Transition Ojai: A Two-Day Water Security Workshop
Friday May 5
1. Mapping Stakeholder Concerns
2. Mapping Stakeholder Relations
3. Transcending Paradigms
Stakeholders work to identify their group’s fears, concerns, hopes
and aspirations regarding the problem.
Stakeholder groups work to ind synergies and oppositions
between their fears, concerns, hopes and aspirations.
Stakeholder groups brainstorm to identify the beliefs, assumptions and
cultural norms that would underpin the resolution of the problem in 2050.
4. Snapshots from the Future
5. Projects Informed by Future Visions
6. Connecting & Amplifying Projects
Stakeholders develop ‘snapshots’ of everyday life from 2050 in
which fears have been resolved and hopes/aspirations realized.
Stakeholder groups brainstorm 2-3 projects in the present that
act as steps in a transition toward the 2050 vision.
Stakeholder groups look for ways in which their projects can be
connected to align goals and objectives and leverage resources etc.
Saturday May 6
Transition Ojai: A Two-Day Water Security Workshop
Friday May 5
Welcome
1:00 - 2:00
Introductions and overview of the day
1. Mapping Stakeholder Concerns
2:00 - 2:15
Groups list fear/concerns
Stakeholder groups identify fears/concerns,
hopes/aspirations and mindsets/beliefs
underlying problem.
2:15 - 2:30
Groups list hopes/aspirations (make xeroxes of fears/concerns)
2:30 - 2:45
Groups list what or how they can change (make xeroxes. can omit this step if time is short)
2:45 - 3:00
Groups list beliefs/assumptions about problem (make xeroxes)
3:00 - 3:20
Groups take a break & peruse wall (make xerox of last exercise and hang everything on the
wall in columns for the next exercise; see below left)
Reminders for the groups: Appoint a scribe to print clearly and write in clear and concise, but
descriptive statements that are easy to read and understand.
2. Mapping Stakeholder Relations
3:20 - 3:40
Stakeholder groups map synergies and
oppositions between their fears, concerns, hopes,
aspirations and beliefs with red/green tape.
Groups identify 2-3 afinities with other groups’ concerns/hopes/beliefs and connect them with
green tape. With sharpie they label the tape to say how the afinities could be leveraged
3:40 - 4:00
Groups identify 2-3 conlictual relations with other groups’ concerns/hopes/beliefs/ and
connect them with red tape. With sharpie they label the tape to say how the conlicts/opposi
tions might be addressed or resolved
4:00 - 4:15
Entire group discusses the results. Are there more green or red lines? Surprises? During the
discussion Terry/Gideon (or students) place xerox copies of each group’s current Beliefs
About the Problem on their table (white worksheet in example above)
Reminders for the groups: It’s as important to record ‘agreement/alignment’ as it is to identify,
acknowledge and ‘accept’ opposition/potential conlict. Label the nature of both in clear,
concise descriptions that are easy to read and understand.
Friday May 5
3. Transcending Paradigms
4:15 - 4:45
Stakeholder groups identify the beliefs, assumptions and cultural norms that would
underpin the resolution of the problem in 2050.
Groups develop a new set of beliefs/assumptions about Ojai water security that led to the
resolution of the problem by 2050 (these might be 180 degrees away from current beliefs)
4:45 - 5:30
Groups get coffee and present their new belief systems. General discussion about the
exercises and results
Reminders for the groups: Start with the outdated/unsustainable assumptions and norms
from yesterday’s exercise. In this exercise we want participants to think radically, if the new
beliefs and assumptions don’t seem almost ‘unthinkable’ or ‘silly’ or ‘utopian’ then the group
probably hasn’t gone far enough in imagining a radically different future. For example if
today we believe water is something humans “own”. In 2050 do we believe water has rights,
just like humans do?
Wrap Up
5:30 - 6:00
General discussion about the day and a brief overview of the following day.
Saturday May 6
Welcome Back
4. Snapshots from the Future
Stakeholders develop ‘snapshots’ of everyday life
from 2050 in which fears have been
resolved and hopes/aspirations realized.
10:00 - 10:20 Overview of the day and the next exercise
10:20 - 10:40 Using the fears/concerns/hopes/beliefs worksheets from the previous day, stakeholder groups
undertake a post-it brainstorm of ‘facets’ of everyday life in which one of the fears/concerns
have been resolved or hopes/aspirations realized. This is an excercise in thinking of how
new solutions, technologies, practices, cultural norms and attitudes are embedded in everyday life
10:40 - 11:30
Each group begins to develop a lifestyle-based narrative which incorporates several of the ideas
about the future represented in the post-its. Using the worksheets provided, they develop a
vivid, compelling glimpse of Ojai in 2050 in which water security has been achieved. Rather
than describe solutions, they should describe a glimpse of everyday life in which the solution
or change in practices/attitudes is present
11:30 - 12:15
Groups hang their snapshots on the wall and grab a coffee. Group briely present their snapshot
followed by a general discussion
Reminders for the groups: make sure narratives are about lifestyles, not descriptions of solutions
and technology!
Saturday May 6
Lunch
12:15 - 1:00
Lunch will be provided
5. Projects Informed by Future Visions
1:00 - 1:30
Groups conduct a post-it brainstorm on projects ideas that can serve as irst ‘steps’ along a
transition pathway toward their 2050 snapshot. As they think about projects and initiatives,
they should refer to both their future snapshot and list of fears/concerns and hopes/aspirations.
Once many ideas have been placed on the wall, the group should identify 2-3 projects
that have the potential to: 1) be connected for greater leverage; 2) compliment one another;
3) can share resources.
1:30 - 2:00
ill in the questions about them. At the bottom of the worksheet, groups will provide an over
view of how beliefs and assumptions about the problem will evolve from the present to 2050
and provide a brief synopsis of the future vision that informs their projects in the present.
2:00 - 2:45
After the groups have completed their irst project description, they should ill in the second
and third projects.
2:45 - 3:00
Take a break! (Terry and Gideon hang Project Canvases).
3:00 - 3:30
Each group does a brief presentation of their projects.
3:30 - 3:50
Stakeholder groups look for synergies (or potential conlicts) between their projects and
those proposed by the other groups. Projects that have the potential to complement each
other, share resources or who have common goals and objectives are connected by green
tape and labeled. If conlicts are discovered, those projects are connected by red tape and
ideas for resolution are noted on the tape.
Stakeholders develop ‘snapshots’ of everyday life
from 2050 in which fears have been
resolved and hopes/aspirations realized.
6. Connecting & Amplifying Projects
Stakeholder groups look for ways in which their
projects can be connected to align goals
and objectives and leverage resources etc.
Saturday May 6
Situating Projects on the Problem Map
3:50 - 4:20
Each stakeholder group writes the name of their group and project name on a large green
Avery sticker and places it on the Problem Map relative to the problem it addresses. Some
projects may solve several problems on the map; if so, the group draws lines in sharpie to the
other areas that the project may address.
4:20 - 5:00
Wrap up discussion. What did we/you learn? Any surprises? What worked/didn’t work?
What are next steps the community might take? What could CMU’s ongoing involvement
contribute, if any? Discussion about the need for qualitative research to ground the problem
map so it can serve as a strategic tool for the community.
Stakeholder groups consider where in the
problem map their projects and initiatives
would be situated.
Mapping the Complex Problem
of Ojai Water Security
A wicked problem is a system with its own anatomy and dynamics. Below is the Ojai Water Security Problem Map created in the Janaury 2017 workshop. Understanding the dynamics of the system can reveal
‘leverage points for intervention’ (Meadows) that have the potential to create exponential change. This map
can serve as the basis for conducting qualitative stakeholder research to ground the speculations and
suppositions represented here. Once the map is updated/validated through research it can serve as a framework for developing projects aimed at seeding and catalyzing systems-level change.
test type
Thank You!
residents
Create fund for
drip irrigation
in gardens
residents
Create fund for
drip irrigation
in gardens
For organizers: Make sure we photograph everything well.
Infrastructure/
Technology Issues
Infrastructure/
Technology Issues
residents
Create fund for
drip irrigation
in gardens
residents
Create fund for
drip irrigation
in gardens
Social Issues
residents
Create fund for
drip irrigation
in gardens
Political Issues
Ojai Water
Security Problem
residents
Create fund for
drip irrigation
in gardens
Environmental
Issues
Economic Issues
farmers
Joint initiative
to raise funds for
drip irrigation
School of Design, Carnegie Mellon University, 2017 (Irwin/Kossoff). Map created as process demonstration for the May 5-6 Transition Design
workshop held at the Ojai Valley Inn and Spa in partnership with the Ojai Valley Water Trust.
residents
Create fund for
drip irrigation
in gardens
NAME OF WICKED PROBLEM
Crime in the XXXXXXX
Neighborhood of XXXXXXXX
Concerns & Fears
NAME OF STAKEHOLDER GROUP
Neighborhood Residents
What are stakeholder fears and concerns related to the problem?
Write one idea per line. Please print in complete sentences.
Our neighborhood is becoming less safe
There’s a pattern of police targeting/proiling young, black men
Poor race relations are probably contributing to the problem
The police can sometimes take an overly aggessive approach
Issues that contribute to crime (unemployment, lack of education, gangs, single parent
households) are not being addressed
Always a fear that local crime is gang-related. If you report it you’ll be targeted
for retribution by gangs.
Drugs are being dealt in a house down the street and the police aren’t doing anything about it.
And the neighbors are afraid to do anything about it.
There are too many guns on the street. Even the young people have them. Soon no one will
want to be a policeman...it’s just too dangerous. Junkies responsible for lots of crime here.
Gentriication is exacerbating race relations and creating an us/them situation.
The police don’t seem to be patrolling in the areas at the right times. And there isn’t much
interaction with the local residents who know the area and the problems.
Often the police live in neighborhoods that are far away. They don’t know the residents and
the young people who are ‘at risk’ for committing crimes
The residents don’t know each other well enough to present a uniied front. Aren’t enough
‘eyes on the street’.
We’re afraid to walk in our own neighborhood at night.
There are often bands of black, disenfranchised youth roaming the streets, breaking into
houses and cars.
Young black youth in the neighborhood have very few prospects and are ‘at risk’ for crime
Gentriication means most people work outside the area and houses are empty all day.
Rising umemployment and cost of healthcare are putting more and more people at risk for
committing crimes
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
NAME OF WICKED PROBLEM
NAME OF STAKEHOLDER GROUP
XXXXXX Residents
Crime in the XXXXXXX
Neighborhood of XXXXXXX
Hopes & Aspirations
What are stakeholder hopes and aspirations related to the problem?
Write one idea per line. Please print in complete sentences.
Like to banish drug trade in the city and get treatment and support for addicts.
Need stricter background checks on gun sales
Maybe we need ‘beat cops’ like in the old days. Policemen that live in the neighborhood they
police and who have a stake in it being safe and the youth having positive role models.
We need to have more community-based programs aimed at ‘at risk’ youth (education, vocation,
pairing them with mentors and role models etc.)
We need a campaign to get all of the neighbors together so there is more community/neighborhood unity. It’s a diverse neighborhood but we ALL care about safety.
Would like to see more people on the street in the neighborhood. Meeting each other, helping
each other. Need more Friendship (white) and Garield (black) joint events!
Need a plan to increase diversity in Friendship and celebrate it (different ages, ethnicities,
income levels, skillsets etc.)
Wish our community was more in control of satisfying out needs locally. I.E. community-grown
food, childcare, sharing of tools, cars and other social resources: role model to kids!
How can we turn those who are ‘at risk’ to commit crime into the community’s greatest
asset? (homeless/drifters, black disadvantaged youth, drug addicts)
I’d love to see Friendship be the community with the highest degree of diversity and the lowest
rate of crime.
I’d love to see community-run savings and loan that would support local business, create an
education fund for at risk youth, etc.
Have residents who are professionals or craftspeople run workshops and info sessions for
at risk communities and provide info about education and career paths.
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
NAME OF WICKED PROBLEM
Concerns & Fears
NAME OF STAKEHOLDER GROUP
What are stakeholder fears and concerns related to the problem?
Write one idea per line. Please print in complete sentences.
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
NAME OF WICKED PROBLEM
Hopes & Aspirations
NAME OF STAKEHOLDER GROUP
What are stakeholder hopes and aspirations related to the problem?
Write one idea per line. Please print in complete sentences.
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
NAME OF WICKED PROBLEM
NAME OF STAKEHOLDER GROUP
Crime in the XXXXXXX
Neighborhood of XXXXXXX
XXXXXXXX Residents
What Can You Change?
How or what are you willing to change in regard to the problem?
Write one idea per line. Please print in complete sentences.
Could commit to spending more time on community-related projects and initiatives.
Could volutneer time to work with ‘at risk’ youth and homeless people
Can better education ourselves on crime demograhics, motivation and other facets of this
systemic problem
Willing to donate to programs aimed at at risk groups
Within my profession, work to create scholarship at my educational institution for a student
from an ‘at risk’ background
Help organize events that bring the neighborhoods of Friendship and Bloomield together in
conversation, education and convivial settings (eating?)
Help create educational messaging about need for diversity in neighborhoods
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
NAME OF WICKED PROBLEM
Crime in the XXXXXXXX
Neighborhood of XXXXXXX
NAME OF STAKEHOLDER GROUP
XXXXXXX Residents
Beliefs & Assumptions Now
What are the beliefs/assumptions held by your stakeholder
group in the present about the problem? (existing paradigm)
Crimes are committed mostly by disenfranchised black youth, drug addicts and drifters
Mixed: Some believe it’s mostly people with problems or lack of options, other stakeholders
believe that they are ‘low lifes’ who need to be thrown in jail
We need to protect ourselves against the ‘dangerous people’ who want to prey on us
You need a gun to protect yourself...it’s ‘us against them’
The only way to deal with crime in the neighborhood is to protect yourself and phone the
police to report suspicious activity or a crime
“It’s a jungle out there...”
We need tougher punishments for those who commit crimes
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
NAME OF WICKED PROBLEM
Crime in the XXXXXXXX
Neighborhood of XXXXXXX
NAME OF STAKEHOLDER GROUP
XXXXXXXX Residents
Beliefs & Assumptions 2050
What are the beliefs and assumptions held by your stakeholder
group in 2050 about the problem? (new paradigm)
Criminal activity is seen as an issue the entire community must address/take responsibility for
Security and law enforcement should involve the local community.
The community takes responsibility for providing for its citizens (education, role models etc.)
so there is less crime.
Communities see diversity (ethnicity, diverse income levels, ages, occupations etc.) as a
strength and source of resilience.
Criminals are seens as citizens whose needs aren’t being met. The community takes primary
responsibility for deciding atonement and rehabilitating them with dignity
Everyone has gifts. Everyone has something to contribut. Everyone wants to be creative and
deserve respect.
Those who recover/are rehabilitated are best positioned to help others do the same
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
NAME OF WICKED PROBLEM
What Can You Change?
NAME OF STAKEHOLDER GROUP
How or what are you willing to change in regard to the problem?
Write one idea per line. Please print in complete sentences.
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
NAME OF WICKED PROBLEM
NAME OF STAKEHOLDER GROUP
Beliefs & Assumptions Now
What are the beliefs/assumptions held by your stakeholder
group in the present about the problem? (existing paradigm)
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
NAME OF WICKED PROBLEM
NAME OF STAKEHOLDER GROUP
Beliefs & Assumptions 2050
What are the beliefs and assumptions held by your stakeholder
group in 2050 about the problem? (new paradigm)
Transition Design Tools: Irwin & Kossoff, Carnegie Mellon Univeristy 2017
Transition Design Project Canvas
NAME OF YOUR GROUP
On this canvas, your group should formulate ideas for projects that are informed by your snapshots of the future. These projects should be conceived as a ‘irst step’ in the transition toward the future you imagined. Your snapshots addressed particular facets of a more desirable future in
which the fears and challenges in the present have been resolved. As you develop your projects, keep your snapshots nearby to ensure they are
a step in realizing that future. This step is where the visioning informs tangible solutions that combine the transformative thinking about the
future with the understanding of the present problem and the expertise of a particular stakeholder group. You may want to use post-its irst to
brainstorm and ill in the canvas once your ideas are resolved.
Projects in the Present, Informed by the Future
PROJECT 1
WHAT LEVEL OF SCALE IS THE PROJECT? HOUSEHOLD
NEIGHBORHOOD
CITY
NEIGHBORHOOD
CITY
NEIGHBORHOOD
CITY
2. Which of the present-day fears/concerns or hopes/aspirations does the project address?
5. How will it shift attitudes & beliefs connected to the problem that might lead to new social norms?
3. What are the barriers and challenges to implmenting the project? What new resources, skills, technologies, policies or changes in infrastructure will it require?
6. In what ways can it positively impact/resolve other complex problems? In what ways will it help
restore local and regional social and environmental systems?
1. How does this project connect to and amplify the others?
4. What under-utilized social resources might be leveraged to aid in implementing the project?
2. Which of the present-day fears/concerns or hopes/aspirations does the project address?
5. How will it shift attitudes & beliefs connected to the problem that might lead to new social norms?
3. What are the barriers and challenges to implmenting the project? What new resources, skills, technologies, policies or changes in infrastructure will it require?
6. In what ways can it positively impact/resolve other complex problems? In what ways will it help
restore local and regional social and environmental systems?
1. How does this project connect to and amplify the others?
4. What under-utilized social resources might be leveraged to aid in implementing the project?
2. Which of the present-day fears/concerns or hopes/aspirations does the project address?
5. How will it shift attitudes & beliefs connected to the problem that might lead to new social norms?
3. What are the barriers and challenges to implmenting the project? What new resources, skills, technologies, policies or changes in infrastructure will it require?
6. In what ways can it positively impact/resolve other complex problems? In what ways will it help
restore local and regional social and environmental systems?
REGION
PROJECT 3
WHAT LEVEL OF SCALE IS THE PROJECT? HOUSEHOLD
4. What under-utilized social resources might be leveraged to aid in implementing the project?
REGION
PROJECT 2
WHAT LEVEL OF SCALE IS THE PROJECT? HOUSEHOLD
1. How does this project connect to and amplify the others?
REGION
Projects become steps along a transition pathway
Present
Projects in present are conceived as
a ‘step’ in a transition pathway toward
the future vision. Projects connect
to/compliment each other for greater
impact and leverage.
1.
3.
2050 Future Snapshot
Speculate on what might follow if the
projects were successful. What would a
transition to something else look like?
What do you think might be learned
from the projects?
Synopsize your snapshot from the previous exercise.
T R A N S I T I O N
P A T H W A Y S
2.
2033
What are the currenet attitudes, beliefs and assumptions about the problem
in the present that your projects seek to challenge and change?
In what ways would attitudes, beliefs and cultural norms have had to shift
at the halfway point on the transition pathway? Speculate/imagine...
What are the beliefs, assumptions and cultural norms in 2050 that have
led to the resolution or improvement of the problem?.