Papers by Lugina Suciati Putri
Jurnal Riset Manajemen dan Bisnis, 2018
ABSTRACTThe study investigates the effect of leadership style on employee’s work stress in ESS Tr... more ABSTRACTThe study investigates the effect of leadership style on employee’s work stress in ESS Transportation Management Service Telkom. The data were collected from 92 employees and obtained using a questionnaire consisted of 29 items with 6 point Likert scale. Desciptive analysis used to illustratedthe leadership style and work stress level inside the organization. Simple regression analysis was used to analyze the data and to measure the relation between independent and dependent variables. Employee perceives that the leadership style implemented in the organization was already appropriate and in line with their expectation regarding how their leader should engage the work relation. Meanwihle, the work stress level among employees were low. The regression analysis revealed the negative relation between leadership style and work stress level. When employeesperceived that their leader was act accordance to what their expectaion then the stress level will lessen. The coefficient of ...
Jurnal Ekonomi : Journal of Economic, 2020
IFLEX launches its first version of MVP for IndiHome technicians. But there are some flaws in the... more IFLEX launches its first version of MVP for IndiHome technicians. But there are some flaws in the validation method that performed on the first version of MVP so that it requires an alternative method of validation that is measurable and needs to be implemented since the start to be able to validate many users in the future. Therefore, process mining is applied to the second version of MVP as an alternative validation method on the pre-login/preregister process. Process mining with process discovery method using the Celonis Snap application is able to produce the actual process model occurred by utilizing data from the IFLEX's event log recorded from 13 March 2020 to 13 April 2020 on the implementation of the sprint 1 whose users are registered as Telkom employees in Medan. The process model simplifies process analysis on pre-login/Pre-register pages. There are 563 activities with the 43 case ids on data from the event log. After filtered, 26 case ids are obtained in pre-login/pre-register process. From this data, a process model with various visualizations is obtained. Up to 5 main activities (Onboarding 1, Login, email input for login, input password for login and try login), average users time complete the process (92 seconds), three subprocesses (application introduction, register and login) and the time of each activities. The findings became the basis for IFLEX to conduct further research on the effectiveness and efficiency.
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Papers by Lugina Suciati Putri