Timeline for Handling internal IT issues
Current License: CC BY-SA 3.0
2 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Mar 4, 2014 at 0:18 | comment | added | Michael K | I approve of assigning one dev to be the on call guy and rotating. My company did this for some time until to workload became enough to create a dedicated help desk. The rotation spreads the pain thinner and helps keep the other developers focused on their deliverables rather than worrying about being interrupted by support. | |
| Mar 3, 2014 at 23:25 | history | answered | mattnz | CC BY-SA 3.0 |