Hard drive failed twice in 8 months + machine in general is flakeyIn addition to the hard drive failing twice, had to buy a fan because the machine overheated on a regular basis. It regularly slows down under minimal workload. Wireless mouse and keyboard "stuttered" constantly, and we tried various models of each. Finally hardwired both just so the machine was usable. The machine was highly reviewed by a variety of tech sites along with Amazon reviews. Have owned a variety of Dell products (Latitudes and XPS) and never had the number of issues. Probably lots of people love the machine but for this person, it is the last Alienware I will ever own.0