THERAPY AS
SOCIAL
CONSTRUCTION
EDITED BY
SHEILA McNAMEE and
KENNETH J. GERGEN
THERAPY AS SOCIAL
CONSTRUCTION
Copyrighted Material
INQUIRIES IN SOCIAL CONSTRUCTION
Series editors
Kenneth J. Gergen and John Shotter
This series is designed to facilitate, across discipline and national boun
daries, an emergent dialogue within the social sciences which many believe
presages a major shift in the western intellectual tradition.
Including among its participants sociologists of science, psychologists,
management and communication theorists, cyberneticists, ethnomethod
ologists, literary theorists, feminists and social historians, it is a dialogue
which involves profound challenges to many existing ideas about, for
example, the person, seIbood, scientific method and the nature of scien
tific and everyday knowledge.
It has also given voice to a range of new topics, such as the social
construction of ersonal identities; the role of power in the social making
of meanings; rhetoric and narrative in establishing sciences; the centrality
of everyday activities; remembering and forgetting as socially constituted
activities; relexivity in method and theorizing. The common thread
underlying all these topics is a concern with the processes by which human
abilities, experiences, commonsense and scientific knowledge are both
produced in, and reproduce, human communities.
Inquiries in Social Construction affords a vehicle for exploring this new
consciousness, the problems raised and the implications for wciety.
Also in this series
The Social Construction of Lesbianism
Celia Kitzinger
Rhetoric in the Human Sciences
edited by Herbert W. Simons
Texts of Identity
edited by John Shotter and Kenneth J. Gergen
Collective Remembering
edited by David Middleton and Derek Edwards
Everyday Understanding
Social and Scientfic Implications
edited by Gun R. Semin and Kenneth J. Gergen
Research and Relexivity
edited by Frederick Steier
Costucting Knowledge
A uthority and Critique in Social Science
edited by Lorraine Nencel and Peter Pels
Dscursive Psycholoy
Derek Edwards and Jonathan Potter
Copyrighted Material
THEAPY AS
SOCIAL
CONSTRUCTION
EDITED BY
SHEILA McNAMEE and
KENNETH J. GERGEN
)SAGE Publications
London. Thousand Oaks. New Delhi
Copyrighted Material
ISBN 10: 0-8039-8302-6
ISBN 13: 978-0-8039-8302-1
ISBN 10: 0-8039-8303-4 (pbk)
ISBN 13: 978-0-8039-8303-8 (pbk)
© Sheila McNamee and Kenneth J. Gergen 1992 Introduction and editorial arrangement
© Lynn Hofman 1992 Chapter I
© Harlene Anderson and Harold Golishian 1992 Chapter 2
© Laura Frugeri 1992 Chapter 3 © Tom Andersen 1992 Chapter 4
© William D. Lax 1992 Chapter 5 © Gianfranco Cecchin Chapter 6
© David Epston, Michael White and Kevin Murray 1992 Chapter 7
© Karl Tomm 1992 Chapter 8 © William Hudson O'Hanlon 1992 Chapter 9
© Annibal Celho de Amorim and Fatima Gon;alves Cavalcante 1992 Chapter 10
© Kenneth J. Gergen and John Kaye 1992 Chapter I I
© Sheila McNamee 1992 Chapter 12
© Jay S. Efran and Leslie E. Claneld 1992 Chapter 13
First published 1992
Reprinted 1993.1994. 1995 (twice). 1996.1999.2000.202.2004.205.206
Apart from any fair dealing for the purposes of research or private study,
or criticism or review, as permitted under the Copyright. Designs and
Patents Act, 1988, this publication may be reproduced, stored or
transmitted in any form, or by any means, only with the prior permission
in writing of the publishers, or in the case of reprographic reproduction,
in accordance with the terms of licences issud by the Copyright
Licensing Agency. Inquiries concening reproduction outside those
terms should be sent to the publishers.
SAGE Publications Ltd
I Oliver's Yard
55 City Road
London EC I Y I SP
SAGE Publications Inc
2455 T eller Road
T housand Oaks
California 91320
SAGE Publications India t Ltd
8-42 Panchsheel Enclave
PO Box 4109
New Delhi 110 017
British Library Cataloguing in Publication data
A catalogue record for this book is available from the British Library
Library of Congress Control Number: 9250217
Typeset by Mayhew Typesetting, Rhayade. Powys
Printed and bound in Great Britain by
Athenaeum Press Ltd Gateshead, Tyne & Wear
.•
Copyrighted Material
This book is dedicated
to the memory of
Harold Goolishian
Copyrighted Material
Copyrighted Material
Contents
Notes on the Contributors
IX
Introduction
PART I
CONSTRUCTING THE THEORETICAL CONTEXT
I A Reflexive Stance for Family Therapy
Lynn Hoffman
7
2 The Client is the Expert: a Not-Knowing Approach to
Therapy
Harlene Anderson and Harold Goolishian
25
3 Therapeutic Process as the Social Construction of
Change
Laura Fruggeri
PART II
40
FORMS OF PRACTICE
4 Reflections on Relecting with Families
54
Tom A ndersen
5 Postmodern Thinking in a Clinical Practice
69
William D. Lax
6 Constructing Therapeutic Possibilities
86
Gianfranco Cecchin
7 A Proposal for a Re-authoring Therapy: Rose's
Revisioning of her Life and a Commentary
David Epston, Michael White and Kevin Murray
PART III
96
CONSTRUCTION IN ACTION
8 Therapeutic Distinctions in an On-going Therapy
Karl, Cynthia, A ndrew and Vanessa
116
9 History Becomes Her Story: Collaborative SolutionOriented Therapy of the After-Effects of Sexual Abuse
William Hudson O 'Hanlon
Copyrighted Material
136
viii
Contents
1 0 Narrations of the Self: Video Production in a
Marginalized Subculture
Annibal Coelho de A morim and Fatima Gon;a/ves
Cava/cante
PART IV
149
REFLECTION AND RECONSTRUCTION
1 1 Beyond Narrative in the Negotiation of Therapeutic
Meaning
Kenneth J. Gergen and John Kaye
1 66
12 Reconstructing Identity: the Communal Construction
of Crisis
186
Sheila McNamee
13 Constructionist Therapy: Sense and Nonsense
Jay S. Efran and Leslie E. C/arfie/d
Index
20
218
Copyrighted Material
Notes on the Contributors
Tom Andersen is a former general practitioner and is currently
employed as a psychiatrist. He is also Professor of Social
Psychiatry at the University of Troms' Medical School. He is best
known for his innovative 'relecting position' and is editor of
The
Relecting Team ( 1 9 1 ).
Harlene Anderson, Director of the Houston Galveston Institute, is
on the editorial review boards of the Jounal oj Strategic and
Systemic Therapis and Human Systems: the Jounal oj Systemic
Consultation and Management. She has authored and co-authored
numerous
professional
publications
and,
Goolishian, has a forthcoming book,
along
with
Harold
A Collaborative Language
Systems Approach to Psychotherapy (Basic Books).
Fatima Goncalves Cavalcante is a Brazilian gestalt psychologist.
She has coordinated, with Dr Amorim, an t therapy group
activity which was the origin of her contribution to the present
volume. She is currently working with in- and out-patients at the
Neuropsychiatric Child Hospital of the Pedro II Psychiatric Center
in Rio de Janeiro, Brazil.
Gianfranco Ceccbin is currently Co-Director of the Centro
Milanese di Terapia della Famiglia and is one of the co-founders
of the Milan Model of Family Therapy. He is co-author of
Paradox and Counterparadox (Aronson), Milan Systemic Therapy
(Basic Books), and several articles on family therapy.
Leslie E. Clanreld received an M.S. in psychology from Vanderbilt
University and is currently completing her doctorate in clinical
psychology at Temple University.
AnDibai Celho de Amoim is a Brazilian neurologist and a gestalt
psychologist. He has been involved for the past twelve years with
mental health and rehabilitation practices in Rio de Janeiro. He is
the
former
Vice-Director
of
the
Childhood
Neuropsychiatric
Hospital of the National Mental Division/Health Ministry and is
presently on staff at this hospital. His work combines the use of
constructionist theory with video among adolescents.
Jay S. Efan is Professor of Psychology and Director of the
Psychological Services Center at Temple University in Phila
delphia. He has served as Director of Clinical Training and is co-
Copyrighted Material
x
Nots on Contributors
author of Language, Structure, and Change: Frameworks of
Meaning in Psychotherapy (Norton, 1990).
David Epston is Co-Director of the Family Therapy Centre in
Auckland, New Zealand. He co-authored, with Michael White,
Narrative Means to Therapeutic Ends (1990) and Narrative,
Contradiction, Experience, and Imagination (1992). His Collected
Papers (1989) were published by Dulwich Centre Publications,
Adelaide, South Australia.
Laura Fruggeri teaches Social Psychology at the University of
Parma and is a faculty member at the Centro Milanese di Terapia
della Famiglia. She is author of several articles and books on
systemic thinking and the social constructionist approach applied
to the analysis of interpersonal and social relationships.
Kenneth J. Gergen is Professor of Psychology at Swarthmore
College. He is the author of, among other works, The Saturated
Sef (Basic Books, 1991) and Toward a Transformation of Social
Knowledge (Springer-Verlag, 1982). He is a central exponent of the
social constructionist movement in modern psychology.
Harold
GooHshian was Director Emeritus of the Houston
Galveston Institute. He was honored in 191, just before his death,
by the American Association for Marital and Family Therapy for
his distinguished professional contributions to family therapy. He
is the author of numerous articles, many in collaboration with
Harlene Anderson. He was a pioneer in the fields of family and
psychotherapy.
Lynn Hoffman is author of several books iicluding Foundations
of Family Therapy (Basic Books, 1981) and, with Luigi Boscolo,
Gianfranco Cecchin, and Peggy Penn, Milan Systemic Family
herapy (Basic Books, 1987). She has also written numerous
articles on systemic family therapy.
John Kaye is Senior Lecturer in Psychology at the University of
Adelaide, South Australia where he is Coordinator of the Master
in Applied Psychology Programme. With interests in the Fine Arts,
Literature, Metapsychology, Narrative and Discourse Analysis, his
teaching and research emerge from a post-foundational orientation
to psychology. This orientation also informs his work as a psycho
therapist.
WilHam D. Lax is a Core Faculty member at Antioch New England
Graduate School, Keene, New Hampshire and Director of Training
at Brattleboro Family Institute, Brattleboro, Vermont. He is
Copyrighted Material
Notes on Contributors
xi
interested in applying social constructionist thinking within both
academic and clinical settings.
Sheila McNamee is Associate Professor and Chair of Communica
tion at the University of New Hampshire. She has published several
articles exploring conceptualizations of research as social interven
tion. She has also written on social constructionist approaches to
family therapy.
Kevin Murray specializes in the area of life construction. His Ph.D.
thesis at the Department of Psychology, University of Melbourne
was on 'Life as Fiction.' He is editor of The Judgment oj Paris:
Recent French Thought in a Local Context (Allen & Unwin, 191).
William Hudson O'Hanlon has authored or co-authored several
books and travels internationally to teach psychotherapy seminars.
He has a private practice at the Hudson Center for Brief Therapy
in Omaha, Nebraska and is an Adjunct Professor of Psychology at
Indiana University of Pennsylvania.
Karl Tomm is a psychiatrist and family therapist who teaches at
the University of Calgary. He has a strong interest in postmodern
ist theoretical developments that have heuristic potential for the
clinical process of interventive interviewing. He has published
several articles on this topic in Family Procss.
Michael White is Co-Director of the Dulwich Centre in Adelaide,
South Australia. His conceptualization of 'externalizing the
problem' in therapy has gained him much recognition. He has writ
ten several articles on this topic and is co-author, with David
Epston, of Narrative Means to Therapeutic Ens (10) and
Narrative, Contradiction , Experience, and Imagination (192).
Copyrighted Material
Copyrighted Material
Introduction
Problems and their solutions do not spring from the soil of simple
observation. Whether we locate a problem for which a solution is
demanded - for example, an illness for which cure is required depends not so much on what is before us as behind. That is, we
come to the field of observation bearing a lifetime of cultural
experience. Most important, we not only bear languages that
furnish the rationale for our looking, but also vocabularies of
description and explanation for what is observed. Thus we con
front life situations with codes in hand, forestructures of under
standing which themselves suggest how we are to sort the
problematic from the precious. The mental health professions of
the present century have largely been guided by a single code of
understanding, one that finds its roots in the Enlightenment and its
purest form of exposition in scientiic foundationalism of the
present century. The present volume forms a challenge to the
prevailing forestructure, and in doing so attempts to oen new
vistas for therapeutic theory and practice.
The guiding perspective for most therapeutic endeavors of the
present century is committed to the assumption of the individual
knower. That is, it is the single individual who ossesses the
capacity to know the world and to act adaptively within it. If
individual capacities and processes are functioning normally, the
individual will confront life's challenges as adequately as possible.
When there are inadequacies in meeting these challenges, there is
reason to believe that the capacities and processes are malfunction
ing. From this standpoint, it is the scientist who most fully
embodies the virtues of adequate functioning. For it is the scientist
who observes most acutely and systematically, who applies the
most rigorous and rational procedures in evaluating and synthesiz
ing information. It is the scientist who builds in safeguards against
emotions, values, and errant motives, and stands independent from
the objects of observation lest his or her conclusions are
contaminated. It is this image of the expert, independent, and
individual knower that therapeutic practitioners have largely
adopted in the present century. It is the therapist who carefully
observes and deliberates, and who offers his or her conclusions
about the adequacies and inadequacies of independently situated
others. And it is the common individual who suffers from inade
quacies, who may regain a fulfilling life by giving way to expert
Copyrighted Material
2
Therapy
s
Social Costuction
knowledge. Interestingly, most of these inadequacies, as the
scientist-therapist finds, can be traced to the inabilities
(pathologies) of the individual to function as the ideal knower.
Thus, for example, Freud wished to replace unconscious processes
of the id (sources of malfunction) with the conscious processes of
the ego (reason); Horney sought to overcome her patients' basic
anxiety through rational insight; object relations specialists and
Rogerians looked for processes that would enable the person to
become an autonomous actor; behavior modiicationists generated
technologies to facilitate individual relearning; and cognitive
therapists attempt to alter the processes of individual decision
making.
The Gatheing Stom
Most readers of the present volume will experience a distinct sense
of unease with the traditional view of the scientist-therapist. This
is largely because the past several decades have been ones of
widespread critical reflection within therapeutic circles. The tradi
tional views - often termed 'modernist' - have been actively
challenged from a variety of standpoints. Little confidence now
remains in the optimistic program of scientifically grounded
progress toward identifying 'problems' and providing 'cures. ' This
is not the context for a full review of the emerging forms of criti
que and their struggles toward alternatives. However, it is useful to
scan briefly the sectrum of discontent:
Critical therapists locate strong ideological biases within prevail
ing theories and theraeutic practices. The mental health profes
sion is not olitically, morally, or valuationally neutral. Their
practices typically oerate to sustain certain values, political
arrangements, and hierarchies of privilege.
• Family therapists challenge the view that individuals are the
centers of malfunction. They locate myriad ways in which
'individual pathology' is but a local manifestation of problems
inherent in the functioning of family units - immediate and
extended. Informed largely by cybernetic formulations, a variety
of systemic alternatives are developed.
• Community psychologists expand the domain of contextual
considerations to include various asects of community life,
educational institutions, economic conditions, work life,
physical surrounds, and so on as they are implicated in
individual disorder.
From this standpoint,
'individual
pathology' cannot be separated from communal process.
•
Copyrighted Material
Introduction
•
•
•
•
•
3
Feminist scholars locate a variety of ways in which current
mental health practices are oppressive and debilitating to women.
The system of classifying mental disorders, the pejorative
position of the patient, and the tendency of the mental health
professions to place the blame for mental dysfunction on the
individual woman as opposed to the unsatisfying conditions in
which she lives all serve to sustain a patriarchal society.
Phenomenologists attempt to expunge the therapist of
preconceptions about the nature of individual dysfunction (for
example, expert knowledge), so that they can understand the
client's situation and actions in his or her own terms.
Constructivists challenge the traditional separation between the
knower and the known, arguing that processes inherent in the
organism largely determine what is taken to be 'the real.' The
scientist is never independent of the observed world.
Hermeneuticists argue that the traditional view of the therapist
as an objective analyst of mental states is misleading and mysti
fying. Therapeutic interpretation is heavily laden with the
presuppositions of the therapist.
Ex-mental patients organize themselves against the profession of
psychiatry, arguing that the current system of classifying
pathology is not only oppressive, objectifying, and demeaning,
but is also self-serving for the mental health professions.
Each of these domains of critique has also fostered a variety of
innovative and absorbing alternatives 'to the traditional view of
scientist-therapist. In our view, some of these alternatives are not
wholly satisfying, for while they abandon certain aspects of the
traditional view they retain still others (for instance, therapist as
exert knower). Also disturbing is the way in which certain alter
natives continue to emphasize mechanistic processes of cause and
effect (for example, individual action as systems or societally deter
mined). Still others move towards an unacceptable solipsism (such
as constructivism), or toward a unilateral and singular conception
of the good society. To be sure, many ofthese struggles toward new
visions remain within their infancy, and a inal account can scarcely
be offered. However, in the meantime a common consciousness is
emerging across many of these domains, one that senses the possi
bility for a form of unification. Is it possible, it is asked, to beneit
from these various forms of critique, while simultaneously avoiding
a duplication of the pst, and sidestepping a variety of other
entanglements? It is the possibility for just this kind of common
consciousness that the chapters in the present volume set out to
explore. The integrative vehicle is social construtionism.
Copyrighted Material
4
Therapy as Social Construction
The Emegence of a Constructionist Consciousness
Simultaneous with the growing loss of confidence in vision of
scientist-therapist, there has been a generalized falling-out within
the academic world with the traditional conception of scientific
knowledge. Within the philosophy of science major critiques were
launched against the presumption of formal or rational founda
tions of knowledge. Logical empiricism has largely vanished from
serious consideration, critical rationalists are a diminishing breed,
and aspirants of a 'new realism' have been unable to articulate an
alternative program of science. Since the work of Kuhn and
Feyerabend, 'the philosophy of science' has largely been replaced
on the intellectual agenda by the history and sociology of
knowledge. Both the latter enterprises challenge the view of scien
tific knowledge as rationally superior, and trace the cultural and
historical processes that bring certain conceptions of nature into
favor while suppressing others. In effect, it is argued that what we
take to be accurate and objective accounts of nature and self are
an outgrowth of social processes.
This growing emphasis on the social embeddedness of what we
take to e the 'true and the good' is further emphasized and
elaborated by widespread developments in literary theory, rhetoric
and semiotics. Although this literature is vast and multi-hued, for
present purposes there is a primary message to be drawn from
these various endeavors: our formulations of what is the case are
guided by and limited to the systems of language in which we live.
What n be said about the world - including self and others - is
an outgrowth of shared conventions of discourse. Thus, for exam
ple, one cannot describe the history of a country or oneself on the
bsis of 'what actually hapened;' rather, one has available a
repertoire of story-telling devices or narrative forms and these
devices are imosed on the past. To fail in employing the tradi
tional mdes of telling stories (for exampls, stories of progress,
change, or failure, with an internal logic, and beginnings and
endings) would be to fail in rendering an intelliible account of
what occurred. In effect, what we take to e 'the real and the
god' are largely products of textual histories.
Yet, for a number of social psychologists, communication
theorists, and scioloists, the textual account must be pressed
forward in an important way. For, as it is also reasoned, textual
histories are not indeendent of people. Rather, texts are
byproducts of human relationships. They gain their meaning from
the way they are used within relationships. To e sure, our
constructions of the world and ourselves are limited by our
Copyrighted Material
Introduction
5
languages, but these limitations must be traced at last to us. We
generate the conventions of discourse - both in science and every
day life. And, because we have the power to generate agreeable
accounts of what is the case, we also have the power of alteration.
This does not mean that there is nothing outside language,
nothing beyond what we make it out to be. However, it does argue
that because our conjoint formulations of what is the case are
typically embedded within our patterns of action, our formulations
are enormously important in constructing our future. There is
nothing about certain alterations in what we call the human body
that necessarily requires the concept of 'death' as a 'finality.' But
once this conception is broadly shared, and appropriate mourning
practices are established, then the calling becomes a significant
precursor to future events. To gain purchase on social change is,
then, both to enter into the cultural languages and simultaneously
seek their transformation. Yet, this transformation cannot be
undertaken by a single will, an all-knowing or all-seeing expert.
Rather, transformation is inherently a relational matter, emerging
from myriad coordinations among persons.
For many critics of the traditional view of scientist-therapist, this
focus on the social construction of the taken-for-granted is highly
inviting. It enables critical theorists, feminists, ex-mental patients,
and others to continue in their questioning of the current canons
of truth within the profession. Constructionism invites the kind of
critical self-relection that might open the future to alternative
forms of understanding. With constructivism and phenomenology,
constructionism forms (albeit on different grounds) a critical
challenge to the subject-object dualism on which the traditional
view of the therapist-scientist is based. With family therapists,
community psychologists, and cyberneticians, constructionism is
also centrally concerned not with individuals but with relational
networks. And with all of these orientations, including the
hermeneuticists, constructionism challenges the position of
transcendent superiority claimed by those oerating in the tradi
tional scientific mode.
Precisely how these ends are accomplished is, of course, the
subject of most of the present chapters. For convenience we have
organized the volume into four parts, each featuring chapters with
specific emphases. The divisions are far from pure, as many of the
chapters are multiply laminated. However, the first set of chapters
elaborates more fully on the theoretical and metatheoretical
background of constructionism in the theraeutic context. In the
second division, chapters articulate particular forms of practice
that illustrate a constructionist sensibility. The four chapters
Copyrighted Material
6
Therapy as Social Construction
included in this section discuss some of the orientations adopted by
constructionist therapists. These chapters differ from those in the
following section, where emphasis is placed on actual cases
demonstrating some of the creative procedures used to create a
discursive space where 'problems' may be differently constructed.
The final section of the book questions some elaborations of
constructionism and some more popular forms of therapeutic prac
tice. Overall, the chapters here provide a range of reflections on
social construction and the therapeutic process.
Note
The authors would like to thank Stuan Palmer, Dean of the College of Liberal
Ans, Uiversity of New Hampshire, for grants that helped to make this book
possible.
Copyrighted Material
PART I
CONSTRUCTING THE THEORETICAL
CONTEXT
1
A Reflexive Stance for Family Therapy
Lynn Hoffman
During the past five or six years, a view has emerged among a
small sub-group of family therapists that offers something
different enough to qualify as a new approach. This approach is
more participatory than others and less goal-orientated - some
would say it has no goals at all. It enrages some people; others
applaud. It is represented by a few groups here and abroad,
notably the Galveston group (Anderson and Goolishian, 1988), the
Troms0 group (Andersen, 1987), and the Brattleboro group (Lx
and Lussardi, 1989), although its adherents are growing. Having
been one of the people groping towards this something, I have also
been struggling to name it. But so many streams of ideas are flow
ing together into a larger tributary that it is hard to ind one
common ancestor.
In certain respects, our present dialogue is congenial to the move
ment known as postmodernism - with its implication that modern
ism is now dead and new perspectives are in the making. Without
overstating the matter, one could say that many adherents of post
modernism have taken on the project of dismantling the philo
sophical foundations of Western thought. Sometimes the term
'poststructural' is used as if it were synonymous with postmodern.
A poststructural view of the social sciences, for instance, challenges
any framework that posits some kind of structure internal to the
entity in question, whether we are talking about a text, a family, or
a play. In family therapy, this has meant that the cybernetic view
that sees the family as a homeostatic system is under attack.
Because postmodern and poststructural ideas were originated by
people in semiotics and literary criticism, it is becoming increasingly
Copyrighted Material
8
Constructing the Theoretical Context
common in talking of social fields of study to use the analogy of
a narrative or text.
Within this context, a number of family systems people like
Harlene Anderson and Harry Goolishian (1988) have defected
from the flag of cybernetics and have adopted the flag of
hermeneutics. Hermeneutics, referred to with self-conscious grace
by some of its adherents as 'the interpretive turn,' is a recently
revived branch of textual interpretation. For family therapists who
have espoused this view, the feedback loops of cybernetic systems
are replaced by the intersubjective loops of dialogue. The central
metaphor for therapy thus changes to conversation, reinforced by
the fact that the basic medium of therapy is also conversation.
For me, a more useful approach is located in social construction
theory (Gergen, 1985 ). Although many persons, including myself,
have frequently confused this theory with constructivism (von
Glasersfeld, 1984), the two positions are quite different. There is
a common ground in that both take issue with the modernist idea
that a real world exists that can be known with objective certainty.
However, the beliefs represented by constructivism tend to
promote an image of the nervous system as a closed machine.
According to this view, percepts and constructs take shape as the
organism bumps against its environment. By contrast, the social
construction theorists see ideas, concepts and memories arising
from social interchange and mediated through language. All
knowledge, the social constructionists hold, evolves in the space
between eople, in the realm of the 'common world' or the
'common dance.' Only through the on-going conversation with
intimates does the individual develop a sense of identity or an inner
voice.
In addition, the social construction theorists place themselves
squarely in a postmodern tradition. They owe much to the textual
and political criticism represented by the deconstructionst views of
literary critics like Jacques Derrida (1978) in France and deriving
from the neo-Marxist thinkers of the Frankfurt School. One must
add to this intellectual context the writings of the brilliant French
social historian Michel Foucault (1975), who has brought the term
power back into prominence with his examination of the way rela
tions of dominance
discourse.
and
submission are
embedded in social
Due to these influences, we are seeing a revolution in the social
sciences: worse yet, a challenge to the idea that students of society
ought to call themselves scientists at all. Social researchers like
Kenneth Gergen (191) and Rom Harre (1984) are overturning
foundational ideas in modern psychology and sociology. Feminists
Copyrighted Material
A Relxive Stance for Family Therapy
9
have joined the attack, finding in the arguments of the postmodern
thinkers, especially the theories of Foucault, ample ammunition for
their insistence that the very language of therapy is biased against
women. And feminist sympathizers like Jeffrey Masson
( 1 90)
have made a compelling case for the notion that psychotherapy
began as a treatment designed to subjugate women who objected
to the way they were treated.
There have been similar explosions in anthropology and ethno
graphy. Ethnographers James Clifford and George Marcus
( 1986),
for instance, take a participatory posture in regard to the people
they study, finding in the stance of traditional anthropologists an
unconscious colonial mentality.
Their
critique has profoundly
inluenced the nature of the research interview and, by extension,
the
clinical
interview
as well.
The
implications
of
all
these
challenges to the corpus of beliefs called psychotherapy are mind
boggling. In order to explain in detail what I mean, let me describe
five sacred cows of moden psychology and the arguments of their
critics, many of whom belong to the social constructionist camp.
Five Sacred Cows of Modern Psycholoy
Objective Social Rsearch
The social constructionists not only challenge the idea of a singular
truth, but doubt that there is such a thing as objective social
research as well. They charge that we cannot ever really know what
'social reality' is, and that therefore traditional scientiic research,
with its tests and statistics and probability quotients, is a pious
hope if not a downright lie.
This claim, if accepted,
would
obviously threaten the status quo in the mental health profession.
To take only one example, health insurance coverage in the
United States for emotional problems is only forthcoming if these
problems can be described as biological illnesses. The diagnosis
industry is at the heart of our reimbursement system, yet such
diagnoses - and the supposedly scientiic studies they are based on
- are often questionable and lawed. One has only to think of the
DSM III category that has recently been invented to characterize
women who abuse themselves or cannot leave abusive relation
ships: Self-defeating Personality Disorder. In a similar category is
the diagnosis of Post-traumatic Stress Disorder. This diagnosis
evolved because it fitted the lashback problems being experienced
by Vietnam veterans, but it is now being used to cover any persons
who had a trauma in the past.
My historical sense tells me that now is not a good time to state
thoughts like the above, due to the present conomics of mental
Copyrighted Material
10
Constructing the Theoretical Context
health. In times of crisis, arguments over territory and legitimacy
bcome intense, and we are seeing a rush to deine treatable condi
tions, establish correct ways of treating them, and invent newer
and better outcome studies. Never was the idea that reality is
socially constructed more evident, but at the same time, never has
it been so unwelcome. At the same time, never has it been so
necessary.
The Sef
Kenneth Gergen presents a compelling case for the 'social construc
tion of the self' (1985) rather than assigning to it a kind of
irreducible inner reality represented by words like cognitions or the
emotions. Early family therapists were also wary of the idea of the
self. They tended to believe that the ideas a erson held about his
or her self would only change when the ideas held by the people
close to this erson changed. Twenty years ago, having discovered
the family field, I engaged in a projct to disapear the individual.
Actually, I only replaced the individual unit with the family unit.
What was needed was a shift away from structure and a view of
the self s a stretch of moving history, like a river or stream.
Accordingly, I came to think of the self as the Australian
aborigines think of their 'songlines' (Chatwin, 1987). Songlines are
musical roadmaps tracing paths from place to place in the territory
inhabited by each individual. A person would be bon into one of
thse songlines but would only know a sction of it. The way the
Aboriines extended their knowledge of a particular songline was
to go on periodic 'walkabouts,' allowing them to meet others living
far away who knew a different stanza, so to speak. An exchange
of songlines would become an exchange of important knowledge.
These songlines would also be tied to the spirits of different
ancestors - nimals or plants or landmarks - who sprang forth in
the 'dramtime' before eople existd. A person might share an
ancestor with ople who livd in an entirely different part of the
territory.
The beauty of this myth is that it presents a picture of individual
identity that is not within the erson or any other unit. Instead, it
consists of temporal lows which can be simple, like a segmentd
path, or complex, like a moire pattern, but which are realized by
singing and walking. The mix of ecological and social understand
ing affordd by this prctice is impressive. I offer it as a etic
example of the social construction of the self.
evelopmental Psycholoy
Scial construtionists are the first, to my knowledge, to have
Copyrighted Material
A Relexive Stance jor Family Therapy
II
questioned the idea o f developmental stages. Gergen (1982) offers
an extremely cogent argument against developmental theories. He
speaks of the danger of assuming that there is any universal stan
dard by which humans can measure their functioning, and states
that the whole idea of the normal lifespan trajectory is seriously
deficient:
it is becoming increasingly apparent to investigators in this domain that
developmental trajectories over the lifespan are highly variable; neither
with respect to psychological functioning nor overt conduct does there
appear to be transhistorical generality in lifespan trajectory.... A
virtual infinity of developmental forms seems possible, and which
particular form emerges may depend on a confluence of particulars, the
existence of which is fundamentally unsystematic. (Gergen, 1982: 161)
Gergen's words echo the idea, put forth by Ilya Prigogine (1984)
and validated later by Chaos theory (Gleick, 1987), that when a
system has moved too far from equilibrium - that is, passes over
some choice point where a change of state may happen - an
element of the random enters in. The trigger event that is operating
at that choice point will determine future development, but exactly
which trigger will be operative is unpredictable.
In the same way, according to evolution theorists like Stephen
Gould (1980), species develop discontinuously and not progres
sively. A species will evolve slowly according to the interplay
betwen its gene pool and its environment, but at any point some
sudden change may take place, like a meteor hitting the path,
which will suddenly provide a new trajectory. Then a whole species
may die out and a new one take its place. From the work of resear
chers like these, it becomes harder and harder to argue that within
the human personality or within any human group a pre
determined and optimal development path can be discerned, and
that the failure to achieve this path spells a poor outcome. Yet
current psychotherapy practice is to a large part predicatd on
some version of this idea.
One more question could be asked: how did it come about that
modern psychology has so massively adopted a vegetation
metaphor based on schedules for growth? One of our sturdiest
beliefs about human beings is that there is such a thing as a
personality that can be scarred or twisted by a lesion in early life
or that by missing some important stage it n be stuntd. I call
this kind of thinking science by analogy. The trauma theory for
emotional problems may in many cases fit the situation, but I do
not give it unquestioned status, nor do I feel that it covers every
sot of problem.
Copyrighted Material
12
Constucting the Theoretical Context
The Emotions
Rom Harre (1986) has challenged the belief that emotions exist
inside people as discrete traits or states and that they are the same
all over the world. Many people have no knowledge or record of
the emotions we subscribe to; the idea of the emotions is
comparatively recent even in our own history. Social construc
tionists view them as just one more part of the complex web of
communication between people and do not grant them special
status as interior states.
This view has an antecedent in the writings of family therapists.
Haley (1963) long ago attacked repression theory, which states that
repression of emotions at some early stage could produce symp
toms in later life. A version of repression theory now underlies
many assumptions of folk psychology: I refer to the widely
believed idea that to be healthy one has to 'get in touch' with one's
anger or grief. Not expressing your feelings is held to be as
dangerous as not eliminating body waste, and many mothers auto
matically worry if their offspring seem to be holding in their
emotions. In fact, the mental health profession has made almost a
fetish of this stance in the case of community disasters like floods
or adolescent suicides. In the past, people went to one another for
comfort, but now there is a perceived need for a professional
mourner (often a social worker or a psychologist) to help whole
communities 'work through' their emotions. The results of not
doing this is said to doom people to live with horrific after-effects,
defined vaguely as any kind of psychic or somatic disorder.
Levels
Inspired by this kind of questioning, I have begun to wonder about
the idea that there are hierarchical layers of structure embedded
within human events. For instance, there is the suericial symp
tom versus the underlying cause; there is the manifest content
versus the latent content; there is the overt communication versus
the covert. A very widespread belief of General System Theory is
that the natural world is represented by Chinese boxes, one within
another, and the more inclusive are more influential than the less
inclusive. What if none of these ideas was true? What if all these
levels, layers and nests were nothing but sets of different factors
inluencing one another, ll equal to one another, but singled out
by us, described by us, and given hierarchical standing by us?
The work of communication researchers Pearce and Cronen
(1980) illustrates my point. They divide communication into layers,
much as Bateson (1972) used Russell and Whitehead's Theory of
Logical Tyes (19lO) to classify messages, but they propose many
Copyrighted Material
A Relexive Stance jor Family Therapy
13
more layers than he did. Basically, they analyze communication in
an ascending order of inclusion (revised from time to time): the
speech act, the episode, the relationship, the lifescript, the family
myth, the cultural program. They maintain that although the
higher levels exert a strong (contextual) force downward, the lower
levels also exert a weak (implicative) force upward. Thus, a baby's
crying (speech act) could be the context for an offer of feeding
(episode) on the part of the mother. Or it could just as well be the
other way around.
Where I differ from Pearce and Cronen is that I don't think we
need the concept of levels at all. It is enough to think of each
category of communication as a possible context for any other
category. Which is stronger or higher depends on which one is
deined as context for the other one at any given time. This idea
greatly appeals to me, because I have been struggling for years to
find a way to do without the idea of hierarchies of communication.
So much for the five sacred cows. I would like to consider next
a super sacred cow, the nature of the professional relationship
itself. To do so, I will calion the metaphor of the colonial oficial,
a metaphor bequeathed to us by the postmodem ethnographers
and increasingly used by family therapists as well.
The Colonialism of Mental Health
For me, the most serious challenge to the ield of mental health
follows the postmodern argument that much 'normal social
science' (as these theorists are calling the Western belief in objec
tive social research) perpetuates a kind of colonial mentality in the
minds of academics and practitioners. The postmodern ethno
graphers that I have mentioned point out that many ethnographic
researchers in the past have 'studied down,' that is, have chosen to
study a less 'civilized' sciety than their own, or a group seen as
limited in respect to ethnic culture or social class. Similarly, a
number of researchers in the field of mental health (Kearney et aI.,
1 989) now argue that 'normal psychotherapy' erpetuates a
colonial mentality in the minds of its practitioners. To continue
with the analogy, the resulting activity could be then called 'prac
ticing down.'
The French historian Michel Foucault ( 1 975) has much to say to
us here because of his extremely interesting work on discourse, and
particularly the institutionalized kind of talk and writing that is
shared by people in a group, a field of study, a profession like law
or economics, or an entire country or culture. Being also interested
in the mechanisms by which a modern state establishes its rule,
Copyrighted Material
14
Costucting the heoretical Context
Foucault studies the shift from a designated person or persons
monitoring the relations within a society to the discourse itsef
shaping these relations. Once people subscribe to a given discourse
- a religious discourse, a psychological discourse, or a discourse
around gender - they promote certain definitions about which
persons or what topics are most important or have legitimacy.
However, they themselves are not always aware of these embedded
definitions.
For people involved in the practice of mental health, Foucault's
( 1975) ideas about the disciplinary use of the 'confessional' are
absolutely intriguing. He makes the point that in the Catholic prac
tice of confession, just as in the psychoanalytic practice of free
association, the subject is persuaded that he or she has some deep,
dark secret - usually sexual - to hide. However, if she confesses
it to the proper authority, she can receive absolution, 'work
through' the damage to the psyche, or whatever. This unacceptable
secret, this 'original sin,' has been accepted by the unsuspecting
person as the deepest truth of his or her own heart, and once
believed, the idea continues to exert its power of subjugation.
The shift in concept from benign therapist to oppressive profes
sional is one that, fair or unfair, is implied in this view. However,
one need not therefore assign blame to a person or group. 'The
patriarchy' is not just a collection of males who are dedicated to
oppressing women (although it can be perceived as such ); it is a
way of experiencing and expressing ideas about gender that are
cultural givens for both sexes. A corollary of this idea is that
therapists of all kinds must now investigate how relations of
domination and submission are built into the very assumptions on
which their practices are based.
s a result, a new kind of consciousness raising is beginning to
take place that does not exempt Marxist therapists because they are
champions of the poor, or feminist therapists because they are
defenders of women, or spiritual therapists because they follow an
other-worldly ideal. These therapeutic discourses can contain the
same colonial assumptions as medical approaches. They can ll
embody oppressive assumptions about personality deficits. They
can all offer the client a savior to help them. Spiritualist views
about therapy are apt to use the word healing, harking back to
shamanistic traditions, while medical views use the word curing,
but they both place the client in a submissive place.
This completes the theoretical part of my essay . I turn now to
clinical applications of some of the ideas described above. I will
describe some relexive formats, which, because they allow for an
alternation
of
the
expert
position,
interfere
Copyrighted Material
with
the
usual
A Reflxive Stance for Family Therapy
15
professionalization of the therapeutic enterprise. I will also focus
on the postmodern shift in interviewing methods and talk about
changes that are affecting the therapeutic conversation itself.
A Growing Disease
About ten years ago, I found myself increasingly haunted by the
paradoxes of power that beset the traditional methods of family
therapy. They all seemed based on secrecy, hierarchy and control.
Even the modulated versions, represented by many Ericksonian
practitioners, and the very respectful approach of the Milan
Associates, still kept the client at a distance and did not share the
thinking of the clinician. There was a good historical reason for
this. From its inception, family therapy had a one-way mirror built
into its core. The professionals were the observers, the families
were the observed. There was never a two-way stret. Most first
generation family therapists seemed to support the idea of therapist
control, whether exerted openly or secretly. I didn't know which I
liked least, pushing clients directly to do what I wanted them to do,
or going underground and getting them to do what I wanted them
to do under false pretenses.
During this time, what began to happen in my own mind was a
shift toward a more collaborative premise. I had read Carol
Glligan's In a Dfferent Voice ( 1 982), and had ben struck by the
idea that in making moral choices, women felt the need to protect
relationships while men are more concerned with what is 'right. '
Connection seemed to be more highly prized by women than order,
justice or truth. This was only the irst of many insights that came
to me from work that represented what is now being called cultural
feminism.
While I did not wish to move back to what we used to call
'chicken soup' therapy, I began to have doubts about the distance
between clients and therapists built into the family systems field.
This represented a major shift for me. I had ben one of the
systemic faithful, and believed that family patterns in the present
constrained and maintained the symptom. The machinery of
pathology did not reside 'in' the individul but rather 'in' the
family. My aim in therapy was to disrupt or alter that machinery.
Thus, there was no ned to develop any more of a ersonal rela
tionship with eople than was necessary to kep them from drop
ping out of treatment.
As I began to search for this different voice, I bame incras
ingly uncomfortable with this tchncratic coldnss. Actlly , I
never entirely bought it. When unobservd, I would show a far
Copyrighted Material
16
Constructing the Theoretical Context
more sympathetic side to clients than my training allowed. I would
show my feelings, even weep. I called this practice 'corny therapy, '
and never told m y supervisors about it . But within the past few
years I began to feel, 'Why not? ' Others, like the researchers at the
Stone Center in Wellesley, were making empathy creditworthy
again. I began to talk with other women and found that they too
used to do secretly what I did and also had pet names for this prac
tice.
I also allowed myself to be influenced by my own previous
experiences in therapy. Perhaps I was unlucky, but my encounters
with clienthood had usually humiliated and intimidated me. At the
very least they reinforced an idea of myself as a poor human being.
Partly in reaction to these experiences, I started to look for ways
to make clients feel more comfortable. Where appropriate, I would
share stories from my own life. I would openly assume respon
sibility if the client had a complaint about the therapy, rather than
treating it as evidence of resistance. I insisted on asking about
expectations of therapy the client might have, and invited questions
about my own work. If I felt stuck, especially if it seemed that a
ersonal issue of mine were getting in the way, I would throw that
idea into the conversation, which often did wonders to move things
along.
In addition, I began to see few hierarchical distinctions except
those afforded by the difference between positions n a lateral
sense. In other words, center and edge replaced up and down. The
attempt to honor where people stood and how they saw things
became a constant reminder that participants in therapy had their
own expertise. A value was placed, thereby, on a participatory
experience validated by the expression of many voices, rather than
by a reliance on the voice of an exert.
At many points, my evolving position outran my ability to
translate it into practice. I continued to 'think Zen' but couldn't
always figure out how to 'do Zen.' Then a colleague from Norway,
Tom Andersen, came up with an amazing yet simple idea: the
Relcting Team (Andersen, 1 987). The expedient of asking the
family to listen while the team discussd the family and then asking
the family to comment back, suddenly changed everything. The
professional was no longer a protected spcies, observing
'pathological' families from behind a scren or talking about them
in the privacy of an ofice. The assumption of normal scial
science, that the expert had a suerior position from which a
correct appraisal could e made, went crashing. For me, at least,
the world of therapy altered overnight.
Copyrighted Material
A Reflexive Stance for Family Therapy
17
The Word ' Reflexive'
I n trying to verbalize what I was experiencing, I found that I was
turning increasingly to the word relexive. This word has been
applied to communication theory by Cronen et al. ( 1982) in their
idea of reflexive discourse, and to systemic therapy by Karl Tomm
(1 987), in his category of reflexive questioning. However, I do not
wish to elevate reflexive into another piece of jargon. In The
Random Hose Dictionary the word is defined quite simply as 'the
bending or folding back of a part upon itself. '
A picture synonym might be a figure eight, which is the sign for
infinity and which I saw as an advance on the old idea of the circle
or spiral. You had a place for the inner dialogue of persons as well
as an intersection representing the forum where they met and
spoke. And the figure suggests a moving trajectory when placed in
the context of social discourse, congruent with the new emphasis
on narrative in the human disciplines and flow in the physical
sciences.
Applying the concept of reflexivity to relationships, one could
use the ideal of partnership. To me the word implies that there is
an equity in regard to participation even though the parties may
have different positions or different traits. I have taken this last
notion from Riane Eisler's book, The Chalice and the Blade
( 1 987), where she presents a partnership model for human
societies. An example she gives of this kind of equality is the Olym
pic Games of the Mycenaean Empire, where men and women com
peted in jumping over the horns of a bull.
Abandoning attempts at finding a title or a symbol, one might
say that the formats that are most characteristic of this new
approach all ' fold back upon themselves. ' The developments
around the Reflecting Team, the use of reflecting conversations
and reflexive questioning, the prevalence of 'co-' prefixes to
describe a theraeutic conversation ('co-author,' 'co-evolve'),
indicate a preference for a mutually inluenced process between
consultant and inquirer as opposed to one that is hierarchical and
unidirectional. In particular, this approach calls into question the
high-level status of the professional.
Making the Exet Disappear
My first introduction to the
began to watch interviews
Goolishian of the Galveston
signiicantly influenced my
non-exert position was when I first
by Harlene Anderson and Harry
Family Institute. Their approach has
own, but there was a time when I
Copyrighted Material
18
Constructing the Theoretical Contxt
simply didn't understand what they were doing. I knew they
believed that directive therapy models were pathologizing, but their
own interviews were so non-goal-oriented that they seemed to do
nothing and go nowhere. Their interviewing methods were equally
unorthodox. The therapist might talk to one person in a family for
a whole session, shocking persons like myself who had been trained
in a structural approach. Always looking for the right pigeonhole,
I called this new style ' imperceptible therapy . '
Indeed, the hallmark of the Galveston group i s a kind o f
deliberate ignorance . When they describe what they d o o r how they
teach, they state that they come from a position of 'not knowing. '
This often irritates people who watch them work, because it seems
so clearly not true that they 'don't know . ' Their position, however,
fits with postmodern ideas about narrative. In relating narrative
theory to therapy, Gergen ( 1 9 1 ) has observed that traditional
therapists believe that there are 'essences' in the human experience
that must be captured in some kind of narrative and offered to
clients in place of their old, illusory narratives. Going · in, the
therapist already has some idea of what these essences are.
Postmodern therapists do not believe in essences. Knowledge,
being socially arrived at, changes and renews itself in each moment
of interaction. There are no prior meanings hiding in stories or
texts. A therapist with this view will expect a new and hopefully
more useful narrative to surface during the conversation, but will
see this narrative as spontaneous rather than planned. The conver
sation, not the therapist, is its author. This, I think, is the sense
in which the Galveston group uses not knowing.
Not knowing in this model is often accompanied by 'not talking'
or not talking in the usual way. A good example is the interviewing
style developed by Tom Andersen, Anna Margareta Flam, Magnus
Hald, and others in Norway. Their questions or comments are
marked by tentativeness, hesitancy and by long periods of silence.
Often, the voice of the interviewer sinks so low that it is difficult
to hear. They tend to begin their sentences with ' Could it e that? '
or 'What if?' At first I thought this strange way of talking was due
either to their difficulties with our language or else a cultural
difference that came from the well-known modesty of the Nor
wegian personality. This turns out to be untrue. The interviewing
method embodies in a most graphic way the deliberate immolation
of the professional self, and the effect on clients is to encourage
both participation and invention .
Let me end this section b y saying that the idea of reducing the
status of the interviewer is also a postmodern one. I recently read
a collection of studies of research interviewing edited by
Copyrighted Material
A Reflexive Stance for Family Therapy
19
postmodern researcher Eliot Mishler ( 1 986) . I n one of his chapters
he looks at the methods of Marianne Paget, herself a researcher,
and quotes her description of a project in which she asks women
artists about their own creative process:
Reflectively examining the form and quality of her questions, which
were not standardized and predetermined by an interview schedule,
[Paget] observes that they often have a hesitant and halting quality as
she searches for ways to ask about what she wants to learn; they are
formulated and reformulated over the course of the interview. She
suggests that this way of questioning may allow for and encourage
replies that are equally searching, hesitant and formulated in the process
of answering; that is, she creates a situation where the respondent too
is engaged in a search for understanding. Paget refers also to the
significance of her silences for how her respondent comes to tell her
story in her own way, noting that at many points, for example, when
the respondent paused, she remained silent when she ' might have
entered the stream of seech . ' (Mishler,
1 986: -7)
Tberapist Narratives
There is above all a relexive loop between professional and client
that includes the therapist's own working philosophy. Social
constructionists hold firmly to the idea that there are no incon
trovertible social truths, only stories about the world that we tell
ourselves and others. Most therapists have a story about how
problems develop and are solved or dis-solved .
Ben Furman (forthcoming) challenges this idea when he says that
first we find a hypothesis, then we base an intervention on it. He
says that the reverse is usually the case. We go in with an interven
tion already in mind and then come up with a hypothesis that
supports it. For instance, if a therapist uses a psychodynamic
framework , she will assume that her job is to help someone work
through a trauma of the past and will therefore look for a
narrative that shows a developmental deficit. Or a family therapist
may believe that problems are related to improper hierarchies in
the family structure and will propose altering coalitions between
members who are in different generation lines. There are many
such examples of therapist narratives.
I was playing with this idea in relation to Pearce and Cronen's
levels of communication, mentioned above, which they divide into
seech act, episode, relationship, lifescript, family myth, and
cultural program. Each of these levels can be viewed horizontally,
that is, as contexts for one another. A particular sequence between
two people can be the context for a child's temper tantrum or it
can be the other way around. The segment of communication a
Copyrighted Material
20
Constructing the Theoretical Contxt
therapist most characteristically focuses on will tell us 'ore about
the therapist than about the family.
To cite instances, some therapists, like the Milan Associates, go
after what they see as a family myth. Others target the individual's
lifescript. Still others go in at the level of the speech act, reflecting
back a word used by the client and racheting it bit by bit toward
one that oens up more possibilities. I saw a videotape of
Goolishian and Anderson speaking with a client who had been
viewd as a 'young bag lady' and who spent much of her time
sitting in a dark closet. During the conversation, the woman
changed her complaint from a 'boredom sensation' to feling
'unhappy' or 'depressed. ' This was one of the events of the session
that made it possible to alter the description of the client from a
'crzy' person to someone who was suffering from being alone.
Considerations about which level of communication a therapist
goes in on can explain some conflicts in the field. Take the objec
tion raised by feminist family therapists to systemic practice. They
feel that in cases of battering, seeing the couple together absolves
the man from responsibility and blames the woman. This view is
congruent with going in on the level of the epsode. In this context,
the violence is wrong and must stop. The woman should not be
seen together with the man lest it be implied that she is s responsi
ble for the battering as he is. But if one goes in on the level of the
relatioship, which is what systemic therapists do, then one sees the
interlock of behaviors over time. This view may empower the
woman to be able to do some things differently; at the very least
it relieves her of the title of victim.
Of course, no level is more true than the other; it is just that a
different solution to the problem falls out of which one is focused
on. It may be that the episode level will suersede the relationship
level because stopping the violence takes priority. There are also
feminists who prefer going in at the level of the cultural program,
saying that to treat the woman as a erson who needs therapy is
to remain apolitical and to inadvertently support the status quo.
Asciative Foms
But the danger in any scheme that divides up social interaction is
that we too often choose one category and then start to believe in
it. We need a method that prevents us from making such a choice
except as intention and context cause us to do so. In therapy, one
way to build in the requisite doubt is to set up a situation where
a plurality of stories is encouraged and assciative formats keep
meanings unftxed. This is hapening all over now. It is striking
Copyrighted Material
A Relexive Stance jor Family Therapy
21
how many therapists are showing a new interest i n relecting
modes, associative modes and metaphoric modes of doing therapy.
Tom Andersen, for instance, often uses images to describe
people's views and actions. I am thinking of an interview of a
couple, one of whom was Buddhist and the other Christian. During
a team reflection, Tom offered an image of 'two beautiful smiling
suns . ' He followed this idea with an incantation that went: 'Let go
the sun, let rise the sun . ' To my literal mind, he was suggesting
that a solar system with two suns might have a problem, and
indeed they did seem to be locked into a struggle of wills. Now,
I know that I am only imposing my own understanding. According
to a follow-up, the couple merely remembered the interview as
being very useful, and did not comment on the symbolism at all.
The reflection stayed ambiguous, allowing the couple to associate
to the images according to their own views .
I, myself, encourage people to play with stories, and will offer
some of my own to push the idea along. I admit that my stories
tend to be positive and transformative, meaning that I try to turn
what is experienced as a difficulty into something that contains
some hope. Often, in the New Age community where I live, the
idea of karma comes up. I might then describe a couple's problem
as a 'karmic issue' and suggest that it might have to do with a
dilemma that did not get resolved in past generations, if not past
lives. For good or ill , they have the opportunity to work on it with
each other. If they are successful, the children of the next genera
tion can move on to a new challenge.
This playing with associative forms - stories, ideas, images,
dreams - has always been part of therapy, but only now has it had
a foundation in one of the descriptive human disciplines, which is
what I take social constructionism in its widest form to be. As I
continue to check in with the work of persons who are experimen
ting with these newer models, I am struck by the emphasis on
linguistic play, and wonder if we are not seeing a new Gestalt for
systemic consultation. The Galveston group is currently using the
term 'collaborative language systems' approach; Gergen has
suggested 'narrative therapy; ' I and others have been using the
word 'reflexive. ' Yet other terms are undoubtedly being tested out,
as the social and linguistic process that forms new fields of study
wends its way through time.
An Ethic of Participation
In ending, I would like to return to the contribution of the
postmodern ethnographers. Clifford and Marcus ( 1 986) take the
Copyrighted Material
22
Constructing the Theoretical Context
idea of the transcendental or objective observer and replace it with
the idea of a collaboration in which no one has the final word .
Implicitly, the nature of the conversation changes. In their words:
Because post-modern ethnography privileges 'discourse' over 'text, ' it
foregrounds dialogue as opposed to monologue, and emphasizes the
cooperative and collaborative nature of the ethnographic situation . . . .
In fact, it rejects the ideology of 'observer-observed, ' there being
nothing observed and no one who is observer. There is instead the
mutual, dialogical production of a discourse, of a story of sorts. (Clif
ford and Marcus, 1986: 1 26)
Statements like these suggest that an ethic of participation rather
than a search for 'the cause' or 'the truth' is now emerging as a
central value of social thought and action . Applied to therapy, this
would put our goals in a frankly political light. But I would resist
the idea that we should espouse a new kind of Marxism. Even in
espousing emancipation, nobody has the corner on what the ideal
discourse should be or which social problem is the most pressing.
In general, our aim should be a critical stance that favors becoming
aware of the power relations hidden within the assumptions of any
social discourse, including critical discourse itself . Thus, not just
our theory but our practice should reflect an awareness of hidden
power relationships. It is not sufficient simply to stop blaming
women or to empower ethnic groups. Activism, especially in a
'good cause,' runs the risk of reinforcing the illusions of power of
the professional herself .
Here I return finally to the dangers of professionalism. Masson
( 1 0), as I have said, questions the elevated status of the health
professional. He quotes from Profession of Medicine ( 1 972) by
medical sociologist Eliot Freidson:
It is my own opinion that the profession's role in a free society should
limited to contributing the technical information men [sic} need to
have to make their own decisions on the basis of their own values.
When he preempts the authority to direct, even constrain men's [sic}
decisions on the basis of his own values, the professional is no longer
an expert but rather a member of a new privileged class disguised as
expert. (Freidson, 1972: 382)
e
I respectfully agree with that statement, except for the use of the
word 'men' to represent all people. As Masson points ou� else
where in his book, the subjects of the early versions of the talking
cure we call psychotherapy were mostly women, and still are. In a
free society, women as well as men must have access to the think
ing of the persons they consult, in order to prevent 'professionals
disguised as experts' from making their choices for them. The
Copyrighted Material
A Relxive Stance for Family Therapy
23
reflexive, reflecting and relective formats I am addressing in this
chapter go part of the way to make this possible.
References
Andersen, T. (1 987) 'The reflecting team', Family Process, 26: 415-28.
Anderson, H . and Goolishian, H . ( 1 988) ' Human systems as linguistic systems',
Family Process, 27: 37 1 -95.
Bateson, G. ( 1 972) Steps to an Ecology of Mind. New York: Ballantine.
Chatwin, B. (1987) The Songlines. London: Jonathan Cape.
Clifford. J. and Marcus, G. ( 1986) Writing Culture. Berkeley, CA: University of
California Press.
Cronen, V . E . , Johnson, K.M. and Lannamann, l . W . ( 1 982) 'Paradoxes, double·
binds, and reflexive loops', Family Process, 2 1 : 9 1 - 1 1 2 .
Derrida, J . (1978) Writing and Difference. Chicago: University of Chicago Press.
Eisler, Riane ( 1 987) The Chalice and the Blade. New York: Basic Books.
Foucault, M. (1975) The Archeology of Knowledge. London: Tavistock .
Foucault, M. ( 1 977) Discipline and Punish. London: Allen Lane.
Freidson, E. ( 1 972) Profssion of Medicine. New York: Dodd Mead.
Furman, B. (forthcoming) 'Hindsight - the reverse psychology of the therapist' ,
Jounal of Family Therapy.
Gadamer, H. ( 1 975) Truth and Method, tr. G. Barden and J. Cumming. New York:
Continuum.
Geertz, C. ( 1 983) Local Knowledge. New York: Basic Books.
Gergen, K. ( 1 982) Toward Transformation in Social Know/edge. New York:
Springer-Verlag.
Gergen, K. ( 1 985) 'The social constructionist movement in modern psychology' ,
American Psychologist, 0 : 266-75 .
Gergen, K . ( 1 9 1 ) The Saturated Sef. New York: Basic Books.
Gilligan, C. ( 1 982) In a Dfferent Voice. Cambridge, MA: Harvard University
Press.
Gleick, J. ( 1987) Chaos. New York: Penguin Books.
Gould, S.J. ( 1980) The Panda 's Thumb. New York: W.W. Norton.
Haley, I. ( 1 963) Strategis of Psychotherapy. New York: Grune & Stratton.
Harre, R. ( 1984) Personal Being. Cambridge, MA: Harvard University Press.
Harre, R. ( 1986) The Social Constuction of Emotios. New York: Basil Blackwell.
Kearney, P . , Byrne, N. and McCarthy, I. ( 1989) 'Just metaphors: marginal
illuminations in a colonial retreat' , Family Therapy Cse Studies, 4: 17-3 1 .
Lax, W . and Lussardi, D . ( 1989) 'Systemic family therapy with young children in
the family: use of the relecting team' , in J . J . Zilback (ed.), Children in Family
Therapy, New York: Haworth.
Masson, I. ( 190) Agaist Therapy. New York: Fontana Paperbacks.
Mishler, E. ( 1986) Rsearch Interviewing: Context and Narrative. Cambridge, A :
Harvard University Press.
Pearce, W . B . and Cronen, V.E. ( 1980) Communication, Action and Meaning: the
Creation of Social Realitis. New York: Praeger .
Prigogine, I. and Stengers, l. ( 1984) Order out of Chaos. New York: Bantam
Books.
Shotter, l. and Gergen, K . (eds) ( 1989) Txts of Identity. London: Sage.
Copyrighted Material
24
Constructing the Theoretical Context
Tomm, K. (1987) ' lnterventive interviewing: Part I I . Reflexive questioning as a
means to enable self-healing ' , Family Proces, 26: 167-84.
von Glasersfeld, E. ( 1984) 'An introduction to radical constructivism', in P.
Watzlawick (ed.), The Invented Reaity. New York: W.W. Norton .
Whitehead, A . N. and Russell, B. (191 - 1 3) Principia Mathemafica, 2nd edn (3
vols.). Cambridge: Cambridge University Press.
Copyrighted Material
2
The Client is the Expert: a Not-Knowing
Approach to Therapy
Harlene A nderson and Harold Goolishian
That is an interesting and complicated question. If a person like you
had found a way to talk with me when I was first going crazy . . . at
all the times of my delusion that I was a grand military figure . . . I
knew that this [delusion] was a way that I was trying to tell myself that
I could overcome my panic and fear. . . . Rather than talk with me
about this, my doctors would always ask me what I call conditional
questions . . . . [To which the therapist inquired, 'What are conditional
questions?' ]
You [the professionals] are always checking me out . . . checking me
out, to see if I knew what you knew rather than find a way to talk with
me. You would ask, 'Is this an ashtray?' to see if I knew or not. It was
as if you knew and wanted to see if I could . . . that only made me
more frightened, more panicked. If you could have talked with the 'me'
that knew how frightened I was. If you had been able to understand
how crazy I had to be so that I could e strong enough to deal with
this life threatening fear . . . then we could have handled that crazy
general.
The words are those of a revolving-door treatment failure, a
thirty-year-old man, Bill, who had been hospitalized on several
occasions for what had been diagnosed as paranoid schizophrenia.
His previous treatment contacts had been unsuccessful. He had
remained angry and suspicious, and he had been unable to work
for some time. Through much of his adult life he was sporadically
on 'maintenance doses' of psychoactive medication. At the time he
first consulted one of the authors he had once more been fired
from a teaching job. More recently, the man had greatly improved
and had been able to hold down a job. He insisted that his current
therapist was different from the others and that he now felt more
capable of managing his life. It was this conversational context that
influenced the question, 'What, if anything, could your previous
therapists have done differently that would have been more useful
to you? '
In this conversation Bill was referring to his experience of
therapy s practiced by the authors and their colleagues at the
Houston Galveston Family Institute. This is a therapy that has
ben evolving over the last twenty-five years. During this time the
Copyrighted Material
26
Constructing the Theoretical Context
thinking has undergone a major shift away from the usual theories
of social science that typically inform psychotherapy. The ideas in
this chapter represent a current interest in an interpretive and
hermeneutic approach to understanding therapy. Specifically, the
therapist position of 'not-knowing' and its relevance to the notions
of therapeutic conversation and conversational questions is
discussed.
From Social Structure to tbe Generation of Human
Meaning
Over the last several decades, developments in the systemic
therapies have attempted to develop a conceptual framework that
bypassed the earlier empiricism of theories of therapy. These
developments shifted family therapy thinking to what is called
second-order cybernetics and ultimately constructivism. Of late it
has been our conclusion (Anderson and Goolishian, 1 988, 1989,
190a) that there are serious limits to this cybernetic paradigm as
it informs therapy practice. These limits are principally in the
mechanical metaphors underlying cybernetic feedback theory. We
note that within this metaphor there is little opportunity to deal
with the experience of an individual. We also see limited utility in
the increasingly popular cognitive and constructivist models that
ultimately deine humans as simple in/ormation-procssing
machines as opposed to meaning-generating beings (Anderson and
Goolishian, 1988, 1990a; Goolishian and Anderson, 1981).
Meanwhile, our developing theories of therapy are rapidly
moving toward a more hermeneutic and interpretive position. This
is a view that emphasizes 'meanings' as created and experienced by
individuals in conversation with one another. In pursuit of this new
theoretical base, we have developed a number of ideas that move
our understanding and explanations of therapy into the arena of
shifting systems that exist only in the vagaries of discourse,
language and conversation. It is a position that is nested in the
domains of semantics and narrative. Our current osition leans
heavily on the view that human action takes place in a reality of
understanding that is created through social construction and
dialogue (Anderson and Goolishian, 1985; Anderson et al., 1986a;
Anderson and Goolishian, 1988). From this position, people live,
and understand their living, through socially constructed narrative
realities that give meaning and organization to their experience. It
is a world of human language and discourse. Earlier, we have
tlkd aout these ideas, about systems of meaning, under the
rubric of problem-determined systems, problem-organizing dis-
Copyrighted Material
The Client is the Expert
27
solving systems, and language systems (Anderson and Goolishian,
1 985 ; Anderson et aI. , 1986a, b; Anderson and Goolishian, 1988;
Goolishian and Anderson, 1987 ).
Our current narrative position leans heavily on the following
premises (Anderson and Goolishian, 1988; Goolishian and Ander
son, 190).
First, human systems are language-generating and, simultane
ously, meaning-generating systems. Communication and discourse
define social organization. A socio-cultural system is the product
of social communication, rather than communication being a
product of structural organization. All human systems are
linguistic systems and are best described by those participating in
it, rather than by outside ' objective' observers. The therapeutic
system is such a linguistic system .
Secondly, meaning and understanding are socially constructed.
We do not arrive at, or have , meaning and understanding until we
take communicative action ; that is, engage in some meaning
generating discourse or dialogue within the system for which the
communication has relevance. A therapeutic system is a system jor
which the communication has a relevance specijic to its dialogical
exchange.
Thirdly, any system in therapy is one that has dialogically
coalesced around some 'problem.' This system will be engaged in
evolving language and meaning specific to itself, specific to its
organizations and specific to its dis-solution around 'the problem. '
I n this sense, the therapy system i s a system that is distinguished
by the evolving co-created meaning, 'the problem, ' rather than an
arbitrary social structure, such as a family. The therapeutic system
s a problem-organizing, problem-dis-solving system .
Fourthly, therapy is a linguistic event that takes place in what we
call a therapeutic conversation. The therapeutic conversation is a
mutual search and exploration through dialogue , a two-way
exchange, a criss-crossing of ideas in which new meanings are
continually evolving toward the 'dis-solving' of problems, and
thus, the dissolving of the therapy system and hence the problem
organizing problem-dis-solving system .
Fifthly, the role of the therapist is that of a conversational artist
- an architect of the dialogical process - whose expertise is in the
arena of creating a space for and facilitating a dialogical conversa
tion. The therapist is a participant-observer and a participant
jacilitator oj the therapeutic conversation.
Sixthly, the therapist exercises this therapeutic art through the
use of conversational or therapeutic questions. The therapeutic
question is the primary instrument to facilitate the development of
Copyrighted Material
28
Constructing the Theoretical Context
conversational space and the dialogical process. To accomplish this
the therapist exercises an expertise in asking questions from a posi
tion of <not-knowing ' rather than asking questions that are
informed by method and that demand specfic answers.
Seventhly, problems we deal with in therapy are actions that
express our human narratives in such a way that they diminish our
sense of agency and personal liberation. Problems are concerned or
alarmed objection to a state of affairs for which we are unable to
define competent action (agency) for ourselves. In this sense,
problems exist in language and problems are unique to the
narrative contxt from which they derive their meaning.
Eighthly, change in therapy is the dialogical creation of new
narrative, and therefore the opening of opportunity for new
agency. The transformational power of narrative rests in its
capacity to re-relate the events of our lives in the context of new
and different meaning. We live in and through the narrative iden
tities that we develop in conversation with one another. The skill
of the therapist is the expertise to participate in this process. Our
'self ' is always changing.
These premises place heavy emphasis on the role of language,
conversation, self, and story as they influence our clinical theory
and work. Today there is much interest among therapists about
these issues in the continuing attempts to understand and describe
clinical work. There are, however, very different views emerging.
Some writers emphasize the stability over time of the personal
narratives that we work with in therapy . We, on the other hand,
emphasize the always changing, evolving, and dialogical basis of
the story of the self. In taking this position, we find ourselves
emphasizing the therapist position of not-knowing in the under
standing that develops through therapeutic conversation. The
concept of not-knowing is in contrast to therapist understanding
that is based in pre-held theoretical narratives.
Not-knowing requires that our understandings, explanations,
and interpretations in therapy not be limited by prior experiences
or theoretically formed truths, and knowledge. This description of
the not-knowing position is influenced by hermeneutic and inter
pretive theories and the related concepts of social constructionism,
language, and narrative (Gergen, 1 982; Shapiro and Sica, 1 984;
Shotter and Gergen, 1 989; Wachterhauser, 1 986). This hermeneutic
position represents the theory and practice of interpretation.
Fundamentally, it is a philosophical stance that 'maintains that
understanding is always interpretive . . . that there is no privileged
standpoint for understanding' (Wachterhauser, 1 986: 39) and that
'language and history are always both conditions and limits to
Copyrighted Material
The Client is the Expert
29
understanding' (Wachterhauser, 1 986: 6). Meaning and under
standing are socially constructed by persons in conversation, in
language with one another . Thus, human action takes place in a
reality of understanding that is created through social construction
and dialogue. These socially constructed narrative realities give
meaning and organization to one's experience (Gergen, 1 982; Shot
ter and Gergen, 1 989; Anderson and Goolishian, 1 988).
Therapeutic Conversation: a Dialogical Mode
The process of therapy based on this stance, on this dialogical
view, is what we call a therapeutic conversation. Therapeutic
conversation refers to an endeavor in which there is a mutual
search for understanding and exploration through dialogue of
'problems . ' Therapy, and hence the therapeutic conversation,
entails an 'in there together' process. People talk 'with' one
another and not 'to' one another. It is a mechanism through which
the therapist and the client participate in the co-development of
new meanings, new realities, and new narratives. The therapist's
role, expertise, and emphasis is to develop a free conversational
space and to facilitate an emerging dialogical process in which this
'newness' can occur. The emphasis is not to produce change but to
open space for conversation. In this hermeneutic view, change in
therapy is represented by the dialogical creation of new narrative.
As dialogue evolves, new narrative, the 'not-yet-said' stories, are
mutually created (Anderson and Goolishian, 1 988). Change in
story and self-narrative is an inherent consequence of dialogue.
Achieving this special kind of therapeutic conversation requires
that the therapist adopt a not-knowing position. The not-knowing
position entails a general attitude or stance in which the therapist's
actions communicate an abundant, genuine curiosity. That is, the
therapist's actions and attitudes express a need to know more
about what has been said, rather than convey preconceived
opinions and expectations about the client, the problem, or what
must be changed. The therapist, therefore, positions himself or
herself in such a way as always to be in the state of 'being
informed' by the client ('client' in this chapter refers to one or
more persons). This 'being informed' position is critical to the
assumption in hermeneutic theory that the dialogical creation of
meaning is always a continuing process. In not-knowing the
therapist adopts an interpretive stance that relies on the continuing
analysis of experience as it is occurring in context.
The therapist does not ' know , ' a priori, the intent of any action ,
but rather must rely on the explanation made by the client. By
Copyrighted Material
30
Constructing the Theoretical Contxt
learning, by curiosity, and by taking the client' s story seriously, the
therapist joins with the client in a mutual exploration of the client' s
understanding and experience. Thus the process of interpretation,
the struggle to understand in therapy, becomes collaborative. Such
a position allows the therapist always to maintain continuity with
the client's position and to grant primary importance to the client's
world views, meanings, and understandings . This allows clients
room for conversational movement and space, since they no longer
have to promote, protect, or convince the therapist of their view.
This relaxing, this releasing process, is similar to a notion
attributed to Bateson: specifically, in order to entertain new or
novel ideas, there has to be room for the familiar. This does not
mean that the therapist develops and offers the new ideas or the
new meanings. They emerge from the dialogue between the therap
ist and the client and thus are co-created. The therapist simply
becomes part of the circle of meaning or hermeneutic circle (for
discussions of the circle of meaning or the hermeneutic circle, see
Wachterhauser, 1 986: 23-4; Warnke, 1 987: 83-7).
In therapy, the hermeneutic circle, or circle of meaning, refers to
the dialogical process through which interpretation begins with the
therapist's
preconceptions.
The
therapist
always
enters
the
therapeutic arena with expectations about the issues to be discussed
that are based on the therapist' s prior experiences and the referral
information. Therapy always begins with a question based on this
already created meaning. The meaning that emerges in therapy is
understood from this whole (the therapist's preconceptions), but
this whole is, in turn, understood from the emerging parts (the
client's story). Therapist and cli:nt move back and forth within this
circle of meaning. They move from part to whole to part again,
thus remaining within the circle. In this process, new meaning
emerges for both therapist and client.
To 'not-know' is not to have an unfounded or unexperienced
judgment, but refers more widely to the set of assumptions, the
meanings, that the therapist brings to the clinical interview. The
excitement for the therapist is in leaing the uniqueness of each
individual client's narrative truth, the coherent truths in their storied
lives. This means that therapists are always prejudiced by their
experience, but that they must listen in such a way that their pre
experience does not close them to the full meaning of the client's
descriptions of their experience. This can only happen if the therap
ist approaches each clinical experience from the position of not
knowing. To do otherwise is to search for regularities and common
meaning that may validate the therapist's theory but invalidate the
uniqueness of the clients' stories and thus their very identity.
Copyrighted Material
The Client is the Expert
31
The development of new meaning relies on the novelty and the
newness, the not-knowing of what it is that the therapist is about
to hear. This requires that the therapist have a high capacity
simultaneously to attend to both inner and outer conversation.
Gadamer has stated :
A
person trying to understand a text is prepared for it to tell him
something. That is why a hermeneutically trained mind must be, from
the start, sensitive to the text's quality of newness. But this kind of
sensitivity involves neither 'neutrality' in the matter of the object nor
the extinction of one's self, but the conscious assimilation of one's own
bias, so that the text may present itself in all its newness and thus be
able to assert its own truth against one's foremeanings. (1975: 238)
Interpreting and understanding, then, is always a dialogue between
therapist and client and is not the result of predetermined,
theoretical narratives that are essential elements of the therapist's
world of meaning.
Central to the many linguistic and socially derived narratives that
operate in behavioral organization are those that contain within
them the elements articulated as self-descriptions, or first-person
narratives. The development of these self-defining narratives takes
place in a social and local context involving conversation with
significant others, including oneself. That is, people live in and
through the ever-changing narrative identities that they develop in
conversation with one another. Individuals derive their sense of
social agency for action from these dialogically derived narratives.
Narratives permit (or inhibit) a personal perception of freedom or
competency to make sense and to act (agency). The 'problems'
dealt with in therapy can be thought of s emanating from social
narratives and self-definitions that do not yield an agency that is
effective for the tasks implicit in their self-narratives. Therapy
provides opportunity for the development of new and different
narratives that permit an expanded range of alternative agency for
'problem' dis-solution. It is the accomplishment of this new
narrative agency that is experienced as 'freedom' and liberation by
those who view therapy as successful.
At the same time this liberation requires a shift away from the
traditional concept of therapist-client separation. We view client
and therapist s being together in a system that evolves over the
course of the therapeutic conversation. Meaning becomes a func
tion of their relationship. From this perspective, client and
therapist are seen s mutually affecting each other' s meaning, and
meaning becomes a byproduct of mutuality. Client and therapist
are deendent in the moment-to-moment creation of new under
standings. In effect, they generate a dialogically shared meaning
Copyrighted Material
32
Constructing the Theoretical Context
that exists only at the moment in the therapeutic conversation
which continues to change throughout time.
Conversational Questions: Keeping Understanding on
the Way
Traditionally, questions in therapy are inluenced by the therapist's
expertise, an expertise reflective of a theoretical understanding and
knowledge of psychological phenomenon and human behavior.
That is, the therapist explains (diagnoses) and intervenes (treats)
the phenomenon or behavior from this prior knowledge base, from
generalized theory. In doing this therapists emphasize (and protect )
their own narrative coherence rather than the client's. This know
ing position is similar to what Bruner ( 1 984) distinguishes as a
'paradigmatic posture' versus a 'narrative posture.' In the
paradigmatic posture the interpreter focuses on explanation that
emphasizes a denotative understanding, general categories, and
broader rules. For example, the use of concepts such as "id,' 'super
ego,' or 'symptom functionality' are the type of broad categories
often developed in the process of therapeutic understanding. To
ask questions in therapy from a knowing position fits with
Bruner's paradigmatic posture in that the response is limited to the
therapist's pre-held theoretical perspective. In contrast, the not
knowing position - similar to Bruner 's ' narrative posture' suggests a different kind of expertise; one that is limited to the
process of therapy rather than to the content (diagnosis ) and
change (treatment ) of pathological structure.
The therapeutic or conversational question is the primary tool
that the therapist uses to express this expertise. It is the means
through which the therapist remains on the road to understanding.
Therapeutic questions always stem from a need to know more
about what has just been said. Thus, the therapist is always being
informed by the client's stories and is always learning new language
and new narrative. Questions that are overly directed by a
methodology risk squelching the therapist's opportunity to be led
by the clients into their own worlds. The basis of therapeutic ques
tioning is not simply to interrogate the client or to gather informa
tion for validating or supporting hypotheses. Rather, the aim is to
allow the client to lead the therapist' s own range of understanding
into question.
In this hermeneutic sense, during the process of psychotherapy,
the therapist is not applying a method of questioning but rather
is continually adjusting his or her understanding to that of the
other person. Thus, the therapist is always in the prcess of
Copyrighted Material
The Cient is the Expert
33
understanding, always on the way to understanding and always
changing. Not-knowing questions reflect this therapist position and
this therapeutic process. Thus, the therapist does not dominate the
client with expert psychological knowledge so much as he or she is
led by, and learns from, the expertise of the client . The therapist's
task, therefore, is not to analyze but to attempt to understand, to
understand from the changing perspective of the client's life
experience. The object in hermeneutic understanding is to let the
phenomena lead. Bill's words at the beginning of this chapter seem
indeed a lament for just this sort of understanding.
Local Meaning and Local Dialogue
The process of questions generated from the posltlon of ' not
knowing' results in the development of a locally (dialogically )
constructed understanding and a local (dialogic ) vocabulary. Local
refers to the language, the meaning, and the understanding
developed between persons in dialogue, rather than broadly held
cultural sensibilities. It is through local understanding that one
makes intimate sense out of memories, perceptions, and histories.
Through this process the space for continuing new narrative with
new history - and thus new future - remains open.
The issue of local meaning and local language is important
because it seems that there is a range of experiences and a way of
knowing these experiences that is sufficiently different from
'knower' to 'knower' which will vary from therapy to therapy.
Garfinkel ( 1 967) and Shotter ( 1 90) make the strong point that in
any conversation the participants will refuse to understand what is
being said other than within the meaning rules which have been
negotiated within the context of the immediate dialogical exchange
itself. Meaning and understanding is, according to Garfinkel,
always a matter of negotiation between the participants. The tradi
tional paradigmatic language of general psychological and family
theory can never be sufficient to explain or understand locally
derived
meaning .
To
attempt
to
understand
the
first-person
experiences that therapists deal with in therapy through the use of
general psychological and family models as well as the associated
vocabularies leads to a reduction to stereotypical, theoretical
concepts. In using such concepts, such pre-knowledge , to under
stand the client's narrative, therapists often lose touch with the
client' s locally developed meanings and can constrain the client's
narrative. The therapist, therefore, becomes an expert in asking
questions about the stories told in therapy in a way that the ques
tions relate to the reasons for consultation (for example, the
Copyrighted Material
34
Constucting the Theoretical Contxt
problem as reported). To do this requires that the therapist remain
attentive to the development of, and understand within the client's
language, the narrative and the metaphors that are specific to the
problem.
What Therapeutic Questions are Not
Therapeutic questions from a not-knowing position are in many
ways similar to so-called Socratic questions. They are not rhetorical
or pedagogical questions. Rhetorical questions give their own
answers; pedagogical questions imply the direction of the answer.
Questions in traditional therapy are often of this nature; that is,
they imply direction (correct reality), and leave the client a hint in
order to reach the 'correct' answer.
in contrast, not-knowing questions bring into the open some
thing unknown and unforeseen to the realm of possibility. Thera
peutic questions are impelled by difference in understanding and
are drawn from the future by the as-yet unrealized possibility of a
community of knowledge. In asking from this position the therap
ist is able to move with the 'not-yet-said' (Anderson and
Goolishian, 1 988). Therapeutic questions also imply many possible
answers. Conversation in therapy is the unfolding of these 'yet
unsaid' possibilities, these 'yet-unsaid' narratives. This process
accelerates the evolution of new personal realities and agency that
emerge from the evolving of new narratives. New meaning, and
therefore new agency, is experienced as change in individual and
social organization.
Cse xample: 'How long have you had ths
dsese?'
A frustrated psychiatric colleague requested a consultation on an
imenetrable case - a forty-year-old man who chronically felt he
had a contagious disease and was perpetually infecting others, even
killing them, with it. Multiple negative medical consultations and
psychotherapies had failed to relieve the man of his conviction and
fear about his infectious disease. Although he talked of difficulties
in his marriage (his wife didn't understand him) and his inability
to work, his primary concern was his disease and the ever
spreading contamination. He was frightened, distraught, . and
unable to be at peace because of the harm and destruction that he
knew he Was spreading.
Early in his story, wringing his hands, he told about being
diseased and infectious. The consultant (Goolishian) asked him,
' How long have you had this disease? ' Looking astonished and
A
Copyrighted Material
The Cient is the Expert
35
after a long pause, the man began t o tell his story. It began, he
said, when he was a young merchant seaman. While in the Far East
he had sexual contact with a prostitute. Afterwards, remembering
the lectures on sexually transmitted diseases that were given to the
crewmen on the boat, he feared that his lust had exposed him to
one of these horrible sexual diseases and that he required treat
ment. Panicked, he went to a local clinic for consultation. At this
clinic, he explained his fears to a nurse who was from a religious
order. She sent him away saying that they did not treat sexual
perverts there - that he needed confession and God, not medicine.
For a long time after that, ashamed and guilt-ridden, he kept his
concerns to himself and confided in no one.
When he returned home from sea he was still frightened that he
had contracted some disease but he could not bring himself to
confide in anyone. He would appear at various medical clinics, ask
for a physical examination and be told that he was in excellent
shape. These negative reports convinced him that his disease was
much worse because it was unknown to medical science. As his
concerns grew he began to think that he was infectious and that he
was contaminating others. This contamination of others became
such a problem that he eventually realized that he was infecting
others indirectly; for example, by viewing television or by listening
on the radio . He continued to consult physicians, but the physical
and laboratory examinations were always negative. By now he was
being told, not only that he did not have a disease but that he did
have a mental condition, and he was referred on several occasions
for psychiatric consultation. Over time he became convinced that
no one understood the seriousness If his contamination, the extent
of his disease, nor the destruction he was causing.
As the consultant continued to show interest in his dilemma, the
man became more relaxed. Somewhat animated, he elaborated his
story and joined with the consultant's curiosity. The consultant did
not simply take a history or re-collect events of the static past. His
curiosity remained with the man's reality (the disease and
contamination problem). The intent was not to challenge the man's
reality or the man's story, but rather to learn about it, and to let
it be re-told in a way that allowed the opportunity for new meaning
and new narrative to emerge. In other words, the consultant's
intent was not to talk or manipulate the man away from his ideas,
but rather through not-knowing (non-negation and non-judgment)
to provide a starting point for dialogue and the opening of conver
sational space.
Colleagues viewing the interview process were quite critical of
this collaborative position and of questions like ' How long have
Copyrighted Material
36
Constructing the Theoretical Context
you had this disease? ' They feared that such questions have the
effect of reinforcing the patient's 'hypochondriacal delusion.'
Many suggested that a safer question would have been, 'How long
have you thought you had this disease? '
The not-knowing position, however, precludes the stance that
the man's story was delusional. He said he was sick. Thus, it was
necessary to hear more, to learn more about his sickness, and to
converse within this languaged reality. Being sensitive to and trying
to understand the man's reality was an essential step in a continu
ous process towards establishing and maintaining a dialogue. It
was critical that the consultant remain within the rules of meaning
as developed in the local conversation and to talk and understand
in the familiar language and vocabulary of the client. This is not
the same as condoning or reifying another's reality. It is a conver
sational moving within the 'sense' of what has just been said. It
moves with the narrative truth of the client's story rather than
challenging it, and remains within the locally developed and locally
negotiated meaning system.
To have asked a safer question like ' How long is it that you
think you have been diseased? ' would only have served to impose
the consultant's predetermined or 'knowing' and 'paradigmatic'
view that the disease was a igment of the man's imagination or a
delusion and distortion in need of correction. In response to such
a question the suspicious man would have been left to operate
from his own preconceived ideas and expectations of the consul
tant. Most likely, once again, he would have felt misunderstood
and alienated. The consultant would have been just one more in
the line-up of professionals who could not believe and who asked
'conditional' questions. Misunderstanding and alienation are ingre
dients that close rather than open dialogue.
Upon leaving this interview, the man was asked by the referring
psychiatrist (who had been observing) how the interview went. His
immediate response was, 'You know, he believed me! ' In a follow
up conversation, the psychiatrist described the continuing effect
that the interview had on himself and the client. He said that the
therapy sessions seemed less dificult and that the man's life situa
tion was much better. Somehow, he said, whether or not the man
was infected was no longer an issue. The man was now dealing
with his marriage and unemployment problems and there had even
ben some conjoint sessions with the man 's wife. The consultant's
not-knowing opened a starting point for, a possibility for, a
dialogical exchange between the client and himself, between the
client and the psychiatrist, and etween the psychiatrist and
himself.
Copyrighted Material
The Cient is the Expert
37
This does not suggest that the consultant's questions produced a
miracle cure. Nor is it to suggest that any other question would
force a further therapeutic impasse. No magical question or inter
vention can singularly influence the development of a life. No one
question can open a dialogical space. Nor does the question itself
cause someone to shit meaning, to have or not to have a new idea.
But, rather, each question is an element of an overall process .
The therapist's central task is to ind the question to which the
immediate recounting of experience and narrative presents the
answer . Such questions cannot be pre-planned or pre-known. What
has just been told, what has just been recounted, is the answer to
which the therapist must find the question. The developing
therapeutic narrative is always presenting the therapist with the
next question. From this perspective, questions in therapy are
always driven by the immediate conversational event. To not-know
means that the accumulated experience and understanding of the
specific therapist is always undergoing interpretive change. It is in
this local and continuing process of question and answer that a
particular understanding or a particular narrative becomes a start
ing point for the new and 'not-yet-said.'
Summay
Therapeutic conversation and therapeutic questions that stem from
the position of not-knowing become a collaborative effort of
generating new meaning based on the linguistic and explanatory
history of the client, as his or her story is continually retold and
elaborated through the therapeutic dialogue. This kind of
dialogical exchange facilitates the change in first-person narrative
that is so necessary to change in therapy. New futures result from
developing narratives that give new meanings and understandings
to one's life and enable different agency. In therapy this is best
accomplished by questions born of a genuine curiosity for that
which is 'not-known' about that which has just ben said.
Telling one's story is a re-presentation of exerience; it is
constructing history in the present. The re-presentation relects the
teller's re-description and re-explanation of the experience in
response to what is not-known by the therapist. Each evolves
together and influences the other, as well as the experience, and
thus, the re-presentation of the experience. This does not mean that
in the course of therapy therapists simply narrate what has already
been known. They do not recover some identical picture or story.
Rather, therapists explore the resources of the 'not-yet-said.'
People have imaginative memory. Past accounts are retrieved in
Copyrighted Material
38
Constructing the Theoretical Context
such a way that the power of countless new possibilities is invoked,
and thus new fiction and new history are created. Imagination is
constituted in the inventive power of language through the active
process of conversation; the searching for the 'not-yet-said. '
In therapy, interpretation, the struggle to understand, is always
a dialogue between client and therapist. It is not the result of
predetermined theoretical narratives essential to the therapist's
world of meaning. In attempting to understand the client the
assumption must be made that the client has something to say, and
that this something makes narrative sense, asserts its own truth,
within the context of the client's developing story. The therapist's
response to the sense of the client's story and its elements is in
contradiction to the traditional position in therapy which is to
respond to the nonsense, or pathology, of what has been said. In
this process the newly co-authored narrative understanding must be
in the ordinary language of the client. A therapeutic conversation
is no more than a slowly evolving and detailed, concrete, individual
life story stimulated by the therapist's position of not-knowing and
the therapist's curiosity to learn. It is this curiosity and not
knowing that opens conversational space and thus increases the
potential for the narrative development of new agency and
personal freedom.
Refeences
Anderson, H . and Goolishian, H . (1985) 'Systems consultation to agencies dealing
with domestic violence', in L. Wynne, S. McDaniel and T. Weber (eds), The
Family Therapst s Consultant. New York: Guilford Press.
Anderson, H. and Goolishian, H. (1988) 'Human systems as linguistic systems:
evolving ides about the implications for theory and practice' , Family Procss,
27: 371-93.
Anderson, H . and Goolishian, H. ( 1 989) 'Conversations at Sulitjelma' , Newsletter,
American Family Therapy Asociation, Spring.
Anderson, H . and Goolishian, H. ( l Oa) 'Beyond cybernetics: comments on
Atkinson and Heath's "Further thoughts on second-order family therapy'' ' ,
Family Procss, 29: 1 57-63.
Anderson, H. and Goolishian, H. ( l 90b) 'Chronic pain: the individual, the family,
and the treatment system' , Hoston Medicine, 6: 14-10.
Anderson, H., Goolishian, H., Pulliam, G . and Winderman, L. ( l986a) 'The
Galveston Family Institute: some ersonal and historical persectives' , in D.
Efron (ed.), Jouneys: xpansios of the Strategic and Systemic Therapis. New
York: Brunner/Maze!.
Anderson, H . , Goolishian, H. and Winderman, L . ( l 986b) 'Problem determined
systems: towards transformation in family therapy' , Jounal of Strategic and
Systemic Therapies, 5: 1 - 1 4.
Bruner, J. (1984) 'Narrative and paradigmatic modes of thought' , Invited addrss,
American Psycholoical Association, Toronto, Aug.
Copyrighted Material
The Cient s the Exert
39
Gadner, H. ( 1 975) Tuth and Method. New York: Continuum.
Garfinkel, H. ( 167) Studis in Ethnomethodoloy. Englewood Cliffs, NJ: Prentice
Hall.
Gergen, K . ( 1982) Toward Transformation in Social Knowledge. New York:
Springer-Verlag .
Gergen , K. ( 1 985) 'The social constructionist movement in modern psychology' ,
Amercian Psychologist, 0: 266-75.
Gilligan, C . ( 1 982) In a Different Voice: Psychological Theory and Woman 's
Development. Cambridge, MA: Harvard University Press.
Goolishian, H. ( 1 90) 'Family therapy: an evolving story' , Contemporary Family
Therapy: an International Jounal, 1 2 (3): 173-80.
Goolishian, H. and Anderson, H. ( 1 98 1 ) 'Including non-blood related persons in
treatment: who is the family to be treated?' in A. Gurman (ed .), Qustions and
Answers in Family Therapy. New York: Brunner/Maze! .
Goolishian, H. and Anderson, H. ( 1 987) ' Language systems and therapy: an evolv
ing idea', Psychotherapy, 24 (3S): 529-38.
Goolishian, H . and Anderson, H . ( 1 90) 'Understanding the therapeutic system:
from individuals and families to systems in language', in F. Kaslow (ed.), Voices
in Family Psychology. Newbury Park, CA: Sage.
Shapiro, G. and Sica, A. ( 1 984) Hermeneutics. Amherst, MA: University of
Amherst Press.
Shotter, J. (10) 'The myth of mind and the mistake of psychology' , in W. Baker,
M. Hyland, R. van Hezewijk and S. Terwee, Rcent Trens in Theoretical
Psycholoy vo!. 2. New York: Springer-Verlag.
Shotter, J. and Gergen, K . J . (eds) ( 1 989) Txts of Identity. London: Sage.
Wachterhauser, B . R . ( 1 986) Hermeneutics and Moden Philosophy. New York:
State University of New York Press.
Warnke, G. ( 1 987) Gadamer: Hermeneutis, Tradition and Reson. Stanford, CA:
Stanford University Press.
Copyrighted Material
3
Therapeutic Process as the Social Construction
of Change
Laura Fruggeri
The recogmtlOn of the constructive role of the observer in any
process of observation, description, or knowledge represents a
turning point in the broader scientific domain and, specifically, in
the social sciences. In fact, the acknowledgement of the construc
tive function individuals have in their relationships with the world
constitutes the foundation for unbinding scientific discourse from
mechanistic elements as well as from the use of timeless logical and
mathematical metaphors (Bateson, 1972, 1979; Bateson and
Bateson, 1 987). Knowledge emerges as an on-going self-referential
construction; a recursion of descriptions that generate other
descriptions (von Foerster, 198 1 ). Individuals, in their processes of
constructing the world, are bound by the beliefs, maps, and
premises that they have about the world (Bateson, 1972; Maturana
and Varela, 1 987). The definition of knowledge as a self-referential
process is the starting point for the elaboration of a scientific
paradigm that cannot rely on objectivity, on one descriptive and
accurate language, or on a universal conceptual framework
(Ceruti, 1 986). It is a paradigm that does not separate the study of
an object from the study of the knowing subject (Morin, 1977).
This epistemological perspective is a revolutionary point of view
that has much influenced the clinical field. Paraphrasing Varela
( 1979), we can say that it became very clear that psychotherapy. as
all human affairs, is based on the hermeneutic circle of inter
pretation-action. As 'at each stage, the observer relates to the
system through an understanding, which modifies his relationship
to the system' (Varela, 1979: 57), so the psychotherapists construct,
through their own understanding and descriptions, the interactional
process they are involved in with patients.
The challenge represented by this thinking has been taken up by
scholars who operate from a wide range of therapeutic models. For
example, cognitive therapy was initially anchored to the behaviorist
tradition. However, many cognitive therapists are now moving to
a systemic-constructivist perspective (Guidano, 1987). In the
psychoanalytic field, many integrate the typically hermeneutic
tradition with an approach where the construction of the patient-
Copyrighted Material
Therapeutic Process
s
Social Construction
41
therapist relationship i s seen a s the fundamental element of the
psychoanalytic process (Bion, 1 983, 1 984). Systemic theory eman
cipated itself from the reductionist pragmatic perspective of the
sixties. A convincing critique to the directive, instrumental,
control-oriented therapeutic models was developed (Dell, 1 982;
Keeney, 1 983; Hoffman, 1 986). At the same time, a non
instrumental framework based on constructionist principles began
to emerge. The interactional processes that construct social mean
ings have become a crucial issue in the theory and practice of
psychotherapy (Cronen et al . , 1 982; Fruggeri et al. , 1 985 ; Ugazio,
1 98 5 ; Anderson et aI . , 1 986; Goolishian and Anderson, 1 987;
Andersen, 1 987 ; Cecchin, 1 987; McCarthy and Byrne, 1 988; Hoff
man, 1 988; Fruggeri and Matteini, 1 988; Fruggeri et aI. , 1 99 1 ) .
I n the systemic approach, social constructionism has generated
conceptual and methodological revisions. Many therapists, starting
from pragmatic, strategic, and structural backgrounds, are now in
the middle of a transitional phase. They are attempting to integrate
old and new models, old certainties and new sets of premises. The
new scientific paradigm raises some questions that do not merely
pertain to therapeutic techniques . Instead, they challenge the very
notion of psychotherapy and the identity of the therapist. It is , in
fact, a thinking that questions the foundations on which psycho
therapy, both as a scientific and as a social phenomenon, is based.
It is an epistemological perspective that questions the premises
according to which therapists define themselves, elaborate theories
and practices, models and techniques, develop interpersonal,
social, and institutional relationships. In this transition, therapists
have found themselves faced with many dilemmas. These dilemmas
center on important issues, including ( l ) a questioning of the
medical model upon which psychotherapy was developed; (2) a
demystification of the therapist's transformative skills; and (3) a
confusion surrounding the ethical and professional responsibilities
of the therapist .
The Potent become Impotent
The self-reference that characterizes the process of knowledge
implies that the relationships between the individual and the
environment or other individuals cannot be instructive interactions.
That is to say that 'no one can do anything to anybody. ' This is
exactly the opposite of the basis upon which the therapist-client
encounter takes place and on which the therapist bases his or her
actions. It is, in fact, contrary to the statement that concedes to
therapists the power to change clients through their use of tchnical
Copyrighted Material
42
Constructing the Theoretical Context
tools. The concept of non-instructive interaction involves a revision
of the causal paradigm through which the phenomenon of psycho
therapy is explained. The demise of the therapist's potency opens
an empty space: what is left of psychotherapy if one of its
constitutive elements is gone?
The Medical Model is Pushed Aside
To assume that individuals construct their realities opens a discus
sion that ertains to the issue of the description of normal or
pathological mechanisms. The constructionist approach holds that
the regularities of individuals or families functioning are not
features of that person or of that family, but of the therapist's
descriptions. As Dell ( 1 982) says, there are an infinity of features
of a person or of a family, and each one is defined by a form of
describing. Such descriptions are not of the client; they are
something that the therapist brings to the client.
However, the medical model, upon which many of the psycho
therapeutic, heuristic principles are based, teaches us that the cure
of all states of discomfort is linked to the precise identiication of
the pathological mechanism. This mechanism should, in fct, be
destroyed with the proper treatment. Thus, if we claim that the
therapist nnot have access to the objective knowledge of any
pathological mechanism, how can we still deine the therapist s a
healer and still call the practice a cure?
The Wand is Broken
Starting from the idea that individuals' behaviors are a function of
their cognitive and symbolic processes, their interersonal
behaviors cannot be considered mere answers to what others do,
but functions of the meanings that the individuals attribute to their
own and others' behaviors. The therapist's interventions then do
not have an effectiveness in themselves, since their efforts are
linked to the meanings that the clients attribute to them. What then
is the significance of the therapist's tools? What sense does it make
to learn or use a technique whose reliability is not defined a priori;
a technique that cannot even be considered a therapeutic tool until
the client 'recognizes' it?
The Ethical-Professional Doubt Apears
If the direction of change is not unilaterally determined, therapists
are, in a way, disossessed of controlling the effctiveness of their
Copyrighted Material
Therapeutic Process as Social Construction
43
technical tools. In this frame, how can therapists be responsible for
their interventions? Where is the space for the responsibility that
socially, institutionally, and legally they are requested to take?
What is the therapist responsible for? In sum, these dilemmas raise
important questions.
The Identity Crisis Breaks Out
How is it possible to specify the therapist's intentionality? In what
ways do his or her conversations, dialogues, relationships with the
client differ from any other conversations, dialogues, or relation
ships?
Toward the Construction of a New Identity
Confronted with these dilemmas some therapists reject the con
structionist view, accusing it of solipsism; others feel impotent.
Many authors, particularly von Foerster (1981) and von
Glasersfeld (1984), have attempted to support the constructionist
view against the critique of solipsism. Given the historical context
in which their ideas emerged, von Glasersfeld and von Foerster
emphasized the observer or the knower. We can clearly recognize
the important shift this emphasis represented. However, we can
now - in our historical context - see that an increased emphasis
on the observer can lead to recapitulation of the same dualistic
subjct/object schema presented by traditional orientations
focused on the observed. We need to move the fcus from this
dualistic tradition of subject and object to treat the process of
knowledge. In doing so we must emphasize that knowledge is a
social construction. We cannot ignore that the hermeneutic circle
of interpretation-action does not take place in a vacuum. The
descriptions of the observer /therapist cannot be considered
abstractions; they are socially constructed realities. Let us not
forget that every day each one of us has to cope with constructed
realities and still we do not experience an abstracted world. The
beliefs that construct these realities are not ideas in the minds of
people,
they
are
generated
in
communication
processes
(Moscovici, 1961, 1982, 1984, 1988). Therefore the hermeneutic
circle of interpretation-action can be described as follows: beliefs
held by individuals construct realities and realities are maintained
through social interaction which, in turn, confirm the beliefs that
are then socially originated.
By abandoning a dualistic epistemology we find it possible to
overcome the sense of paralysis the earlier dilemmas engender.
Copyrighted Material
4
Constucting the Theoretical Context
The dualistic epistemology presents choices between control and
impotence, effectiveness and ineffectiveness, objective knowledge
and non-knowledge. In other words, the logic of dualities rigidly
identiies the absence of control with impotence, science with
objectivity. Thus the absence of objectivity is identified with non
knowledge, and utility with effectiveness. That is, effectiveness is
rigidly associated with objectivity and control. The constructionist
approach offers the possibility to draw a new framework in which
all sorts of dualisms can be overcome. In fact, constructionism is
an observer's point of view in which movement for the observer is
from the considering of self looking at a universe to the recogni
tion of self as part of a social multiverse. It is a complementary,
non-dualistic perspective. It does not substitute a concept with its
opposite; it holds that the organizational closure of systems is
maintained through interactions, that change occurs through
stability, that autonomy takes place through constraints, and that
in limits we find possibilities.
Taking this particular view, I shall reconsider the clinical issues
laid out above. According to the principle of self-reference that
characterizes the processes of knowledge, the analysis that the
therapist makes of the client's situation and of the client's relation
ships cannot be considered an objective description. There is no
description that is more exact or more accurate; there are no tools
to be used for more correct observation. Therapists' descriptions
are, in fact, linked to their maps, and therapists will see what their
viewoint allows them to see. Yet, this is not solipsism. The
observer's/therapist's descriptions are constrained by the descrip
tions of the client's own descriptions. The social process, therefore,
where client's and therapist's descriptions converge act as con
straints and/or possibilities to continuing their individual view
points or changing them. This constraint renders self-reference a
constructing process instead of a mere solipsistic game. The obser
vation of the therapist is limited by the viewoint of the client and
vice versa (Fruggeri, 10). Thus therapists' constructions are
linked to the way their actions are interpreted by the client, to the
way their questions, comments, and interventions are 'heard' by
the client.
Let us take the typical situation in which a family therapist,
because of the maps he or she uses to describe the family, 'sees, '
among many possible features, that there is a conflict between the
parents. Let us also assume that the therapist is free from lineal
maps such s 'the parents' conflict is the cause of the child's symp
tom.' The connection that the therapist will draw between the
parents' conlict and the child's suffering is not only determind by
Copyrighted Material
Therapeutic Process
s
Social Construction
45
the maps of the therapist, but also by the meaning that the family
members will attribute to the search for a connection between these
'events . ' If the family uses lineal explanations, no matter what
intentions or maps the therapist uses, the family will 'hear' that the
parent 's conlict causes the child's suffering.
Research conducted on the professional-client relationship in
different contexts of intervention (Fruggeri, 1 988, 191) has iden
tified that the recurrent pattern summarized as 'the more the
professional helps the more the problem persists and amplifies' is
linked to the family's idea that they are inadequate, bad, or wrong.
This idea for the family, however, developed in their interactions
with the professional. It does not come from a wrong interpreta
tion of the given situation; rather, it comes from a right interpreta
tion, according to the specific belief systems of the persons
involved . That is, it emerges from the belief systems that the family
generates through their experience, as members of a cultural and
social community. In particular, the identified recurrent pattern is
not correlated to the presenting problem, to the type of interven
tion, to the referring modalities, nor to the way either the client,
the family, or the professional approaches the presenting problem.
The pattern is not even connected to the way they all relate with
one another. Instead, it emerges as the result of a coordination of
actions and of meanings attributed to the actions on behalf of
everyone involved in the situation.
Psychotherapy emerges here as a communication process in
which the different partners construct the reciprocal roles and
together construct an interpersonal context within a consensual
domain. In this perspective the definition of knowledge as an
operation of discovery is dismissed. In addition, the viewing of
psychotherapeutic practice as manipulation disappears. With this,
the distinction between knowing and acting is erased. Knowing
becomes, in fact, an act for which meaning emerges through the
coordination of client's and therapist's beliefs.
This casts a new light on the different phases of the therapeutic
process. The distinction between an interview aimed at understand
ing the client's dynamics and an interview aimed at modifying these
dynamics seems to be artificial. The interview conducted by the
therapist is simultaneously information taking and information
giving. For example, when I begin therapy I usually ask the ques
tions, 'What brought you here?' and 'How do you see the situa
tion? ' I ask these two questions to everyone in the family. I can
think of many different ways of starting a dialogue with the
clients. I select these questions out of many possible opening ques
tions. I could ask of behaviors instead of opinions, of symptoms
Copyrighted Material
46
Constructing the Theoretical Contxt
instead of explanations, and I could ask the questions to only one
family member (the client or one of the parents). The fact that I
ask the two specific questions instead of others is not random. It
is linked to the theoretical model I refer to. But this is not the only
reason. To ask the question, 'How do you see the situation?' to
everyone is not only an action coherent with the constructionist
theoretical model, but it also contributes to recognizing the inter
view as a construction process. Similarly, we can see that the ques
tion, 'What is your problem?' asked to only one person is not only
an expression of an objectivist framework (it assumes a problem
exists), but it may also contribute to construct with the family the
problem as objective. The word 'may' is used here in order to
underline that the kind of reality brought forth is, in a final
analysis, a co-construction. The therapist is not an observer who is
simply aware of the reflexivity between his or her actions and
beliefs, but is an observer of the self at the same time as construc
ting the situation that is being observed (Fruggeri, 1 990). This
translates into a methodological approach that sees the therapist
constantly hypothesizing about the meanings that her or his actions
can assume in the interactive context shared with the client.
The obvious question at this point is, 'How does the therapist
know what meanings the client attributes to the therapist's
actions?' The short answer would be that the therapist does not,
according to the framework developed here. However, 1 think this
would be a denial of the methodological issue implied in the ques
tion. Each therapist makes, at each stage of the interview, decisions
about what to do, how to do it, and whether to do it, in order to
help the client. All therapists use some criteria in making these
decisions. The effort to make one's criteria explicit contributes to
the specification of a methodology of psychotherapy and helps the
therapist to reflect on ways of constructing the therapeutic reality.
This methodological guideline (for example, questioning one's
own criteria) does not imply a search for truth or objectivity, not
even an approximation to it. While considering the unintended
consequences of all social interactions (Shotter, 1 90), this
methodology underlines the responsibility that the therapist has
for his or her constructions. Therefore, if the short answer to the
above question is that therapists cannot know the meanings
attributed by the client to his or her actions, the long answer is
that therapists cannot know them in an objective way, but it is
through hypothesizing about this question that they construct
the therapeutic context. The awareness of the criteria upon
which therapists constantly hypothesize becomes a therapeutic tool.
n even broader answer would be that therapists cannot avoid
Copyrighted Material
Therapeutic Process as Social Construction
47
addressing the issue of the social construction of belief systems
and, therefore, they cannot escape from studying these processes,
in which they are also deeply involved.
Let us return to the therapist's dilemmas. The discomfort emer
ging from the acknowledgement that 'no one can do anything to
anybody,' or from the ethical-professional doubt that derives from
the recognition that it is impossible to control how the client
evolves, vanishes if we connect these with the methodology
discussed above. The therapist does not have the power to change
nor unilaterally to determine the direction of change. It is the
redefinition of psychotherapy as a context of constructing social
realities that re-establishes the therapist's responsibility. Therapists
find themselves in a position requiring that they deal with the
intrinsic non-neutrality of their way of being in the relationship
(Marzari, 1 9 1 ). The belief systems connected with the therapist's
practice, and the way they coordinate their actions with the
client's, cannot be taken for granted. Nor can they remain invisible
any more. The development of the therapeutic process and its
results are strictly interdependent with them.
The therapist's power and responsibility become thus redefined.
They are freed from the notion of unilateral control and are
instead placed in the dynamic of the systemic co-construction. The
theoretical perspective that opposes power to responsibility ends up
with giving only a moralistic interpretation of these two concepts,
where power is always bad and responsibility is always good. On
the other hand, too much emphasis on responsibility outside of an
interpersonal-social context ends up as omnipotence, if not power,
thereby reproducing a control-orientated epistemological frame
work. Power should be neither celebrated nor demonized. Power
and responsibility could instead be reconsidered, using Bateson's
distinction between 'the whole' and ' the being part of. ' In essence,
one could say that the problem for a therapist is neither to be
powerful nor to succumb to power. Rather, the therapist should
take responsibility for his or her power of construction within the
constraints of the relational/scial domain.
The constructionist framework, on one hand, challenges us to
consider manipulation s an illusion. On the other hand, it requires
reflecting on the possibility that also the unilaterally defined
democratic, egalitarian attitude n represent a manipulation,
therefore an illusion. As ower is not uilaterally determined,
egalitarianism and the resect for others are not unilaterally deter
mined. They are the result of an interactive process, in which both
the offering of resect and the same acceptance/recognition of the
offer are ncessay.
Copyrighted Material
48
Constructing the Theoretical Context
New Questions Emerge
From a constructionist viewpoint, psychotherapy can be theoretic
ally redefined. Unbound from the mechanistic characterization that
conines it in the realm of techniques, psychotherapy emerges as an
interpersonal construction process. As such, psychotherapy cannot
be abstracted from the social context in which it takes place and
by which it is determined. Psychotherapy is socially defined as a
context for problem solving, evolution and change. Every time one
or more persons refer to a therapist by expressing their problem,
they also implicitly ask for help. They come with expectations
about what they will receive. The therapist cannot avoid operating
with the aim of overcoming the presenting problem. The therapist
cannot avoid acting as the 'designated agent of change' for a
'designated patient' who asks for an intervention (Marzari, 1 991).
To manage the psychotherapeutic situation effectively entails,
from this perspective, dealing with the social designation that
defines the therapist's identity (that is, s an 'expert'). At the same
time, however, effective management also requires keeping in mind
the theoretical principle that relational change cannot be unilater
ally created or governed . The idea of a therapist s an architect of
change can be abandoned without any trauma if we also abandon
the correlated idea of a client resisting change.
In a constructionist framework not only psychotherapy, but also
pathology, are re-conceptualized. The core of the issue is not the
etiology of symptoms, but rather the interpersonal and social
processes and dynamics that maintain the symptoms. Research
does not refer to the causes of a problem. It pertains to the strange
loops (Cronen et ai . , 1982) that emerge from the reciprocal deter
mination of beliefs and behaviors in the personal and interpersonal
experience. Attention is paid to the function of amplification and
maintenance of the strange loops through the social and scientific
communities, cultural values, and diagnostic and therapeutic prac
tices.
In this view, s Keeney suggests, psychotherapy is aimd at
modifying the way the problematic system changes in order to
remain stable. Therefore, 'therapeutic change involves change of
change - a change of how a system's habitual process of change
leads to stability' (Keeney, 1 983: 1 77). Psychotherapy can then be
defined s a process of deutero-Iearning (Bateson, 1 972); that is, a
process of co-constructing a context in which a change in the set
of alternatives from which choice is made becomes possible.
According to this definition, the therapist is described s the
person who takes part in the construction of interersonal realities
Copyrighted Material
Therapeutic Process as Social Construction
49
that have the characteristics of being different from the reality that
the client and the client's significant system have constructed in
their history/experience/practices . The therapist triggers a process
of change if he or she is successful in interfering with the repetition
of the same experience that brought the client to therapy
(Maturana, 1 988; Anderson et al . , 1 986; Fruggeri et aI. , 1 985;
Fruggeri and Matteini, 1 988; Fruggeri et aI. , 1 99 1 ) .
Thus the methodological guidelines o f psychotherapy are iden
tified in the following: ( 1 ) the introduction of differences; (2) the
proposal of different descriptions of some event; (3) new ways of
connecting behaviors and events; and (4) the introduction of reflex
ivity.
These pivotal methodological principles can remain at a super
icial level if we do not address how individuals, who are closed in
a circuit of premises and interpersonal behaviors that do not allow
them to make a choice out of that set of premises (Bateson, 1 972),
'see' the differences proposed by the therapist. Difference, novelty,
reflexivity are not intrinsic characteristics of the therapist's ques
tions or comments. The intervention which introduces differences
is only the one that is 'recognized' as such by the client. Should we
say that no matter what the therapist does, the result of the thera
peutic process will always be determined by the client who selects
what is useful for his or her change? I see this s a position which
re-invents, in its opposing form, the claim that the therapist deter
mines the results of the psychotherapeutic process. And, if the
latter leads to a control-oriented approach, the former leads to a
very loose definition of the phenomenon that we call psycho
therapy.
This is, in my opinion, a central issue for the constructionist
approach to psychotherapy. In order to address it, rigorous
research is needed. We still do not have answers to how beliefs are
scially generated, and we are even further away from a descrip
tion of how beliefs change. We claim that successful psychotherapy
is a prcess in which the clients change their premises or change the
conversations they are involved in, or change their narratives. We
imply that the narratives, conversations, and premises that should
be changed are the context in which the problem is brought forth.
However, we still do not have descriptions, coherent with the
autopoetic or endogenic perspective we refer to, that account for
the process of change in premises, or in conversations, or in
narratives. What makes a relationship a process of deutero
learning? What makes a conversation that particular tye of
conversation that changes all the other conversations? What makes
a narrative a special kind of a narrative that generates new
Copyrighted Material
SO
Costucting the Theoretical Contxt
narratives? My opinion is that therapists should answer these ques
tions in the name of a non-control-oriented constructionist
thinking.
One very first step in this direction is research that I, together
with a colleague, started (Fruggeri and Matteini, 1 9 1 ) . We have
conducted a systematic analysis of family therapy sessions, with the
aim of identifying eventual regularities in correlations between
changes in the way the clients (individuals or family groups)
describe, explain, attribute meaning to their experience and specific
kinds of interventions (questions or comments) of the therapist.
The study has, up to now, taken into consideration a limited
number
of
sessions.
The
following
are the regularities that
consistently emerged from the analysis.
First, the therapist's interventions to which the family members
respond with a different description, explanation, or attribution
are questions or comments that challenge the coherence between
descriptions, explanations, and attributions and maps, premises,
and belief systems. Additionally, every time that the therapist
offers a different description,
explanation, or attribution, the
family members tend to integrate such interventions in their belief
systems, maps, and premises. It seems that, in a therapeutic rela
tionship, the challenge to the coherence between descriptions and
beliefs constitutes a perturbation which challenges the individuals
to generate a new coherence.
Secondly, the most significant change in conversations (that is,
a change in the type of descriptions, explanations, attributions)
occurs in correspondence with an intervention of the therapist that
connects
the
multiple
descriptions,
explanations,
attributions
offered by the individuals in the course of the conversation. In this
sense, we could hypothesize that it is not sufficient to offer a
multiplicity of points of view, but the therapist has to offer the
ossibility for the family members to see them all connected. That
is an occurrence that happens only after the family members have
experienced the possibility of generating different points of view .
Conlusion
Some methodological guidelines emerge from the above considera
tions.
First, the practice of therapists working from a constructionist
framework is characterized by the acknowledgement of their
premises, point of view, biases. It is through this acknowledgement
that they can observe their own way of constructing the pheno
mena they are observing and their relationship to them.
Copyrighted Material
Therapeutic Process as Social Construction
51
Secondly, therapists decide their actions in consideration of the
meaning that their way of constructing the observed processes
assumes in the co-construction of the relationship with the others.
The
story
of
the
patients,
their
expectations,
the
referring
modalities, the request for help, eventual previous experiences with
therapeutic institutions, the beliefs that they share in a social
domain, all constitute the context of meanings within which the
therapist's actions are constructed by the patients.
Thirdly, therapists act in order to create differences or novelty.
We need further research in order to say what this means from a
methodological point of view. From the observations conducted
thus far it is proposed that differences and novelty are generated
by the patient when the therapist challenges the coherence of the
reflexive circle between beliefs and actions (constructions) and
when the therapist takes a different point of view. The context of
observation/construction is different not when therapists change
the object of observation, but when they change the way of observ
ing. A different type of viewpoint does not merely move from
individuals to relationships, from content to process, from patient
to therapist, from actions to meaning. The movement from this
perspective, which is still dualistic, is to the consideration of the
relationship between individual and family, to the imbrication o f
content and process, t o the reflexivity o f actions and meanings, to
the co-construction of therapist and client.
In this light it is not a mere matter of principle that therapists
are responsible for their power of construction. The power of
construction emerges as a responsibility that is scientific and, at the
same time, ethical and social.
References
Andersen, T. ( 1 987) 'The relcting team' , Family Procss, 26: 4 1 S-28.
Anderson, H . , Goolishian, H. and Winderman, L . ( 1 986) 'Problem determined
systems: toward a transformation in family therapy' , Jounal oj Strategic and
Systemic Therapies, S : 14- 1 9.
Bateson, G. ( 1 972) Steps to an Ecology oj Mind. New York: Ballantine.
Bateson, G. ( 1 978) 'Afterword' , in J . Brockman (d.), A bout Bateson . London:
Wildwood House. pp. 23S-47.
Bateson, G . ( 1 979) Mind and Nature: a Necesary Unity. New York: Dutton.
Bateson, G. and Bateson, M.e. ( 1 987) A ngels Fear. New York: Macmillan.
Bion, Y.R. ( 1983) A ttenzione e interpretazione. Rome: Armando.
Bion, Y.R. (1 984) Discusioni con Bion. Turin: Loescher.
Cecchin, G. ( 1987) ' Hypothesizing, circularity and neutrality revisited: an invitation
to curiosity' , Family Prcss, 26: 4OS- 1 3 .
Ceruti, M . ( 1986) II vincolo e la posibilitJ. Milan: Feltrinelli.
Cronen, Y . , Johnson, K. and Lannamann, J . ( 1982) 'Paradoxes, double binds and
Copyrighted Material
52
Constucting the Theoretical Context
relexive loops: an alternative theoretical perspective' , Family Procss, 2 1 :
91-112.
Dell, P . ( 1 982) ' Beyond homeostasis: toward a concept o f coherence' , Family
Procss, 2 1 : 21-40.
Fruggeri, L. ( 1 988) ' ( sistemi di significato nello sviluppo delle relazioni fra
educatori, genitori, bambino nell asilo nido', in W . Fornasa (ed.), Nido futuro:
strategie e posibilitJ. Milan: Angeli. pp. 65- 1 0 1 .
Fruggeri, L. ( 1 0) 'Metodo, ricerca, construzione: i l cambiamento come costru
ione per la conoscena', in M. Ingrosso (ed.), Itinerari sstemici nelle scienze
sociali. Milan: Angeli. pp. 247-64.
Fruggeri, L. ( 1 9 1 ) 'Servizi sciali e famiglie: dalla risposta I bisogno alia constru
zione delle cometenze', Oikos, 4: 175-0.
Fruggeri, L . , Dolti, D . , Ferrari, R. and Malteini, M. (1985) 'The systemic approach
in a mental health service', in D. Campbell and R. Draper (eds), Applicatios of
Systemic Family Therapy. London: Grune & Strutton. pp. 1 37-47.
Fruggeri, L. and Matteini, M. (1988) 'Larger systems? Beyond a dualistic approach
to the prcess of change' , Irish Jounal of Psychology, 9: 1 83-94.
Fruggeri, L. and Malleini, M. (191) 'La struttura della narrazione terapeutica', in
V. Ugazio (ed.), Soggetto, emozioni, sstema. Milan: Vita e Pensiero. pp. 67-83.
Fuggeri, L . , Telfner, U . , Castellucci, A . , Marzari, M. and Matteini, M. (1991)
New Systemic Ides from the Italian Mental Health Movement. London: Karnac
Books.
Goolishian, H. and Anderson, H. ( 1 987) 'Language systems and therapy: an evolv
ing idea' , Psychotherapy: Theory, Research and Practice, 24: 529-38.
Guidano, V.F. ( 1 987) Complxity of the Sef. New York : Guilford Press.
Hoffman, L. ( 1986) 'Beyond power and control: toward a "second order" family
systems therapy', Family Systems Medicine, 4: 381-96.
Hoffman, L. ( 1 988) 'A constructivist position for family therapy', Irsh Jounal of
Psycholoy, 9: 1 10-29.
Keney, B. ( 1 983) Asthetis oj Change. New York: Guilford Press .
McCarthY, I . and Byne, N. ( 1 988) 'Moving statutes: re-questioning ambivalence
through ambiguous discourse' , Irish Jounal of Psycholoy, 9: \73-82.
Marari, M . (191) La costuzione della dfferenza. Bologna: Clueb.
Maturana, H. ( 1988) ' Reality: the search for objectivity or the quest for a compel
ling argument' , Irsh Jounal oj Psychology, 9: 25-82.
Maturana, H . and Varela, F. ( 1 987) The Tree of Knowledge. Boston, MA: New
cience Library.
Morin, E. ( 1 977) La methode: la nature de la nature. Paris: Seuil.
Moscovici, S. (161) La ychanalse, son image et son public. Paris: Presses
Universitaires de France.
Moscovici, S. ( 1 982) 'The coming era of representations', in J .P. Codol and
J .Ph. Leyens (eds), Cognitive Analysis of Scial Behavior. The Hague: Nijhoff.
Moscovici, S. ( 1 984) 'The phenomenon of scial representations' , in R. Farr and
S. Moscovici (eds), Social Representatios. Cambridge: Cambridge University
Press.
Moscovici, S. ( 1 988) ' Notes towards a description of scial representations', European Jounal oj Scial Psycholoy, 1 8 : 2 1 1 -50.
Sholter, J . (10) Knowing of the Third Kind. Utrecht: University of Utrecht .
Ugio, V. ( 1 985) 'Oltre la scatola nera' , Terapia Familiare, 19: 75-83.
Varela, F. ( 1 979) Principls of Biological Autonomy. New York: North Holland.
Copyrighted Material
Therapeutic Process as Social Construction
53
von Ferster, H. ( 1 98 1 ) Observing Systems. Seaside, CA: Intersystems Publications.
von Glasersfeld, E. ( 1 984) 'An introduction to radical constructivism ' , in P .
Watzlawick (ed.), The Invented Reality. New York: Norton.
Copyrighted Material
PART I I
FORMS OF PRACTICE
4
Reflections on Reflecting with Families
Tom Andersen
This book has given me the privilege to re-walk my own tracks
over the years in order to describe and understand what might be
defined as my professional evolution. My way of describing and
understanding has shifted over time. So, the telling of my profes
sional story has to start at the end, namely with what I think today
about descriptions, their corresponding understandings, and how I
construct them.
What I Think Today
I see life as the moving of myself and my surroundings and the
surroundings of those surroundings towards the future. The shifts
of life around me come by themselves, not by me. The only thing
I can do is to take part in them. To take part is to learn to use
the repertoire of understandings and actions that have come from
the various experiences I have had over the years. What seems to
be most important is to learn what I shall
not do again. This idea
has been stimulated strongly from the exchanges I have had with
Harold Goolishian . 1 He says, 'If you know what to do it limits
you. If you know more what not to do, then there is an infinity
of things that might be done . ' How I use my repertoire is related
to how I understand the moment of life I take part in, and my
understanding is related to how I describe it. What I describe is
what I pay attention to and focus on. Life, every moment of it, is
so rich and full that it is impossible to pay attention to and focus
on everything at the same time. I have to select what to focus on;
if I will it or not, from moment to moment. Therefore, I
describe those parts of life that I
cannot
do not pay attention to and thus
do not focus on. My descriptions and understandings are formed
Copyrighted Material
Reflections on Reflecting with Families
55
in language, and I can only make them according to the language
I have in my repertoire. Therefore I can only pay attention to and
focus on that for which I have a language to describe and under
stand.
When life comes to me, it touches my skin, my eyes, my ears,
the bulbs of my tongue, the nostrils of my nose. As I am open and
sensitive to what I see, hear, feel, taste, and smell I can also notice
'answers' to those touches from myself, as my body, ' from inside ,'
lets me know in various ways how it thinks about what the outside
touches; what should be concentrated on and what not. This state
of being open and sensitive to the touches from the 'outside life'
and at the same time being open and sensitive to the answers from
the 'inside life' is what I prefer to call 'intuition.' At this point in
time my intuition seems to be what I rely on the most. In re
walking my professional tracks, my intuition tells me that I shall
take part first, and then sit down and think about the taking part ;
not sit down and think first and thereafter take part. As I am sure
that my thinking is with me as I take part, I have felt comfortable
following what my intuition has suggested to me.
This might correspond to some ideas which Thomas Kuhn (1 970)
discusses about theories. He says that all research that defines aims
and means within a given paradigm will 10st often produce
' findings' that support the theory upon wh{ch the research was
primarily based. Indirectly, Kuhn suggests that one might wait with
the applications of theory and let the practice be as free as possible
in its search for ' relevant' descriptions and understandings.
Thereafter one might discuss these ' findings' (descriptions and
understandings)
against
the
background
of
various
existing
theories. This might 'challenge' and maybe even expand these
theories as well. I have organized this chapter according to such
thinking. That means that I will speak from practice first and,
thereafter, now and then, stop to discuss and theorize about the
described practice. This might also comply with my understanding
of certain key ideas that have emerged from the discussion of
postmodern philosophy. Baynes et al. ( 1 987) state that theory is
itself a narrative. So, if my narrative is told within the framework
of my 'old' narrative - as, for instance, a repetition - it loses its
freedom.
The Early Years: Family Physician
After finishing medical school in the southern part of Norway
(Oslo), I moved to the arctic part of the country to be a country
family physician for four years.
Copyrighted Material
56
Forms 0/ Practice
Those four years created many questions and concerns. Two
became prominent. One was about the social effect of illness.
When a person, particularly a child, was sick, I wondered how I
could understand all the activities in the sick child's surroundings
that the sickness created. I thought psychiatry might be a field that
could provide answers, and I entered that field. The second ques
tion was about all the aches and pains in the moving parts of
patients for which my examinations did not suffice. How could all
these be understood? I did not know where the route was to be
found . I could only wait until the route one day would come by
itself.
Psychiatry gave no answer to the first question. It actually raised
new concerns: could there be alternatives to the beliefs that
'mentally ll patients' can be steered into health? Could there be
alternatives to separating the 'mentally ill' from their family,
friends, jobs, and so forth? (To be hospitalized in north Norway
often means to find oneself very far from home.) Could 'patients'
be called something other than 'patients'? Could altenatives to
standard treatment (namely, being locked behind closed doors,
given medication against one's will, behavior modification, and so
on) e more coherent with the context of 'patient'-family-friends
job-neighborhood? These were only some of many questions.
Searching for Alternatives
Some of us came together informally in the early 1 970s on
weekends once a month. We read Minuchin ( 1 974), Haley ( 1 963)
and Watzlawick et al. ( 1 974). We tried to apply their techniques.
However, we were not very successful in making the kind of
changes we envisioned.
I always felt uncomfortable at that time, when we, convinced of
having a better understanding of the problems than the families
themselves, provided a new and 'smart' understanding of the
problem or provided a 'smart' instruction how to handle it.
Watzlawick et al. (1 967) turned our attention to Gregory
Bateson. We were fortunate, and it was a great relief, to be
acquainted with the Milan team's approach (Selvini et aI. , 1 980)
through two members of the team, Gianfranco Cecchin and Luigi
Boscolo. In addition, Lynn Hoffman and Peggy Penn from the
Ackerman Institute in New York helped us elaborate our
understanding of Bateson's work (Bateson, 1 972, 1 978, 1 979) in
general, and the Milan approach in particular.
The Milan approach consists of a team meeting with the family.
A member of the team talks with the family while the rest of the
Copyrighted Material
Relections on Relecting with Families
57
team follows the conversation from behind a one-way mirror. The
person who talks with the family has a preliminary idea of how the
problem can be understood , a hypothesis, which guides their inter
view. During the interview the interviewer leaves the family to join
the remainder of the team to discuss possible interpretations that
are different from the family's. The interviewer then disconnects
with the team and reconnects with the family to give this new
understanding. This is called 'the intervention.'
When my various colleagues and I tried to apply the Milan
approach, I always felt uncomfortable delivering the intervention
to the family. It was always hard to say, 'This is what we see,' or
'This is what we understand,' or 'This is what we want you to do.'
Presenting the intervention this way gave me the feeling that we,
the therapy team, had a better way to see and understand the
problem . We also seemed to be assuming that we had a better
proposal for how the family should handle their problem than they
had themselves.
In order to avoid these problems we started in the last part of
1 984 to say, 'In addition to what you saw we saw this, ' or 'In addi
tion to what you understood we understood this , ' or 'In addition
to what you have tried to do yourself, we wonder if you might try
to do this. ' It did not take long to realize that we had shifted from
an 'either-or' to a 'both-and' stance. I felt greatly relieved to
make this shift . It seems that the state of feling discomfort has
been a major contributor to change in my work.
A Major Shift: Reflecting
Aina Skorpen, a mental health nurse I was working with, and I
had been discussing a certain idea since late 1 98 1 . This idea was
connected to our observation of what people often told us when we
met them the first time. They would typically say, 'We do not
know what to do! What shall we do?' In our discussions we began
to consider why we left the families during the breaks in the
sessions? Why did we hide away our deliberations about the
families? Perhaps we should stay with the families and let them see
and hear what we did and how we worked with the question?
Perhaps, by giving them access to our process, they would more
easily find their own answers . At first we did not dare to make our
discussions 'public' because we thought that the language we used
contained too many 'nasty' words. For example, a team member
might say, ' I am glad 1 am not a member of a family with such
a talkative mother ! ' or 'What is it like to e married to such a
stuborn mn?' We thought that those words would come into the
Copyrighted Material
58
Forms of Practice
open easily if we talked in front of the families. In spite of these
fears, everything was brought into the open one day in March
1 985. On that particular day, a team2 who had followed the
conversation from behind the one-way mirror, proposed to those
in the therapeutic conversation (a family and an interviewer) that
we talk for a while with them listening to us. We said that we could
talk about what we had been thinking while we listened to the talk
they had just had. My early fears were not fulfilled. The 'nasty'
words did not appear, nor did this conversation require any strong
effort from us to avoid 'nasty' words. From that day the team was
called 'the Reflecting Team. , 3
When w e suggested t o the family that w e share our ideas, i t was
natural for us to say, 'Maybe our talk will bring ideas that could
be useful for your conversation. ' We did not say, 'useful for you , '
but 'useful for your conversation . ' I have since then been thinking
of the languages professionals use. I am deliberately saying
'languages' (in the plural) because there will naturally be a 'public'
language for conversation with the families present and a 'private'
language when the professionals are alone. The 'private' language
will easily attract ' nasty' words and also all the 'intellectual, '
'academic,' and ' foreign' words and concepts that professionals
often share when they are left alone. I have been wondering how
easy is it for professionals to make the shit from 'private'
language at one moment to 'public' language at the next? If there
are difficulties in distilling the 'public' talk from 'private' elements,
how will that effect the conversations with clients?
The open-reflecting-team mode of working tended to move
professional language towards daily language. This language
contained only words and concepts we could all use in common.
This way of relating to the clients comprised more than a shift of
language.
Modes of Procedure
In what follows I shall lead the reader towards the practical part
of the work, although there will be some mention of the corres
ponding thinking.
Introducing Not Too Unusual Differencs
When I was a GP, questions about patients' aches and pains found
answers when I met with physiotherapist Gudrun 0vreberg who
intrducd me to her teacher Aadel BUlow-Hansen, another
physiotherapist. BUlow-Hansen had noticed that patients who are
tense tend to flex their bodies towards a 'creping-together'
Copyrighted Material
Relections on Relecting with Families
59
position. As they do so they also restrict their breathing. In order
to be helpful to them, Bulow-Hansen stimulated them to stretch
out and 'open up' their bodies. One way to do so was by inducing
pain in the patient. She had noticed that if a muscle, for example,
on the back side of the calf, is held with a painful grip, the pain
will stimulate the person to stretch the body. When the body stret
ches, deeper inhalation is stimulated . This deeper inhalation will,
in its turn, stimulate more stretching, which, in its turn, stimulates
more stretching, and so on, until the chest is filled according to its
flexibility. When the air is exhaled, some tension in the body disap
pears . She noticed, however, that if her grip was too soft, nothing
happened to either the stretching or the breathing. If her grip was
too rough or her hold was too long, the patient would respond
with a deep inhalation but the breathing would stop as the person
held the air back without letting it go. If her hand was
appropriately painful and her hold appropriately long, there would
be an expansion of the breathing without stopping it.
What I learned from Aadel BUlow-Hansen was a variation on
Gregory Bateson's famous sentence, 'the elementary unit of infor
mation - is a difference that makes a difference' (Bateson, 1 972:
453) . Those who do not know what to do, need something
different (unusual), but this something should not be too different
(unusual). That applies to what we talk with families about and
how we talk with them and what the contxt of the talking is. How
can we know when our contributions are too unusual? The answer
is found by noticing the client's way of participating in the conver
sation. Are there signs in the conversation that tell that it is uncom
fortable for the client to take part? Those signs might differ from
person to person. We are thereby challenged to be acquainted with
and sensitive to those particular signs the various individuals send
us. We must rely on our intuition in noticing those signs.
These ideas of not being too unusual correspond well with the
ideas of Humberto Maturana and Fransisco Varela's perturbations
(disturbances) ( 1 987). We need to be 'disturbed' since disturbances
keep us alive and make us able to change in correspondence with
the shifting world around us. But if the disturbances are too
different from what our repertoire is able to integrate, we
disintegrate if we include them.
Either-or versus Both-and
After starting the relecting-team mode of working, spontaneous
changes in our procedures occurred . The team behind the screen,
which before had talked together when observing the therapy
session, became increasingly silent. We understood later that this
Copyrighted Material
0
Forms of Practice
listening in silence helped the team create many more ideas than
before. When we previously talked, the team concentrated
primarily on only one or a few ideas.
We also developed some rules of procedure. The first was that
the team' s reflections should be based on and start with something
expressed during the conversation, not from another context. We
might begin our reflections by saying, 'When I heard . . . ,' or
'When I saw . . . I had this idea . ' We often started by stating our
uncertainty, 'I am not sure but it seemed to me . . . ,' or 'I am not
sure but I had the feeling . . . , ' or ' Maybe you heard something
else but I heard . . . ' Then we followed, ' My thinking of that made
me wonder . . . , ' or 'Thinking of her speaking of this or that I saw
. . . , ' or 'When I thought of this or that this question came to my
mind . . . , ' or ' I noticed that they had done this or that, I wonder
what would happen if they did . . . ' We placed a strong emphasis
on the family's autonomy of choice. The listening families are
invited to 'take in' what they like. At present I prefer to say the
following just before such reflections start, 'When they [that is, the
teaml talk, you might listen to them if you want, or think of
something else if you want, or just rest, or do whatever you prefer
to do. ' It seems important to let them know that this is just an
offer, and not something they must pay attention to. It is very
important to give the listener the possibility of turning away from
that with which they feel uncomfortable. It is very important for
them to have the ability to say no.
A second rule is that the team, when talking 'publicly, ' should
restrain themselves from giving ' negative' connotations. Nothing is
negative in itself; it becomes negative when the listener perceives it
as negative. We keep these thoughts in mind when we say what we
say. A member of the reflecting team commenting, for example, ' I
cannot understand why they did not try this o r that,' will most
probably be heard as criticizing. Rather, one could say 'I wonder
what would happen if they tried this or that?'
The last and third rule concerns the relecting mode when all both family and the whole team - are in the same room, which
happens when no one-way mirror is available. When the team
reflects, they are encouraged to look at one another when they talk
and not look at those who listen. This gives the listeners the
freedom to not listen.
After the team has shred their relections, the conversation is
turned over to the family and the interviewer. The interviewer
offers the opportunity for the family to discuss their thoughts as
they listen to the team' s talk. However, the interviewer does not
necessarily press the family if they prefer to keep their thoughts
Copyrighted Material
Relections on Reflecting with Families
61
private. We hope that thoughts will be shared that might be start
ing points for new conversations or for finding new descriptions
and understandings . Such shifts might happen once or twice during
a meeting, perhaps even more often. The way of working that has
been outlined so far implies that there are always many versions of
a situation, which means that there are many ways to describe it
and therefore many ways to understand it. Those who consult us
are often equipped with the idea that there is one right way to
understand a situation and many wrong ones.
The pair of words either-or seem to be a heritage from Plato .
He and many followers searched for the Truth and the Good . The
task was to forge descriptions which were representations of that
Truth. Those representations, they thought, would give us
knowledge to xplain and predict. There would be knowledge that
was right and knowledge that was wrong. The discussion that has
been introduced by postmodern philosophy has questioned the
position of either-or (Baynes et aI. , 1 987 � d'Andrade, 1 986). That
discussion yields other concepts in addition to those which have
dominated thought for a long while, including mythos in addition
to truth, metaphor in addition to concept, figurative in addition to
literal, imagination in addition to reason, rhetoric in addition to
logic, and narrative in addition to argument.
Most of all, these new discussions introduce the idea that we
relate to life based on our perceptions, descriptions and under
standings of the world. Squarely spoken, we do not relate to life
'itself ' but to our understanding of it. This represents a major shit
in thinking, and this view is coherent with constructivist thinking
(also called second-order cybernetics) which states that we strongly
participate in creating our understanding of life (Maturana, 1 978;
von Foerster, 1 984; von Glasersfeld, 1 984). These authors also
strongly emphasize that there are as many versions of a situation
as there are persons to understand it. The reflecting team mode
tries to include as many versions as possible. Below are some
examples.
The first two questions in the meeting ' How would you like to
use this meeting? ' This question, which is one of my first questions
in a meeting, seems to have become a natural consequence of
making the conversations 'public. ' It feels more comfortable to
avoid fixing allY plan about what one should talk about and how
one should talk before the session begins. Including those in
therapy creates a more equal relationship.
'What is the history of the idea behind this meeting?' This is the
second question. The answers to who was the first to have the idea
Copyrighted Material
62
Forms of Practice
for a meeting, and how the various participants were touched by
the idea also clarifies who is most eager to talk and who is more
reserved . Which issues the eager ones want to talk about become
the point of immediate focus . The more reserved family members
are invited to participate as they feel comfortable.
Talk about ths talk We also find it useful to 'talk about how we
shall talk . ' For example, we explore what are the best circum
stances for the talk; at home or in an office? Should there be a
reflecting team or not? Who might (indirectly asking who should
not) talk with whom about which issue at which point in time?
These are only three of many possible procedural questions that are
important. The function of this conversation is to provide a
context within which the participants feel comfortable.
Talk about past and future talks Anderson et al. ( 1 986) have
introduced the useful concepts of a 'problem-creating and prob
lem-dissolving system .' They say that a problem very often attracts
many persons who want to contribute to its solution. In order to
try to solve it they create their meanings as to how it can be
described and understood, and how it can be acted on. When those
meanings are not too different, the exchange of opinions may
create new and useful meanings. If, however, the meanings are too
different, the exchanges stop. By asking about previous talks we
can learn which ones should not be repeated. By asking the ques
tion, ' Who can talk with whom about this issue at this point in
time?' we may probably find more useful conversations. Those
with appropriately different m!anings will, when they talk, often
come up with new meanings. Those who hold meanings that are
too different will have a hard time talking together and will often
rather stick to the meanings they already have, even when these
meanings have proved not to be useful . I do not encourage people
who have very different views to talk to each other, but rather talk
to me since I try hard not to have any meanings about their mean
ings.
The reflecting-team mode offers
the various persons present the possibility to shift back and forth
between listening and talking about the same issues. These two
different positions in relation to the same issues seem to provide
two different perspectives, and these two persectives of the same
will most probably create new persectives. There are ininite ways
to organize a conversation so that the shift back and forth between
talking and listening can occur. The relecting-team mode is only
Inner and outer conversations
Copyrighted Material
Reflections on Reflecting with Families
63
one of many ways. The simplest one is without a team. A profes
sional might talk with one in the group, for a while, often five
minutes, sometimes ten, with the others listening to that talk.
Then, he or she turns to the others to ask what they had been
thinking as they heard the talk. After this talk with 'the others ,'
one may again turn back to the first speaker and ask what that
person was thinking as they heard what the others had been think
ing. The best 'name' at present for these shifting talks is the
reflecting process. This process provides shiftings between 'inner'
and 'outer' talk . The idea of 'inner' and 'outer' talk is as old as
human history. The relecting process is only to highlight some
thing we long have had in hand but not yet 'organized' in daily
conversations. When I talk with others, I partly talk with the
others, partly to myself. Very much of my 'inner' talk is about
those ideas taking place in the 'outer' talk that I might 'take in,'
and how I eventually might use those ideas .
The Flow of Conversation: Questions and Co-presence
When we enter the scene of a problem it is important to locate the
existing meanings and opinions and we do so best by asking ques
tions (Penn, 1 982, 1985). Questions also tend to open up a conver
sation that has stopped. If a professional offers his or her
meanings and opinions, this will oten provoke already existing
meanings to stand even more firmly fixed. The questions which are
the safest to ask are those that are strongly connected to what the
person one speaks with has just said. I prefer at present to wait
with my question(s) until the person I speak with has finished talk
ing and thinking. My question usually focuses on something my
intuition tells me is significant for the person to continue to talk
about. My intuition also helps me find the question I shall ask and
how I shall ask it. I boldly refer the reader to what I have written
before about such questioning (Andersen, 1 99 1 ) .
While listening t o the speaker' s answers, I try t o develop a sense
of co-presence. This kind of listening became central to me as I met
with a group from the inner part of Finnmark county. They belong
to the Sami people (in English literature often called Lapps) who
originally followed their reindeer herds on their migration between
the interior in winter and the coast of the Arctic Ocean in summer.
In their tradition, the extended family comes to the house of those
who have been visited by a harsh destiny, an unexpected death.
They often sit quietly without speaking. Those who grieve know
that their close ones are there, co-present and available for talking,
if needed. Might that e the most significant of our contributions:
to listen to the quietness of the troubled one's thinking?
Copyrighted Material
64
Forms of Practice
Language and the Constitution of Being
Many people carefully search for words to express themselves.
They search, at every moment of time, for the words that are most
meaningful for them. I find myself increasingly engaged in talking
with them about the language they use. Often unnoticed shades
and nuances in the words emerge through such talk and, very
often, this ' nuancing' of their words and language contributes to
shifts of the descriptions, understandings, and meanings that the
language attempts to clarify.
David E. Leary ( 1 984) says that we use metaphors to construct
all our talking:
our vision or understanding - in science and medicine as well as in
everyday life - is structured by metaphor. All comprehension, I believe,
is based upon a process of comparing the unknown with the known, of
aligning the unfamiliar with the familiar, of using categories of
understanding from one realm of experience as templates or grids upon
which to analyze experience from some other realm. That is what I
mean by metaphor and metaphorical thinking. Metaphor in this broad
sense is simply the giving to one thing or experience a name or descrip
tion that belongs by convention to something else, on the grounds of
some proposed similarity between the two. According to this definition,
which goes back to Aristotle and would be endorsed by most contem
porary scholars who study figurative seech and thought, metaphor is
logically indistinguishable from troe in general, and thus encompasses
analogy, simile, metonymy, and so on, as well as metaphor more
narrowly construed. At the same time, such things as fables, parables,
allegories, myths, and models - including scientiic models - can be
understood,
metaphors.
through
this
definition,
as
extended
or
sustained
From Leary's article, I conclude that we not only construct our
talking on metaphors, but also our thinking. Martin Heidegger
( 1 962) and Hans Georg Gadamer (Warnke, 1 987) put much
emphasis on the use of language as part of that process. And, s
I understand, Kenneth J . Gergen ( 1 985 , 1989) advocates the view
that a person's self-expression through language contributes
strongly to the person's being who he or she is. Talking with
oneself and/or others is a way of defining oneself. In this sense the
language we use makes us who we are in the moment we use it.
Those who first put these views into clinical practice were Harlene
Anderson and Harold Goolishian ( 1 988).
One might say that the search for new meanings, which often
comprises searching for a new language, is a search for us to be
the selves with which we feel most comfortable. So-called
'theraeutic' talk might be regarded s a form of search; a search
for new descriptions, new understandings, new meanings, new
Copyrighted Material
Relections on Reflecting with Families
65
nuances of the words, and ultimately for new definitions of
oneself.
This understanding of the meaning of conversation has made it
difficult for me to interrupt a person's talking and thinking, since
that process of talking and thinking constitutes a search for the
new and part of that new is the search for being what the person
wants to be.
It is not difficult any more to listen to another's talking even if
it takes forty-five minutes before I can say my first word. My
meetings with Aadel Bilow-Hansen and Gudrun 0vreberg have
also offered a valuable background to think of talking and
language alternatively. They say that the phase of exhaling is our
expressing ourselves and also our releasing inner tension. Every
word and every expressed emotion go by exhaling. Our sad crying,
our shouting anger, our whispering fears are all brought by the
stream of air that leaves us. That stream of air is produced by the
muscles in the abdominal wall and the lower part of our backs .
These muscles might make slow and weak or rapid and strong air
streams with correspondingly soft or strong expressions.
Every person has his or her own rhthm and speed , which I must
take into consideration when I participate in a conversation. As the
stream of air passes the larynx its height or depth of the tone is
modulated, and when it passes the oral and nasal cavities the
muscles there act on it to make words composed of vowels and
consonants. The activities of the muscles of the tongue, the lips,
the palate, the jaws, and the nose inluence the stream of air
variously. The consonants are made by these muscles interfering
with the stream. The hard consonants (such as k, p, and t) are
made by sudden interruptions as the softer consonants (m, n, and
l ) are made by softer interruptions. The air-streams making vowels
are not interrupted and will therefore float freely. Making the
various vowels is achieved by varying the openings of the cavities
of mouth and nose.
There is an interesting correspondence between the metaphor
and the air-stream and its formation. Some words, when spoken,
and consequently heard by the speaker, might immediately
influence the abdominal wall's activity either to the softer or the
stronger. Thus, if the talking in a conversation is a process where
a person searches for being the person he or she wants to be, that
search is not only a mental but a physiological search as well. And
one might say that talking is a mental (metaphorical) and
physiological definition of oneself. One might also say that pain
and aches and stiffness in the body are related to obstructing the
free flow of air through the body. In other words, they are
Copyrighted Material
6
Forms of Practice
connected to persons being in a state of not expressing themselves.
With that in mind, it becomes even more important for me to not
interrupt a person's talking and thinking. Sometimes as I listen I
can hear the small sighs that come when some tension somewhere
in the body goes and thereby lets the air go out more easily. The
more one listens, and the more one listens with intensity, the more
such small sighs can be heard. I was very excited when I learned
from Aadel Bulow-Hansen that if there is tension in those muscles
of the nose, palate, jaw, tongue, and lips that participate in the
making of words there is a corresponding inhibition of the
movements of breathing in the abdomen and chest.
The final words allow a metaphor:
The abdominal wall is the organ's bellow, the larynx the shifting
organ pipes and the cavities of mouth and nose our cathedrals, our
shifting cathedral. Some of the words that come to these cathedrals
are sacred, sometimes so sacred that they can not be spoken but only
thought.
Closing Words
The open conversations that constitute 'the Reflecting Process'
have brought clients and professionals toward more egalitarian
relationships. In such a relationship it has become natural to focus
primarily on what they have in common; the conversation between
them. During the long process that has followed the launching of
'the Relecting Process' it has emerged that questions are better
tools for a professional than meanings and opinions. It has become
natural to search for all the immanent but not yet used descriptions
and understandings of the defined problems. And in doing so it
has become of central interest to focus on the language that is used
to describe and understand. The language that a person uses is very
ersonal as it contains carefuUy selected metaphors. When the
words are expressed, the words themselves and aU the emotions
that are embedded in them are brought to others through the
physiological act of breathing. This act of breathing, which is part
of the act of creating meaning, is very personal. It sets the air in
motion and creates a wind that touches others with its words and
emotions.
The listener is not only a receiver of a story but also, by peing
present, an encouragement to the act of making the story. And
that act is the act of constituting one's self.
Copyrighted Material
Reflections on Reflecting with Families
67
Notes
I . The exchanges of ideas that 1 have had the privilege to have with Harold
Goolishian and his colleague Harlene Anderson, Galveston Family Institute,
Texas, have very strongly inluenced my thinking and practice. This chapter
would not have had the form and content it ended up with without those
exchanges.
2. This was one of two teams, which during the years 1 984-88 comprised these
members who took part at different periods: Carsten Bjerke, Eivind Eckhoff, Bjorn
Z. Ekelund, John Rolf Ellila, Anna Margrete FlAm, Magnus Hald, Torunn Kalstol
Per Lofnes, Torill Moe, Trygve Nissen, Lorentz Note, Tivadar Sciizs, Elsa Stiberg,
Finn Wangberg, and Knut Waterloo.
3. Reflecting refers here to the same meaning as the French word reflexion
(something heard is taken in, thought over, and the thought is given back) and not
the English meaning (replication or mirroring).
References
Andersen, T . (ed.) ( 1 99 1 ) The Reflecting Team: Dialogues and Dialogues about the
Dialogues. New York: Norton.
Anderson, H. and Goolishian, H. ( 1 988) 'Human systems as linguistic systems:
preliminary and evoking ideas about the implications for clinical theory', Family
Process, 27: 3 7 1 -94.
Anderson, H . , Goolishian, H. and Winderman, L. ( 1986) 'Problem determined
systems: towards transformation in family therapy', Jounal of Strategic and
Systemic Therapy, 5: 1 - 1 1 .
Bateson, G . ( 1 972) Steps to an Ecology of Mind. New York: Ballantine.
Bateson, G. ( 1 978) 'The birth of a matrix, or double bind and epistemology', in M.
Berger (ed.), Beyond the Double: Communication and Family Systems, Theories,
and Tchniques with Schizophrenics. New York: Brunner/Maze!.
Bateson, G. ( 1 979) Mind and Nature: A Necssary Unity. New York: Bantam.
Baynes, K . , Bohman, J. and McCarthy, T. ( 1 987) After Philosophy: End or
Trasformation? Cambridge, MA: MIT Press.
d'Andrade, R. ( 1 986) 'Three scientific world views and the covering law model' , in
D.W. Fiske and R. Shweder (eds), Metatheory in Social Science. Chicago, IL:
University of Chicago Press.
Gergen, K . J . ( 1 984) 'Theory of the self: impasse and evolution' , A dvances in
Experimental Social Psychology, 1 7 : 49- 1 1 5 .
Gergen, K . 1 . ( 1 985) 'The social constructionist movement in modern psychology' ,
A merican Psychologst, 0 (3): 266-75 .
Gergen, K . J . ( 1 989) 'Warranting voice and the elaboration o f the self ' , i n J . Shotter
and K . J . Gergen (eds) , Texts of Identity. London: Sage.
Haley, J . ( 1 63) Strategies of Psychotherapy. New York: Grune & Stratton.
Heidegger, M. ( 1 962) Being and Time. New York: Harper & Row.
Kuhn, T.S. ( 1 970) The Structure of Scientific Revolution. Chicago: University of
Chicago Press.
Lary, D.E. ( 1 984) 'The role of metaphor in science and medicine', Paper presented
as part of the Program for Humanities in Medicine Lecture Series at the Yale
University Schol of Medicine, 19 ct.
Maturana, H. ( 1 978) 'The biology of language: the epistemology of reality' , in
Copyrighted Material
68
Forms of Practice
G. Miller and E.H. Lenneberg (ds), Psycholoy and Biology of Language and
Thought. New York: Academic Press.
Maturana, H. and Varela, F. ( 1 987) The Tree of Knowledge. Boston: MA: New
Science Library.
Minuchin, S. (1974) Families and Family Therapy. London: Tavistock.
Penn, P . ( 1 982) 'Circular Questioning', Family Process, 2 1 : 267-80.
Penn, P. ( 1985) 'Feed-forward : future Questions, future maps', Family Procss, 24:
29-3 1 1 .
Selvini, M . , Boscolo, L . , Cecchin, G . and Prata, G . ( 1980) 'Hypothesizing
circularity-neutrality: three guidelines for the conductor of the session', Family
Procss, 19: 3-12.
von Foerster, H . (1984) 'On constructing a reality', in P. Watzlawick (ed.), The
Invented Reality. New York: Norton.
von G1asersfeld, E . ( 1984) 'An introduction to radical constructivism' , in P .
Watzlawick (d.), The Invented Reality. New York: Norton.
Warnke, G. ( 1987) Gadamer: Hermeneutics, Tradition and Reason. Stanford , CA:
Stanford University Press.
Watzlawick, P . , Beavin, J. and Jackson, D.O. ( 1 967) Pragmatis of Human
Communication. New York: Norton.
Watzlawick, P . , Weakland, J. and Fisch, R. (1974) Change: Principles of Problem
Formation and Problem Rsolution. New York: Norton.
Copyrighted Material
5
Postmodern Thinking in a Clinical Practice
Wiliam D. Lax
What stories
cn
do, I guess, is make things present.
(Tim O'Brien, 10: 24)
During the past ten years the social sciences have undergone signifi
cant changes through the increasing influence and acceptance of
postmodern thinking. I This thinking challenges many accepted
ideas regarding the theory and practice of psychotherapy, parti
cularly family therapy. This chapter discusses some of these
challenges, and explores the implications of these transitions for
family therapy, both theoretically and practically. Particular focus
will be on deconstruction theory and the roles of narrative, text,
and reflexivity as they relate to clinical discourse. I will present a
narrative view of therapy, proposing that the ways in which clients
describe their lives limit them in developing new ideas or
approaches regarding their life situations. Psychotherapy is the
process of shifting the client's current 'problematic' discourse to
another discourse that is more fluid and allows for a broader range
of possible interactions. While embracing the narrative view, I will
discuss how the text analogy from literary criticism is limited in its
application to human systems , and will conclude with a discussion
of current work practiced at the Brattleboro Family Institute that
exemplifies many of these ideas in clinical practice.2
Postmodern Tining
Writings on postmodernism frequently focus on ideas regarding
text and narrative, with attention to the importance of dialogic/
multiple perspectives, self-disclosure, lateral versus hierarchical
configurations, and attention to process rather than goals. In addi
tion, such writing is often characterized by the following emphases:
the self is conceived not as a reiied entity, but as a narrative; text
is not something to be interpreted, but, is an evolving process; the
individual is considered within a context of social meaning rather
than as an intrapsychic entity; and scientific knowledge or what
would be considered undeniable 'facts' about the world yields to
narrative knowledge with emphasis placed more upon communal
Copyrighted Material
70
Forms of Practice
beliefs about how the world works (see Gergen and Davis, 1 985 ;
Lyotard, 1 988; Sampson, 1 989; Sarup, 1 989).
While family therapy recognizes the individual in-a-context
rather than simply as an intrapsychic entity, most current thinking
still carries a more 'modern' perspective rather than postmodern. 3
This modern perspective views family structures as inherently
hierarchically arranged, considers the family as existing indepen
dent of an observer, sees the therapist as maintaining an expert
position, and holds 'normative family development' as the
benchmark of healthy family growth and functioning (see Haley,
1 976; Bowen, 1 978; Minuchin, 1 974).
Recently, with the advent of the Milan Associates and their
return to Bateson's thinking (Selvini et aI . , 1 980; Boscolo et aI . ,
1 987), along with the pioneering work o f theorists and therapists
like Tom Andersen ( 1 987, 1 99 1 ) , Harold Goolishian and Harlene
Anderson ( 1 987, 1 90), Lynn Hoffman ( 1 988, 1 990), and Michael
White (White, 1 989; White and Epston, 1 990), the field has begun
to take a more postmodern turn. This transition incorporates
several significant changes . Universal truths or structures give way
to a multiverse or plurality of ideas about the world (Maturana and
Varela, 1 987). The view of families as homeostatic systems yields
to one of social systems being generative and states of dis
equilibrium as being productive and normal (Elkaim, 1 982; Hoff
man, 1 98 1) . Families are conceptualized as social systems
composed of meaning-generating, problem-organizing systems
(rather than systems in which symptoms serve functions) with
problems existing in and mediated through language (Anderson
and Goolishian, 1 988, 1 990; Epstein and Loos, 1 989). Addi
tionally, hierarchical, expert-orientated models of therapy are shift
ing to ones of lateral configuration, with both clients and therapists
having a more equal responsibility for the therapeutic process (see
Andersen, 1 9 1 ; Caesar and Roberts, 1 99 1 ) . These shifts call for a
re-evaluation of much of our traditional thinking about family
therapy. The family no longer becomes the object of treatment,
viewed independent of an observer or as a source of problems, but
as a lexible entity composed of people with shared meanings
(Jorgenson, 1 9 1 ) .
Narative, Deconstuction, and the Text
A major feature of this emerging perspective is the understanding
of the role of narrative in clinical practice. Sarbin ( 1 986) provides
an essential transition with his distinction of narrative as a root
metaphor in human experience. The narrative view holds that it is
Copyrighted Material
Postmoden Thinking in a Clinical Practice
71
the process of developing a story about one's life that becomes the
basis of all identity and thus challenges any underlying concept of
a unified or stable self.
The development of a narrative or story is something that we do
in conjunction with others (see Gergen, 1 989; Shotter, 1 989). It is
the process of defining who we are in interaction with other
people's perceived understandings of us. This is a recursive
process. We shape the world in which we live, thereby creating our
own 'reality' within a context of a community of others. The boun
daries of our narratives are constructed through political,
economic, social, and cultural constraints and potentials, with our
choice of narratives not limitless, but existing within prescribed
contexts. This narrative or sense of self arises not only through
discourse with others, but is our discourse with others. There is no
hidden self to be interpreted . We 'reveal' ourselves in every
moment of interaction through the on-going narrative that we
maintain with others. According to philosopher Emanuel Levinas
(in Kearney, 1 984), 'the I does not begin with itself in some pure
moment of autonomous self-consciousness, but in relation with the
other, for whom it remains forever responsible. ' A ermanent self
is merely an illusion that we cling to, a narrative developed in rela
tion to others over time that we come to identify s who we are.4
I find it most useful to view this emphasis on narrative in
conjunction with theories of literary deconstruction. Jane Flax, in
her commentary on postmodern thinking, states that all post
modern discourses are basically deconstructive 'in that they seek to
distance us from and make us skeptical about beliefs concerning
truth, knowledge, power, the self, and language that are often
taken for granted and serve as legitimation for contemporary
Western culture' ( 1 90: 4 1 ) . Deconstruction theory is rooted in a
philosophical tradition arising particularly from the works of Kant,
Husserl, Heidegger, and Wittgenstein (see Eagleton, 1 983 ; Taylor,
1 986). These thinkers continually address the questions of how we
can know the world (reality) and what the role of language is in
our descriptions of the world.
According to French deconstruction theorist Jacques Derrida
(1 976, 1 978), language is a system of signs that do not have an
inherent positive or negative value. Values are given to them only
through our meaning making. The existence of a word automatic
ally includes all those distinctions of both itself and its relationship
to other words that are not present. Thus, multiple understandings
are always available through the distinction of what is present in
the text in relation to opposing words and ideas that are not
present. These other possible understandings can be understood s
Copyrighted Material
72
Forms oj Practice
traces in the text, 'always already' available to be called forth .
Following the 'reader response' perspective (see Culler, 1 982), these
new distinctions are not like artifacts, waiting to be discovered, but
different views available to each reader based on that person's
perspective within which she views the text.
As psychologist Edward Sampson points out, there are marked
similarities between Derrida's ideas of diJerance
which Derrida
describes as 'neither a word nor a concept' ( 1 986: 00)
and
Bateson's notions of difference: both 'describe relations, not
entities' (Sampson, 1 989: 1 1). Diferance, however, takes on an
additional quality to the Batesonian idea of difference. Derrida
proposes that there is both what is said and what is not said, and
the tension between the two is difJerance. This tension creates the
potential for a new understanding to emerge. This new understand
ing is not a duality of either/or between words and meanings, but
a shift, at a minimum, to a both/and position. With this interplay
of the said and the not-said, the present and the not-present, there
is always the potential of another position or perspective, which
has not yet been distinguished, to emerge. It is this other position
for which Derrida further suggests we continually look: a descrip
tion that is even outside of the both/and perspective. For Derrida,
another view is there for us, and we should always attempt to
deconstruct our world as we know it, looking for the unexpected
that might replace that view .
In therapy new narratives/perspectives can arise through the
interplay of the client' s metaphors and phrasings with those of the
therapist. Thus, the therapist can attend to what is not said by the
clients and offer a different view back to them as a reflection. For
example, we saw a couple in therapy who talked about feeling
'lost' with each other.s The therapy team observing the session
made some comments in the presence of the clients. They
wondered what it would be like to be ' found,' and talked about
jouneys in which people and ideas can be both lost and found.
They considered what the couple might find on such a trip and the
road signs they might encounter along the way. After these reflec
tions, the couple began to talk differently about their journey and
discussed what signs they thought they might find. Their feelings
of desperation quickly changed to hopefulness as they began to
develop a new 'course' for themselves, which included aspects of
both being lost and found as well as new ideas of their own. They
said that the team' s comments enabled them to develop a new
picture of their situation.
The team' s different story was not intended to replace the
couple's story. It allowed a diferance or tension to be generated
-
-
Copyrighted Material
Postmodern Thinking in a Clinical Practice
73
between the two. This tension was the beginning of the develop
ment of a new narrative by the couple, one that was neither one's
story nor the other's. It was potentially both something new and
an integration/variation of the other stories already developed.
This couple's new story about their lives could be viewed as
existing as a trace for them already in their repertoire, only not yet
distinguished.
From Literary Texts to Human Systems
The examination of the text as an analogy for human systems has
become popular recently in different disciplines. Geertz ( 1 973) and
Ricoeur ( 1 979) both extol the use of text as a metaphor for human
experience. In clinical practice the text analogy has been utilized by
W hite and Epston ( 1 90) and Penn and Sheinberg ( 1 991). Gergen
also examines the text analogy, but questions it as a useful
metaphor. He both challenges the role of looking for any under
lying intentions in human interaction and asks 'if persons are texts
then who are the readers? ' ( 1 988: 43). He proposes that one can
never truly know either one ' s own or another's intentions. The
only possibility is for multiple interpretations, 'no one of which is
objectively superior' ( 1 988: 35). Understanding arises not through
an examination of deep structure, latent or unconscious material,
but through interaction between individuals. Thus Gergen
emphasizes the role of context and relationship between individuals
in the unfolding of meaning and intention in human behavior. The
challenge, thus, is to shift the concept of understanding from that
of the individual to the arena of interaction between the observer
and observed : a process of co-construction of understanding.
Following this perspective, the text analogy for human systems
takes on much greater complexity than it does in literature. Clients
are not passively inscribed texts waiting to be interpreted by a
reader, even if the interpretation is not a flxed, right, or privileged
view. Each reading is different, given the interaction between the
client and therapist. The client, in essence, does not have a singular
'true' story independent of a 'reader' to whom she is telling that
particular story. The interaction itself is where the text exists and
where the new narrative of one's life emerges. The unfolding text
is always something that occurs between eople. Clients unveil the
story of their lives in conjunction with a spcilc reader/therapist,
therefore the therapist is always a co-author of the story that is
unfolding, with the client(s) as the other co-author(s). The resulting
text is neither the client's nor the therapist's story, but a co
construction of the two.
Copyrighted Material
74
Forms of Practice
This narrative view is not to imply that the client does not have
a story independent of the therapist. However, the story always
unfolds in conjunction with an observer (present or implied), and
who may be the person herself. The story can change over time as
we develop 'insights' about ourselves, and reinterpret and
embellish our life history in the context of the other, with history
continually being recreated/constructed rather than 'remembered. '
Real events d o happen i n our lives, but w e then develop a narrative
around them that sometimes freezes them. As we develop a new
perspective about the event and our interaction with it, we change
our narrative about it. From this perspective, insight can be
considered merely a new understanding which makes sense to the
person at that moment in time: it is not the discovery of some truth
about one's existence, it is the development of a new story that one
can utilize for the future until a new insight emerges.
If the therapist is a co-author/co-constructor , and his or her job
is to co-generate a new text or story, how is this done? I find it
most useful here to think in terms of shifting the discourse in
which the client is currently engaged to another discourse in which
the problem does not exist. This narrative view of therapy proposes
that the ways that clients describe their lives limit them in develop
ing new ideas or approaches regarding their life situations. The
therapist's job is to join with them in the development of a new
story about their lives that offers them a view that is different
enough from their situation, yet not too different, to further the
conversation. This view does not solidify problems, side with any
one participant as being more 'right' than another, nor tell
people what the 'correct' response, attitude, or behavior should
be. Therapy is a process of continuing to engage in a conversation
with the intention of facilitating/co-creating/co-authoring a new
narrative with the clients without imposing a story on them. The
starting point is always the client's story about his or her under
standing of the world in the context of telling us as an observer/
participant. It cannot be our story on top of theirs. The therapist
is no longer seen as an expert, with a privileged story or view, but
as a facilitator of this therapeutic conversation, a master or
mistress of the art of conversation (Goolishian, personal com
munication, 21 June 1 989).
Narrative Therapy: Dicoue and Relexivity
Of central importance to this view of changing/co-constructing
narratives are the ideas of discourse and reflexivity. We continually
live in discourse. In therapy we can engage with cients in
Copyrighted Material
Postmoden Thinking in a Clinical Practice
75
discourses about experiences they have had. These may be content
discussions examining specific resources they may have developed
in solving a particular problem or process discourses examining the
therapeutic relationship and how it is similar to or different from
other relationships or ideas . We may choose to engage in a dis
course regarding the present, past, or future, depending upon our
orientation and our exchange with our client. Regardless of the
choice, discourses continually delineate and objectify our world .
What discourse we choose depends on what clients 'bring to us'
and what orientation or discourse we as therapists bring to the
therapeutic interaction which includes those of gender, culture,
theoretical perspectives, and life experiences. Each type of conver
sation is a different discourse arising through the interaction of
ourself with another. The uniqueness and quality of our work is
dependent upon these mUltiple discourses. They should never be
fixed and should be deconstructed by both clients and therapists,
and subsequently reconstructed together.
Thus, discourse is conversation with others and is a social
process . It does not mirror reality, but is a functioning element in
the social process itself (Rorty, 1 979). Following the work of
Anderson and Goolishian ( 1 90), conversation can be defined s
any interaction between people in which there is some 'shared
space' and there is mutual interaction within this space. Within this
shared space there is a sense of understanding in which meanings
of one another's thoughts, feelings, and actions are generated .
Relexivity is 'the capacity of any system of signification to turn
back upon itself, to make its own object by referring to itself '
which is also understood as ideas which fold back on themselves
(Ruby, 1 982: 2). It is the act of making oneself an object of one's
own observation. Through reflexive conversations, in which a
person makes her prior conversation an object of her own observa
tion, one shifts discourse and thus perspective. One is able to I step
aside' from the discourse one was initially engaged in and view it
from another perspective.6
This process was made very evident to us in working with a
mother and her youngest of eleven children.7 She had come to us
because her thirteen-year-old son, James , had been having
difficulties in school. The school recommended therapy, saying
that he was always moving about in the room, talking with other
children, not turning in homework assignments and often sick,
necessitating his being sent home. The school was beginning to
consider him hyperactive and wanted a medical consultation.
Mother described her son as 'very young,' frequently sick, and
seemingly 'finding trouble. ' She felt that many of his problems had
Copyrighted Material
76
Forms of Practice
to do with his being so 'little. ' However, she also said that he was
very caring, greatly concerned about her health and not as restless
around the home.
In our initial conversations she told us that she and the boy's
father had never been married and no longer lived together,
although James saw his father daily. She explained that she was in
very poor health, needing periodic 'emergency' attention from the
local rescue service for breathing problems. James' s father was also
in poor health with high blood pressure, and had a life-long
prescription drug addiction from which he had only recently been
withdrawn.
The therapist, Judy Davis, talked with them about who might
participate in the therapy, and both mother and son agreed that it
might be useful to include father. He came to the next session, but
somewhat reluctantly. Each parent had a different view of their
son and said that it was difficult to have discussions with him.
Judy discussed different ways of talking, with one suggestion being
that they talk about their different views while their son watched
and listened from behind the one-way mirror with me. ll agreed.
They returned for the next session, but father said that he had a
lot on his mind and that therapy was making his life harder rather
than easier. He could not deal with his problems as well as those
of his son. Judy again raised the idea of the format discussed at
the last meeting, and they proceeded with that arrangement.
Although father continued to discuss his difficulties with therapy,
the conversation quickly shifted as Judy asked what t might be
like for them if they were to discuss their different views of their
son. They both responded that they wished to do this, and James
and I went behind the mirror to observe their conversation. Mother
said that she saw her son as little and young, needing much care
and attention; father saw him as older and more capable of receiv
ing increased responsibility.
James and I then changed rooms with them, having the two of
them and the therapist watch and listen to us discuss our observa
tions of the interview . He talked at length about his feelings of
wanting to help both of them, how he did that by being readily
available to each, and about his plans for the future. He said that
he wanted to work as a 'rescueman, a fireman or someone who can
help other people. ' He also said that he did not want to go very
fr from home.
We switched rooms again and Judy asked the parents their views
of their son's comments. With tears, mother talked about how
impressed she was: ' My little boy grew up out there in front of my
eyes. ' Father also responded emotionally and said that he had
Copyrighted Material
Postmoden Thinking in a Clinical Practice
77
never heard his son talk with anyone 'the way that he did with
Bill. ' His new respect for his son was visible. Furthermore, father
announced that he liked this process very much and wished to
continue in therapy. Ideas about future conversations were
discussed including talking about the mother's feelings about her
last child leaving home.
Eight months after therapy ended, we met with the family at the
mother' s home. Both mother and father said that their son was
doing much better at school, was working after school at a local
hospital, and there had been only one incident since therapy ended:
their son had set off a fire alarm and as 'restitution' had to do
some community work at the fire station. While he had completed
his requirements for this service, he continued at the fire station as
a volunteer.
We believe that one aspect of this work that made it useful to
the family was the shifting of discourses that the parents and son
were able to take due to the reflexivity of their watching and listen
ing to each other's conversations. Prior to this they had been
engaged in only one discourse without any other perspective. The
separation enabled each to observe the content of the original
discourse from a new position and engage in a different discourse
about the former. Neither parent had to convince the other that
their son was old or young, and the son did not have to defend his
position regarding what he was doing at school or at home.
In our therapeutic interactions, we often rely on reflexivity for
new conversations to take place between individuals and for all par
ticipants to experience a certain degree of understanding of them
selves and the other. Therapists are continually translating their
clients ' words into their own, sharing these with them, and seeing if
there is a correspondence to their language/meaning-making system.
Thus, understanding rather than explanation offers the possibility
of new narratives to unfold, as it offers a slightly different view of
the initial situation/description. In clinical practice this can be seen
when a therapist tells a client her version/picture of the client's
situation and it ' fits' for the client, even though it is different from
the client' s original story. The client often responds, 'You under
stand me. ' To illustrate further, I was talking with a woman who
described herself as 'agoraphobic . . . a lifelong illness. ' I asked her
what it would be like for her if I had some different views of her
situation, and she said that it 'depended on how strange they were . '
I told her that they might b e strange, but they were only ideas and
we could discard them if they were too strange! She said that I could
tell her. I said the following, not directly to her, but as a conversa
tion with myself (see Wangberg, 1 9 1 ):
Copyrighted Material
78
Forms of Practice
I wonder if your agoraphobia is like a kite on a string that is attached
to your belt at the back of your pants. You forget that it is there, but
are always pulling it along with you as you go through life. Sometimes
it is windier than other times and you are reminded about it, and it
keeps you from going too far into stormy weather. What would it be
like to let go of the string and let the kite go on its own? How would
things be different for you? Have there even been times when you
forgot that the kite was attached to you?
She listened quietly to my story. She said that my story was rele
vant to her, and we then continued to have a discussion about my
story and hers, that focused on both kites and freedom as well as
agoraphobia and constraints . She said that she now had the begin
nings of a new perspective on her situation which was not so
restrictive.
I believe that she had the perceived experience of being under
stood by me which enabled both of us to begin to develop a new
story between the two of us . Again, the presentation of my different
story was not an attempt to 'give' her a new story of her life. By
talking in the way I did, she was placed in a reflexive position to
her previous conversation with me. However, I was engaged in a
different discourse than the one in which she and I were involved
before this reflection. In her listening, she was able to shift her own
position and discourse to another one. Our two 'conversations'
folded over each other, like the kneading of bread dough,
generating a new position that was new to both of us which included
the ideas of both freedom and constraint.
Our Current Work
Our work at the Brattleboro Family Institute integrates ideas from
postmodern thinking into clinical practice. We have been strongly
inluenced by the work and writings of Lynn Hoffman (1 988, 1 0)
and the 'relecting position' developed by Tom Andersen ( 1 987 ,
1 9 1 ) and his colleagues in the north of Norway. Our work speci
fically focuses on the reflexivity between the participants in conver
sation, including both the clients and the therapists. In practical
application we use questions, reflections, and shifting positions as
the main clinical approaches of the therapy. The interview between
the therapist and the family follows the questioning model first
introduced by the Milan Associates and which has been expanded
by Penn ( 1 982, 1 985) and Tomm (1 987). Questions are often
directed toward what Bateson described as information or differ
ences. These are not intended to provide a new solution, but to
create a tension that may lead to an integration of the differences
Copyrighted Material
Postmoden Thinking in a Clinical Practice
79
and/or the development of a new narrative.
Throughout the interview attention is given to who can be talk
ing with whom, about what, and how (Andersen, 1 9 1 ) . Our inten
tion is to maintain the therapeutic conversation and not continue
in a manner that is too different from the client's style, pace, or
willingness to proceed. If the conversation were to be either too
similar or too different from their usual mode of interaction and
understanding, the conversation might come to a halt. The
therapist initially asks questions regarding the context of the
meeting and the history of the idea of coming in terms of relation
ships among those present and their ideas. 'How did the idea to
come to therapy come about? Who had that idea first? Who
agreed the most/least with it? If you had that idea in the past, how
do you explain that you did not come in then? If we were to alk
about these issues now, what might that be like for each of you?
Is there anyone else who you think it might be useful to include in
this conversation? '
In asking questions, the therapist maintains a perspective that
there are no hierarchical arrangements in conversations. It is not an
'onion-skin' approach to therapy with conversations striated in
concentric circles with the therapist having the job of traversing the
layers until the 'real' material is reached . Each discourse is
considered relevant if the participants consider it so, with the
context of the conversation given an equal value to the content.
One discourse is not necessarily more or less encompassing than
another one. It may have more 'significance' to the participants,
but this has more to do with the extent of the meanings that each
ascribes to the discourse rather than its inherent nature.
As an interview progresses and other ideas are considered by the
interviewer, team or clients, they can be 'put on the table' to be
considered by the other participants. In the case described earlier
of the mother, father, and son, ideas regarding membership in
future metings and formats for conversation were suggested, with
the therapist's ideas made known to the family. In this manner the
idea of potentially talking about issues n be considered, not
necessarily with the goal of getting the clients to talk about them,
but to engage in this discourse itself. New ideas can continually be
introduced from this position, and this process allows both clients
and therapist to determine what ideas and questions n and
cannot be considered. The therapist may even have direct sugges
tions or ides for the client. These to n e introduced s an
idea, even a strong one, to e considered by the clients. The clients
n be asked what their thoughts are about both the ides/suges
tions and about the therapist even intrducing thee strong ides.
Copyrighted Material
80
Forms of Practice
When shifting persectives and introducing new ideas, some
descriptions/discussions are not always able to be included in a
conversation. As in literary criticism, there may be contextual
limits to the extent of the narratives which can be understood or
generated.
For
example,
in
some
families
where
there
is
a
difference in opinion about whether alcohol abuse is taking place,
a detailed conversation about alcohol may be too different from
what they are capable of discussing at that time. A conversation
about the possibility of discussing alcohol and an examination of
their differences about the issue may be more possible for them
and may allow them to continue in therapy. Once a therapist
begins to press them beyond what they can be engaged in, they
may not return to therapy. This does not mean that therapists
needs to handle them with 'kid gloves . ' They can introduce the
difficult topics to be discussed from their own point of view and
ask what it would be like to discuss them.
A comment that is frequently raised in our training programs
with students pertains to the appropriate moment for addressing
'content' in our conversations. We are often asked: 'You are
always "talking about talking" as if you are at the edge of the pool
always testing the water. When do you get into the pool? Initially
I thought that we first needed to meet the clients 'where they were'
and move into the 'pool' slowly, going only as quickly as they
could, being resectful of their processes. I believe now that when
we are in conversation with our clients, we are
always in the pool.
The pool is the intersubjective interaction between us, the on-going
discourse of the moment. It is neither more nor less important than
any other; it merely is. Therefore, we should not assume any rights
to direct the course of a conversation from any privileged position,
nor can we predict where or how a conversation should unfold.
While we may have an idea about what might take place or what
has been useful to other clients in the past, this is only one view .
These other views can be discussed, but should not be imosed on
our clients.
This perspective on therapy is consistent with postmoden ideas
in several significant ways. It is a shift from other models in the
field, as it introduces the thinking of the therapist in a very overt
way. There are no secret conversations behind clients' backs.
Instead, ll conversations are held in front of the clients, whether
this is done through the team coming out from behind the mirror
or a single therapist having a conversation with herself. The
therapist is included fully as a participant in the theraeutic system,
making her ideas about the therapy known to the clients. There are
always other converations that could take place, but the one the
Copyrighted Material
Postmoden Thinking in a Clinical Practice
81
participants are engaged i n i s considered primary. For the therapist
to say that one conversation is more important than another is
merely the therapist's 'bias . ' This bias is not to be discounted but
considered as another perspective within the on-going conversation.
To illustrate, in situations of violence or sexual abuse, the therapist
may have a particular view about the situation, such as 'women
should never be hit by men . ' Rather than ignore this view and
allow it to be a possible underlying lens which covertly influences
the conversation, one approach is to make this view overtly known
to the participants in the therapy. The therapist can put this view
'on the table' for discussion with a question or comment, such as,
'in situations like this I often have a strong reaction like . . . What
would our meeting be like if I were to maintain this perspective in
our conversation? Who would have difficulty with it? ' In this way
the ideas are shared, externalized, and participants can comment
on them, potentially leading to a different way of discussing the
situation. This approach maintains a respectful perspective of all
members as equal collaborators in the process of making distinc
tions and choices as to which idea is attended to next.
There is an emphasis on process rather than goals. As stated
above, one never knows when a new narrative will emerge, and
sessions are not predetermined or outlined to proceed according to
any set treatment plan or preordained 'steps. ' Client and therapist
are on a mutual exploration rather than on a goal-directed course
with a specified outcome in mind or with the therapist intent on
maintaining an expert position. Therapy focuses on the conversa
tion between the client and therapist; as Rorty states, 'the point of
edifying philosophy is to keep the conversation going rather than
to find objective truth' ( 1 979: 377).
If there were any goals at all, they would be to continue the
conversation and distinguish aspects that were potentially available,
but previously not examined, until a new narrative is developed.
The therapist is always looking for other ways of introducing
differences, whether through a story, reframe, metaphor or
rephrasing of a single word. It is not finding a 'true' meaning, nor
offering a new story. There is no metaposition or metaview of the
therapist, and there is a continual questioning of assumptions on
both parts. The new narrative that emerges from this interaction is
one developed by all participants.
Summay
This chapter has identified several distinctions that are inherent in
postmodern thinking and has related them to therapy. It is to be
Copyrighted Material
82
Forms of Practice
hoped that these will only serve to stimulate further conversation
rather than offer another 'way' of doing therapy. Obviously this
vein of thinking and clinical practice has serious clinical implica
tions for the role of therapist as expert, and the meaning of
diagnosis and treatment planning. This model contends that we can
never know when a new narrative will be developed, and therefore
other models of therapy that suggest specific stages of treatment
are directly challenged, as well s those which ascribe to a
therapist-oriented, hierarchically constructed approach. As Tom
Andersen ( 1 9 1 ) implies in his excellent commentary on his own
work, this is a way of thinking that does not have a set formulation
or fixed model of work. I believe that we have only seen the begin
nings of a radical departure of therapy s we have known it over
the past thirty years, one which it is to be hoped will challenge the
expert model, socially, politically, and culturally.
Nots
My apprciation to my colleagues at the Brattleboro Family Institute and Antioch
New England Graduate School for assisting me in formulating the ideas in this
chapter. My thanks also to Sydney Crystal, Judy Davis, Eugene Epstein, Margit
Epstein, Ken Gergen, Lynn Hoffman, Joan Laird, Lindy Norlander, Sheila
McName, and Je Pumilia for comments on earlier drafts of this chapter.
1 . Postmodern thinking is evident principally in the scial sciences of
anthroology/ethnography (Geertz, 1973), cybernetics (von Ferster, 1981),
feminism (Flax, 10; Hare-Mustin and Maracek, 1988; Fraser and Nicholson,
1 0), hermeneutics (Ricoeur, 1 979; Gadamer, 1975), literary criticism (Barthes,
1 979; Derrida, 1976, 1978, 1986; Lyotard, 1988), and scial psychology (Gergen,
1985, 1989; Sampson, 1989; Shotter, 1989).
2. The clinical work at the Brattleboro Family Institute has been strongly
influenced by Lynn Hoffman ( 1 988, 1 90) and by the relecting team ersctive
develoed by Tom Andersen ( 1 987, 1991) and his colleagues in Tromse, Norway.
This work has been dicussed elsewhere (se Davidson et al. , 1988; Davidson and
Lussardi 191 ; Lax, 1989, 1 9 1 ; x and Lussardi, 1988; Miller and Lx, 1988).
3. The modern persective referred to here is one of a philosophial nature that
privileges the subject in the construction of meaning. It assumes positions of exper
tise and authority (see Banaby and Straus, 1 989; Reiss, 1 982).
4. Similar thinking can be found in other domains. Buddhist thought and
teachings, particularly Theravada Buddhism, for example, claims that what we 'se'
is only our concepts, not what is really there. These concepts are not context-free,
but arie through our interactions (oh present and past) in the world with others.
All of life is sen as imermanent, including any sense of oneself.
5 . The therapis(s were William x and Randye Cohen, and the team consisted
of Ron Hollar and Perry Willimson.
6. This prcess of utilizing one discourse to observe another one is familiar to .
therapists from many different theoretical persectives. Some psychdynamic
therapists strive to develop an 'oberving ego' in their clients; cognitive-behavioral
therapists utilize ideas of thought-stopping, facilitating this same shift in discourse;
Copyrighted Material
Postmoden Thinking in a Clinical Practice
83
and solution-focused therapists develop a new discourse of 'unusual outcomes' or
'exceptions.' Hoffman (this volume) considers this process central to all good
therapies and describes it as 'context resonance. '
7. The therapist was Judy Davis and t h e team consisted of William Lax and Joe
Pumilia.
References
Andersen, T. ( 1 987) 'The reflecting team: dialogue and meta-dialogue in clinical
work', Family Process, 26 (4): 4 1 5-28.
Andelsen, T. (ed .) ( 1 99 1 ) The Reflecting Team: Dialogues and Dialogues about the
Dialogues. New York: Norton.
Anderson, H. and Goolishian, H. ( 1 988) 'Human systems as linguistic systems',
Family Process, 27 (4): 37 1-95.
Anderson, H . and Goolishian, H . ( 1 90) 'Some fundamental assumptions'.
Unpublished paper, Galveston Family Institute.
Barnaby, B.B. and Straus, B.R. ( 1 989) ' Notes on postmodernism and the
psychology of gender ' , A merican Psychologst, 4 ( 1 0): 1 328-30.
Barthes, R. ( 1 979) 'From work to text' , in J. Harari (ed.), Textual Strategies.
Ithaca, NY: Cornell U niversity Press.
Boscolo, L . , Cecchin, G., Hoffman, L. and Penn, P. (1 987) Milan Systemic Family
Therapy. New York: Basic Books
Bowen, M. ( 1 978) Family Therapy in Clinical Practice. New York: Jason-Aronson.
Caesar, P . L . and Roberts, M. ( 1 99 1 ) 'A conversational journey with clients:
therapist as tourist not tour guide' , Jounal of Strategic and Systemic Therapis,
10 (3/4): 38-5 1 .
Culler, J . ( 1 982) On Deconstruction. Ithaca, NY: Cornell University Press.
Davidson, J . , Lx, W . , Lussardi, D . , Miller, D. and Ratheau, M. (1 988) 'The
reflecting team ' , Family Therapy Net worker, 12 (3).
Davidson, J. and Lussardi, D. ( 1 99 1 ) 'Use of the reflecting team in supervision and
training', in T. Andersen (ed.), The Reflecting Team: Dialogues and Dialogues
about the Dialogues. New York: Norton.
Derrida, J. (1 976) Of Grammatology, tr. G.C. Spivak. Baltimore, M D : Johns
Hopkins University Press.
Derrida, J. ( 1 978) Writing and Dfference, tr. A. Bass. Chicago: University of
Chicago Press.
Derrida, J. ( 1 986) 'Differance', in M.C. Taylor (ed.), Decostruction in Context.
Chicago, I L : University of Chicago Press.
Eagleton, T. ( 1 983) Literary Theory: an Introduction. Minneapolis, MN: University
of Minnesota Press.
Elkaim , M. ( 1 982) ' Non-equilibrium, chance and change in family therapy' , Jounal
of Marital and Family Therapy, 7 (3): 291-7.
Epstein, E.S. and Loos, V.E. ( 1989) 'Some irreverent thoughts on the limits of
family therapy', Jounal of Family Psychology, 2 (4): 405-2 1 .
Flax, J . ( 1 90) 'Postmodernism and gender relations i n feminist theory ' , in L.J.
Nicholson (ed.), Feminism/Postmodenism. New York: Routledge.
Fraser, N. and Nicholson, L . J . ( 1 0) 'Social criticism without philosophy: an
encounter between feminism and postmodernism' , in L . J . Nicholson (ed.),
Feminism/Postmodensm. New York: Routledge.
Gadamer, H .G. ( 1 975) Truth and Method. New York: Continuum.
Copyrighted Material
84
Fors oj Practice
Geertz, C. (1973) The Interpretation of Culturs. New York : Basic Books.
Gergen, K.J. (1985) 'The scial constructionist movement in modern psychology',
American sychologst, 0 (3): 26-75.
Gergen, K.J. (1988) 'If persons are texts', in S.B. Messer, L.A. Sass and R.L.
Woolfolk (eds), Hermeneutics and Psychological Theory. New Brunswisk, NJ:
Rutgers University Press.
Gergen, K.J. ( 1 989) 'Warranting voice and the elaboration of self ' , in 1. Shotter
and K.J. Gergen (eds), Texts of Identity. London: Sage.
Gergen, K . J . and Davis, K.E. (eds) ( 1 985) The Social Constuction of the Person.
New York: Springer-Verlag.
Golishian, H. and Anderson, H . (1987) 'Language systems and therapy: an evolv
ing idea', sychotherapy, 24: 529-38 .
Goolishian, H. and Anderson, H. (190) 'Understanding the therapeutic system:
from individuals and families to systems in language' , in F. Kaslow (ed .), Voices
in Family sycholoy. Newbury Park, CA: Sage.
Haley, J. (1976) Problem Solving Therapy. San Francisco, CA: Jossey Bass.
Hare-Mustin, R.T. and Maracek, 1. (1988) 'The meaning of difference: gender
theory, postmodernism, and psycholoy' , American Psychologst, 43 (6): 455-64.
Hoffman, L. (198 1) Foundations of Family Therapy. New York: Basic Books.
Hoffman, L. ( 1 986) 'Beyond power and control' , Family Systems Medicine, 3 :
3 8 1 -96.
Hoffman, L. (1988) 'A constructivist position for family therapy' , Irsh Jounal of
Psycholoy, 9 (I): 1 10-29.
Hoffman, L. (10) 'Constructing realities: an art of lenses', Family Procss, 29 ( I ):
1-12.
Jorgenson, J. (191) 'How families are constructed' . Unpublished dctoral disserta
tion, University of Pennsylvania.
Kearney, R. (1984) Dialogus with Contemporary Continental Thinkes.
Manchester: Manchester University Press.
x, W. (1989) 'Systemic family therapy with young children in the family: use of
the relcting team' , Psychotherapy and the Family, 5 (3/4): 55-73.
Lax, W . (191) 'The relecting team and the initial consultation' , in T. Andersen
(d.), The Relecting Team: Dialogues and Dialogus about Dialogus. New
York: Norton.
Lx, W. and Lusardi, D. (1988) 'The use of rituals with adolescents and their
families', in E.I. Black, 1. Roberts and R. Whiting (eds), Rituals in Familis and
Family Therapy. New York : Norton.
Lussardi, D.L. and Miller, D. (10) 'A relcting team approach to adolescent
substance abuse', in T.C. Todd and M. Selekman (eds), Family Therapy with
Adolscent Substance Abuse. New York: Allyn & Bacon.
Lyotard, J.-F. (1988) The Postmoden Condition: a Report on Knowledge, tr. G.
Bennington and B. Massumi. Minneapolis, MN : University of Minnesota Press.
Maturana, H. and Varela, F. ( 1987) The Tree of Knowledge. Boston, MA: New
Science Library.
Miller, D. and Lx, W . D . ( 1 988) 'Interrupting deadly struggles: a reflecting team
model for working with couples' , Jounal of Strategic and Systemic Therapis,
7 (3): 16-22.
Minuchin, S. (1974) Families and Family Therapy. Cambridge, MA: Harvard
University Press.
O'Bien, T. (10) Things They Carried with hem. Boston, A: Houghton Miflin.
Copyrighted Material
Postmodern Thinking in a Clinical Practice
85
Penn, P . ( 1 982) 'Circular questioning', Family Process, 2 1 : 267-80.
Penn, P. ( 1 985) ' Feed-forward: future questions, future maps', Family Process, 24:
29-3 1 l .
Penn, P . and Sheinberg, M . ( 1991) 'Stories and conversations', Journal of Strategic
and Systemic Therapis, 10 (3/4): 30-7.
Reiss, T . J . ( I 982) The Discourse of Modenism . Ithaca, NY: Cornell University
Press.
Ricoeur, P. (1979) 'The model of the text: meaningful action considered as a text' ,
in P. Rabinow and W . S . Sullivan (eds), Interpretative Social Science. Berkeley,
CA: University of California Press.
Rorty, R. (1979) Philosophy and the Mirror of Nature. Princeton, N J : Princeton
University Press.
Ruby, J . ( 1 982) A Crack in the Mirror. Philadelphia, PA: University of Penn
sylvania Press.
Sampson, E . E . ( 1989) 'The deconstruction of the self ' , in J. Shotter and K . J .
Gergen (eds), Texts of Identity. London: Sage.
Sarbin, T.R. ( 1 986) Narrative Psychology: The Storied Nature of Human Conduct.
New York: Praeger.
Sarup, M. ( 1989) An Introductory Guide to Post-structuralism and Postmodernism.
Athens, GA: University of Georgia Press.
Selvini, M . P . , Boscolo, L . , Cecchin, G. and Prata, G. ( 1980) ' Hypothesizing circularity - neutrality: three guidelines for the conductor of the session', Family
Process, 1 9 ( I ): 3 - 1 2 .
Shotter, J . ( 1 989) 'Social accountability and t h e social construction of "You" ' , in
J . Shotter and K.J. Gergen (eds), Txts of Identity. London: Sage.
Taylor, M . C . ( 1 986) Deconstruction in Context: Literature and Philosophy.
Chicago, I L : University of Chicago Press.
Tomm, K. (1987) ' Interventive interviewing: Part I I . Reflexive questioning as a
means to enabling self-healing' , Family Process, 26: 167-84.
von Foerster, H. ( 1 9 8 1 ) Obseving Systems . Seaside, CA: I ntersystems Publications.
Wangberg, F. ( 1 99 1 ) 'Self reflection: turning the mirror inward' , Jounal of
Strategic and Systemic Therapies, 10 (3/4): 1 8-29.
White, M. ( 1 989) Selected Papers. Adelaide: Dulwich Centre Publications.
White, M. and Epston, D. ( 1 0) Narrative Means to Therapeutic Ends. New York:
Norton. (Also printed s Literate Means to Therapeutic Ens, 1989, Adelaide:
Dulwich Centre Publications.)
Copyrighted Material
6
Constructing Therapeutic Possibilities
Gianfranco Cecchin
In the field of family therapy we can notice a slow but continuous
movement from an epistemology based on cybernetic principles to
an epistemology based on the notion that human relationships
emerge through their socially produced stories. Particular family
narratives come into being in the social domain. From this perspec
tive we can say that interactions provide the opportunities and the
limits to our worlds.
In this chapter I will reconstruct one story of the evolution from
cybernetic principles to social construction and suggest that this
process has been happening through the constant questioning and
curiosity of beliefs, models, and particular forms of practice. I also
want to suggest that by being both a strategizer and a non
instrumental clinician, the therapist can avoid the certainty of
ultimate truth.
It is interesting to hypothesize about the movement from prin
ciples of cybernetics to those of social construction. Any form of
stability creates the condition for new changes which creates a new
stability, and so on. With this in mind, it is revealing to look at
what has taken place in the family therapy field, particularly with
my own involvement in the evolution of the Milan Systemic model.
I was one of four people in Milan in 1 97 1 -72 who tried to do
therapy in a different way. After several years of trying to work
therapeutically using the psychoanalytic model, we felt dissatisfied
and began looking for a new model and a new way to work.
Several conceptual shifts marked our development of the systemic
model: the shift from ( 1 ) energy to information; (2) entities to
social constructions; and (3) a focus on family to therapist .
From Enery to Information
As a team, we were confronted with new ideas presented by
Watzlawick et al. , 1 967 . These ideas appeared to constitute a
magnificent theory . According to this theory there was no longer
any need to use the concept of energy. Everything was communica
tion. Everthing was a message.
We found a new freedom, a freedom not to look at what we can
Copyrighted Material
Constructing Therapeutic Possibilities
87
find inside a person but at how people fit together in a communica
tion net where everyone is doing something and at the same time
responding to somebody else. What emerged were stories and
games, most of them beautifully dramatic and even sometimes very
comic. We became fascinated by games and began looking for
ways to bring out the 'real' game in every family. It was an
enjoyable and fascinating experience to talk to a family and spend
time with our colleagues finding out what kind of games people
were playing. Of course, having chosen this stand, certain conse
quepces emerged.
Some disturbances and contradictions began to appear . First, we
noticed that the more pathological the family was, the easier it was
to describe the family or to describe its game. We adopted a stance
that allowed us to see families as mechanistic systems regulated by
feedback. The doubt crept in, ' Is our theory good for systems
which, in some ways, resemble a machine? What about other
human systems that do not resemble machines? ' Secondly, because
we were seduced by the idea of games, our descriptions very often
ended up portraying people as coming together for the sole purpose
of competing with one another, outsmarting one another, or defin
ing their relationships from an 'up' position (as was in the common
language of the time). Sometimes we felt that people would stay
together in order to fight because episodes of fighting provided
opportunities for 'winning . ' In the couple or in the family, we
could see tremendous competition and, when everything was quiet,
we thought it was a simple, temporary, apparent equilibrium in a
situation of permanent battle.
Naturally, the battle was not only between the members of the
family, but when they came to us, the battle began to include us.
Therapists would often go behind the mirror to plan their strategy
with colleagues in order to fight back. We used the language of
warfare, saying, for example, 'This family is organizing some kind
of trap for us,' and 'What kind of maneuver can we create to fight
back?' Also, 'I think the son is making an alliance with the
therapist perhaps in order to put down the parents . ' Lastly, 'The
wife is very charming but she is trying to humiliate her husband, '
and so on.
Every move became a maneuver and every statement was under
stood in ten different ways. When the family came to us, the ques
tions we asked were, 'What kind of game are they playing with
each other? ' ' What kind of game are they playing with us? ' and
'What kind of different game could we play with them?' Usually
we wanted to win these games, and we were convinced that in this
manner we could persuade them to give up their power struggle. I f
Copyrighted Material
88
Forms oj Practice
this was impossible, we might succeed in convincing them to
change their game, or bring it to a more tolerable level not
necessitating symptoms. In this context, it was necessary for the
therapist to have control over the session. For example, if we
invited four people and they showed up with only three, we would
send them home until all four could come. If we gave in it was like
losing a battle. The relationship was one of confrontation instead
of cooperation.
One of the 'weapons' we used at that time was what we called
the 'paradoxical intervention' (Selvini et aI. , 1 978). We could
observe that in families and couples people were battling against
one another using paradoxical communication. Paradox was a way
to gain control but at the same time it was a way to bring the battle
to a standstill or to a kind of apparent truce. The families were
also behaving in a paradoxical way with us. It was a way to make
peace as well as to make war. So we became experts in creating
paradoxical situations springing from the intensity of the
therapeutic relationship. Also here there was nothing new, we were
simply applying the ideas provided by Watzlawick et aI. , 1967. But
in some way we got stuck with the reputation of being the ones
who do 'paradoxical therapy. ' Many times when someone came to
visit or some student was observing a therapy session, at a certain
moment this person would ask, 'Where is the paradox?' We would
ask a family a simple question like, ' How are you?' and someone
would ask, 'How can you make that paradoxical? ' We became
stuck with the 'label' of paradox. Everything had to be paradox
ical. And of course, everything was in the frame of a power play.
After a While, we recognized another conceptual shift. This shift
was marked by our own observation that we, as team members,
were fighting with one another and generally feeling discomfort.
Something had to change.
What helped us to overcome this impasse was, again, another
theory. We discovered Bateson's Steps to an Ecology oj Mind
( 1 972). We saw that the Palo Alto Group (Watzlawick et al. , 1 967)
had drawn inspiration from Bateson's work. So, we began picking
from the different ideas of Bateson, in their original form, in order
to move beyond our own impasse.
From Entities to Social Constructions
Building upon the shift from energy to information, we recognized
communication as a relational process wherein information is
socially constructed. Bateson articulated this position in his discus
sion of power . Power, says Bateson, is an idea, a construction.
Copyrighted Material
Constructing Therapeutic Possibilities
89
People create the idea of power and then behave as if power
existed . Power is created by the context and is invented by the
protagonists of the situation.
Adopting this idea, we moved from seeing family members'
actions as maneuvers within a game for power. We began to see
people as involved in staying together, not to control one another
or to control their relationship, but to make sense with one
another. This was an interesting conceptual shift . Husbands and
wives, parents and children are not there to try to outsmart one
another. They are trying to make sense of their relationship. In
some way it was a more 'human' position for the therapist .
Fighting and competing for power was only one of the many ways
people try to make sense. We could call it an attempt to make
sense when other options to do so are not available or are not seen.
This shift provided the opportunity for a renewed interest in
what the therapist was doing in the therapeutic context. Once the
metaphor of a game or battle was dismissed, the need to win was
also dismissed. Now we could engage in a self-reflexive process.
Once we identified this shift, we became aware of an interesting
phenomenon. When a particular therapist was talking with a
family, he or she would 'discover' a certain type of game, while
another therapist would see, perhaps, a different one. A third
therapist would see a third one. So we realized that the game
depended not solely on the family but also on the therapist.
Perhaps, there was no 'real game' after all. The game was some
thing that emerged from the relationship between the therapist and
the family . With this observation, we began to doubt the idea of
'discovery. ' For a long time we thought that to 'discover' was our
job as scientists/clinicians. Only after a good and reliable discovery
could we do something that would be medically and ethically
correct. But now we faced the contradiction that what we dis
covered depended on the 'discoverer' and on the type of questions
that were asked. In essence, what we discovered was what we had
co-constructed with the family.
Shifting Focus: Family to Therapist
Thus, we were compelled to make another shift . Our focus of
attention moved from 'the family' to ' the therapist . ' For a long
time, we never discussed the observer, but now, finally convinced
that what we 'discover' depends ultimately on the observer, we
began to watch ourselves. We had a lot of help from our students.
Students training at our Center had always shown more interest in
what we, the therapists, were doing than in the families' games.
Copyrighted Material
0
Forms 0/ Practice
We were asking families a lot of questions about their organization
while the students were asking a lot of questions about what we
were doing. Two foci emerged in our attention to the therapist: the
idea of hypotheses and the stance of curiosity.
From Truth to Hypothess
As we shifted our focus toward ourselves, we became aware that
we always had an hypothesis in mind. Before entering a session, or
during the session, we had an idea about what was going on. This
could create some tension with the family because if we liked our
idea (hypothesis) too much, we inadvertently tried to impose it on
the family. We thought that, perhaps, if they could see things our
way then the problem would disappear.
It took some time to find out that it was not the quality of our
hypothesis that made a difference. Rather, the difference was made
by the contrast (the relationship) between our hypothesis and the
family's or between the different hypotheses that emerged during
the conversation. We struggled to give up our hypotheses even
though they were very attractive and looked like the truth. Again,
the hypothesis was a way of constructing a connection with the
system and not a step towards the discovery of a 'real' story. We
could then work for half an hour to develop a beautiful hypothesis
which included all the elements in the system, a good systemic
hypothesis, and then discard it in a few minutes if it revealed itself
to e useless. I
The hypothesis is a way to contribute to the construction of a
therapeutic relationship. It is the base for starting a conversation.
By talking, the therapist reveals his or her own ideas about what
is going on and engages with the family in a manner that resonates
for all participants. This kind of resonance (a combination of body
messages, verbal utterances, ideas, and hypotheses) is the ticket to
participate or an invitation to create a new system. The value of
the hypothesis is not in its truth but in its ability to crate a
resonance with those involved. I imagine that someone could enter
in resonance even without talking but only with analogic conversa
tion. However, humans use words to caress each other. Thus,
words and hypotheses are a way to get in touch with each other in
spite of their content. In summary, the hypothesis is a way to
create a resonance with the system, regardless of its vlue as truth
or its validity as explanation.
From Neutrality to Curiosity
Neutrality, an idea central to the Milan systemic approach (Selvini
et al. , 1980; Cecchin , 1987) also comes from warfare lanuage.
Copyrighted Material
Constructing Therapeutic Possibilities
91
Since we cannot take sides in the struggle we are observing, we
choose to be neutral. In some way neutrality puts the therapist in
a position of 'power . ' How can we avoid this type of contradic
tion? It took some time to see that neutrality could be seen
somehow as a 'state of activity' (cf. Cecchin, 1 987). The effort of
the therapist to look for patterns and to search for the fit and not
for 'whys' or causes of behavior is what makes up the 'action' of
being neutral.
In this circumstance, two theoreticians came to our help. Start
ing from the description of biological organizations, Maturana and
Varela ( 1 987) came to the conclusion that different biological units
do not influence their reciprocal behavior in a direct way, but
through structural coupling. In other words, di fferent units simply
fit with one another and any attempt to explain their interaction in
a causal way is only a story constructed by an observer. This story
could be useless and even misleading. What we see as a system is
the fit of its members with one another . Fit, then, becomes an
aesthetic quality of interaction. What we see happening could not
not happen. If some event did not fit , it would not be there. This
aesthetic way of seeing generates a sense of curiosity. If people are
unhappy with their current situation but are, nevertheless ,
immersed in it, there must be some sort of ' fit . ' This fit does not
imply 'goodness' or value but does indicate a connection. To
become curious about this connection can be useful in the
construction of more viable forms of relatedness. Curiosity, as a
therapeutic stance, provides the opportunity for the construction of
new forms of action and interpretation.
The Irreverent Therapist as Social Constructionist
What I have described above is the position of the observer
therapist who uses his or her responses s an instrument to enter
a system. But there are other possible ways for therapists to enter
into a story. Anderson and Goolishian ( 1 988) suggest that the
therapeutic conversation is a way to engage with a family. I would
like to offer another suggestion. As therapists, we become partici
pant actors in the therapeutic story. The separation between
'participant actor' and 'conversationalist' is arbitrary. However,
for the sake of clarification I will artificially separate these two
positions. As a conversationalist, a therapist attempts to 'unblock'
the logical restrictions that maintain the 'stuck' state of the system
(cf. Sluzki, 1 992). This is often accomplished through the use of
circular questions (Selvini et al. , 1 980). As a participant actor, the
therapist utilizes the particular role that emerges in the interactive
Copyrighted Material
92
Forms of Practice
context to take action, give prescnptlons, become a ' social
controller, ' or even a 'moralizer. ' The therapist can do this and
remain loyal to a systemic epistemology only if two apparently
contradictory principles are kept in mind.
First, the therapist must remember that several different relation
ships contribute to the construction of the therapist as a moralist,
a social controller, and so on. Thus, if the therapist adopts a
moralistic stance with a family where incest has been a problem,
the therapist acts 'morally' only to the extent that a variety of
other contexts and relationships provide the opportunity for such
constructions. Some relevant relations include the therapeutic rela
tionship (therapist to client) as well as the institutional, cultural,
and historical conditions that come to bear on the therapeutic
moment. Also needing consideration is the orientation of the
therapist that emerges from his or her personal history, theoretical
orientation and so forth. These relational concerns couple with the
personal histories of the clients themselves.
Secondly, the therapist must also remember that his or her posi
tion, as constructed in the complex interactive moment, is a co
construction. Thus, the therapist shares responsibility for the
context that emerges in therapy. So too, for those working with
teams, it must be remembered that collectively the team members
participate in the therapeutic situation that develops. All
participants become active members in the conversation (even when
they appear to be passive) and thus, all participants can be seen as
continually selecting particular actions and interpretations.
However, it is important to keep in mind that making a selection
does not imply the viability of any construction. In order to be
viable, an interpretation or action must be granted coherence
within the significant interactive context. This requires a form of
soial choreography. Additionally, the selection of any particular
interpretation or behavior by a therapist or client is always con
strained by the possibilities that emerge in the therapeutic situation
itself. In similar fashion, making a choice to act in a particular
manner does not ensure a predictable outcome, because our
activities are always joined with those of others, thereby providing
the opportunity for unintended consequences to materialize (Shot
ter, 1 987).
An illustration will help to clarify this second point. Suppose a
therapist closes a session with the following comment, 'I cannot
avoid thinking that many problems in your family stem from the
fact that your behavior seems to be ruled by a patriarchal pattern
that tends to oppress women. Some of the stories you told me
succeeded in convincing me of this interpretation. Therefore, I will
Copyrighted Material
Constructing Therapeutic Possibilities
93
give you some instructions with the hope of breaking this patten.
Some of my colleagues behind the mirror, however, warned me
that it is not proper to interfere with how families are organized,
no matter how inappropriate we might think the organization is. I
had a long argument with them and we came to the conclusion that
I will follow my conviction, but only for five therapeutic sessions.
I cannot avoid trying to do what I think is right as a therapist even if my colleagues disagree. '
Here, the therapist takes responsibility for his or her convictions,
puts them in a cultural context, offers an alternative interpretation
(loyalty to patriarchal patterns), is careful to put the conviction in
a time frame (five sessions), and makes clear that these convictions
are not a truth independent of the observer and the context but are
the result of ethical standards which stem from the therapist's
personal history, cultural context, and theoretical orientation.
If you believe in action too much, you can become a manipu
lator. If you believe too strongly in letting- the system just 'be , ' you
could become irresponsible. If you believe strongly in the
oppressive aspects of systems, you can become a revolutionary. If
you believe too passionately in the controlling aspects of therapy,
you can become a social engineer. However, since it is impossible
not to take a stand, it is exactly this reflexive loop between our
taking a stand and immediately thereafter putting this stand in a
larger context that creates the ' becoming' and not the 'being' of a
therapist. Such a position also permits the therapist to achieve that
healthy state of mild irreverence towards his or her own 'truths' no
matter how much hardship it took to conquer them.
I believe that a social constructionist therapist may, at different
moments, follow many different leaders, but never obey one parti
cular model or theory. He or she is always slightly subversive
towards any reified 'Truth. ' In this sense the therapist illustrates a
postmodern sensibility wherein the relational context is recognized
as providing the therapeutic constraints and possibilities. These
cannot be pre-determined by virtue of a model's validity or
theoretical superiority. And yet, the irreverent therapist does not
enter any therapeutic relationship void of ideas, experience, or
privileged constructions. Just as clients come to therapy with their
versions of reality, so too with therapists. The challenge is the
negotiation and co-construction of viable and sustainable ways of
being that fit with the family, the therapist, and the culturally sanc
tioned ways of being.
Finally, therapists become responsible for their own actions and
opinions. They dare to use their resources to intervene, to construct
rituals, to reframe situations, behaviors, and ideas for both the
Copyrighted Material
94
Forms oj Practice
client and themselves. Those resources are, after all, the only things
the therapist has. He or she cannot rely any more on 'truths' out
there. Becoming free from the co-optive nature of consensual
belief, he or she can also help the clients become more opinionated
while simultaneously taking responsibility for their opinion.
By maintaining a position of 'irony, ' the therapist attempts to
understand the stories and patterns observed. Clients, themselves,
observe the therapist's ironic position and can also begin, through
modelling, to utilize this perspective. Clients might become more
opinionated while simultaneously taking responsibility for their
opinions and not reifying them as 'truisms . ' Such a position
promotes flexibility and creativity in both therapist and client.
Therapy is a fascinating challenge. The challenge is slowly to
demolish the old story while moving toward a co-authored new
story that opens up new possibilities for clients. The story of
family therapy as a field follows this same narrative pattern. It is
the unavoidable contradictions and dissonances that provide the
opportunity for the construction of a new position, a new explana
tion, or a new story about what we are doing.
Note
1 . Once it was established that we could change hypotheses many times, a new
question appeared: 'Where are the hypotheses coming from?' Since the hypotheses
are made by the observer in relation to other observers/participants, it is obvious
that it is the accumulated experience of those observers that allows them to
formulate any idea, concept, or hypothesis. Basically, it is their 'biases' that
construct the hypothesis. The observers' biases come from their cultural
background, education, and training. For the average family therapist, the major
source of ideas is psychoanalysis. For example, look at the beautiful stories that
come out of the Odipal complex. From the triangulation theory of J . Haley (164),
ne the boundary theory developed by Minuchin (1974) and the lifecycle explana
tion, and Selvini et al.'s ( 1989) theory of psychotic game, and so on. We usually
tell our students, 'You should keep in mind 24 hypothses, 50 stories and utilize the
one that comes to your mind when you talk to a family.'
References
Anderson, H . and Goolishian, H. ( 1 988) 'Human systems as linguistic systems:
preliminary and evolving ideas about the implications for clinial theory' , Family
rcss, 27 (4): 371-93.
Bateson, G. ( 1 972) Steps to an Ecoloy of Mind. New York: Ballantine.
Ccchin, G. (1987) 'Hypothesizing, circularity and neutrality revisitd: an invitation
to curiosity', Family Procss, 26 (4): 405-14.
Haley, J _ (164) Strategis of sychotherapy. New York: Grune & Stratton.
Maturana, H . and Varela, F. (1987) The ee of Knowledge. Boston, MA: New
Science Library.
Copyrighted Material
Constructing Therapeutic Possibilities
95
Minuchin, S. ( 1 974) Families and Family Therapy . Cambridge, MA: Harvard
University Press.
Selvini, M . , Boscolo, L., Cecchin, G. and Prata, G. ( 1 978) Paradox and Counter
paradox. New York: J . Aronson.
Selvini, M . , Boscolo, L . , Cecchin, G. and Prata, G. ( 1980) 'Hypothesizing circularity - neutrality: three guidelines for the conductor of the session', Family
rocss, 19 ( I ) : 3-12.
Selvini, M . , Cirillo, S., Selvini, M . and Sorrentino, A . M . ( 1989) Family Games:
General Modes oj Psychotic Processes in the Family. New York: Norton.
Shotter, J. (1987) 'The social construction of "us": problems, accountability, and
narratology' , in R. Burnett, P. McGee and O. Clarke (eds), A ccounting jor
Personal Relatioships: Social Representation oj Interpersonal Links. London:
Methuen.
Sluzki, L. ( 1 92) 'Transformations: a blueprint for narrative changes in therapy' .
Family Procss, 3 1 .
Watzlawick, P . , Beavin, J . and Jackson, D.O. ( 1 967) Pragmatics oj Human
Communication . New York: Norton.
Copyrighted Material
7
A Proposal for a Re-authoring Therapy :
Rose' s Revisioning of her Life and a
Commentary
David Epston, Michael White and Kevin Muray
In the social sciences at least, it is now generally recognized that
it is not possible for persons to have direct knowledge of the world;
that an objective description of the world is not available to us,
and that no one has a privileged access to the naming of reality,
whatever that reality is . 1 And it is generally accepted that what we
know of the world, we know only through our experience of it; our
experience of the world is all that we have, and that is all that we
can know. We cannot even know another person's experience of
the world. The best that we can do is to interpret the experience
of others; that is, the expressions of their experience as they go
about the business of interpreting it for themselves.2 'Whatever
sense we have of how things stand with someone else's inner life,
we gain it through their expressions, not through some magical
intrusion into their consciousness. It's all a matter of scratching
surfaces' (Geertz, 1 986: 373). And to interpret the expressions (and
thus the interpretations) of others, we have to rely upon our own
lived experience and imagination. The most we can do is to 'iden
tify' our own experience of the experience as expressed by others.
Thus 'empathy' is a critical factor in the interpretation or under
standing of the experiences of others.
So this is all we have - our lived experience of the world. But
this turns out to be a great deal . We are rich in lived experience.
To quote Geertz, 'We all have very much more of the stuff than
we know what to do with, and if we fail to put it into some grasp
able form , the fault must lie in a lack of means, not of substance'
( 1 986: 373).
Certain questions are raised by any serious consideration of this
proposal about the world of experience .
Given that what we know of the world we know through our
experience of it, what is the process by which we develop an
understanding of our experience and give meaning to it?
• How do we make sense of our experience to ourselves, and how
do we make sense of our experience to others?
•
Copyrighted Material
A Proposal for a Re-authoring Therapy
•
•
•
97
If we are perpetually involved in an attempt to articulate our
lived experience to ourselves and to others, what processes are
involved in our interpretation of it?
What is it that facilitates the expression of our experience?
And how does the expression of our lived experience affect our
lives and relationships?
These questions focus our attention on an investigation of the ways
in which we make sense of our lives to ourselves and to others;
they focus our attention on the processes through which we inter
pret or attribute meaning to our experience.
In order to give meaning to our experience, we must organize it,
frame it, or give pattern to it. To understand an aspect of our
experience, we must be able to frame it within a pattern of experi
ence that is known to us; we must be able to identify aspects of
lived experience within the context of known patterns of experi
ence.
Stories or N arratives
Those social scientists (J. Bruner, Gergen, and Harre in psycho
logy; E. Bruner, Geertz, Clifford, V . Turner, and R. Rosaldo in
anthropology; H. White, Mink, GailIie in history, to name but a
few) whose work is oriented by the ' interpretive method' and who
embrace the text analogy propose that the 'story' or 'narrative'
provides the dominant frame for live experience and for the
organization and patterning of lived experience. Following this
proposal , a story can be defined as a unit of meaning that provides
a frame for lived experience. It is through these stories that lived
experience is interpreted. We enter into stories; we are entered into
stories by others; and we live our lives through these stories.
Stories enable persons to link aspects of their experience through
the dimension of time. There does not appear to be any other
mechanism for the structuring of experience that so captures the
sense of lived time, or that can adequately represent the sense of
lived time (Ricoeur, 1 983). It is through stories that we obtain a
sense of our lives changing. It is through stories that we are able
to gain a sense of the unfolding of the events of our lives through
recent history, and it appears that this sense is vital to the percep
tion of a ' future' that is in any way different from a 'present' .
Stories construct beginnings and endings; they impose beginnings
and endings on the flow of experience. 'We create the units of
experience and meaning from a continuity of life . Every telling is
an arbitrary imposition of meaning on the flow of memory, in that
Copyrighted Material
98
Forms of Practice
we highlight some causes and discount others; that is, every telling
is interpretive' (E. Bruner, 1 986a: 7). In considering the vital role
that stories have in relation to the organization of experience, it
can be argued that :
It is the stories in which we situate our experience that
determine3 the meaning that we give to experience.
2 It is these stories that determine the selection of those aspects of
experience to be expressed.
3 It is these stories that determine the shape of the expression that
W! give to those aspects of experience.
4 It is these stories that determine real effects and directions in our
lives and in our relationships.
Performance as Shaping
In the foregoing discussion, we have argued that experience struc
tures expression. But it can also be argued that expression struc
tures experience. To quote Dilthey: 'Our knowledge of what is
given in experience is extended through the interpretation of the
objectifications of life and their interpretation, in turn, only made
possible by plumbing the depths of subjective experience' ( 1 976:
1 95). Thus, the stories that we enter into with our experience have
real effects on our lives . The expression of our experience through
these stories shapes or makes up our lives and our relationships;
our lives are shaped or constituted through the very process of the
interpretation within the context of the stories that we enter into
and that we are entered into by others.
This is not to propose that life is synonymous with text. It is not
enough for persons to tell a new story about themselves, or to
assert claims about themselves . Instead, the proposition carried by
these assertions about the world of experience and narrative is that
life is the performance4 of texts. And it is the performance of
these texts that is trans formative of persons' lives; however, these
performances must be before relevant audiences or made known by
some form of publication. [T]he participants must have confidence
in their own authenticity, which is one reason cultures are
performed. It is not enough to assert claims; they must be enacted.
Stories only become trans formative in their performanc�' (E.
Bruner, 1 986a: 25). Thus the idea that lives are situated in texts or
stories implies a particular notion of authenticity - that a person
arrives at a sense of authenticity in life through the performance
of texts. This notion of authenticity may be affronting to many a
cherished belief that carries propositions about the 'truth' of
Copyrighted Material
A Proposal for a Re-authoring Therapy
99
personhood or of human nature; those beliefs that suggest that,
under particular and ideal circumstances of life, persons will be
'released' and thus become truly who they are: authentic .
Indeterminate Nature of Stories
If persons' lives are shaped through the storying of experience and
through the performance of these stories, and if there is a limited
stock of familial stories about who we might be and of cultural
knowledges about personhood , how is it that we are not replicas
of one another? Perhaps this question is best approached by con
sidering the interaction of readers and literary texts. To do so
would be to extend the text analogy in our attempts to understand
more fully the processes involved in the ascription of meaning, and
to liken life as lived under the guidance of stories to the reader's
experience under the sway of the literary text. And since good
stories are more transformative of the reader's experience than
poor stories, this consideration could bring us to a review of the
structure of texts of literary merit.
In following this premise, we believe that Iser, a literary theorist,
assists us to find an answer to the question, 'How is it that we are
not replicas of one another? '
fictional texts constitute their own objects and do not copy something
already in existence. For this reason they cannot have the full deter
minacy of real objects, and indeed, it is the element of indeterminacy
that evokes the text to 'communicate' with the reader, in the sense that
they induce him to participate both in the production and the
comprehension of this work's intention. (1978: 2 1)
It is readily apparent that all stories are indeterminate. s There is a
degree of ambiguity and uncertainty to all stories, and, as well,
there are inconsistencies and contradictions. This fact will be
appreciated by those who have read a novel that was particularly
engaging and then gone to a movie of the same novel, only to find,
to their dismay, that the movie director had got it wrong! In such
circumstances, what is clear is that the director arrived at a
different interpretation of the story through his or her unique
negotiation of its indeterminacy .
So literary texts are full of gaps that readers must fill in order
for the story to be erformed .6 And, in likening the interaction of
readers and literary texts to the interaction of persons and the
stories they live their lives through, we become more aware of our
need to fill the gaps in daily interaction. J ust s these gaps in
literary texts recruit the lived experience and the imagination of the
Copyrighted Material
10
Forms oj Practice
reader, so do the gaps in the stories that are 'lived by' recruit the
lived experience and the imagination of people as they engage in
performances of meaning under the guidance of the story.
Thus with every performance, persons are re-authoring their
lives and relationships. And every telling encapsulates, but is more
than the previous telling. The evolution of lives and relationships
of persons is akin to the process of re-authoring, the process of
persons entering into stories with their experience and their
imagination, and the process of taking these stories over and
making them their own.
The indeterminacy of texts and the constitutive aspect of the
performance of texts provide good cause to celebrate. Clifford
Geertz quotes Lionel Trilling's lament, 'How come it that we start
out Originals and end up Copies?' Upon situating our work in the
world of experience and narrative, and in accepting the idea that
we must start with a story in order to attribute meaning and give
expression to our experience, we would have to reverse Trilling's
question, 'How come it that we start out Copies and end up
Originals? ' To this question Geertz finds an answer that is 'surpris
ingly reassuring: it is the copying that originates' ( 1 986: 380).
We have little choice but to start out with copies . We cannot
perform meaning in our lives without situating our experience in
stories. Stories are, in the first place, given. However, it is the
relative indeterminacy - the ambiguity and uncertainty - of all
stories that we can only negotiate through recourse to our lived
experience and our imagination. And this requires that we engage
in a process of 'origination' .
So what might be the effects on a person's interpretation of
events in his or her life, if the story that framed, selected, and
determined the meaning given to those events was oppressive and
authored by perpetrators of child sexual or physical abuse?
Kamsler ( 1990), referring specifically to child sexual abuse, noted
a number of 'story-telling' practices associated with it that deny the
abused their own 'story-telling rights' :'
( 1 ) it is usually the case that the perpetrator of the abuse has overtly or
covertly conveyed to the victim the message that she was to blame for
being abused . . . . (2) the perpetrator will often actively promote secrecy
by enforcing it with the child or young woman so that she is divided
from other family members, (3) and the various ways in which
peretrator exerted control over
the child
. . .
may promote the
development of habitual responses of fear and panic in intimacy rela
tionships when she ecomes an adult. ( 1 0 : 17-18)
And furthermore, what difference would it make if a person who
had been situated in an oppressive 'story' - being told - found
Copyrighted Material
A Proposal for a Re-authoring Therapy
101
herself either to be entitled to her own 'story-telling rights' or to
have them restored and be enabled to tell her own life and become
her own author?
Rose's Revisioning of her Life8
From here on, Rose and I request that you prepare yourself for a
different set of 'reader responses' as the genres become blurred. If
fact and fiction are read differently, how best might you approach
'faction'? The following is an example of a Ore-authoring therapy'
but that process will be briefly described elsewhere so as not to
intrude . So reader, can you find some way that suits you to divest
yourself of those 'reader responses' required by academic texts?
Perhaps you might set this book down for a while in order to break
your train of thought and return to it later. For Rose and I offer
you the opportunity of having an experience of your own as you
engage with her experience of entering her life's events in an 'alter
native' story, a frame of reference at great variance with the 'domi
nant' story of her life. Louis Mink argues that 'It is clear that we
cannot refer to events as such, but only to events under a descrip
tion; so there can be more than one description of the same event,
all of them true but referring to different asects of the event or
describing it at different levels of generality. But what can we
possibly mean by "same event"?' ( 1 978: 145-6). What we could
possibly mean by the same event was more than just a historio
graphical problem for Rose and me. For how Rose 'reads' her life
- under the guidance of either the 'dominant' story or the
therapeutically co-created 'alternative' story - will prove to have
considerable bearing on whether she lives or takes her life, and
how she lives that life she chooses to keep .
The re-authoring will be represented to you, reader, by way of
those 'letters' I (David Epston) provided for her summarizing our
meetings, and excerpts from the transcript of the fourth and final
meeting six months later. I have taken some liberties here, deleting
many of my questions and linking some of her answers. So, reader,
are you ready to proceed with my account of Rose's revisioning of
her experience as it is brought to life through language?
Rose's employer rang me. I was informed that despite her com
punctions and regret, she had no other option than to terminate
Rose's employment as a receptionist/video-camera operator at a
busy advertising agency. She only too willingly acknowledged that
Rose possessed obvious capabilities . Still, it seemed that whenever
Rose was required to attend to a request in addition to an
uncompleted task, she would 'crack up' and dissolve into tears.
Copyrighted Material
102
Forms oj Practice
Her employer drew my attention to the fact that Rose had a genius
for food preparation, something she was required to do during a
'shoot ' . She had endeavoured to find Rose alternative employment
in catering until it dawned on her how impossible that would be.
Catering is a task, she commented, that would subject Rose to
both urgent and multiple demands. She also told me that Rose had
a long history of losing jobs for the same reason. Rose's employer
was ringing because Rose had become inconsolable on being dis
missed and she was very concerned for her well-being. I suggested
she provide Rose with my phone number and that I would do my
best to meet with her immediately.
Rose and I met a day later. There was a sense of quiet despera
tion about Rose as she recounted her dismal employment history.
She did acknowledge that she had a long-standing ambition to
become a chef but discounted that, given the demanding nature of
the work. She seemed so forlorn that I asked if there was anything
more to her 'problem' than that. She grinned ruefully and nodded.
'There's more to it. I don't have a base inside myself. ' I inquired,
' Do you feel like a fake person, hollow on the inside?' She greeted
this description enthusiastically as if the linguistic resources I prof
fered her came as something of a relief. I went on to say, 'There
must e a story behind this. Do you feel like telling me about it? '
She sighed and grinned at the same time, 'That's what I 've come
for . . . . I just can't go on any longer like this. ' We embarked
upon a story-telling with the role of narrator-reflector shared
between us. My reflecting questions and her answering led her
story through time in addition to disengaging her from entering
into her father's story.
His authorship over her experience of his physical abuse had
been comelling, given his hegemonic parenthood in addition to his
moral sanction as a parish minister in a fundamentalist Christian
church. The latter particularly confounded her as his parishioners
would regularly comment after church services on her good fotune
to have such 'a good and kind man' for a father. Her mother was
a bystander to this violence, who defended her silence as the only
way she had available to her to contain her husband' s violence
towards their children. Still Rose felt very bitter towards her, even
though she acknowledged that her mother took the action to
divorce him when she was thirteen, insisting that Rose be sent away
to a distant boarding school. This action was without precedent
among her co-religionists.
An 'alternative' account was written up from my notes, taken
during the meeting and forwarded to her by post.
Copyrighted Material
A Proposal for a Re-authoring Therapy
1 03
Dear Rose,
It was a very pleasing experience to meet up with you and hear some
of your story, a story of both protest and survival against what you
understood to be an attempt to destroy your life. And you furthered
that protest yesterday by coming and telling me that story . I would
imagine that you had not been able to tell anyone for fear of being
disbelieved. I feel privileged that you shared it with me and hope that
sharing it relieved you of some of its weight. I can see how such a
history could have left you the legacy you described - a sense of not
seeming 'to have a base' . How could you under the circumstances of
your growing up when your home - most people's base - was the site
of your father's attempt at disappearing you? No wonder you are
currently finding life difficult and have mixed feelings about trusting
relationships with men. I consider this inevitable under the
circumstances. And no wonder, despite all your abilities, talents, and
personal attributes that are so obvious to others with whom you have
come into contact in the course of your life, you feel somewhat hollow
and 'fake' on the inside. No wonder you feel like caving in when you
experience other people's demands on you!
You tell me that you were the third of four children, born to a father
who 'didn't want children' and since he had them, insisted on
'obedience' to his rule and the Victorian child-rearing policy that
'children should be seen but not heard' . From the beginning, you had
some life force that refused to buckle under and submit to h:s authority.
You paid dearly for your vocal nature and were physically beaten for
it. Still you refused to deny yourself, even though you came to feel that
he was out to destroy you. From what you tell me, he was mood
controlled, violent, self-important, and holier than Thou. In some ways,
it must have been a relief to get sent away to boarding school, even
though that resulted from your parents' separation.
It seems to me that you are entitled to your resentments towards your
mother for not protecting you more. However, I suspect that you don't
know the full extent to which your mother endured violence and
intimidation. After a certain degree of abuse, the abused person often
starts to believe they deserve it. Also your father had a moral sanction,
arising from his work. Some day, I believe your mother will confide in
you more suffering than you know. And she may have been right that
the only course open to her was to silently sit by ecause if she opposed
him, he would have redoubled the severity of your beatings. I wonder
if she has some story that is too terrible to reveal, perhaps even to
herself?
Despite your father's attempts to rub you out, you ruthlessly opposed
him. You did this in the face of his public image as 'a good man ' . You
could easily have taken his opinion of you and dismissed your own. If
you had, my guess is that you would not be here today. Some special
wisdom must have informed you that he was bad, not you. I f not, how
were you able to see through his hypocrisy?
At 18, you returned to your father, thinking perhaps he would now
be able to appreciate you, an appreciation you so richly deserved. You
were to discover, probably not surprisingly, that 'you can't expect
Copyrighted Material
14
Forms of Practice
anything approaching a caring father-daughter relationship' . Still, you
were able to distinguish between his inadequacies and your self. This
was a critical distinction, one that I believe has been life saving for you .
Although it must have been very difficult, you were able to create for
yourself a very good personhood. You must have had a lot of courage
to travel abroad for 4 Yl years and ' survive' , as you put it. Surviving in
such circumstances proved to you once and for all that you had 'grit' .
You were able to experience some pride i n yourself for having managed
so well . You said that when ' I am up against the wall, something makes
me get going . . . a survival instinct' . I believe that your 'survival
instinct' is your life force, a force that never submitted to your father's
disciplines and ruthlessness. That life force added a lot to itself during
your travels. I wonder if it was then that you became more substantial
as a person and started believing in yourself?
Ws it then that you started seeing yourself through others' eyes
rather than through your father's eyes? When was it that you no longer
accepted your father's definition of yourself as 'garbage'?
It must have happened sometime or other; otherwise, you would have
gone around looking for garbage collectors and a dump for them to
throw you on! Somehow or other, you were able to keep your own
picture of yourself alive.
And you rejected that widely shared myth that women solve their
problems by being 'rescued by men ' . I guess you must have found that
difficult to swallow, given your history with your father. I was also
imprssed by your unwillingness to seek sympathy or secial conces
sions. You have determined to see your own way through this and to
make yourself up into the person you want to be. It was interesting to
note that you start appreciating yourself most when you are on your
own.
I wonder if seeing your two older siblings make up their own lives,
despite the violence they suffered at your father's hands, has inspired
you with the hope necessary for you to do the same? Obviously they
had some advantages in finding partners at an early age who must have
really appreciated them, so they could appreciate themselves.
I suggested that you might like to e curious how your older siblings
were able to construct viable, loving relationships, ones in which they
were able to realize themselves as 'good' ersons. Another question you
might like to entertain is this: Why didn't you fall for your father's
tye?
1 look forward to meeting you again to assist you to write a new
history of the events in your life, a new history that could predict a very
different kind of future than your old history .
Yours sincerely,
David
We met a month later. Nothing could have prepared me for
what had transpired in the interval. Two days after receiving the
letter, Rose had applied for a job as a sous-chef and was not only
successful but so impressed the owner/chef that he had invited her
to take over sole responsibility while he took his holidays. On his
Copyrighted Material
A Proposal for a Re-authoring Therapy
105
return, she had been made head chef. She now felt her life was 'on
the right track' and that she 'had made a start on it' . She had
renewed her relationship with her mother and now felt both a
sympathy for her and a new connectedness. She had also rung up
all her siblings and met with them, one at a time, over the letter .
They all legitimated her experiences of physical abuse, and took
her side to the extent that they advised her to break off all contact
with their father, as the two eldest siblings had done. She took her
own advice here and decided to keep her relationship with her
father open. Rose was radiant and witty as she contemplated her
future, a future she was now anticipating. This meeting was
summarized in the following letter.
Dear Rose,
Reading the letter, which provided you with a different story, seems to
have led to 'a sense of relief . . . it was normal I had problems . . . it
wasn't my fault . . . I had previously felt weak and vulnerable . . . and
that I should have got it all together by now. ' Instead, you began to
appreciate more fully that 'I felt I had made a start . . . I was definitely
on the right track .' And I suspect now that you are realizing that you
have been on the 'right track' for some time now; if not, as you put
it, you would have become 'disillusioned . . . and ended my life'. Well,
there is a lot of life in you and it is there for all to see!
In a spectacular advancement several days after we met, you applied
for a job as a chef and in no way permitted 'terror to stop me' , put
yourself on the line, and discovered much to your satisfaction, that you
are very competent, so much so that you were requested to take over
the restaurant while your employer has been on holiday. You feel you
have been able to learn a lot in a short time and that this may be the
career you have been looking for. As you put it, 'I'm realizing I have
all these opportunities . . . and I am just beginning.' I can see that you
have just opened a door and there is a lot of room to explore there.
Feeling so accomplished, you were then able to appreciate your
mother's contribution to your abilities. She too 'had an enquiring mind
. . . an appreciation of other cultures . . . it was something from within
her ' . Despite this, 'she still didn't have much self-confidence' but then
again , what would she have become if your father, as you put it, didn't
'treat her like a door mat?'
You were also able to discuss some personal matters with your
brother and sisters and they concurred with the letter. Their advice to
you was to reject your father as they have. I believe your approach is
more courageous and will have more embracing results. Still, it must
have been satisfying for them to side with your stoy and erhaps,
because of this, you have obviously been able to se yourself through
others' eyes. The result of that is for you to appreciate yourself more
and to develop a more comfortable relationship with yourself.
From here, you proposed that 'I feel I have to take some time out
and work on Rose . . . I want her to grow . . . I want her to be strong
Copyrighted Material
16
Forms of Practice
and independent.' You proposed a month of consolidation rather than
further experiment, especially in relation to your competence in your
new career, to develop more self-appreciation, to experience fully your
success and that degree of success is 'enough for now', and to resist the
temptation of loneliness to drive you into an unsatisfactory relationship.
Here you will have to challenge yet again the cultural myth that women
complete themselves in relationship to men.
I will be very interested to meet you next time to hear of your further
adventures. It was a very pleasing experience for me to hear how much
you are pleasing yourself and how far you have come in such a short
time.
Best wishes,
David
We met another month later and Rose was more full of life than
ever. She had taken charge of the restaurant and had expanded her
range of catering abilities. She expressed great caution about a rela
tionship with a man she had met, as she reported her determination
to fashion a different kind of relationship from her previous ones,
in which she had ' felt drained' . 'I understand what mistakes I 've
made. I have been giving my power away and making myself
available for abuse by not taking responsibility for myself. ' She
said she had decided to evaluate this relationship as it went and to
susin her self-respect by communicating her own needs and
desires: 'I am going to decide if this relationship is positive for me
as a person. . . . I no longer will be diminished. I am actively
working at not letting it happen. I feel so much better about
myself. '
Six months after our first meeting, I invited Rose to join me as
'a consultant to others' and followed the protocol outlined in
Epston and White ( 1 0).
Therapy is concluded with an invitation to persons to attend a special
meeting with the therapist so that the knowledges that have been resur
rcted and/or generated in therapy can be documented. The knowldges
will include those alternative and preferred knowldges about self,
others and relationships and those knowledges of problem-solving that
have enabled ersons to liberate their lives. ( 190: 29)
' A consultant to others' implicates an audience, and those
audiences that are recruited contribute to the authentication of the
person's preferred claims derived from rendering his or her life's
events meaningful according to the 'alternative' story. And reader,
you have become a member of that audience. Rose herself was
provided with both audio-taped and transcribed versions of this
consultation, from which the following is an edited excerpt.
Copyrighted Material
A Proposal for a Re-authoring Therapy
1 07
DE: Can I ask - what difference did it make to you having your story
available to you, do you think?
Rose: It helped me understand what had happened and possibly why it
had happened . . . my reactions to what had happened and the end
result. Looking at it and following it through gave me a sense of
relief and understanding . . . . It was a relief that it wasn't my fault
. . . that there were things that had happened to me as a child and
I had been basically reacting ever since. . . . A lot of the negative
feelings I had about myself had been enforced when
I
was younger
by a parent figure (father?). And I took that attitude, consciously or
unconsciously, and continued to think that way about myself. Having
the story gave me a point of reference to look back at, to read it
through, to think about it and form my own opinions from what we
had discussed and draw my own conclusions. I remember getting the
letter from the letter box, making myself a nice cup of tea, sitting
down and reading it. I had feelings of 'Yes . . . that's it . . . that's
the whole story! ' Thinking about it, re-reading it . . . and feeling a
lot better about myself, possibly understanding myself and possibly
what direction I wanted to go in. Without it, I think I'd still be
confused . . . I know I'd still be confused and have the same feelings
of inadequacy as a person and not knowing why I felt the way I did.
DE: How did having your own story validate you? If you had felt you
were a fake, phoney, hollow, nothing inside of you, not a true
person, how did you legitimate yourself so quickly?
It was a number of things. I think I had all thes: suspicions
floating around and I wasn't too sure what was real, what was right,
Rose:
what was following through and what wasn't . Possibly having my
own story helped me to find out my own attitude and thoughts. And
from that so much grew . . . I just immediately started feeling so
much better about myself. I started feeling I had validity. And that
I had so many untapped opportunities that I had been too frightened
to look at or thought I didn't have a right to them. Basically feeling
so much better about myself allowed me to consider a very different
kind of future for myself. If this hadn't happened, I would have
remained a very unhappy person . I had got to the stage that I didn't
want to go out there again and compete and have another go at
finding employment. I'd got to the point where it was make or break
about living. Either I did something about it . . . or I'd pull the pin
and forget about living . . . . Ultimately, I think bcause I separatd
myself, in my case, from my father's opinions of who I was and
formed my own opinion of who and what I was. I realized the danger
of being made up by others. I had to make myself up although I
think other people contributed to it. They weren't the people I
expected or counted on and there is a real sense . . . a lot of feelings
about all that - anger, resentment . . . a lot of pain. Somewhere
along the line, you've got to accept . . . accept? Accept isn't quite the
right word . . . understand and leave it behind.
I summarized this 'consultation' once again by letter:
Copyrighted Material
1 08
Forms of Practice
Dear Rose,
I m just writing to thank you for sharing your ' knowledge' with me
and for your willingness to make it available to others. It has also added
to my stock of 'knowledge' and has certainly encouraged me to pursue
further the idea of the signiicance of people having their own 'story'
rather than their abuser's ' story'. I can't tell you how struck I was that
once you had a ' story' that was truer to your own experience of the
events in your life, you filled in yourself that 'base' that you had
described to me earlier as lacking. To some extent , I see you as having
made yourself up and having done so, were then able to realize many
of those abilities that were there for everyone to see, but invisible and
unavailable to you. Once you saw yourself through your own eyes, you
startd to se yourself as others see you. It was very pleasing for me to
have witnessed you taking up a more comfortable relationship with
yourself and to se you realizing many of your capabilities. As time goes
by, I would imagine that there will be more of this. If you have the wish
to keep in touch with these developments, I would e glad to hear from
you.
Best wishes for a future of your own design.
Yours sincerely ,
David
A Re-authoing Therapy: Premises and Practices
This therapy is premised on an idea that lives and relationships of
ersons are shaped by the very know ledges and stories that ersons
use to give meaning to their experiences, and certain practices of
self or of relationship that are associated with these knowledges
and stories. A re-authoring therapy intends to assist ersons to
resolve problems by: ( 1 ) enabling them to separate their lives and
relationships from knowledges/stories that are impoverishing; (2)
assisting them to challenge practices of self and relationship that
are subjugating; and (3) encouraging persons to re-author their
lives according to altenative knowledges/stories and practices of
self and relationship that have preferred outcomes.
Externaliing the problem9 as one of living according to her
father's story of her, Rose and I soon came to realize that a great
deal of her lived experience could not be accommodated by the
'dominant' story. Many events in her life, seen through her eyes or
the eyes of others, just wouldn't fit and thus Rose had ben unable
to acknowledge or register them. The translation of experience into
,
meaning was 'pre-figured lo by the extant narrative with certain
events ascribed as meaningful and others unregistered as mean
ingless. The erformance of her life according to the 'dominant'
story led her to self-reproach and self-blame in relation to herself
Copyrighted Material
A Proposal for a Re-authoring Therapy
109
as a person and to fear and self-doubt in relation to the enactment
of her own capabilities. An 'alternative' story became very plausible
as 'unique outcomes' were identified and new meanings performed
around them and the 'dominant' story began to be revisioned. 1 1
Rose recruited her own audiences for purposes of authentication, as
did the 'consulting to others' meeting.
Commentay
'Take charge of your life', 'Be the person you've always wanted to
be' , ' Declare your independence' . The slogans of popular psycho
logy books can be seen to grant the potential to mould oneself into
the person one desires to be, in spite of what one imagines others
think . 12 Is re-authoring therapy another version of this culture of
self-reconstruction? Some consideration of this question is impor
tant in placing this clinical practice in a broader social realm.
The first obvious difference between re-authoring therapy and
popular psychology concerns their respective media. Though re
authoring therapy draws on the power of textual documents, it is
carried out under the gaze of the therapist as a helping sevice,
whereas popular psychology appears to be largely a consumer
product that is taken home and performed in the private act of
reading. This is a difference between a dialogical process, in which
oneself is reflected in the eyes of the other, and a monological
process, in which the only audience for oneself is oneself. 1 3 This
distinction is a little blurred: the reader of popular psychology texts
does have some relationship with the author, albeit an abstracted
one. None the less, the author of a self-help manual is unlikely to
respond to the ways in which the book's advice is taken up by a
particular reader. The presence of a person who witnesses one's
own responses is what seems here to distinguish psychotherapy
from the self-analysis of reading popular psychology. The signifi
cance of this difference rests on the necessity of having one's
change recognized by a legitimate audience. In popular psychology,
it is enough to introduce the book's themes into one's own private
narrative, whereas re-authoring therapy partly involves setting up
an audience in which forms of change can be authenticated.
For example, in David Epston's letter to Rose he writes: 'it must
have been satisfying for them [ Rose's family] to side with your story
and perhaps because of this, you have obviously been able to see
yourself through others' eyes. The result of that is for you to
appreciate yourself more and to develop a more comfortable rela
tionship with yourself. ' Here a family is organized as a mirror in
which to compel the client to accept a more powerful self-narrative.
Copyrighted Material
1 10
Forms of Practice
This dimension of practice in re-authoring therapy raises parti
cular questions for an understanding of what is involved in prac
tices of self-transformation. To what degree does re-authoring
therapy diverge from recent developments in psychoanalysis which
place emphasis on the reconstruction of self-narratives?
Over the past two decades, American psychoanalysts have been
introducing the phenomenon of narrative into their understanding
of the therapeutic process. Roy Schafer and Donald Spence are two
psychoanalysts in the forefront of this development. Schafer ( 1 978)
has examined how psychoanalysis is constituted in narrative form
- as comedy, romance, tragedy, and irony. According to Schafer,
narrative form provides a vehicle for fundamental dimensions of
human nature, such as the malleability of character, the
compatibility of individual and society, and potential for happiness
in life. What the introduction of narrative does for psychoanalysis
in Schafer's theory is to make those assumptions appear as matters
of choice rather than essential components of theory. Differently
narrativized versions of psychoanalysis may suit different contexts :
for example, comic psychoanalysis suits a social work situation,
whereas ironic psychoanalysis is more appropriate for long-term
analysis. For Schafer, anyone who employs psychoanalysis chooses
more than a picture of reality - they also implicate themselves in
an ethical vision.
As a theorist Spence ( 1 982) is less concerned that Schafer with
the formal narrative structures involved in the therapeutic process.
His emphasis is on the skills of the analyst in finding the
appropriate structures in language for expressing the unconscious
anxieties of the analysand. Spence names this quality 'narrative
truth' . Narrative truth is not a literal representation of the past,
but rather it is a picture that by virtue of its 'aesthetic finality'
gathers unrecognized experiences into a manageable whole. Spence
presents a truth that is measured by its therapeutic effect, rather
than its accuracy. This introduction of narrative brings to the fore
the creative skills of the analyst in making up a good story.
The narrative psychoanalysis represented in the world of Schafer
and Spence concerns itself with a refusal of the classical paradigm
of historical truth within psychoanalysis. Rather than a specific set
of truths revealed in analysis, it is the particular 'form' in which
that truth emerges which is seen to contain the healing potential.
It is this form which most sharply distinguishes narrative psycho
analysis from 're-authoring therapy' . The factors at play in the
psychoanalytic setting are limited to the clinic. This limitation is at
one with the general framework of psychological healing which is
to se the problem mainly 'in the head' of the client: if you look
Copyrighted Material
A Proposal for a Re-authoring Therapy
III
at the problem differently, it will be alleviated. Though this inter
pretation does not do justice to the sophistication of the narrative
psychoanalytic approach, it does form a major difference between
it and Ore-authoring therapy' . The emphasis in Spence on the use
of psychoanalysis in finding a 'home' for experience in language
looks at language outside of its everyday dialogical setting - it
doesn't seem to matter if no one else but the analysand and the
analyst understand the problem.
One can argue that the approaches of both narrative psycho
analysis and popular psychology are fundamentally limited to this
narrow context. If one looks at agency as a resource that is
distributed by others - being granted the right to speak - then what
others think of oneself must be taken into account; it is not suffi
cient simply to change one's own picture of oneself privately; one
must in addition have a convincing picture to show others. 14
It is this dialogical principle which also conditions the nature of
re-authoring therapy. To a certain degree, the ideology of such a
therapy stresses the freedom of the individual to construct his or
her own life. Such therapy states as one of its ideological principles
that it is giving freedom to the individual to construct his or her
own life story. I S With all freedoms there is necessarily some exclu
sion that makes them possible: a negative makes a positive. This
limitation can be found in the dialogical context. One can ask: why
is it that their new story is credited by their conversational group?
What do others have to gain from this accreditation? These are
questions which seem to rest an inch from the nose of most
accounts of therapy yet, because of that, pass largely unnoticed.
The criteria by which an audience will accept a client's claim to
have changed through therapy is a form of what Gergen ( 1 989)
calls 'the conditions of warrant' . Change in this sense is a licence
that must be purchased from an audience in forms of currency that
are seen as legitimate. Personal change is a restricted economy. It
is one of the sparks of genius particularly to re-authoring therapy
that it recognizes the power of the text to authenticate forms o f
personal change.16
This development creates a space in which other forms of family
therapy might follow . What is primary is a sensitivity to what it
means for a person to 'change' in the group context. In certain
Australian families, for instance, the exerience of being overseas
is seen to provide a legitimate demonstration of the capacities of
its members (White and Epston, 10). Travel here oerates as a
rite of passage that is customized by fmilies according to their
social location. At its extreme, a child is not acknowledged to be
capable of an indeendent life until he or she has ben able to
Copyrighted Material
1 12
Forms of Practice
return home with stories of trials in foreign settings. Such stories
usually make a point that relates to the conversation between
members of that family about human nature. For instance, one
conversation might concern the question of whether deep down
people are the same or different . A child who returns home with
evidence about this in his or her experience of exotic peoples can
be seen to contribute to the conversation that maintains the
family. 17 The child participates in what Bruner ( 1 987) describes as
the 'meshing' that incorporates different points of view within the
kind of conversation that brings families to the same table . 1 8 Here
it is possible to examine change within the dialogical context
provided by the family: change is acknowledged when it contri
butes to the moral picture of the family. The implication of this for
family therapy is to extend the kind of sensitivity to the dialogical
setting evident in re-authoring therapy to the importance of
understanding the narrative ecology that already exists within the
family - it is to use the family not only as audience, but also as
editors and script-writers.
Re-authoring therapy exists as a licence to move outside the
abstract relations which typify established therapeutic interven
tions. To this extent, it is not just telling a story, it is also listening
to the audience.
Notes
The introductory discussion and Rose's narrative are by David Epston and Michael
White; the commentary (pp. 1 9- 1 2) by Kevin Murray.
1 . This is excerpted from M. White ( 1989/90) .
2. Victor Turner wrote that these expressions are 'the crystallized secretions of
once living experience' ( 1 982: 1 7).
3 . By arguing for the proposal about the extent to which stories determine the
meaning attributed to experience, we are not suggesting that the context of our lives
is single-storied. Rather, we believe that the context of our lives is multi-storied .
There is a range of alternative stories for the interpretation of exerience in which
we and others may situate our lives. Also, despite this assertion about the story
determined nature of meaning, it turns out (as discussed later) that all such stories
are, in fact, indeterminate.
4. When discussing the performance aspects of ritual process, Turner states: 'The
term "performance" is, of course derived from Old English par!ounu, literally,
"to furnish completely or thoroughly". To perform is thus to bring something
about, to consummate something, or to "carry out" a play, order. or projct. But
in the carrying out, I hold. something new may e generated. The performance
transforms itself ' ( 1980: 10).
5. Turner ( 1 980). when discussing the ritual process, relates indeterminacy to the
subjunctive mood of verb: 'Indeterminacy is, so to speak, in the subjunctive mood,
since it is that which is not yet settled, concluded, or known. It is all that may be,
might e, could e, erhaps even should e . . . Sally Falk Moore gs so far s
.
Copyrighted Material
A Proposal for a Re-authoring Therapy
1 13
to suggest that "the underlying quality of social life should be considered to be one
of theoretical absolute indeterminacy. ' " The relation of indeterminacy to the
subjunctive mood is also discussed by J. Bruner ( 1986).
6. For further discussion of those aspects of the structure of stories that
encourage the reader to enter the story, to take it over and make it their own, see
J . Bruner ( 1 986).
7. This phrase is taken from Shuman, 1986.
8. For another case study that has parallels to the following, see Epston ( I 989b)
with a 4 l -year follow-up 'consultation' (Epston, 1 989a).
9. 'Externalizing is an approach to therapy that encourages ersons to objectify
and, at times, to personify the problems that they exerience as oppressive. In this
proce�s, the problem becomes a separate entity and thus external to the person or
relationship that was ascribed as the problem. Those problems that are considered
to be inherent, as well as those relatively fixed qualities that are attributed to
persons and to relationships, are rendered less fixed and less restricting . . . . The
externalizing of the problem enables persons to separate from the dominant stories
that have been shaping their lives and relationships. In so doing, persons are able
to identify previously neglected but vital aspects of lived experiences - aspects that
could not have been predicted from a reading of the dominant story. Thus, follow
ing Goffman ( 1 96 1 ), I have referred to these aspects of experience as 'unique
outcomes' (White, 1 989a,b) . . . . As unique outcomes are identified, persons can be
encouraged to engage in performances of meaning in relation to these. Success with
this requires that the unique outcome be plotted into an alternative story about the
person's life.' (White and Epston, 10: 38-4 1 )
1 0 . Hayden White ( 1 973) makes a historiographical case that histcries are 'pre
figured' by their narratives. E. Bruner makes a similar oint on doing ethnography:
' In my view, we began with a narrative that already contains a beginning and an
ending, which frame and hence enable us to interpret the present. It is not that we
initially have a body of data, the facts, and we then must construct a story or
theory to account for them. Instead . . . the narrative structures we construct are
not secondary narratives about data but primary narrativs that establish what is to
count as data. New narratives yield new vcabulary, syntax, and meaning in our
ethnographic accounts; they define what constitute the data of thoe accounts'
( l 986b: 143).
I I . Patraka defines revisioning from a feminist persective: ' Rich defines " Re
Vision" as "the act of looking back, of seeing with fresh eyes, entering an old text
from a new critical direction" until women can "understand the assumptions in
which we are drenched" in order to know ourselves ( 1 979: 35). To give speech to
what has been requires describing, naming and reinterpreting past reality. To
change what is calls for an analysis of the sources of that reality and the reasons
for its persistence' ( 1 983: I ) .
1 2 . For a more detailed discussion o f the values o f popular psychology texts, see
Murray ( 1 986).
1 3 . This difference is articulated at length in the discourse of the Russian theorist
Mikhail Bakhtin ( 1 98 1 ) .
14. The work of Erving Goffman ( 1 68) in mental institutions can b e used as a
demonstration of the role of the audience in controlling the kind of agency one has
in a situation.
1 5 . The most significant principle that sems to inform the practice of 're
authoring therapy' is self-fashioning. This is a concept initially popular in the
Copyrighted Material
1 14
Forms of Practice
dramaturgists of the Renaissance and now re-discovered by readers of Foucault's
histories of sexuality. Its most extreme form is found in the performances of artists,
who shape their lives into a work of art. Rather than see a life, as under Freud,
as being a quest for a certain knowledge about oneself, which when found
transforms one's existence, a life is looked at as a material to be fashioned accord
ing to whatever aesthetic or ethical principles seem fit. One of the criticisms of this
principle is that it assumes that our condition of being is one of complete freedom.
As such it ignores our debt to structures of meaning such as myths and language .
16. White and Epston ( 1 0) contains reports of the seriousness with which
clients took the therapist's letters - carrying them around and showing them off to
others.
1 7 . This claim is based on thus far unpublished research on travel talk (K.
Murray, 'Life as fiction: the making sense of personal change ' , Ph.D. thesis,
University of Melbourne).
1 8 . Jerome Bruner's ( 1 987) account of the conversational dynamics of the
'Goodhertz' family provides a subtle example of how a family might develop a
discursive ecology which both individuates and binds family members.
References
Bakhtin, M . M . ( 1 98 1 ) The Dialogical imagination: Four Essays, tr. M. Holquist
and C. Emerson. Austin, TX: University of Texas Press.
Bruner, E. ( 1986a) 'Experience and its expressions', in V. Turner and E. Bruner
(eds), The A nthropology oj Experience. Chicago, I L : University of Illinois Press.
Bruner, E. ( 1 986b) 'Ethnography as narrative' , in V. Turner and E. Bruner (eds),
The A nthropoloy oj Experience. Chicago, IL: University of Illinois Press.
Worlds. Cambridge, MA: Harvard
Bruner, J . ( 1986) Actual Minds: Possible
University Press.
Bruner, J . ( 1 987) 'Life as narrative' , Social Research, 54: 1 1 -32.
Dilthey,
W.
( 1 976) Dilthey: Selected
Writings, ed. H. Rickman. Cambridge:
Cambridge U niversity Press.
Epston, D. ( 1 989a) 'Marisa revisits' , in D. Epston, Collected Papers. Adelaide:
Dulwich Centre Publications.
Epston, D.
(I 989b) 'Writing Your History' , in D. Epston, Collected Papers.
Adelaide: Dulwich Centre Publications.
Epston, D. and White, M. ( 1 90) 'Consulting your consultants: the documentation
of alternative knowledge', Dulwich Centre Newsletter, 4.
Geertz, C. (1 986) 'Making experiences, authoring selves' , in V . Turner and E .
Bruner (eds),
The Anthropology oj Experience. Chicago, IL: University of
Illinois Press.
Gergen, K . J . ( 1989) 'Warranting voice and the elaboration' , in J . Shotter and K . J .
Gergen (eds), Texts oj Identity. London: Sage.
Goffman, E. ( 1 96 1 ) Asylums: Essays in the Social Situation oj Mental Patients and
Other Inmats. New York: Doubleday.
Goffman, E. ( 1 68) Asylums. Harmondsworth: Penguin.
Harre, R. ( 1 983) Personal Being: a Theory Jor Individual Psycholoy. Oxford :
Blackwell.
Iser, W. ( 1 978) The Act oj Reading. Baltimore, MD: Johns Hopkins U niversity
Press.
Kamsler, A. ( 1 0) ' Her-story in the making: therapy with women who were
Copyrighted Material
A Proposal jor a Re-authoring Therapy
1 15
sexually abused in childhood' , in M . Durrant and C. White (eds), Ideas jor
Therapy with Sexual Abuse. Adelaide: Dulwich Centre Publications.
Mink, L. ( 1 978) 'Narrative form as a cognitive instrument' , in R . H . Canary and H .
Kozicki (eds), The Writing oj History: Literary Form and Historical Understand
ing. Madison, W I : University of Wisconsin Press.
Murray, K. ( 1 986) ' Finding literary paths: the work of popular life constructors',
in T . R . Sarbin (ed.), Narrative Psychology: the Storied Nature oj Human
Conduct. New York: Praeger.
Patraka, V. ( 1 983) ' Introduction' , in V. Patraka and Louise A. Tilly (eds), Feminst
Re-visions: What Hs Been and Might Be. Ann Arbor, M I : University of
Michigan Press.
Rich, A. ( 1 979) On Lies, Secrets, and Silence: Selected Prose (196-1979). New
York: Norton
Ricoeur, P. ( 1 983) Time and Narrative. Chicago, IL: University of Illinois Press.
Schafer, R. ( 1978) Language and Insight. New Haven, CT: Yale University Press.
Shuman, A. ( 1 986) Stoy-telling Rights. Cambridge: Cambridge University Press.
Sence, D . P . ( 1 982) Narrative Truth and Historical Truth: Meaning and Interpretation in Psychoanalysis. New York: Norton .
Turner, V. ( 1 980) ' Scial dramas and stories about them', Critical Inquiry,
Autumn: 1 4 1 -68.
Turner, V. ( 1 982) From Ritual to Theatre. New York: Performing Arts Press.
White, H. ( 1 973) Metahistory: the Historical Imagination in Nineteenth-Century
Europe. Baltimore, MD: Johns Hopkins University Press.
White, M. ( 1 989a) ' Family therapy and schizophrenia: addressing the "in-the-corner
lifestyle" ' , in M. White, Selected Papers. Adelaide: Dulwich Centre Publications.
White, M. ( l989b) 'The prcess of questioning: a therapy of literary merit?' in M .
White, Selected Papers. Adelaide: Dulwich Centre Publications.
White, M. ( 1 989/0) 'Family therapy training and supervision in a world of
experience and narrative', ulwich Centre Newsletter (Adelaide), Summer.
White, M. ( \ 0) 'The externalization of the problem' , in M. White and D. Epston,
Narrative Means to Therapeutic Ends. New York: Norton.
White, M. and Epston, D. ( 1 0) Narrative Means to Therapeutic Ends. New York:
Norton. (Also printed as Literate Means to Therapeutic Ends, 1 989, Adelaide:
Dulwich Centre Publications.)
Copyrighted Material
PART III
CONSTRUCTION IN ACTION
8
Therapeutic Distinctions
II
an On-going
Therapy
Karl, Cynthia, A ndrew and Vanessa
What follows is a Jomt report ' of some therapeutic distinctions
that emerged during a series of family therapy sessions with one
family . The original draft was written by the therapist (Karl) after
he reviewed his clinical records and engaged the family (Cynthia,
Andrew, and Vanessa) in some clarifying discussions. The focus of
these discussions was to clearly identify and affirm those distinc
tions that were most helpful to the family in the therapeutic
process . The draft was then shared with the family and revised on
the basis of their feedback.
Such discussion and feedback could be a sufficient basis for co
authorship with the family. However, the decision to co-author this
report was not based on this collaboration alone. It was also a
result of the therapist's awareness of the indispensable contribu
tions of the family in triggering his reflections to produce the
therapeutic distinctions that he introduced in the course of therapy.
The openness and honesty of family members in consistently pre
senting their problematic experiences and their unresolved concerns
enabled the therapist eventually to respond with the kinds of
distinctions that were helpful. Without such persistence and
patience on the part of the family, the therapist could not have
generated the distinctions that eventually had a therapeutic
influence. This issue, the degree to which clients help their
therapists be therapeutic in relation to them, is not adequately
acknowledged in the literature. Thus, it seemed reasonable to invite
the family to co-author this chapter as a tangible step toward such
an acknowledgement. Finally, the commitment to this collabora
tion was also based on the hope that, by jointly clarifying and
Copyrighted Material
Therapeutic Distinctions in On-going Therapy
1 17
validating the distinctions that seemed to have been useful in
therapy, those distinctions would be strengthened and reinforced .
As a result, they might endure a bit longer in the minds of family
members and perhaps remain more readily available to them to
help cope with possible problems in the future.
Theoretical Comments
The notion of a 'therapeutic distinction' is central to this chapter
and deserves some explanation .2 The most fundamental aspect of
this notion is the concept of a distinction itself. Thus, before trying
to specify when a distinction is therapeutic, an explanation of the
concept of a basic 'distinction' will be provided.
As conceived of here, a distinction is a linguistic discrimination
that influences the lived experience and behavioral orientation of
the person who makes the discrimination. It is an observation
articulated in language that is employed as a description either to
oneself or simultaneously to someone else. A distinction has mean
ing, implicitly as well as explicitly. Thus, the distinctions we make
in day-to-day living have a major influence in channeling our
experience and in organizing our behavior. All distinctions exist in
language and arise through conversation. As such, they are
grounded in the social interactional dynamics that give meaning to
whatever is distinguished.
From a theoretical point of view, it is assumed that the
awareness of a distinction, while experienced as an individual
phenomenon, is actually the result of social interaction between
human beings. This derives from the assumption that human con
sciousness, observing, describing, explaining, and deciding all arise
through a process of language (Maturana, 1 988). Language itself is
seen to arise in evolution through coordinated social interaction
and is sustained and elaborated through interpersonal conversa
tions. Individual thinking is regarded as a process of internalized
conversing: a person is implicitly talking to himself or herself. In
other words, the perspective being adopted here is that the ' human
mind' is fundamentally a social phenomenon and only secondarily
a psychological phenomenon (Bateson, 1 972; Maturana and
Varela, 1 980). Thus, even though a distinction is experienced
psychologically as a discrimination in one's own conscious
awareness, it is assumed to be rooted in social process.
The significance of this assumptive social origin is that any
distinction may be amenable to further social interaction. 'Outer'
interpersonal conversations become 'inner' intrapersonal conversa
tions (in the form of conscious awareness and thinking) which
Copyrighted Material
1 18
Constuction in Action
support further outer conversations that modify inner thought, and
so on. It follows that the social interaction of a therapeutic conver
sation in family therapy may be employed to modify the distinc
tions being used in a family. Typically, altogether new distinctions
also are brought forth. As a result of modiied and new distinc
tions, the patterns of conversation in the family may be altered,
and the experience and behavior of individual family members may
change.
A more detailed description of what is entailed in drawing a
distinction may be helpful in understanding such change. To draw
a distinction is to differentiate an entity, an event, a pattern, or
some other phenomenon from a background. In terms of the
familiar Gestalt relationship of figure and ground, the 'distinction'
is the specific linguistic 'figure' that is differentiated from a general
'ground' of undifferentiated awareness and other potential dis
criminations. What usually happens in the process of thinking (or
in the course of an interpersonal conversation) is that a conscious
focus emerges from a general background of undifferentiated
experience and awareness. As this focus takes shape it becomes a
specific distinction . To use a concrete example, 'a smile' is the
distinction of a certain constellation of facial muscle movements
that is differentiated from a background of on-going facial
activity. Every facial movement is not distinguished and sometimes
no facial expression is distinguished at all. If one does not 'see' the
smile, one cannot respond to it (at least not consciously). The
distinction 'captures' in language the original undifferentiated
visual experience. In so doing, it temporarily 'arrests' the specific
event and separates it from an on-going background stream of
events, so that it can be attended to, reflected upon, and perhaps
responded to. In the process of becoming conscious the original
exerience is given some form or meaningful shape and, hence, the
experience is modified in the act of drawing the distinction itself.
What is of special interest from a theraeutic point of view is that
different distinctions may be drawn from the same background of
human interaction and undifferentiated experience. The precise
'shape' of the distinction that is actually drawn makes a significant
difference to one's conscious experience and to one's disposition to
respond. It is this shape which determines the 'propeties' attributed
to the distinction and in so doing determines its meaning. For
instance, the same smile could e distinguished as a ' friendly smile,'
an 'affectionate smile,' a 'patronizing smile,' a 'nervous smile, ' a
'wry smile, ' a 'phoney smile, ' a 'contemptuous smile, ' or some
other kind of smile. The meaning assciated with the smile is
generated by the speciic shae of the original distinction. Slight
Copyrighted Material
Therapeutic Distinctions in On-going Therapy
1 19
differences in the shape of the smile that is distinguished lead to
quite different experiential and behavioral responses in the
observer. Consequently, the subsequent interaction with the person
who smiled might proceed in differing directions depending on the
particular form of smile that was distinguished.
What is also of special interest is that different observers have
a propensity to observe or 'bring forth' different distinctions . This
is a result of differing perceptual and linguistic habits. These
habits, in turn, are largely determined by a particular observer's
history in prior social interaction. For example, a person who has
a strong history of interpersonal acceptance and respect would
probably be inclined to distinguish a ' friendly smile' or an 'affec
tionate smile . ' A second person who has been deeply hurt by
repeated betrayal is perhaps more likely to distinguish a 'phoney
smile, ' while a third person who has been exposed to a great deal
of interpersonal blame may distinguish a 'contemptuous smile . ' In
other words, drawing a distinction is an activity performed by an
idiosyncratic observer. At the same time, however, these distinc
tions are not fixed and immutable. Interacting observers readily
influence one another by articulating their distinctions and discuss
ing them in conversation. Thus, the first person could influence the
second and third to distinguish the ' friendliness' in the smile by
describing it vividly and giving significance to a context of trust
worthiness . Alternatively, the second and third persons could
influence the first to distinguish the 'phoniness' or 'contemp
tuousness' and invite that person to feel less trustful.
However, drawing a distinction implies more than just passively
observing an entity or phenomenon (or being inluenced to bring
a certain observation into focused awareness). It also entails
actively adopting a certain position, a behavioral stance, or a
'posture' in relation to the entity or phenomenon distinguished .
This latter aspect of the process of observing - that is, of an
observer automatically positioning himself or herself in relation to
the observation made - is often overlooked. Yet, it is extremely
significant in the moment-to-moment politics of human experience
and social interaction. For example, the act of distinguishing the
gaze of another person as 'disapproving judgement' entails bring
ing forth an experience of dread and a behavioral orientation of
rejection or avoidance of the other. In contrast, distinguishing the
gaze as a 'compliment' on one's appearance implies an exerience
of pleasure and an orientation of acceptance and approach. The
specific behavioral disposition or orientation adopted by the
observer is associated with the additional experiences attributed to
the distinction through its proerties or meaning.
Copyrighted Material
1 20
Construction in A ction
The importance of the behavioral orientation/disposition
adopted in the process of drawing distinctions becomes more
apparent when one acknowledges that distinctions are, in fact ,
political . Distinctions may be regarded as political in the sense that
they have power over the person who makes them (by triggering a
certain disposition) and secondarily over others who are influenced
by that person on the basis of the distinctions made. Generally
speaking, we are more conscious of the distinctions we make than
we are of their political implications. The politics involved in the
distinctions employed in ordinary conversations tend to remain
non-conscious until they are drawn to our attention. A major
cultural example of this phenomenon is the traditional distinction
of 'mankind' to refer to the human species. Most of us failed to
recognize the political implications of this male-centered distinction
prior to the feminist critique of language.
One reason for focusing on the process of drawing distinctions
in this chapter is to invite the reader to become more mindful of
this political aspect of making observations. If a person chooses to
use a certain description (rather than other descriptions which
could have been employed in the same situation) that person has
implicitly chosen a particular political position in relation to the
phenomenon being described. This is also true for us in writing this
chapter. For instance, the first author deliberately chose the term
'distinction' because it implies an active involvement in creating the
distinctions he used, as opposed to the term 'observation' which
tends to connote greater distance and passivity on behalf of an
anonymous observer. 3 One desirable political implication of
distinguishing distinctions as al.:tively generated is that all of us as
observers may be influenced to take more personal responsibility in
our observing. One political implication of distinguishing distinc
tions as political is to contribute to the realization that the
dynamics of interersonal power always are involved in the genera
tion and use of distinctions. The politics of drawing certain distinc
tions and not drawing others (that is, in making some observations
and not others) is extremely important in any field, but it deserves
deliberate and careful attention by therapists because of their
responsibility to be therapeutic.
Given this perspective on distinctions in general, a therapeutic
distinction now may be defined simply as an observation that
orients the observer in a healing direction. In other words, for a
distinction to qualify as therapeutic, a second distinction must be
possible about a healing direction as a result of the behavioral
disposition produced by the original distinction. The second
distinction is drawn on the consequences of the first. It discloses
Copyrighted Material
Therapeutic Distinctions in On-going Therapy
121
the power politics that are operating in the context of the original
distinction. The observer making both the primary and secondary
distinctions may be anyone: a therapist, a client, a family member,
or an outsider (including a researcher or theoretician). The healing
direction may be away from pain, suffering, restraint, and
constraint (that is, away from 'problems'), and/or towards
happiness, joy, greater options, and new possibilities (that is,
toward 'solutions'). For example, the distinction of 'oppression' in
connection with a female client who presents with 'depression' is
likely to be therapeutic because it implicitly orients a therapist in
the direction of liberating her from oppressive conditions in our
patriarchal culture that are probably contributing to her experience
of depression. To distinguish 'positive intent' behind 'blaming'
also can be therapeutic by orienting a therapist to remain affirming
of a client (as a person with the intention to correct a problem by
pointing out what went wrong) yet offer the client feedback about
the problematic effects of the blaming itself. Without this distinc
tion of positive intent, the therapist simply might ' blame the client
for blaming, ' and inadvertently add a further complication to the
problem.
Many examples of therapeutic distinctions actually used in the
therapy with this family will be presented below . But before
concluding this section, it is important to point out the existence
of pathologizing distinctions and to realize that the distinctions
made by therapists do not automatically orient them and their
clients in healing directions. Indeed, therapists are actively invited
into making pathologizing distinctions by their clients on a regular
basis. This occurs when clients share with therapists the kinds of
self-pathologizing descriptions in which they are immersed . For
instance, clients who are depressed will likely describe themselves
as ineffective, resourceless, unmotivated, and so on. If a therapist
is recruited into these pathologizing views and acts in accordance
with them, the therapist is liable to contribute to further elabora
tion or stabilization of the depression. Such recruitment is rarely
intentional on the part of the clients, yet it does occur. Thus,
therapists need to learn how to listen empathically to a client's
distinctions of their painful experiences but also to attend carefully
to the 'exceptions' to these descriptions in order to begin
generating therapeutic distinctions.
There are many other sources of pathologizing distinctions.
These include well-intentioned family members, friends, relatives,
neighbors, work colleagues, professionals, and even therapists.
Indeed, many observations and distinctions made in traditional
patterns of psychiatric assessment are more pathologizing than
Copyrighted Material
1 22
Construction in A ction
healing (Tomm, 1 990) . If therapists are not mindful of the possible
effects of the distinctions they introduce, they inadvertently
contribute to more pathology . For instance, to distinguish an
adolescent as 'rebellious' is to orient oneself to restrain the
rebellion and/or to support the application of parental controls.
However, the effort to exert external control upon an adolescent
developing autonomy usually has the effect of intensifying opposi
tional thought and behavior. Hence, the problems tend to become
worse. In such a context, 'rebelliousness' constitutes a pathologiz
ing distinction because it orients the clinician and other authority
figures in a pathologizing direction. In another context, the same
distinction could be therapeutic (for instance, when rebelliousness
is carefully connected to specific behaviors, the adolescent is
committed to building a reputation for cooperation and maturity,
and uses the distinction of 'rebellious' to separate the self from
those kinds of behavior). Since it may not be clear what political
impact a certain distinction is having at any particular moment, it
is important to draw a second distinction about the direction that
has been embarked upon in having drawn the initial distinction.
The participation of the family in writing this chapter was
especially helpful in connection with drawing this secondary
distinction with some degree of authenticity.
In summary, drawing distinctions may be said to 'direct' the
course of therapy. The observations that are made implicitly set
clients and therapist in one direction or in another. It is therapists'
responsibility to be selective in bringing forth distinctions that are
therapeutic, in order to orient themselves in a healing direction.
Clients obviously participate in the process, but therapists should
bring some special expertise to the encounter. Part of this expertise
entails generating a secondary distinction about the directions that
are being set by primary distinctions . Once a therapeutic distinction
is clear, it can be shared with clients so that they can adopt healing
initiatives on their own.
Ce Prentation
Cynthia, Andrew, and Vanessa were referred to Karl by a
psychiatric colleague in March 1 988. The colleague was treating
Cynthia with medication and psychotherapeutic support for symp
toms of serious depression, anxiety, and paranoia. He was aware
of marital conflict between Cynthia and her husband, Andrew, but
it was Cynthia's concen that this conflict might harm the develop
ment of their daughter Vanessa, that finally prompted the referral
for family therapy.
Copyrighted Material
Therapeutic Distinctions in On-going Therapy
1 23
At the time of the first family interview, Cynthia was thirty
three, Andrew thirty-four and Vanessa two and a half. The couple
had been married three years after a relatively brief courtship. Both
Andrew and Cynthia were the youngest of two children in their
families of origin. Andrew had an older sister by five years, who
lived in another city. He was not particularly close to her but was
quite attached to his aging parents who lived in town. Cynthia and
her older sister by four years were both adopted as infants. Her
sister lived in the same town, but there was absolutely no contact
between their respective families. The break occurred after a
dispute over Cynthia's allegations of some incestuous behavior by
her father. Immediately following the allegations, which were
denied by the father, Cynthia's parents moved to another city.
Subsequent contacts between Cynthia and her adoptive parents
were extremely tense on the rare occasions that they took place.
By the time of the initial family therapy session, Cynthia had
already been in psychiatric care with various professionals over a
period of sixteen years. She had had several hospital admissions for
various emotional crises and had been burdened with a variety of
psychiatric diagnoses. At referral, she was living at home as a full
time mother and homemaker. Andrew had had no previous
involvement in psychotherapy. He had, however, had some signifi
cant trouble at work because of 'stubbornness' which resulted in
some employment difficulties and financial concerns. He felt that
he had learnt from these experiences and was quite hopeful that
similar problems would not arise in his new job. Both Cynthia and
Andrew were deeply devoted to their charming daughter, Vanessa,
who was a great source of joy to both of them.
The therapy entailed about fifty sessions over a period of two
nd a half years. Because babysitters were not readily available,
Vanessa came along to most of the sessions, where she usually
played quietly throughout the interview. Thus, approximately half
of the sessions were with the whole family. Most of the remainder
were 'individual' sessions with Cynthia, while Vanessa played.
There were a few sessions with only the couple, a few with Cynthia
alone, a few with Andrew alone, one session with Andrew and his
parents, and one with Cynthia and her parents .
Distinguishing Interpersonal Patterns
The irst major distinction drawn by the therapist in this case
served to set him in an important direction with respect to his on
going work with the family. He distinguished a complementary
interaction pattern between the couple that appeared to be having
Copyrighted Material
1 24
Construction in A ction
a strong negative impact on Cynthia. In other words, it was
pathologizing her as a person and consequently undermining the
marital relationship itself. The pattern included a tendency for
both members of the couple to 'cooperate' in seeing Cynthia as
'the problem. ' Not only did Andrew see Cynthia as being 'the
problem' and described her in negative terms, but Cynthia saw
herself as being 'the problem' and described herself as such as well.
Each listened to the other's negative descriptions of Cynthia and,
for the most part, affirmed each other in them. Their 'cooperation'
in this pathologizing pattern was unintentional and outside their
awareness (until it was distinguished and explicitly described by the
therapist).
The resultant process, however, of both members of the couple
continuously monitoring Cynthia's behavior and experience for
problems, appeared to be deeply entrenched in the couple's inter
action. This entrenchment was understandable given the traumatic
events in Cynthia's early family experience and given her long
history of psychiatric treatment. But the degree to which the
pattern of 'Cynthia gazing' was pathologizing her within the
marital relationship itself was not clearly evident to the couple.
Fortunately , Cynthia intuitively experienced the injustice of being
the sole focus of negativity. Hence, she protested from time to time
and became quite angry with Andrew. Unfortunately, however, her
protests were usually disqualified, and her anger sometimes
escalated into episodes of uncontrolled yelling with occasional
hitting, which convinced everyone, including herself, that she was
the problem after all. In other words, her efforts to protest against
the pattern resulted in a reinforcement of it. This occurred as a
result of the political consequences of various individuals (family
members and professionals) distinguishing the 'shape' of her
protest behavior as problematic rather than potentially liberating.
For a therapist to distinguish an interaction patten as
' pathologizing' is automatically to adopt a political stance against
the ersistence of that pattern. To distinguish the pathology as
located in the interaction orients the therapist against the pattern
itself rather than against the persons participating in the pattern.
In addition, to distinguish participation in the pattern as 'inadver
tent' opens space for the therapist to maintain genuine compassion
towards the persons enacting the pattern while still being opposed
to the pattern itself. Thus, the distinction of inadvertent
pathologizing interaction patterns can be extremely useful
clinically. Furthermore, pathologizing interaction patterns may be
coupled conceptually with healing interpersonal patterns which are
intended to seve as specific antidotes to the former. Thus, when
Copyrighted Material
Therapeutic Distinctions in On-going Therapy
1 25
operating within this pathologizing/healing framework (Tomm,
191), to distinguish a pathologizing interaction pattern is
implicitly to create an invitation to distinguish a possible healing
pattern which could replace it. When certain interaction patterns
are distinguished as 'healing, ' the therapist is clearly oriented
towards affirming and supporting them.
In practice, when one tries to create a distinction of a possible
healing interaction pattern one begins by identifying behaviors that
have opposite meanings to the behaviors entailed in the pathologiz
ing pattern. Sometimes the exact opposite behavior is not feasible
or would not clearly contribute to a healing pattern, but the
behaviors distinguished for inclusion in a potential healing pattern
must be mutually exclusive from those identified in the pathologiz
ing pattern. In other words, the healing behaviors (for example,
affirming the other) and the pathologizing behaviors (such as
disqualifying the other) must be incompatible and therefore could
not be enacted at the same time. To construct a healing pattern
that is likely to be enacted and endure, the component healing
behaviors of the interactants need to be mutually reinforcing. For
instance, affirmation of a valued response invites the enactment of
further such responses, and valued responses, in turn, invite
further affirmation. If a therapist is able to oen space for such a
healing pattern to emerge, the pathologizing interaction could no
longer be active at the same time. Thus, the distinction of patho
logizing interaction patterns and of healing interaction patterns
provides a dual foundation for guiding a therapist's contributions
in a therapeutic conversation.
With this particular family, the therapist's first major interven
tion was based on the distinction of a possible healing pattern that
could replace the pathologizing pattern initially distinguished. It
was designed to counter the gross imbalance in attributing so many
negative qualities to Cynthia and implicitly leaving all the positive
qualities with Andrew. The therapist suggested a task for the
couple between the first and second sessions. He asked them selec
tively to notice (distinguish) Cynthia's positive qualities, and to
identify some of Andrew's chauvinistic habits. This intervention
intuitively felt 'right' to the couple and solidified their original
engagement with the therapist. The response to the therapist's
initiative was very positive, but efforts to sustain a substantive shift
away from the originl pathologizing pattern proved to be quite
difficult. Healing alternatives needed to be discussed again and
again before the theraeutic distinctions became part of the
family's own conversations. On one ccasion, the therapist's
attempt actively to counter the process of 'Cynthia gzing' rsulted
Copyrighted Material
1 26
Construction in A ction
in a rather heated exchange between Andrew and Karl! Fortun
ately, Karl was able to distinguish the 'enthusiasm' for his own
'therapeutic distinction' as counter-therapeutic on that occasion
and his distinction of Andrew's 'resistance' as pathologizing and
was able to back off enough to avoid rupturing the therapeutic
relationship. Nevertheless, the basic stance of trying to avoid an
exclusive focus on Cynthia's problems, but preferentially to
distinguish her resourcefulness instead, remained a useful theme
throughout the course of therapy.
As time went on, Andrew gradually became more and more
comfortable in acknowledging some of his own problems. Occa
sionally, he spontaneously brought them up himself in the course
of the interviews. More significantly, however, he began citing
Cynthia's competencies and successes quite regularly. Indeed, he
did so in increasingly concrete ways by giving examples so that she
could experience the authenticity in his positive remarks. Thus,
Andrew's contributions to the original pathologizing pattern were
gradually deconstructed while his contributions to a healing pattern
were constructed and reinforced. Cynthia began to internalize the
constructive feedback and, hence, became more affirming of her
self as a person with positive qualities and legitimate entitlements.
She gradually became more self-confident. Thus, the couple began
a 'new form of cooperation' in shifting away from the amount of
time spent enacting the pervasive pathologizing pattern of gazing at
Cynthia's problems, toward spending more of their interaction
time living within a more balanced healing pattern.
There appeared to be several other, more specific distinctions
that helped the couple escape the intensity and dominance of the
original pathologizing pattern. One was to distinguish Cynthia' s
problems as separate from her person; that is, as distinct from her
personal identity. For instance, in the course of therapeutic conver·
sations she was re-described as 'a person under the influence of a
yelling habit,' rather than being 'a yeller. ' She was also
distinguished as 'a person who fell into the grip of paranoid
thoughts' or 'a person who slipped into paranoid fears' rather than
being 'a paranoid person. ' This process of externalizing problems
(White, 1 988) opened space conceptually between Cynthia and her
problems. She began to experience herself as separate from these
problems and could visualize herself interacting with them. In
other words, once the problems were distinguished as entities in
themselves and as clearly distinct from herself, she could adopt a
position in opposition to them. It became easier for her to
exerience some ersonal agency in having some influence over
them. There were still times when she felt helpless, and passively
Copyrighted Material
Therapeutic Distinctions in On-going Therapy
1 27
submitted to the influence of problems, but at other times she
could take initiative to diminish their influence in her lived
experience. For example, she discovered that going for a brisk walk
outdoors often made it possible for her to shed the grip of certain
paranoid thoughts and fears.
These externalizing distinctions had a positive impact on Andrew
as well. About half-way along the course of therapy he spon
taneously remarked that he had noted a shift in his experience of
Cynthia when she was 'symptomatic . ' He found himself becoming
frustrated with the (externalized) problems and their historical
origins rather than with Cynthia herself. This shift constituted a
significant breakthrough in therapy in that Cynthia and Andrew
could then work together in their efforts to strengthen her as a
person and her ability to escape the influence of the problems. It
made it easier for Andrew to see how he could become more
supportive for Cynthia.
Another pathologizing interaction pattern between the couple
was distinguished at about six months into therapy. In his efforts
to be helpful, Andrew began minimizing Cynthia's problems.
Rather than being reassured by this, Cynthia felt that the depth of
her inner pain was being disqualified . Thus, she responded by
emphasizing her difficulties in an effort to have her experience
validated. However, Andrew experienced this as her exaggerating
her problems so he intensified his minimizing. The escalating
reciprocity of this complementary pattern of 'minimizing and
maximizing' generated a great deal of turmoil until the pathologiz
ing pattern was distinguished and explicitly described so that a
healing antidote could be proposed . The healing interaction pattern
entailed Andrew's acknowledgement of her painful experiences and
past trauma coupled with Cynthia' s acknowledgement of his
positive intent when he was trying to reassure her. These two
patterns were j uxtaposed not only verbally but also visually on a
blackboard for further clarity (see Figure 8. 1 ).
There was a particularly important occasion when Cynthia felt
strongly validated and supported by her husband in dealing with
some paranoid thoughts. It occurred after a long and difficult
struggle. Cynthia had had recurrent fears that she might have
broken the law and had committed a serious crime. Andrew felt
these were unrealistic paranoid thoughts which she simply should
ignore. But Cynthia felt invalidated and disqualified by this
response. Consequently, frequent arguments took place over the
issue and the fears ersisted. An in-depth inquiry (which actually
took place during one of the discussions to revise this chapter)
revealed some basis for these paranoid fears. Cynthia' s memory
Copyrighted Material
1 28
Construction in Action
�
/
Pathologizing
Andrew m i n i m i z i n g
Cynthia e m p h a s i z i n g
interersonal
C y n t h ia ' s problems
h e r difficulties
I
!
pattern
�
"
j
I
!
Healing
Andrew
interpersonal
ackn o w ledging
pattern
C y nthi a ' s p a i n f u l
A n dre w ' s positive
e x periences
intent
/
� I
�
Cynthia
acknowledging
in reassuring her
complementary marker
structurally coupled mutual i n v itation s
mutually contradi ctory behaviors
Figure 8.1
was not clear about her own actions during some of the upsetting
events she had experienced in the remote past. On one occasion
during her early psychiatric history, she passed out after drinking
some alcohol (which was potentiated by the medication that had
been prescribed). When she recovered consciousness she found that
she had sustained major physical injuries, including a dislocated
shoulder and a damaged spine. She did not know how these
injuries had been inflicted . She became preoccupied about whether
she had hurt someone else in an altercation of some sort. She
worried that if she had, in fact, done something seriously wrong,
this could be used against her with respect to her rights to mother
Vanessa. Cynthia wanted to visit the police station to see if she had
a criminal rcord. Andrew stubbornly refused to allow her to do
Copyrighted Material
Therapeutic Dstinctions in On-going Therapy
1 29
so. But finally after a particularly intense argument, rather than
simply reassuring her and minimizing her experience, he agreed to
take her to the local police station to check out her record. The
police officers were very cooperative and took her request
seriously. They found no record of her being charged for any
offense or of her being a suspect in any crime. Cynthia was
understandably relieved. She was also very surprised that Andrew
could become so supportive. As a result of this experience these
particular paranoid fears diminished . Given this outcome, it was
possible to distinguish the event as a significant milestone in
Andrew's emerging willingness to take Cynthia's experience
seriously, and a milestone in Cynthia's emerging confidence in
Andrew's growing flexibility. Indeed, in reading an early draft of
this chapter Cynthia came to realize more fully how significant
this whole experience had been for her.
Interpersonal Crises as Unique Opportunities for
Cbange
An interesting crisis emerged a few months after therapy began.
Cynthia was afraid that Andrew would not follow through on an
agreement to pay for some cosmetic surgery which she was
scheduled for in the summer. Her repeated requests that he affirm
the earlier commitment triggered some evasiveness on his part. His
evasiveness simply invited further demands for confirmation from
her which invited further refusals from him, and another path
ologizing interpersonal pattern emerged. As she worried about the
possibility of having to cancel the surgery, she became extremely
agitated and upset, even to the point of struggling with serious
suicidal thoughts.
A therapeutic conversation in response to the suicide threat
yielded some additional background information which made
possible the creation of some healing distinctions. There were
important memories of prior unfulfilled promises that supported
Cynthia's fears. For instance, Andrew had failed to give her an
engagement ring as promised and had failed to arrange a promised
honeymoon. Andrew acknowledged that he had difficulty fulfill
ing some prior promises and, thus, was reticent to affirm the
recent commitment because of financial uncertainty. The therapist
introduced a distinction of Andrew's existing 'reputation for
unreliability' (in her lived experience) along with distinctions of 'a
unique opportunity' to take a step in a new direction by building
'a new reputation for reliability' in fulfilling important promises .
Andrew could see the psychological and relational benefits in
Copyrighted Material
1 30
Constuction in A ction
making an 'investment ' during this crisis (by taking out a loan if
necessary) and clearly backing his earlier commitment . When he
began talking this way during the interview, Cynthia's anxiety
visibly diminished and the crisis began to subside. Andrew
ultimately did, in fact , follow through and provide the funds. The
whole episode became a constructive turning point for the rela
tionship, and served to provide an opportunity to distinguish his
growing reputation for reliability and for his increased sensitivity
to what was important for Cynthia.
Another crisis, this time with some physical violence, erupted
une.pectedly in February 1989, about a year into the therapy .
Over the prior few months, family patterns had been improving
in a number of areas and Cynthia had reduced her medication in
consultation with the referring psychiatrist . However , for a
number of reasons, tension began building for each family
member. Andrew was under an extraordinary amount of stress at
work because of a major new project. Cynthia had been feeling
increasingly vulnerable in the marriage because of a lack of sexual
intimacy between the couple. There was also some tension between
Vanessa and her mother because the daughter had been soiling
herself and was refusing to use the toilet.
The incident of violence began when Vanessa was playing with
her father and was being physically affectionate with him. Andrew
responded positively to his daughter's display of affection, and
did so in a way in which he did not respond to Cynthia (who was
observing the interaction between father and daughter) . Cynthia
felt deprived and devalued . She protested against the interaction
between Vanessa and Andrew, angrily pulling Andrew's hair. This
led to a scuffle in which each spouse struck the other and Cynthia
pulled Vanessa's hair as well . In retaliation, Andrew punched
Cynthia quite hard on the shoulder, which shocked her. The
physical violence stopped at that point, but Cynthia's symptoms
returned 'with a vengeance' (according to the family doctor who
saw her two days later) .
During the subsequent family interview, the emotional tension
was extremely high. The therapist's efforts to invite Andrew and
Cynthia to understand the experience of the other during the
episode were unsuccessful. Each continued to feel angry, bitter,
and resentful toward the other. When the therapist eventually
shifted to explore the positive 'learnings' that could come out of
the unfortunate event , the anger began to dissipate. For instance,
Andrew learned about the importance of showing physical affec
tion to Cynthia and that physical retaliation made things worse
rather than better. The therapist also offered an explanation of a
Copyrighted Material
Therapeutic Distinctions in On-going Therapy
131
'normal' sequence o f development in the personal management of
frustration and anger. The steps described were moving from ( 1 )
blind rage in which one strikes out at anything, t o (2) physically
attacking the perceived source of the frustration, to (3) directing
the attack toward physical objects rather than persons, to (4)
attacking verbally, by yelling and screaming, rather than attacking
physically, to (5) expressing anger in sarcastic statements or
hostile, non-verbal gestures, to (6) imagining angry actions or
statements in one's fantasy but not acting on them, to (7)
anticipating frustrating situations and preparing adequate
responses, and to (8) accepting the injustices and inequities in life
that cannot be changed. The therapist explained how individuals
may 'regress' back down the developmental sequence when the
degree of frustration overwhelms their immediate capacity to
cope.
This session ended in a brief conversation with Vanessa about
the issue of soiling. The therapist distinguished 'Sneaky Poo' as
that 'messy stuff that sneaks up on you and pops out when you're
not expecting it' . Vanessa was able to identify with this distinction
quite easily. It served to externalize the soiling problem from her
as a person and to offer her an experience of personal agency in
possibly 'putting Sneaky Poo in its place' (see Tomm, 1 989, for
more on this method).
When the family returned a month later there were improve
ments ll around . Andrew was sharing more with Cynthia about
his work, which made her feel included. She had taken initiative
to be more positive with his parents, which he appreciated.
Vanessa had taken to using the toilet and had 'put Sneaky Poo
in its proper place, ' which made both her parents very happy.
Dientangling Cynthia from Internalized Pathologizing
Pattes
One source of intense emotional pain for Cynthia was the inner
turmoil she experienced when she recalled the incestuous behavior
of her adoptive father. Although there were no episodes of actual
intercourse, she experienced his seductiveness and sexual touching
as a profound betrayal of her childhood trust in him. Her sense of
betrayal was intensified when, as an adult, she finally felt strong
enough to confront him, he denied any such sexul initiativs and
she was ostracized by the whole family. The therapist legitimized
and supported her frustration and anger in relation to her abuse,
but Cynthia did not want to address the issue again (with anyone
in her family of origin) lest doing so would aggravate their already
Copyrighted Material
1 32
Construction in Action
tenuous relationships. Furthermore, her father was now ailing
with serious heart problems and she did not want to aggravate his
health. As an alternative, the therapist suggested she write, but
not send, a letter to her father saying all the things about her
experience that she wanted him to understand and acknowledge .
This proved to be a very healing exercise for her, since in writing
the painful experiences 'out of her system' by getting them on to
paper, she felt that she was able to 'get him off her chest. '
Cynthia also had internalized some patterns of interaction with
her adoptive mother that were very destructive to her self-esteem
and her self-confidence. One of these had to do with her
mother's high expectations for her. When Cynthia was growing
up she felt her mother's disapproval very strongly whenever any
of her mother's expectations were not fulfilled. This occurred not
only throughout her childhood but also when Cynthia became an
adult. For instance, her mother desperately wanted her to become
a nurse (which apparently was the mother's own unfulfilled
career dream), and let Cynthia know how profoundly dis
appointed she was when Cynthia dropped out of nurse's training.
It was not surprising that Cynthia had internalized (and was still
carrying) her mother's disappointment and disapproval inside
her.
This pattern was distinguished in the therapeutic conversation
as continuing interaction with her mother that had been inter
nalized and elaborated as a powerful ' inner critic. ' There were
many situations in which this inner critic could easily be re
activated (in the course of ordinary social interaction). In other
words, she became exquisitely sensitive o the expectations
(imagined or real) of anyone, including the various psychiatrists
that she saw. Sometimes efforts to encourage her, such as to try
a part-time job in order to develop some adult companionship,
could quickly become counter-productive as she experienced them
as excessive expectations. Indeed, high expectations had become
more and more elaborated within her so that she often exected
'the ideal' from herself and also expected 'close to erfection'
from others. For instance, a statement of reassurance by a
professional that 'things would get better' was taken as an
authoritative promise, and became associated with feelings of
betrayal when the 'promise' did not come true as she expected.
The fact that her marriage was still troubled at times and 'not
perfect' left her feeling terrified that it would fall apart and that
she would lose her daughter. Thus, the distinction that 'things are
not yet better' took on major significance and kept her paranoid
fars alive.
Copyrighted Material
Therapeutic Distinctions in On-going Therapy
1 33
Distinguishing the form of her expectations as 'an enemy' rather
than 'a friend' enabled Cynthia to reconsider her commitments to
them. Identifying the 'inner critic' as an externalized personifica
tion and embodiment of this enemy allowed her to separate the
expectations from herself and to question their influence over her.
Another useful distinction in this context was that of being 'good
enough' rather than needing to be 'ideal . ' For instance, it was a
relief to her to have 'a good enough marriage' since then she did
not have to be as afraid that it would fail because it was not
perfect . Nevertheless , the issue of 'poisonous expectations' is still
a source of significant turmoil for her, and remains a focus for
continuing work.
Concluding Commens
This account of therapy is obviously limited. It describes many, but
not all, of the therapeutic distinctions that were introduced during
the course of this therapy. It does not describe any of the major
changes initiated by the family on their own outside of therapy .
For instance, they sold their old house and moved into a new home
in a district that was more suitable for the family as a whole. Rela
tionships with the prior neighbors had been tense and problematic.
On their own initiative Andrew and Cynthia set aside Tuesday
evenings s their 'couple night' and another evening s Cynthia's
night out. The family took up swimming together as a family
outing. Vanessa began kindergarten and started making friends of
her own.
Although an enormous amount of progress has been made,
further therapeutic work is anticipated. Cynthia is still on medica
tion and feels vulnerable in many social situations. Andrew still
submits to habits of domineering and stubbornness at times. But
both are much more open and willing to share their experiences
with each other . Their disagreements can be handled more easily
than before and they can 'turn things around' when they have 'a
slip' into pathologizing patterns, to make a recovery in a shorter
time. Perhaps most significant, however, is that Vanessa is growing
up in this family context to become a very sensitive, yet articulate
and strong, little girl.
The effects of collaboration in the writing of this chapter were
that the therapeutic alliance between therapist and family seems to
have been strengthened. Both Cynthia and Andrew felt affirmed in
the constructive changes they had already made. Although it was
painful for them to relect on some of the dificulties of the past,
they were able to see more clearly how they had, in fact, come a
Copyrighted Material
1 34
Constuction in A ction
long way in a healing direction. They were also able to identify
more clearly the therapeutic distinctions that seemed to have been
instrumental in some of the changes they had made. This increased
clarity became a source of increased hope for them; namely, that
they would be able to work through the issues that remained
problematic for them.
The discussions about therapy, that were oriented toward authen
ticating the therapeutic distinctions described in this chapter, were
also helpful to the therapist . They enabled him to clarify his under
standing of the family's dynamics and of the process of therapy
with them. As a result, he began generating some new therapeutic
distinctions. For instance, it became clearer that Cynthia's
vulnerability to paranoid thoughts was fostered by her dependence
on the 'outer authority' of her husband, of her parents, of her
psychiatrists, and of the therapist himself. It became apparent that
this needs to give way to her 'inner authority' about her own
experiences, her entitlements, her preferences, and her own future.
If her personal authority continues to be nurtured and is given the
space to grow, perhaps some day she may exercise it as the first
author of a sequel to this chapter .
Notes
1 . The primary author, Dr Karl Tomm, is a Professor in the epartment of
Psychiatry and Director of the Family Therapy Program at the University of
Calgary. The family would like to preserve their anonymity. Dr Carol Liske, Family
Therapist at the University of Calgary, and Dr Winnie Tomm, Coordinator of
Women's Studies at the University of Alberta provided useful feedback on earlier
drafts of the chapter.
2. The family found this theoretical part of the chapter rather 'heavy reading' but
realized it was intended for a professional audience. They preferred to skip over it
and get to 'the meat' of the chapter. Other readers may have a similar exerience,
and the therapist offers his apology for the somewhat abstract nature of this sction.
3. Using the term 'distinguisher' might be more appropriate than 'observer' for
the same reason. However, 'distinguisher' is a bit cumbersome. It also seemed
useful to try to assciate the activity entailed in distinguishing with ersons as
observers to facilitate an on-going reconsideration of the notion of observing.
References
Bateson, O. (1 72)
Sleps 10 an Ecology of Mind. New York: Ballantine.
Maturana, H. ( 1 988) ' Reality: the search for objectivity or the quest for a comel
ling argument;
Irish Jounal of Psychology, 9 ( I ), secial issue, 'Radical
constructivism, autooiesis and psychotherapy' .
Maturana, H . and Varela, F . ( 1 980)
Autopoiss and Cognilion: the Realization of
the Living. Boston: Reidel.
Copyrighted Material
Therapeutic Distinctions in On-going Therapy
135
Tomm, K . ( 1 989) 'Externalizing the problem and internalizing personal agency',
Journal of Strategic and Systemic Therapy , 8.
Tomm, K . ( 190) 'A critique of the DSM ' , Dulwich Centre Newsletter (Adelaide).
Tomm, K . ( 199 1 ) ' Beginnings of a " HIPs and PIPs" approach to psychiatric
assessment' , Calgary Participator.
White, M . ( 1 988) 'The externalizing of the problem and the re-authoring of lives
and relationships ' , Dulwich Centre Newsletter (Adelaide) .
Copyrighted Material
9
History Becomes Her Story: Collaborative
Solution-Oriented Therapy of the After-Effects
of Sexual Abuse
William Hudson O 'Hanlon
Due in part to publicity surrounding the issue and increased
therapeutic interest, a growing number of people are seeking help
for having been sexually abused in childhood . Most of the
approaches in the literature or taught in workshops, however, have
an objectivist and pathological bias. In this chapter, I shall describe
an alternate approach that opens the possibility for briefer treat
ment which does not necessarily involve catharsis or remembering
the details of the abuse as a way of resolving the after-effects. I call
this approach collaborative solution-oriented therapy (O'Hanlon
and Weiner-Davis, 1 988).
The approach I offer here suggests that therapists cannot help
but influence the memories and views the client has while in
therapy, as it is important to influence clients in the direction of
empowerment and moving on as rapidly as possible. I am
suggesting also that each person is different - everyone is an excep
tion - so one cannot have general principles that hold true for
everyone. Treating the ater-effects of sexual abuse may involve
short- or long-term treatment, it may involve remembering feelings
or forgotten and repressed memories, or it may not. It may involve
helping the person move on and focus on the present and the
future. The principles I describe below are the ones I most often
bring to the table in my collaboration with clients. I stand for
orienting toward solutions and competence rather than problems
and pathology; for acknowledging people's experience and points
of view without closing down the possibilities for change; focusing
therapy on achieving the client's goals; and negotiating solvable
problems. These stances interact with the values, experiences,
responses, and ideas of my clients so that in therapeutic conversa
tions, we collaboratively construct our therapeutic reality and solu
tions in the course of our therapeutic conversation.
A basic component of this approach is that assessment is an
intervention; clients and therapists co-create the problem that is to
be focused on in therapy (O'Hanlon and Wilk, 1 987). I think this
is the case whether the therapist is aware of it or not, so it is
Copyrighted Material
History Becomes Her Story
1 37
incumbent upon the therapist to take care in the kind of problem
he or she is co-creating. Not all problems are created equal . Some
will take quite a long time to resolve, and some a much briefer
course of treatment. Some will empower people to be the experts
on their problems and to have a sense of personal agency, and
some will invalidate and discourage clients.
Current approaches to the treatment of the after-effects of
sexual abuse hold that they are discovering and uncovering the
truth about clients' childhoods. They also imply that the only way
to help clients resolve these issues is to remember, feel, and express
the feelings and incidents they repressed involving the abuse.
In this chapter, I will provide the transcript of a brief therapeutic
intervention with a woman who has been suffering after-effects
from being sexually abused . I will also provide some principles for
doing this work in the form of charts and commentary on the case.
Solution-Orientation
If different problem definitions can be negotiated from the raw
material clients bring to therapy, then it is incumbent upon the
therapist to choose ways of thinking and talking in therapy that
allow for the creation of problems that are solvable. Beyond that,
the therapist can create problems that are solvable quickly and with
only the resources that clients have available to them.
Most therapists have conversations with clients that lead to the
view that they are suffering from some pathological, psychological,
emotional, neurological, or biochemical disorder. Focusing so
much on what is wrong with people can have a discouraging effect .
People tend to see themselves as sick and damaged . They often
forget the resources, strengths, and capabilities they have.
What I am suggesting is that the therapist deliberately have
conversations for solutions with clients. There are many aspects of
human behavior and experience, then, that one could focus on in
therapy. Where we put our attention and direct our inquiries will
inevitably influence the course of treatment and the data that
emerge. Since all successful therapy eventually comes around to
finding solutions by getting people to do something different or to
view things differently, I propose that we start pursuing these goals
more deliberately from the start of therapy. In this view, clients are
presumed to have resources and competence to make the changes
they want to make. The therapist' s job is to create a context in
which clients gain access to their resources and competence. The
interviewing process is designed to elicit and highlight these
competences (de Shazer, 1 985).
Copyrighted Material
1 38
Construction in A ction
While stressing the solution-oriented aspects of this work, I want
to emphasize that I do not suggest minimizing or denying people's
pain or suffering or invalidating their views on their difficulties.
Acknowledgement and Possibility
In therapy, it is important that the therapist acknowledges people's
pain and suffering as well as their points of view about their
problems, but the fine balance that must be achieved is how to do
this while keeping the possibilities for change open . Sometimes
people have a view of their situation that makes it difficult or
impossible to resolve.
One way to achieve this balance is to acknowledge people's feel
ing, experiences, and points of view without agreeing or disagree
ing with them and then to open up possibilities for new views and
new feelings and experiences. A common method for doing this is
to use the past tense when reflecting the client's reported feelings
and points of view that have been troublesome for them, and using
the present or future tense when mentioning new feelings, goals
and new points of view. For example, 'So you've been afraid right
before having sex. When you are feeling more comfortable before
sex, what do you think you will do or say differently to your
partner? '
Commission and Commission-Giver
At an international family therapy conference in Ireland in 1 989,
I listened to some people from Sweden (Mia Andersson, Klas
Grevelius, and Ernst Salamon of the AGS Institute) talk about
their work. They discussed the importance of finding out what the
commission is in therapy and who the commission-giver is in each
case. I loved that idea. In English, this word lends itself to a nice
pun. What I try to discover and create with my clients is a co
mission.
The therapist also has an agenda. Some of that agenda derives
from the therapist's theories, some from his or her values, some
from his or her legal , ethical , financial or agency concerns. Out of
the therapist's and client' s agendas come some mutually agreed
upon goals. If we do not develop some joint, mutually agreeable
goals, we will probably have a rocky, 'resistant' relationship. I will
be resistant to hearing them and working on their goals and they
will not cooerate with my agendas .
In any particular case, there may be more than one commission
giver and more than one commission. The therapist's job, then, is
Copyrighted Material
History Becomes Her Story
1 39
to develop a mission statement that all concerned can agree upon
and support.
Criteria for Satisfaction/Goals for Treatment
Steve de Shazer of Milwaukee's Brief Family Therapy Center has
a nice phrase for this: ' How will we know when we're supposed to
stop meeting like this ? ' If therapy is to come to a successful
conclusion, it's a good idea to get some idea of how we'll know
it has been successful.
Since I've already said that I think that therapists co-create
problems with clients, I obviously don't think that having a
problem is the indication for starting therapy. Many people have
difficulties and never enter therapy. Therapy starts when someone
is complaining about something and someone decides that what is
being complained about is relevant for therapy. Of course,
sometimes someone other than the person who shows up for the
session is complaining (as in cases of 'involuntary' treatment, such
as court-ordered treatment and parents who bring their children to
have therapy when the children do not perceive a difficulty).
Therapy can end satisfactorily, then, simply when whoever was
complaining about something no longer complains about it. This
happens in two ways: one is when what the person was complain
ing about is no longer perceived as a problem. The other condition
for ending therapy successfully is when what the client was
complaining about is no longer happening often enough or
intensely enough for the person to say it is a problem.
A goal, then, is the magnetic north that can orient the therapist's
compass. One of the difficulties in the field of therapy is our
inability to define what constitutes successful treatment. Goals, in
collaborative solution-oriented therapy, should derive mainly from
the client's vision of what constitutes success, subject to some
negotiation with the therapist to ensure the achievability of the
goal. Measurement of success should come from clients' reports. If
clients believably say that what they were complaining about is no
longer happening, then therapy has succeeded.
The chart, Table 9. 1 , summarizes many of the differences
between this approach and traditional models and methods. What
follows is a case illustration of this collaborative approach .
Introduction to tbe Sssion
This session took place during the third day of a workshop I was
doing on ' solution-oriented hypnosis. ' The day was devoted to
Copyrighted Material
10
Constuction in A ction
9. 1 Contrsting approachs to the treatment of the
after-effects of seual abse
Table
Traditional approaches
Solution-oriented therapy
Therapist is the expert - has special
Client and therapist both have
knowldge regarding sexual abuse to
particular areas of expertise
which the client needs to submit
(Collaborative model)
(Coloniation/missionary model)
Client is viewed as damaged by the
Client is viewed as influenced but not
determined by the abuse history,
abuse (Deficit mdel)
having strengths and abilities
(Resource model)
Remembering abuse and the expression
Goals are individualized for each
of repressed affect (catharsis) are
client, but do not necessarily involve
goals of treatment
catharsis or remembering
Interpretation
Acknowledgement, valuing and
opening possibilities
Pst-oriented
Present/future-oriented
Problem/pathology-oriented
Solution-oriented
Must e long-term treatment
Variable/individualized length of
treatment
Invites conversations for insight and
Invites conversations for \ccountability
working through
and action and dclines invitations to
blame and invalidation
oure: Parts of this chart were adaptd from Durrant and Kowalski (10)
using hypnosis and solution-oriented therapy with people who
complained about the after-effects of sexual abuse.
I offer this case to show the possibility that the treatment of the
after-effects of sexual abuse can be brief and does not necessarily
involve catharsis or long-term work. This woman, S, a therapist
attending the workshop, had in the past few years remembered
having been sexually abused in her childhood. She had connected
her experience of detachment (dissociation) during sexual activity
and her compulsive and unsatisying sexual activities (often involv
ing dangerous sex, like being beaten or having sex with a stranger
in a public place) with the abuse. Consequently she had stopped
the dangerous sex, but still had the exerience of being detached
and afraid before and during sex. We were both aware that we had
only this one session to help her achieve her goals. s you shall
read, we negotiated two main goals for our work. The first was to
help her be more present and less fearful before and during sex.
The second was to remember more of her younger sister, who had
recently died of cancer . S seculated that when she had forgotten
Copyrighted Material
History Becomes Her Story
141
the abuse, she had also forgotten many other things from her
childhood, including good memories of time she spent with her
sister . Because her sister was now dead, those lost memories were
more precious and she wanted help in recalling them.
I started, where I usually start, with getting an initial statement
from the person about what she wants.
So how may I help you? I want to start a complaint-land. Tell
me so I can be oriented towards recent concerns or complaints and
how you'll know when you get there, when you've achieved your
goal. II try to orient towards recent concerns. The implicit message
WOH:
is that the pst is not all that relevant. I also want an initial statement
about a complaint so we can begin the process ojjocusing on creating
a solvable problem and achievable goals . l
S: The most recent complaint I would say would be, intermittent lack
of sexual desire, and then, I'll still have sex, but I don't . . .
totally. You won't be into it.
moment, right before and then I can kind
of push through it sometimes and then other times I go into the numb
state. Where I'm not really there but I'm there. And still having fairly
severe menstrual cramps and . . . Hmmm . . .
WOH: So how will you know when you get there? (S starts to add more
WOH: You won't be there
S: I feel afraid right at the
complaints and I try to jocus by asking about goals.l
S: How will I know when I get there? Well . . .
WOH: When you get through it, when you leave that behind, when
that's taken care of. (S hesitated, so I restated my requst jor a goal
statement. I
S: Yeah, leave that behind and . . .
WOH: OK Less severe menstrual cramps - that seems to be related
to you or you don't know that it's related? [ I 'm not sure that the
menstrual cramps are relevant to the intermittent lack oj sexual
desire and her not getting with it when she's having sex, so I
gently challenge their relevance to the problem we are to work
on . )
s:
Well I know that I guess just t o give you a little background for up
until the last five years I couldn't remember from -1 1 years of age.
And my memory went to 1 1 years of age and my memory started
when I had my first kiss with a boy and then through hypnosis in the
past 5 years little by little and flashbacks the memory of a sexual
abuse when I was 6 years old, by a cousin, that was 16. It was
interesting because I was just reading a People magazine article about
this woman that disassociated and that was when you know like you
said you read a book or something and that is when it just all looded
all back up that that is what I have done all of my life is just, you
know, disassociate either in sex or I have all these different parts I
can be the perfect professional, the perfect daughter but still then
running out and screwing a stranger in an elevator or something like
that. You know, that kind of thing.
WOH: Right. OK, so you recognized that when you read that it was like
. . . WOW. [S responds with some hstory. I did not ask jor this
Copyrighted Material
1 42
Construction in Action
history but since she has provided it, I'd better include and
acknowledge it.)
S: Right. That that was kind of what she had done and it hit me and
also it has just come up that maybe there was some pleasure involved
and that's what made me perhaps forget the whole thing was the fact
that maybe I had caused it . . .
WOH: That you couldn't deal with that.
S: And I have always kind of had that my whole life, appearing to be
very sexual and . . . I have always called myself the elephant man
because on one, I look this way on the outside, but inside I have
always felt I was a different person looking out and couldn't really
get too much of it . . .
WOH: Acting out.
S: So I could act things out really perfectly and pretend that I was the
great seductress and everything but really I was . . .
WOH: Inside.
S: I was either not there or a scared little girl or pretending or acting.
So I guess another thing would be if some memories could come back.
Now I remember the abuse, although I never confronted the abuser.
But I lost my youngest sister to cancer about 2 years ago and I would
kind of like to bring back some memories just to have more of . . .
WOH: Sense of what growing up with her was like?
S: Right.
WOH: So to have the nicer parts of that too.
S: That would be another thing is to have the good memories come
back too.
WOH: OK good. And so just to summarize for me: the work you have
done over the 5 years or whenever through hypnosis. You
remembered some things, a lot of the abuse, you think, or most of
it, or part of it, or . . . ?
S: Well, actually I remember I had a boyfriend in high school that I was
laying there on a couch one time and I opened my eyes and he was
standing above me with an erect penis right above me and I screamed
at the top of my lungs and he couldn't understand. It was sort of that
same reaction, like the woman who screamed at you, [ Ths was a
reference to a story I had told earlier about a co-worker who had
yelled at me, but ws really yelling at someone else she ws angry with
who wasn 't in the room. ) Where are you coming from? kind of thing.
WOH: Right.
S: Then as time went on all of a sudden it was the flash of like
somebody turning around and I would have been like probably like
waist level of him and I think that's what happened that he in kind
of a gentle way came over and said 'this is my pee-pee and this is
yours' and kind of made it like a game and let's do something. And
I think I had a fairly dominated childhood by my mother so doing
something she didn't know about that was maybe like an adult and
feling old and so. I don't really remember, you know. I'm pretty
sure there was enetration because I never had uh . . . when you . . .
WOH: A hymen.
S: Right, a hymen or anything. And I always talked myself into the fact
Copyrighted Material
History Becomes Her Story
1 43
that I must have done it doing gymnastics or something. [ WOH:
Yeah, that's the sort of
. ] And then again I don't know because
then why didn't I have some kind of physical ramification that I went
and cried to. Also I had one flash of actually seeing my father, it
happened in a barn, so maybe we would go away (it was on a farm)
and play in the barn and I would see this vision of my father walking
up past the door on the outside and like there was windows on the
outside like there was windows on the barn door. Like something was
happening we were engaged in sex and then I saw him. Then for
many years I hated him. For a long time I thought he was the one
maybe that had and I felt like maybe it sexually abuse but I then I
thought I was making this up and then all . . .
WOH: Right.
s:
. . of these ramifications, these problems.
WOH: So, it's still not totally clear for you all that happened, but you
have a sense of what happened.
S: Right, right.
.
.
.
WOH: OK .
S: And I don't really know how to totally resolve it. I would like to
resolve it within myself whether I ever confront him about it or not.
That is something different and you may or may not do that.
I just thought of something though that may be helpful for you.
Sometimes I have people write a letter, not so that they are going to
send a letter to that person to the cousin or to whatever it may be,
not so they were going to send but write it s if they were going to
send it but not sending it. And write this whole letter. Everything you
would say from what you know right now or anything you. Yell at
them or apologize, whatever you feel moved to do. Whatever it is.
And write it all out and then if you ever did decide to actually decide
to write a letter to save that letter or else get rid of it but to save the
pieces of it that you would actually send in a real letter.
S: I did think of, in a nice way saying, ' Look, you know, I have worked
all through this but could you just confirm . . . ?'
WOH: Yeah, 'Could you just tell me what happened? '
S : Like circle yes o r no.
WOH: Check yes or no. I did this on this day
. [Laughter]
S: Not to tell the family or hurt anybody else or anything.
WOH: Right. Just to remember this and 'Did this happen?' and 'Am
I remembering it right? Was there any stuff I didn't remember?'
S: Right.
WOH:
.
.
Solution-Oriented Hypnosis
Here I start to do hypnosis. Solution-oriented hypnosis is a
collaborative venture. As you will be able to read, it is a
ermissive, empowering, rather than authoritarian, approach to
hypnosis.
The purpose of this type of hypnosis is different from traditional
approaches as well. In traditional hypnosis, the hypnotherapist
Copyrighted Material
14
Construction in Action
attempts to uncover repressed memories and feelings, to get the
person to abreact or remember the sexual abuse. Or the hypno
therapist tries to counteract the negative injunctions and beliefs
established during the abuse by substituting more positive beliefs,
affirmations, and self-talk.
Solution-oriented hypnosis intends to evoke resources, strengths,
and abilities and help people re-narrate their situation. It is a way
to help people experience their situation differently, not just talk
about it differently .
Multiple-choice options for making changes are given and new
distinctions and connections are proposed . The person will not take
up all the options provided, but will pick and choose among the
alternatives to find the ones that fit for her. The point is not to
have people abreact and express their feelings and points of view,
but to change those feelings and points of view.
Now to the trancework.
WaH: Good, so
S: Yeah.
WaH: OK good .
you have been in trance before lots of times.
So let yourself go into trance and I am going to say in
a way that is appropriate for you, safe for you, s safe as possible in
this particular setting. To go wherever you need to go to move yourself
along toward those goals, toward resolving, toward remembering just s
much as you need to remember and just as little as you need to
remember and you may have already done all of remembering you need
to do or want to do and somehow find a way to create the room in
there, the space in there for you to be validated who you are, how you
are, for you to include your history, your experience, the things you
have done, the things that have been done to you. To be able to leave
the then time in the then time and when you are in the now time to be
able to know about all the then time that you need to know about as
part of your background of learnings and experience and to really be in
the now time [So for I have been ackno wledging the difficulties and
opening up new possibilities. One of the implicit ('history ) and explicit
('leave the then time in the then time ') suggestions s to put the past in
the past, where it belongs. ] and to be able to give yourself permission
. . . That's right [She started to nod her head] . . . to have felt the
things you've felt and separate that from blame or approval and find
some way to reconcile and connect in a way that is meaningful to you
the past, to the present, to the future and to disconnect any parts that
are not meaningful to you or useful for you. To know about consciously
and bring into the present and the future. As we've talked all day, you
have abilities, skills, resources, and strengths, coping mechanisms, ways
of dealing with things, ways of not dealing with things, and you can just
rearrange those in any way that you need to rearrange those. And your
hand may start to lift up [Here I am using her difficulty, dssociation,
s her solution. In order to lft the hand automatically, one must
dssociate it. As it continus up, I link it to the changs she s making.
Copyrighted Material
History Becomes Her Story
1 45
and that may
be one of those things you have done in hypnosis before and it could
lift up and as it starts to lift up to your face, you can be doing the
work that you need to do. It may be in terms of resolving, and it may
be in terms of remembering and may be in terms of remembering to
forget the things that are interfering with your good memories. The
memories you would like to keep more present and future. As that
hand continues to lift up, and it can lift up to your face, it doesn't
have to, and it might be lifting up to your face and as it comes in
contact with your face, as it does, that can be the signal for you to
do whatever it is that you need to do to include within that work, any
emotions or experiences you have had and that you have, that you
need to have, whatever you need to know, exerience at the rate of
that which you could know that and you can change time to do that
in a way that is right for you. You can come up with something that
lets you know that these changes have occurred. And when it is time
in that process, as that hand continues, up toward your face, in an
appropriate way you can find the resources you need to resolve that
in a way that's right for you. And after it touches your face you can
at some time, when you are ready, maybe right away, maybe in a
minute or two, three minutes, open your eyes and look at me when
you are ready and I'm going to talk to you just briefly and find out
from you if there is anything that I need to know or what I need to
know. Now is there anything 1 need to know or to tell you to do
inside or to talk to you about while you are in trance? So what is
happening right now?
S: I see little boxes.
WOH: Little boxes?
S: With the then and the now, with a minus sign and an arrow taking
all the hurtful experiences and leaving them and they kind of pass
through the now and there was little like addition signs and they were
kind of shifting around the boxes and they would superimpose on
each other. And realizing that I am who I am because of them. [After
So, dissociation leads to integration and healing now.]
she came out of trance, in response to a question asking her to
elaborate on this experience, she replied: Yeah I saw that s the sexual
abuse exerience as well as other poor sexual choices that I had made
through the years all caught in ths little box. Then I saw my present
life, all the good parts of it and strengths and coping mechansms and
they were like almost like to an addition kind of like ths little plus,
and the future as good. But I knew I couldn 't just keep it separate,
so that 's why I kind of moved it so it went on top of it like a super
imposition.]
WOH: Right and it has made in a weird way it has made a contribution
to who you are. That is not all bad and good in a lot of ways. OK
good. All right so you close your eyes and find a way to put those
things in their place and have them to be the platform which you
stand to see farther into the future, to step off into the future, in a
safe way so that you can feel solid grounding underneath you. And
also I think it would be nice while you are in that trance to be able
to find a way to make arrangements with yourself to be there for the
Copyrighted Material
1 46
Constuction in Action
pleasurable parts when it is safe and when it is a situation that you
trust, to be there for the pleasurable parts of having sex, when it 's
appropriate for you. To be able to be fully in your experience and to
know that what happened then was then and it had all sorts of
ramifications then, had all sorts of meanings for then and as you were
growing up. With the resources you have now and the understanding
you have now and that you are getting as moments go on, minutes,
days, months and weeks and years go on, that you could come to a
new understanding and even appreciation of your history.
One of the things for me is that I used to be real depressed and real
shy and very miserable and I think that kind of sensitivity to that
kind of pain has been one of the things that has made me very
sensitive as a therapist to other people's pain and discomfort, also to
the possibilities of change. 'Cause with me, I thought I was a hopeless
case and now I realize I wasn't a hopeless case and that somewhere
deep inside I knew I would make it through. That somewhere deep
inside there was a strength and resilience even in the midst of what
looked like fragility to me like J couldn't handle anything and that
I couldn't deal with anything and I was full of fear but I came to
appreciate the sensitivity that gave me and to tap into the strengths.
And that's one way I have come to reconcile myself with those
experiences and those hurts. [Here I offer a new frame of reference
for her painful experience: that pain can lead 10 sensitivity to others '
pain. Ths s relevant for her as a therapist. )
I think it'd also be nice while you are in trance to really have
something to come to your mind that's pleasant from your childhood,
from your growing up, maybe something to do with your sister, I
think that'd be nice. Maybe just a flash or maybe a full-blown
memory or experience or maybe just a feeling. I remember my sister
and I as we were little, climbing in the middle of a bunk bed that was
folded up it was real tight and it felt like our fort. I don't really
remember what it looked like or where it was, I just remember the
feeling of that fold-away bed. And I think the body remembers those
good feelings too in sort of a connection and a legacy that your sister
left behind in your experience, your feelings and memories of her.
I was watching television last night, or the other night, and
someone was saying, it's amazing I watched my grandchild and I can
see some of the things that he does are just like my father although
he never met my father and isn't interesting how these legacies get
passed on. So your sister, even though she is not around, probably
inluenced people that you inluence, that you are in contact with and
connection with through the spirit and the memory of her, through
those feelings. And you can bring those forward into the present and
the future as well. And have a little more choice about that. Now in
a minute 1 am going to suggest that that hand either starts to drift
down or you n just put it down very deliberately, whatever is most
comfortable for you. And that as it goes back down to your thigh.
That's right you can begin comparing to complete this experience in
trance knowing that each trance exerience completion is also the
beginning of other things and the opening of other things. So do that
Copyrighted Material
History Becomes Her Story
1 47
in a way that's right for you. When you are ready to come all of the
way out of a trance leaving behind in trance the things that are for
trance. Good. Thanks.
S: That was good. I saw her clearly .
WOH: That's great. Good . Good job.
S: A good memory just came back. [S experienced some vivid memories
of her sister while in trance. ]
WOH: That's nice. O K . Good.
[In the discussion afterwards, S told me that the reason she had wanted
to do the session right at that time was that she was getting married
in a week. She had had a string of terrible and abusive relationships
with men over the course of her adult life and had finally gotten into
a good relationship, with a man who was not abusive and seemed
pretty healthy and supportive. He knew about her abuse history and
was sensitive to her fear and discomfort with sex. She wanted their
marriage to start out, however, without being dominated by her abuse
history and the after-effects . ]
S wrote me a letter a month later.
Dear Bill,
Just a short note to update you on my progress since our session. The
first thing I noted when my husband and I had sex on our honeymoon
night (\ week after the seminar - the first chance we'd had to have sex
all week with all the family in for the wedding) was that I did not
dissociate. I was able to feel the physical enjoyment without having to
retreat. I have also noticed a total extinguishing of the pre-sex fears. All
my goals were accomplished automatically.
Although I did not remember a lot of what you said specifically while
in trance, I do remember you saying, 'I used to be shy and depressed.'
I remember thinking for days later, ' He used to be shy? Wow ! It sure
doesn't show. '
I haven't written the letter to my abuser yet, but I will. I'm still
floating in marital bliss.
Sincerely and affectionately,
S
Follow-up done nine months and twenty-one months later indi
cated that the results have held. S said that she realized that resolv
ing what happened to her is a continuous process , but she recalls
this session as the time when she turned the corner in that process.
We worked together to co-create a new view and experience for
S . She had been living a life that was in many ways determined by
her history, by what someone who had abused her had done to her
in the distant past. She was living his story. We collaboratively
opened the possibility for her to start to live her story, to take back
her life and to create new chapters in the future. In summary,
Table 9.2 offers some principles for using collaborative solution
oriented therapy.
Copyrighted Material
1 48
Constuction in Action
Table 9.2 Collaborative solution-oriented therapy with
survivors oj sexual abuse
Find out what the client is seeking in treatment and how she will know when
treatment has been successful.
Ascertain to the best of your ability that the sexual abuse is not current. If it is,
take whatever steps necessary to stop it.
Don't assume that the client needs to go back and work through traumatic
memories. Remember that everybody is an exception.
Ue the natural abilities the client has developed as a result of having to cope with
abuse (e.g., being facile at dissociating). Turn the former liability into an asset .
Look for resources and strengths. Focus on underlining how they made it through
the abuse and what they have done to cope, survive, and thrive since then. Look
for nurturing and healthy relationships and role models they had in the past or
have in the present. Look for current skills in other areas.
Validate and support each part of the person's experience.
Keep focused on the goals of treatment rather than getting lost in the gory details.
Do not give the message that the person is 'damaged goods' or that their future is
determined by having been abused in the past.
References
de Shazer, Steve (\ 985) Keys to Solution in Brief Therapy. New York: Norton.
Durrant, M. and Kowalski, K. ( \ 90) 'Overcoming the effects of sexual abuse:
developing a self-perception of competence', in Michael Durrant and Cheryl
White (eds), Ideas for Therapy with Sexual A buse. Adelaide: Dulwich Centre
Publications.
O'Hanlon, Bill and Wilk, James (\987) Shifting Contxts: the Generation of Effec
tive Psychotherapy. New York: Guilford Press .
O'Hanlon, William H. and Weiner-Davis, Michele ( \988) In Search of Solutions:
a New Direction in Psychotherapy. New York: Norton.
Copyrighted Material
10
Narrations of the Self: Video Production in a
Marginalized Subculture
A nnibal Coelho de A morim and
Fatima Gonralves Cavalcante
The heart of the city doesn't open on Sundays, doesn 't see this
impunity. Children, women and men, playing, smiling, loving one
another in the festival of marginality.
Luiz Gonzaga,
Marginal Hearts
Our attempt is to apply social constructionist techniques
therapeutically with young developmentally disabled adults to help
them reconstruct their lives in the community. More specifically,
we work with groups of disabled persons who produce and per
form a narrative about themselves in the format of a puppet play.
By videotaping the production process it is possible to capture a
revealing fragment of the life of a subculture of peopl:: forced to
the margins of society by current disabling constructions. In this
chapter we shall consider how stories of self, their metaphorical
implications and alternatives, can lead us toward an educational
device which has applications in both the mental health and the
rehabilitation fields. Propelled into the search for techniques to
effect social change with regard to the matter of disability, we look
at this combination of constructionist narrative and puppet drama
as potentially effective if used in those services where the main
focus is the therapeutic community and communities as therapy.
To set the context we shall first consider puppetry and art
therapy, the play element in culture, and the social constructionist
therapy in modern psychology. We shall then describe The Stoy
of Walter A . Mess, subtitled It 's Up to You!, a play written and
performed between June 1 989 and May 1 90 within a specialized
organization which provides services for individuals with dis
abilities in the eastern United States. Here, we worked with
'narratives of the self. ' They are stories of stigmatized individuals
who encountered the myths of deficiency constructed and rooted in
our societies.
Copyrighted Material
1 50
Construction in Action
Act I
-
Scene
1
Lights . . . Setting the Scene
-
Introducing Puppetry
Play is immensely exciting [because of] the precariousness of the
interplay of personal psychic reality and the experience of control of
actual objects.
Joseph Friedman. Therapeia. Play and the Therapeutic Household
Many know how fascinating it is to play with puppets. Their antics
are contagiously transmitted to all who dare to become involved
with them. Behind the stage or in the audience the excitement is the
same, and a flow of feelings arises when the puppet play begins.
The result is often hypnotic, and magically carries us into the
puppets' habitat: a world of never-ending stories. The puppetry
technique is widely used through the world, and since ancient times
puppets have expressed key cultural attitudes and social values; no
matter what their origins were (religious, mystical, entertainment,
and so on) playing with puppets has become a common multi
generational tradition in human societies.
The t of making and manipulating puppets has assumed
different forms in various cultures (for example, Chinese shadow
theater, Japanese wayangs, Japanese gidaym, Persian sehab selim,
Turkish karagoes, Brazilian mamulengo, and Itlian Burattini).
Among these cultural diversities puppets have been brought to life
by the use of strings (marionettes), hands (finger or hand puppets),
by the projection of light behind them (shadow theater), by the
attachments of rods (rod puppets) or by more sophisticated tech
nologies such as animathronics. Puppetry magic has enabled
puppeteers to immortalize characters such as Punchinello and
Guignol (France), Punch (England), Petrushka (Russia), Raguin
(Sri Lanka), loao Redondo (Brazil). The puppeteers themselves
have emerged as folk heroes in their own countries: Yen-Sze
(China), Pierre Datelin or Brioche (France) and the poetic Cheiroso
(Brazil). From ancient Greek theater to recent TV shows, puppets
have delighted philosophers (Socrates and Homer), writers and
poets (Goethe, Jean-Jacques Rousseau, Shikamatsu Monzamon),
kings (Charles V of Spain) and ordinary people (like those who
followed loao Redondo in Pernambuco, Brazil) .
In 1 935 Bender and Woltman began t o incorporate the use o f
pupets into psychotherapy. Since their pioneering work at the
Children's Observation Ward of the Psychiatric Division of
Bellevue Hospital. New York, the artistic and immortal spirit of
puppetry has turned out to be a valuable and widely used tool in
current therapeutic practice, both with groups and with individuals
(Bernier, 1 983).
Copyrighted Material
Narrations oj the Sef
lSI
Our work not only extends this technique, but draws as well
from three art therapy considerations.
The puppet as an intermediay between the players and the
viewers We usually find among persons with disabilities an ever
present fear of failure when a performance is socially required.
North American society places a very high value on polished
performance and sets unrealistically high achievement goals, thus
feeding the fears of those who cannot meet these standards. In our
experience, the puppets mediate and thus alleviate, to some extent,
the social pressure of failing. As Jenkins and Beck ( 1 942) put it,
'If the puppet does wrong it is the puppet, not the person that is
censured or punished . ' The puppet may also represent, in Freudian
terms, the ego ideal and may symbolically 'restore' or 'cure' a
body 'physically or mentally impaired' (ibid .). The puppet is also
the persona in social interchange, allowing the players behind them
to 'expand their ego by giving them a sense of mastery' (Lyle and
Holly, 1 941).
Puppety s a three-dimensional art medium According to
Woltman ( 1 972) the three-dimensional quality 'gives puppetry a
more realistic effect' within the context of fantasy, and the
combination of realistic and fantasy characters makes it easier for
the individual to enter into the identity of the puppet figure
(Woltman, 1 95 1 ). Puppetry, conceived by Kors as a 'miniature
form of psychodrama' (Kors, 1 963, 1 94) enabled our puppet
player participants to reveal their conflicts while remaining invisi
ble. Life represented on the puppet stage became an extension of
the real psychodrama faced by persons with disabilities in day-to
day sciety. It is our conviction that mths of deficiencies can e
' played out' through the use of these intermediary 'third objects.'
At the heart of Kors' use of puppets in therapy there are three
concepts: ( 1 ) 'Play your play so that the nature of the world in
which you are becomes clear to me;' (2) ' Let's talk together about
your play so that the world in which you are living becomes clear
to you ; ' and (3) 'Let's try to find out why your world is so
different from our common socially constructed world, that living
in that common world seems to be impossible for you' (Kors,
1 63). This conceptual framework is central to ll of our work and
we elieve it has important implications for effective theraeutic
interventions. Based upon play therapy applications (xline, 1 947)
we n say that through the play individuals may 'talk out' their
difficulties about 'being disabled, ' and explore a wide repertoire of
coping mechanisms for their social struggles. s we observed,
Copyrighted Material
1 52
Construction in Action
through the play 'new understanding arises' and as a result, the
reality contour changes. Critical to the development of such under
standing are relations established among the players, between
players and their parts, and the players and the play. Through The
Story oj Walter A . Mes it was possible to create a playful space
in which 'disabled' individuals were no longer passive people
'receiving services' by others, but were, rather, active 'self
providers, ' recasting themselves in new roles through new
narratives of self.
The proces oj story-teing Stories can be considered in terms of
their formal aspects, their content and the psycho-social point of
view. The narrative developed for our puppet show clearly revealed
the way its authors 'mapped' their world. The characters were
chosen to represent different degrees of activity and passivity, thus
reflecting the authors' daily struggle between 'being supervised'
and 'becoming independent; ' their struggle with the implicit struc
tured norms of a community placement for developmentally dis
abled adults. The story further encoded the conflicts between the
puppet players and the community in which the play was taking
place. In keeping with the observation that the narratives of this
population evolve mainly from environmentally derived exeriences
as well as from their developing skills, the authors of this
particular story chose as a theme the problems faced by the
disabled erson when living in the outside community. Others have
suggested that in working with story-telling in this population the
story-line could profitably focus on recent real-life group
exeriences, esecially upsetting ones (see, for example, Bagel in
Robbins and Sibley, 1 976). We did not attempt to focus group
attention on such issues but believe that Bagel's approach could be
used to work out conlicts within the group and wherever the
conlict of 'being or not being disabled' is apparent.
Scene 2
-
Lights on Play
In myth and ritual, the great instinctive forces of civilized life have their
oriin: law and order, commerce and profit, craft and t, poetry,
wisdom and science. ll are rooted in the primeval soil of the play.
J. Huizinga,
Homo Ludens
The imortance of the 'play element' in our work n be attributed
in important measure to Huizinga's Homo Ludes: A Study
Element in Culture. Huizinga ( 1 945) quotes Plato in describing
play as 'action accomplishing itself outside and above the
necessities and seriousness of everyday life.' As Huizinga put it,
Copyrighted Material
Narations of the Sef
153
'Play i s a significant function where there i s something "at play"
which transcends the immediate needs of life.' What matters, he
suggests, is 'what play is in itself and what it means for the player. '
I n his attempts to ind other categories that might be equivalent to
the essence of the 'fun' of playing, Huizinga refers to the Dutch
word aardigkeit (which is derived from aard, meaning 'art') as the
closest equivalent to the English word. The German word for the
fun of playing, wesen, brings us 'essence' or the state of 'being, '
a 'natural' quality of the fun element. In keeping with Huizinga,
we believe that within the play element dwells an ulterior meaning,
something experienced as magical or transporting which surrounds
the concreteness of the play act itself. The rite (from the Greek
dromenon) to which we refer is 'something acted. ' As Huizinga
suggests, 'Rite is a helping-out of the action, an action to
guarantee the well-being of the world . ' He points to the perfor
mances of rites in primitive societies to illustrate that there was
always at play an 'indissoluble unity' between sacred, earnest and
'make-believe' or 'fun. '
In the context of our work, play represents both spontaneous
and indisensable rite of passage; rite through which disabled
persons attempt to transcend their current disabling status which
ld them to social marginalization. In so doing, the fun element of
what Huizinga defines as 'with reality, ' redefines the configuration
of societal expectations toward disability.
While Huizinga's concepts describe a cultural perspective for
apprehending play as a creative alternative for extracting meaning
beyond our everyday seriousness, we articulate it with other
theoretical approaches. Theorists, such as Piaget, Henri WaHon,
Winnicott, and Daniel Stern, have paid much attention to the
kinesthetic play experiences infants have in early stages of their
lives. Daniel Stern ( 1 985) has studied infants' experiences such as
recognition of human form (face, voice, breast), and has referred
to 'some kind of specialness attached to the erson's vision of
other persons and the self. ' We believe that this ' secialness' plays
a central role in the domain of our quotidian 'relatedness' in
society, an ever-present prcess through which we construct and
are socially constructed. For the purpose of our work, what
secifically interests us most is Stern's ( 1 985) question of 'how and
when our constructions ecome relatd to human subjectivity, so
that selves and others emerge. ' It is by articulating Stern's 'some
kind of specialness' ith Huizinga's 'play element' that we may
define the erformance of the pupet play as an action which
qualitatively differs from the commonplace activity of our lives.
The entire production in which we engagd was an event of ' some
Copyrighted Material
1 54
Construction in A ction
kind of specialness, ' in which the 'play element' dominated. And
the 'play' was about the way a group of people socially constructed
their lives. As players, we do not distinguish between 'being' and
'playing; ' it is actually by playing that we all recognize 'faces' and
'voices' within the social surrounding. Thus, it is by manipulating
the play elements within social life that people can realize the
central role that constructionism has in their lives.
Proceeding from the theoretical to the practical, we used play
elements such as order, tension, movement, rhythm, and rapture to
help the puppet-play participants function in a different role from
the one expected by society, the role of 'being retarded. ' In the
play frame, the group exercised the socially unexpected role of
'crew producers of a complex event, ' the puppet play itself. In the
play the participants took on a more powerful, active role than
they were used to playing in the world. On what kind of cultural
stage did the Walter play emerge? For decades persons with dis
abilities 'played' only institutionalized ' games, ' kept 'out of sight
and out of mind' because society defined their behavior as un
acceptable. Institutions did not offer a wide variety of social
contacts, and many lives became socially impoverished. With the
movement to de-institutionalize this group of people, a new order
of 'games' emerged. We witness new games of empowerment and
self-detemination like self-advocacy activities, which give people
rel possibilities for active social interchange.
It is in this context that we conceived the puppet games we
played. In different facets of the puppet production we saw games
of self-discovery, self-expression and self-resolution and, ulti
mately, opportunities to deconstruct the current disabling construc
tions and to reconstruct new and more powerful identities.
Working within a highly structured educational program with
clearly defmed behavioral goals for its participants, we felt that it
was extremely important that our pupet games apear to be
secial, outside, and above the ncessitis and seriousness of every
day life. We hoped to encourage a kind of play, a game, in which
the purose was to facilitate a creative reconstruction of reality
among the 'creators' (puppeteers and/or crew) and through inter
actions between 'creators' and their 'creatures' (pupets, or self
projected characters). We observed a process in which asects of
their narratives heled participants see the range of their choices
for living in the world; we also saw how these nrratives servd as
a mirror for their self-concepts and heled them 'to identify'
themselves to others and to themselves' (Gergen and Gergen,
1 988).
Copyrighted Material
Narrations of the Sef
Scene 3
-
155
The Social Constructionst Taks the Stage
At becomes the vehicle through which the reality of life is generated.
In a signifiant sense, we live by stories - both in the telling and the
doing of self.
Kenneth and Mary Gergen, 'Narrative and the self as relationship'
Having examined the play element in cultures and demonstrated
the value of 'aesthetic experience' for a marginalized subculture,
we now turn to our third theoretical approach, the social construc
tionist. This orientation stimulates an evolution in psychology in
which the emphasis is placed on people's construction of their
world and the effects of these constructions on their actions. Of
particular concern to us in our work is the 'disabling language'
used by much of society (including mental health professionals), in
dealing with unusual or non-normative patterns of behavior . Also
of concern is the incorporation of these beliefs into the lives of
those who are thus constructed.
Most of the diagnostic categories commonly used within the
mental health field imply 'implicit hierarchies' (Gergen, 1 90) which
have the effect of reducing persons both in status and to the labels
themselves . As Gergen outlines, these labels operate 'to establish the
essential nature of the person being described, ' and by which we
understand the person in the world. We are acutely concerned with
the proliferating effects of the deficit vocabulary and maintenance
of the very problems it attempts to describe. Examining Jeff
Woodyard's assertion ( 1 980) that 'segregation through institu
tionalization has occurred in our society as a result of many myths , '
i t is clear that perceiving developmentally disabled persons as
'dangerous,' 'sick, ' 'burdens to society,' 'menacing, ' and 'sexually
uncontrollable' has been one major cause of segregation and the
isolation experienced by this segment of the population. It is our
concern to identify and intervene in the process through which
'handicapping language' and its 'pejorative effects' are applied both
by disabled persons and those who interact with them.
Different theorists have proposed explanations for the prevalence
of the language of deficiency used by mental health professionals .
Thomas Szasz ( 1 96 1 , 1 963) postulated that concepts of mental
illness function mainly as 'social myths' and are used as a means
of social control. Izidora Blikstein (1983) has demonstrated
linguistic influences on the construction of social reality, pointing
out that 'semantic or isotopic corridors' contain ideological
suppositions, including some which carry negative values. Berger
and Luckmann ( 1 967) used this frame of reference to describe a
reification process, by which labels applied to disabled persons
Copyrighted Material
1 56
Constuction in A ction
cause these persons to be treated not as individuals but as objects.
Erving Goffman ( 1 963) has demonstrated the loss of personal iden
tity attendant on this objectification, resulting in 'rituals of
degradation' that led people to ' institutional careers. ' Authors such
as Duarte ( 1 986) have studied from an ethnographic perspective the
construction of social identities by analyzing the mental discourse
of urban workers being assisted in the Brazilian public welfare
system. Working from a social psychological perspective, others,
like Gergen ( 1 90), survey the 'consequences of mental language'
and 'its proliferating effects in the culture at large. '
Using a social constructionist perspective in our work we have
encouraged persons labeled as 'developmentally disabled' to
reconstruct their personal narratives, socially re-examining the
misconception and/or myth-conceptions that have caused their
segregation. We have given special emphasis to Berger and
Luckmann's ( 1 967) view that 'each social role carries with it a
socially defined appendage of knowledge. ' When we consider the
handicapped role as an 'appendage of knowledge, ' we find that
reconstructed narratives allow 'developmentally disabled' persons
to expose myths about disability which still affect them. We see
that through the self-narrative process individuals select 'self
relevant events' which may pinpoint the origins in their personal
exerience of the socially constructed myths. Further, since self
narratives are 'social constructions undergoing continuous altera
tion' (Gergen and Gergen, 1 988), it is anticipated that in the
process of their telling they will furnish opportunities for a healthy
reconstruction of identities. We listen to the words in which
persons labeled as 'developmentally disabled' socially reconstruct
their past experiences. Along with them we come to see how certain
internalized 'myth-conceptions' have caused their social exclusion.
And with them, also, we may exerience radical re-interpretations
of these limiting self-concepts. Everyone grows in their ability to
deine themselves as an individual human being instead of with the
abstraction 'disabled. ' Observation of this process gives powerful
new insights and tools to eople who are and are not disabled.
Act II
-
Camera Rollin'
.
.
.
the Unfolding Narrative
Keep your voice down lady! Can't you see I'm busy?
The Story of Walter A. Mss: It 's Up to You!
While much has been done to provide a variety of techniques to
assist persons with disabilities in the rehabilitation and mental
health fields, the use of a self-narrative video technique within a
community setting is n innovative and effective theraeutic device
Copyrighted Material
Narratios oj the Self
1 57
to use with these persons. In the present case two groups of
'handicapped' individuals worked together for eleven months to
produce and perform a puppet play. The group, divided in two
sub-groups (one responsible for writing the script and the other for
assembling the scenery), met once a week for a period of approx
imately two hours. Most of the situations outlined in the script
resulted from a previous group brainstorm, which later on were
organized into a final story-line. One of the individuals receiving
services at the institutional placement came up with the 'original'
theme of a 'young disabled person coping with different messy
situations within a community based program. ' The script title,
The Story oj Walter A . Mes, was a pun on 'What a mess ! , ' the
expression commonly used within the culture. More generally, the
main character struggles between the advice of his 'good angel'
and the 'bad,' impulsive influences of a 'fallen angel. ' The deci
sion to videotape the play came as a result of two different factors.
First, the group feared live performance because they could 'mess
up,' and thought that an edited video would spare them any shame
and give them the satisfaction of seeing themselves as they believed
they could be. In our opinion the video also represents the
possibility of taking away the pressure that 'disabled' persons
exerience when they are socially exposed. Secondly, our belief
that the video strategy was appropriate and complementary to the
art-therapy technique applied in our work. Let us examine some
excerpts of the puppet play, as written and performed by the
participants.
Good Angel: Get up, Walt. It's time to go to work.
Wat: Oh, I don't feel like going to work today. I think I ' m sick. I ' m
much too sick t o go to work.
Good A ngel: Walt, if you don't feel well enough to go to work, you
should call your boss. That's the responsible thing to do.
Bad A ngel: Oh, Walt . . . it feels so good to e under the warm covers.
You don't have to go to work. You don't even have to ll your boss.
He'll understand, Walt. Besides, he can read your mind.
The script was composed of three acts throughout which Walter
'messes up' with his room-mate, co-workers, girlfriends, and
supervisors. In the first act, under the inluence of a fallen angel,
he decides not to go to work and gets fired. The excerpt above
relcts some of the implicit rules that disabld ersons have to
confront when living in a supervised community placement, the
'necessities and seriousness' ( jobs, punctuality, bosses) of their
day-to-day situation.
Copyrighted Material
158
Constuction in Action
Bos: Walt, pick up the phone!
Walt: Ah, hello, Who's calling?
Bos: Oh, cut me a break Mr Mess. You know very well who this is.
Where the heck are you?
Walt: I ' m sorry, but I ' m . . . ah . . .
Bad A ngel: Sick, sick. Say that you're sick!
Boss: Oh, come on Walt. I 've heard this before. You know the rules.
You can consider yourself out of a job.
Walt: But . . . but . . . Oh well, I guess I just got fired.
Life is not easy for Walt, who is pulled from side to side by his
good and bad angels. Whereas the good angel advises him to
straighten out his life, the bad angel urges him to 'let it all hang
out' without worrying about the consequences. Processing our
work, Liz (chief writer) observed that the angels represent
influences which are, in fact, ' difficulties people face while making
choices. It is very hard to make decisions. ' Walter, in this context,
is the personification of how hard life can be for individuals with
developmental disabilities.
Good A ngel: Walt, what are you going? You've ben blasting your
music ll day and night. You just got fird this moning.
Bad A ngel: Oh, Walt, this is so much fun. The ight is young. You
have nothing to worry about. Your neighbors appreciate your good
taste in music. You don't have to worry about waking up early in the
morning to go to work. You are a free man.
Good A ngel: Walter, it is 2.0 a.m. This has gone on long enough. You
rally ned to shape up. You ned to go to bed and figure out what
you're going to tell Dori.
Bad A ngel: Call Dori? What a wonderful idea! This is a erfect time
to call her. She's just sitting by the phone waiting for your all. Here
is the phone, Walt. Dial, dial away!
The good and bad traits of Walter's guardian angels may also
illustrate the hierarchies of inferiority and superiority that ersons
with disabilities have to face when exposed to the current mental
health discourse. On the other hand, when these traits are viewed
from an institutional perstive they may well represent the 'good'
and 'bad' values retained in each individual's experience of
independence. When living in supervised programs, persons with
developmental disabilities have to balance their own needs and
expectations of society. These expectations are represented here by
the structure, tasks, and rules which comprise the normative
culture of their residence program. Expressing themselves through
the alter egos of the good and bad angels allowed the paticipants
freely to explore decision-making options and action principles
without fear of consequences or need for conforming to societal
expectations. In this way, they took steps toward re-owning the
Copyrighted Material
Narratios oj the Sef
1 59
enabling and disabling parts of themselves. They come to see
'good' (adaptive) parts and 'bad' (maladaptive) parts not s the
essence of their identity, but s choices that they make and remake
as they grow and learn. In other words, participants began to
experience this dialectical dynamic as an unavoidable tension in
their lives. As they develop a sense of comfort with balancing this
tension, they can more objectively identify themselves.
A. Mess. This is an extreme
emergency. A matter of life and death. Pick up the phone, Dori, right
now.
Dori: Walter, have you looked at your clock lately? It's 2 o'clock in the
morning! If you're not dying, I'm going to kill you myself.
Walt: Dori! Ah, Dori, I just wanted to let you know that I got fired
this morning.
Dori: Walt, couldn't you have let me know about this in the morning?
You had to wait until the middle of the night to call me? I had a hard
day and I need to sleep. I'll discuss this with you in the morning. I'll
e at your door at 9.0 a.m. Be there!
Walt: Dori, pick up the phone. This is Walt
The character of Dori introduced here, like that of Mike in the
last segment of the play, is of particular interest. It is noteworthy
that persons whose own lives are so strictly supervised have chosen
to include in their play two supervisors of their lives, \n addition
to a boss figure who appears later. By writing in these parts and
then acting them out, the participants appear to identify with the
roles of people who normally control and shape their everyday
situations. In the play framework, the participants play these roles
demonstrating an understanding of the other, and thereby boost
their confidence that they can manage and take control of their
lives effectively.
By suspending reality for a few moments, the puppet play helped
the participants to act out previously unexpressed fantasies: the
possibility of failing or 'being a mess' without the sharp criticism
and the judgmental attitudes of society. To e behind the curtain
enabled the puppeteers to dissociate themselves from the usual
' disabling' perception that confines their lives to a trapped and
'disabled condition. ' At the same time they were able to experience
through the puppets' characters the 'good' and 'bad' traits without
worrying about the 'ideal expectation' of the everyday ' rulers.' In
effect, the 'puppet meeting' - the name the participants gave to the
development and production of the play - was a safe place to
escape from the seriousness of profound felings of inadequacy
engendered by society's expectations. And, of equal importance,
these persons were more than just participants: through their
imagination and with their hands they made puppets come alive,
Copyrighted Material
10
Constuction in A ction
ruling them in the way they wanted. They were 'poets' coexisting
with their self-projected ' poetry. ' As if they were gods creating
' man in his or her own image, ' they created lives in which they had
to confront the 'imperfections'
and 'bad'
behaviors of daily
concern.
From the beginning it was clear what the group goals would be.
We did not try to meet schedules of productivity, quality patterns,
or the 'standards' we generally apply in the rehabilitation field . We
were dealing with an expressive activity and decided that the
product was not so important as the process itself. This proved to
be therapeutic, because the step-by-step methodology helped the
participants to discuss and to deal with the problems they were
facing. A lexible production schedule allowed for such discussion.
ll phases of the project were planned through a group decision
making process. Everyone in their own capacity gave the best to
accomplish the goals of the play's production. As a life-learning
experience, what was supposed to be a minor detail of fong a
table leg on a piece of scenery could turn out to be extremely
significant to some individuals. As an example of an important
break-through during the work process, we recall a singular
moment when the script writer (Liz) struggled with how to end the
story-line, and decided to have a vote about different options . As
a result, the group came up with three different choices of ending
the play: (1) nothing will change in Walter's life (he will still be a
mess); (2) in time he will straighten his life out; (3) a question
mark. According to the group, 'it should be up' to the audience to
decide which one of the choices listed would be the end of the story
each time the play was enacted. Commenting later, Liz added her
justification for these choices:
We never know what's gonna happen in our lives, that's the reason why
ending the play as a question mark is possible. On the other hand, it's
up to everyone to dcide if he or she wants to straighten his or her life
out. If Walter decids to e a ' mess' it's up to him, and it is also possi
ble to see things changing around ourselves. Then it is important to
have the choice of straightening life out in time.
It is noteworthy that the voting process that took place marked
a turning oint in the group prcess. From this point on, the staff
had less influence in writing the script and of building the scenery.
The emowerment that the group experiencd through the leader
ship of Lz when she showed them how to solve the great ending
impasse not only excluded the staff but also demonstrated a
demcratic and 'risky' dcision 'to be in the world on their own.'
We think that their majority decision was a way of exercising a
compromise that n e compared to theraeutic
Copyrighted Material
'consensus
Narratios oj the Sef
161
points' that some groups reach i n the process o f identifying
themselves as a collective made up of individuals.
By applying non-directive methods (such as questions related to
the 'good' and 'bad' angels' lines), the staff helped the script crew
to think about how the different story situations would evolve.
This was an aspect extremely important in structuring Walt' s
performance i n the play, particularly i n the script-writing task, it
was also helpful to bring some of the imaginative situations to a
'real'-life experienced
scenario.
To
do
this,
the
staff asked
individuals how to solve a problem similar to that of the main
characters. The combination of reality testing and imagination
proved effective. In the context of developing the pupet show,
these highly supervised and assisted individuals were able to use
their self-narratives as the basis for independent decision-making
on the part of the character they were creating. It was also a means
of taking control. By creating and providing entertainment to
others they were also changing their everyday experience of being
provided for; we may say that they deconstructed an expected role
('people receiving services' ) in the course of this project, and
reconstructed themselves as more capable and more proactive than
they had previously been. We considered this shift a symbolic turn
ing point in our work, and suggest that it represents a new set of
possibilities for relationships between disabled persons and the
people who support them.
The video production also enabled the group to examine the
empowering constructions the disabled share more generally in
society. It proved to be an educational device which allowed the
group members to look at and listen to themselves and finally to
confront and challenge the myth-conceptions. We assume that, by
mixing portions of the video with discussions about the issues,
disabled persons can identify their own coping mechanism and take
pride in the evidence of their many abilities. Since some of these
discussions were also videotaed, they may form the basis of a
video which can be shown to 'non-disabled' eople. We believe
that such a video will serve to correct erroneous beliefs currently
held by the public. We are especially hopeful that the narratives of
disabled persons will promote n awareness of how the disabling
language rampant in our prevailing discourse forces these people to
the margins of society and effectively prevents them from realizing
their own potential for indeendence and dignity. We esecially
hope that such awareness will alter the way we and our profes
sional colleagues formulate our own therapeutic narratives,
deconstructing the disabling constructions now generated in the
language
of
our
practices
and
reconstructing
Copyrighted Material
a
new,
more
1 62
Constuction in Action
empowering and respectful discourse toward those who differ from
the social norms.
Act III
-
Action
•
.
•
tbe Play Goes On
After the puppet play had been completed we interviewed Liz, and
asked her if the play was really her own work. Liz said, 'Yes.
These whole programs are ours. You guys are here just to support
ourselves, but it is up to us to decide what we wanna do with our
lives .' Now, we practitioners should ask ourselves: Does the play
really come to an end? What are, in fact, Walter's choices? Is life
just like a game set up with 'rules' for people like Walter? The
'self-narrative' journey does not end here; rather, it begins on a
new road. The participants took a first and very important step.
The Stoy oj Walter A . Mess captured a slice of the lives of
persons labeled 'developmentally disabled. ' In their own words,
'it's up to them' to decide if they will separate themselves from the
labels ('mess, ' 'disabled,' ' handicapped, ' 'retarded, ' and so on)
that have kept them distant from a real and effective participation
in society.
In contrast to individual insight or catharsis-oriented therapies,
we view the puppet event (including development and pe-formance)
as a process of mutual collaboration. From our perspective,
Walter's three choices embody the struggle all the participants
confronted in one way or another in their experience of 'being' and
'not-being' disabled. They know that the decision must be their
very own and not one imposed by well-meaning outsiders. They
have inherited socially constructed labels of disability; now they
need to deconstruct these labels and seek to reconstruct new iden
tities based on their own experience. We think of this process as
a form of rite de pssage that permits participants to detach from
the disabling constructs they have been exposed to, and to confront
more directly what they are able and not able to do in their lives.
Until these constructs are clearly exposed and played out, they
confuse and handicap. Once they are externalized in some form,
they can be examined and re-interpreted.
Other audiences, when they see these videos, will find themselves
dialectically invited to deconstruct their 'messy' reality and enter
into a more daring process of reconstruction by choosing an
ending. The 'question mark' listed as the third of Walter's choices
itself implies a variety of open possibilities, any of which may
emerge as the audience reacts to the play. Through the playing
process new constructions arise. The process, from the beginning
of the development of the play through the audience response to
Copyrighted Material
Narrations of the Sef
163
the inal choices, is a dialectical one. The early narratives of self,
which form the basis of the script, generate a new creature, the
script, and are in turn changed by this creature. As the story is
woven, it in turn weaves new stories. People may question the
mental ability of persons with ' retardation' to deconstruct and
reconstruct disabling constructs. The play process and the
narratives of self become interlaced in such a fashion that new
understanding arises. In other words, we consider the playing
process as important as the content itself.
As practitioners interested in techniques for social change, we
are now considering how to use this constructionist approach with
other target groups; for example, families of the 'disabled. ' Such
techniques might o ffer them an opportunity of examining familial
constructions, directly or indirectly related to their relationship
with their offspring. Soon this method will be offered to families
whose relatives are under assistance at the Pedro II Psychiatric
Center in Rio de Janeiro . Staff persons can also be exposed to this
self-narrative strategy as a way of assessing the polarities of 'being
care-takers' as opposed to what a person with disability
denominates 'support person.' Staff narrations may be particularly
absorbing for those interested in institutional analysis. Groups of
disabled persons can explore themes such s 'what it is like to be
disabled in a non-disabled society . ' This constructionist method
can
encourage
disabled
individuals
to
approach
prejudicial
attitudes they face in a highly competitive, technological society.
From an inter-institutional perspective, we want to see the use of
this procedure in different kinds of community placements in order
to compare self-narratives and to examine the effects of different
social environments. It would be valuable, for example, to
compare narratives of community placements with those of institu
tional settings. On an individual basis this work is a concrete tool
to stimulate stigmatized persons to shatter those social myth
conceptions which have been responsible for their marginalization.
On a cultural perspective, this model will be applied within the
Brazilian mental health system as a way of gathering a variety of
narratives which will constitute data for cross-cultural studies.
We hope this chapter may positively inluence other practi
tioners' views - and we include here our Brazilian colleagues. We
think it is time to 'rewrite' some of the current practices in our
relationships with the persons we call our ' patients. ' It is also time
to establish a therapeia, in Friedman's ( 1 989) sense s a
' comprehension that what is essential is always larger than the
individual, beyond his attention, will, even imaination. In this
understanding we take nothing away from human achievements
Copyrighted Material
14
Constuction in A ction
and failures, but simply see these as part of nature, of community. '
Nots
We acknowledge the contributions of John McGlaughlin, Vicki Schriver, Gail
Germain, ATR, Virginia Briscoe, and Joan Powell. Without them this work would
not have been possible.
We acknowledge our colleagues at Bancroft Institute , particularly George W.
Niemann, John Tullis, Jeannette Newman, David Justice, Michael Grim, Dorian
Grim, Carol Sarian, Deanna Offer, Catherine Meyers, Alan Thompson, Gloria
Rowland, Pat Gerke, and Kathy Ross.
We acknowledge the early support we received from Carlos Augusto A. Jorge,
Edmar de Soua Oliveira at the Pedro II Psychiatric Center , Rio de Janeiro, Brazil,
Candido F. Espinheira Filho at the Hospital Philippe Pinel, Yon C. Silva at CRP
Rio de Janeiro, Luiz Fernando Duarte at UFRJ, Luzilene Veras at TVE, Marcelo
Cavalanti at TVE, Rosa M . B . Fisher at TVE, Grupo Fantocheando, Angelica
Ducasble at Nosso Mundo, Moacira V. Silva at CRAPSI, Ritamaria de Aguiar,
Jose S.S. Filho, Carlos Eduardo C. Cunha, Virginia Schall at FIOCRUZ, Aurea
Rocha at FIOCRUZ, Sergio Lizardo, Ivan A.S. Filho, Roberto Fukushi, J .A .
Tauil, M . Fatima Afonso a t Creche Vagalume, Ruth L. Parames. We thank Joao
Centro (in memoriam).
We acknowledge the emotional support received both from Mariah F. Gladis and
Dori H . Middlemann,
s
well as from our colleague trainees at the Pennsylvania
Gestalt Center; Ronald E. Hays, ATR and the Creative Arts in Therapy Program,
Hahnemann University, Philadelphia, for helping us to find new dimensions in Art
Therapy; Ralph Rosnow for introducing us to the work of Kenneth and Mary
Gergn.
We dediate this chapter to our children, to puppeteers throughout the world
(thank you, Cheiroso and Jim Henson), and all marginalized ersons throughout
the world in honor of their struggles with the injustices of our scieties, to the
patients, families and staff of the Childhood Neuropsychiatric Hospital, Rio de
Janeiro, and finally to the Brazilian people as a means of honoring their movements
toward scial equity.
References
xline, V.M. (147) Play Therapy. New York: Houghton Miflin.
Berger, P.L. and Luckmann, T. ( 1967) The Social Constuction oj Reality: a
Treatse in the Sociology oj Knowledge. New York: Anchor Books.
Beier, M.G. ( 1 983) 'Puppetry as an art therapy technique with emotionally
disturbed children' . A thesis, Hahnemann University, Philadelphia.
Blikstein, l. (1983) Kser Hauser ou a jabrica:io da rea/idade. sao Paulo: Cultrix.
orba Filho, H. (1987) Fsionomia e sprito do Mamulengo. Rio de Janeiro: MinC,
INACEN.
ute, L F . D. ( 1986) o Vida Nervosa ns Clsss Trabalhadors Urbans. Rio
.
de Janeiro: ahar & CNPQ.
Fstinger, L. (1954) 'A theory of scial comparison processes' , Human Relations,
7: 1 170.
Fridman, J. ( 1989) 'Theraeia, play and the theraeutic household', in hrshols
eteen Phphy and sychanalyss. London: Free Assciation ook s.
Copyrighted Material
Narrations of the Sef
1 65
Gergen, K . 1 . (1985) 'The social constructionist movement in modern psychology' ,
A merican Psychologst, 0 (3): 26-75.
Gergen, K.1. ( 1 988) 'If persons are texts' , in S.B. Messer, L.A. Sass and R.L.
Woolfolk (eds), Hermeneutics and Psychological Theory. New Brunswick, NJ :
Rutgers University Press.
Gergen, K . 1 . ( 1 90) 'Therapeutic professions and the diffusion of deficit' , Journal
of Mind and Behavior, 1 1 : 353-68.
Gergen, K . 1 . and Gergen, M . M . ( 1 988) 'Narrative and the self as relationship ' ,
A dvances in Experimental Social Psychology, 2 1 : 1 7-56.
Goffman , E. ( 1 %3) Stigma: Notes on the Management of Spoiled Identity .
Englewood Cliffs, NJ : Prentice-Hall.
Huizinga, J. ( 1 945) 'Nature and significance of play as a cultural phenomenon' , in
Relevants. New York: Free Press.
1enkins, R. and Beck, E. ( 1 942) 'Finger puppets and mask making as media for
work with children' , A merican Journal of Orthopsychiatry, 1 2 (2): 294-30.
Kors, P. (1 %3) 'The use of puppetry in psychotherapy' , A merican Jounal of
Psychotherapy, 1 7 : 54-63.
Kors, P. ( 1 94) 'Unstructured puppet shows as group procedure in therapy with
children' , Psychiatric Quarterly Supplement, 38 (I): 56..7 5.
Lyle, 1 . and Holly, S.P. ( 1 94 1 ) 'The therapeutic value of puppets' , Bulletin of the
Menniger Cinic, 5 : 223-6.
Pepitone, A. ( 1949) ' Motivation effects in social perception' , Human Relations, 3:
57-76.
Robbins, A. and Sibley, L. ( 1 976) Creative Art Therapy. New York: Brunner/
Maze!.
Stern, D.N. ( 1 985) The Interpersonal World of the Infant. New York: Basic Books.
Szasz, T. ( 1 %1 ) The Myth of Mental Illness: Foundations of a Theory of Personal
Conduct. New York: Dell.
Sasz, T. ( 1 %3) Law, Liberty and Psychiaty: an Inquiry into the Social Uss of
Mental Health Practics. New York: Macmillan.
Woltman, A.G. ( 1 95 1 ) 'The use of puppetry as a projective method in therapy' , in
G . Anderson and L. Anderson (eds), An Introduction to Projective Techniqus.
Englewood Cliffs, N1: Prentice-Hal!.
Woltman, A.G. ( 1 972) 'Pupetry as a tool in child psychotherapy' , Intenational
Jounal of Child sychotherapy, I ( I ) , 84-%.
Woodyard, J. ( 1 980) An Advisor's Guidebook for Sef-Advocacy. Kansas: Self
Advocacy Project, University of Kansas.
Copyrighted Material
PART IV
REFLECTION AND RECONSTRUCTION
11
Beyond Narrative in the Negotiation of
Therapeutic Meaning
Kenneth J. Gergen and John Kaye
I have reached no conclusions, have erected no boundaries
shutting out and shutting in, separating inside
from outside: I have
drawn no lines:
s
manifold events of sand
change the dunes' shape that will not be the same shape
tomorrow,
so I am willing to go along, to accept
the becoming
thought, to stake off no beginnings or ends, establish
no walls
A.R. Ammons,
Carson 's Inlet
When eople seek psychotherapy they have a story to tell. It is
frequently the troubled, bewildered, hurt, or angry story of a life or
relationship now spoiled. For many it is a story of calamitous events
conspiring against their sense of well-being, self-satisfaction, or
sense of efficacy. For others the story may concern unseen and
mysterious forces insinuating themselves into life's organized
sequences, disrupting and destroying. And for still others it is as if,
under the illusion of knowing how the world is or ought to be, they
have somehow bumped up against trouble for which their favored
account has not prepared them. They have discovered an awful
reality that now bleeds all past understandings of survival value.
Whatever its form, the therapist confronts a narrative - often
ersuasive and gripping; it is a narrative that may be terminated
within a brief period or it may be extended over weeks or months .
However, at some juncture the therapist must inevitably respond to
Copyrighted Material
Beyond Narrative in Negotiation 0/ Meaning
1 67
this account, and whatever follows within the therapeutic pro
cedure will draw its significance in response to this account.
What options are available to the therapist as recipient of a
narrated reality? At least one option is pervasive within the culture,
and sometimes used as well within counseling settings, social work
interviews, and short-term therapies. It may be viewed as the
advisory option . For the advisor, the client ' s story remains
relatively inviolate. Its terms of description and forms of explana
tion remain unchallenged in any significant way. Rather, for the
advisor the major attempt is to locate forms of effective action
'under the circumstances' as narrated . Thus, for example, if the
individual speaks of being depressed because of failure, means are
sought for re-establishing efficacy . I f the client is rendered ineffec
tual because of grief, then a program of action may be suggested
for overcoming the problem . In effect, the client' s life story is
accepted as fundamentally accurate for him or her, and the prob
lem is to locate ameliorative forms of action within the story's
terms.
There is much to be said on behalf of the advisory option.
Within the realm of the relatively ordinary, it is most obviously
'reasonable'
and
most probably effective.
Yet,
for the more
seriously chronic or deeply disturbed client, the advisory option
harbors serious limitations. At the outset, there is little attempt to
confront deeper origins of the problem or the complex ways it is
sustained . The major concern is in locating a new course of action.
Whatever the chain of antecedents, they simply remain the same continuing to operate as threats to the future. Further, little
attempt is typically made to probe the contours of the story, to
determine its relative utility or viability. Could the client be
mistaken, or defining things in a less than optimal way? Such ques
tions often remain unexplored. In accepting 'the story as told, ' the
problem definition also remains fixed. As a result the range of
possible options for action remains circumscribed. If the problem
is said to be failure, for example, the relevant options are geared
around means for re-establishing success . Other possibilities are
thrust to the margins of plausibility. And finally, in the chronic or
severe case, the location of action alternatives too often seems a
superficial palliative. For one who has been depressed, addictive,
or self-destructive for a period of years, for example, simple advice
for living may seem little more than whispering in the wind.
In the present chapter we wish to explore two more substantial
alternatives to the advisory option. The first is represented by most
traditional forms of psychotherapy and psychoanalytic practice. In
its reliance on various neo-Enlightenment assumptions dominant in
Copyrighted Material
1 68
Relection and Reconstruction
the sciences of the present century, this orientation toward
narrative may be viewed as modenist. In contrast, much thinking
within the postmoden arena forms a powerful challenge to the
modernist conception of the narrative, and in doing so opens new
modes of therapeutic procedure. This latter orientation is well
represented by the various constructionist contributions to the
present volume. However, as the present chapter unfolds, we wish
to develop dimensions of the constructionist orientation not
currently emphasized in the existing analyses. In effect, we wish to
press beyond narrative meaning in the making of lives.
Tbeapeuic Naratives in Modenist Context
Much has been written about modernism in the sciences, literature,
and the arts, and this is scarcely the context for thorough review . 1
However, it is useful to consider briefly a set of assumptions that
have guided activities in the sciences and the allied professions of
mental health. For it is this array of assumptions that have largely
informed the therapeutic treatment of client narratives. The moder
nist era in the sciences has been one committed, irst of all, to the
empirical elucidation of essencs. Whether it be the character of
the atom, the gene, or the synapse in the natural sciences, or
processes of perception, economic decision making, or organiza
tional development in the social sciences, the major attempt has
been to establish bodies of systematic and objetive knowledge.
Such knowledge should, it is reasoned, enable the society to make
increasingly accurate predictions about cause and effect relations,
and thus, with appropriate technologies in place, to gain mastery
over the future. For the modernist, the good society can e erected
on the foundations of empirical knowledge.
Empirical knowledge is communicated, of course, through scien
tific languages. These languages, if they have been well rounded
in observation, are said to relect or to map the world in so far as
we can know it. Narratives are essentially structures of language,
and in so far as narratives are generated within the scientific milieu
they can, on the modernist account, function as conveyors of
objctive knowledge. Thus, the narratives of the novelist are
labeled as 'iction,' and are considered of little consequence for
serious scientific purposes. People's narratives of their lives, what
has happened to them and why, are not necessarily fictions. But,
as the behavioral scientist proclaims, they are notoriously inac
curate and unreliable. Thus, they are considered of limited value in
understanding the individual's life, and far less preferable than the
empirically based accounts of the trained scientist. It is thus that
Copyrighted Material
Beyond Narrative in Negotiation of Meaning
1 69
the narrative accounts of the scientist are accorded the highest
credibility, and are set apart from the markets of entertainment
and everyday interaction as 'scientific theories. ' From the 'Big
Bang' theory of the Earth's origins to evolutionary theory within
the natural sciences, and from Piagetian theory of rational deve
lopment to theories of economic recession and cultural transmis
sion in the social sciences, scientific narratives are structured stories
2
of how things come to be as they are.
The mental health profession today is largely an outgrowth of
the modernist context and shares deeply in its assumptions. Thus
from Freud to contemporary cognitive therapists, the general belief
is that the professional therapist functions (or ideally should func
tion) as a scientist. By virtue of such activities as scientific training,
research experience, knowledge of the scientific literature, and
countless hours of systematic observation and thought within the
therapeutic situation, the professional is armed with knowledge. To
be sure, contemporary knowledge is incomplete, and more research
is ever required. But the knowledge of the contemporary profes
sional is far superior to that of the turn-of-the-century therapist, so
it is said, and the future can only bring further improvements.
Thus, with few exceptions, therapeutic theories (whether behav
ioral, systemic, psychodynamic, or experiential/humanist) contain
explicit assumptions regarding ( 1 ) the underlying cause or basis of
pathology, (2) the location of this cause within clients or their rela
tionships, (3) the means by which such problems can be diagnosed,
and (4) the means by which the pathology may be eliminated. In
effect, the trained professional enters the therapeutic arena with a
well-developed narrative for which there is abundant support
within the community of scientific peers.
It is this background that establishes the therapist' s posture
toward the client's narrative. For the client' s narrative is, after all,
made of the flimsy stuff of daily stories - replete with whimsy,
metaphor, wishful thinking, and distorted memories. The scientiic
narrative, by contrast, has the seal of professional approval. From
this vantage point we see that the therapeutic process must inevit
ably result in the slow but inevitable replacement of the client' s
story with the therapist' s . The client' s story does not remain a free
standing reflection of truth, but rather, as questions are asked and
answered, descriptions and explanations are reframed, and afir
mation and doubt are disseminated by the therapist, the client' s
narr"Live is either destroyed or incorporated - but i n any case
replaced - by the professional account. The client's account is
transformed by the psychoanalyst into a tale of family romance, by
the Rogerian into a struggle against conditional regard, and so on.
Copyrighted Material
1 70
Reflection and Reconstruction
It is this process of replacing the client 's story with the professional
that is so deftly described in Donald Spence's Narrative Truth and
Hstorical Truth. As Spence surmises, the therapist
is constantly making decisions about the form and status of the
patient's material. Specific listening conventions . . . help to guide these
decisions. If, for example, the analyst assumes that contiguity indicates
causality, then he will hear a sequence of disconnected statements as a
causal chain; at some later time, he might make an interpretation that
would make this assumption explicit. If he assumes that transference
predominates and that the patient is always talking, in more or less
disguised fashion, about the analyst, then he will 'hear' the material in
that way and make some kind of ongoing evaluation of the state of the
transference. (1982: 1 29)
Such replacement procedures do have certain therapeutic advan
tages. For one, as clients gain 'real insight' into their problems, the
problematic narrative is thereby removed. The client is thus
furnished an alternative reality that holds promise for future well
being. In effect, the failure story with which the client entered
therapy can be swapped for a success story. And, similar to the
advisory option outlined earlier, the new story is likely to suggest
alternative lines of action - forming or dissolving relationships,
oerating under a daily regimen, submitting to therapeutic proce
dures, and so on. There are new, and more hopeful, things to do.
And too, by providing the client a scientific formulation, the
therapist has played the appointed role in a long-standing cultural
ritual in which the ignorant, the failing, and the weak seek counsel
from the wise, superior, and strong. It is indeed a comforting ritual
to all who will submit.
Yet, in spite of these advantages, there is substantial reason for
concern. Major shortcomings have been located in the modernist
orientation to therapy. The scientific community has long been
skeptical of the knowledge claims pervasive in the mental health
professions. As it is held, mental health practitioners have little
justification for their claims to knowledge of pathology and cure.
Critics have also inveighed against traditional forms of therapy for
their excessive concern with the individual. As it is argued, such
theories are blind to the broad cultural conditions in which
psychological difficulties may be significantly connected (see, for
example, Kovel, 1 980). Feminist critics have grown increasingly
vcal in such attacks, noting that many ' female disorders' are inap
propriately traced to the female mind and are the direct result of
the oppressive conditions of the female in society (see, for example,
Hare-Mustin
and
Marecek,
1 988).
Others
have
ben
deeply
unsettled by the pathologizing tendencies of the profession. From
Copyrighted Material
Beyond Narrative in Negotiation oj Meaning
171
the modernist standpoint, deviant o r aberrant behavior is traced to
mental pathologies, and it is the task of the mental health profes
sion - like the medical profession - to identify and treat such
disorders. Yet, in accepting such assumptions the profession acts so
as to objectify mental illness - even when there are many alter
native means of interpreting or understanding the same phenomena
(see, for example, Gergen, 1 99 1 ) .
Over and above these problems, there are additional short
comings in the modernist orientation to client narrative. There is,
for one, a substantial imperious thrust to the modernist approach.
Not only is the therapist's narrative never placed under threat, but
the therapeutic procedure virtually ensures that it will be
vindicated. In Spence's terms , 'the search space [within therapeutic
interaction] can be infinitely expanded until the [therapist's] answer
is discovered and . . . there is no possibility of inding a negative
solution, of deciding that the [therapist's] search has failed' (1 982:
108). Thus, regardless of the complexity, sophistication, or value
of the client's account, it is eventually replaced by a narrative
created before the client's entry into therapy and the contours over
which he or she has no control.
It is not simply that therapists from a given school will ensure
that their clients come away bearing beliefs in their particular
account. By implication (and practice) the ultimate aim of most
schools of therapy is hegemonic. All other schools of thought, and
their associated narratives, should succumb. Psychoanalysts wish
to eradicate behavior modification; cognitive-behavioral therapists
see systems therapy as misguided, and so on. Yet, the most
immediate and potentially injurious consequences are reserved for
the client. For in the end, the structure of the prcedure furnishes
the client a lesson in inferiority. The client is indirectly informed
that he or she is ignorant, insensitive, woolly-headed, or
emotionally incapable of comprehending reality. In contrast, the
therapist is ositioned as all-knowing and wise - a model to which
the client might aspire. The situation is all the more lamentable
owing to the fact that in occupying the suerior role, the therapist
fails to reveal any weaknesses. Nowhere are the wobbly founda
tions of the therapist's account made known; nowhere do the
therapist's personal doubts, foibles, and failings come to light.
And the client is thus confronted with a vision of human possibility
that is as unattainable as the heroism of cinematic mythology.
The modernist orientation suffers as well from the ftxedness of
the narrative formulations. s we have seen, modernist approaches
to therapy begin with an a priori narrative, justiied by claims to
a scientific base. Because it is sanctioned as scientific, this narrative
Copyrighted Material
172
Reflection and Reconstuction
is relatively closed to alteration. Minor modifications may be enter
tained, but the system itself bears the weight of established
doctrine. In the same way biologists seldom question the basic
stipulations of Darwinian theory, and psychoanalysts who question
the foundations of psychoanalytic theory are placed in professional
peril. Under these conditions the client confronts a relatively closed
system of understanding. It is not only that the client's own reality
will eventually give way to the therapist's, but all other interpreta
tions will also be excluded. To the extent that the therapist's narra
tive becomes the client's reality, and his or her actions are guided
accordingly, life options for the client are severely truncated. Of all
possible modes of acting in the world, one is set on a course
emphasizing, for example, ego autonomy, self-actualization,
rational appraisal, or emotional expressiveness, depending on the
brand of therapy inadvertently selected . Or to put it otherwise,
each form of modernist therapy carries with it an image of the
' fully functioning' or 'good' individual; like a fashion plate, this
image serves as the guiding model for the therapeutic outcome.
This constriction of life possibilities is all the more problematic
bcause it is decontextualized . That is, the therapist's narrative is
an abstract formalization - cut away from particular cultural and
historicl circumstances. None of the modernist narratives deals
with the secific conditions of living in ghetto poverty, with a
brother who has AIDS, with a child who has Down's syndrome,
with a boss who is sexually abusive, and so on. In contrast to the
complex details that crowd the corners of daily life - which are
indeed life itself - modernist narratives are virtually content-free.
As a result, these narratives are precariously insinuated into the life
circumstances of the individual. They are, in this sense, clumsy and
insensitive, failing to register the particularities of the client's living
conditions. To emphsize self-fulfillment to a woman living in a
household with three small children and a mother-in-law with
Alzheimer's is not likely to be beneficial. To press a Park Avenue
attorney for increased emotional expressiveness in his daily life is
of doubtful assistance.
Therapeutic Relities in Postmodern Context
The literature on postmodernist culture is rapidly accumulating, and
)
agin this is an inappropriate juncture for a full review. How
ever, it is useful to emphasize a single contrast with modernism,
one of central significance to the concept of knowledge, science,
and therapy. Within the postmodernist wings of the academy,
major attention is now devoted to the process of representation, or
Copyrighted Material
Beyond Narrative in Negotiation oj Meaning
1 73
the means by which 'reality' is set forth in writing, the arts, tele
vision, and so on. As it is generally agreed, criteria of accuracy or
objectivity are of questionable relevance to judging the relationship
between representation and its object. There is no means of array
ing all the events in the 'real world' on one side and all the syllables
of the language on the other, and linking them in one-to-one
fashion, such that each syllable would reflect an isolated atom of
reality. Rather, in the case of writing, each style or genre of
literature operates according to local rules or conventions, and
these conventions will largely determine the way we understand the
putative
objects
of
representation.
Scientific
writing,
then,
furnishes a no more accurate picture of reality than fiction. The
former accounts may be embedded in scientific activity in a way
that the latter are not. However, both kinds of accounts are guided
by cultural conventions, historically situated, which largely deter
mine the character of the reality they seek to depict.
This reconsideration of representation does not thus reduce the
importance of scientific narrative. Rather, in two major ways it
shifts the site of its significance. First, rather than such narratives
retaining the status of 'truth telling' - thus claiming to be predic
tive aids to survival - they gain their importance as constitutive
frames. That is, such narratives constitute reality as one kind of
thing rather than another, as good or evil in certain respects as
opposed to others. And in doing so, they furnish the rational
grounds or justifications for certain lines of conduct as opposed to
others. Thus, if we believe with socio-biologists that human action
is primarily governed by genetically based urges, the way we carry
out daily life is likely to be different than if we believe, with learn
ing psychologists, that people's actions are infinitely malleable.
Each account, once embraced, invites certain actions and dis
courages others. Scientific narratives gain their chief significance,
then, in terms of the forms of life which they invite, rationalize,
or justify. They are not so much relections of life already lived as
they are the progenitors of the future.
The postmodern shift from the object of knowledge to its repre
sentation also relocates the grounds for justification. On the
modernist account, scientific descriptions are the product of single
individuals - scientists whose patient skills of observation yield
insights for all. Individual scientists, then, are more or less
authoritative, more or less knowledgeable about the world as it is.
From the postmodern perspective, the factual warrant is removed
from the scientist's narrative. The scientist may ' know how' to do
certain things (what we might call, for example, 'atomic fusion') ,
but that scientist does not 'know that' what i s being done is
Copyrighted Material
1 74
Relection and Reconstuction
'atomic fusion. ' What, then, gives the scientist the right to speak
with authority? In the same way that the conventions of writing
permit things to be said in one way and not others, so the social
conventions of the scientific community bestow on its members the
right to be authoritative. That is, the scientist only speaks with
justifiable assuredness within the community of those who honor
those particular ways of speaking. Or to put it otherwise, scientiic
representations are products of the community of scientists negotiating, competing, conspiring, and so on. Within a post
modern frame what we take to be knowledge is a social product.
This context of thought furnishes major challenges to the moder
nist conception of scientific narrative, and most cogently, to the
modernist orientation to therapy. At the outset it removes the
factual justification of the modernist narratives of pathology and
cure, transforming these accounts into forms of cultural myth
ology. It undermines the unquestioned status of the therapist as
scientific authority, with privileged knowledge of cause and cure.
The therapist' s narratives thus take their place alongside the
myriad other possibilities available in the culture, not transcenden
tlly better but perhaps different. And significant questions must
be raised with the traditional practice of replacing the client's
stories with the fixed and narrow alternatives of the modernist
therapist. There is no justification outside the narrow community
of like-minded therapists for battering the client's complex and
richly detailed life into a single, pre-formulated narrative, a
narrative that may be of little relevance or promise for the client's
subsequent life conditions. And finally, there is no broad justifica
tion for the traditional status hierarchy that both demeans and
frustrates the client. The therapist and client form a relationship to
which both bring resources and in terms of which the contours of
the future may be carved .
It is this postmodern context of thought which informs most of
the contributions to the present volume. There is within these
chapters a broad abandonment of the traditional narratives of
therapy - at least as furnishing reliable and scientifically based
accounts of pathology and cure. There is a pervasive abnegation of
the role of the therapist as superior knower, standing above the
client as an unattainable model of the good life. There is, instead,
a strong commitment to viewing the therapeutic encounter as a
milieu for the creative generation of meaning. The client' s voice is
not merely an auxiliary device for the vindication of the therapist's
pre-determined narrative, but serves in these contexts as n essen
tial constituent of a j ointly constructed reality. In virtually all these
chapters the emphasis, then, is on the collaborative relationship
Copyrighted Material
Beyond Narrative in Negotiation of Meaning
175
between client and therapist as they strive to develop forms o f
narrative that may usefully enable the client to move beyond the
current or continuing crisis .
We strongly endorse these explorations into constructionist
forms of practice. We stand as strong admirers and supporters of
these efforts to realize the potential of postmodern thought. At the
same time, however, the broad implications of the present
endeavors are far from clear . We stand at a point of embarcation:
a radical departure from traditional assumptions about knowledge,
persons, and the nature of 'the real' is at hand. Substantial
deliberation and experimentation will be required before the results
can be assayed, and even then we shall have but additional fuel for
a conversation that should ideally have no end. It is in this spirit
that we wish in the remainder of this chapter to bring a sharper
focus on the therapeutic narrative in postmodern context. For it is
our surmise that current discussions of the construction of meaning
in therapy still retain significant vestiges of the modernist world
view. And, if the potentials of postmodernism are to be fully
realized, we must ultimately press beyond narrative construction.
The ultimate challenge, as we see it, is not so much that of trans
forming meaning, but transcending it. To appreciate this
possibility, it is first necessary to explore the pragmatic dimension
of narrative meaning.
Narration and Pragmatic Utility
Narrative accounts in modernist frame were to serve as representa
tions of reality - true or false in their capacity to match events as
they occurred. I f the accounts were accurate they also served s
blueprints to adaptive action. Thus, in the therapeutic case, if the
narrative reflected a recurring pattern of maladaptive action, one
could begin to explore alternative ways of behaving. Or, if it
captured the formative processes for a given pathology, palliatives
could be prescribed. Within its knowledge frame, the therapist's
narrative prescribed a better way of living. For most therapists
entering the post-empiricist era, the modernist concern with
accuracy is no longer compelling. Narrative truth is to be distin
guished from historical truth, and when closely examined, even the
latter is found to be an impostor. What then is the function of
narrative reconstruction? Most existing accounts oint to the
potential of such reconstructions to re-orient the individual, to
open new courses of action that are more fulftlling and more
adequately suited to the individual's exeriences, capacities and
prclivities. Thus, the client may alter or disose of earlier
Copyrighted Material
1 76
Relection and Reconstruction
narratives, not because they are inaccurate, but because they are
dysfunctional in his or her particular circumstances.
Yet, the question must be raised, in precisely what way(s) is the
narrative to be 'useful . ' How does a language of self-understanding
guide, direct, or inform lines of action? Two answers to this ques
tion pervade post-empiricist
camps at present,
and both are
problematic. On the one side is the metaphor o f language s a lens.
On this account, a narrative construction is a vehicle through
which the world is seen. It is through the lens of narrative that the
individual identifies objects, persons, actions, and so on. As it is
argued, it is on the basis of the world as seen, and not on the world
as it is, that the individual determines a course of action. Yet, to
take this position is to view the individual as isolated and solipsistic
- simply stewing in the juices of his or her own private construc
tions. The possibilities for survival are minimal, for there is no
means to escape the encapsulation of the internal system of con
struals . Further, such an account buys a range of notorious epis
temological problems. How, for example, does the individual
develop the lens? From whence the first construction? For if there
is no world outside that which is internally constructed, there
would be no means of developing or fashioning the lens. It is
simply self-vindicating. 4 And why, in the final analysis, should we
believe that language is a lens, that the sounds and markings
employed in human interchange are somehow transported into the
mind to impose order on the perceptual world? The argument
seems poorly taken.
The major alternative to this view holds the narrative construc
tion to be an intenal model, a form of story that can be inter
rogated by the individual as a guide to identity and action. Again,
there is no brief for the truth of the model; it oerates simply as
an enduring structure that informs and directs action. Thus, for
example, a person who features himself as a hero whose feats of
bravery and intelligence should prevail against all odds, finds life
unworkable. Through therapy he realizes that such a view not only
places him in impossible circumstances but works against close
feelings
of intimacy and interdeendence with
his
wife and
children. A new story is worked out in which the individual comes
to see himself as a champion not for himself, but for his family.
His heroism will be gained through their felings of happiness, and
will thus deend s well on their assessments of circumstances and
potentials. It is this transformed image that is to guide subsequent
actions. While there is a certain wisdom to this position, it is again
problematic. Stories of this variety are in themselves both idealized
and abstract. As such they can seldom ditate behavior in complex,
Copyrighted Material
Beyond Narrative in Negotiation of Meaning
1 77
on-going interaction. What does the new story of self say, for
example, about the best reaction to his wife's desires for him to
spend fewer hours at work and more with the family, or how
should he respond to a new job offer, challenging and profitable,
but replete with risk? Stories as internal models are not only bare
of specific information, but they remain static. The individual
moves through numerous situations and relationships - a parent
dies, a son is tempted by drugs, an attractive neighbor acts seduc
tively, and so on. Yet, the narrative model remains inflexible unbending and often irrelevant.
There is a third way of understanding narrative utility and, in
our view, it is more conceptually and pragmatically adequate than
the prevailing alternatives. The generative metaphor in this case is
supplied in Wittgenstein's Philosophical Investigations (1953). As
Wittgenstein compellingly argues, words gain their meaning not
through their capacity to picture reality, but through their use in
social interchange. We are engaged, then, in games of language,
and it is by virtue of their use within these games that words
acquire meaning. Thus, for example, what can be said about an
emotion such as fear is not determined by 'the fact of fear, ' but
by the conventions of emotion talk in Western culture. I may say
that fear is strong but not sulty, that it is subsiding but not seden
tay. This is not because fear, as an object of observation, is just
this way and not that. Rather, it is because of the limited ways of
talking we have inherited from the past. Yet, language games for
Wittgenstein are embedded within broader forms of life, or to
extend the metaphor, lfe games. This is to say that the forms of
interchange in which words are embedded, and which give them
their value, are not limited to the linguistic realm alone. Such inter
changes may include all our actions, along with various objects in
our surroundings. Thus to count oneself as angry not only requires
the use of certain words within the language games, but certain
bodily actions (grinding or gritting the teeth, for example, rather
than grinning) that constitute the forms of life in which the
language game is embedded. To engage in anger, then, is to
participate in a form of cultural dance; failing to take one's place
in the dance is to fail at being angry.s
With this metaphor in place, let us return to the case of self
narratives. Stories about oneself - one's failures and successes,
one's limits and potentials, and so on - are essentially arrange
ments of words (often conveyed with associated movements of the
body). They are, in this sense, candidates for meaning within
one or more games of language, one or more cultural dances . If
they are to have utility, it is within the confines of a particular
Copyrighted Material
1 78
Relection and Recostruction
game or dance. Utility is to be derived from their success as moves
within these arenas - in terms of their adequacy as reactions to
previous moves or as instigators to what follows. Consider, for
example, a story of failure - how one came to be lethargic and
immobile. As we have seen, the story is neither true nor false in
itself; it is simply one construction among many. However, as this
story is inserted into various forms of relationship - into the games
or dances of the culture - its effects are strikingly varied. If a
friend has just related a story of great personal success , one's story
of failure is likely to act as a repressive force, and alienate the
friend who anticipated a congratulatory reaction. If, in contrast,
the friend had just revealed a personal failure, to share one's own
failings is likely to be reassuring and to solidify the friendship.
Similarly, to relate one's story of lethargy and immobility to one's
mother may elicit a warm and sympathetic reaction; to share it
with a wife who worries each month over the bills may produce
both frustration and anger.
To put it otherwise, a story is not simply a story. It is also a
situated action in itself, a performance with illocutionary effects.
It acts so as to create, sustain, or alter worlds of social relation
ship. In these terms, it is insufficient that the client and therapist
negotiate a new form of self-understanding that seems realistic,
aesthetic, and uplifting within the dyad . It is not their dance of
meaning that is primarily at stake. Rather, the significant question
is whether the new shape of meaning is serviceable within the social
arena outside these confines. How, for example, does the story of
oneself as 'hero of the family group' play for a wife who dislikes
her dependent status, a boss who is a 'self-made woman, ' or a
rebellious son? What forms of action does the story invite in each
of these situations; what kinds of dances are engendered, facili
tated, or sustained? It is evaluation at this level that seems most
crucial for the joint consideration of therapist and client.
Trancending Narrative
The focus on the pragmatics of narrative performance sets the
stage for the critical argument of the present chapter. As we have
seen, for many making the postmodern turn in therapy, the
narrative continues to be viewed as either a form of internal lens,
determining the way in which life is seen, or an internal model for
the guidance of action. In light of the preceding discussion of
pragmatics, these conceptions are found lacking in three important
respects. First, each retains the individualist cast of modernism, in
that the final resting place of the narrative construction is within
Copyrighted Material
Beyond Narrative in Negotiation of Meaning
179
the mind of the single individual . As we have reconsidered the
utility of the narrative, we have moved outward - from the
individual' s mind to the relationships constituted by the narrative
in action. Narratives exist in the telling, and tellings are consti
tuents of relational forms - for good or ill. Secondly, the
metaphors of the lens and the internal model both favor singularity
in narrative; that is, both tend to presume the functionality of a
single formulation of self-understanding. The individual possesses
'a lens' for comprehending the world, it is said, not a repository
of lenses; and through therapy one comes to possess 'a new
narrative truth, ' it is often put, not a multiplicity of truths. From
the pragmatic standpoint, the presumption of singularity operates
against functional adequacy. Each narrative of the self may func
tion well in certain circumstances, but lead to miserable outcomes
in others. To have only a single means of making self intelligible,
then, is to limit the range of relationships or situations in which
one can function satisfactorily . Thus, for example, it may be very
useful to 'do anger' effectively, and to formulate accounts to
justify such activity. There are certain times and places in which
anger is the most effective move in the dance. At the same time,
to be over-skilled or over-prepared in this regard - such that anger
is virtually the only means of moving relationships along - will
vastly reduce one's relationships altogether. From the present
perspective, narrative multiplicity is vastly to be preferred.
Finally, both the lens and the internal model conceptions favor
belief in or commitment to narrative. That is, both suggest that the
individual lives within the narrative as a system of understanding.
One 'sees the world in this way,' as it is said, and the narrative is
thus 'true for the individual . ' Or the transformed story of self is
'the new reality; ' it constitutes a ' new belief about self ' to support
and sustain the individual . Again, however, as we consider the
social utility of narrative, belief and commitment become suspect.
To be committed to a given story of self, to adopt it as 'now true
for me, ' is vastly to limit one's possibilities of relating. To believe
that one s successful is thus as debilitating in its own way as
believing that one is a failure. Both are only stories after ll, and
each may bear fruit within a particular range of contexts and rela
tionships . To crawl inside one or the other and take root is to
forgo the other, and thus to reduce the range of contexts and rela
tionships in which one is adequate.
To frame the issue in another way, postmodern consciousness
favors a thoroughgoing relativism in expressions of identity. On
the metatheoretical level it invites a multiplicity of accounts of
reality, while recognizing the historically and culturally situated
Copyrighted Material
1 80
Relection and Recostruction
contingency of each. There are only accounts of truth within
differing conversations, and no conversation is privileged . If the
therapist adopts such a view on the metatheoretical level, it would
be an act of bad faith to abandon it on the level of practice. Thus,
for the postmodern practitioner a multiplicity of self-accounts is
invited, but a commitment to none. It encourages the client, on the
one hand, to explore a variety of means of understanding the self,
but discourages a commitment to any of these accounts as standing
for the 'truth of self. ' The narrative constructions thus remain
fluid, open to the shifting tides of circumstance - to the forms of
dance that provide fullest sustenance.
Can such a conclusion be tolerated? Is the individual thus
reduced to a social con artist, adopting whatever posture of
identity gains the highest pay-off? Certainly, the postmodern
emphasis is on flexibility of self-identification, but this does not
simultaneously imply that the individual is either duplicitous or
scheming. To speak of duplicity is to presume that there is a 'true
expression' of self that could otherwise be available. Such a view
is quintessentially modern, and thus abandoned. One may interpret
one's actions as duplicitous or sincere, but these ascriptions are,
after all, simply components of different stories. Similarly, to
presume that the individual possesses private motives, and a
rational calculus of self-presentation is again to sustain the moder
nist view of the self-contained individual. From the postmodern
vantage point, · the relationship takes priority over the individual
self. That is, selves are only realized as a byproduct of relatedness.
It is not independent selves who come together to form a relation
ship, but particular forms of relationship that engender what we
take to be the individual's identity. Thus, to shift in the form and
content of self-narration from one relationship to another is
neither deceitful nor self-serving. Rather, it is to honor the various
modes of relationship in which one is enmeshed. It is to take
seriously the multiple and varied forms of human connectedness
that make up a life. Adequate and fulfilling actions are only so in
the terms of criteria generated within the various forms of relation
ship themselves.
The questions persist. Does the postmodern constructionist aban
don that cherished possession in Western culture, personal iden
tity? The answer is 'yes' if what is meant by identity is the story
told, the action taken, the part played. However, if one is willing
to press beyond these products to the underlying proces in which
they are realized, it is still possible to retain a view of individual
animation. James Carse ( 1 986) provides a useful metaphor in his
meditation on finite and infinite games. As he proposes, there are
Copyrighted Material
Beyond Narrative in Negotiation of Meaning
181
finite games, the purpose o f which i s to win, and these may be
compared with the infinite game in which the purpose is to
continue to play. The rules are different for each finite game; it is
only by knowing the rules that one knows what the game is.
However, in the infinite game the rules change in the course of
play, when players agree that the play may be threatened by a
finite outcome - a victory of some players and a defeat of others.
In Carse's terms, 'Finite players play within boundaries; infinite
players play with boundaries. . . . Finite players are serious;
infinite players are playful. ' In this vein, self-narration takes place
within the confines of the finite game. Each portrayal of self
operates within the conventions of a particular relationship.
However, we may yet retain our place in the infinite game beyond narrative. If there is identity at this level, it cannot be
articulated, laid out for public view in a given description or
explanation. It lies in the boundless and inarticulable capacity for
relatedness itself.
Theapeuic Moves
In the light of the above, it should be clear that we reject the
simple adoption of narrative reconstruction or replacement as a
guiding metaphor for psychotherapy. We would argue, rather, for
embedding the emphasis on narrative and narrative thinking in a
broader concern with the generation of meaning via dialogue. This
involves a reconception of the relativity of meaning, an acceptance
of indeterminacy, the generative exploration of a multiplicity of
meanings, and the understanding that there is no necessity either to
adhere to an invariant story or to search for a deinitive story. 'Re
authoring' or 'restorying' seems to us a first-order therapeutic
approach, one which implies the replacement of a dysfunctional
master narrative with a more functional one. At the same time this
result carries the seeds of a prescriptive rigidity - one which might
also serve to confirm an illusion that it is possible to develop a set
of principles or codes which can be invariantly applied irrespective
of context. It is this very rigidity which is arguably constitutive of
the difficulties people experience in their lives and relationships.
Just as psychotherapists may be restrained by a limiting code, so
people who experience their lives as problematic seem trapped
within a set of limiting precepts, behavioral codes, and constitutive
conventions. Acting from these conventions, they are not only
restrained from alternate punctuations but can become imprisoned
in painful transactional patterns with those around them.
Heinz von Foerster has made the acute observation that we are
Copyrighted Material
1 82
Re/ection and Reconstruction
blind until we see that we cannot see. If language provides the
matrix for all human understanding, then psychotherapy may be
aptly construed as ' linguistic activity in which conversation about a
problem generates the development of new meanings' (Goolishian
and Winderman, 1 988: 1 39). Put differently, psychotherapy may be
thought of as a process of semiosis the forging of meaning in the
context of collaborative discourse. It is a process during which the
meaning of experience is transformed via a fusion of the horizons
of the participants, alternative ways of punctuating experience are
developed, and a new stance toward experience evolves. A crucial
component of this process may inhere not only in the alternative
ways of understanding generated by the discourse but also in the
different order of meaning which concurrently emerges when our
eyes are opened to seeing our blindness .
To help another toward an orientation that comes from seeing
that we cannot see implies, first, a release from the tyranny of the
implied authority of governing beliefs. Given the linguistic
constitution of our world models, this requires in turn ( 1 ) a trans
formative dialogue in which new understandings are negotiated
together with a new set of premises about meaning; and (2) the
evocation of an expectant attitude toward the as yet unseen, the as
yet unstoried, the 'meaning ahead of the text' (Ricoeur, 1 97 1). In
terms of Bateson's ( 1 972) distinctions between levels of leing, it
is a move beyond learning to replace one punctuation of a situation
with another (Level l), to learning new modes of punctuation
(Level 2), to evolving what Keeney ( 1 983: 1 59) calls 'a change of
the premises underlying an entire system of punctuation habits'
(Level 3). It is a progression from learning new meanings, to deve
loping new categories of meaning, to transforming one's premises
about the nature of meaning itself.
For any of these transformations to occur, a context needs to be
established which facilitates their emergence. At the outset we are
in full accord with Anderson and Goolishian's (this volume)
emphasis on creating a climate where clients have the exerience of
being heard, of having both their point of view and feelings under
stood, of feeling themselves confirmed and accepted. It involves an
endeavor to understand the client's point of view, to convey an
understanding of how it makes sense to the erson given the
premises from which the viewpoint arises. At the same tie this
does not imply an acceptance or confirmation of the client's
premises. It implies rather a form of interested inquiy which opens
the premises for exploration.
This receptive mode of inquiry - with its openness to different
ways of punctuating exerience, readiness to explore multiple
-
Copyrighted Material
Beyond Narrative in Negotiation of Meaning
1 83
perspectives and endorse their coexistence - can, to the extent that
it is experienced by the other, trigger a changed stance toward
experience . By the same token it can liberate participants in
therapy from an immersion in limiting constructions of the world.
This is because the experiencing of receptivity - of openness to
experience, together with a readiness to adopt multiple perspectives
and accept the relativity of meaning itself - comprises a change in
perspective.
Various ways in which a therapist can contribute to the re
forming of experience are amply illustrated throughout this book.
Additional attention must be drawn, however, to the role that can
be played in therapy by the exploration of experience from
multiple perspectives, by sensitizing another to the relational
context in which behavior is situated, and by a thorough relativiz
ing of experience. Toward this end, the troubled person can be
invited, inter alia: to find exceptions to their predominating
experience; to view themselves as prisoners of a culturally
inculcated story they did not create; to imagine how they might
relate their experience to different people in their lives; to consider
what response they invite via their interactional proclivities; to
relate what they imagine to be the experience of others close to
them; to consider how they would experience their lives if they
operated from different assumptions - how they might act, what
resources they could call upon in different contexts, what new
solutions might emerge; and to recall precepts once believed, but
.
now jettisoned.
These are but a few examples of means by which people can be
enabled to construct things from different viewpoints, thus
liberating them from the oppression of limiting narrative beliefs
and relieving the rsulting pain. In this way those turning to us in
times of trouble may come to transcend the restraints imposed by
their erstwhile reliance on a determinate set of meanings and be
freed from the struggle than ensues from imposing their beliefs on
self and others. For some, new solution� to problems will become
apparent, while for others a richer set of narrative meanings will
emerge. For still others a stance toward meaning itself will evolve;
one which betokens that tolerance of uncertainty, that freeing of
experience which comes from acceptance of unbounded relativity
of meaning. For those who adopt it, this stance offers the prosect
of a creative participation in the unending and unfolding meaning
of life.
Copyrighted Material
1 84
Relection and Reconstuction
I will try
to fasten into order enlarging grasps of disorder, widening
scope, but enjoying the freedom that
Scope eludes my grasp, that there is no finality of vision,
that I have perceived nothing completely,
that tomorrow a new walk is a new walk.
A.R. Ammons, Carson 's Inlet
Notes
1 . For additional discussions of mdernism, see Berman, 1982; Frisby, 1985;
1 982; and Gergen, 199 1 .
2. See Sarbin's (1986) useful volume on narrative psychology.
3. Additional discussions of postmodernism may be found in Connor, 1989;
Gergen, 191; Harvey, 1 989; and Silverman, 1 90.
4. For additional critique of 'the lens of cognition, ' ee Gergen, 1989.
5. For further dicussion of narratives of the self, see Gergen and Gergen, 1988.
Frascina and Harrison,
References
Batson, G.
(1972) Steps to an cology of Mind. New York: Ballantine.
(1982) All that's Solid Melts into A ir: the xperience of Modenity.
New York: Smon & chuster.
Carse, J.P. ( 1986) Finite and Ininite Gams. New York: Macmillan.
Connor, S. ( 1989) Pstmodenst Culture. Oxford: Basil Blackwell.
Fracina, F. and Harrison, C. (1982) Moden Art and Modensm. London: Oen
Berman, M.
University Prss.
Frisby, D.
( 1 985) Fragments of Modenity. Cambridge: Polity Press.
(1989) 'Scial psychology and the wrong revolution' , Euroean Jour
nal of Social sychology, 19: 731-2.
Gergen, K . J . (191) The Saturated e/. New York: Basic Books.
Gergen, K.l. and Gergen, M.M. ( 1988) 'Narrative and the self as relationship', in
L. erkowitz (d.), Advancs in erimental Social sychology, vol. 21. New
York: Academic Press. pp. 17-56.
Golishian, H. and Windenan, L. (1988) 'Constructivism, autooiesis and
Gergen, K . J .
problem determined systems',
in
V.
Kenny
autopoisis and psychotherapy' , secial issue of
(ed.),
'Radical constructivism,
Irsh Jounal of ycholoy, 9
(I): 1 3043.
Hare-Mustin, R. and Marecek, 1.
(1988) 'The meaning of difference: gender theory,
A merican Psychologst, 43: 455-4.
Harvey, D. (1989) The Condition of Pstmodenity. Oxford: Basil Blackwell.
Kny, B.P. (1983) Asthetis of Change. New York: Guilford Press.
Kovel, J. ( 1980) 'The American mental halth industry', in D. lngleby (ed.), Critical
sychiatry: The Politis of Mental Health. New York: Pantheon.
Parker, D. (10) The Mighty World of Eye: Storis/Anti-Stories. Brookvale,
NSW: Simon & Schuster.
Riceur, P. (197 1 ) 'The model of the text: meaningful action considered as text' ,
ocial Rsearch, 38: 529-62.
postmodernism and psychology' ,
Copyrighted Material
Beyond Narative in Negotiation of Meaning
1 85
Sarbin, T. (ed.) ( 1 986) Narrative Psychology . New York: Praeger.
Silvermann, H . J . ( 1 90) Postmodenism - Philosophy and the A rts. New York:
Routledge.
Spence, D. ( 1 982) Narrative Truth and Historical Truth. New York: Norton.
Wittgenstein, L. ( 1 953) Philosophical Investigations. New York: Macmillan.
Copyrighted Material
12
Reconstructing Identity: the Communal
Construction of Crisis
Shela McNamee
What happens when we construct our lives in the discourse of
crisis? Conversation with anyone who identifies a time of crisis in
his or her life will be likely to invoke boundary descriptions such
as, 'I felt 1 had no center, ' 'I was on the edge, ' or ' I was in a cons
tant state of confusion never knowing what 1 should or should not
do, think, or feel.' Other common expressions might follow the
imagery of being unattached, loating, unanchored, as in, 'I lost
my bearings' or 'I couldn't get a hold on myself. ' Also not to be
omitted are portrayals of identity that become paramount, as in the
commonly heard expression, 'I wasn't myself ' or 'I'm not strong
enough to handle my life; I'm lawed . '
In this chapter I will examine the notion of crisis. O f specific
interest is how crisis is constructed culturally and locally. Such a
focus suggests that what we describe as a boundary exerience
actually demands full participation in the centralized, local
discourse. This somewhat ironic realization helps us discuss how
we know when we are in crisis as well as how the therapeutic
context and the therapist can participate in the continuation or
reconstruction (that is, change) of a client's crisis.
Individuing Css
The first question we must address concerns our folk wisdom of
crisis experience. In general, there are two optios we might use to
characterize these disruptive episodes in our lives. First, we have
available for our use a conception of a er;on's crisis as something
that happens to the person. This external orientation portrays an
impotent individual at the mercy of situational constraints and
dicta. How can one take charge of one's life given the limitations
which surround one? If circumstances have brought the crisis to
the person, how can that erson muster the energy and force to
change those circumstances?
An alternative version of this folk explanation is a view of crisis
as a natural extension of who and what we are. In other words, a
crisis is viewed as almost 'predictable' given the individual' s
Copyrighted Material
Reconstructing Identity
1 87
identity. There must be something about 'me' that brings on the
crises 'n my life. We wonder if the person in crisis is immoral,
inherently 'bad' or 'evil,' or just an unlucky 'type' of person. But
here again, if we bring ourselvs to a crss, how can we ever expect
to move beyond ourselves to be other than we are?
Both these common-sense understandings of crisis give priority
to the individual. Whether a crisis is inherent to the individual or
brought to the individual from events in the 'real world , ' people
talk about their crises s something they have. Thus crisis is
believed to be a personal possession of individuals.
Sampson argues that 'Individuals are assumed to have personal
ownership of the identities they possess, including all of their
attributes . . . as well as the outcomes of whatever achievements
their particular abilities and motivations bring to them' ( 1 989:
9 1 9). This perspective, which he identifies as 'liberal individual
ism , ' focuses on 'the dynamics of the individuals whose activities
create the features of human life that we encounter' ( 1 989: 916).
And, he argues, if this self-contained individual is the locus of
social life, then psychology becomes the legitimate discipline from
which to understand the human condition. So too, if a crisis is the
'property' of an individual - whether seen s inherent to that
person or as brought to that person from external conditions then psychology remains the appropriate avenue from which to
examine crisis phenomena because it is focused on individual
capabilities. But what is a crisis?
Crisis as a Boundary P henomenon
The term 'crisis' is derived from the Greek krinein, which means
'to separate. ' The boundary experience of crisis separates us from
others in our interactive communities. To separate requires boun
dary setting. On a map, the separation between countries is refer
red to as a boundary. Similarly, when thinking of our lived
experience, we mark the territory that is 'our own' and thus
different from another' s by referring to the 'limits of our
experience. ' In the family therapy literature, Minuchin ( 1974)
conceptualizes the difference between healthy and pathological
family systems s identifiable by reference to inappropriate boun
daries . To him, families are in trouble if, for example, the boun
daries between generations are either too diffuse or too rigid.
These examples emphasize that any idea of separation implies a
boundary. But boundaries must first be drawn. This requires that
a distinction be identified that separates one territory, idea, person,
experience, and so forth from another. Once drawn, a boundary
Copyrighted Material
1 88
Relection and Reconstruction
signiies identity; it provides a sense of what sort of 'thing' is being
identiied by indicating that from which it is distinguished. It is at
this point that the possibility of constructing the 'other' emerges.
So, too, the possibility of shifting or redefining that boundary
becomes possible when the participants cooperatively negotiate the
need for such a redefinition.
Boundaries also indicate distinctions between center and margin.
Traditionally, we have assumed that to be in the center is to be in
the culturally or locally privileged position. Terms of significance
amplify this assumption, as in ' central tendencies,' 'to center
oneself, ' 'central administration.' Bakhtin (198 1 ) suggests that a
conception of center requires a conception of marin, periphery,
otherness. This sentiment is echoed in Bateson's (1972) description
of information s a 'difference. ' To Bateson, we acknowledge data
as 'information' only when it is placed in relation to other data.
With these notions, our attention shifts to the relationship
between centers and boundaries. Rather than focus on the privi
leged ' center, ' we now recognize the margin that allows the center
to 'be.' In Conquergood's words, 'The major epistemological
consequence of displacing the idea of solid centers and unified
wholes with boundaris and borderlines is a rethinking of identity
and culture as constructed and relational, instead of essential'
(190: 10).
If we return to the colloquial expressions indicative of a erson
in crisis, we notice that not only is identity in question, but the
sense of being in the 'center' is deeply threatened. The crisis is
defined, by its very nature, as a border experience - one on the
margin of acceptable performance. A crisis could be sen as a
decentralized identity, and as such is typically thought to open only
two possibilities: (1) finding a route ack to the center, or (2)
moving beyond the border into another domain (which includes
both ' healthier' non-crisis identities and the possibility of the
'abnormal' domain).
However, these two possibilities present a conceptual difficulty.
How can I claim a crisis in my life - a sitl' ltion that, by deinition,
places me on the margin - without a communal construal of my
situation as such: an activity that dmands my participation in the
centralized, local communities of significance? How can I move
ack toward the center or beyond the margin if I am alrady firmly
entrenched in the discourse that constructs my situation as a crisis
in the irst place? Any movement would still fall within the boun
daries of this discourse. And thus, attention is drawn to discursive
practics.
Copyrighted Material
Reconstructing Identity
1 89
The Discursive Construction of Crisis
Clearly, there are well-negotiated forms of social talk that provide
the resources necessary for my belief that I am in crisis. These
forms of talk are communally constructed in interaction. In other
words, someone is likely to think of herself as 'a person in crisis'
as she engages in conversations and interactions with others who
cooperatively construct such an identity with her. However, any
particular behavior - such as, for example, poor job performance
- does not constitute a crisis until sustained interactions direct
attention in such a manner that further interactions and behaviors
become identified as problematic . More important, unless a
person participates in particular conversations (for example,
repeated interactions with a supervisor where talk focuses on
problematic performance), that individual is not likely to define
the situation as a crisis. Thus, to be defined as in crisis, a person
must participate just enough in the community's centralized forms
of discourse to share in the construction of what counts as a
crisis.
If we take a historical look, we can see many illustrations of the
limits of languaging communities. The oppression of women
within patriarchal society was not widely considered a crisis until
shifts in the discursive realm provided the resources to discuss the
inequalities between men and women. Although there were many
women in the earlier part of this century who were not happy with
their status in the broader community, most women did not face
or even have ' knowledge' of their unmet professional, political,
economic, and personal needs . However, the discourse of the time
did furnish, for example, the means for identifying problems with
child rearing as a significant crisis of mothering. At the same
time, there were no ready means by which a woman's career
interests could be discussed as a personal crisis.
As we note shifts in the discourse about women, we begin to see
the development of new forms of crisis. Now a crisis can include
notions of political, economic, and professional participation. In
our current social context, a legitimate ,.-isis for a woman might
include the weighing of professional and family life. This was not
the case, for the society at large, until recently.
Similarly, the Freudian reading of a person's problems popular
in the earlier part of this century provided an array of terms and
descriptions for crisis rooted in notions of competition for energy
among psychic structures and early parent-child relationships.
Today, with other discourses available, we are likely to explore
how a person's problems are products of environmental stimuli
Copyrighted Material
10
Reflection and Reconstruction
and improper conditioning (behaviorism) or, quite different, an
inappropriate family hierarchy (structuralism).
These are illustrations of crises that emerge within a particular
discursive realm. To define what is 'appropriate' or 'inappropriate'
requires reference to a discursive context. And, consequently, the
means are ready and available for 'working through' whatever
deviations have emerged in relation to the constructed, common
practices. Therapy is frequently one of these already available
social formations, as are institutions of education, law, medicine,
and so forth.
There is a particular irony in the situation outlined above where
the experience of a crisis is considered a border phenomenon by
virtue of a communally, centrally deined notion of what counts as
normal and abnormal behavior. There is an additional irony
leveled on this when we recognize that the very institutions we have
constructed as resources to deal with such situations (such as
therapy) prevent or impede their resolution in any form other than
one that maintains the privileged forms of discourse. Such an argu
ment gives legitimacy to the therapeutic context as a viable arena
for dealing with crisis. It also acknowledges therapy as a practice
rooted in modernist conceptions of individuality.
Modeist and Postmodemist Orientations to Therapy
Much has been written about a modernist perspective and its
influence in twentieth-century portrayals of social life (Jencks,
1 986; Lyotard, 1 984; Turner, 1 0). Briefly, modernism assumes
that individuals are inherently rational. The ability to reason,
coupled with close observation of the world 'out there,' will lead
to accurate descriptions of that world. The desire for correct and
accurate descriptions of phenomena underscores the modernist
emphasis on progress, outcomes, and goals. It is movement
forward guided by clear resoning, that will solve human
dilemmas. Science, understandably, bcomes a central metaphor
for discussing such progress.
Much of the therapeutic literature indicates an allegiance to a
modernist view of the world. In some popular forms, the task of
therapy is for the therapist and client to talk through the problem
episodes rationally. The shae and direction of the talk is dictated
by models, stages, and methods clearly identiid in texts and profs
sional journals and books. This format approximates the rationality
accrdited to scientiic procedures by not only clearly detailing the
appropriate steps to be followed but also by illustrating comelling
research that supports the effectiveness of such techniques.
Copyrighted Material
Reconstructing Identity
191
More obviously related t o the scientific metaphor o f modernism
are therapeutic approaches that rely on medical procedures. These
procedures vary, but are likely to include medication, laboratory
tests and observations, and an array of clinically administered
treatments. Although these therapeutic approaches to diagnosis
and treatment vary, they all share in the focus on individual
rationality, techniques of observation, and belief in progress.
The rise of postmodernism, due largely to advances in tech
nological capabilities, brings with it common access to diverse
rationalities. In short, we now have at our disposal a variety of
ways of talking about what is of value in human life, how we
should act, and what counts as progress. Postmodernism is marked
by a focus on language - that is, a focus on people interacting with
one another in the construction of their worlds. This emphasis on
language is an important shift from the modernist focus on the
essential nature of 'things. ' As noted above, the modernist's
project is to uncover (through careful and controlled observation)
the basic structure or essence of whatever is being examined so that
conclusions can e drawn and principles developed. In contrast,
the postmodernist's project is to examine how the process of inter
action provides the opportunities for particular characterizations to
emerge and dissipate. How do particular interactive contexts
privilege one form of discourse while other contexts provide oppor
tunities for vastly different discourses? This is the postmodern
question.
s we can see, concen is not necessarily on the outcome of a
given interaction, but, rather, it is on the ways in which a plurality
of persectives are coordinated into coherent patterns of interac
tion, each potentiating and simultaneously constraining particular
forms of action. And, with its emphasis on language and social
construction, we see that 'Under postmodern conditions, persons
exist in a state of continuous construction and rconstruction'
(Gergen, 1 9 1 : 7).
The emergence of ostmoden thinking addresses our current,
global mode of interaction and our ned to attend to issues of
diversity. The modernist reliance on the individual as the primary
organizing principle of society is replaced in postmodeism by a
communal, relational, interactive attention to understanding the
social order. In a world where local economies deend uon world
politics and trade and where world conomies must consider and
depend uon localzd govements, n emphasis on self-contained
individuals
bcoms
minimally
informative.
Psychology,
in
general, has ben seen as the appropriate discipline from which to
study human interaction in the modem era, characterid as it is
Copyrighted Material
1 92
Relection and Reconstuction
by notions of individual eficacy, intentionality, and autonomy. Is
it possible to consider a postmodern form of therapy where
multiplicity, diversity, and relationship become the focus? If so,
how would such an approach inform our ideas about crisis and
therapy in general?
If a crisis depends on living both in and at the borders of a
language community, then what constitutes a crisis is identified
(created) within a community. Kleinman ( 1 988) emphasizes the
local or 'significant' community within which meaning and prac
tices emerge. We must question how that 'local life world' (Klein
man, 1 988) is constructed. What beliefs about persons and about
legitimate lines of action are maintained in different communities
or cultures? What are the interactive domains in which certain
understandings of behavior or particular interpretations are
deemed viable? In other words, what meanings and actions
construct the dominant or central interactive patterns in a given
community and thereby define what will be considered marginal?
The notion of community becomes important here because, as the
following illustrations demonstrate, not all participants in a given
interaction refer to the same ' local life world' or community.
Divegent Discursive Communities and Emegent
Pobems of Idenity
The notion of a crisis, from a discursive persective, can now be
seen as a communally constructed phenomenon rather than an
individual's 'problem . ' For example, the definition or characteriza
tion of homosexuality as a form of pathology serves as yet another
illustration of privileged forms of discourse and how modeist
constructions of social institutions (such as therapy) serve to main
tain this image of pathology.
Kitzinger ( 1989) calls attention to the social processes that
ironically embrace behaviors seen as abnormal and ' fit' them into
the culturally sanctioned narratives in oeration. Her example
addrsses the issue of lesbianism, and provides a useful overview
of how particular, popular (that is, centralized) descriptions of
lesbinism actually serve to maintain our liberal humanist cultural
orientation. Secifically, she illustrates how lesbian relationships
n
e dscried in terms of romantic love and ersonl fulfill
ment. In such dcriptions, the individualist orientation of contem
orary culture is reinstatd by privileging relationships that
enhance the self. Thus, the non-centralized politics of lesbianism
and feminism are underined - olitics that embrace a sense of
community and coordination. Culturally, romantic love and self-
Copyrighted Material
Reconstucting Identity
193
fulfillment serve as 'legitimate' bases upon which intimate relation
ships are formed. To describe lesbianism in these terms, then,
suggests that lesbianism is simply another variation of the
'normative' relational form . Different ways of construing such
relationships become silenced and marginalized.
Consider polygamous relations which are not broadly sanctioned
within this society. A visit to a local therapist with complaints
about one's various spouses and their dificult relations to one
another would be unlikely to create the opportunity for a conversa
tion in which a resolution allowing for the maintenance of the
polygamous relationship would emerge. Resolution, in such a
situation, more likely would take the form of corrective and
instructional directives on the part of the therapist concerning the
immorality of polygamy. If the client fails to accept this solution,
the crisis remains (and very likely expands). The modenist
therapist, as cultural spokesperson, will attempt to impose the
cultural constructions that contribute to the crisis in the first place.
The client who denies these constructions is further pathologized.
Yet, how do we understand these illustrations from a relational
position? How is the 'crisis' of being homosexual or polygamous
maintained and then finally transformed through discursive prac
tice? It is not difficult to envision the maintenance of homosex
uality or polygamy. However, the theraeutic context ironically
and often constructs the marginal as central by legitimating the
crisis within the sanctioned discourse, as in the case of lesbianism
cited above. The therapist, in effect, participates in centralizing the
crisis (otherwise thought of as the boundary or marginal
phenomenon).
If we recognize how particular forms of conversation sustain
identities, belief systems, and lines of action, then we can imagine
that conversations and significant interactions provide the oppor
tunity for defining a crisis. Interactions n admittedly constrain
those participating from playing out particular autobiographies.
Often, therapist-client conversations help to create and maintain a
crisis for clients by attending to interpretations that are more
culturally 'central. ' Theraeutic conversations often provide the
discursive realm in which the client's ability to 'know' the world in
a different way (for example, s a homosexual) are constrained by
the notions legitimized and privileged within a modeist
theraeutic setting.
However, attention to the notion of different discursive
communities provides a way in which to examine interactions with
one primary question in mind: How is it that what eople are
doing together in this interaction provides the opportunity for
Copyrighted Material
194
Relection and Reconstruction
certain interpretations, explanations, descriptions, and lines of
action to emerge? Of course, this question also suggests that there
are lines of action, interpretations, explanations, and descriptions
that are not possible - that are constrained - by the interactive
process. What people do together provides the viability and sus
tainability of particular lines of action and interpretation (Gergen,
190). Consequently, the constructions of identity and crisis that
emerge when different discursive domains are coordinated provide
potential for new ways of acting.
Participants can achieve this by continually questioning their
own premises and local life worlds. Is it possible for the
therapeutic context to achieve such coordination that new identity
constructions emerge without co-opting the participants' varying
discursive communities?
The Dicusive Theapeutic Context
Some schools of therapy have emerged that attempt to take a post
modem or social constructionist focus. Here, dsursive practics
become important avenues of exploration, as opposed to the tradi
tional emphasis on essential aspects of human behavior or motiva
tion. And, with its emphasis on discourse, the communities within
which particular forms of interaction become viable and sustain
able gather attention. When our emphasis shifts to the communica
tion process itself, the relational construction of identity (and
crisis) emerges. The early work of the Mental Research Institute
(Watzlawick t al. , 1967) was based on this focus, and several
schools of therapy have since evolved (Selvini et al., 1978; Tomm,
1987a, I 987b, 1988; Anderson and Goolishian, 1988; Andersen,
1987).
Once a therapist engages in conversation with a client, the
therapist accepts the client's invitation to e n lnguage about
some topic (Anderson and Goolishian, 1988). At this moment, the
topic is constructed as 'leitimate.' Once leitimized as a topic for
conversation, the ability to examine premises orienting both the
central and the marginal beliefs and actions is presented. The crisis
is not centralized in social constructionist therapy by absorbing it
into the accepted practices and beliefs of the culture. It is, instead,
centralizd in its own terms by the very activity of providing and
sustaining a discursive space.
The relational orientation this provides presumes that tbe client
and the therapist are cooperatively engaged in constructing a
narrative about tbe client's crisis. It is this relational, coerative,
communal orienttion tbat distinguishs a scial constructionist
Copyrighted Material
Reconstructing Identity
1 95
approach from a modernist approach, where the therapist stands
removed, evaluating and diagnosing the crisis by general, culturally
significant criteria rather than locally constructed criteria.
One illustration of social constructionist therapy is the notion of
circular questioning introduced by the Milan team (Selvini et . ,
1 978). Circular questioning i s built on the idea o f relational
language. Rather than ask a client how important group activities
are to the family's relationships (which calls forth a response that
is framed as ' factual' and that simultaneously adopts an indivi
dual's perspective), a circular question utilizes the notion of rela
tional information by asking a third person (perhaps a child) to
comment on how important he or she thinks group activities are to
someone else in the family. For example, the client could be asked,
'How important would your husband say group activities are to
you? . . How would he say you demonstrate your position on this
issue?' These questions focus on the possible distinctions in inter
pretation that can be constructed within the same interactive
context. By privileging the different ways each participant punc
tuates a situation, circular questions shift attention from what are
believed to be centralized 'facts' or 'appropriate interpretations . '
When used, circular questions provide the opportunity for
participants to become observers of their own interactive patterns
by providing the opportunity for various interpretations to emerge
in a non-factual manner. Circular questions make it possible for a
person to contemplate how another might describe or characterize
or justify a particular action or relationship. In this way,
'problems' are less likely to be 'absorbed' into a popular narrative
(either within the significant relational context or within the profes
sional psychological discourse). Rather, a discursive space is
created in which a multiplicity of interpretations and descriptions
become viable.
What is interesting about the idea of circular questioning is the
voice given to multiple persectives. Divergence of interpretation
becomes interesting information rather than the territory upon
which debate and cometition are focused. The mUltiple descrip
tions that emerge in the process of circular questioning provide the
resources for new connections (relationships). ' Data' gathered
through this questioning method quickly become information
about connections among people, ideas, relationships, and time.
Thus, information about patterns and procss (not products or
outcomes) emerges in this context.
Because circular questions do not engage individuals in
upbolding their own version of the world (including the privileged,
professional, psychological version), they allow for a departure
Copyrighted Material
1 96
Reflection and Reconstuction
from the stories or logic that people tend to live and act daily.
They provide an opening for alternative descriptions that often
encompass the multiple voices that have previously been competing
in the discourse. It is more likely to hear a client say, 'I never stop
ped to think that he would see my behavior as avoidance of family
activities,' than to engage in debates concerning veracity. The rela
tional language of circular questions provides a context where
statements become curiosities rather than counter-arguments.
Circular questions are only one example of therapeutic practice
emerging within a relational consciousness. They provide the
means for linguistically shifting the boundaries of what is 'central'
and what is 'marginal. ' In this way, the therapeutic conversation
actively constructs the constraints and possibilities of a crisis situa
tion.
Just as claims to identity formation and crisis definition are not
individual constructions, what counts as a legitimate diagnosis and
subsequent cure are also products of collaborative, interactive
construction. How might a therapeutic context focused on rela
tional forms of discourse approach these issues? Such a context
would not generate conversation about crisis, identity, and
diagnosis as individual possessions but, rather, as descriptions
emerging in a context of communal construction.
To deine and identify a crisis calls attention to the centrality of
language in the construction of what we know. The long-held belief
that language mirrors reality, known as a modernist conception,
gives way to a postmodern account where language is viewed as
constructing our worlds (Gergen, 198 5 ; Shotter, 1 0). This is a
position consistent with Wittgenstein's ( 1 953) notion of language
games where each action is yet another move in an on-going, rela
tionally dependent sequence. The implications of such a view are
bold. What is suggested is that, rather than focus attention on
what is in a speaker's mind, we orient our inquiries to the realm
of discursive practices; that is, we examine what people do together
in interaction and how it is that they accomplish various 'activities'
all the while questioning the premises generated from within our
different communities.
Conclusion
An emphasis on the relational domain in which knowledge is
constructed directs our attention to the community of observers. A
community of observers can be seen as those who interact with one
another and who look to one another for verification of what is
appropriate. In this sense, we can say that it is the community that
Copyrighted Material
Reconstructing dentity
1 97
identifies what counts as a CrISIS, whether that community is
constituted by one's family, friends, co-workers, or professionals
such as lawyers, doctors, psychiatrists, or others.
While social constructionists would argue that observation is in
the domain of language because descriptions of observations are
always, ultimately 'in language,' most 'observers' assume a degree
of detachment and, consequently, of objectivity. Conquergood
( 1 90: 8), following Rosaldo ( 1 989), proposes that we replace the
'visualist bias of positivism with talk about voices, utterances,
intonations, multivocality' in an attempt to shift from models of
observation to models of participation in language. A metaphor of
sight (gaze) implies distance and thus objectivity. A metaphor of
sound
implies
proximity.
And,
as
Conquergood
points
out,
'Vulnerability and self-disclosure are enabled through conversa
tions. Closure, on the other hand, is constituted by the gaze' ( 1 0:
8). In therapy, conversational participation (both verbal and non
verbal),
not observation, is central.
Further, many discursive
domains must be negotiated within the therapeutic context.
A crisis, as a moment in a person's life, is a lived segment in
which vulnerability is 'languaged' (Maturana and Varela, 1 987). Is
it possible to enhance the potential of such vulnerability to
construct new identities, to reconstruct one's talk about the on
going life story? Is this, indeed, what takes place in the interactive
domain of therapy? If therapy is a conversational domain, then
communication processes become the focus. Theraeutic contexts
that consider this emphasis on the discursive aspects of crisis
formation provide the context within which reconstruction
emerges. Clients' problems can be seen as invitations to participate
in certain kinds of conversation (Anderson and Goolishian, 1 988).
When conversations based on relational rather than individual
meanings are pursued, what previously apeared as a crisis and
thus a danger to a client's identity can emerge as an opportunity
for identity reconstruction.
A crisis becomes a wonderful moment to free oneself from ideas
of ' correctness , ' 'objectivity,' 'acceptance, ' and redesign, recon
struct one's place in the on-going narrative or life story. Yet the
success or failure of such an endeavor can only be provided in the
discursive realm.
Again, it is precisely this kind of relation between the potential
and the constraint (Ceruti, 1 986), between the center and the
border (Rosaldo, 1 989), and so too between the crisis and the
'normal' that is constructed in language. A crisis is a cooerative,
communal construction.
It is useful to examine how the conversational narratives in
Copyrighted Material
1 98
Relection and Reconstruction
which therapists and their clients participate become organized so
that a crisis emerges, stays alive, or dissipates. Such a focus marks
a shift in traditional thinking about mental health and social
interaction. It marks a shift from assuming that people have prob
lems (as if they were 'things' to be had) to examining the inter
active (conversational) practices (traditions) that allow problems to
emerge. It marks a shift from assuming that a good theory or
method could uncover the root of the problem and thereby dissolve
it, to acknowledging the discursive practices used by theorists and
researchers - in interaction with their 'subjects' and clients and
within particular cultural and ideological domains - in order to
construct explanations of social phenomena. In sum, the focus is
now on what people (therapists and clients) do together rather than
on any 'essential' aspects of problems or eople.
References
Andersen, T. (1987) 'The relecting tm: dialogue and meta-dialogue in clinical
work , ' Family Prces, 26 (4): 4 1 5-28.
Anderson, H. and Golishian, H. (1988) 'Human systems s linguistic systems:
preliminary and evolving ideas about the implications for clinical theory', Family
rocss, 27 (4): 37 1 -94.
Bakbtin, M. (1981) he Dialogic Imagination, ed. M. Holquist, tr. Caryl Emerson
nd Michael Holquist. Austin, TX: University of Texas Prss.
Batson, G. (1972) Steps to an coloy oj Mind. New York: Ballantine.
Ceruti, M. ( 1986) II vincolo e la pssibilita. Milan: FeltrineUi.
Conquergd, D. ( 1 0) 'Rethinking ethnography: cultural politics and rhetorical
strateies'. Paper prented at the Temple University 1 1th Annual Conference on
Discourse Analysis, Philadelphia, PA.
Gergen, K.J. (1985) 'The scial constructionist movement in moden psychology' ,
American sychologst, 0 : 26-73.
Gergen, K.J. (1989) 'Waranting voice and the elaboration of the elf' , in J . Shotter
and K . J . Gergen
(s), Txts oj Identity.
London: Sage.
Grgen, K.J. (10) 'From heteroglossia to communiation'. Keynote addrss,
Temple University 1 1th Annual Conference on Dicourse Analysis, Philadelphia,
PA.
ergen, K.J. ( 1 9 1 ) The aturated Sef. New York: Basic Books.
Hoffman, L. (198 1 ) Foundatios oj Family herapy. New York: asic ook s.
Jencks, C . ( 186) hat s Post-modernsm? London: St Matin's Press.
Kitinger, C. (1 989) 'The regulation of lsbian identities: lieral humanism s an
idology of cial control' . in J. Shotter and K.J. Gergen (eds), Txts oj Identity.
London: Sage.
Kleinmn, A. (1988) The Ilnss Na"ativs. New York: Basic ooks.
Lyotard, J.F.
(1 984)
he Pstmdem Condition: a Reort on Knowldge.
Manchester: Manchster University Prss.
aua, H.R. and Vrela, F.J. (1987) he eeoj Knowledge. oston, A: New
ie Library.
Copyrighted Material
Reconstucting Identity
1 99
Minuchin, S. ( 1 974) Families and Family Therapy. Cambridge, MA: Harvard
University Press.
Rosaldo, R. ( 1 989) Culture and the Tuth. Boston: Beacon.
Sampson, E . O . ( 1 989) 'The challenge of scial change for psychology: globalization
and psychology's theory of the person' , American Psychologst, 4 (6): 9 1 4-2 1 .
Selvini, M . , Boscolo, L . , Cecchin, G . and Prata, G . ( 1 978) Paradox and Counter
paradox. New York: J . Aronson.
Shotter, J. ( 1 0) Knowing of the Third Kind. Utrecht: University of Utrecht.
Tomm, K. (1987a) ' Interventive interviewing: Part I. Strategizing as a fourth
guideline for the therapist', Family Procss, 26 (I): 3-14.
Tomm, K. (1987b) 'Interventive interviewing: Part II. Reflexive questioning as a
means to enable self-healing', Family Procss, 26 (2): 167-84.
Tomm, K. (1988) ' Interventive interviewing: Part I I I . Intending to ask circular,
strategic, or reflexive questions?' Family Procss, 27 (I): 1 -16.
Tuner, B.S. (ed.) (10) Theories of Modenity and Postmodenity. London: Sage.
Watzlawick, P . , Beavin, 1. and Jackson, D . O . (167) Pragmatics of Human
Communication. New York: Norton.
Wittgenstein, L. ( 1 953) Philosophical Invstigations, tr. G. Anscombe. New York:
Macmillan.
Copyrighted Material
13
Constructionist Therapy: Sense and Nonsense
Jay S. Efron and Leslie E. Clarfield
The quest for new and potent family therapy methods persists,
although few of the approaches that come along retain their
theraeutic magic for very long (Schwartz and Perrotta, 1 985).
Some techniques lose their sparkle just moments ater they are
brought home from a workshop or conference. Like last year's
Christmas toys, these new methods tend to fade in popularity with
use. s the appeal of each diminishes, it is relegated to the bottom
of the therapist's toy box, spurring the hunt for still more
impressive gadgets.
It is of little surprise, therefore, that some characterize the
various forms of constructionism 1 now gaining popularity in the
ield of psychotherapy as simply the latest craze of the fickle
family and strategic therapy crowd. Moreover, they argue that
when striped of 'epistobabble' (Coyne" 1 982a), such therapies are
little more than recombinations of familiar 'reframing' and team
observation techniques already in use. They question whether
constructionist lingo will prove any more substantive or long-lived
than a dozen earlier infatuations.
Rcognizing that we are at a critical juncture in the appraisal of
constructionist approaches, we intend to use this chapter as a vehi
cle for two intertwined purposes. First, we want to clear away some
of the conceptual debris left behind by early interpreters of con
structionism. Secondly, we intend to discuss central aspects of our
own interpretation (Efran et al. , 1 90). For us, constructionism is
neither a new type of therapy nor a snazzy set of techniques to add
to pre-existing repertoires. It is a context within which to apprehend
and mold the therapy contract. As such, we believe that it can lead
to better and clearer designs for client-therapist interaction.
An 'Anything Goes' Mentality
The special issue on constructivism of the Irish Jounal of
Psycholoy (Kenny, 1 988) oens with the epigraph, 'For all those
jumping in the dark. ' (It ends with a poem that poses the poignant
question, 'Have we been fleeced? ' ) These are public acknowledge
ments of the primitive and volatile state of knowledge in the
Copyrighted Material
Constructionist Therapy: Sense and Nonsense
20 1
constructivist domain. At the same time, the publication of that
special issue testifies to the intense interest among professionals in
exploring this new way of thinking. Contributors to such a volume
are groping to establish a shared and workable vocabulary in this
arena. However, at present there is only minimal consensus about
basic terminology, and even less agreement about treatment impli
cations. Some argue that no particular 'approved' constructivist
method will ever emerge, since it is in the spirit of constructionism
to consider all views and positions equally legitimate.
We should state at the outset that we consider this 'one is j ust
as good as the next' interpretation of constructivism fundamentally
wrong-headed. As constructionists, we are as entitled as any other
professionals to choose among alternatives and to express strong
preferences about what is 'right' or ' wrong' for us.
This puts us in sharp opposition to certain critics. For example,
Held assumes that whenever constructivists make 'reality claims, '
they violate their own philosophical dictum that one 'cannot, under
any circumstances, know an independent reality' ( 1 90: 1 8 1). Held
classifies as a 'reality claim' a commitment to virtually anything,
including the constructionist credo itself, since it, too, is an asser
tion about how the world works.
Held notes correctly that, in order to practice, constructivist
therapists must entertain beliefs about why eople get stuck, and
what therapists can do about it. On these grounds, she accuses
them of failing to practice what they preach. Ironically, we make
exactly the same claim , but for diametrically opposite reasons. In
our interpretation, the constructivist framework insists that ( 1 )
everyone has personal preferences, (2) people are entitled t o express
those preferences, and (3) such choices should not be 'disguised' as
objective truths or realities. For us, a 'truth' is a set of opinions
widely shared. As Justice Oliver Wendell Holmes, Jr, asserted,
'What is true is what I can't help believing. '
Constructionists are obliged t o take responsibility for being
advocates of particular positions. They are not enjoined from
having them. Constructionists are even allowed to test their
hypotheses using the canons of science, provided they keep in mind
that science itself is a tradition involving a dialectic betwen the
observer and the observed. It never yields value-free observations.
As quantum theorist John Wheeler puts it, 'Without an observer,
there is no physics' (Overbye, 1 98 1 : 6).
Unfortunately, critics of constructivism pay insufficient attention
to the differences between a ' lat' two-valud logic that does not
take the observer into account, and a more complex and modern
self-referential logic (Brown, 1 972). s Rusell and Whitehad
Copyrighted Material
202
Reflection and Reconstruction
demonstrated, collapsing across self-referential logical levels always
results in contradictions and paradoxes. For example, Whitehead's
maxim that 'all truths are half-truths' may create problems of
analysis in traditional either/or logic, but, taken on its own terms,
it constitutes a perfectly sensible, understandable, and useful state
ment. Similarly, Bateson's well-known adage, 'Science never
proves anything' ( 1 979: 29), cannot - and need not - be proven
scientifically. As Godel' s theorems make clear (see Hofstadter,
1 979), the kinds of contradictions and paradoxes alluded to in criti
ques of constructivism can be found in al forms of theorizing realist as well as anti-realist. They are inescapable. Every theory
inevitably begins with a proposition that signifies an observer's
preference and that cannot be defended within the framework of
the theory itself. For constructivists, the proposition that one never
dirctly gains access to an objective reality is just such a premise,
and it needs neither justification nor proof. It is a starting point,
and does not constitute an improper 'reality claim. '
Abstractions and Obscuritis
Psychotherapy is production. The status quo is being modified. If
it is successful, clients must end up in a different place from where
they began. In that sense, constructionists are no exception to the
general rule that clinicians have preferred methods for moving
people from one place to another. We regret that some construc
tivists feel inclined to deny that they are in this sort of 'inluence'
business.
Perhaps bcause of their ambivalence about producing effects,
much of the advice that has come from constructivist theorists has
been inordinately vague, abstract, and wishy-washy. Therapists and
clients are being told what to do - so softly and ambiguously that
it is dificult to discern the exact nature of the mssage. For exam
ple, therapists may be told that they ought to 'co-construct a
conversation' with their clients. Although the statement isn't mean
ingless, it is of limited value to a therapist about to be confronted,
let's say, with a family whose teenage son has just been killed by
neighborhood drug lords.
Therapists adhering to the constructivist ersective often weave
a vitually impenetrable fog of abstraction.
They talk about
creating ' multiple conversations simultaneously, ' bringing about
change 'unawars, ' elaborating on the 'unsaid,' and developing 'a
new connectedness in language. ' scriptions of this sort fail to
conjure up vivid images of an actual therapist at work. They
exemplify a ersistent danger in the therapy ield - the tendency to
Copyrighted Material
Constructionist Therapy: Sense and Nonsense
203
create lists of principles and abstractions post hoc, presenting them
as if they truly delineated the therapist's in-session mental
processes. In our experience, there are often large gaps between
what therapists do and what they later say they were doing.
By way of contrast, the popularity of the currently fashionable
cognitive-behavioral framework may be linked to the willingness of
those writers to provide clear and simple guidelines for solving
client problems. To be sure, the approach encourages clinicians to
sidestep crucial aspects of experience and relationship (for exam
ple, Coyne, 1 982b, 1 989, 10). Worse yet, it relies on an out
moded and tautological theory of causality and change (Efran and
Caputo, 1 984; Efran et al. , 1 90). Nevertheless, by giving clinicians
a straightforward definition of their role, and a relatively precise
set of operational directives, it rescues those who might otherwise
find themselves floundering in a sea of ambiguity.
ecription versus Prescription
Complicating the problem of interpreting constructionist advice is
the tendency of some writers in the field to slip back and forth
between dscriptive and prscriptive modes - a confusion of
logical tyes. Constructionists tend to use phrases such s 'therapy
as conversation' as if they were injunctions rather than descrip
tions. For Darwinians, 'survival of the fittest' is a fundamental
way of describing life processes. However, porcupines and sala
manders are not required to endorse the principle of natural selec
tion or to go out of their way to ensure that the process works.
Natural selection is a descriptive metaphor - not an exhortation or
set of instructions to secies members. Similarly, for construc
tionists, conversation is a metaphor. It isn't a set of tools that
therapists should be urged to adopt, nor an admonition against
giving clients direct advice, exploring ast history, or avoiding
counter-transference. To the constructionist, ll therapies - even
cognitive-behavioral approaches - will be analyd as co
constructd conversational endeavors. Rational-emotive homework
assignments and psychoanalytic dream interpretations re oth
forms of dialogue, although they may lead in different dirctions.
s Varela states, 'We live and breathe in dialogue and language, '
and conversation i s the embodiment of the human exerience 'par
excellence' ( 1 979: 268).
Conversation is nothing more and nothing less than the every
day, rough-and-tumble adaptational processes that enable us to live
together on this planet. Moreover, conversations are not nces
sarily fragile events that rquire secial nurturing. 'Dialog'
Copyrighted Material
24
Relection and Reconstuction
includes fist-fights, blood feuds, corporate take-overs, suicides,
and political dictatorships. Yet some constructionists insist on
defining 'dialogue' in pale and limiting terms, as if only polite
discussion and an 'openness' to alternative viewpoints qualify. It is
naive and restrictive to believe that positive gains are usually
accomplished through calm, rational deliberations or that only in
an atmosphere of studied neutrality can clients make progress
toward their goals.
Constructionists can be defined partiy in terms of their
preference for the conversational metaphor, just as Darwinians can
be recognized by their reliance on natural selection as an organizing
principle. However, constructionism does not necessitate running
therapy sessions as open forums, consulting with team members,
avoiding DSM I II-R diagnoses, de-emphasizing genetic explana
tions of alcoholism or schizophrenia, refraining from making
strong predictions, or refusing to tell clients what they ought to do.
Under certain circumstances, each of these therapeutic preferences
may prove defensible. None of them is basic to constructionist
theory.
Hierarchy and Pasivity
More than a few constructionist therapists have selected for them
selves the role of ' facilitator' instead of 'coach' or 'dirctor. ' They
aim to establish a supportive context rather than to prescribe
change directly. They 'trust' that change will somehow hapen of
its own accord when the time is ripe. Some have become as non
dirctive in their stance as the early Rogerians.
What is disturbing in this development is that some of these
therapists have bcome convinced that these ways of working are
dictated by principles and constraints inherent in the constructivist
model - as if it is somehow anti-constructionist to see eople
individually, to take sides, to give specific advice, to hold im
opinions, to argue, to work without co-therapists, and so on.
For many family and strategic therapists, the 'polite' version of
constructionism has perhaps provided a convenient escape route
from the highly manipulative and directive modes of therapy in
which they were previously trained. The image of the adversarial
family therapist as owerful magician and tactician has ben
increasingly under attack by feminist writers and by memers of
mental health advcacy groups. Having grown weary of attempts
to outmaneuver powerful family resistances, these workers have
welcomed an approach that appears to license a more egalitarian
posture. Family therapists had been looking for a more 'aesthetic'
Copyrighted Material
Constructionst Therapy: Sense and Nonsense
format (Keney.
205
1 983) in which they could retain the notion of an
(Watzlawick. 1 984) but de-emphasize power
'invented reality'
politics.
Recent interpretations of constructionism have made
available to them the somewhat 'softer' model they had been look
ing for. Our objection is not to their preference, but to the
insistence that this therapeutic style represents the essence of the
contructionist perspective.
In this connection, we found reader reaction to our recent book
(Efran et al.,
1 90) interesting. Some constructivist colleagues liked
(and agree with) much of what we had to say, but we were
chastised for specifying in too much detail how we ran our own
therapy sessions. Their point was, 'That isn't constructivism - that
is you. ' Of course it was us. But constructivism isn't a special
method. Part of the virtue of the approach is that it
legitimizs an
unabashed presentation of who we are and where we stand. After
all, how is an ' invented reality' to get itself invented, if we all sit
on the sidelines, feigning neutrality and waiting for something
interesting to crop up? In our view, a participatory epistemology
invites participation. Constructivist books (and therapies) like our
own are not required to be apolitical and imersonal. They should
deal forthrightly with issues of ethics, morals, responsibilities. and
visions of the future. They are allowed to advcate and teach, lead
and inluence. As we said earlier, constructivists are not prohibited
from having and expressing preferences, hoes, and opinions. They
are only enjoind from claiming that these belong to someone else,
or derive from a privileged access to an outside, objctive reality.
Clients. too, are invited to take responsibility for their positions.
We affirm Richard Bach's position, 'Your only obligation in any
lifetime is to be true to yourself. Being true to anyone else or
anything else is not only impossible, but the mark of a fake
messiah' (1977: 59).
Maturana was once asked by a therapist at a conference why he
or any erson should do therapy, escially if there were no
objec
tive criteria by which to determine the characteristics of the good
life. Maturana's answer was simple and straightforward: 'Because
he or she wants to.' To the structure determinist. the ultimate
reference for a human being s himself or herself. We recall the late
Martha Graham's response to interviewers who askd her why she
chorographd: 'o I would have something to dnce.'
We are concernd that a numer of Maturna's
(1988) ids -
for example, the notion that each of us lives in a unique 'multi
verse,' and that 'instructive interaction' is a structural imossibility
- have been widely misunderstood. Misconceptions surrounding
thse concepts re leading some therapists to abandon otentilly
Copyrighted Material
26
Relection and Reconstuction
useful strategies . Although direct 'instructive interaction' is an illu
sion on the part of an observer, and not a good description of how
the biological system operates, the principles of structure deter
minism do not imply or require that schools close or that teachers
keep the fruits of their investigations to themselves. Teaching and
learning remain alive and well. Maturana himself is a superb
educator and has no intention of deserting the classroom any time
soon, nor of withholding from students the conclusions he has
reached based on a lifetime of thinking and experiencing.
Yes, it is true that every student at a lecture will be uniquely and
differentially affected by the interactions that take place there.
However, bcause students are structured similarly and share
commonalities of language and heritage, there will also be points
of intersection in their experiences. Moreover, in the attempt to
educate others, we simultaneously enhance our own understandings
and move the communal effort forward.
Cyberneticists point out that human beings - unlike so-called
'trivial machines' - are not fully predictable (von Foerster, 198 1 ) .
However, this piece o f cybernetic wisdom was never intended to
discourage therapists from using past experience as a guide to
future action. Even with non-trivial entities, it makes perfect sense
to formulate plans and make educated guesses about what might
come next. Expert advice is still preferable to novice opinion,
although it cannot be expected to prove correct in every single
instance. Some constructionist therapists act as if the absence of
erfct predictability and direct instructive interaction means that
they must eschew the role of expert and abandon all attempts to
anticipate the future and inluence outcomes. They seem to believe
it is better to let change come about 'unawares, ' and they
sometimes act as if their aim was to celebrate the haphazard.
Fortunately, caterers and surgeons show no signs of having been
troubled by these sorts of epistemological dilemmas. Thus, caterers
regularly prdict how much food they will need to satisfy a given
crowd, and their estimates are rarely far off. Similarly, surgeons
approximate where to make the first cut, and what kinds of struc
tural changes are apt to make a difference. Both caterers and
surgeons forcefully move events in particular directions and adjust
their strategies when the unexpected occurs. Nothing in construc
tionism or structure determinism suggests that therapists should do
otherwise.
Therapists who have dcided to adopt a neutral stance and to
eliminate elements of hierarchy from their work have generally not
consulted their clients about the matter. This creates an incon
sistency etween 'text' and ' sub-text' akin to what happens when
Copyrighted Material
Constructionist Therapy: Sense and Nonsense
207
parents announce to their offspring that certain family issues will
now be settled 'democratically.' This doesn't eliminate parental
authority - it disguises it. Similarly, in the Summerhill experimen
tal educational environment (Neill, 1 90), students were permitted
to hold council meetings and vote on various matters, but everyone
was clear that headmaster Neill was in charge - especially since the
school's licence was in danger of being revoked if matters were to
get out of hand. The students voted 'freely' as long as they voted
correctly or when the issues on which they voted didn't threaten
core organizational values.
Some therapists have now decided that what clients want is a
therapist who is neutral, and who operates in a setting that is non
hierarchical. For example, Hoffman ( 1 985) claims she wants to de
emphasize hierarchy without blurring distinctions and boundaries.
And yet, it is distinctions and boundaries that form hierarchies you cannot have one without the other (Brown, 1 972). We agree
with Golann that, 'despite the good intentions of such leading
theorists as Boscolo, Cecchin, and Hoffman, constructivism and
the observing-system stance have not yet led to a substantially less
intrusive or hierarchical family therapy practice' (1 988a: 56).
In fact, the very idea that hierarchy can be eliminated in therapy
strikes us as absurd and counter-productive. The client has a
problem and is seeking help from someone who presumably knows
something about how to improve matters . (Even when it is only
our cars that need repairs, we are inclined to grant god-like hier
archical status to ny auto mechanic who seems able to intervene. )
Moreover, therapeutic encounters usually take place on the
therapist's turf and involve remuneration. In a society such as
ours, those factors alone are sufficient to fix and communicate the
shape of the hierarchy.
Along these lines, a psychoanalytic teacher used to remind us
·
that when two individuals lunch together, you can tell who is
'buying' and who is 'selling' by who picks up the check. (The
hierarchy is clear, although it may be trickier to discern from a
distance the particular commodities that are under negotiation.)
Similarly, therapists - constructioist or not - are selling a product
and running a 'shop.' They get to set shop policy. Clients vote on
the arrangement by continuing to avail themselves of the services
being offered or by deciding to shop elsewhere.
Tbeapist Neutlity
We have already alluded to the issue of theraeutic neutrality. In
our view, it is a chimera. To the constructionist, no stance is
Copyrighted Material
208
Relection and Reconstruction
apolitical or neutral (Durkin, 1 98 1). Epstein and Loos recently
suggested that the constructivist therapist 'must develop a position
that simultaneously respcts al the views of al the participants'
( 1 989: 4 1 6; emphasis added). To act as if all views are equal and
that we - as therapists - have no favorites among them undercuts
the very sort of frank exchange we want and expect to have with
our clients. It patronizes them, compromises our own integrity,
and treats open dialogue as if it was an endangered species needing
'hothouse' protection.
How Many Obervers are Enough?
Not all the suggestions that have been made in the name of con
structionism are abstract and heady. Some writers have proposed
procedures that are concrete and circumscribed. Unfortunately,
many of these suggestions bear only a tangential or superficial
connction to the constructionist principles they presumably
embody. For example, because constructivists recognize that
knowledge arises as a function of the activities of an observing
community, some therapists have felt called upon to gather up
their own secial group of 'observers' and plunk them down
behind a one-way mirror. The result is practically a parody of what
hapens when workers, illed with enthusiasm for a new philo
sophical insight, attempt to translate that insight directly into
tangible form. It is a form of the fallacy of misplaced concreteness.
Something very similar happened in the early days of family
therapy. Bcause it was called 'family' therapy, it was assumed that
ll members of the family should be present. Even today, begin
ning family therapists sometimes ask, ' How can 1 do family work
if the erson's parents re deceased? ' or 'I wantd to do family
therapy but the client is living in an apartment by herself. ' Even
though Murray Bowen ( 1 978), one of the founding fathers of
family therapy, coached eople to work with members of the
family outside the therapy session, the notion has ersisted in some
quarters that family therapists must have lots of family members
physically present. Many have had dificulty rasping the notion
that faily work is a way of thinking about life and problems, not
ncessarily a particular arrangement of bodies in a room.
Obviously, placing an observing team behind glass in no way
ensures that the resulting work will be particularly constructionistic
or will avoid the pitfalls of 'linearity' that are sometimes said to
result when there is just one client and one therapist present.
Morover, the quality of the therapy is not determind by how
frquently the lights and sound system are reversd, or by the
Copyrighted Material
Constructionst Therapy: Sense and Nonsense
209
schedule on which therapists flit back and forth to confer with
their colleagues behind the mirror or in the next room.
It is true that Bateson ( 1 979) wrote about the virtues of so-called
'double description, ' such as when binocular vision makes depth
perception possible. However, useful erspectives are not neces
sarily correlated with the number of individuals whose comments
are sought. Edison, Einstein, Ford, Beethoven, Picasso - and, for
that matter, Bateson himself - all managed to do quite nicely as
solo acts. The double, triple, and quadruple description that
enhanced their work did not require frequent committee meetings.
Although Bateson ( 1 972) emphasized the importance of an ecology
of ideas, he was not suggesting that you had to pack the entire
ecology into your car and take it to work with you.
Again, these procedures turn an idea - a description - into a
concrete and potentially suericial recie. Besides, as Rabkin
( 1 970) points out, there is no such thing as a single therapist and
a single client meeting together. People always represent an inter
face between portions of a communal 'network.' Even in indivi
dual treatment, the client brings his or her family or
'problem-determined system' (Goolishian and Anderson, 1 987) into
the room, and the therapist is accompanied by his or her ersonal
and professional support system . Not everyone has to be there in
erson.
Lettes to Go
Besides recommending the use of observers, therapists influenced
by the Milan group have introduced exotic variations of procedure,
such as presenting the family with a missive detailing the musings
of the team, or giving cryptic instructions about what to do next.
One wonders what clients make out of some of the mysterious
ways in which their cases are being managed. A number of investi
gators have reported consternation on the part of at least some
family members exposed to these procedures, and a lot of us know
many more such horror stories on the basis of convention gossip
and personal experience. One family member put it this way: ' I
would have liked to know the purpose o f the group. The whole
thing was couched in such secrecy. When I asked for information
about the objectives of the group, my questions were answered
with other questions . . . . I never felt so used and guinea-pigged in
my whole life ! ' Another said, ' It was very disconcerting when [Dr
Xl was called out in the middle of [an] emotional sequence and
then comes back and repeats mechanically what !the] group says'
(Mashal et al. , 1 989: 67). One wonders whether members of
Copyrighted Material
210
Relection and Reconstuction
future generations will consider these procedures as distinctly
quaint, the way we now view bloodletting. Fortunately for those of
us who lack sophisticated audio-visual set-ups and cannot easily
assemble a clinical cast of thousands, effective constructionist
therapy will probably turn out to require nothing more elaborate
than a therapist, a room, and one or more individuals with
problems on their minds.
Spcial Qustion Formats
Some theoreticians have presumed that the 'magic' of construc
tionism is contained not so much in who sits where, and who writes
letters to whom, but in the particular formats used for asking ques
tions. However, in our view, neither circular questioning nor
relexive questioning are necessary devices for the constructionist
therapist, and in some instances they may be counter-productive.
We are not fond of pat verbal formulas for several reasons. First
of all, they create an ilusion of impartiality and fair play. Golann
( 1 988a, 1 988b) notes that such question-asking disguises the
therapist's actual motives: 'It is shortsighted not to realize that
asking hypothetical questions of eople who are ambivalently
invested in change involves the therapist in an exchange of power'
( 1 988b: 69). And, 'if the therapist's hyotheses are invisibly
communicated by the pattern that connects the therapist's ques
tions . . . one must ask if such forms of therapy are an improve
ment over earlier strategic forms of practice' ( 1 988a: 63). In our
view, therapists should be more explicit about their stance and
should model the taking of responsibility. Circular questioning can
serve to cloak therapist intent behind a mask of general inquisi
tiveness.
Futhermore, clinicians tend to gain a false sense of scurity by
following pre-determined question formats. Thse recies make it
all too esy for clinicians to 'go on automatic.' Trainers of
Rogerian therapists used to complain that common client-centerd
phrasings too readily became mindless formulas. Circular ques
tioners may launch into a formulaic succession of inquiries without
having to grapple with session or treatment goals or the relevance
of the content to the issues at hand. Clients, for their part,
sometimes answer such questions just to be olite, without having
an inkling as to their purpose.
Tomm ( 1 988) judiciously rcognizes that one cannot spcify a
'circular' or a 'relexive' question independently of context and
therapist intent. However, many practitioners have managed to
ignore this caution. In smple tas we have heard, the therapist
Copyrighted Material
Constructionst Therapy: Sense and Nonsense
21 1
sounds more concerned with having a steady stream of questions
ready to ask than with determining the effects of the questions they
have already asked. The result is a triumph of tchnique over
content. Appropriately or not, each person is asked in round-robin
fashion to comment on the reactions of others. It has yet to be
demonstrated that circular or reflexive formats yield any secial
advantage in terms of what participants gain, or that they enable
clients to arrive at more sophisticated causal formulations.
Effective therapy must be continually re-created in the context of
participant interaction. Otherwise it quickly deteriorates into a
series of canned routines. Clinicians often report how wonderfully
an intervention worked on its first trial, and how lat it fell when
they tried to resurrect it for what seemed to them like a similar
occasion.
Tberapy and tbe Convesational Domain
It may be useful to remind ourselves that the word 'psychotherapy'
was coined around 1 889 simply by combining the words for mind
( psyche) and treatment (therapeia). In the dualistic thinking of the
day, it seemed apparent that if there were treatments for the bdy,
there also should be some for the mind. Unfortunately. none had
actually been invented, and to this day the term lacks unique,
spcifiable referents. It can be applied to almost anthing clients
and therapists might decide to do together, providing it isn't
aginst the law.
From our point of view, psychotherapy is not a secific set of
procedures - it is a form of ducation. It differs from other educa
tional ventures mainly in terms of the nature of the curriculum and
the arrangement of the student body. Clients are tpically seen in
offices instead of classrooms. They are not ing dere credits
or execting to achieve proficiency in secific content areas, such
as mathematics, music, or chemistry. Instad, the focus of the
tutoring is on living arrangements and life satisfaction. The success
of the venture, s Freud suggested long ago, is usually ssessd in
terms of enhanced capacity to work, play, and love.
Objectivists may assume that therapy fXs broken emotional
machinery, improvs mental health, or roots out irrationl thinking.
However, constructionists are clear that they are simply working at
an ducational endavor under the terms of a student-tacher
contract. Authoriation to pred ds not come from having
discovered objective laws in psycic machinery, but from having
negotiated
a satisfactory arement betwen paticipnts that
adheres to the limits stablishd by the larger community. Just as
Copyrighted Material
212
Relection and Reconstuction
a student generally signs up for a course at a licensed institution,
clients (or their advocates) hire particular therapists or agencies to
tutor and coach them. The contract need not be written, but once
it is in place it establishes goals, procedures, and roles for everyone
involved . At the conclusion, the requirements of such contracts
have either been satisfied, renegotiated, or abrogated. Obviously,
the first and second options are preferable to the third.
The natural medium of therapy - as in most other educational
pursuits - is language. The context is basically philosophical rather
than medical, and constructive rather than simply remedial. The
key to therapy as well as other forms of education is what
Maturana calls 'orthogonal interaction' (Maturana, 1988). We will
say more about that shortly. Language, of course, is not just
verbal exchange - it is a pattern of communal activity. Words and
symbols are ways of experiencing ourselves in the context of a
community. Different vocabularies embody and sustain different
social arrangements. It is true, for example, as Johnson maintains,
that 'the language of science is the better part of the method of
science' ( 1 946: 59), and that the method of science is fundamen
tally a formula for organizing communal living. Religion, too, is
a set of organizational guidelines. Each vocabulary generates its
own set of experiences, creates an idiosyncratic brand of knowl
edge, and generates distinctive social imperatives (Maturana and
Varela, 1987).
Moreover, in a system of language, there are no synonyms. Each
word or symbol represents a unique coordination of actions and
pattern of consequences. Two words may seem synonymous to an
observer when he or she has no immediate interest in the dimen
sions along which the terms differ. However, the distinctions that
an observer ignores on one occasion may become critically impor
tant on another. Diplomats quickly discover that successful rela
tions can hinge on subtle distinctions of vocabulary and ritual to
which the folks back home pay little attention. Similarly, therapists
must appreciate that a choice of words dictates a form of inter
acting. For example, the term 'anxiety' usually creates a bit more
mystery than the term 'fear. ' A person is therefore more likely to
seek treatment for 'test anxiety' than for fear of coming home with
poor grades. Overcoming fear is apt to require achieving mastery
or demonstrating courage. Anxiety, on the other hand, is more apt
to require medication or relaxation training. (In our own work, we
attempt to translate the mysterious into the ordinary.)
As we implied earlier, if constructivism stands for anything at
ll, it stands for an appreciation of the fact that 'everything said
is sid from a tradition' (Varela, 1 979: 268). Meanings do not loat
Copyrighted Material
Constructionist Therapy: Sense and Nonsense
213
around i n the stratosphere, disconnected from the contexts in
which they were generated. They are performances that 'live in'
and maintain particular conversational settings. Reality may be
invented, but it is also situated.
Because in our culture we have had a tendency to reify the
distinction between words and actions, we generally underestimate
the importance of the former and focus too heavily on the latter.
Words constitute a secialized form of action, and, of course, are
involved in virtually all other forms of activity. You can play
baseball without an official field and without a glove, but not
without words. It is also a mistake to assume that because con
structionists emphasize language processes, they are dealing with
just 'interpretations' of problems - refrnings - rather than with
the problem themselves. 'Real problems' are interpretations - they
are never simply collections of facts. Moreover, interpretations are
consequential - not simply epiphenomenal.
These are not 'subjective' matters. In a system of thought like
constructionism in which objectivity is considered an observer illu
sion, subjectivity also becomes an ambiguous term. Changing the
status of one automatically changes the status of the other. (When
you modify the meaning of 'up,' 'down' is also affected . ) Thus,
constructionists replace the usual objective/subjective dichotomy
with an appreciation of the nature of participation. In fact, con
structionism avoids being solipsistic precisely because it emphasizes
that what people think, say, do, imagine, and feel is constituted by
the form of their participation. As elements of an on-going ecology,
people are not free-standing units who can conceptually pack up and
go wherever they like, whenever they please. They are constrained
by their structures and their circumstances. Unlike the White Queen
in Through the Looking Glss, it is not feasible for human beings
to believe five or six impossible things before breakfast.
About the best we can do - and it is often sufficient - is to note
the eculiar social and structural prison in which we are confined.
We believe what we do, and do what we believe. We might wish
that a chair were a table or that a malignant cancer were a harmless
wart, but wishing doesn't make it so. We have deep structural
obligations that require us to play by the rules we have devised.
Constructionism is therefore not a license to engage in pretense or
to encourage people to rely inordinately on wishful thinking. In
fact, most individuals whom therapists see are already too heavily
involved in fantasy and fabrication. Words represent a relatively
stable - and sometimes painful - set of practices. However, few
explore all aspects of the verbal terrain that are otentially
available to them, and that is where a therapist may be of use.
Copyrighted Material
214
Re/ection and Reconstruction
Ortbogonl Inteaion
As we mentioned earlier, orthogonal interaction is the key to
therapeutic change. Consider the auto mechanic who is unhappy
with how a car is running. He removes the spark plug, adjusts its
gap with a tool, and replaces it in the engine. As a result of the
slight change in the structure of the plug, it performs its role
differently, and the entire system operates more efficiently. That is
a simple example of orthogonal interaction. The interaction
between spark plug and mechanic was orthogonal - literally,
perpendicular - to what ordinarily happens to the spark plug as a
component of the engine. Ater the spark plug is modified, it
relates differently to the other engine components, and the entire
system undergoes revision. Therapists and other educators are in a
position to interact orthogonally with members of organizations;
they provide opportunities to operate outside ordinary 'club' rules.
Fortunately, the therapist isn't a member of the same 'clubs' as
the client. Therefore, he or she can introduce novel and catalytic
pattens of orthogonal interaction. In doing so, however, it is
essential that the assumptive structure of these clubs not be
replicated in the therapy. As Maturana and Varela report, 'The
solution, like all solutions to apparent contradictions, lies in
moving away from the opposition and changing the nature of the
question, to embrace a broader context' (1987: 135). The
philosophy of constructionism is of help in this respect in several
ways. First, the constructionist therapist does not presume that
club suppositions represent immutable objective realities. The
therapist neither trivializes such communal arrangements nor takes
them to be singular truths. Many new patterns can be constructed.
We n agree with Wittgenstein's observation: 'The limits of
[people's) language mean the limits of [their) world.' Broader and
more inclusive formulations are apt to prove advantageous.
Orthogonal interaction is required to generate additional language
distinctions and thus breathe life into new alternatives. However,
constructionist therapists must not lose sight of the investment
individuals have in preserving certain desirable asects of their
current club memberships. Emotional contradictions in living
(Mendez t al. , 1988) are resolved when the new framework has
suficient room for those older positive elements to be incororated
into the newer relationship arrangements. For example, a erson
moves into his or her own apartment, but still retns home for the
family's traditional Sunday dinners.
A client came to an initial sssion complaining of the 'bad wek'
she just had. (Notice that in this erson's language, it is the week
Copyrighted Material
Constructionist Therapy: Sense and Nonsense
215
that was considered 'bad,' rather than certain decisions that arose
from her pattern of living.) The reaction she expected from her
therapist was sympathy and support, because that was how friends
and relatives - her 'club members' - generally responded. Instead,
the therapist inquired about why having a 'bad week' should be of
concern to anyone. Besides, even if others were to care 'deeply;
would that really make much of a difference? Clients sometimes
think the answer to that question is certainly 'yes; but as they
think about it at greater length, they realize that the sympathy of
others obtained under such circumstances is rarely nourishing to
the self.
The therapist's responses were not what the client expected, but
they led to a far-reaching and fruitful discussion about the nature
of the therapy contract, the meaning of life, and the linkage she
had established between self-satisfaction and the approval of
others. She saw how certain assumptions about what she needed
from others, and what she expected to receive from them, were
directly tied to severe disappointments in her social life and other
relationship dificulties. After leaving the session, the client went
home with renewed energy and decided to throw out an old and
hated piece of fuiture. The next day, she signed up for an art
course at a neighborhood adult education center. Witing for
approval from others began to seem less important to her than
acting on her preferences.
CODduioD
Because we are in the middle of an epistemological revolution, it
would be unrealistic to expect definitive answers to every question
posed about constructionist approaches. On the other hand, it is
hard to avoid sympathizing with those bewildered souls on the
professional firing lines who feel the ned for more concrete
instructions, particularly from those implying that they have been
heading in the wrong dirction. Clinicians ned to know how
constructivism might help them deal more effctively with a quar
reling couple, a cocaine-addicted teenager, a suicidal husband, a
house-bound agoraphobic, an obsssive hand-wsher, or a high
schol dropout. Some of the advice given to date seems unneces
sarily abstract and idealistic. Other advice is more scific but is
not ncessarily derivd from constructionist principles. In our view,
construtionism desn't necessitate being neutral, avoiding hier
archy, or waiting for change to hapen of its own accord. Nor
ds it require secial audio-visual facilities, teams of therapists, or
secial questioning tchniques.
Copyrighted Material
216
Relection and Reconstuction
Psychotherapy is a form of education. The medium of therapy
is language. Therapist and client interact 'orthogonally' in an
attempt to generate more encompassing alternatives. Construc
tionism highlights the nature of the communal enterprise, as well
as the notion that there are many possible legitimate living
arrangements, only a small subset of which have been explored. It
neither trivializes social interaction nor the accompanying and
necessary use of words and symbols. The constructionist therapist
takes responsibility for his or her opinions, values, and beliefs, and
the consequences connected to them. Moreover, he or she encour
ages clients to do the same. Clients are tutored to see 'symptoms'
as generated by and embedded in current living patterns rather
than as products of mysterious outside forces or intenl psychic
diseases.
Nots
The authors wish to thank Ela R. Efran, Richard J. Leffel, and Jeanne Akillas for
their help in prepaing s manucript for publication.
1. In what follows we use the terms 'constructionism' and 'constructivism' inter·
changeably. When we are quoting or discussing a particular writer's views, we use
the term usd by that author.
References
Bach, R. (1977) llsios: the Adventurs oj a Reluctant Mssah. New York:
elacone Prss (Cratures Enterprises, Inc.).
Bateson, O. ( 1 972) Stes to an Ecoloy oj Mind. New York: Ballantine.
Bateson, O. (179) Mind and Nature: a Ncssary Unity. New York: Bantam.
Bowen, M. (1978) Family Therapy in Clinical Practice. New York: Jason Aronson.
Brown, O.S. ( 1972) Laws oj Form. New York: Julian Press.
Coyne, J.C. ( 198a) 'A brief intrduction to epistobabble', Family Therapy
Networker, 6 (4): 27-8.
Coyne, J.C. (1982b) 'A critique of cognitions s ausal entitis with particular
reference to depression', Cognitive Therapy and Rarch, 6: 3-1 3 .
Coyne, J .C. ( 1989) 'Thinking postcognitively about deprssion', in A. Frean,
K.M. Simon, L.E. eutler and H. Arkowitz (eds), Comprehesive Handbook oj
Cognitive Therapy. Nw York: Plenum. pp. 227-4.
Coyne, J.e. (10) 'Concepts for understanding marriage and developing techni·
ques of marital therapy: cognition uber Alls?' Journal oj Family sycholoy, 4:
185-94.
Durkin, J.E. (1981) Living Grous: Group sychotherapy and General System
Theoy. New York: Brunner/Mazel.
Efran, J .S . and Caputo, C. (1984) 'Paradox in psychotherapy: a cyenetic ersc
tive', Jounal oj Bervior Therapy and xperimental sychiaty, IS: 235-0.
ECran, 1.S., Lukens, M.D. and Lukens, R.J. (10) Language, Stucture, and
Cwnge: Framewors oj Meaning in sychotherapy. New York: Nonon.
Copyrighted Material
Constructionist Therapy: Sense and Nonsense
217
Epstein, E.S. and Loos, V.E. (1989) 'Some irreverent thoughts on the limits of
family therapy: toward a language-based explanation of human systems', Jounal
of Family Psychology, 2: 05-2 1 .
Golann, S. (l988a) 'On second-order family therapy', Family Proces, 27: 5 1 -65 .
Golann, S. ( l 988b) 'Who replied first? A reply to Hoffman', Family Proces, 27:
68-7 1 .
Goolishian, H . and Anderson, H. ( 1 987) ' Language systems and therapy: an evolv
ing ida', Psychotherapy, 24: 529-38.
Held, B.S. (10) 'What's in a name? Some confusions and concerns about
constructivism', Jounal of Marital and Family Therapy, 16: 1 79-86.
Hoffman, L. ( 1 985) 'Beyond ower and control : toward a 'second order' family
systems therapy', Family Systems Medicine, 3 : 381-96.
Hoffman, L. ( 1 988) 'A constructivist position for family therapy' , Irish Jounal of
sychology, 9: 1 10-29.
Hofstadter, D.R. ( 1979) Godel, Escher, Bach: an Etenal Golden Braid. New York:
Basic Books.
Johnson, W. ( 1 946) People in Quandaris. New York: Harper & Row.
Keney, B.P. (1983) Asthetis of Change. New York: Guilford Press.
Kenny, V. (0.) ( 1 988) ' Radical constructivism, autopoiesis and psychotherapy',
secial issue of Irsh Jounal of Psycholoy, 9 (I).
Mashal, M., Feldman, R.B. and Sigal, J . J . ( 1 989) 'The unraveling of a treatment
paradigm: a followup study of the Milan approach to family therapy' , Family
Procss, 8: 457-70.
Maturana, H.R. ( 1988) ' Reality: the search for objctivity or the quest for a
comelling argument', Irsh Jounal of Psychology, 9 ( 1 ): 1 -24.
Maturana, H.R. and Vrela, F. J. (1987) The Tre of Knowldge. Boston, MA: New
Science Library.
Mendez, C.L., Coddou, F. and Maturana, H .R. (1988) 'The bringing forth of
pathology', Irsh Jounal of Psycholoy, 9 (I): 14-72.
Neill, A.S. ( 1 0) Summerhill: a Radical Approach to Child Rearing. New York:
Hart Publishing Co.
Overbye, D. (1981) 'Messenger at the gates of time', Science '81 , June: 6 1 -7 .
Rabkin, R. ( 1 970) Inner and Outer Space: Introduction t o a Theoy of Social
Psychiatry. New York: Norton.
Schwartz, R. and Perrotta, P. ( 1 985) 'Let us sell no intervention before its time',
Family Therapy Networker, July-Aug . : 1 8 , 20-5.
Tomm, K. ( 1 988) 'Interventive interviewing: Part III. Intending to ask circular,
strategic, or relexive questions?' Family Procss, 27: 1 -16.
Varela, F. J . ( 1 979) Principls of Biological A utonomy. New York: Elevier-North
Holland.
von Foerster, H . ( 1 98 1 ) Obseving Systems. side, CA: Intersystems Publiations.
Watzlawick, P. (1 984) The Invented Reality: How Do We Know What We Believe
We Know? New York: Norton.
Copyrighted Material
Index
advisory option 167
AGS Institute 1 38
Ammons, A.R. 16, 1 84
Andersen, T. 16, 1 7 , 20-7, 64, 70,
75, 78, 79, 82, 9 1 , 1 82, 1 94
authenticity 98-9
Bach, R. 205
Bakhtin, M. 1 88
Batson, G. 12, 0, 48, 49, 56, 59,
70, 72, 78, 88-9, 1 I 7, 188, 202,
9
erger, P.T. 1 5 5 , 1 56
Bernier, M.G. 1 50
Blikstein, I. 1 55
boundary phenomenon 187-8, 1 93
Bowen, M. 208
Brattleboro Family Institute 69, 78
Brown, G.S. 201 , 207
Bruner, J . 32, 97, 98, 1 1 2
BUlow-Hansen, A. 58-9, 65, 66
Ceruti, M. 1 97
circular questioning 195-6 , 2 1 0- 1 1
Clifford, J. 2 1 -2, 97
co-construction 5 1 , 74, 92, 1 0 1
cognitive behaviorism 203
collaboration 0, 1 36-7
communal elief 70
complementary interaction pattern
123-4
Conquergod, D . 1 88-97
constructionism see social
construction
constructivism 3, 8, 26, 42, 2-2,
24, 205, 2 1 2- 1 3
conversation 29, 32, 0 , 62-3, 66, 75,
9 1 -4, 4, 2 1 1
Coyne, J.C. 00, 203
crisis
construction of 1 86-9
oportunity for change 1 29-3 1
Cronen, V.E. 1 2- 1 3
curiosity 0-1
cybernetics 7, 26, 86, 26
deconstruction theory 69, 7 1
deficiency language 1 5 5
Derrida, J . 8, 7 1 -2
de Shazer, S. 1 37, 1 39
developmental psychology 10- 1 \
dialogical process 29-32, 109, 1 82
Dilthey, W. 98
discourse 74-8
in construction 1 89, 1 0
shifted 7 7
discursive
communities 1 92
context 1 94-6
dominant story 108-9
DSM 1Il 8
dualism 43
epistemological erspctive - 1
epistobabble 20
Epston, D. 73, 16, I I I
ethics 2 1 -2
ex-mental patients 3
family therapy 70, 86
feminist scholars 3
Flax, J. 7 1
folk wisdom of crisis 1 86-7
Foucault, M. 8, 1 3- 1 4
freedom I I I
Freud, S. 2
Furman, B. 1 9
Gadamer, H . 3 1
Galveston Family Institute 17-18
gams 88-0
Garfinkel, H. 33
Gertz, C. 73, 6, 97, 10
general system thory 12- 1 3
Gergen, K. 8 , 10, I I , 28, 4 , 70,
1 5-5, 173, 1 9 1 , 1 6
Gergen, M . 1 5-5
Gstalt 1 1 8
Copyrighted Material
Index
Gilligan,
15
20
C.
Golann, S .
101
Mink, L.
56, 1 87
19
modernism 70, 168-72
monological prcess 1 9
Minuchin, S .
Goolishian, H.
1 1 , 20, 26, 27, 4 1 ,
54, 64, 70, 74, 7 5 , 9 1 , 1 82, 194
Gould, S. I I
Mishler, E.
Harre, R .
8, 1 2
3 , 8 , 26, 28, 30, 3 2
hierarchy 79, 24-5
Hoffman, L . 4 1 , 56, 70, 78, 207
Horney, K . 2
Huizinga, J. 1 52-4
hypnosis 143-8
hypothesis 0
narration
hermeneutics
narrative
70-3, 97-8, 1 56-64
166-85
identities 28, 1 5 2
psychoanalysis 1 10
rconstruction 1 8 1
therapy 74
Neill, A.S. 207
objectivity in social research
43-7
1 -2
O'Hanlon, W.
individual knower
orthogonal interaction
214
181
1 24-9
1 76-7
interpersonal crises 129-3 1
interpretive method 97
Iser, W. 9
interaction patterns
paradoxical intervention
internal models
pathologizing distinctions
Jorgenson, J .
88
1 2 1 -2, 1 28 ,
1 3 1 -3
1 2- 1 3
3
postmodernism 7 , 1 8 , 69, 70, 7 1 , 80,
172-5, 1 78-8 1 , 1 9 1 -2
power 1 5 , 47, 120
process orientation 8 1
problematic discourse 69
puppetry I SO
Pearce, W.B.
phenomenologists
70
10
71
Keeney, B . 48, 20
Kitzinger, C. 1 92
Kleinman, A. 192
Kors, P. 1 5 1-2
Kuhn, T. 55
Kamsler, A.
Kearney, E L .
.
Questions, therapeutic
re-authoring therapy
34-7, 6 1 -2
10, 101-12,
1 8 1 -4
language, pragmatic utility of
1 75-8
Leary, D.
57-61
1 7 , 74-8
Ricoeur, P. 73
rite 153
Rorty, R . 75, 8 1
Rosaldo, R . 97, 197
reflecting team
relexivity
4
Levinas , E. 7 1
27-8, 182
33-4
Luckman, T. 1 55, 1 56
Lyotard, J . -F. 1 0
linguistic system
lal meaning
70, 72, 1 87
Sampson, E.
Maturana, H .
9, 21 1
1 36
identity construction
infinite games
219
40, 9 1 , 1 1 7 , 205-6,
212, 2 1 4
23
Sarbin, J .
Sarbin, T.R.
2 1 -2
Marshall, M. 29
Masson, J . 22
Schafer, R.
42
Milan approach 56-7, 70, 78, 86, 0,
195, 29
elvini, M .
Marcus, G.
medical model, the
self, the
70
110
10
71
88, 9 1 , 194, 195
seiosis 1 82
Shotter, J. 33, 40, 7 1 , 1 6
ermanent
Copyrighted Material
220
Index
social construction
perspective 4-6, 203-4, 210
process 45
techniques 9 1 -4, 149-4
theory 8, 93-4, 197
solipsism 43, 4
solution-oriented
hypnosis 143-8
therapy 1 36-48
Spence, D.P. 1 10, I l l , 1 70
Szasz, T. I S S
text
analogy 73
erformance 98
therapeutic
conversation 29, 129, 1 32; see also
conversation
distinction 1 17 , 1 20-4
neutrality 207-8
questions 34; see also circular
Questioning
system 27-38
Tomm, K. 210-1 1
Turner, V. 97, 190
Varela, F . J . 9 1 , 1 1 7, 203, 212,
214
videotaping 1 49-64
von Foerster, H. 43, 1 8 1
von Glaserfeld, E . 43
Wangberg, F. 77
Watzlawick, P . 86, 88, 194
White, M. 70, 73, 16, I I I
Wittgenstein, L . 1 77, 16,
214
Woodyard, J. I SS
Copyrighted Material