University of Missouri-St. Louis
From the SelectedWorks of Stephanie Van Stee
January 3, 2017
Citizen Journalism Practice Increases Civic
Participation
Seungahn Nah
Kang Namkoong
Rachael Record
Stephanie K. Van Stee
Available at: https://works.bepress.com/stephanie-vanstee/7/
698444
NRJXXX10.1177/0739532917698444Newspaper Research JournalNah, Namkoong, Record, and Van Stee
research-article2017
Article
Citizen journalism
practice increases
civic participation
Newspaper Research Journal
2017, Vol. 38(1) 62–78
© 2017 NOND of AEJMC
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https://doi.org/10.1177/0739532917698444
DOI: 10.1177/0739532917698444
journals.sagepub.com/home/nrj
By Seungahn Nah, Kang Namkoong, Rachael Record
and Stephanie K. Van Stee
Abstract
Drawing on the theory of reasoned action, this study examines
direct and indirect effects of citizen journalism on civic participation.
Through a quasi-experimental design, analyses show that citizen
journalism practice has a direct effect on civic participation and
enhances attitudes toward nonprofi t and voluntary organizations
leading to volunteering and donating behavioral intentions.
Keywords
citizen journalism, civic participation, nonprofit and voluntary organizations,
reasoned action, volunteering and donating, attitude, social norms, media
use, interpersonal discussion.
C
itizen journalism research has garnered a growing amount of attention as citizens participate in news-making processes and the production of news-related
content, such as stories, photos, videos and comments. These citizen-generated
contents (CGCs) can play a pivotal role in prompting democratic conversation in the
Nah is an associate professor and Namkoong is an assistant professor.
Both are in the Department of Community and Leadership Development
and School of Information Science at the University of Kentucky. Record
is an assistant professor in the School of Communication at San Diego
State University. Van Stee is an assistant professor in the Department of
Communication at University of Missouri-St. Louis. Nah is the corresponding
author:
[email protected].
Nah, Namkoong, Record, and Van Stee
63
public sphere.1 Citizen journalists may offer alternative perspectives from ordinary
citizens, which otherwise may not have been covered by mainstream news media;2
thus citizen journalism simultaneously competes with and complements professional
journalism. The major line of scholarship in this regard centers on the similarities and
differences between citizen and professional journalism, such as journalistic role conceptions,3 news content and sources4 and identity, values and ideological stances.5
Despite prolific research, previous scholarship has paid less attention to how CGC
or citizen journalism can influence civic outcomes. Some research considers citizen
journalism as a form of civic participation6 and examines the impact of CGC on such
democratic consequences as political knowledge and participation.7 Yet little is known
about whether and how citizen journalism practices (e.g., working as a citizen journalist) can enhance civic participation. Therefore, this study aimed to examine the direct
and indirect effects of citizen journalism on civic participation and reveal the driving
theoretical mechanism of the process and carry practical implications. Drawing on the
theory of reasoned action,8 this study developed a theorized model that explains the
relationship between citizen journalism practice and civic participation.
Literature Review
Civic Participation and Citizen Journalism
Prior scholarship has shown that civic participation plays a vital role in maintaining,
building, growing and enhancing the health of communities.9 For instance, Liu10 provides a thorough review of the importance of civic participation as an essential learning
outcome for higher education, emphasizing the relationship between civic participation
and the solving of “real world” problems. Similarly, McLeod and his associates11 have
explored the relationship of civic participation and community, finding civic participation to be a significant factor positively related to various dimensions of community.
Civic participation—also known as community integration12 and civic engagement13—
refers to community acts of awareness, involvement and building.14
The American Psychological Association15 defines these behaviors as “individual
or collective actions designed to identify and address issues of public concern.”
Examples include volunteering/community service, voting, youth activism, media literacy and workings of government.16 Civic participation behaviors benefit both the
community and the individual performing the behavior. Verba and Nie17 suggest that
the performance of civic participation behaviors is a source of satisfaction for the performer and can be an educational experience. Similarly, Shah, et al.18 discuss how the
simple act of volunteering can create a sense of belonging within the performer.
Political participation is one of the most studied forms of civic participation.19
Within this larger body of literature, the role that media play is the most extensively
investigated. For instance, the relationship of media use and political participation has
been explored through the lens of uses and gratifications theory with regard to the
impact of mobile phone use,20 through the framework of community integration with
regard to local news media consumption21 and atheoretically to explore the relationship across a variety of channels, such as interpersonal, newspaper and television.22
Compared to political participation, most other forms of civic participation are understudied in the literature, including the act of volunteering/donating.
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Newspaper Research Journal 38(1)
However, some research exists that demonstrates the importance of these behaviors
related to civic participation.23 For instance, some studies have used volunteerism as
part of the conceptualization of civic participation;24 whereas, others have used volunteerism as an operationalization of civic engagement.25 Despite the contributions of
these few studies, there remains a lack of understanding related to volunteerism as a
form of civic participation. Volunteering refers to “any activity in which time is given
freely to benefit another person, group or organization.”26 Donating often is grouped
with volunteering because both are intended to be given freely as gifts (of time, money
or objects). Although personal benefits may come from volunteering/donating behaviors, the main purpose of volunteering/donating is to assist another person, group or
organization—most commonly nonprofit organizations.27 Nonprofit organizations
rely on volunteers and donations to support their efforts.28 The purposes of the various
nonprofit organizations are endless, covering every aspect of society from animals and
environment to human health and safety.29 Therefore, increasing volunteering/donating behaviors can have significant positive effects on vast areas of society.30
Although there are a variety of strategies for encouraging and improving civic participation, such as awareness interventions and media campaigns, citizen journalism is
a growing trend in this area that has already received some previous support. For
example, one study argues participation in high school journalism is related to the
development of critical civic participation-related skills.31
Citizen journalists are defined as follows:
…individuals [not considered professional journalists] who produce, disseminate
and exchange a wide variety of news and information, ranging from current
topics and common interests to individual issues.32
Likewise, citizen journalists are considered to be citizens without professional journalism training who produce such content and/or generate such discussions related to
civic, health and other issues relevant to improving communities.33 Research has
found citizen journalism to be a tool for various purposes, including information sharing during risk/crisis events34 and increasing involvement in political campaigns.35
Moreover, the citizen journalism act of blogging has been found to be an effective
educational tool in classrooms. For example, one study found that at both the undergraduate and graduate levels, blogs facilitate student engagement with materials and
with their classmates.36
Research on the connection between citizen journalism and civic participation is by
no means extensive; however, these studies contribute important findings to scholarship. For example, Mody37 wrote about an extensive citizen journalism project that
aimed to increase civic participation for humanitarian efforts in Darfur. The project
found strong support for the use of citizen journalism for increasing awareness of civic
participation issues and for increasing the likelihood of civic participation.
The reason for the success of citizen journalism at improving civic participation is
simple: Citizen journalism practice works as an educational tool that can result in
unintended influences on attitudes and perceptions. For instance, a theoretical investigation of civic education found that deliberative forms of civic education—such as
citizen journalism—can positively impact civic participation, which in this case was
measured through political participation.38 Similarly, education level has been explored
Nah, Namkoong, Record, and Van Stee
65
in volunteerism research with findings that higher education is associated with an
increase in willingness to volunteer.39
These findings can be supported by behavior change theories, such as the theory of
reasoned action, which postulates that improvements to attitudes and perceptions, in
this case through the use of educational tools such as citizen journalism, will result in
a change of behavior.
Theoretical Framework: The Theory of Reasoned Action
The purpose of the theory of reasoned action (TRA) is to explain the relationships
between attitude, subjective norm and behavioral intention.40 The significance of this
theory is that behavioral intention is related to beliefs; that is, behavior change is likely
to be a result of the changes in attitude and/or subjective norms about the behavior.41
Therefore, interventions that address attitudes and norms will be more effective at
changing behavior. Although hundreds of definitions of attitude exist,42 for the purposes of this theory it has been conceptualized as “the degree to which a person has a
favorable or unfavorable evaluation or appraisal.”43 The term “subjective norm” has
been conceptualized as “the perceived social pressure to perform or not perform a
behavior.”44 The theory postulates that attitude and subjective norms will predict
behavioral intention, in turn, leading to behavior change. Specifically, when attitudes
and subjective norms are perceived favorably, it is expected that individuals’ intentions to perform a behavior will be stronger.45
The TRA has been supported across various disciplines in numerous contexts. For
example, Roberto, et al. found that both a favorable evaluation of human papillomavirus (HPV) vaccination attitudes and a perceived social normality of HPV vaccine
behaviors were significantly associated with pediatrician intentions to encourage girls
to receive the HPV vaccine. Similarly, Richardson, Wang and Hall47 found that the
intention to report Greek hazing behaviors was significantly associated with having a
favorable attitude toward the reporting of hazing behaviors and with perceptions of
social normalcy of reporting hazing behaviors. Other contexts that have found support
for the TRA as a framework for predicting behavioral intention include early onset of
sexual behaviors,48 research participation behaviors49 and organ donation behaviors.50
Although the theory of planned behavior51 was proposed as an updated model of the
TRA, the previous examples demonstrate that the TRA remains a commonly-used
theoretical framework for predicting behavioral intentions.
Despite the various contexts that the TRA has been applied to, there is limited
scholarship with regard to the context of civic participation. Because civic participation is a broad context, there are many independent components that could be tested.
For example, an extensive literature search revealed that the theory of planned behavior (which is similar to the TRA; see Ajzen52) has been tested in a broad civic participation context53 and a specific civic participation context of environmental awareness/
protection.54 Similarly, the TRA appears to also have limited investigation although it
has been tested in a volunteerism to peer tutor civic participation context.55 Gastil56
postulated that the TRA would be an appropriate model for explaining why educational tools (such as citizen journalism) can improve civic participation-related attitudes and perceptions. Because the TRA has been heavily supported as an effective
model for behavior change, we expect that the civic participation context of volunteering/donating will yield similar results to those of previous studies.
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Newspaper Research Journal 38(1)
Hypotheses
It can be expected that when attitudes toward nonprofit organizations are favorable
and normative beliefs are perceived to be positive (e.g., other people think supporting
nonprofit organizations is important) then intention to perform the behavior (e.g.,
donation of money/time/goods to nonprofit organizations) will be enhanced. More
importantly, because of the educational aspect of the intervention, post-citizen journalism participation responses are expected to reveal significant improvements to attitudes and perceptions, resulting in significant increases in behavioral intention to
volunteer for and/or donate to nonprofit organizations. Because previous research has
found limited support for the relationship between volunteerism and attitudes/beliefs,57
this study sought to fill this gap in the literature. The hypotheses have been formulated
specifically to test the mediating effects of the theory of reasoned action between citizen journalism practice and civic participation. Each hypothesis corresponds to a particular component(s) of the TRA model.
H1a-c:
Participation in citizen journalism practices will be positively related to: a) attitudes
toward nonprofit/voluntary organizations, b) perceived social norms for volunteering/
donating to nonprofit/voluntary organizations and c) intentions to volunteer/donate to
nonprofit/voluntary organizations.
H2a-b:
The relationship between citizen journalism practices and intentions to volunteer/
donate will be mediated by a) attitudes toward nonprofit/voluntary organizations and
b) perceived social norms for volunteering/donating.
Method
Design
This study used a pretest/posttest quasi-experimental design. Because of the lack of
random assignment of participants in a quasi-experimental design, it is less likely that
the groups being compared will be equivalent in terms of relevant characteristics.58
Although the lack of random assignment is a disadvantage of the quasi-experimental
design, the quasi-experimental design is appropriate because it reflects conditions with
which the intervention could be used in communities or university courses. For
instance, the implementation would occur at the course level and not the individual
level, so the design has the advantage of strengthening the study’s external validity.
Procedures
Participants59 in both groups filled out pretest surveys that consisted of mostly closedended questions, which asked about relevant variables including demographics, attitudes,
social capital and behavior. The control group simply engaged in their normal classroom
activities (no treatment control) during the six-week intervention period. After
Nah, Namkoong, Record, and Van Stee
67
the intervention period ended, researchers administered posttest surveys to control and
treatment groups. Most of the posttest survey questions were identical to those on the pretest survey, although some questions (e.g., demographics) were excluded from the posttest
and intervention-related questions were added (e.g., news sources used for the citizen journalism project) to treatment group posttests. All students were given the opportunity to
participate in the pretest and posttest surveys. If a student were absent on the day that surveys were completed in class, one of the researchers provided him/her with a link to an
identical online survey and consent form.
Intervention
Treatment group participants participated in a citizen-journalism project for which they
were to imagine themselves as promoters of a local nonprofit organization with the goal of
expressing the importance of the particular nonprofit organization to the community.
Participants completed one news article and two blogs about a local nonprofit organization
for a local citizen-journalism website. Students were instructed to interview at least one
person about their selected organization, such as a community member, director/founder,
or volunteer/employee. Researchers also told participants to include at least one photo or
video with the approval of someone at the organization to go along with their article and
blogs for the citizen-journalism website. Students received specific prompts for each of the
blog post assignments, which encouraged them to write about the contributions of the
organization to the community, (Blog 1) as well as any of the organization’s upcoming
event(s) and ways for the community to get involved/contribute (Blog 2).
Measures
Control Variables
Shah et al. found demographic variables such as age and education to be positively
correlated with civic participation. Therefore, the following demographic variables
were used as control variables: age, sex, hometown location (urban vs. rural) and personal involvement with nonprofit/voluntary organizations.
Media Use and Communication on Nonprofit/Voluntary Organizations
The purpose of the following items was to control for media exposure and provide a
baseline understanding of communication about nonprofit/voluntary organizations and
other news media use. All items were completed on a seven-point Likert scale pre- and
post-intervention. These items were answered by both the treatment and control group.
Interpersonal Communication
Similar to Kwak et al.’s61 measure of interpersonal political discussion, a five-item
measure of interpersonal communication was developed. Participants were asked to
indicate how often they discussed nonprofit/voluntary organizations with (1) family
members, (2) friends, (3) neighbors, (4) acquaintances and (5) other people. This measure was found to be reliable both pre- (M = 3.11, SD = 1.61, α = .91) and post- (M =
3.42, SD = 1.72, α = .91) intervention.
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Mass Media Use and Attention
The media use and attention measures were adapted from McLeod, Scheufele and
Moy.62 Participants were asked to respond to a three-item measure of media use as
well as a three-item measure of attention paid to media consumed. First, participants
were asked to report how often they (1) read news stories in newspapers, (2) watched
news stories on television and (3) listened to news stories on the radio. Second, participants were asked to report how much attention they paid to news stories (1) in newspapers, (2) on television and (3) on the radio. These six items were combined to create
a uni-dimensional measure, which was found to be reliable both pre- (M = 3.65, SD =
1.57, α = .92) and post- (M = 3.95, SD = 1.50, α = .92) intervention.
Internet Use
To assess Internet use, a four-item measure was adapted from McLeod, Scheufele and
Moy.63 Participants were asked how often they used the Internet regarding nonprofit/voluntary organizations to (1) read news stories, (2) express their opinions, (3) pass along
information and (4) search for information. This measure was found to be reliable both
pre- (M = 3.38, SD = 1.74, α = .91) and post- (M = 3.90, SD = 1.64, α = .92) intervention.
Attitude
Using a seven-point polar adjectives scale format, the following items were adapted
from Crites, Fabrigar and Petty.64 Participants responded to the following pairs of
words to evaluate nonprofit and voluntary organizations: bad/good, undesirable/desirable, negative/positive, unlikeable/likeable, unimportant/important and worthless/
valuable. This measure was found to be reliable both pre- (M = 5.86, SD = 0.99, α =
.90) and post- (M = 6.05, SD = 1.03, α = .92) intervention.
Social Norms
To assess participants’ perceived level of social norms,65 researchers had them
respond to two statements on a seven-point scale: (1) Most people who are important
to me support nonprofit/voluntary organizations and (2) most people who are important to me participate in activities for nonprofit/voluntary organizations. This measure
had a low (but acceptable) level of reliability pre-intervention (M = 4.54, SD = 1.33,
inter-item correlations = .70) and had an acceptable reliability post- intervention (M =
4.81, SD = 1.44, inter-item correlations = .85).
Dependent Variable: Volunteering/Donating
Civic participation was operationalized by the key indicators of volunteering and donating in the nonprofit/voluntary sector66 with one item adapted from Campbell and Kwak.67
To assess participant willingness to volunteer/donate, participants responded to two questions on a seven point Likert scale pre- and post-intervention. These questions were as
follows: (1) how willing would you be to work as a volunteer for a nonprofit or voluntary
organization in the next year and (2) how willing would you be to donate money or items
(e.g., food, clothing, blood) to a nonprofit or voluntary organization in the next year? In
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Nah, Namkoong, Record, and Van Stee
Table 1
T-test and Chi-Square Test Results of Demographics, Personal Involvement,
Community Context and Community Communications
Control (n = 45)
Age
Communications
Mass Media Use
Internet Use
Interpersonal Discussion
Sex
Personal
Involvement
Community
Context
Male
Female
Total
No
Yes
Total
Urban
Rural
Total
Treatment (n = 59)
M
SD
M
SD
t(df)
P-value
21.44
1.88
21.58
2.44
–.30 (102)
.76
3.31
3.40
3.19
1.46
1.74
1.60
3.89
3.37
3.05
1.62
1.74
1.62
–1.85 (99)
.09 (99)
.43 (102)
.07
.93
.67
N
%
N
%
χ2 (df)
P-value
23
22
45
19
26
45
24
21
45
51.1
48.9
100.0
42.2
57.8
100.0
53.3
46.7
100.0
27
32
59
24
35
59
35
18
53
45.8
54.2
100.0
40.7
59.3
100.0
66.0
34.0
100.0
.29 (1)
.69
1.64 (1)
.22
.03 (1)
1.00
addition, participants were asked to respond from zero to 100 on how many total hours
they would be willing to work for a nonprofit or voluntary organization in the next year?
These three items were combined to construct a civic participation variable, after being
standardized [pretest: M = -0.01, SD = 0.82, α = .73 and posttest: M = -0.02, SD = 0.83,
α = .71].
Statistical Analyses
To test for the significance of the mediation effect more robustly, along with a
series of regression analyses introduced by Baron and Kenny,68 Preacher and Hayes’s69
bootstrap approach was used for calculating standard errors and 95 percent confidence
intervals for the effect of citizen journalism practice on civic participation through
attitude and social norms. Using this method, 5,000 bootstrapped samples were conducted to estimate the bias corrected and accelerated confidence intervals.
Findings
Participants Baseline Demographic Characteristics
Considering the quasi-experimental design of this study, differences in study variables
between the two groups at baseline were examined. Table 1 and Table 2 demonstrate that
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Newspaper Research Journal 38(1)
Table 2
T-test Results of Pretest Value of Attitude, Social Norm and Engagement in
Nonprofit and Voluntary Organizations
Control (n = 45)
Attitude
Social Norm
Engagement
Treatment (n = 59)
M
SD
M
SD
t(df)
P-value
5.90
4.27
–0.10
0.90
1.39
0.90
5.83
4.75
0.06
1.05
1.26
0.75
.34 (101)
–1.87 (102)
–.96 (102)
.74
.06
.34
there were no significant differences in demographic, community context, personal
involvement or communication variables between groups. Additionally, there were not any
significant differences in means for the three main variables of attitude, social norms and
behavioral intention between participants in the control and treatment groups. However,
given that the mass media use variable was marginally different between the two groups at
baseline [t(99) = -1.85, p = .07], all analyses were conducted while adjusting for all control
variables including demographic and communication variables.
Main Effects
The first set of hypotheses predicted that participants in the treatment group would
have greater positive changes in attitude (H1a), social norm (H1b) and civic participation (H1c), compared to participants in the control group. As predicted, being in the
citizen journalism practice group was positively associated with changes in attitude
toward nonprofit organizations (β = .28, p < .05) and willingness to engage in civic
participation (β = .30, p< .05). However, being in the treatment group was not related
to changes in social norms related to nonprofit organizations (β = .00, ns). [See Table
3] Thus, H1a and H1c were supported, but H1b was not supported.
Mediation Effects
The second set of hypotheses predicted that attitude (H2a) and social norm (H2b)
would mediate the effect of citizen journalism practice on civic participation. The
causal step approach outlined by Baron and Kenny70 was used for an initial test of
mediation. As addressed in the hypothesis tests of main effects, citizen journalism
practice has a direct influence on changes in attitude toward nonprofit organizations
and civic participation, but not on perceived social norms. These results meet the first
and second causal steps, allowing for additional testing for the mediating role of attitude toward nonprofit organizations. When attitude change was entered as an independent variable in the regression equations for civic participation, the influence of citizen
journalism on civic participation decreased (β = .22, p < .05). [See Table 3] Thus, in
terms of Baron and Kerry’s approach, attitudes toward nonprofit organizations partially mediated the effect of citizen journalism practice on civic participation, but
social norms did not mediate the effect of citizen journalism.
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Nah, Namkoong, Record, and Van Stee
Table 3
Hierarchical Regression Analyses for the Experimental Effect on Changes in
Attitude, Subjective Norm and Civic Participation
Mediators
Attitude
Subjective Norm
Eq.1
Eq.1
β
P
β
Civic Participation
Eq.1
P
β
Eq.2
P
β
P
Block1. Controls
Age
Sex
Community Context
Personal Involvement
∆R2 (%)
.08
–.01
.06
–.31
8.6
.485
.942
.608
.005
.114
.02
.01
.16
.01
3.5
.837
.910
.143
.951
.564
–.02
.05
.15
–.03
1.3
.884
.650
.177
.783
.900
.00
.04
.11
.05
1.3
.972
.709
.283
.656
.901
Block2. Communications
Mass Media Use
Internet Use
Interpersonal Discussion
∆R2 (%)
–.30
.05
.00
4.4
.081 –.59
.767
.28
.985
.21
.265 13.7
.001
.096
.157
.006
–.21
.25
–.13
2.4
.252
.169
.400
.579
.00
.19
–.20
2.5
.998
.246
.159
.570
.015
.00
.978
.30
.011
.22
.048
.015
.00
.978
Block3. Exp. Condition
Treatment (Citizen Journalism .28
Practice=1)
∆R2 (%)
6.4
Block4. Mediators
Attitude
Social Norm
∆R2 (%)
Total R2 (%)
19.5
.025 17.2
7.8
.051 11.5
.011
7.7
.31
.25
14.4
.275 25.9
.012
.005
.028
.001
.009
As addressed in the hypothesis tests of main
effects, citizen journalism practice has a direct
influence on changes in attitude toward nonprofit
organizations and civic participation, but not one perceived
social norms.
A bootstrapping method was also employed that allowed us to address the mediation hypothesis more directly than did the causal step approach, by showing that the
difference between the total and direct effects is statistically different from zero.71
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Newspaper Research Journal 38(1)
Figure 1
Multiple Mediation Test of Relationship Between Citizen Journalism Practice
(Experimental Condition) and Willingness to Engage in Nonprofit Organizations
Note. All coefficients represent unstandardized regression coefficients while controlling for age, gender,
community context, personal involvement and three communication variables concerning nonprofit organizations.
N=86. Total effect of citizen journalism and engagement: B =.40, SE =.16, p =.01.
*p<.05, **p<.01.
Results of the bootstrapping method are presented in Figure 1 and Table 4. As shown
in Figure 1, citizen journalism practice has an initial impact on attitude toward nonprofit organizations (B = .50, p < .05) and, in turn, the change in attitude influences
civic participation (B = .22, p < .01). It can be concluded that the indirect effect is
significantly different from zero at p < .05 (two tailed), because zero is not in the confidence interval (point estimate = 0.110, SE = 0.070, 95 percent CI = 0.009, 0.274;
Bias=.003, Bias Corrected 95 percent CI = .015, .304; 5000 bootstrap samples; Table
4). In other words, the change in attitude toward nonprofit organizations mediates the
effect of citizen journalism practice on civic participation. However, social norms did
not mediate the effect of citizen journalism practice on civic participation (point estimate = -0.008, SE = 0.042, 95 percent CI = -0.105, 0.074; Bias=-.001, Bias Corrected
95 percent CI = -.118, .063; 5000 bootstrap samples). Thus, of the second set of
hypotheses H2a was supported, but H2b was not.
Discussion
This study reveals that citizen journalism practice has a direct effect on citizen
journalists’ attitude and civic participation concerning volunteering/donating to nonprofit and voluntary organizations where the attitude mediates the relationship between
citizen journalism and civic participation. These findings offer the following theoretical and practical implications.
First, this study tested the theorized model of relationships based on the theory of
reasoned action72 with empirical support that citizen journalism practice enhances
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Nah, Namkoong, Record, and Van Stee
Table 4
Magnitude and Confidence Intervals of the Multiple Mediation Effects of
Citizen Journalism Practice with Attitude and Social Norm as the Mediators for
Willingness to Engage in Nonprofit and Voluntary Organizations
Bookstrap Results for Mediation Effects
95% Confidence
Interval
Mediation
Effect (SE)
Mediators
Attitude*
.110 (.070)*
Social Norm –.008 (.042)
95% Confidence Interval,
Bias Corrected
Bias
Lower
Upper
Lower
Upper
.003
–.001
.009*
–.105
.274*
.074
.015*
–.118
.304*
.063
Note: * Highlights a significant effect as determined by the 95% bias corrected and accelerated confidence
interval (95% CI).
attitude and civic participation and positive attitudes serve as a necessary condition for
citizen journalism to enhance intentions to volunteer/donate. These findings are consistent with those from previous studies. For example, both Fortini73 and Gastil74
found the TRA to be a significant model for predicting civic participation behaviors.
Previous studies have also found that attitude has a greater influence on behavioral
intentions relative to social norms.75
Second, given that citizen journalism practice has a direct effect on citizen journalists’ attitudes and behavioral intentions, community-based citizen journalism sites
may offer opportunities for ordinary citizens to cover the nonprofit and voluntary sector (e.g., activities, events, staff, volunteer needs) that can shape citizens’ attitudes and
mobilize them to engage in civic activities. Likewise, professional journalism sites vis
a vis community-based citizen journalism sites can adopt a citizen journalism model
that may help nonprofit and voluntary organizations reach out to the community
through constant and sustainable coverage, including news stories of their major activities and community events as well as interviews with directors, staff, members and
volunteers. In particular, nonprofit journalism websites, both professional and citizen,
can share community and charity-oriented philosophical foundations and thus achieve
their mission and goals together.76 In doing so, nonprofit journalism websites should
work in tandem with other community media, community institutions, voluntary and
nonprofit organizations and business groups.
Third, nonprofit and voluntary organizations can strategically frame and publicize
their activities for the community that they serve, through their websites and social
media.77 Given that mainstream news media pay less attention to the nonprofit and
voluntary sector compared to corporate groups and governments,78 nonprofit and voluntary organizations should develop effective and efficient communication strategies
through websites and social media. Use of these media forms through which they
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Newspaper Research Journal 38(1)
interact directly with news media organizations and community members can influence community members to have positive attitudes toward nonprofit organizations,
participate in their activities and events and support their missions, goals and causes.
Limitations and Future Research
Despite the theoretical insight and practical implications, the study has some limitations and accordingly, suggestions for future studies. First, although the current
study tested a theorized model of relationships based on the theory of reasoned action,
future scholarship should be able to advance the theoretical underpinning to fully
understand the roles that attitude and norms play as a civic education for citizen journalists to engage in community activities. Unlike an experimental setting, this study
acknowledges that citizen journalists in a real world may engage in civic activities
without necessarily having positive attitudes toward the nonprofit and voluntary sector. Notably, given the study measured behavioral intentions, future studies should
continue to test the theoretical model to examine how citizen journalism practice
enhances actual behavior changes with/without attitude changes.
Second, methodologically, the pretest/posttest quasi-experimental design was relevant in a school setting79 to examine the effect of citizen journalism practice on democratic outcomes. However, the results from the experimental design without
randomization among college students may not be generalizable to ordinary citizens
or citizen journalists in a real world setting. Therefore, an experimental design with
randomization and representative sampling among typical citizens should be able to
enhance the generalizability of results to other groups and communities.
Third, future research should examine the effects of citizens’ objective reporting
concerning public affairs and common interests in their communities given that the
current study focused on a more issue specific coverage of nonprofit and voluntary
organizations in an experimental/classroom setting. In doing so, future studies should
investigate how citizen journalists perform in a natural and community setting as do
professional journalists.
These limitations notwithstanding, this study, as the first of its kind to test the theory of reasoned action, offers unique contribution that citizen journalism practice
could produce civically minded citizens with increased positive attitudes toward the
nonprofit and voluntary sector, thus leading to civic participation among those citizens
who practice citizen journalism (“citizens as news producers”). This study is similar
but distinct from previous studies,80 which looked at how public journalism influences
citizenship and volunteerism and whether use of user-generated content, along use of
professional journalism, influences civic knowledge and participation (“citizens as
news consumers”).
In conclusion, this study presents a unique combination of research and practice
through citizen journalism practice as civic education related to nonprofit and voluntary organizations in a university community setting. Additionally, the study lends
support to the notion that citizen journalism can improve civic participation.81 Given
that citizen journalism practice was implemented as a community-based participatory
campaign, it should be able to achieve sustained contributions to the community
through ongoing civic education. To do so, the community based citizen journalism
Nah, Namkoong, Record, and Van Stee
75
websites should be able to play a key role in sustaining the campaign program,82 while
simultaneously working together with the whole community to nurture civil society.
Notes
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76
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Campbell and Kwak, “Mobile Communication and Civic Life,” 536.
McLeod et al., “Community Integration, Local Media use and Democratic Processes,” 179.
McLeod, Scheufele and Moy, “Community, Communication and Participation,” 315.
Campbell and Kwak, “Mobile Communication and Civic Life,” 536; Jugert et al., “Offline and Online
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Shah, Jack M. McLeod and So-Hyang Yoon, “Communication, Context and Community: An Exploration
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Jugert et al., “Offline and Online Civic Engagement among Adolescents and Young Adults from three
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Campbell & Kwak, “Mobile Communication and Civic Life,” 536.
John Wilson, “Volunteering,” Annual Review of Sociology 26 (August 2000): 215-240.
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Dyana P. Mason, “Putting Charity to the Test: A Case for Field Experiments on Giving Time and
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Walter W. Powell and Richard Steinberg, The Nonprofit Sector (New Haven, CT: Yale University
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Mason, Putting Charity to the Test,” 193.
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Journalism 12, no. 4 (May 2011): 417-432.
Seungahn Nah, “Citizen Reports,” in Encyclopedia of American Journalism History, ed. Stephen L.
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Friedland and Kim, “Citizen Journalism,” 297-302.
Mike Thelwall and David Stuart, “RUOK? Blogging Communication Technologies during Crises,”
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Clark and Monserrate, “High School Journalism and the Making of Young Citizens,” 417.
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John Gastil, “Adult Civic Education through the National Issues Forums: Developing Democratic
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Wilson, “Volunteering,” 215.
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Marco Yzer, “The Impact of the Work of Martin Fishbein on Health in the World,” Health
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Fishbein and Ajzen, Belief, Attitude, Intention and Behavior.
Icek Ajzen, “The Theory of Planned Behavior,” Organizational Behavior and Human Decision
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Ajzen, “The Theory of Planned Behavior,” 179.
Fishbein and Ajzen, Belief, Attitude, Intention and Behavior.
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We recruited participants taking upper-level undergraduate courses in community communication
and leadership development within an interdisciplinary department at a large southeastern university.
Control group participants were recruited from a leadership course with 68 students enrolled, whereas
treatment group participants were recruited from a community communication course with sixty students enrolled. Students who have declared a major in the department are required to take one of the
two aforementioned courses, making the courses fairly similar in terms of the types of students who
tend to enroll. Even though only one of the courses was required, there were some students who were
simultaneously enrolled in the control and treatment group course. Therefore, only the forty-nine students in the leadership class who were not also enrolled in the community communication class were
eligible to participate in the control group. Students who were enrolled in both courses were, however,
still invited to participate as members of the treatment group.
Shah et al., “Nonrecursive Models of Internet use and Community Engagement,” 964.
Kwak et al., Talking Politics and Engaging Politics,” 87.
McLeod, Scheufele and Moy, “Community, Communication and Participation,” 315.
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York, NY: Psychology Press, 2010)
Campbell & Kwak, “Mobile Communication and Civic Life,” 536; Jugert et al., “Offline and Online
Civic Engagement among Adolescents and Young Adults from three Ethnic Groups,” 123; Shah,
McLeod and Yoon, “Communication, Context and Community: An Exploration of Print, Broadcast
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Engagement,” 964.
Campbell and Kwak, “Mobile Communication and Civic Life,” 536.
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Fortini, “Attitudes and Behavior toward Students with Handicaps by their Nonhandicapped Peers,”
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Mark and Reichardt, “Quasi-experimentation,” 193-228.
Kelly Kaufhold, Sebastian Valenzuela, and Homero Gil de Zúñiga, “Citizen Journalism and
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Clark and Monserrate, “High School Journalism and the Making of Young Citizens,” 417; Jane B.
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