IJMRA-MIE595.pdf

International Journal of Management, IT & Engineering (ISSN: 2249-0558) CONTENTS Sr. No. TITLE & NAME OF THE AUTHOR (S) Page No. 1 Empirical and Qualitative Studies by Analyzing Requirement Issues In Global Software Development (GSD). Rabia Sultana, Fahad Jan, Ahmad Mateen and Ahmad Adnan 1-18 2 Challenges and Opportunities of Technology Transfer Management. Armin Mahmoudi 19-34 3 SMEs Competitive Advantage through Supply Chain Management Practices. Prof. Gyaneshwar Singh Kushwaha 35-50 4 Different Issue for Handling Different Cache Strategies on Usenet. Harish Rohil and Jitender Yadav 51-71 5 Power Quality enhancement in MICROGRID (Islanding Mode) by Using ND - MLI DSTATCOM. M. Manigandan, MIEEE and Dr. B. Basavaraja, SMIEEE 72-90 6 Analysis of Optical Soliton Propagation in Birefringent Fibers. R. Samba Siva Nayak, Suman. J and Naveen 91-102 7 Human Resource Accounting in IT industry (A study with reference to Infosys Technologies Limited). Dr. P. Natarajan and Bashar Nawaz 103-123 8 Solving profit based unit commitment problem using single unit dynamic programming. P.V. Rama Krishna and Dr. Sukhdeo sao Achieving Optimal DoS Resistant P2P Topologies for Live Multimedia Streaming using Cost function Algorithm. A. L.Srinivasulu, S. Jaya Bhaskar, Ms. K. Deepthi and Dr. Sudarson Jena 9 124-146 147-162 10 Quality of Web Sites – A Study On Some Standard Indian Universities. K. V. N. Prasad and Dr. A. A. Chari 163-182 11 Simulating Complex Environmental Phenomena Using Cubemap Mapping Technique. Movva. N.V. Kiran Babu, Ch. Siva Rama Krishna, M. Hanumantha Rao and V. Venu Gopal 183-203 12 Data Sharing and Querying in Peer-to-Peer Data management System. Jyoti Duhan 204-223 13 Secure File Transmission Scheme Based on Hybrid Encryption Technique. Gaurav Shrivastava 224-238 14 Investigating Flip-Flop Gates Using Interactive Technology. Mr. Amish Patel, Ms. Neha P. Chinagi and Mr. Hiren R.Raotole 239-255 15 B2B Versus B2C Direct Selling. Ankit Chadha and Er. Banita Chadha 256-270 16 Application And Implementation of Crm In Hotels of Developing Cities - A Case Study of Ranchi. Praveen Srivastava, Abhinav Kumar Shandilya and Shelly Srivastava 271-294 17 An Automatic Bacterial Colony Counter. Ms. Hemlata, Mr. Ashish Oberoi and Mr. Sumit Kaushik 295-309 January 2012 IJMIE Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ Chief Patron Dr. JOSE G. VARGAS-HERNANDEZ Member of the National System of Researchers, Mexico Research professor at University Center of Economic and Managerial Sciences, University of Guadalajara Director of Mass Media at Ayuntamiento de Cd. Guzman Ex. director of Centro de Capacitacion y Adiestramiento Patron Dr. Mohammad Reza Noruzi PhD: Public Administration, Public Sector Policy Making Management, Tarbiat Modarres University, Tehran, Iran Faculty of Economics and Management, Tarbiat Modarres University, Tehran, Iran Young Researchers' Club Member, Islamic Azad University, Bonab, Iran Chief Advisors Dr. NAGENDRA. S. Senior Asst. Professor, Department of MBA, Mangalore Institute of Technology and Engineering, Moodabidri Dr. SUNIL KUMAR MISHRA Associate Professor, Dronacharya College of Engineering, Gurgaon, INDIA Mr. GARRY TAN WEI HAN Lecturer and Chairperson (Centre for Business and Management), Department of Marketing, University Tunku Abdul Rahman, MALAYSIA MS. R. KAVITHA Assistant Professor, Aloysius Institute of Management and Information, Mangalore, INDIA Dr. A. JUSTIN DIRAVIAM Assistant Professor, Dept. of Computer Science and Engineering, Sardar Raja College of Engineering, Alangulam Tirunelveli, TAMIL NADU, INDIA A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 164 January 2012 IJMIE Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ Editorial Board Dr. CRAIG E. REESE Professor, School of Business, St. Thomas University, Miami Gardens Dr. S. N. TAKALIKAR Principal, St. Johns Institute of Engineering, PALGHAR (M.S.) Dr. RAMPRATAP SINGH Professor, Bangalore Institute of International Management, KARNATAKA Dr. P. MALYADRI Principal, Government Degree College, Osmania University, TANDUR Dr. Y. LOKESWARA CHOUDARY Asst. Professor Cum, SRM B-School, SRM University, CHENNAI Prof. Dr. TEKI SURAYYA Professor, Adikavi Nannaya University, ANDHRA PRADESH, INDIA Dr. T. DULABABU Principal, The Oxford College of Business Management, BANGALORE Dr. A. ARUL LAWRENCE SELVAKUMAR Professor, Adhiparasakthi Engineering College, MELMARAVATHUR, TN Dr. S. D. SURYAWANSHI Lecturer, College of Engineering Pune, SHIVAJINAGAR Dr. S. KALIYAMOORTHY Professor & Director, Alagappa Institute of Management, KARAIKUDI Prof S. R. BADRINARAYAN Sinhgad Institute for Management & Computer Applications, PUNE Mr. GURSEL ILIPINAR ESADE Business School, Department of Marketing, SPAIN Mr. ZEESHAN AHMED Software Research Eng, Department of Bioinformatics, GERMANY A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 165 January 2012 IJMIE Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ Mr. SANJAY ASATI Dept of ME, M. Patel Institute of Engg. & Tech., GONDIA(M.S.) Mr. G. Y. KUDALE N.M.D. College of Management and Research, GONDIA(M.S.) Editorial Advisory Board Dr. MANJIT DAS Assistant Professor, Deptt. of Economics, M.C.College, ASSAM Dr. ROLI PRADHAN Maulana Azad National Institute of Technology, BHOPAL Dr. N. KAVITHA Assistant Professor, Department of Management, Mekelle University, ETHIOPIA Prof C. M. MARAN Assistant Professor (Senior), VIT Business School, TAMIL NADU Dr. RAJIV KHOSLA Associate Professor and Head, Chandigarh Business School, MOHALI Dr. S. K. SINGH Asst. Professor, R. D. Foundation Group of Institutions, MODINAGAR Dr. (Mrs.) MANISHA N. PALIWAL Associate Professor, Sinhgad Institute of Management, PUNE Dr. (Mrs.) ARCHANA ARJUN GHATULE Director, SPSPM, SKN Sinhgad Business School, MAHARASHTRA Dr. NEELAM RANI DHANDA Associate Professor, Department of Commerce, kuk, HARYANA Dr. FARAH NAAZ GAURI Associate Professor, Department of Commerce, Dr. Babasaheb Ambedkar Marathwada University, AURANGABAD A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 166 January 2012 IJMIE Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ Prof. Dr. BADAR ALAM IQBAL Associate Professor, Department of Commerce, Aligarh Muslim University, UP Dr. CH. JAYASANKARAPRASAD Assistant Professor, Dept. of Business Management, Krishna University, A. P., INDIA Technical Advisors Mr. Vishal Verma Lecturer, Department of Computer Science, Ambala, INDIA Mr. Ankit Jain Department of Chemical Engineering, NIT Karnataka, Mangalore, INDIA Associate Editors Dr. SANJAY J. BHAYANI Associate Professor ,Department of Business Management, RAJKOT, INDIA MOID UDDIN AHMAD Assistant Professor, Jaipuria Institute of Management, NOIDA Dr. SUNEEL ARORA Assistant Professor, G D Goenka World Institute, Lancaster University, NEW DELHI Mr. P. PRABHU Assistant Professor, Alagappa University, KARAIKUDI Mr. MANISH KUMAR Assistant Professor, DBIT, Deptt. Of MBA, DEHRADUN Mrs. BABITA VERMA Assistant Professor, Bhilai Institute Of Technology, DURG Ms. MONIKA BHATNAGAR Assistant Professor, Technocrat Institute of Technology, BHOPAL Ms. SUPRIYA RAHEJA Assistant Professor, CSE Department of ITM University, GURGAON A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 167 January 2012 IJMIE Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ Title Quality OF WEB SITES – A STUDY ON SOME STANDARD INDIAN UNIVERSITIES Author(s) K. V. N. Prasad Dr. A. A. Chari Assistant Professor Professor ITM Business School Dept. of OR&SQC Warangal Rayalaseema University Kurnool A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 168 IJMIE January 2012 Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ Abstract: The main objective of this study is to investigate the websites of some standard Indian universities and their accessibility and utility to various users. Thus the main investigation is to analyze various characteristics connected with these websites to assess the quality. To begin with, it is attempted to investigate various faults occurring in the websites of 30 universities. The aim is to focus on these faults (major or minor) and to suggest corrections. The study has in depth analysis and categorizing the vital few major and minor faults which contribute to the confusion and wasting of precious time of users. The study is based on “Pareto principle “. The modules of the university web sites studied are various departments, courses offered, admission, administration, libraries, faculties etc. KEYWORDS: Indian Universities, Pareto principle, Service quality, Websites. INTRODUCTION: WEB is a computer programming system created by Donald Knuth as the first implementation of which is called a ”literate programming”: the idea that one could create software has works of literature, by embedding source code inside descriptive test. In the present days the internet has quietly become the body of the business world with Web Applications as brain. The quality attributes of Web Application include reliability, availability, interoperability and security. The growth of internet users was multiplied year by year since 1990s. Web consists of two primary programs: (1)TANGLE which produce compliable code from source text. (2)WEAVE of which produces nicely formatted printable documentation. Definition of web site: A web site is a collection of web pages containing text, images, audio and videos. The complete structure of the internet is made up of websites a mode of sharing information on the A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 169 January 2012 IJMIE Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ internet. Web sites are designed and developed for a wide variety of organizations in areas such as education, business, research, web banking, stock exchange on the web, web games. Introduction to Web Applications: Web Applications are software programs that operate on internet, interacting with user through Web Browser. The organization of Web Application is divided into three tiers. They are Web Browser, Web Server and Database Server. The information in the application is processed tier by tier. The user interacts through Web Browser, programming logic is performed in Web Server and database operations are completed in Database Server. Hence Web Application model is known as Three-Tier application architecture. All these tiers are communicated through HTTP protocol. Web Browser: The Web Browser is capable of retrieving requested hypertext documents from the Web Server via HTTP protocol. The browser also embeds a Java Virtual Machine and JavaScript interpreter to execute the Java Applets or JavaScript’s specified in the documents. Additional information processors such as Active X Controls are also embedded in the browser to extend its functionality. Web Server: The contents of Web Applications (HTML documents, image files or program) are stored in Web Server. An HTTP protocol is placed at the Web Server to accept HTTP requests from the browsers. According to the Web Server’s configuration, it may forward a request to i. The document retriever serving stored HTML documents, Java Applets or multimedia files ii. The other information processors on the Web Server such as CGI programs for dynamically generated HTML documents and contents. Database server: Database access interfaces such as ODBC (Open Database Connectivity) and JDBC (Java Database Connectivity) are used to connect Web applications with database servers. The communication between Web Application components may also flow through plain TCP sockets, Java RMI (Remote Method Invocation) or CORBA (Common Object Request Broker Architecture). A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 170 January 2012 IJMIE Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ Methodology: The World Wide Web consortium (W3C) a non profitable organization developed for setting or evolving the web standards under the chairmanship of inventor of web Sir Tim Berners-Lee. Thus the web application needs to oblige certain standard for the utility of the users. Therefore in this study a pilot survey of some universities web sites were considered to evolve quality norms of the web sites for the better accessibility criteria. Basically in this study it is motivated to consider few university web sites for verification and assurance of the quality in order to see the utility and accessibility of them to the end users. In this connection 30 web sites of the universities are investigated during October and December 2007.These university webs accessibility was evolved using world wide web consortium (W3C) guide lines and found the information such as faults in web pages which are categories as minor and major, the average down time per page of the web site etc. The data was collected on the 30 universities and tabulated and seen in table 1 The World Wide Web (W3C) defines a set of guidelines for quality web design. Some of the important guidelines are as follows. Provide a text equivalent for every non-text element Do not relay on color schemes only. Use mark up and style sheets instead of images to convey information. Clearly mention the text information of web page with natural language. Use tables properly in the web document. Ensure that web pages featuring new technologies transform gracefully. Ensure user control of time sensitive content changes. Ensure direct accessibility of embedded user interface. Design of device—independence. Provide context orientation information. Provide clear navigation mechanisms. Ensure that documents are clear and simple. A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 171 IJMIE January 2012 ISSN: 2249-0558 Volume 2, Issue 1 __________________________________________________________ DATA & ANALYSIS: During the investigation of web application the following characteristics are collected a. No. Of pages of website b. Total size of web sites ( kbs ) c. Total down time (sec per kbs) d. Total no. Of faults (minor and major) e. No. Of broken links f. Average no. of faults per web page g. Average size in each web page (kbs) h. Average down time per page Table.1: Detailed information of web sites using W3C guide lines on some important characteristics. S.No University name Acharya 1 University web site (a) (b) (c) (d) (e) (f) (g) (h) Nagarjuna www.nagarjunauni.org 115 7176402 1987 4395 31 38.22 62403.5 17.28 2 Alagappa University www.alagappauni.ac.in 127 8272036 2290 4216 36 33.19 65134.14 18.03 3 www.annuni.edu 117 6187357 1713 2145 21 18.33 52883.39 14.64 4 Assam University www.assamuni.in 58 3197361 885 3689 23 63.6 55126.91 15.26 5 Bangalore University www.bub.ernet.in 659 18297162 5065 19555 117 29.67 27765.04 7.686 6 Bharathidasan University www.bdu.ac.in 159 7263910 2011 4596 38 28.91 45684.97 12.65 7 Bharatiar University www.b-u.ac.in 182 7571965 2096 5568 29 30.59 41604.2 11.52 Guru 8 University www.giu.ernet.in 101 5112758 1415 4685 31 46.39 50621.37 14.01 9 I.G.N.open university www.ignou.ac.in 252 9881675 2736 4573 56 18.15 39213 10.86 10 J.N.T.university www.jntu.ac.in 91 5663958 1568 3885 28 42.69 62241.3 17.23 www.jnu.ac.in 224 8749265 2422 8894 67 39.71 39059.22 10.81 www.kakatiya.ac.in 182 7928718 2195 6584 56 36.18 43564.38 12.06 Anna university Jambeshwar Jawaharlal 11 University Nehru 12 Kakatiya University A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 172 IJMIE January 2012 Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ 13 University of Kerala www.keralauni.edu 175 7762891 2149 5839 65 33.37 44359.38 12.28 14 Mangalore university www.mangalore.ac.in 192 8256715 2286 6428 45 33.48 43003.72 11.91 15 Mumbai University www.mu.ac.in 209 8528175 2361 6892 47 32.98 40804.67 11.3 16 Nagpur University www.nagpuruni.org 155 6872167 1902 5481 67 35.36 44336.56 12.27 17 North Bengal University www.nbu.ac.in 208 8321769 2304 5619 32 27.01 40008.5 11.08 18 North Gujarat University www.ngu.ac.in 268 9528179 2638 5896 43 North 19 University www.nmu.ac.in 97 5808462 1608 4017 28 41.41 59881.05 16.58 20 Osmania University www.osmania.ac.in 283 9864729 2731 5789 28 20.46 34857.7 9.65 21 Pondichery University www.pondiuni.org 229 9521763 2636 2299 11 10.04 41579.75 11.51 Punjab 22 University www.ptu.ac.in 113 5607321 1552 3489 43 30.88 49622.31 13.73 23 Rajiv Gandhi University www.rgu.ac.in 157 6082654 1684 5389 48 34.32 38743.02 10.73 24 R.S.Vidyapeetha http://rsvuni.ac.in 63 3287466 910 2407 29 38.21 52182 14.44 22 35552.91 9.843 Maharashtra Technological Sri krishnadevaraya 25 University www.skuni.org 92 6173292 1709 3544 34 38.52 67101 18.58 Sri 26 University www.svuni.in 119 6248216 1730 3879 37 32.6 52506.02 14.54 27 University of Calcutta www.caluni.ac.in 140 6478258 1793 4263 45 30.45 46273.27 12.81 28 University of Delhi www.du.ac.in 489 12846398 3556 18266 87 37.35 26270.75 7.272 29 University of Hyderabad www.uohyd.ernet.in 183 7826493 2167 4814 17 26.31 42767.72 11.84 30 University of Mysore www.uni-mysore.ac.in 166 6483965 1795 4612 36 27.78 39060.03 10.81 Venkateswara Pareto analysis – A detailed study on various faults occurring in some Universities web sites: Utilizing the data collected and seen in the table.1, Pareto analysis is carried and evolved the vital few major and minor and also trivial many major and minor design faults that are occurring in web pages reason wise & University wise respectively and tabulated and seen in tables 2 to 7. A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 173 IJMIE January 2012 Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ Table .2: Minor web design faults reason wise in various web sites of 30 universities S. No Code Reason of fault No. of. faults 1 A Table Tag 50526 2 B Body Tag 16216 3 C Image 23106 4 D Frame 4585 5 E Head Tag 5806 6 F Font Tag 14160 7 G Script 12635 8 H Style 1867 9 I Form Tag 4833 10 J Link Tag 1312 11 K Others Tag 10409 Table.3: Pareto analysis of Minor Web site faults – Reason wise: # faults Cumulative faults Cumulative Relative faults Cumulative faults Percentage Table Tag 50526 50526 0.3474 34.737 C Image 23106 73632 0.5062 50.622 3 B Body Tag 16216 89848 0.6177 61.77 4 I Font Tag 14160 104008 0.7151 71.505 5 G Script 12635 116643 0.8019 80.192 6 K Other Tag 10409 127052 0.8735 87.348 7 E Head Tag 5806 132858 0.9134 91.34 8 I Form Tag 4833 137691 0.9466 94.662 9 D Frame 4585 142276 0.9781 97.814 10 H Style 1867 144143 0.991 99.098 11 J Link Tag 1312 145455 1 100 S. No Code 1 A 2 Reason of fault A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 174 IJMIE January 2012 ISSN: 2249-0558 Volume 2, Issue 1 __________________________________________________________ Cumulative Minor faults Percentage Minor Faults in various University websites 100.0000 80.0000 60.0000 40.0000 20.0000 0.0000 1 3 2 6 7 11 5 9 4 8 10 Reason of Minor Faults Fig.3 -- Minor faults in various University websites – Reason wise Table.4: Major web design faults in various web sites of 30 universities – Reason wise: S. No Code Reason of fault No .of. faults 1 A Title tag 4101 2 B Document Applet 5234 3 C Frames Tag 3896 4 D Connectivity 1993 5 E User Server 3352 6 F Broken Linkage 1367 7 G Image load 5052 A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 175 IJMIE January 2012 ISSN: 2249-0558 Volume 2, Issue 1 __________________________________________________________ Table.5: Pareto analysis of Major Web site faults – Reason wise: Cumulative Cumulative Cumulative S. No Code Reason of faults # faults faults relative faults faults percentage 1 B Document Applet 5234 5234 0.209402 20.94019 2 G Image Load 5052 10286 0.411522 41.15223 3 A Title Tag 4101 14387 0.575595 57.55951 4 C Frames Tag 3896 18283 0.731466 73.14663 5 E User Server 3352 21635 0.865573 86.55731 6 D Connectivity 1993 23628 0.945309 94.53091 7 F 1367 24995 1 100 Broken Linkage Major Faults in various University websites Cumulative Major Errors Percentage 120 100 80 60 40 20 0 1 2 3 5 Reason of4Major Faults 6 7 Fig.4 - Major faults in Various University websites – Reason wise A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 176 IJMIE January 2012 ISSN: 2249-0558 Volume 2, Issue 1 __________________________________________________________ Minor Faults in various university websites cummulative minor faults percentage 120 100 80 60 40 20 29 27 25 23 21 19 17 15 13 11 9 7 5 3 1 0 Universities Fig.5 – Minor faults in various web sites – University wise Table 6: Pareto Analysis on minor faults in 30 web sites - University wise: S.No University # minor Cumulative Relative faults minor faults minor faults Cumulative percentage of minor faults 1 University Of Hyderabad 15084 15084 0.1069 10.69 2 Bangalore University 13385 28469 0.2018 20.17 3 Jawaharlal Nehru University 7716 36185 0.2564 25.64 4 Nagpur University 5872 42057 0.298 29.8 5 Mumbai University 5494 47551 0.337 33.69 6 Mangalore University 5219 52770 0.374 37.39 7 Pondichery University 5135 57905 0.4104 41.033 8 North Gujarat University 5087 62992 0.4464 44.64 A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 177 IJMIE January 2012 ISSN: 2249-0558 Volume 2, Issue 1 __________________________________________________________ 9 Rashtriya Sanskrit Vidyapeetha 4978 67970 0.4817 48.17 10 North Maharashtra University 4947 72917 0.5167 51.67 11 Bharatiar University 4915 77832 0.5516 55.15 12 Kakatiya University 4667 82499 0.5846 58.46 13 North Bengal University 4633 87132 0.6175 61.74 14 University of Mysore 4106 91238 0.6466 64.657 15 University of Kerala 4059 95297 0.6753 67.534 16 Indira Gandhi national Open University 4055 99352 0.7041 70.407 17 Bharathidasan University 3959 103311 0.7321 73.213 18 Guru Jambeshwar University 3936 107247 0.76 76.002 19 University of Delhi 3614 110861 0.7856 78.56 20 Acharya Nagarjuna University 3258 114119 0.8087 80.87 21 Jawaharlal Nehru Technological 3248 117367 0.8317 83.17 22 University of Calcutta 3242 120609 0.8547 85.47 23 Osmania University 3127 123736 0.8769 87.68 24 Alagappa University 3078 126814 0.8987 89.86 25 Assam University 3063 129877 0.9204 92.04 26 Sri Venkateswara University 2980 132857 0.9415 94.15 27 Rajeev Gandhi University 2886 135743 0.962 96.19 28 Anna university 1910 137653 0.9755 97.55 29 Sri krishnadevaraya University 1864 139517 0.9887 98.87 30 Punjab Technological University 1593 141110 1 100 Total 141110 A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 178 IJMIE January 2012 Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ Table .7: Pareto Analysis on major faults in 30 web sites – University wise S. No University Cumulative Cumulative Cumulative Relative faults faults # faults faults percentage 1 University of Delhi 3182 3182 0.1273 12.73055 2 Mumbai University 1917 5099 0.204 20.40008 3 Mangalore University 1178 6277 0.2511 25.11302 4 Assam University 1138 7415 0.2967 29.66593 5 Anna university 1137 8552 0.3421 34.21484 6 Pondichery University 949 9501 0.3801 38.0116 7 North Bengal University 934 10435 0.4175 41.74835 8 North Gujarat University 934 11369 0.4549 45.4851 9 Punjab Technological University 890 12259 0.4905 49.04581 10 North Maharashtra University 848 13107 0.5244 52.43849 11 University of Kerala 755 13862 0.5546 55.45909 12 Jawaharlal Nehru Technological 749 14611 0.5846 58.45569 13 Rashtriya Sanskrit Vidyapeetha 706 15317 0.6128 61.28026 14 Rajeev Gandhi University 654 15971 0.639 63.89678 15 Bharatiar University 653 16624 0.6651 66.5093 16 Indira Gandhi national Open University 653 17277 0.6912 69.12182 17 University of Hyderabad 649 17926 0.7172 71.71834 18 Guru Jambeshwar University 637 18563 0.7427 74.26685 19 Kakatiya University 637 19200 0.7682 76.81536 20 University of Calcutta 637 19837 0.7936 79.36387 21 Bharathidasan University 626 20463 0.8187 81.86837 22 Nagpur University 620 21083 0.8435 84.34887 23 Sri krishnadevaraya University 603 21686 0.8676 86.76135 24 Alagappa University 564 22250 0.8902 89.0178 25 Acharya Nagarjuna University 543 22793 0.9119 91.19024 A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 179 IJMIE January 2012 ISSN: 2249-0558 Volume 2, Issue 1 __________________________________________________________ 26 Osmania University 532 23325 0.9332 93.31866 27 Jawaharlal Nehru University 518 23843 0.9539 95.39108 28 University of Mysore 506 24349 0.9742 97.41548 29 Sri Venkateswara University 411 24760 0.9906 99.05981 30 Bangalore University 235 24995 1 100 Total 24995 120 100 80 60 40 20 28 25 22 19 16 13 10 7 4 0 1 cummulative major faults percentage Major Faults in various university websites Universities Fig.6 .Major faults in Web sites – University wise: Conclusion and observations: This study concerned with observing and analyzing the occurrence of different web design faults reason wise in the pages of University web sites using standard web tools W3C and Pareto principle. (1) It is observed that 11 minor faults and 7 major faults are occurring in the various university web sites. A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 180 IJMIE January 2012 Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ (2) Among these faults it is further found from Pareto principle that 4 minor faults namely Table Tag Image Body Tag Font Tag are found to be the vital and occurring with high intensity say 70% among the total faults. Thus these are the reasons vital few to contribute majority of the faults. Further the other 7 minor reasons are occurring with just 30% of the total faults are hence treated to be trivial many. Thus the 4 minor faults which are indicated above are vital reasons few to be attend to do away with them. The web designer in general is suggested to consider necessary remedial action in order to reduce them to a minimal level. Of course, this would improve considerably the web sites, so that they become more versatile and accessible to the satisfaction of the users with lowest quality of down time. (3) Similarly it is found that three major faults namely Document Applet Image Load Title Tag Committed predominantly by the web designers, which appear almost with 60% intensity. Therefore it is felt that these three major faults are treated to be vitals need much attention to review the design these web sites. This can improve the utility and accessibility of these web sites in a way the down time per page may significantly get improved. (4) Also the study analyses the occurrence of faults in web sites universities wise. Thus it is observed that approximately 50% of total Universities considered for the study have accounted 70% of major and minor faults. The list of such universities is seen in S.NO 1 to 16 of table 6 & 7. A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 181 January 2012 IJMIE Volume 2, Issue 1 ISSN: 2249-0558 __________________________________________________________ (5) The Universities sited in the list are those, which are contributing more no. of minor and major faults. Therefore it is suggested that these Universities shall make note of the fact and review the respective web sites in order to remove the so called major and minor faults occurring in these sites. This would bring check their University web sites to be better utility and accessibility to the users. REFERENCES:    (1988), Juran , Quality control hand book, Tata McGraw-Hill, Newark (1980). Juran , Quality planning and Analysis, Tata McGraw-Hill, Newark Techniques for web content accessibility guidelines by W3C, http://www.w3.org/TR/WCAG10-TECHS.  HTML techniques for web content accessibility guidelines by W3C, http://www.w3.org/TR/WCAG10- HTML-TECHS. A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Management, IT and Engineering http://www.ijmra.us 182