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Jean Hauck

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Jean Hauck holds a PhD in Knowledge Engineering, with research in Software Engineering, Master in Computer Science from the Federal University of Santa Catarina (UFSC) and a degree in Computer Science from the University of Vale do Itajaí (UNIVALI).He is currently Associate Professor in the Department of Informatics and Statistics of the Federal University of Santa Catarina, researcher of the Software Quality Group and vice-coordinator of the Information Systems course.

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Papers by Jean Hauck

Enhancing Open Source Software in Alignment with CMMI-DEV

IEEE Software, 2009

Modelando o Processo de Software em uma Pequena Empresa - O Caso VOID CAZ

This paper describes our experiences gained in modeling, implementing and evaluating the software... more

Experiences on establishing software processes in small companies

Information & Software Technology, 2006

In order to guide the tailoring of existing approaches for the establishment of software processe... more In order to guide the tailoring of existing approaches for the establishment of software processes in small companies, we report our experiences on defining and implementing software processes in two small software companies. The paper describes the principal steps performed and presents information on costs and duration. We analyse, if and how process guides are used, their impacts and how they are improved. Our findings indicate that also in this specific kind of organisation, software processes can be established successfully at low cost considering typical business models, goals and characteristics of small organisations. q

Process Reference Guides - Support for Improving Software Processes in Alignment with Reference Models and Standards

Software process improvement in small organizations in alignment with reference models or standar... more Software process improvement in small organizations in alignment with reference models or standards remains complicated. In this paper, we enhance an approach for software process improvement and introduce the concept of process reference guides as a way to explicitly map reference models/standards and potential solutions in order to systematize and facilitate the process definition in improvement initiatives. Experiences provide a first indication that such reference guides can be useful in this context and may help to reduce the effort for process definition.

Creating Software Process Capability/Maturity Models

IEEE Software, 2010

A seeming multitude of software process capability/maturity models (SPCMMs) have emerged, and man... more A seeming multitude of software process capability/maturity models (SPCMMs) have emerged, and many software engineers have had to worry about compliance with them at one time or another. Although using SPCMMs is a well-established practice, the ways they're used can vary widely. At best, they can pull together vast bodies of knowledge about good software practices-the hard-won expertise of many engineers-into a form that's easier to work with. At worst, they're misused as "processes for process' sake," in which conforming to the model stifles opportunities for innovation and tailoring. If software engineers had better knowledge about how SPCMMs are developed and the basis of their recommendations, they might be able to interpret and use them to optimize their benefits. We therefore studied these issues in a systematic literature review and follow-on questionnaire.

Building a maturity & capability model repository

A complicated and time-consuming phase in the development of Maturity/Capability Models (MCMs) is... more A complicated and time-consuming phase in the development of Maturity/Capability Models (MCMs) is the identification of existing relevant source models as, currently, information on existing MCMs is provided in very different forms and levels of detail on diverse web sites, publications etc. In this paper, we present our ongoing research on developing a web-based repository to store and provide overview information on MCMs as a continuous knowledge management effort maintained within the Software Process Improvement (SPI) community. Such a centralized repository containing metadata on MCMs is expected to facilitate the identification of relevant models (as well as parts) and provide a systematic basis for the development/evolution or customization of MCMs.

Proposing an ISO/IEC 15504-2 Compliant Method for Process Capability/Maturity Models Customization

The customization of software process capability/maturity models (SPCMMs) to specific domains/sec... more The customization of software process capability/maturity models (SPCMMs) to specific domains/sectors or development methodologies represents one of the most discussed and applied trends in ICT organizations. Nonetheless, little research appears to have been performed on how theoretically sound and widely accepted SPCMMs should be developed to high quality. The aim of this paper is therefore to elicit the state-of-the-art regarding the processes adopted to develop such models and to propose a systematic approach to support the customization of SPCMMs. Such an approach is developed based on ISO/IEEE standard development processes integrating Knowledge Engineering techniques and experiences about how such models are currently developed in practice. Initial feedback from an expert panel indicates the usefulness and adequacy of the proposed method.

Discovering Software Process and Product Quality Criteria in Software as a Service

... Such a set of identified quality crite-ria may help service clients to select providers as we... more

Process Reference Guides - Support for Improving Software Processes in Alignment with Reference Models and Standards

Software process improvement in small organizations in alignment with reference models or standar... more Software process improvement in small organizations in alignment with reference models or standards remains complicated. In this paper, we enhance an approach for software process improvement and introduce the concept of process reference guides as a way to explicitly map reference models/standards and potential solutions in order to systematize and facilitate the process definition in improvement initiatives. Experiences provide a first indication that such reference guides can be useful in this context and may help to reduce the effort for process definition.

Enhancing Open Source Software in Alignment with CMMI-DEV

IEEE Software, 2009

Modelando o Processo de Software em uma Pequena Empresa - O Caso VOID CAZ

This paper describes our experiences gained in modeling, implementing and evaluating the software... more

Experiences on establishing software processes in small companies

Information & Software Technology, 2006

In order to guide the tailoring of existing approaches for the establishment of software processe... more In order to guide the tailoring of existing approaches for the establishment of software processes in small companies, we report our experiences on defining and implementing software processes in two small software companies. The paper describes the principal steps performed and presents information on costs and duration. We analyse, if and how process guides are used, their impacts and how they are improved. Our findings indicate that also in this specific kind of organisation, software processes can be established successfully at low cost considering typical business models, goals and characteristics of small organisations. q

Process Reference Guides - Support for Improving Software Processes in Alignment with Reference Models and Standards

Software process improvement in small organizations in alignment with reference models or standar... more Software process improvement in small organizations in alignment with reference models or standards remains complicated. In this paper, we enhance an approach for software process improvement and introduce the concept of process reference guides as a way to explicitly map reference models/standards and potential solutions in order to systematize and facilitate the process definition in improvement initiatives. Experiences provide a first indication that such reference guides can be useful in this context and may help to reduce the effort for process definition.

Creating Software Process Capability/Maturity Models

IEEE Software, 2010

A seeming multitude of software process capability/maturity models (SPCMMs) have emerged, and man... more A seeming multitude of software process capability/maturity models (SPCMMs) have emerged, and many software engineers have had to worry about compliance with them at one time or another. Although using SPCMMs is a well-established practice, the ways they're used can vary widely. At best, they can pull together vast bodies of knowledge about good software practices-the hard-won expertise of many engineers-into a form that's easier to work with. At worst, they're misused as "processes for process' sake," in which conforming to the model stifles opportunities for innovation and tailoring. If software engineers had better knowledge about how SPCMMs are developed and the basis of their recommendations, they might be able to interpret and use them to optimize their benefits. We therefore studied these issues in a systematic literature review and follow-on questionnaire.

Building a maturity & capability model repository

A complicated and time-consuming phase in the development of Maturity/Capability Models (MCMs) is... more A complicated and time-consuming phase in the development of Maturity/Capability Models (MCMs) is the identification of existing relevant source models as, currently, information on existing MCMs is provided in very different forms and levels of detail on diverse web sites, publications etc. In this paper, we present our ongoing research on developing a web-based repository to store and provide overview information on MCMs as a continuous knowledge management effort maintained within the Software Process Improvement (SPI) community. Such a centralized repository containing metadata on MCMs is expected to facilitate the identification of relevant models (as well as parts) and provide a systematic basis for the development/evolution or customization of MCMs.

Proposing an ISO/IEC 15504-2 Compliant Method for Process Capability/Maturity Models Customization

The customization of software process capability/maturity models (SPCMMs) to specific domains/sec... more The customization of software process capability/maturity models (SPCMMs) to specific domains/sectors or development methodologies represents one of the most discussed and applied trends in ICT organizations. Nonetheless, little research appears to have been performed on how theoretically sound and widely accepted SPCMMs should be developed to high quality. The aim of this paper is therefore to elicit the state-of-the-art regarding the processes adopted to develop such models and to propose a systematic approach to support the customization of SPCMMs. Such an approach is developed based on ISO/IEEE standard development processes integrating Knowledge Engineering techniques and experiences about how such models are currently developed in practice. Initial feedback from an expert panel indicates the usefulness and adequacy of the proposed method.

Discovering Software Process and Product Quality Criteria in Software as a Service

... Such a set of identified quality crite-ria may help service clients to select providers as we... more

Process Reference Guides - Support for Improving Software Processes in Alignment with Reference Models and Standards

Software process improvement in small organizations in alignment with reference models or standar... more Software process improvement in small organizations in alignment with reference models or standards remains complicated. In this paper, we enhance an approach for software process improvement and introduce the concept of process reference guides as a way to explicitly map reference models/standards and potential solutions in order to systematize and facilitate the process definition in improvement initiatives. Experiences provide a first indication that such reference guides can be useful in this context and may help to reduce the effort for process definition.