Empathy and Moral
Development
IMPLICATIONS FOR CARING
AND JUSTICE
Martin L. Hoffman
New York University
PUBLISHED BY THE PRESS SYNDICATE OF THE UNIVERSITY OF CAMBRIDGE
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q Cambridge University Press 2000
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First published 2000
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A catalog record for this book is available from the British Library.
Library of Congress Cataloging in Publication Data
Hoffman, Martin L.
Empathy and moral development : implications for caring and
justice / Martin L. Hoffman.
p.
cm.
Includes bibliographical references and index.
ISBN 0–521–58034–X
1. Moral development.
BF723.M54H64 2000
155.2'5 – dc21
2. Empathy.
ISBN 0 521 58034 X hardback
I. Title.
99–29669
CIP
Contents
Acknowledgments
1
page ix
Introduction and Overview
Part I
1
Innocent Bystander
2
Empathy, Its Arousal, and Prosocial Functioning
29
3
Development of Empathic Distress
63
4
Empathic Anger, Sympathy, Guilt, Feeling of
Injustice
93
Part II
Transgression
5
Guilt and Moral Internalization
113
6
From Discipline to Internalization
140
Part III
7
Relationship Guilt and Other Virtual Guilts
Part IV
8
10
175
Is Empathy Enough?
Empathy’s Limitations: Over-Arousal and Bias
Part V
9
Virtual Transgression
197
Empathy and Moral Principles
Interaction and Bonding of Empathy and Moral
Principles
221
Development of Empathy-Based Justice Principles
250
vii
Contents
11
Multiple-Claimant and Caring-Versus-Justice
Dilemmas
Part VI
12
13
Culture
The Universality and Culture Issue
Part VII
263
273
Intervention
Implications for Socialization and Moral
Education
287
References
299
Author Index
319
Subject Index
325
viii
CHAPTER 1
Introduction and Overview
When I tell people my field is moral development, the first response is usually silence, sometimes ‘‘Oh!’’ They think I mean religion, telling the truth, the decline of traditional family life, and prohibitions against drugs, alcohol, and teenage pregnancy. When I tell
them my interest is people’s consideration for others, they perk up
at first but then say something like it must be frustrating to study
that because everybody is interested in themselves; who cares about
anyone else, except maybe their family? But when I say humans
could not have survived as a species if everyone cared only about
himself, they pause, think about it, and then say something like ‘‘You
might be right.’’ The evolution argument carries weight, as though it
were self-evident that hunters and gatherers had to help each other
to survive, so humans must have helping genes.
In any case, it is in this end-of-millennium, first-world context of
competitive individualism and little caring for others that some of us
study prosocial moral behavior – knowing full well that however
much a person cares about others, when the chips are down, the
individual thinks of himself first: He or she is not the other. People
do make sacrifices for others, however, sometimes big sacrifices, and
they help others in small ways all the time. This adds to the quality
of life and makes social existence possible. So there is something to
study. Indeed, the topic has preoccupied philosophers at least since
Aristotle and has been a topic of research interest in psychology for
almost a century. The topic’s staying power, I think, lies in its selfevident importance for social organization and the fact that it epitomizes the existential human dilemma of how people come to grips
1
Empathy and Moral Development
with the inevitable conflicts between their egoistic needs and their
social obligations.
Philosophy and religion have various answers to this dilemma,
and their answers have parallels in contemporary psychological theory. One answer, the ‘‘doctrine of original sin,’’ which assumes people are born egoistic and acquire a moral sense through socialization
that controls egoism, is paralleled in early Freudian and sociallearning theories that stressed the importance for moral development
of reward and punishment by parents, especially giving and withholding affection. The diametrically opposed and more interesting
‘‘doctrine of innate purity,’’ associated with Rousseau who viewed
children as innately good (sensitive to others) but vulnerable to corruption by society, has a rough parallel in Piaget’s theory, not that
children are innately pure but that their relation to adults produces
a heteronomous respect for rules and authority which interferes with
moral development. This corruption by adults can only be overcome
by the give-and-take of free, unsupervised interaction with peers,
which, together with children’s naturally evolving cognitive capability, enables them to take others’ perspectives and develop autonomous morality. The resemblance to ‘‘innate purity’’ is that the free
and natural interaction of premoral children produces moral development, whereas interaction with (socialized) adults prevents it.
Philosophers like Immanuel Kant and his followers, who attempt
to derive universal, impartially applied principles of justice, helped
inspire Kohlberg (and to a lesser extent Piaget) to construct an invariant sequence of universal moral stages. And the British version of
utilitarianism represented by David Hume, Adam Smith, and others
for whom empathy was a necessary social bond, finds expression in
current research on empathy, compassion, and the morality of caring.
Contemporary theories of prosocial moral development tend to
focus on one dimension, each with its own explanatory processes.
Social-learning theories deal with helping behavior and specialize
in the processes involved in reward, punishment, and imitation.
Cognitive-developmental theorists deal with moral reasoning and
employ concepts like perspective-taking, reciprocity, cognitive dis2
Introduction and Overview
equilibrium, progressive construction, and co-construction. Theories
of emotional and motivational development employ concepts like
parent identification, anxiety over loss of love, empathy, sympathy,
guilt, and moral internalization. I have long written on the emotional/motivational dimension, especially empathy development,
guilt, and moral internalization. To me, empathy is the spark of
human concern for others, the glue that makes social life possible. It
may be fragile but it has, arguably, endured throughout evolutionary
times and may continue as long as humans exist.
In this book, I update my previous work and frame it in a comprehensive theory of prosocial moral behavior and development that
highlights empathy’s contribution to moral emotion, motivation, and
behavior but also assigns special importance to cognition. The aim is
to elucidate the processes underlying empathy’s arousal and its contribution to prosocial action; to throw light on the way empathy
develops, from preverbal forms that may have existed in early humans and still do in primates, to sophisticated expressions of concern
for subtle and complex human emotions. My aim is also to examine
empathy’s contribution to the principles of caring and justice, to
resolving caring–justice conflicts, and to moral judgment.
I have been working on the theory for three decades. It includes
elements of the philosophical and psychological approaches mentioned earlier but also makes use of contemporary cognitive psychology – memory, information processing, causal attribution, and especially the synthesis of affect and cognition. Its primary focus is
consideration for others, often called ‘‘caring’’ morality, but also includes ‘‘justice’’ and the mutually supportive though sometimes contradictory relation between caring and justice.
The theory attempts to account for human action in five types of
moral encounters or dilemmas, which I believe encompass most of
the prosocial moral domain. In the first, the simplest type, one is an
innocent bystander who witnesses someone in pain or distress
(physical, emotional, financial). The moral issue is: Does one help
and how does one feel if one does not help? In the second type, one
is a transgressor, who harms or is about to harm someone (accidentally, in fights, arguments). The moral issue is: Does one refrain from
3
Empathy and Moral Development
harming the other or at least feel guilty afterward? In the third type
of moral encounter, which combines elements of the first two, one is
a virtual transgressor, who, though innocent, believes he or she has
harmed someone. The fourth type is more complex: It involves multiple moral claimants among whom one is compelled to make a
choice. The moral issue is: Whom does one help and does one feel
guilty over neglecting the others? The fifth type, caring versus justice, involves multiple moral claimants but also a clash between
considering others and more abstract issues such as rights, duty,
reciprocity. The moral issue here is: Which principle prevails, caring
or justice, and does one feel guilty for violating the other? Multiple
claimant and caring–justice dilemmas are especially important in
societies like ours that are becoming increasingly diverse culturally.
All five types share an empathic motive base – empathy defined
as an affective response more appropriate to another’s situation
than one’s own. Each type features empathic distress – one feels
distressed on observing someone in actual distress – and one or more
motives derived from empathic distress: sympathetic distress, empathic anger, empathic feeling of injustice, guilt.
The book begins with an analysis of innocent bystanders. The
bystander model attempts to answer these questions: What are the
motives that predispose innocent bystanders to help victims? What
are the psychological mechanisms that underlie the arousal or activation of these motives? What is the developmental course of the
motives? It takes the first three chapters (part I) to answer these
questions. I begin in chapter 2 by defining empathy as an affective
response that is more appropriate for another’s situation than one’s
own. Empathic distress is the focus, as bystanders are typically in a
position to respond to someone in distress. I review the evidence
from a variety of sources that empathic distress functions as a prosocial moral motive, but most of the chapter is taken up with various
modes of empathic arousal.
If empathy is the product of natural selection, as I have argued
elsewhere (Hoffman, 1981), it must be a multidetermined response
that can be aroused by cues of distress coming from the victim or the
victim’s situation. Empathy is indeed multidetermined, and I discuss
4
Introduction and Overview
five distinctly different modes of empathic arousal. These include
three that are preverbal, automatic, and essentially involuntary: motor mimicry and afferent feedback; classical conditioning; direct association of cues from the victim or his situation with one’s own
painful past experience. The empathy aroused by these three modes
is a passive, involuntary affective response, based on the pull of
surface cues, and requires the shallowest level of cognitive processing. This simple form of empathic distress is important, however,
precisely because it shows that humans are built in such a way that
they can involuntarily and forcefully experience another’s emotion –
that their distress is often contingent not on their own but someone
else’s painful experience. The three preverbal modes are crucial for
arousing empathy in childhood especially in face-to-face situations,
but they continue to operate and provide empathy with an important
involuntary dimension throughout life. They not only enable a person to respond to whatever cues are available, but they also compel
him to do it – instantly, automatically, and without requiring conscious awareness.
There are two higher-order cognitive modes: mediated association, that is, association of expressive cues from the victim or cues
from the victim’s situation with one’s own painful past experience,
where the association is mediated by semantic processing of information from or about the victim; and role-or perspective-taking, in
which one imagines how the victim feels or how one would feel in
the victim’s situation. These modes may be drawn out over time and
they may be subject to voluntary control, but if one is paying attention to the victim they can be involuntary and triggered immediately
on witnessing the victim’s distress. What they contribute to a person’s empathic capability is scope; they also enable a person to empathize with others who are not present.
The existence of multiple arousal modes bears on my definition of
empathy as not requiring, though often including, a close match
between observer’s and victim’s affect. The many modes of empathic
arousal assure a certain degree of match, even across cultures (as
will be discussed), for two reasons: mimicry, which may be automatic and neurally based, assures a match when observer and victim
5
Empathy and Moral Development
are in face-to-face contact; conditioning and association assure a
match because all humans are structurally similar and process information similarly and are therefore likely to respond to similar events
with similar feelings. But there are times when empathy does not
require a match and, indeed, may require a certain mismatch, as
when a victim’s life condition belies his feelings in the immediate
situation. These are the times when verbal mediation and role-taking
may take center stage.
My theoretical framework for the development of empathic distress is presented in chapter 3, which is a key chapter in the book. In
it I argue for a developmental synthesis of children’s empathic affect
and their development of a cognitive sense of others as distinct from
themselves. The synthesis results in five ‘‘stages’’ in the development
of empathic distress: (a) reactive newborn cry; (b) egocentric empathic distress, in which children respond to another’s distress as
though they themselves were in distress; this happens during the
developmental interval in which they can feel empathic distress
(from early preverbal arousal modes) but still lack a clear distinction
between self and other; (c) quasi-egocentric empathic distress, in
which children realize the distress is the other’s, not their own, but
confuse the other’s inner states with their own and try to help by
doing for the other what would comfort themselves; (d) veridical
empathic distress, in which children come closer to feeling what the
other is actually feeling because they now realize that the other has
inner states independent of their own; (e) empathy for another’s
experience beyond the immediate situation (e.g., chronic illness,
economic hardship, deprivation), when children realize that others
have lives that may be generally sad or happy; and a subcategory,
when children can empathize with an entire group (homeless;
Oklahoma City bombing victims). I also present evidence for my
hypothesis that beginning with stage (c), children’s empathic distress is transformed in part into a feeling of sympathetic distress
or compassion for the victim, and from that time on when children
observe someone in distress they feel both empathic and sympathetic
distress. My use of the term empathic distress throughout the rest of
the book refers to this empathic/sympathetic distress combination.
6
Introduction and Overview
In this developmental scheme, each stage combines the gains of
the previous stages. At the most advanced stage, one is exposed to a
network of information about the victim’s condition, which may
include verbal and nonverbal expressive cues from the victim, situational cues, and knowledge of the victim’s life condition. These
sources of information are processed differently: empathy aroused
by nonverbal cues is mediated by the largely involuntary, cognitively
shallow processing modes (mimicry, conditioning, association). Empathy aroused by verbal messages from the victim, a third party’s
description of the victim’s state or condition, or one’s personal
knowledge about the victim requires more complex processing (mediated association, role-taking). At the most advanced stage, observers may act out in their minds the emotions and experiences suggested by the above information and introspect on all of it. In this
way they gain understanding and respond affectively to the circumstances, feelings, and wishes of the other, while maintaining the
sense that this person is separate from themselves. When their information about the other’s life condition contradicts the other’s behavior in the immediate situation, their empathy can be as influenced,
possibly more influenced, by the other’s life condition than by his or
her immediate behavior.
It should be clear by now that cognition plays an important role
in development of empathic distress. Cognition is highlighted even
more in chapter 4, where I note the human tendency to explain
events causally and show how attributions about the cause of another’s distress can shape empathic distress into four empathy-based
moral affects. When the cause is beyond the victim’s control (illness,
accident, loss), observers’ empathic distress is transformed at least
partly into sympathetic distress which is like the developmental
transformation of empathic into sympathetic distress discussed in
chapter 3. If someone else is the cause, one’s empathic distress is
transformed into empathic anger, which consists of either empathy
with the victim’s anger or a dual feeling of empathic sadness or
disappointment (if that, rather than anger, is how the victim feels)
and anger at the culprit. The latter, dual type of empathic anger may
be prevalent in societies like ours in which, owing to socialization,
7
Empathy and Moral Development
direct anger is not easily felt. It is also another case in which empathy
involves a mismatch between observer’s and victim’s feelings.
When a discrepancy exists between the victim’s character and the
victim’s fate (a good person fares badly), the apparent violation of
reciprocity or justice may transform an observer’s empathic distress
into an empathic feeling of injustice. And, finally, when observers
do not help, or their efforts to help fail, even for legitimate reasons,
their view of themselves as causing the victim’s continuing distress
may transform their empathic distress into guilt over inaction. It
goes without saying that people’s empathic distress can be reduced
by blaming the victim for his or her own distress.
An important point about the bystander model is that to respond
with empathic distress and the various empathy-based affects does
not require the victim to be physically present. Because of the human
capacity to represent events and imagine oneself in another’s place,
and because of the power of represented events to evoke affect, to
feel empathic distress one need only imagine victims, as when reading about someone’s misfortune, arguing about economic or political
issues that involve victims or potential victims, or even making
Kohlberg-style judgments about hypothetical moral dilemmas. One
can also turn an abstract moral question into an empathy-relevant
one by imagining a victim, say, of corporate downsizing, and how
he feels. The ability to represent thus expands the importance of
empathic morality beyond the face-to-face encounters of children
and members of primary groups, which has been the focus of most
of the research. It expands the bystander model to encompass a
variety of situations limited not by the victim’s presence but by the
observers’ imagination.
As the bystander model is the prototypic moral encounter for
empathy, especially empathic distress, the transgression model is the
prototypic moral encounter for empathy-based transgression guilt
(in contrast to bystander guilt over inaction). The transgression
model also highlights children’s early socialization at home and is
the prototypic encounter for moral internalization. The moral issues
are these: What motivates a person to avoid harming others and to
consider their needs, even when their needs conflict with his or her
8
Introduction and Overview
own? When one does harm another, does one feel guilty afterward?
When one contemplates acting in an instrumental, self-serving way
that one realizes may end up harming someone (though that was not
one’s intention), does one anticipate feeling empathic distress and
guilt? Exactly what is meant by moral internalization? These issues are dealt with in part II of the book, which includes chapters 5
and 6.
Guilt and moral internalization are chapter 5 topics. There I describe empathy-based transgression guilt, adduce evidence that there
is such a thing and that it functions as a prosocial moral motive, and
speculate about the developmental processes in its formation. I also
point up the importance of moral internalization, which I define
simply as follows: A person’s prosocial moral structure is internalized when he or she accepts and feels obligated to abide by it without
regard to external sanctions. That is, the rewards and punishments
that may have previously motivated one to consider others have lost
most of their force and one now experiences the motive to consider
others as deriving autonomously from within oneself. The various
conceptions of moral internalization – Freudian, social-learning,
cognitive-developmental, attributional, information-processing – are
reviewed in this chapter.
Those that I found most useful are integrated into the theory of
guilt development and moral internalization presented in chapter 6.
My definition of an internal moral motive is that it: (a) has a compelling, obligatory quality, (b) is experienced as deriving from within
oneself, (c) makes one feel guilty when one acts or considers acting
in ways that may harm others, (d) disposes one to consider another’s
needs even when they conflict with one’s own. When such a conflict
exists, the empathy arousing processes that work in bystander situations may not be powerful enough to motivate one to act prosocially.
To create prosocial motives that are powerful enough to operate in
conflict situations requires parents to actively socialize the child to
consider others.
Parents interact with children in many ways but only in discipline
encounters do they make the connections necessary for guilt and
moral internalization: that is, connections between the child’s egoistic
9
Empathy and Moral Development
motives, the child’s behavior, and the harmful consequences of the
child’s actions for others. And only in discipline encounters do parents put pressure on children to control their behavior and consider
the needs and claims of others. If parents do this right, they can give
children the experience of controlling their behavior through their
own active processing of information about the consequences of their
actions for others, which contributes to their developing an empathybased internal motive to consider others.
Doing it right means using inductions when the child harms or is
about to harm another. Induction highlights both the victim’s distress and the child’s action that caused it and has been found to
contribute to the development of guilt and moral internalization in
children. My explanation is this: Most parental discipline has powerassertive and love-withdrawing components that put pressure on the
child to attend to the parent: too little pressure and the child may
ignore the parent; too much, and the emotions aroused (hostility,
fear) may prevent children’s effective processing of inductive information and direct their attention to the consequences of their action
for themselves. A salient induction that fits the child’s cognitive level
and puts just enough pressure on the child to process the induction’s
information and attend to the consequences of the child’s action for
the victim may arouse empathic distress and guilt (through the
arousal mechanisms described earlier). In this way parents can exploit and build upon an ally that exists within the child – his or her
empathic proclivity – and create a moral motive that may compete
with the child’s egoistic motives.
When the child experiences, repeatedly, the sequence of transgression followed by parent’s induction followed by child’s empathic
distress and guilt feeling, the child forms Transgression → Induction
→ Guilt scripts, which have motive properties due to their empathic
distress and guilt components. When a script is activated for the first
time in an actual situation involving conflict with others, its motive
component may not be strong enough to overcome the prospect of
egoistic gain. But it may become strong enough with repetition, and
when combined with cognitive development and peer pressure it
may be effective. That is, peer pressure compels children to realize
10
Introduction and Overview
that others have claims; cognition enables them to understand others’
perspectives; empathic distress and guilt motivate them to take others’ claims and perspectives into account.
These prosocial moral scripts are not passively acquired but actively formed by children in a continuing process of constructing,
synthesizing, and semantically organizing inductive information and
relating it to their own actions and the victim’s condition. This active
mental processing makes the child’s internal cognitive and affective
processes salient to the child, and the child experiences the scripts
and their implicit norm of considering others as the child’s own
construction and part of his or her internal motive system. Parental
intervention is no longer necessary and the scripts, now Transgression → Guilt scripts, can be activated by the child’s own awareness
of harming someone. When activated, a script’s associated guilt and
motivation to make amends is felt by the child as coming from
within him-or herself. The script can be activated in advance by the
child’s thoughts and images about the harmful effects of his or her
acts. The resulting anticipatory guilt is a motive against committing
the act, and if the child does commit the act, he or she will feel guilty.
In short, what chapter 6 suggests are the antecedent factors that
can lead to the development of an early moral motive to consider
others even when one’s needs conflict with theirs. Later experiences
of various kinds expand this motive to areas of life not dealt with at
home. These experiences also provide skills and competencies that
serve the motive and help make connections between it and relatively abstract moral principles like caring and justice. The chapter
also summarizes empirical evidence for the theory and takes up the
issue of direction of effects.
Once a child acquires Transgression → Guilt scripts, it should
perhaps not be surprising that the scripts can be activated and trigger
guilt feelings in the child whenever the child thinks he transgressed,
even when he or she did not. I call this virtual guilt, and the presumed harmful acts, virtual transgressions. Virtual guilt is not a
new concept: A definition of guilt in Webster’s Ninth New Collegiate
Dictionary is ‘‘feelings of culpability especially for imagined offenses.’’ In chapter 7 I describe and try to explain several variations
11
Empathy and Moral Development
of virtual guilt. One, ‘‘relationship’’ guilt, may be endemic to close
relationships because they provide endless opportunities not only for
hurting one’s partner but also for thinking one has. That is, relationship partners become so dependent on each other that their feelings
and moods depend heavily on the feelings, moods, and actions of
the other. More importantly, each partner knows the other is similarly dependent on him or her, and each partner may as a result
develop a keen sensitivity to the potential impact of his or her words
and deeds on the other. It may therefore seem reasonable when one’s
partner is sad or unhappy and the cause is unclear not only to feel
empathic distress but also to blame oneself for the partner’s state.
One might not feel guilty if certain of one’s innocence, but that
requires keeping accurate mental records of previous interactions
with one’s partner, a type of emotional bookkeeping rare in close
relationships.
A related type of virtual guilt – ‘‘responsibility guilt’’ – stems
from having responsibility for someone who is harmed, even when
the facts clearly indicate that one was not at fault. What seems to
happen is that one empathizes with the victim’s pain, reviews the
situation in one’s mind, realizes that one could have acted differently
and prevented the accident, shifts from I could have to I should have,
blames oneself, and feels guilty.
Whereas close relationships and positions of responsibility are the
context for relationship and responsibility guilt, pursuing one’s normal developmental goals and interests can provide the context for
virtual transgressions involving ‘‘developmental guilt.’’ A person
may feel that by leaving home for college he will damage his parents
– separation guilt; and by achieving more than his peers he contributes to making them feel inadequate – achievement guilt. A person
may also feel guilty over his relative affluence, that is, over benefiting
from privileges that others lack – guilt over affluence. Though adults
may feel guilt over affluence, I class it with developmental guilt
because it seems more prevalent in adolescents (at least it was in the
1960s) and may be a significant part of the prosocial moral development of those who experience it.
12
Introduction and Overview
It is known that people who experience the traumatic death, injury, or other misfortune of someone else (in war, acts of terrorism,
natural disaster, corporate downsizing), while they remain unharmed, often feel guilt over surviving. The guilt is compounded by
conflicting emotions of joy at surviving and empathic sorrow for the
victims. Add to this the hidden relief that the worst happened to
someone else, and one can have a painful case of guilt – survival
guilt. Guilt may be the survivor’s answer to the question, ‘‘Why me –
why was I saved and not somebody else?’’ What this person is
saying, and what survival guilt may have in common with guilt over
affluence is that one cannot justify the advantage one has over the
victim. One’s advantage therefore violates the principle of fairness or
reciprocity; and the awareness of being advantaged may transform
empathic distress for the victim into an empathic feeling of injustice
and a feeling of guilt. The prevalence of guilt over one’s relative
advantage, survival, and the other types of virtual guilt confirms my
belief that humans, at least in our society, are ‘‘guilt machines.’’
In chapter 8, I shift from empathic motivation’s contributions to
prosocial moral action, to its limitations, which result from empathy’s dependence on the intensity and salience of distress cues and
the relationship between observer and victim. One limitation is that
although we expect more intense empathic arousal with more salient
distress cues, extremely salient distress cues can be so aversive that
an observer’s empathic distress is transformed into an intense personal feeling of distress. This empathic over-arousal can move observers out of the empathic mode, cause them to be preoccupied
with their own personal distress, and turn their attention away from
the victim. An exception is that for people who are committed to a
helping relationship (therapist–patient; parent–child) empathic overarousal may intensify empathic distress and motivation to help the
victim.
The second limitation is empathy’s vulnerability to two types of
bias: familiarity bias and here-and-now bias. Although people tend
to respond empathically to almost anyone in distress, they are vulnerable to bias in favor of victims who are family members, members
13
Empathy and Moral Development
of their primary group, close friends, and people who are similar to
themselves; and to bias in favor of victims who are present in the
immediate situation.
Empathy’s vulnerability to over-arousal and the two types of bias
may not be a significant problem in small homogeneous ‘‘primary
group’’ societies, or in bystander, transgressor, and virtual transgressor moral encounters involving one victim. Indeed, these limitations
may have a hidden virtue: If people empathized with everyone in
distress and tried to help them all equally, society might quickly
come to a halt. Seen in this light, empathic bias and over-arousal
may be empathy’s ultimate self-regulating, self-preserving mechanisms, which fits with the increasing evidence that the ability to
regulate one’s emotions correlates positively with empathy and helping behavior.
Still, empathic over-arousal and especially empathic bias may
pose problems in encounters involving multiple claimants and encounters in which caring for another conflicts with the demands of
justice. These problems can be reduced, I hypothesize, when empathy is ‘‘embedded’’ in a moral principle with which it is congruent,
because this allows empathy to gain structure and stability from the
principle’s cognitive dimension.
Chapter 9 relates empathic affect to Western society’s prevailing
moral principles: caring and justice. Empathy’s congruence with caring is obvious. It is also congruent with aspects of criminal justice,
which involves victims, and this is briefly discussed. Most of the
chapter deals with distributive justice, which pertains to how society’s resources should be allocated – ‘‘equally,’’ or according to one’s
‘‘need,’’ ‘‘effort,’’ or ‘‘merit’’ (competence, productivity). Empathy is
congruent with all of these justice principles, but less so with competence and productivity. My argument that empathic arousal may
alter one’s views of distributive justice can be summarized thus: If a
person thinks about how society’s resources should be distributed, a
self-serving perspective will make him prefer principles that coincide
with his own condition: high producers will choose merit and low
producers will choose need or equality. If empathy is aroused, the
welfare of others will be considered and even high producers may
14
Introduction and Overview
choose need or equality – or, more likely, merit regulated to prevent
extreme poverty (need) and vast discrepancies in wealth (equality).
Regulated merit is at the heart of the philosopher John Rawls’s
theory of justice, notably the ‘‘difference principle,’’ which assigns
great weight to how society’s ‘‘least advantaged’’ are treated. Rawls
uses a ‘‘veil of ignorance,’’ which compels people whom he imagines
are constructing a society from a rational, totally self-serving perspective – but without knowing their place in that society – to ensure
that the least advantaged’s needs will be taken care of. Rawls’s other
purpose in using the veil of ignorance is to rule out empathy, so that
the difference principle would be derived on purely rational, selfserving grounds. I applaud Rawls’s approach but spend a lot time in
this chapter arguing that empathy and the veil of ignorance are
actually functionally equivalent, though operative in different contexts.
Owing to empathy’s congruence with justice, people will empathize with victims of justice violations (someone cheated out of his
earnings or whose rights are violated). When they do this they may
be aware of both their empathic feeling for the victim (empathic
distress, guilt, empathic anger, empathic feelings of injustice), and
the activated justice principle. The resulting concurrence of empathic
affect and a moral principle creates a bond between them, a bond
that is strengthened by subsequent concurrences. In this way, moral
principles, even when originally heard about in ‘‘cool’’ didactic contexts, may acquire empathy’s affective and motive properties and
become emotionally charged representations or prosocial ‘‘hot cognitions.’’
The implications of this hot-cognition concept are twofold. First,
when a moral principle is subsequently activated in a moral encounter or even in didactic or research contexts, empathic affect is
aroused. This empathic affect will have two components: a stimulusdriven component (victim’s distress) and a principle-driven component. The principle-driven component will have a ‘‘heightening’’ effect or a ‘‘lowering’’ effect on the intensity of the stimulus-driven
component. This should reduce the likelihood of empathic overarousal (and under-arousal) and thereby help stabilize the individ15
Empathy and Moral Development
ual’s empathic affect across situations. The second implication is
that the bystander and transgression models must be enlarged to
include not only empathic affect aroused by a victim’s distress, but
moral principles that may also be activated by the victim’s distress
and that may help stabilize the bystander’s or transgressor’s empathic affect.
Reciprocity underlies most justice principles: Good deeds should
be rewarded, bad acts punished; punishments should fit crimes. I
suggest reciprocity is not inherently prosocial, as it encompasses
‘‘eye-for-an-eye’’ as well as ‘‘hard-work-should-be-rewarded’’ thinking. But it can become prosocial when it is associated with empathy,
as when reciprocity is violated by someone’s being treated unfairly.
When that happens, reciprocity can intensify the observer’s empathic
distress and transform it into an empathic feeling of injustice.
Finally, empathy, alone or embedded in a moral principle, can
play an important role in moral judgment. The basic argument for
this was made over two centuries ago by David Hume: We obviously
applaud acts that further our own well-being and condemn acts that
may harm us; if we empathize with others we should therefore
applaud or condemn acts that help or harm others; and, unless we
are abnormally callous, we will feel indignant (empathic anger)
when someone willfully inflicts suffering on others. I would add that
most moral dilemmas in life may arouse empathy because they involve victims – seen or unseen – of one’s own actions or actions by
someone else whom one is judging. Empathy can influence one’s
moral judgment of oneself or of the other directly, or indirectly
through the moral principles it activates.
The developmental research on distributive justice, in which children are asked to allocate rewards to recipients who differ in productivity and other respects, is clear on what children of different
ages view as fair. The research, discussed in chapter 10, shows a
developmental trend from allocating rewards based on self-interest
in preschoolers, to a strong preference for equal division of rewards
at 4 or 5 years; to an increasing emphasis on reward in proportion to
productive output or output integrated with need (poverty) among
children 8 or 9 years and older. Older children also apply different
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Introduction and Overview
justice principles according to the context: They favor a productivity
rule in reward-for-work situations, equity in voting situations, and
equality combined with need in charity situations. By 11 or 12 years,
they favor ‘‘productivity’’ over ‘‘need’’ for strangers but equate the
two principles for friends, and they allocate as much to a needy
friend as to a productive stranger – not unlike adults.
There is little developmental research on empathy’s contribution
to justice. I suggest that parental inductions around sharing and
turn-taking start the socialization for ‘‘equality.’’ ‘‘Equality’’ is also
fostered by preschool and kindergarten teachers and by direct pressure from peers who want to have their share. I suggest socialization
for ‘‘effort’’ also begins at home but is not systematic until early
elementary school when children’s academic performance is assessed
and rewards given for self-improvement, which, above all, requires
effort. Socialization for ‘‘productivity’’ and ‘‘competence’’ begins in
earnest when academic performance is based on comparison with
one’s classmates, in grade four or five, and continues through the
rest of one’s education and on into the world of work.
These socialization experiences are integrated with children’s direct justice-relevant experiences such as feeling distressed when
treated unfairly (not rewarded for hard work), their observations
that others feel distressed when similarly treated, and their empathic
responses to that distress. These direct justice-relevant experiences
build on the children’s empathically charged transgression-guilt
scripts about sharing acquired at home. The result is a network of
integrated experiences that provide raw material from which children can construct an increasingly complex empathy-based sense of
fairness and concern for others. With language, they can classify
certain acts as morally wrong, unfair, and (eventually) form them
into more general, abstract but still empathically charged principles
of justice.
Language also enables children to begin, on their own and in
conversations with others, to make their own moral inferences in
light of the interpretations, explanations, and emotional reactions of
adults and their own cognitive and emotional reactions as bystanders
and victims. Each child does not construct a moral code anew, as
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Empathy and Moral Development
some cognitive developmentalists claim, but is active nonetheless in
reconstructing and understanding moral rules, using information
communicated by adults and his own experience.
The above can be put in terms of a division of labor between
parental inductions that communicate rules of fairness and carry the
force of authority, children’s ability to decenter and preference for
reciprocity, and peer interactions which highlight equality: Peers advancing their own claims compel one to realize that one’s desire is
not the only thing that must be considered; decentering and reciprocity enable one to understand the basis of another’s claims; inductions, acting on one’s natural empathic proclivity, make one receptive to those claims. The resulting empathy-based fairness concepts
are shaped further by the values communicated by parents, peers,
teachers, religion, media. Children with these experiences are well
versed in rudimentary forms of our society’s caring and justice principles.
These processes are haphazard until adolescence, when children
are more ‘‘formally’’ introduced to moral principles that are supposed to guide behavior. It is then, if ever, that the individual’s
active role in constructing a moral code, evident throughout childhood, takes center stage. The raw materials continue to be the products of socialization, as discussed. These include empathy-charged
justice/fairness scripts generated in discipline encounters by
inductions bearing on sharing and effort, which are enhanced by
emotionally salient personal experience as bystander and victim, and
by exposure to the media. One thinks and reasons about these, and
in debates, especially with peers, one may analyze, interpret, compare and contrast, and accept or reject them and thus construct one’s
own set of general, to some extent abstract though emotionally
charged moral principles.
When one has internalized and committed himself to caring or
justice principles, realizes one has choice and control, and takes responsibility for one’s actions, one has reached a new level. One may
now consider and act fairly toward others, not only because of empathy but also as an expression of one’s internalized principles, an
affirmation of one’s self. One feels it is one’s duty or responsibility to
18
Introduction and Overview
consider and be fair to others. This connection between self, principle, and duty may in some cases result from an emotionally powerful
‘‘triggering event’’ (extreme injustice) that causes one to reexamine
one’s life choices and leads to a new moral perspective and sense of
social responsibility.
Behaving in accordance with a moral principle is not always a
simple matter of lining one’s actions up with the principle. Moral
encounters often involve multiple claimants, situations in which bystanders must choose which victims to help, and some encounters
involve conflict between caring and justice. Both types of moral encounters are discussed in chapter 11. Multiple claimant dilemmas in
the caring domain that come to mind are people drowning or caught
in a burning building, when one must choose whom to help; a doctor
deciding whether to perform an abortion, when the claimants are the
fetus, the pregnant teenager, and the teenager’s parents; a lawyer
deciding whether to defend someone he believes is guilty of murder,
when the claimants are the defendant who has a right to a trial, his
future victims if he goes free, and the victim’s family who want him
punished; Kohlberg’s hypothetical World War II air-raid warden
who had the choice of remaining at his post or leaving to help his
family whose part of town had just been bombed; the similar but
real dilemma of a nurse who was helping an Oklahoma City bombing victim when she heard the second bomb blast.
The moral issue for ethics in these dilemmas is which claimant
should one help. The issue for science is who will one help. Evolutionary biology’s answer is simple: One helps those with whom one
shares the most genes. Psychology’s answer is that when there is one
claimant, bystanders empathize with virtually anyone in distress
(chapter 2). When there are multiple claimants, one will probably
empathize with family members and others who fit empathy’s familiarity and here-and-now biases (chapter 8), although one may feel
guilty over those one does not help. In other words, evolutionary
psychology says we choose to help those who share our genes; psychology says we choose to help those in our primary group. But we
share more genes with those in our primary group, which raises
certain questions. Is psychology’s answer fundamentally the same as
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Empathy and Moral Development
evolutionary biology’s? Is empathic bias the functional equivalent of
sharing another’s genes? The answer to both questions may be yes,
given the argument that empathy derived from natural selection
pressures in human evolution (Hoffman, 1981). In any case, in multiple claimant situations empathy may not be enough.
Kant and his followers, including Rawls and Kohlberg, claim that
caring is subordinate to justice because caring is usually personal
and particularistic, involves decisions that are affectively rather than
rationally based, and lacks the formal properties of justice. I prefer
to view caring and the different types of justice as ‘‘ideal types’’ that
may occur in varying degrees in all situations. When caring and
justice co-occur they may be congruent. They may also conflict, as
when a professor is convinced by a student’s plea that his ‘‘life will
be wrecked’’ if he does not get a higher grade; as when a student is
asked by a friend for the questions on an exam he just took; as in
Kohlberg’s famous dilemma based on Les Miserables, in which a man
steals a drug to save his wife’s life. The last two examples of caring
dilemmas given earlier (Kohlberg’s air-raid warden and the Oklahoma City nurse) can be considered caring-versus-justice dilemmas
if we classify violations of a person’s duty or responsibility as criminal acts or as instances of nonreciprocity between role demands and
behavior.
To illustrate multiple claimant and caring–justice encounters in
depth, I use the dilemma of a professor who is asked to write a letter
of recommendation for one of his students who is applying for an
important job. The student is good but not outstanding. If the professor has some friendship with the student and knows other things
about him (such as that there is a sick child in his family), he might
write a strong letter of support. But things get complicated if the
professor also empathizes with the colleague who needs an especially outstanding applicant or with the other unknown candidates
who also need the job. The dilemma so far is confined to the caring
domain, but justice issues are also relevant: The academic system
places high value on merit (scholarly output, competence) and the
integrity of the system rests on recommenders’ candid assessments
of job applicants, which the professor’s colleague expects from him.
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