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Case Study No 6 Culture clash

Name: Yusra Mohamed Maher Group: MBA – 49A Case Study No.6 Culture Clash What is the problem? A "culture clash" is a conflict between cultures, or a disagreement arising between two parties of different beliefs, values and practices, as a result of merging those two parties. What caused the problem? As both organizations have different characteristics MBNA featured a formal style. It was characterized as free- wheeling, entrepreneurial spirited, and secretive. This organization’s employees were accustomed to high-life, executive salaries, generous perks, and exhibited a formal dress code. Its management was  perceived as arrogant and autocratic. this giant believed in speed , BOA differed greatly from its merging counterpart also BOA was less formal organization which grew by thrift , maintained low cost no non-sense operation , featured as more casual dress code and believed in size and smarts rather than speed alone also its management perceived a bureaucratic . List of Alternatives Build transition Team. Create new policies and implement them. Appling the policies of the acquired company. Evaluate Alternatives Build transition Team : Who will be responsible studding in details the culture, policies, rules and regulations of the acquired company before the merge and start preparing the necessary plans for dealing with the culture gabs between the two companies considering the different steps of the transition period starting with the smooth delivery of the company strategy, vision and mission then the operational and tactical decision including the choice of the staff that will implement these changes , Also transition team should be appointed to oversee the merger and be very explicit about how the process is being undertaken and how much employee input will be factored in, or even welcomed.  Create a new policies and implement them : Create a new policies, procedures and strategies then implement them, and this alternative will make the merge time short but it may lead to another conflict due to the resistance. Appling the policies of the acquired company: we can apply the policies of the acquired company for some time (in the beginning of the merge ) and start to change the policies after gaining employee trust and this will help in avoiding resistance at the beginning but it will take much time , and will face a clash after applying the new policies. Recommendation I recommend using the first alternative as this one will help in learning about other cultures and increasing the awareness and preparing the employee to deal with the changes. 2