Community
Guidelines
Eventbrite brings together a diverse community of millions of people to discover a variety of live experiences around the globe. The integrity of our platform is something we take very seriously. We developed these Community Guidelines to describe the types of events, activities, and content that we encourage on Eventbrite, and the types that aren’t allowed. These Community Guidelines are incorporated into the larger and more comprehensive Eventbrite Terms of Service.
Capitalized terms that have not been defined here, such as ‘Organiser', ‘User’, and ‘Services', have the same definitions that Eventbrite uses in the Terms of Service. We have the discretion to remove or restrict access to any content we determine violates our Community Guidelines or Terms of Service. To learn more about Eventbrite's Legal Terms, have a look here.
Capitalized terms that have not been defined here, such as ‘Organiser', ‘User’, and ‘Services', have the same definitions that Eventbrite uses in the Terms of Service. We have the discretion to remove or restrict access to any content we determine violates our Community Guidelines or Terms of Service. To learn more about Eventbrite's Legal Terms, have a look here.
Now Is Your Time - Day Breaker - New york City, NY
Building a Brite Community
Eventbrite is a place where anyone can create or find live experiences that fuel their passions. As a platform that values diverse opinions and a vibrant community, we are committed to providing a safe, inclusive, and respectful platform for the organisation and discovery of live events.
We encourage you to create events of all kinds that bring your community together - whether you’re interested in wine, email marketing, dance or coding. We ask that your content celebrate different cultures, countries and voices, and is your own or procured appropriately. To make your event as authentic, respectful, inclusive, and safe as possible, read our Best Practices for a High Quality Event Listing guide.
To help you understand what we do not allow on Eventbrite, we created this set of Community Guidelines. The list isn't exhaustive, and we may add to it or improve upon it, so it is important that you continue to check for any modifications or updates frequently.
We encourage you to create events of all kinds that bring your community together - whether you’re interested in wine, email marketing, dance or coding. We ask that your content celebrate different cultures, countries and voices, and is your own or procured appropriately. To make your event as authentic, respectful, inclusive, and safe as possible, read our Best Practices for a High Quality Event Listing guide.
To help you understand what we do not allow on Eventbrite, we created this set of Community Guidelines. The list isn't exhaustive, and we may add to it or improve upon it, so it is important that you continue to check for any modifications or updates frequently.
Prohibited Content
Adult Sexual Content
Don’t Post Sexually Explicit Or Inappropriate Adult Content. This includes:
- Pornography or links to pornographic sites
- Adult nudity or imagery that may result in sexual arousal, or posted in a sexualised context
- Content relating to sexual solicitation, the selling of sexual activities and services; strip services; sexual massages; and escort services
- Explicit content about sexual fetishes
Animal Welfare & Abuse
Don’t Post Events Where Animals Are Harmed. This includes:
- Trafficking, trade or other illegal commercial exploitation of endangered animals and their products
- Illegal hunting
- Sexual abuse of animals
- Maiming, mutilation, torture, wounding or killing outside of standard practices, such as food preparation or legal hunting
Cannabis
Don’t Post Events That Promote the Use of or Sell Cannabis. This means:
- Cannabis or cannabis-infused products (including CBD) provided for free, for sale by the Organiser, or as part of the ticket purchase (including free samples, infused food/beverage, gift bags, product discounts and giveaways), attendee sharing of cannabis, teaching how to grow or extract cannabis (including infused cooking classes) or dispensary tours
- This policy applies regardless of cannabis’ legality in a jurisdiction
Child Protection
Don’t Do or Post Anything that Puts Minors at Risk.
- Don’t post anything that would be considered Child Sexual Abuse Material (CSAM), which includes material that depicts the sexual abuse and exploitation of children under the age of 18 years old, including child nudity and content intended for the purpose of sexual arousal. We treat instances of CSAM very seriously and when identified report them to the US National Center for Missing and Exploited Children (NCMEC) as required by law
- In line with Eventbrite’s Terms of Services, if you are organising an event where children under the age of 18 (or the legal age of majority) may attend, the parent or legal guardian must register the minor and/or purchase the ticket on their behalf. You also may not use our tools or Services to collect data directly from anyone children under the age of 18.
Bullying
Don’t Post Content or Events That Promote or Facilitate Bullying, such as:
- Online bullying, shaming, blackmailing, doxxing, or abusive or threatening treatment of others
- Statements claiming intent of violence, or calls for action of violence towards any person(s)
- Content that promotes, encourages, or provides instructions for self-harm, suicide, or eating disorders
Hateful, Dangerous, or Violent Content or Events
Don’t Post Hateful or Dangerous Content or Events That Discriminate Against or Threaten Any Societal Group, or Encourages Violence. This includes:
- Don’t post Content or Events that discriminate against, harass, threaten, or otherwise target individuals or groups based on their race, ethnicity, religion, national origin, immigration status, gender identity, sexual orientation, disability, age, veteran status, or any other protected category.
- Don’t post Content or Events that incite or encourage violence against anyone, including but not limited to organized criminal activity and terrorist symbols, activities, and organizations.
Human Trafficking
Don’t Post Anything That Promotes or Assists Human Trafficking.
- Human trafficking is the crime of using force, fraud or coercion to exploit a person for labour, services or commercial sex act(s). This includes sex trafficking, forced human labour, orphanage trafficking and forced marriage
Illegal Content and Activities
Don’t Post Illegal Content or Post About Illegal Activities, such as:
- Illegal gambling activity
- The sale or ingestion of illegal drugs, other illegal substances
- Pyramid schemes
- Intellectual property infringement including uploading, distributing, reproducing, duplicating or scrapping any content on Eventbrite that you do not have a right to under any law, which includes but is not limited to, all images, logos, videos, and text uploaded on your event listing. If you have identified an unauthorised use of your intellectual property on Eventbrite, please follow the process in our Copyright and Trademark Policy
- Any other content illegal under applicable law
Integrity & Security
Don’t Interfere with the Integrity and Security of Eventbrite Services by:
- Interfering with, disrupting the operation of, or attempting to gain unauthorised access to the Eventbrite Services or the servers or networks used to make the Services available
- Posting, transmitting through or releasing viruses, spyware, bots, or other software that may be harmful or intended to damage or hijack the operation of, or to monitor the use of, any Eventbrite hardware, software or equipment
Misinformation
Don’t Post Content That Contains, Endorses, or Perpetuates Potentially Harmful Misinformation. This includes:
- Misleading content that promotes fear, hate, prejudice, and/or encourages violence against an individual or specific group of people
- Scientifically or medically unsubstantiated health advice that may have detrimental effects on attendees’ health or public safety
- Content that originates from misinformation campaigns targeted at Eventbrite or other platforms
Misrepresentation
Don’t Misrepresent Yourself, Your Event, or the Contents of Your Event. This includes:
- Impersonation of any person or entity, including without limitation any governmental officials or public figure; falsely stating or otherwise misrepresenting your affiliation with any person or entity; or expressing or implying that Eventbrite endorses any statement you make without expressed written approval to do so
- Unauthorised sale of tickets, or engaging in prohibited sales
- Use of venues or locations without the appropriate authorisation or permissions
- Facilitating the sale of anything other than a ticket for an event, unless you’re selling merchandise directly related to your event via our Add-Ons feature. Please note that any merchandise you sell must otherwise comply with these Community Guidelines and our Terms of Service.
- Redirecting payment for registration offline or to an alternative payment platform
Privacy
Don’t Invade The Privacy of Others.
- Be thoughtful and careful about the kind of information you ask for. You should not use Eventbrite to collect or share credit card numbers, social security numbers, financial information, or other sensitive information not absolutely necessary for the administration of your event, and not available for collection through alternative methods
Raffles, Sweepstakes, or Giveaways
Don’t Post Content About Raffles, Sweepstakes, or Giveaways that:
- Are not part of a live event listed, or
- Are otherwise prohibited by law. In some jurisdictions, the online sale of raffle tickets is prohibited. Make sure you are complying with your jurisdiction’s laws on games of chance before including them in your event
Reselling
Don’t Resell Tickets. This includes:
- The resale of tickets you have purchased on Eventbrite or any alternative event registration platform. For tickets you purchased on Eventbrite, you may be able to transfer them to someone else by editing your order information.
Unacceptable Business Practices
Don’t Post Anything That Constitutes an Unacceptable Business Practice, such as:
- Spam such as unsolicited advertising, promotional material, links to unsafe websites, email marketing spam or "junk mail", chain letters, surveys, investment opportunities, or any other form of commercial solicitation
- Multi-level marketing
NOTE: We allow promotional marketing if an event is sponsored or advertised. We also allow our Users to create multiple events as part of a series
- Events that primarily promote commercial products or services, whether your own or a third party’s, that are not relevant to the posted event, except when referring to sponsors of the event, or merchandise or accommodations that have been added as an option in tandem with the event ticket/registration
- Scams such as ‘Get Rich Quick’ schemes, fake credit repair services, or other fraudulent and deceptive services
Weapons
Don’t Post Events that Sell, Distribute, or Transfer Weapons and Firearms, such as:
- Vendors, trade shows, raffles, auctions, and/or giveaways that sell, distribute, or transfer
- Firearms, firearm parts or hardware, and ammunition, and/or
- Weapons and other devices designed to cause physical injury
How to Flag Violating Content
Our goal is to promote a safe and respectful community. If you learn of any content that may violate these Community Guidelines or our Terms of Service, please use the Report This Event link in the event's footer, or in the case of violating content other than event listings, contact us right away. We will review each report, and depending on the nature of the report, we may or may not follow up with you.
Eventbrite’s Process for Review
We will review the content to determine if it violates these Community Guidelines or our Terms of Service. If the content was reported directly to us, we consider any additional details provided by the reporter, as well as information readily available outside Eventbrite’s marketplace about the organizers, sponsors, partners, and speakers, such as content on their websites and social media and activity at prior events.
If the content is determined to violate our policies, we may remove only the relevant content, take down the entire event listing, or take alternative action that we determine to be appropriate given the circumstances surrounding the content. Note that certain content, while not in violation of our Community Guidelines, may not be appropriate for our community. In these cases, we may make the content private or otherwise reduce its distribution or prominence. If the abuse of our Services is serious and severe (in our sole evaluation), which can include repeatedly posting illegal content or repeatedly submitting unfounded complaints, we may also suspend or terminate the associated Eventbrite account.
If we believe there is a legitimate risk of physical harm to someone or a group of people, or direct threats to public safety, we not only take action on our site but will also work with law enforcement, as appropriate and at our discretion. This includes issuing reports of child sexual abuse material to authorities such as the National Center for Missing and Exploited Children. If you or someone you know is in immediate danger as a result of content posted on Eventbrite, please first contact your local law enforcement agency. Once you've reported the issue to law enforcement, click here to report the issue directly to Eventbrite.
We truly value your feedback and the opportunity to hear from our community. It's important to remember that Eventbrite encourages a diverse, global community. Content that you find offensive or controversial may not violate our Community Guidelines, and thus your report may not result in your desired action. For more details on how we moderate content, take a look here.
If the content is determined to violate our policies, we may remove only the relevant content, take down the entire event listing, or take alternative action that we determine to be appropriate given the circumstances surrounding the content. Note that certain content, while not in violation of our Community Guidelines, may not be appropriate for our community. In these cases, we may make the content private or otherwise reduce its distribution or prominence. If the abuse of our Services is serious and severe (in our sole evaluation), which can include repeatedly posting illegal content or repeatedly submitting unfounded complaints, we may also suspend or terminate the associated Eventbrite account.
If we believe there is a legitimate risk of physical harm to someone or a group of people, or direct threats to public safety, we not only take action on our site but will also work with law enforcement, as appropriate and at our discretion. This includes issuing reports of child sexual abuse material to authorities such as the National Center for Missing and Exploited Children. If you or someone you know is in immediate danger as a result of content posted on Eventbrite, please first contact your local law enforcement agency. Once you've reported the issue to law enforcement, click here to report the issue directly to Eventbrite.
We truly value your feedback and the opportunity to hear from our community. It's important to remember that Eventbrite encourages a diverse, global community. Content that you find offensive or controversial may not violate our Community Guidelines, and thus your report may not result in your desired action. For more details on how we moderate content, take a look here.
Appeals
If you believe we've taken incorrect action on your content, please let us know by replying to our email within 6 months of the decision. Per the Digital Services Act, if you are an EU resident, you can appeal our decision, whether related to your content or content you've reported, here.