Papers by shivinder phoolka
Our Heritage, Jan 8, 2020
Knowledge sharing is an important ingredient for any organization’ success. No organization can s... more Knowledge sharing is an important ingredient for any organization’ success. No organization can survive for long in the absence of proper knowledge management. Social media is a contemporary concept and is proving to be very useful for the purpose of knowledge sharing. The paper is based on the review of the studies already done in this context. In this article an attempt is made to throw some light on the concept of knowledge sharing in an organization and social media. The paper also studies the barriers that affect the flow of knowledge sharing in an organization and to understand the role of social media in this concern. The paper has also tried to limn the views of the researchers on the implementation of social media tools at the workplace. Overall the study supports the use of social media at workplace for knowledge sharing purpose as it has the potency to overcome many barriers that resist the knowledge sharing in an organization.
TIJ's Research Journal of Social Science & Management - RJSSM, Oct 31, 2012
It is said that human mind is the most complex machine on earth. Psychologists have always been t... more It is said that human mind is the most complex machine on earth. Psychologists have always been trying to know why we behave the way we do or the way our mind functions. It is a complex area of research where explanations have always fallen short. Humans differ in their mental capabilities. There are various tests available to analyze various mental abilities of a human mind which have a direct effect on their behaviour. Some such measures are IQ test, EQ test, personality tests, achievement test, aptitude test, etc. One such relatively new measure is AQ, which stands for adversity quotient. AQ is the predictor of success of a person in face of adversity, how he behaves in a tough situation, how he controls the situation, is he able to find the correct origin of the problem, whether he takes his due ownership in that situation, does he try to limit the effects of adversity and how optimistic he is that the adversity will eventually end.
International Journal of Law and Management, Feb 11, 2019
PurposeThis paper aims to explore the key factors which influence whistleblowing intentions of te... more PurposeThis paper aims to explore the key factors which influence whistleblowing intentions of teachers working with higher education institutions (HEIs) in India. Both internal and external whistleblowing intentions of the HEI teachers are studied by examining their relative intentions to report a potential wrongdoing to the authorities within the management of the institution and to the external statutory bodies. The reporting intentions of the HEI teachers are measured through the use of three vignettes related to academic frauds. Whistleblowing intentions are proposed to be determined by the individual, organizational and situational factors.Design/methodology/approachSurvey method of descriptive research design has been used to obtain the primary data regarding the individual, organizational and situational variables deemed to influence HEI teachers’ internal and external whistleblowing intentions. A self-administered structured questionnaire is used as survey instrument for primary data collection. The respondents’ internal and external whistleblowing intentions are measured through the use of three vignettes related to academic frauds. Non-parametric tests such as Mann–Whitney U test, Kruskal–Wallis test and Spearman correlations have been used to test the research hypotheses.FindingsThe study has found that the HEI teachers are more likely to blow the whistle internally if there is a proper communication channel in their organization for reporting wrongdoings. However, they do not hesitate to blow the whistle externally in the absence of internal reporting channel, especially in those cases of wrongdoings where they perceive the cost of reporting to be high. The high status of the wrongdoer and high costs of reporting discourage the teachers to blow the whistle internally. However, if the wrongdoer holds a very powerful position in the organization, then the teachers prefer to report his wrongdoing to external agencies as they are afraid of the likely negative repercussions of reporting against him internally. In case of serious wrongdoings, the teachers intend to blow the whistle within the organization rather than going to external agencies probably because they do not want to spoil the image of their organization in the external world.Research limitations/implicationsThe first limitation is that because of the unavailability of pre-tested vignettes in the context of academic frauds, the study has used three vignettes which have been developed on the basis of few case studies. Second, the results showed the existence of social desirability bias across all the three vignettes. Also, the study has been conducted among teaching professionals; therefore, the findings cannot be generalized to the professionals of other sectors.Practical implicationsThe findings of the study may bring awareness to the board of management of HEIs, regarding the importance of whistleblowing in their educational institutions. They should encourage the teachers working with their institutions to report the wrongdoings internally as external reporting may cause damage to their institute’s reputation. Proper reporting mechanisms should be designed and shared with the employees as a part of institutional culture.Social implicationsThe Whistle Blowers Protection Act passed by the Parliament of India in 2011 should be amended to include the private sector employees, especially the teachers working in higher education sector. This will encourage the HEI teachers to report the academic frauds fearlessly which will put a serious check on the growing number of frauds and wrongdoings in the education sector.Originality/valuePrevious research studies have discussed the factors influencing whistleblowing intentions in the context of various non-academic organizations. However, existing research has not adequately provided a better understanding of the influencing factors of whistleblowing intentions in higher education sector. The present paper addresses this gap by empirically examining the key factors which influence HEI teachers’ intentions of blowing the whistle and reporting the wrongdoings occurring in their institutions, in Indian context. An attempt has been made to identify the influencing factors of both internal and external whistleblowing intentions by using three different vignettes related with academic frauds.
Journal of strategic human resource management, Jun 1, 2018
The Indian Telecom Sector has undergone a sea change, especially after the liberalization process... more The Indian Telecom Sector has undergone a sea change, especially after the liberalization process. Entry of foreign players, acquisitions, shift from fixed landline to mobile usage, huge surge in the number of subscribers, policy changes introduced by Department of Telecommunication (DoT) and TRAI, privatization, technological changes like introduction of 3G and then 4G, cut-throat competition between operators, collaborations between operators, mobile number portability, falling average revenue per user, etc., are few changes that can be named. Whenever an organizational change occurs, employees are the first to feel the impact. The role of human resources in change implementation and the consequences of the employee behaviour and attitude towards organizational change are important topics of research. Organizational change readiness of the employees is the precursor for the successful implementation of change programmes. It is essential to determine the levels of employees’ change readiness which is an analysis of attitudes of employees towards various change events that occur in organizations. Measuring the change readiness of the employees can help the HR practitioners to find the extent to which employees are cognitively inclined to accept, embrace, adopt, and support organizational change plans to purposefully alter the status quo. This study tries to gauge the change readiness of the executives working in the telecom sector for the various changes which have taken place or the changes which will occur in the near future in the telecom industry. The HR implication of this can be used to develop programmes to improve their change readiness as the Indian Telecom Sector is still in the transforming stage.
International Journal of Business Economics and Management Research, 2012
Employee engagement is the level to which an employee is committed to the values, vision, functio... more Employee engagement is the level to which an employee is committed to the values, vision, functioning and performance of the organization. Based on this, there can be three categories of employees, namely, Engaged, Not Engaged, and Actively Disengaged. Employee Engagement is a prerequisite for growth, efficiency, productivity and image building of the organization. Occupational Stress is inherent and inevitable in today's globalized work environment but it must be dealt with because persistent and high levels of occupational stress can reduce the employee engagement which can further have retarding effects on the organization. In this paper, the researchers conduct a study on the employees of an IT company to study their levels of Employee Engagement and Occupational Stress and try to establish a relation between the two, if any. The results of the study were that Employee Engagement of the employees is not normally distributed, Occupational Stress was found out to be normally distributed and there was a negative and inverse relation between the two.
International Journal of Electronic Finance
International Journal of Learning and Change, 2019
The study is aimed to develop a better understanding of how teachers in higher education perceive... more The study is aimed to develop a better understanding of how teachers in higher education perceive whistleblowing and identify various factors acting as motivators and demotivators and impacting their whistleblowing intentions. In-depth interviews were conducted employing interpretative phenomenological analysis (IPA) with 25 teachers across the four higher education institutions (HEIs). The findings suggest that teachers perceive whistleblowing as an instrument or mechanism which could help to curb wrongdoings and corrupt practices at their workplace and holds a view that it should be encouraged throughout the organisation to keep a check on the malpractices that appear in academic institutions. The five categories identified are the inner voice and personal morality, ethical responsibility towards own work and society, the gravity of the wrongdoing, protection of self and organisation image, and optimism about organisational change which act as great motivators for the teachers in HEIs to blow the whistle against any wrongdoing.
JOURNAL OF CONTENT COMMUNITY AND COMMUNICATION
This study aims to find the mediation effect of interpersonal conflict between the relation of in... more This study aims to find the mediation effect of interpersonal conflict between the relation of interpersonal communication and workplace deviance. The sample of the study was 233 doctors, selected from hospitals in tri-city (Chandigarh, Mohali, and Panchkula). Interpersonal communication (IC), interpersonal conflict (IPC), and workplace deviance (WPD) variables were measured using standardized scale items. In the study, PLS-SEM was used to test the hypotheses. It was found that interpersonal conflict was specifically correlated adversely with interpersonal communication and favourably with workplace deviance. Further, the findings showed that interpersonal conflict significantly indirectly affected the relationship between interpersonal communication and workplace deviance. Finally, the implications and future scope of research were discussed.
International Journal of Business Economics and Management Research, 2012
Knowledge sharing is an important ingredient for any organization’ success. No organization can s... more Knowledge sharing is an important ingredient for any organization’ success. No organization can survive for long in the absence of proper knowledge management. Social media is a contemporary concept and is proving to be very useful for the purpose of knowledge sharing. The paper is based on the review of the studies already done in this context. In this article an attempt is made to throw some light on the concept of knowledge sharing in an organization and social media. The paper also studies the barriers that affect the flow of knowledge sharing in an organization and to understand the role of social media in this concern. The paper has also tried to limn the views of the researchers on the implementation of social media tools at the workplace. Overall the study supports the use of social media at workplace for knowledge sharing purpose as it has the potency to overcome many barriers that resist the knowledge sharing in an organization.
International Journal of Learning and Change, 2019
The study is aimed to develop a better understanding of how teachers in higher education perceive... more The study is aimed to develop a better understanding of how teachers in higher education perceive whistleblowing and identify various factors acting as motivators and demotivators and impacting their whistleblowing intentions. In-depth interviews were conducted employing interpretative phenomenological analysis (IPA) with 25 teachers across the four higher education institutions (HEIs). The findings suggest that teachers perceive whistleblowing as an instrument or mechanism which could help to curb wrongdoings and corrupt practices at their workplace and holds a view that it should be encouraged throughout the organisation to keep a check on the malpractices that appear in academic institutions. The five categories identified are the inner voice and personal morality, ethical responsibility towards own work and society, the gravity of the wrongdoing, protection of self and organisation image, and optimism about organisational change which act as great motivators for the teachers in ...
International Journal of Law and Management, 2019
PurposeThis paper aims to explore the key factors which influence whistleblowing intentions of te... more PurposeThis paper aims to explore the key factors which influence whistleblowing intentions of teachers working with higher education institutions (HEIs) in India. Both internal and external whistleblowing intentions of the HEI teachers are studied by examining their relative intentions to report a potential wrongdoing to the authorities within the management of the institution and to the external statutory bodies. The reporting intentions of the HEI teachers are measured through the use of three vignettes related to academic frauds. Whistleblowing intentions are proposed to be determined by the individual, organizational and situational factors.Design/methodology/approachSurvey method of descriptive research design has been used to obtain the primary data regarding the individual, organizational and situational variables deemed to influence HEI teachers’ internal and external whistleblowing intentions. A self-administered structured questionnaire is used as survey instrument for pr...
The Indian Telecom Sector has undergone a sea change, especially after the liberalization process... more The Indian Telecom Sector has undergone a sea change, especially after the liberalization process. Entry of foreign players, acquisitions, shift from fixed landline to mobile usage, huge surge in the number of subscribers, policy changes introduced by Department of Telecommunication (DoT) and TRAI, privatization, technological changes like introduction of 3G and then 4G, cut-throat competition between operators, collaborations between operators, mobile number portability, falling average revenue per user, etc., are few changes that can be named. Whenever an organizational change occurs, employees are the first to feel the impact. The role of human resources in change implementation and the consequences of the employee behaviour and attitude towards organizational change are important topics of research. Organizational change readiness of the employees is the precursor for the successful implementation of change programmes. It is essential to determine the levels of employees’ change...
TIJ's Research Journal of Social Science & Management - RJSSM, 2012
It is said that human mind is the most complex machine on earth. Psychologists have always been t... more It is said that human mind is the most complex machine on earth. Psychologists have always been trying to know why we behave the way we do or the way our mind functions. It is a complex area of research where explanations have always fallen short. Humans differ in their mental capabilities. There are various tests available to analyze various mental abilities of a human mind which have a direct effect on their behaviour. Some such measures are IQ test, EQ test, personality tests, achievement test, aptitude test, etc. One such relatively new measure is AQ, which stands for adversity quotient. AQ is the predictor of success of a person in face of adversity, how he behaves in a tough situation, how he controls the situation, is he able to find the correct origin of the problem, whether he takes his due ownership in that situation, does he try to limit the effects of adversity and how optimistic he is that the adversity will eventually end. The science of AQ was developed by Dr. Paul G....
In these times of dramatic change and turbulence in global business environment, one thing has be... more In these times of dramatic change and turbulence in global business environment, one thing has become evident that the organizations not only have to accept but also handle change more effectively. Organizations can face change more efficiently if their employees are high on change readiness. The management in organizations is always interested in knowing the mental health and might of their employees.IQ and EQ measurements are two such tools which have largely been used by HR managers to look into the minds of the employees to improve their performance, training, and to retain and develop them. Dr. Paul G. Stoltz (2000) has given another fascinating tool, i.e, Adversity Quotient, which tells how well one withstands adversity and his ability to surmount it because with change, big or small, comes adversity. Talking of the Indian mobile sector, there is no doubt that the sector has undergone sea change in last ten to fifteen years, be it tariff structures, technology, policy changes ...
In this paper, the authors studied the impact of organisational commitment on the whistleblowing ... more In this paper, the authors studied the impact of organisational commitment on the whistleblowing intentions of the employees in the Indian real estate sector using multiple regression analysis. The findings revealed that affective commitment and normative commitment has a significantly positive impact on the whistleblowing intentions of employees. Amongst, affective and normative commitment; normative commitment has a more significant effect than an affective commitment on the whistleblowing intentions of the employees. While on the other hand continuance commitment showed the significantly negative impact on the whistleblowing intentions of the employees. This implies that employees that possess a high level of affection and feel obliged towards organisation intent to blow the whistle to safeguard the organisational interest. While on the other hand, employees experiencing continuance commitment due to fear of job loss and lack of attachment will dissuade from the act of whistleblowing.
The Indian Telecom Sector has undergone sea change, especially after the liberalization process. ... more The Indian Telecom Sector has undergone sea change, especially after the liberalization process. Entry of foreign players, acquisitions, shift from fixed land line to mobile usage, huge surge in the number of subscribers, policy changes introduced by DOT and TRAI, privatization, technological changes like introduction of 3G, cut throat competition between operators, collaborations between operators, mobile number portability, falling ARPUs etc. are few changes those can be named. Whenever, organizational change occurs, employees are the first to feel the impact. The role of human resources in change implementation and the consequences of the employee behavior and attitude towards organizational change are important topics of research. Organizational Change Readiness of the employees is the precursor for the successful implementation of change programmes. Measuring the change readiness of the employees can help the HR practitioners to find the extent to which employees are cognitivel...
Tij S Research Journal of Social Science Management Rjssm, Oct 31, 2012
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Papers by shivinder phoolka