at Kinsel was living in a convenient, digital future. It was 2013. He was selling his social search company to Twitter and managed to e-sign every document from the back of a taxicab in South Korea while traveling for business. Then he returned home to Boston and discovered that one document needed notarizing, which he had to do in person. “I waited in line for nearly an hour, and they forgot to
How Amazon Sellers Can Delight Customers, One Smaller Package at a Time
When it comes to e-commerce, Amazon is renowned for its speed and scale. And it’s only getting faster. Last year, the company achieved its quickest Prime delivery speeds yet. More than 5 billion items from Amazon arrived the same day or the next day