In the past two decades, the rapid development of information technology has been widely used in individuals' daily lives, leading to a sea change. As a city at the forefront of artificial intelligence (AI) technology in China, Hangzhou first applied the technology to public library services to relieve the shortage of reference and circulation service resources caused by a large number of regular patrons. This chapter first introduced the application model of AI in various libraries worldwide, then focused on its application in a public library in China, a developing country. This chapter may shed light on the application of AI in other libraries in developing countries.
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