African Journal of Career Development
ISSN: (Online) 2617-7471, (Print) 2709-7420
Page 1 of 11
Original Research
Exploring factors that influence students’ career
decision making at a South African University
Authors:
Maria R. Fernandes1
Kamilla V. Rawatlal1
Affiliations:
1
Department of Psychology,
Faculty of Humanities,
University of Pretoria,
Pretoria, South Africa
Corresponding author:
Kamilla Rawatlal,
[email protected]
Background: Student career decision-making has attracted research attention in the last two
decades especially when it comes to choosing tertiary education. Exploring current experiences
that influence undergraduate students in career decision making is seen as critical to informing
career counselling practice and/or intervention. Such initiatives are seen to benefit academic
institutions and academic advisors.
Objectives: This study explored both individual and systemic influences through gauging the
experiences of a sample of undergraduate students.
Project Research Registration:
Project Number: 16034156
Method: Utilising a qualitative design and a hermeneutic phenomenological approach, the
research aimed to contribute to explore trends influencing career decision making of students
in higher education, through semi-structured interviews and thematically analysing interview
transcripts. The interview questions were explored in relation to the ecological systems
framework.
Dates:
Received: 17 July 2023
Accepted: 14 Nov. 2023
Published: 29 Feb. 2024
Results: The study identified both internal and external factors (themes) influencing the
decision-making process of students in higher education. The application of an ecological
systems approach was found to be best aligned to understanding this phenomenon in practice.
How to cite this article:
Fernandes, M.R., & Rawatlal,
K.V. (2024). Exploring factors
that influence students’
career decision making at a
South African University.
African Journal of Career
Development, 6(1), a99.
https://doi.org/10.4102/ajcd.
v6i1.99
Conclusion: Making a career decision can be a challenging task and individuals often face
many difficulties prior to or during this process. Factors identified were located at both the
individual level and systemic level of influences and highlighted the significance of ecological
models to design intervention.
Copyright:
© 2024. The Authors.
Licensee: AOSIS. This work
is licensed under the
Creative Commons
Attribution License.
Keywords: ecological systems theory; career decision making; young adults; South African
context; third year psychology students.
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Contribution: The role of different factors that influence young people’s career decision
making in developing contexts such as South Africa, contributed to knowledge on informed
approaches in career decision making to support career counsellors and academics in designing
appropriate career counselling intervention to address contemporary realities.
Introduction
Globally, more young people than ever before are entering university programmes. The number of
students at South African universities has doubled since the country became a democracy in 1994.
Prior to the democracy, the apartheid system created disparities between racial groups, with schools
for black learners being underfunded (Seabi, 2012). This increasing student population reflects a
rich diversity of cultural groups and students from different social economic backgrounds.
Moreover, young people have faced many socio-political changes that have opened up study
opportunities and broader career options. The coronavirus disease 2019 (COVID-19) pandemic has
imposed major challenges with individuals needing to make adjustments to their social, work, and
study roles. Generational changes and differences between Gen X and Millennials and Gen Z point
to changes that need to be made in the working environment. Gen X includes those born between
1965 and 1981, Millennials are individuals born between the years 1981 and 1996 and Gen Z’s are
individuals born between the years 1997 and 2012 (Hernandez-de-Menendez et al., 2020). All the
participants fell into the Millennial and Gen Z category; therefore, it was important to identify how
these generations thought, behaved, and how they are changing the work environment. These
evolving adjustments have been challenging for this heterogeneous student body, resulting in the
need to research career decision-making and attendant factors influencing this process.
The global literature is rich in providing empirical evidence about the factors influencing career
decision-making. There has also been an increasing focus in the past two decades on investigating
https://ajcd.africa
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career decision-making pertaining to Science, Technology,
Engineering and Mathematics (STEM) careers in western
countries (Abe & Chikoko, 2020). Recently, Abe and Chikoko
(2020) have highlighted the need to explore how career
decision-making is informed in the South African context to
inform contemporary practice and intervention.
A career is viewed as the ‘totality of an individual’s lifetime
of learning and work’ (Falaye & Adams, 2008, p. 222). Louw
and Louw (2015) similarly stated that a career contributes
significantly to an individual’s sense of identity. A career
provides an individual with the opportunity to be creative or
productive and thereby is a form of self-expression (Louw &
Louw, 2015). A career also determines an individual’s place
and status in society (Louw & Louw, 2015). Bandura et al.
(2001) purport that self-efficacy beliefs are important shapers
of children’s aspirations and career trajectories. Several
studies also identify significant factors influencing career
decision-making and include the context in which the
individual lives, their educational attainment, and their
personal aptitudes (Falaye & Adams, 2008).
In this study, the ecological systems theory framework
was used as it includes both internal and external
factors (Bronfenbrenner, 1974). This brings an ecological
understanding of where these factors/influences are situated
in an individual’s environment and on their career
development and choices. Broadly, the influences could be
grouped into the Microsystem, Mesosystem, Exosystem, and
Macrosystem (Weiten & Hassim, 2016).
This study explores the different factors that affected
young adults’ career decision making. The literature review
provides a background of the factors that previous research
had identified as affecting the career decision-making of
young adults. The findings from the literature review reveal
that young adults faced a daunting task of choosing a career
that would remain relevant in the modern technological
workplace. There were a number of factors that emerged
from the literature review that influenced career decision
making in young adults. The ecological systems theory
allowed for a systematic identification and exploration of the
different levels of influence in the South African context.
Ecological systems theory
framework
The ecological systems theory provides a meaningful
framework to explain the interpersonal, intrapersonal, and
external characteristics that play a role in an individual’s
choice of career. The theory identifies five environmental
systems that impact how an individual acts and the decisions
they make, including decisions regarding career choice
(Bronfenbrenner, 1974). Bronfenbrenner (1974) sees the
individual as existing in several different systems, all of
which interact in a complex manner. At the centre of the
systems is the individual (age, gender, education level,
personality traits etc.) (Buser et al., 2014). Moving outwards
into the Microsystem, factors include the individual and
https://ajcd.africa
Original Research
other people who are involved in his or her immediate
environment (Weiten & Hassim, 2016). The Microsystem has
a significant impact on the individual as the individual
interacts with this system the most, from birth to adulthood
(Darling, 2007). It relates to the people the individual has
direct personal contact with, as well as, groups, such as
family and schooling, with direct impact on an individual’s
development (Weiten & Hassim, 2016). The Mesosystem
involves reciprocal interaction between various Microsystems
and can include schools and neighbourhoods and interaction
between parents and educators (Weiten & Hassim, 2016).
The Exosystem represents the social setting surrounding the
individual and the links between social settings that
do not involve the individual but still influence them,
such as employment opportunities (Chinyamurindi, 2016),
competition in the field (Olaosebikan & Olusakin, 2014), and
job security (Weiten & Hassim, 2016). Lastly, the Macrosystem
refers to cultures and subcultures each of which has its own
beliefs and value systems (Weiten & Hassim, 2016). The
overarching cultural systems impact the interior systems
(Darling, 2007; Dodge & Welderufael, 2014).
The interview questions in this study were structured so that
answers could be examined in relation to these systems,
identifying how factors given by third-year psychology
students at a South African university fitted into this
framework and how the findings compared to those in
previous studies. This allowed the research to have an
element of understanding regarding the individual and the
context in which that individual lived to determine what
made them choose their career path.
Students may base their choices on external influences
(Exosystem and Macrosystem influences) such as monetary
expectation (Chinyamurindi, 2016), employability (Quinter &
Edwards, 2011), or cultural background (Mhlongo & O’Neill,
2013). Intrapersonal influences (Microsystem influences)
such as personality (Olaosebikan & Olusakin, 2014) and
interpersonal influences (Mesosystem influences) such as
vocational assessments (Maree & Taylor, 2016) could be
significant. In reality, a career choice is often decided with
little awareness or experience of the real world (Kazi &
Akhlaq, 2017). Young adults are forced to make critical career
decisions at a stage when they often do not realise the
importance of their decision and may not be informed fully
about their choices.
Despite the growing body of knowledge and evidence
relating to career decision-making, research that specifically
addresses South African young adults and their experiences
in career decision making is lacking (Seabi, 2012). A
knowledge gap exists with even less having been written
about the factors used in career counselling to help
individuals achieve a career, particularly in South Africa
(Seabi, 2012). Given the high failure and dropout rates in
South Africa, it is necessary to explore and understand the
factors that lead young adults towards a certain career in
order to minimise dropout and increase career satisfaction
(Seabi, 2012). Manik’s (2014) study also highlights the fact
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that the absence of career guidance or inadequate career
guidance prior to entry into university appeared to contribute
to students’ dropout. One individual stated that:
[A]t school I aspired to be an accountant. I got straight A’s for
Accounting and Maths and thought this [career] was for me but I
think I needed to know more about this career. The level of
accounting at school is very different from what is taught at
university. (Manik, 2014, p. 150)
This showed that students were unaware of how to select
subjects or modules correctly at university level and were
also unaware of what subject choices in high school would
prepare them for university. This was exemplified by the
COVID-19 pandemic as career guidance and counselling in
schools was curtailed, resulting in increased anxiety and
uncertainty in students (Jäckel–Visser et al., 2021). Many
students, therefore, made uninformed, random, and
haphazard career choices.
Research methods and design
A qualitative research approach was used, utilising
hermeneutic phenomenology and thematic analysis to analyse
the interviews conducted. Both were needed to analyse the
findings in this study as hermeneutic phenomenology analysis
was needed to provide the researcher with a comprehensive
description of the factors driving the career decision
experiences of the participants and thematic analysis was
needed to identify common themes throughout the interviews.
Hermeneutic phenomenological research approach: In this
approach, the researcher aimed to create rich and deep
accounts of a phenomenon through intuition, while focusing
on uncovering the meaning of the data rather than accuracy
(Oerther, 2020). According to Fuster (2019), the five principles
for hermeneutic phenomenology are as follows:
1. Committing to an enduring phenomenon or concern.
2. Having a clear perspective towards the question being
asked.
3. Examining the experience as it is lived by others.
4. Describing and explaining the phenomenon through
writing and rewriting.
5. Considering part of the texts and the texts as a whole.
Hermeneutic Phenomenology attempts to provide the best
opportunity to ‘give voice’ to the experiences of individuals
(Sloan & Bowe, 2014, p. 1292). The focus is on understanding
shared experiences by searching for themes and interpretively
engaging with the data (Sloan & Bowe, 2014). The shared
experiences of the researcher and the participant are used to
analyse what is familiar, common, and self-evident to the
researcher (Abe & Chikoko, 2020). The process involves a
‘hermeneutic circle’ in which the researcher constantly goes
back and forth between part of the text and the text as a
whole, to establish truth by discovering and interpreting
phenomena (Willig, 2013, p. 44). This process was achieved
through semi-structured interviews between the researcher
and individuals where I viewed the recordings multiple
times in order to produce meaning from the entire data.
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Original Research
Dependability, confirmability, credibility, and
transferability of the study
I attempted to achieve dependability and confirmability by
ensuring the consistency of the research findings (Christensen
et al., 2015). I used an audit trail to replicate the data to
facilitate this (Merriam, 2002). An audit trail is a detailed
description of how the data were collected, how the
categories were derived, and the decisions made (Merriam,
2002). A pilot interview served as a practice to the interview
questions and received feedback on the topic, as well as, the
interview method (Griffee, 2005). The study also ensured
credibility by using triangulation and member checking
(Christensen et al., 2015). Credibility refers to the extent to
which a study is reliable and relevant, especially with respect
to the level of agreement between participants and the
researcher (Griffee, 2005). Data triangulation involves
comparing at least two sources of data (Christensen et al.,
2015). This was achieved through member checking, when I
would ask participants for their feedback on my conclusions
to determine if the findings reflected their experiences
(Christensen et al., 2015). This ensured credibility as the
participants either confirmed or denied whether my
conclusions truly reflected their experience. The study was
limited to the context of the students at the university. The
ideas from the study can be transferable to other populations
where there is a gap in clarity and understanding of the
phenomena (Moon et al., 2016).
Study population
Purposive sampling to identify participants was used.
Purposive sampling is a type of non-probability sampling
where individuals of the target population are chosen
because of the qualities they possess (Christensen et al.,
2015). This involved identification and selection of
individuals who were in their third year of psychology.
Both males and females from all races were chosen in this
study and also those who had access to the internet. The
researcher included 10 participants in their third year of
psychology at a South African university in the province
of Gauteng. Participants needed to be proficient in
English, have access to the internet, and have a computer/
phone with Zoom. This sample size allowed for the
unfolding of new ideas. It was small enough so that
extensive, case-oriented analysis could still be achieved
(Christensen et al., 2015).
Data collection and analysis
This study made use of semi-structured interviews. The
questions posed to the participants were open-ended and
non-directive so that the question itself did not influence
the answers given in order to better reflect the students’
personal experiences (Willig, 2013). The duration of
interviews lasted between 30 and 45 min in order to
understand the investigated phenomenon. The interviews
took place via video calls using Zoom as a platform. The
video calls were recorded. Open-ended questions were
included such as:
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• Are you enjoying your course and/or programme you
have selected?
• What does a career mean to you? How would you define
a career?
• What do you plan to do in the future with your course
and/or programme?
• As a third year student in psychology, please can you tell
me what factors you think influenced your career decision
making as a young adult?
• What resources and/or services influenced your career
decision making?
• Can you think of a situation(s) or individual(s) that
influenced your career choice?
The interview recordings were transcribed by the researcher
and the transcripts were then analysed by means of hermeneutic
phenomenological analysis. Analysis of interview recordings
was achieved by the researcher immersing herself in the data
collected (Abe & Chikoko, 2020). This involved viewing the
recordings multiple times in order to produce meaning from
the entire data (Willig, 2013). The data were also analysed by
using thematic analysis. The focus was on identifying common
themes developed inductively from the data collected
(Anderson, 2007). A list was made to identify connections and
differences between the themes (Willig, 2013). The themes
were then meaningfully categorised, together with quotations
that illustrated each theme (Abe & Chikoko, 2020).
Ethical considerations
Informed consent was obtained by the participants in writing.
They were also informed that their responses during the
interview would be recorded and gave their consent for audio
and visual recordings to be conducted for the intended
purposes of the research study. The participants were informed
that they could keep their videos off if they wanted during the
interview. All recordings are kept with the researcher in a file
that is password-protected, which will be deleted after a
period of 15 years. The use of pseudonyms in the study
ensured the privacy and confidentiality of participants when
the findings were reported. The participants were also
informed that they had a right to withdraw from the study
without the fear of being penalised. No participant had a
negative reaction to the interviews as I sent all participation
information sheets and consent forms that explained the
interview process before interviews began. Ethical clearance to
conduct the study was obtained from the University of
Pretoria’s Faculty of Humanities Research Ethics Committee
(study approval number HUM002/0721).
Findings
The findings of the study are presented in terms of the
components of the ecological framework, that represent
Microsystem, Exosystem, Mesosystem, and Macrosystem
influences. The findings represent the identified common
themes that occurred frequently, as well as themes that were
unique to an individual interview.
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Original Research
Microsystem influences
Theme 1: Personality
All of the participants stated that their career matched their
personality. Common remarks made were ‘it’s my passion’
and ‘I’ve always found it interesting’. Seven participants also
stated that they wanted to ‘help people’.
Theme 2: Exposure to mental illness
Eighty per cent of participants chose a career in psychology
after having been exposed to mental illness or consulting
with psychologists. Some participants were exposed to
psychology or psychologists through their own counselling
sessions. One participant stated ‘I was taken to see a
psychologist and I really liked it’ (Participant 0, psychology
student, 03/02/2022). Other participants were exposed to
mental illness through either a family member, friend, or
romantic partner when they stated ‘I have a younger brother
… he’s diagnosed with ADHD’ (Participant 4, psychology
student, 03/04/2022), ‘One lady that I was studying with …
she nearly killed herself’ (Participant 3, psychology student,
04/04/2022), and ‘I had a couple of friends and my exgirlfriend in school who had depression’ (Participant 2,
psychology student, 17/03/2022).
Theme 3: Parental influence
Half of participants stated that their family/parents played a role
in their choice of career. These participants were influenced
either through having a parent who had a career in the field of
psychology, or through suggestions from parental figures that
influenced their choice of career. Some responses were ‘I saw my
stepfather … he was a clinical psychologist and I got that
inspiration from him’ (Paticipant 1, psychology student,
08/03/022) and ‘… at some point in time, [my father] mentioned
the word psychology … and from that day I was interested
in [psychology]’ (Participant 4, psychology student, 03/04/2022).
In other instances, participants were not influenced by their
parent’s career path – ‘… my family, as I said, we’re farmers, farm
people for generations and generations … so for me going off
and studying psychology … it’s very strange … uncharacteristic
of my family’ (Participant 6, psychology student, 13/04/2022).
Others were pushed into a different career by their parents/
family than what they had initially been wanted:
I wanted to become a biokineticist and everybody said to me,
“no, that’s a waste of your brains don’t do that”… that definitely
nudged me to more intellectually demanding sort of fields.
(Participant 2, psychology student, 17/03/2022)
Theme 4: Career indecisiveness
A total number of four participants were undecided in their
career path and as to why they chose psychology in their
third year of university. Some were undecided about which
field of psychology they wanted to pursue, while others were
unsure about a career in psychology altogether, as shown by
the statements ‘… I’ve been contemplating going into
neuropsychology or health psychology … it’s still a bit more
on the fence’ (Participant 9, psychology student, 03/06/2022)
and ‘I’m not sure’ being used (Participant 7, psychology
student, 13/05/2022).
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Theme 5: Academic achievement/ psychology as a second
career choice
Two participants stated that psychology was not their first
choice of career. Statements such as ‘I wanted to do
engineering, but my marks were not good enough’, ‘I actually
started liking psychology … but [it] wasn’t my initial choice’
(Participant 0, psychology student, 03/02/2022), and ‘…
essentially I wanted to go into the Special Forces for a while,
but at the time I was very unfit’ (Participant 5, psychology
student, 12/04/2022) were given to the researcher.
Theme 6: Gender and gender stereotyped roles
Only one participant stated that gender and gender
stereotypes affected their career decision making. This
participant shared that she wanted to become a detective in
the police force, but was discouraged by her family as shown
by the statement ‘… when I told my parents this…their
automatic response was you’re a girl … you’re a girl and
that’s not usually a job that girls do’ (Participant 8, psychology
student, 13/05/2022).
Original Research
I can’t be a philosopher … even someone with a degree in
philosophy does not have any money. You know, they’re running
very short on money and all those things. So the career, the definition
of a career at the time for me was something that can sustain you
(Participant 2, psychology student, 17/03/2022).
Similarly, another participant stated ‘… a career to me would
be stability. So being able to financially support yourself’
(Participant 6, psychology student, 13/04/2022).
Theme 10: Employability/job security
Only one participant stated that job stability was an
important factor in their choice of career. This participant
stated that at the beginning of the career decision making
process, they thought about which field would give the most
security:
… I considered going for a safe option in terms of studies. I
thought of doing maybe a BCom … a needed job … I was even
thinking of transferring to education for the sake of job security
… I think job security became a big aspect of career choice.
(Participant 2, psychology student, 17/03/2022)
Mesosystem influences
Theme 11: Racial discrimination
Theme 7: Interpersonal relationships
Over half of the participants stated that speaking to either
their teachers, student advisors, family friends, or individuals
at career expositions helped them to choose their career path.
One participant stated that a career exposition helped them
decide their career as:
One participant stated that discrimination was one factor
that pushed them towards psychology as a career choice.
This participant experienced racial discrimination during
their youth and noted that this is what prompted them into
psychology, to be able to understand why and how such
discrimination occurs:
… I spoke to the representative of Humanities and they showed
me … the requirements that you need … what it entails … and
then I was hooked. That’s when I decided this is what I want to do
(Participant 2, psychology student, 17/03/2022).
‘… I was the only Chinese there … there was a certain incident
that happened that night and it … irritated me a bit and I really
wanted to understand why from that day … I was, like, ridiculed
for my race’ (Participant 4, psychology student, 03/04/2022).
Many other participants also took advantage of the abundance
of school and university staff and resources when looking into
psychology as a career and made use of the ‘faculty student
advisors’ and spoke to a ‘few practicing … psychologists’.
Theme 8: Vocational assessments
Among this category, only one participant stated that they
had completed a career test. This participant completed a
career assessment that helped them choose their career
path:
[… W]e did career assessments and psychology, like becoming a
psychologist was … the first option for me … so I think that
made a huge difference in … deciding what I want to do
(Participant 8, psychology student, 13/05/2022).
Exosystem influences
Theme 9: Monetary expectation/financial stability
A small number of participants stated that financial stability
was an important factor in choosing a career. Monetary
expectation and being able to pay for basic necessities was
prominent for two of the participants in their definition of a
career. One participant stated that they made a change from
a philosophy career path to psychology because of money:
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Macrosystem influences
Theme 12: Media
Approximately 90% of participants used media to find out
more about their career choice. Participants stated that
they were exposed to psychology through the media,
either through their own research or through movies and
social media. Many of the participants used Google as
means to gain more information about their choice in
psychology as a career, with one participant stating, ‘…
when you hear about, let’s say for example psychology,
and you don’t really know what it is, you open the internet,
Google and get more information’ (Participant 1,
psychology student, 08/03/2022). Some participants were
influenced by documentaries, mainly through the crime
documentaries on serial killers. When asked about what
situations or individuals influenced their career decision
making, one participant remarked: ‘I’m going to have to go
back to the documentaries … I love them’ (Participant 0,
psychology student, 02/03/2022). Another stated ‘... I had
this hobby of looking up on my own time, as a hobby
looking into psychology things. Looking into how people’s
brain’s work, you know, serial killers stuff’ (Participant 6,
psychology student, 13/04/2022). Other participants
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Original Research
noticed the number of mental illnesses highlighted on
social media which made them want to pursue a career in
psychology – ‘… social media has, at this point, become
more aware of all the mental issues that people face on a
daily basis … and it kind of puts in more in your face’
(Participant 8, psychology student, 13/05/2022).
negatively’ Participant 3, psychology student, 04/04/2022.
However, this participant managed to use this as an
opportunity to begin studying again and decided to study
psychology.
Theme 13: Familial socio-economic status
The results of the study provided new insights into the
relationship between the individual and their Microsystem
influences. The results of the study supported Darling’s
(2007) statement that the Microsystem had a significant
impact on the individual as the individual interacted with
this system the most. Not only did Microsystem influences
have the most themes (6), it also identified personality as the
greatest career influencing factor by the participants.
Two participants explained that their career choice was
affected or hindered by familial socio-economic factors. One
participant first began studying at a college, but had to leave
because of a lack of funds: ‘… I had to drop out because my
family couldn’t afford it. I don’t come from a particularly
affluent family’ (Participant 2, psychology student,
17/03/2022). This participant continued to explain that
receiving a bursary from the university allowed him to follow
his dream: ‘… I had this almost dream of studying psychology
and now I had a bursary which enabled me to do that’
(Participant 2, psychology student, 17/03/2022). In contrast,
another participant had to put pursuing their passion and
furthering their education aside as they experienced a
tragedy in the family that forced them into a paying job:
… my dad passed away. I think I was doing my final year of my
general degree and then there was no one to take care of the
family. So there is reason why I couldn’t continue, I was already
under pressure in my third year and then I had to look for a job.
(Participant 3, psychology student, 04/04/2022)
Theme 14: Cultural background
A total of two participants cited their cultural background as
a factor for their choice in career. The researcher was able to
gain a deeper understanding of an African culture perspective
on mental illness as one participant explained:
… I come from African culture, some other people who are going
through stress … they are becoming sangomas. And when you
look at it, it’s the, it’s not a spiritual gift, they are going through
mental illness. (Participant 3, psychology student, 04/04/2022)
This participant continued that they lost contact with their
best friend after the friend was convinced she had a ‘gift’ and
was told by traditional spiritual leaders that her friends and
family were ‘bewitching’ her when in fact, all the friend
needed was some mental health help. Another participant
spoke about the cultural stereotype of Asians and how their
parents wanted them to conform to this: ‘… I’m Asian so my
parents weren’t fully on board with the idea of me studying
psychology… they more preferred me doing engineering or
medicine or something more Asian[y]’. (Participant 4,
psychology student, 03/04/2022)
Theme 15: COVID-19
One participant reported that COVID-19 affected their career.
This could possibly be because of this participant being the
only one in the study who was working or had work
experience prior to studying third year psychology. This
participant stated: ‘… I’ve been retrenched twice … I joined a
company and then COVID came … I was impacted
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Discussion
Personality
This was the most decisive influence in their career decision.
The participants indicated that their personality was a good
match to their career choice in psychology by using words
of emotion such as ‘love’ and ‘passion’. Thus, they were
aware of their personality type without being administered
a test. In determining the effects of personality on choice of
career as a public accountant, Dibyaguna and Budiartha’s
(2020) research revealed an individual who had a personality
that was characterised by discipline, diligence, hard work,
and willingness to accept difficult assignments, was more
likely to succeed as a public accountant. Similarly, the
participants in this study who had a keen interest in
understanding how people think and behave were more
likely to succeed in a career in psychology. The finding of
this study where participants stated that they chose a career
in psychology because they wanted to help people was
consistent with the findings by Sinai-Glazer (2020), who
investigated the trusting and loving relationship between
social workers and their clients. As a result, the social
workers made a positive impact on their client’s lives. The
participants in this study who had an innate desire to help
others would therefore have a beneficial and fulfilling career
in psychology.
Exposure to mental illness
The exposure to mental illness through other people or
through their own experience of it was an alarming theme
that emerged in this study. In a study by Huang et al. (2019),
results revealed that in the past 30 years, most mental
disorders became more common in China. The study
supported the findings of this study as 80% of current
participants were exposed to mental illness either through
someone else or through having experienced it themselves. It
is important to note that the results of this research indicated
that the participants were exposed to mental illnesses before
the COVID-19 pandemic. Thus, exposure to mental illness
had already influenced them to choose psychology as a
career choice. Research showed that the COVID-19 lockdown
in South Africa increased the prevalence of mental
health illness/disorders by at least 20% (Kim et al., 2020).
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This suggests that exposure to mental illnesses is likely to be
a significantly important factor in the career decision making
of future generations.
Parental influence
Parental influence was another important factor in career
decision making both in related literature and in this study.
Individuals interact with their parents from birth and
continue to do so into their adulthood (Darling, 2007). As a
result, parents were influential figures in the participants’
lives for half of the participants (50%) in the study. This was
similar to Olaosebikan and Olusakin’s (2014) study in which
48.36% of the respondents confirmed their parents influenced
their career choice. Similarly, Dodge and Welderufael (2014)
confirmed that a majority of students stated that they had
conversations with their parents or had observed their
parents at work to gain ideas about potential careers.
However, the other 50% of the participants in this study did
not support the results in the reviewed literature.
Olaosebikan and Olusakin’s (2014) and Dodge and
Welderufael’s (2014) studies revealed that individuals were
often reluctant to pursue a career that their parents
disapproved of and that parents’ unfavourable attitudes
towards a certain career impacted the students’ choice of
career. This proved untrue for some participants who
expressed the thought that although their parents
disapproved of their career choice in psychology, they still
pursued it. Also, other participants chose a career completely
different from their parents. This study provided a new
insight into the relationship between parents and their
influence over their children. Half of the participants were
influenced by their parents, while the other half were not.
This revealed that although parents still influenced and
shaped a large part of their children’s lives, parental
influence was becoming less dominant than reported in
previous studies conducted in the past.
Indecisiveness
Indecisiveness was an unexpected theme that emerged
from the results of the study. This was disconcerting as
these participants were in their third year of university and
were still undecided in their career choice. Surprisingly,
they were even uncertain whether psychology was a viable
career option for them. Levin et al. (2022) conducted a
study on the five types of career indecision. These were
individuals who were unmotivated, generally indecisive,
unrealistic, uninformed, and conflicted (Levin et al., 2022).
The participants in this study fell into the generally
indecisive type (three participants) and the conflicted type
(one participant). The results of Levin et al.’s (2022) study
revealed that females had a greater likelihood of being
indecisive. The results of this study supported these claims
as all the participants who stated they were undecided
in their career choice were females. Low academic
achievement was confirmed in this study as the participants
who did not have the required qualifications to be accepted
into their first choice of career were uncertain and
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undecided about an alternative career path, which builds
on existing evidence from Kazi and Akhlaq (2017) where a
lack of academic grades prevented students from choosing
their preferred career path. In addition, Tentama and
Abdillah’s (2019) study was consistent with the findings in
this study as individuals who had low academic
achievement tended to be hesitant in choosing and
determining their career path. These results suggested that
academic achievement or being unable to meet the
requirements of a particular career forced individuals to
reconsider their career path, making the career decision
process more difficult for them.
Gender and gender stereotyped roles
Gender and gender stereotyped roles demonstrated that
gender was not a major influencing factor in this study. Hill
and Giles (2014) stated that more men held a university
degree as compared to women. This study challenged this
assumption as 7 out of the 10 participants were women who
were currently working on achieving a degree. According to
Lourens (2014), most studies affirmed gender-matched
careers in order to avoid stigmatisation, inequality, or
embarrassment. The results of this study proved gender
matching as insignificant as a low number of female
participants stated that gender influenced their career
decision making. Moreover, 3 out of the 7 female participants
were studying highly scientific based subjects such as
genetics and physiology which were considered more male
dominant options. Very few, if any studies have been
completed on the question of whether young women still feel
stigmatised in the modern contemporary working world.
One participant in this study stated that she was steered
away from a career in the police force because of being a
female. In addition, Kazi and Akhlaq’s (2017) study also
noted that female participants’ families were against their
choice of career as they felt that it was unsafe for a female.
Gender stereotyping is not a thing of the past and measures
should be taken to include women in all professions, as well
as, provide them with a safe and professional workplace
(Begeny et al., 2020).
The results of this study contributed to a clearer understanding
of the reciprocal interaction between various relationships in
an individual’s life in the Mesosystem. It also provided a
better understanding of vocational assessments and what
was needed to provide students and career counsellors with
adequate information about career decision making.
Interpersonal relationships
Interpersonal relationships proved to be the greatest
influencing factor in the Mesosystem. Numerous studies
have shown that individuals’ perceptions of their teachers or
other people in a high academic standing had an impact on
their motivation, academic achievement, and engagement
with that subject (Mameli et al., 2019). The results of this
study supported these findings as four of the participants
were influenced by their teachers/lecturers/career exposition
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representative’s positive and encouraging attitude towards
that subject.
Vocational assessment
Vocational assessment was important to identify and
evaluate the factors that could best predict career success
(Maree & Taylor, 2016). One participant stated she used a
vocational assessment that helped her to choose psychology
as a career option. Maree and Taylor (2016) also stated that
vocational assessments were important guides for individuals
to have successful lives and make meaningful contributions
to society. However, the results of the study contradicted this
statement as 9 out of the 10 participants did not undergo any
vocational assessment, yet the participants indicated that
they were happy with their choice of career. This study
supported Maree’s (2012) claim that there was a lack of
vocational and career services available to young people in
South Africa. The lack of vocational assessments was evident
as 90% of the participants did not complete a vocational
assessment in high school to determine their aptitude,
strengths, and weaknesses.
The Exosystem influences of this study built on the existing
interpretation in which social settings did not involve the
individual directly, but still influenced them (Weiten &
Hassim, 2016).
Monetary expectations and financial stability
Monetary expectations and financial stability were influential
in the decision of a career for two participants. These results
confirmed existing evidence which Quinter and Edwards
(2011) revealed in their study that career choice was
determined by potential income. One participant made a
career change to psychology because of the lack of future
income. Another participant chose psychology so that they
could have financial stability. These results also built on
existing evidence by Moeketsi and Mgutshini’s (2014) and
Zainal et al. (2012) who found that individuals abandoned
their first career choice because of the low financial rewards
it provided. Little literature exists, if any, which states that
monetary expectations or financial stability do not influence
career decision making. This could be because most
individuals expected that their career would be able to
provide them with a comfortable life. Participants who did
not state that finances were an influencing factor in their
career decision, possibly did not think it was appropriate to
state finances as a factor for their choice to the researcher, but
in all possibility were still influenced by it.
Employability and job security
The results of Myburg (2005), Chinyamurindi (2016), and
Quinter and Edwards (2011), in which all three studies
suggested that these were important factors in an individual’s
career choice, corresponded with the results of one participant
in this study who stated that job security was an important
aspect of career choice. Based on the results of other studies,
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Original Research
job security, income, and job availability were frequent
factors that affected career decision making of young adults
(Abdo, 2016). However, the rest of the participants did not
cite employability or job security as important in their choice
of career. This could possibly be because of the participants’
failure to take this factor into consideration when they chose
psychology as a career or they viewed psychology as already
offering an extensive employment market for them.
Discrimination
Discrimination was an important factor that emerged from
the results of the study. This is important as South Africa has
a history of racial discrimination. Despite the end of apartheid
in South Africa, racial discrimination still persists. While the
results of this study showed that racial discrimination was a
motivating factor for only one participant, the results of other
studies revealed that people of colour suffered from more
discrimination than white people in the workplace and thus,
racial discrimination had an impact on job satisfaction (Shum
et al., 2020). The results of this study did not align with the
results of other studies. From the results of this study, racial
discrimination was interpreted to be more of a motivating
factor in career choice than a barrier to career decision making
and job satisfaction.
The results of this study provided new insights into the
Macrosystem influences on career decision making.
Media
Media is frequently used by young people frequently to learn
about life-related issues, job markets, and different
professions. In this study, media had ignited youngsters’
interest in a particular career and motivated them to make
career decisions. The media constituted the largest influencing
factor in the Macrosystem. It was also the second largest
influencing factor in the study as a whole with 90% of the
participants citing the media as a way to obtain information
about psychology as a career choice. These results were
consistent with those of Yunusa et al. (2022), in which they
found media to be an important factor in students’ career
decisions. The individuals in their study were significantly
influenced by movies, characters, the internet, books, and
newspapers (Yunusa et al., 2022). Similar results were
obtained in this study, where many of the participants used
the internet, books, and movies to choose psychology as a
career choice. The power of media, as noted from the results
of this study, revealed that young adults were being
influenced by what the media portrayed. This was similar to
Yang and Chang’s (2022) research in which they also indicated
that the media reflected the individual’s environment. The
results of this study suggested that the identity of many of
the participants was tied to the media. This revealed that the
media was a powerful system that not only controlled the
source of information individuals were exposed to, but it also
created individuals who were dependent on the media to
fulfil their goals and manage how they thought and behaved
(Yang & Chang, 2022).
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Familial socio-economic status
This was not a major factor in the participants’ career decision
making. While some participants did cite a lack of money for
university fees or changes in the household that caused
money to become scarce, these participants did not let their
family’s economic troubles affect their career. Similar to these
results, Kazi and Akhlaq’s (2017) study also revealed that
most of the participants stated that financial constraints did
not prevent them from pursuing the career of their choice.
These results contradicted the statements by Mhlongo and
O’Neill (2013), in which they suggested that families from a
low socio-economic status could have limited access to basic
needs and a good education, thus, having a limiting effect on
an individual’s career decision. There is no current research
being conducted about the effect of familial socio-economic
status on the career decision making of young adults in South
Africa. Therefore, this research was relevant as it provided
some insight into the socio-economic status of some of the
participants in this study who applied for the NSFAS
(National Student Financial Aid Scheme) and were granted a
student loan to achieve their career goals. Some participants
found employment and only after having saved enough
money, continued with their career goals in psychology. This
suggested that individuals who did not have a high socioeconomic status did not, or no longer, relied on their family
to pay for their university fees. Rather, they sought personal
financial aid or were willing to delay preferred studies and
work independent of their family until they could afford to
study in the career of their choice.
Cultural background
Cultural background also was not a major factor in the
participants’ career decision making. Only two participants
mentioned their culture during the interview. These results
differed from those of Olaosebikan and Olusakin (2014) who
stated that individuals with a strong sense of family obligation
felt the need to reciprocate their parents’ benevolence afforded
to the community in order to maintain their family’s name and
reputation. The participants in this study who stated cultural
background as a factor were from African and Asian cultures
that tended to embrace the notion of collectivism. However,
they did not feel the need to place their parents or communities
above their career passion and career choice. This could be
because of Westernisation and assimilation of Western
attitudes in foreign cultures, as young adults were adopting a
more Western culture (Akosah-Twumasi et al., 2020). The
results of this study refuted the results of Akosah-Twumasi
et al.’s (2020) study as the participants in this study resisted
their parents’ desire of conforming to a more appropriate
career path. This suggests that culture or assimilation of
Western culture is an increasingly important factor to be
studied in career decision making and in creating appropriate
career approaches for individuals.
The COVID-19 pandemic
The COVID-19 pandemic that began in late 2019 should be
taken into account when considering career decision making.
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Although only one participant stated that COVID-19 affected
their career, it is important to discuss this theme as the
pandemic has implications for future career choice. The
COVID-19 pandemic provided a ‘career shock’ for many
individuals around the world as there was widespread job
insecurity, loss of income, and social distancing (Akkermans
et al., 2020, p. 1). The COVID-19 pandemic has also had a
significant impact on the mental and emotional health of
individuals. Researchers have agreed that the COVID-19
crisis had and continues to have a tremendous impact on
society, both in the short term (a health crisis) and in the long
term (an economic crisis) (Baert et al., 2020). The negative
career consequences caused by COVID-19 also resulted in
positive aspects such as opportunities for career development,
skill upgrades, and changing work arrangements that would
not have normally come about (Akkermans et al., 2020). This
was true for one participant in this study who decided to
further their education after losing their job because of the
pandemic. The impact of the COVID-19 pandemic will
influence career decision making among young adults for
many years to come. Young adults may seek employment
where they are most likely to retain their position despite
negative global events.
Millennial and Gen Z generations
All the participants fell into these two generations. Millennials
choose careers which provide freedom and creativity in their
work (Russo et al., 2020). Millennials are socially conscious
individuals who have a desire to change their society for the
better (Russo et al., 2020). Gen Z are accustomed to the
importance of individuality which leads them to the
expectation that they can ‘pick and choose’ what they want to
do (Chillakuri, 2020, p 1283). Many of the Gen Z individuals
have not yet entered the world of work. It is predicted that
Gen Z’s will want to work without fixed hours or place,
prefer unconventional professions, place more importance
on materialistic goals and technology, look for job
opportunities world-wide, and try different careers to find
the one that suits them best (Hernandez-de-Menendez et al.,
2020). Millennials and Gen Z’s are very materialistic
individuals who view money and expensive items as
important to life satisfaction (Yadav & Chaudhari, 2020).
Thus, financial reward in a career will be of great importance
to them. Research into Millennials and Gen Z’s in the
workforce is important as these two generations are changing
conventional workplace expectations to place more
importance on their own career goals and needs. An
understanding of their needs and beliefs is important to
generate appropriate methods, approaches, and opportunities
for their employment and satisfaction in life as more than 1.5
billion people of the world’s population of 6.7 billon are
between the ages of 10 and 24 years (UN, 2009). Most
significant is the fact that about 70% of the young people live
in developing countries where social, economic, and health
challenges are greater than that of the industrialised countries
(UN, 2009). Fatusi and Hindin (2010), in researching
adolescents and youth in developing countries, also highlight
that today’s generation of young people are approaching
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adulthood in a world vastly different from previous
generations – a world where acquired immunodeficiency
syndrome (AIDS), globalisation, increasing urbanisation,
electronic communication, migration, economic challenges,
among other external forces, have radically transformed
what it means to be young. This changed landscape is adding
to the challenge of physical, psychological, economic, and
social transition which ordinarily typifies the lives of
adolescents as they move from childhood to adulthood
(Fatusi & Hindin, 2010). This also highlighted the importance
of exploring career influences from the perspectives of young
people in developing contexts such as South Africa. They
further indicate that while the transition from childhood to
adulthood is regarded as universal in nature, the experiences
of adolescence is not universal. The need to further research
generational transitions and youth emerging in different
developmental contexts is thus indicated as paramount. This
highlights the need for academia to invest more in research
and studies involving young people in developing contexts
such as South Africa.
Recommendations
Future studies should engage experiences of young people in
different and diverse contexts to gain a better understanding
of their career decision-making. Personality tests should be
administered to increase the validity of the results. Ongoing
research should be conducted on the Gen Z generation’s
career trajectories to investigate the enabling and challenging
factors affecting their career decision-making. Career tests
should reflect the diverse career possibilities available in
being self-employed and account for the skills and interests
of Millennials and Gen Z.
Limitations
While respondents were expected to be proficient in English,
they may have expressed themselves differently in their own
language. The reflexivity of the researcher could have biased
the interpretation of the results as the researcher used her
own previous experience in career decision making. As the
study’s sample was purposive and not randomly selected,
the results of the study cannot be generalised. Member
checking was hindered as some participants did not respond
to the researcher’s attempts at obtaining feedback. The
research was also conducted at a single tertiary-level
institution. Students at different tertiary-level institutions
could have dissimilar perspectives and experiences on
intrapersonal and interpersonal level influences.
Conclusion
Themes that emerged reflect the influence of individual
and systemic influences, with the individual level
influences as being most dominant. The utility of a
systemic, ecological approach to identify and intervene on
different levels of influence in career decision making was
highlighted. Furthermore, the research identified that
young people might consult with different sources of
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Original Research
information in order to gain some clarity and sought out
alternatives to their career decision making. No one
medium stands out. Young adults used their own
experiences to choose a career path that would likely help
their community or others in some way. They were also
likely to choose a career in which they gained a better
understanding of themselves even if this went against
parental, cultural, and societal norms. The ecological
model in identifying sources of influence for intervention
was deemed as most relevant as it accommodates the
dynamic nature of career decision making influences in
the 21st century. Eliciting the voices and experiences of
young people growing up in different, non-western
societies and forging career paths require due consideration
of policy makers in basic, higher education, and labour
institutions in the South African context.
Acknowledgements
The authors acknowledge the students who participated in
the study. This article is partially based on the author’s thesis
of the degree of Master of Arts in Psychology at the University
of Pretoria, South Africa, with supervisor Dr K.V. Rawatlal,
received November 2023.
Competing interests
The authors have declared that no competing interest exists.
Authors’ contributions
The authors are the sole contributors to the study. M.R.F. is
the Master’s student who conducted the study and write-up
of the manuscript. K.R.V. was the supervisor of the study
who supported and assisted with the conceptualisation of
the study, the study design, the write-up, and the submission
of the manuscript for publication.
Funding information
This research received no specific grant from any funding
agency in the public, commercial, or not-for-profit sectors.
Data availability
All data retrieved will remain in the researcher’s possession
at the University of Pretoria.
Disclaimer
The views and opinions expressed in this article are those of
the authors and do not necessarily reflect the official policy or
position of any affiliated agency of the authors.
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