner
I think my elderly mum is getting ripped off by her cleaner (a very first-world problem, I know, but…). On the few occasions I’ve been present in the house when she’s around, the cleaner regularly tells sob stories about her son/ missing her train home, and she often cuts corners, both time-wise and work-wise. My mum is very sympathetic to her plight and also generally an easy-going person, but she doesn’t seem to be getting her money’s worth, and sometimes complains about the cleaner’s work. How to proceed with