1
Presentation in XIV World Congress of Victimology 1988. Pisa, Italy 26-28.6.1988
Vuokko Jarva
The Problem of Useless People1
Study on Structural Victimization
Dedicated to my great mentors
Kettil Bruun (1924-1985) and Nils Christie (1924-2015)
Abstract .................................................................................................................................... 1
Introduction............................................................................................................................. 2
What is Uselessness? ............................................................................................................. 3
The Human Commodity ................................................................................................................. 3
Individual and Human Dignity ...................................................................................................... 5
Individual and Threat of Uselessness .......................................................................................... 7
Uselessness Crisis and Crisis Overcoming ....................................................................... 8
Crisis Overcoming ......................................................................................................................... 10
Crisis Intervention ......................................................................................................................... 12
References: ............................................................................................................................. 13
Abstract
In this article the suffering and failure of a human in industrial society is studied
in terms of collective and even structural victimization. Il-fare in a wel-fare
society, failures have many profiles from suicide to dropping-out, mental illness
and labeling as deviant etc. This kind of histories are usually studied in terms of
self-victimization or victimization by other individuals, but with the help of those
it is not possible explain catastrophes caused by structural factors, for example by
sudden economic recession – as in question of over-indebtedness in many
countries these days.
The problem of structural victimization arises in industrial society because people
are made commodities, which only have utility-value, no human dignity. Other
people assess the value of an individual in relation to his/her achievements in
continuous competition. If they are rated high, they become temporary winners, if
they are rated low, they become losers, victims of the structures of the society.
The winner and the loser, the victimizer and the victim, are players in the same
game: the roles can change any moment. Because of this the basic problem is: how
to transform society and societal structures so, that people get their human
dignity and do not need to become either victimizers or victims.
1
Revised and some sources added 2015. At the time of writing I did not systematically use page
number in text references and it would have been difficult to rediscover them all, so I did not.
Sorry!
2
Introduction
A couple of years ago a friend of mine committed suicide at the age of forty four.
She was an especially talented and well educated person but she could not stand
to be a "remote terminal" of a formal organization as she herself expressed it. Her
victimization began already in the beginning of the seventies when she began to
avoid her duties and was labeled as mentally ill. She had been removed to pension
because of "disability to work" a few years before her suicide. On pension she felt
very free and began to write, which was what she always wanted, but there was no
market for her writing, and when she lost the only human being who really
needed her, she decided to commit suicide; two months after her mother's death.
The usual way to explain this kind of life stories is to say that there was
something wrong with the person, she was deviant, she did not adjust to society
or the like; in one word: in terms of self-victimization. The other common way to
get the thing settled is to explain that someone else was guilty, to discuss the
history in terms of victimization by someone else. Victimizers are then usually
found in the close surroundings of the person: family, workplace and so on. A
mediating link between these approaches is represented by Freudian-based
theories, which explain adult self-victimization by victimization as a child by
parents.
But this kind of explanations can at their best give partial picture of the situation.
Maybe a good psychologist can find this kind of explanation in all cases of
suicide, marginalization, burnout, recidivism and others where the individual
does not properly perform her expected role as a successful one in our industrial
society. Explanations of this level do not help a lot if the stories of the losers are
to be prevented, and far too often the attempts to control the influencing factors
only lead to the formation of a new suppressive mechanism, the big brother
grows even bigger. The third approach of victimology, the collective or even
"structural" victimization point of view, seems far more relevant in this case. If
victimology is taken as a concept indicating a social structure, new dimensions
can be found in these miserable stories of human unhappiness and suffering.
This is the path I am going to take when trying to go deeper into the essence of
the case told in the beginning. I have to take a roundabout way, and it may seem
at times, that I am digressing from the theme, but the patient reader will see in
the end, that it
is not the case.
I have given the name "uselessness crisis" to a special turning point where
changes in life force the individual to make a major decision concerning her life.
In this article I am going first to study the preconditions of such a uselessness
crisis, then to describe the crisis and crisis overcoming, and in the final part to
comment strategies of crisis intervention.
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What is Uselessness?
A uselessness crisis can be defined as a major disturbance in an individual’s life
resulting from a loss or similar change endangering the livelihood and/or identity
of a human being. This kind of crisis is the result of interplay of objective and
subjective factors, and can be studied with the help of concepts of "individual",
"human dignity" and "power" in a Western industrial society. My analysis is strictly
restricted to this type of society and does not claim any universality outside it.
The Human Commodity
The friend of the afore-mentioned story described herself as a "remote terminal"
of a social machine, an organization - as an object, an instrument. A human as
object has been discussed widely – even the focal aspect of victimology is to
consider human as object, victim. A few researchers have gone even further.
A Finnish psychiatrist, Martti Siirala, considers the basic evil in our culture to be
instrumentalization or objectivication2, which for him means the reduction of a
human into his/her exploitation aspect. He gives as an example the
instrumentalization of "corporality" in medical care where the scientifictechnological knowledge of the body has substituted the actual corporality.
(Siirala 1984)
German Klaus Ottomeyer deals with this process in his politico-economic theory
concerning the reproduction of capital, which he divides into three spheres:
production, circulation and consumption. In the sphere of production workers
have to develop an indifference towards the production process and this requires
the workers to reify both themselves and the others. In the sphere of circulation,
one has to develop an indifference towards other people's needs because the
vendor and the customer are only means, instruments for each other. The fact
that in the sphere of consumption human relations are separated from common
production goals and only need to reproduce workforce, makes them only
compensatory. (Ottomeyer 1980)
Ottomeyer also emphasized the transfer of reification – created in exchange of
commodities – even outside the actual exchange relations. This reification tends
to dominate all relations with other people. Self-reification learned on the labor
market where one has to sell one's labor, and in the circulation where one
becomes a means of exchange, has the same tendency. As result, according to this
theory, human relations have become instrumental throughout and the human
has become a commodity like any other.
The interesting thing is that researchers representing very different schools have
come to the same conclusion concerning the dominant value of an individual.
Siirala represents the existentialist school of psychiatry and his, albeit original,
ideas can be traced back through other existentialist psychiatrists to humanist
2
Different researchers have used variant terms on this phenomenon. Siirala speaks about
instrumentalization, Martha Nussbaum (2000) about objectivication. Axel Honneth also mentions
instrumentalization and commodification. The most often used term is, however, reification,
based on marxist teories by Karl Marx himself and especially by Georg Lukács. In this article I have
chosen reification, because it has been studied most extensively. (Lukacs 1967, Honneth 2006)
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individualism represented by, for example, Kierkegaard and Nietzsche. Ottomeyer
represents Marxist-humanist Frankfurt School, the ideas of which are rooted back
to the ideas of Marx himself. Already Marx studied the "commodity" aspect of a
human in the case of salary worker as if he named the commodity aspect of an
individual "workforce" which was to be sold.
To study further what this idea of "a human commodity" consists of, the wage
slave forced to sell her workforce to earn living is a good example indeed. The
phenomenon wage slave as predominant mode of making a living in a society is a
fairly new one; its origin can be traced back to the birth of industrial society in
the eighteenth century, and it has spread all over Western countries - and
nowadays the whole world.
The rise of industrial society was based on the faith that new technology could
bring new welfare to more people than ever. The supporters of technological
innovations were not only worried about their business profits, but about the
exhaustion of natural resources and poverty of the majority of people. Through
new technology work places were quickly created available to those who could not
safely earn their livelihood in agrarian society, salary work promised more
guaranteed livelihood than the capricious forces of nature. (For example 'Lunar
Society' see Hart-Davis 2001).
But this was only one side of the coin: rising industry needed cheap workforce, so
the willingness of people to enter the labor market was guaranteed by public
intervention such as legislation concerning land and vagrancy, and not least by
the new institution of punishment as Foucault (1980b) has shown in his studies
concerning the history of prisons.
As result of these two phenomena, promises of a better life and the threat of
punishment, vast numbers of people changed over from agrarian society to
industrial society, i.e. became wage slaves. This is illustrated for example by the
fact, that a new term "unemployment" appeared in the language even in the
peripheries of Europe – Finland, Sweden and Russia – as late as in the middle of
the nineteenth century (Uotila - Uusitalo 1984) coinciding with their industrialization.
But the change to industrial society from agrarian society was not painless. It
implied the creation of a new type of human: the salary worker personality. The
worker had to be disciplined to obey the rules the machines and the superiors
imposed, to perform his role. Critical school researchers have invented a term to
describe this: obedience-competence (Masuch 1972).
To guarantee the quality expected from salary workers an innovation was made
and is still working – the public school. In agrarian society children were
organically members of the community, they learned their skills from their
parents and thus learned to perform their role. In industrial society this link was
broken; parents had to go away from their homes to where the machines were and
follow the timetable of the organization. Children were left alone and had to be
stored somehow.
The public school offered a double solution to make children useful. It acted as
store where children could be controlled while their parents were away, but even
more, it offered a method through which children could be educated to become
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proper salary workers already before entering working life, they became raw
material to be processed. (Christie 1977; Christie - Bruun 1986)
School sociologists have during the last two decades paid a lot of attention to the
"hidden curriculum" of the school. According to one research, pupils are taught
first of all patience and forbearance, to stand continuous interruptions in their
work, to complete tasks, of which they cannot see the importance, to leave an
uncompleted task when the lesson is over, to restrain from helping their
schoolmates, and to submit to authorities without questioning. (Uusitalo R. 1984)
The obedience of the forthcoming salary workers is guaranteed by rewards and
punishments. Rewards one can gain through competition and obedience. The
basic forms of it are good grades and social acceptance. Punishments vary and,
according to Foucault, they concern the same things in school as in work places,
the army or other institutions, namely: time, action, behavior, articulation, body
and sexuality (Foucault 1980a). There are strict rules concerning all of these areas
and deviation is punished.
If the child is not capable or willing to reach adulthood defined according to the
rules of the industrial society, she is in danger to be dropped out at a very early
stage. Representative examples are seriously handicapped children and their
specific "career" in our societies.
Other socialization devices, like family education, religion (cf. Weber 1950),
kindergartens and non-governmental organizations support the school-factory.
The "normal" adult is supposed to be so well socialized in her role as an
instrument of the industrial machinery that she can perform as a salary worker.
But all people do not perform properly as human commodities, as salary workers.
They drop out in a way or another – or they are dropped out, become victims of
society. In fact, the dropping out is not an automatic process caused by some
mythological "society", but a real world phenomenon, caused by other people's
decisions. To study how this happens one has to proceed from the study of the
salary worker to the study of the other type of personality in industrial society the entrepreneur.
Individual and Human Dignity
There is a phenomenon the study of which can shed light on both the bad
performance of the expected salary worker as well as on the case of the
victimizer: the individuation process (C. G. Jung 1946, p. 562). The entrepreneur
as the ideal type of free, emancipated individual seems to be a theme expressed in
most of the claims of liberation movements in Western countries. Ann Oakley
quotes resolutions of the first American women's suffrage convention in 1848.
There the ideals of freedom are expressed in reverse terms, as something taken
away from women. Her list consists of political power (elective franchise), nonexistence as juridical person (when married), private ownership (property and
wage), power in private matters (divorce), employment (discrimination and low
wages), education and self-confidence. (Oakley 1981)
In brief: women have been deprived of their individuality, entrepreneurship,
economic and political (public family) power, and their whole subject character as
human beings, they have been reified. But they express their objection against the
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status quo. If they were completely reified, totally obedient, they would not
object.
While the instrumental value seems to be the dominant value in our societies, we
are taught from our very childhood another Gospel, the Gospel of human dignity,
the inherent value of each human being. The history of the human dignity
-concept shows that it really is a Gospel in the traditional sense: the origin of
Western individuality and human dignity has among specialists been traced back
to the Christian religion. For example, the ancient Greeks did not know the
concept of individual as such we do. (Lukes 1973, Asplund 1983)
During the Renaissance the idea of the value of the individual, human dignity, was
praised and has been nurtured since in the intellectual tradition called humanism.
Typical of it are the famous words of Jean-Jacques Rousseau:
“Man is too noble a being to serve simply as the instrument of others..." (cit.
Lukes 1973)
In Western thought the individual is considered as a self-evident entity, which
idea is supposed to fit all societies and all epochs, to be universal. A true
individual is supposed to be
“Equipped with given interests, needs, instincts, or whatever while society is
only an institution which more or less well corresponds with these interests,
needs, instincts, rights etc. which are independent on society." (Asplund
1983, 46)
To learn to expect society and other people to correspond to one's needs and to
be able to fight for them is the focal aspect of the individuation process. This is
the other function of the public school system: to create the egoistic, competitive
personality who is capable of winning in the war of all-against-all on the human
commodity-market. Without the sense of individuality one could neither be
disturbed by being used as instrument nor use others as instruments. Organic
chains of Gemeinschaft -type of society are broken in industrial society. (Tönnies
1887)
The writings of my afore-mentioned friend, left behind, demonstrate that she was
not unable to work or produce. On the contrary, she had remarkable literary
activity going on throughout the years, even when treated as a mental patient. The
conflict was between her activities and the expectations of the organization; the
organization did not have use for her kind of talents or her way of
comprehending the goals of the organization. The conflict was between her
individual goal oriented action and the action of superiors in the organization. It
was a question of uselessness in terms of power.
Industrial society is organized throughout according to the machine model. Both
private and public organizations have the character of a huge machine where
everything is to function in relation to the other parts of the machine. This would
not be possible without strict discipline. The individuals working in these
machines are given some measure of power in relation to their duties as well as
their subordinates. They are supposed to show indifference to the consequences
of their power-exertion on the individuals inferior to them. Their focal duty is to
guarantee that the part of the machine subordinated to them functions in relation
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to the other parts of the machine. Good performance of an organizational unit is
measured as output, results. If the unit does not produce the results the higher
units expect, those responsible for its performance endanger their own status. A
subordinate not performing well does not only endanger her own status but the
status of her superiors as well.
The human subordinate is not a complete, but an individual with her own
worldview and own identity. She/he can see the goals from another perspective
than the immediate superior as was the case with my friend. Year after year she
kept thinking of the right things to do and what were the most important goals of
the organization. This resulted in a conflict between organizational goals as
understood by her superiors and her performance: both tried to do the right thing
as they understood it to be. The subordinate was bound to lose because it was the
superior who had the power to drop her out of the organization.
The results of this kind of "structural indifference" and power exertion can be
read in the statistics on suicide, mental disease, early death, work accidents,
marginalization etc. Inferiors become victims, superiors become victimizers.
Individual and Threat of Uselessness
The three Basic characteristics of a human in the industrial society have been
analyzed above as being:
-
Reification, which is here expressed by the term 'human commodity'3,
-
Individuation, which is expressed by the term individual
-
Outer-directedness, which is expressed as human dignity experienced as
usefulness-uselessness – market-value of a human.
If these are accepted, the conclusion is that there are not two different kinds of
people, commodities and individuals, but we all are more or less outer-directed
individual-commodities. If this is added thereto that the basic threat is no more a
natural catastrophe, but the threat of uselessness, the duality of the picture fades
out. Individuals fighting for their worth on a human commodity-market are
basically fighting against the threat of uselessness, of being rejected, and at the
same time to make their lives safe by rewards given by others. The basic rewards
are money and status.
This is of course an extreme picture, but it makes the situation very clear: the
actual winners are potential losers, the actual losers are potential winners. The
actual victims are potential victimizers and vice versa. This might explain the
mechanism referred to in studies of victimology that previous victims fairly easily
become victimizers. The mechanism of victimization through power-exertion is
learned in actual victimization situations.
Is it then so that there is no escape from the welfare prison of industrial society,
no prospects of breaking the chain of victimization? I am not here going to go
deeper into this question, because my studies have focused on analysis of the
uselessness crisis as a social and social-psychological phenomenon. But it is
3
Zygmunt Bauman (2004) speaks even about 'human waste' in case of those pushed out of society
in one way or other.
8
possible to draw some preliminary conclusions on the subject of crisis
intervention.
To understand why results of "normal" power-exertion in our societies can
become so dramatic, one has to study what happens when a human encounters
the kind of loss, which endangers not only the livelihood but the identity as well.
Uselessness Crisis and Crisis Overcoming
To make the definition of uselessness crisis more concrete, I refer here to the last
three uselessness crises of my friend:
•
having been removed to pension in the mid-eighties was result of a
process where my friend could no longer stand her status as "remote
terminal" of the organization, and began to avoid her duties and finally
was punished by being put on pension,
•
thereafter she began to write, which is what she had always wanted to do
but there was no market for her writing and she did not succeed in
publishing, and
•
finally she lost her mother who was the only person who really needed
her; then she committed suicide.
All three events were losses, but they hit her identity and integrity as well. She
was a person with well internalized "Protestant ethics" and tried to perform her
role as worker in the organization as well she could. Unfortunately her ideas of
the organizational goals and those of her superiors did not match. She was not
rewarded for her performance and when, year after year, she had hit her head
against the wall, she finally gave up and began to avoid her duties. The reaction of
the organization was to drop her out as useless. This was a major defeat for her
integrity because work was for her not only a means to get money, but calling.
The failure to get her writings published was as dramatic: she honestly felt that
she had something important to say to help other people, but the publishing
machinery did not see it the same way. Again she was rejected.
The third loss, her mother, was too much. She was single, had never married, and
even her sisters had their hands full with their own professional duties and family
life, unable to give her the feeling of being needed, being useful.
Life changes, which endanger one's livelihood, continuation of the career, or break
ones identity as a loved one, often lead to crises. One hears in these kinds of
situations comments like: "Nobody needs me." or "I do not fit anywhere, I am
useless." or "Nobody cares for me." In major life changes the critical factor takes
over the whole life, a narrowing of the perspective takes place and the other
factors easily seem meaningless. Shock combined with human inertia, slowness,
causes a major disturbance in an individual's life, which is widely discussed in
psychiatric crisis theory.
Psychiatrist Gerald Caplan gives a clue to the background of the term crisis by
describing the "normal" state of a human with the word "equilibrium" and "crisis"
as state when the equilibrium is shattered and the person fails to bring it back in
short time with usual means (Caplan 1964; Sifneos 1980). Crisis is thus actually a
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relational concept, which is based on ideas of "normal" and "abnormal" states of a
human. Caplan remarks that defining a situation as crisis depends on the degree
of magnification but that:
"The significance of a crisis is in its temporal telescoping of development.
Major alterations may occur in a relatively short period and may
subsequently remain stable for a long time." (Caplan 1964, 39)
Psychological stress theory lists lots of major life changes, which cause enormous
stress and can result in crisis. Among these are deaths of close people, economic
disasters, major crimes and their consequences, even marriage and falling in love.
To distinguish the uselessness crisis from any other potential crisis one can
simply say, that the uselessness crisis is a crisis of the defeated, the victim. Klaus
Ottomeyer gives a case of unemployment:
"Nobody wants to employ me", says a female laborer without education. "It is
hard feeling oneself useless. I feel ill...There is no hope and no future. I am
52 years old, there is nothing more for me to do . . . I might as well be dead,"
(Ottomeyer 1980, 120).
The core of uselessness crisis seems to be a deep experience of having no value,
having no prospects in life. If positive identity in our society is connected with
success and victory (achievements, as Parsons has remarked), the negative
identity is connected with defeat and failure. This has been discussed in
existentialist psychology tradition. Rollo May comments:
“The loss of the experience of one's own significance leads to the kind of
anxiety that Paul Tillich called the anxiety of meaninglessness, or what
Kierkegaard terms anxiety as the fear of nothingness." (May 1980, 37)
The basic character of the individual-commodity of our industrial society has
been widely discussed by researchers of a wide variety of disciplines and schools.
The typical personality has been called "the organization man" (Etzioni, May), "one
dimensional man" (Marcuse), "other-directed man" (Riesman).
The Riesman characterization is interesting. He claims that instead of tradition or
inner-directedness by the so-called conscience, the individual of today is mainly
dependent on the reactions of her surroundings, evaluations of other people.
According to Riesman only through a lot of inner work can a man reach the level
of being "autonomous", relatively independent of the judgments of others.
(Riesman 1958)
Concerning human dignity, the other-directed man is not able to experience his
self-worth but reflects evaluations of influential others. If these others reject
him/her, his/her human dignity falls in pieces. This kind of "instant" value works
as exchange rate on the human commodity-market. The instant value depends on
one's achievements, and not for example on hereditary status. It is changing all
the time according to the fitting together of one's performance and other people's
expectations and criteria.
If expressed in this way, there is no more difference between instrumental
commodity value and human dignity, self worth; both are formed in instant
interaction with other people and vary in relation to the market value of one's
performance. To lose the experience on one's human dignity in the case of a
10
threatening defeat, no longer – according to this interpretation – seems symptom,
alienation or deviance, but a normal reaction to real-life loss. The whole body of
theories – including the alienation theory – based on the idea that losers are
deviant can no more be utilized, if this approach is taken seriously. The
uselessness crisis cannot be treated as mental disturbance, but as normal result
of the structure of life as it appears in industrial society, as result of structural
victimization.
Crisis Overcoming
In a crisis situation a human has the same possibilities as any living organism.
When circumstances become unbearable the organism either tries to adjust, to
transform the environment, or moves to another environment. The specifically
human choice to commit suicide could be classified as moving to another
environment - irrevocably. (Lagerspetz 1981)
The strategy of adjustment and attempts to transform the environment are in
most cases so tightly interwoven that there is no point in separating them. They
can be discussed in terms of different types of action strategies. In personality
psychology different action strategies have been discussed in terms of personality
typologies and traits (e.g. Lazarus 1971) but no consensus has been reached. In
psychological theory of coping strategies different orientations have been
discussed (Lahtela 1983; White 1974; Antonovsky 1980) as well as in sociological
theory on individual adaptation (Merton 1968).
Because the discussion is fairly new and no agreement has been reached – to
avoid too much complexity – I take another line of discussion. Gordon Allport
(Allport-Odbert 1936) began his 'Trait theory' with the help of a dictionary, I
choose literature science. It is commonly agreed that literature has been able to
describe human life more comprehensively than any scientific explanation, as
though literary descriptions do not reach the exactness of scientific modeling. The
study of literature has at any rate shown that there are certain characteristics by
which literature is divided into different genres, depending on the interpretation
of human life.
It is a widely accepted practice in science of literature to divide literature into
epics, lyrics and drama. Emil Staiger considers these a kind of orientation and
speaks about the epic, the lyrical and the dramatic approach. He distinguishes
these genres based to their solution of the subject-object relationship. The lyrical
style is subjective, the epic objective and the dramatic synthetizes these two
approaches. This means that in the epic approach a human is considered an
object, in the lyrical a subject and in the dramatic both these characteristics are
combined. (Staiger 1946)
In the epic orientation a human – as in classical epos – takes what fortune brings.
She/he either can remain an observer of life without reactions (cf. Riesman's
"anomic") or end up for example, as Schaff (1985) calls it, in a sate of "social
pathology" and be unable even to defend her health.
To the archetype orientations one has to be added, typical for our industrial
societies and probably created by them: the analytical orientation. Michel Foucault
(1980a) has discussed the creation of the analytical man, and Sheridan comments:
11
“The régime of "truth" gave the intellectual, who's régime the truth was, a
certain "universal status". "The disinterested" intellectual represented the
conscience of society as a whole." (Sheridan 1982, 222)
The distinctive characteristic of this new analytical man was disinterest, which is
similar to Ottomeyer's indifference. The disinterestedness/indifference is focal
characteristic of reification, as Axel Honneth has analyzed (Honneth 2006). The
new indifference created in the industrial economy was made an idol of the
representation of truth, knowledge. The importance of this phenomenon can only
be understood if this attitude towards Newtonian natural science as an idol is
compared with the "participative knowledge" of Enlightenment, the ecstatic
reason. The power to know, to understand, the truth, was given in hands of
people who had best internalized the new indifference imposed by the industrial
economic structure – the specialist of truth was legitimated and given status. The
analytical man was not supposed to take part in social events, only to observe
them and tell the truth.
In brief, the basic characteristics of these four orientations are:
•
•
•
•
EPIC: sense oriented, passive, object,
ANALYTICAL: cognition oriented, passive, object,
LYRICAL: sense oriented, active, subject, and
DRAMATIC: both cognition and sense oriented, active, subject-object.
I have called my friend's strategy "avoidance" in which characteristics of these
basic strategies are combined. She never made the decision to step outside the
organization with which she was in conflict. This is a characteristic of epic
strategy. She became depressed when things went wrong, what is a characteristic
of lyrical strategy. She showed analytical traits by being able to understand and
describe her status as "remote terminal" of the organization. And she also showed
dramatic characteristics by avoiding her duties what was in her case a form of
civil resistance.
Her strategy had characteristics of Lagerspetz’s third mode as well, i.e. those of
an organism to react in an intolerable situation: to move to other environment.
She changed her workplace a few times, but this was not for her the dominant
way to move into other surroundings. At least a human has another chance. The
dominant strategy of my friend was to move over into the inner world without
moving into other geographical or social surroundings. This is documented in her
writings. She spent a lot of time in meditating different problems, following her
internal logic and not the logic of the "real world" - as we call it. The internal
world became for her more real than the intolerable surroundings.
As a result of the strategy used in crisis situation a human can thrive, suffer or
languish (von Wright 1984). The result in the referred case is known: she
committed suicide. Yet it did not happen when the first intolerable situations
arose, in the beginning of the seventies, but more than fifteen years later. The
human is generally very durable even after an accumulation of injuries. This is
well described by writers who tell their stories of years in German concentration
camps during World War II (e.g. Bettelheim 1986 and Frankl 1980). Even when all
hope is lost, humans tends to stay alive for long periods more like "walking
corpses" (Bettelheim 1986) than human beings.
12
Because of human persistence the problem of useless people is not decreasing in
our industrial societies as they are transforming to post-industrial societies where
losses entailing life changes are expected to increase at least during the transition
period. But the problem is not only the problem of the loser, it is a problem of the
winner, too. It is not only a problem of the victim, but a problem of the victimizer
as well.
Crisis Intervention
The term "intervention" means that someone intervenes with the flow of events.
This can happen as well when something actually has happened as beforehand. It
can have either first aid or preventive character. One could implement Rescher's
(1972) division of justice to "distributive" and "corrective" justice and speak about
"distributive" and "corrective" intervention. In the case of actual uselessness crisis
situation, intervention has a corrective character: the loss has already happened
and the intervener can only minimize the damage. But if the actual structural
victimization mechanism works as analyzed above, corrective intervention can,
indeed, be only first aid. The main line of intervention has to be in distributive
activities.
But there is at least one way to avoid this distinction. The original meaning of the
word crisis (κρίση) in Greek refers to a turning point, where decisions have to be
made, to a crossroads (Collins Greek Dictionary 1988). What makes the
uselessness crisis so dramatic is the apocalyptic character of the suffered loss: the
experience of a blind alley. It is basically epic, fortune cannot be avoided or
fought against, a complete reification of oneself.
The Apocalypse experience cannot be abolished by any social engineering or
psychological trick as long the real apocalypse is in ambush: the threat of
uselessness. And the threat of uselessness exists as long there exists the
institution of usefulness, dependent on the achievements and instant value of a
human in the zero-sum game of the human commodity-market. The queue of
victims needing help remains longer than the row of helped ones however much
society would be willing to invest in corrective machinery.
Crisis intervention both on the individual, corrective level, and the societal,
distributive and empowering level cannot be social engineering aimed at making
the human or social machine work better. It is creative work where the intervener
has to be able to react quickly in kaleidoscopically changing, often unexpected,
life situations and social settings. The intervener cannot be the "disinterested"
analytical observer but is bound to get involved and use "the ecstatic reason" in
which ones own life experience is combined with theoretical comprehension of
phenomena. This is well known to all conscious field workers who deal with their
patients' or customers' real life problems. A crisis intervener is rather like a
designer, who creates order out of chaos, than a scientist who tries to find
waterproof explanations. How close crisis intervention actually comes to design is
illustrated well by a Viktor Papanek quotation:
“At the most basic level, design and architecture are activities that affirm life.
By bringing order and meaning to chaos, the designer holds back the dark
entropic forces of anarchic disarray that often make our lives seem pointless
and our efforts random. Design is the pattern-making impulse of human
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beings. Design and architecture are tools mankind uses to change and adapt
to its environment, extend human capacities, and thus comprehensively
change itself." (Papanek 1983)
At the moment, on the basis of my studies of the problem of the uselessness
crisis and my own experience, the path to be taken is to study seriously the only
inexhaustible resource: human creativity and inventiveness. And especially use
them to transform societies to more humane, causing less structural victimization
than in the war of all-against-all of industrial society.
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