The study aims to conduct relationship analysis to explain the perceptions of job and life satisf... more The study aims to conduct relationship analysis to explain the perceptions of job and life satisfaction with occupational information of tour guides. Tour guides are the first people tourists encounter when they go to a destination. Considering the service offered in forming the perception, image and trust idea about the destination, it is crucial to determine whether tour guides are satisfied with their job and life. Tour guides working in Turkey, who lead about 51 million visitors annually, constitute the research universe. 747 questionnaires were distributed, but only 408 of the collected data were considered valid. Based on the data obtained, a significant and positive relationship was found between the participants’ job and life satisfaction levels. As job satisfaction increases, life satisfaction increases, and as life satisfaction increases, job satisfaction increases as well. A significant and positive relationship was also identified between job satisfaction sub-dimensions ...
Communication and perspective are some of the biggest obstacles faced by disabled individuals in ... more Communication and perspective are some of the biggest obstacles faced by disabled individuals in social life. In tourism, a labour-intensive sector, it is as essential as the disabledfriendly tourist product that the person providing the touristic service is also disabled-friendly. However, in the tourism literature, it is seen that there are not many academic studies on the determination of the disabled perception of employees. Communication difficulties faced by disabled people at the point of getting touristic services create a more negative image for touristic destinations than physical difficulties. In this context, the study aims to measure disability perception in the tour guides, depending on the condition of being heavy and light. In this study, interviews were done with 28 tour guides who served the disabled. The question set consisting of 36 statements within the survey titled "Disabled and Tourism: Perceptions of the Disabled and Travel Agency Managers" prepared by Kozak and Turan (2014) was used in the interview. According to the findings, it was concluded that there is a positive perception of disabled people in tourist guides; they perceive that disabled people need more attention during their service, and they do not see disabled people as psychologically disturbed and fond people. It has been suggested that in general tourism guidance training, it is essential to provide disabled tourist-based training and that there should be a specialist in disabled tourist guidance.
The study aims to conduct relationship analysis to explain the perceptions of job and life satisf... more The study aims to conduct relationship analysis to explain the perceptions of job and life satisfaction with occupational information of tour guides. Tour guides are the first people tourists encounter when they go to a destination. Considering the service offered in forming the perception, image and trust idea about the destination, it is crucial to determine whether tour guides are satisfied with their job and life. Tour guides working in Turkey, who lead about 51 million visitors annually, constitute the research universe. 747 questionnaires were distributed, but only 408 of the collected data were considered valid. Based on the data obtained, a significant and positive relationship was found between the participants’ job and life satisfaction levels. As job satisfaction increases, life satisfaction increases, and as life satisfaction increases, job satisfaction increases as well. A significant and positive relationship was also identified between job satisfaction sub-dimensions ...
Communication and perspective are some of the biggest obstacles faced by disabled individuals in ... more Communication and perspective are some of the biggest obstacles faced by disabled individuals in social life. In tourism, a labour-intensive sector, it is as essential as the disabledfriendly tourist product that the person providing the touristic service is also disabled-friendly. However, in the tourism literature, it is seen that there are not many academic studies on the determination of the disabled perception of employees. Communication difficulties faced by disabled people at the point of getting touristic services create a more negative image for touristic destinations than physical difficulties. In this context, the study aims to measure disability perception in the tour guides, depending on the condition of being heavy and light. In this study, interviews were done with 28 tour guides who served the disabled. The question set consisting of 36 statements within the survey titled "Disabled and Tourism: Perceptions of the Disabled and Travel Agency Managers" prepared by Kozak and Turan (2014) was used in the interview. According to the findings, it was concluded that there is a positive perception of disabled people in tourist guides; they perceive that disabled people need more attention during their service, and they do not see disabled people as psychologically disturbed and fond people. It has been suggested that in general tourism guidance training, it is essential to provide disabled tourist-based training and that there should be a specialist in disabled tourist guidance.
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