Proceedings of the International Conference of Information Technology in Business, August 2000, Beijing, China, Aug 1, 2000
Industry we are told manages change poorly. Surveys indicate that over 50% of change programmes f... more Industry we are told manages change poorly. Surveys indicate that over 50% of change programmes fail to meet objectives. The reasons cited are all too familiar: poor goal definition, poor alignment of actions to goals and poor participation among employees. Innovation in industry is also managed poorly. In most companies the knowledge of employees remains untapped for solving problems, generating new ideas and implementing change. Harnessing this knowledge is a significant challenge in improving employee ...
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Papers by L. Dooley