Papers by Fuensanta Medina-Dominguez
Information Systems Frontiers, Sep 20, 2016
Process assets (PAs) are acknowledged as contributing to the business value of organizations. Eve... more Process assets (PAs) are acknowledged as contributing to the business value of organizations. Even so, they are still classed and employed as passive elements ready for use for special purposes. This paper considers how the evolution of active PAs over time can best influence the achievement of specific strategic objectives for decision making by CEOs regarding which PAs should be empowered and which do not require investment, etc. This proposal is formulated by rethinking PAs as dynamic elements armed with biomimetic intelligence. This means conceiving of PAs as live elements that interact and make use of swarm intelligence in order to provide a permanent overview of individual PA evolution and its impact on strategic goals. The NetLogo modelling and simulation tool was used to build the proposed model. The input for the simulation model was taken from a real experience of PAs previously identified and assessed in an information technology company.
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federally funded research and development center. Any opinions, findings and conclusions or recom... more federally funded research and development center. Any opinions, findings and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the United States Department of Defense. This Technical Report has been compiled from papers submitted to SEPG Europe 2012. Copyright in each individual paper is retained by the author and/or their employers unless otherwise noted. This report was prepared for the
International Journal of Engineering Education, 2016
Massive Open Online Courses (MOOCs) have emerged as disruptors to higher education bringing the p... more Massive Open Online Courses (MOOCs) have emerged as disruptors to higher education bringing the possibility to accesslearning contents to thousands of students from all over the world. MOOCs are a new way to design and deliver onlinelearning. Learners become part of an on-line community where they can participate as reviewers, collaborate with eachother and are engaged in watching videos and other multimedia resources. However, MOOCs are also generating a hugedebate around three different aspects: the learning process including evaluation and certification criteria, the lack of skillsamong instructors to design and plan MOOCs and the technical and security issues of MOOC platforms. More specifically,institutions are currently making a great effort to become part of main facilitators’ platforms. They are creating a goodnumber of methodologies, guidelines and best practices to equip instructors with the necessary skills to produce high-quality learning resources that can encourage lea...
In view of the importance of knowledge as a key resource for companies sustainability and improve... more In view of the importance of knowledge as a key resource for companies sustainability and improvement, and in view of the existing efforts made to keep organizations informed about the way they should take care of their know-how, this chapter describes ALTUS, a process-oriented, knowledge maturity model, that helps organizations to assess its knowledge maturity level regarding the performance of a set of capabilities that are oriented to improve strategic or business goals through the accomplishment of several specific knowledge governance processes. This orientation through capabilities, processes and strategic/business goals achievement for knowledge governance is auditable, traceable and sustainable along the time.
Cybernetics and Systems, 2018
Journal of Dynamic Decision Making, 2018
Stock-flow failure is a reasoning error in dynamic systems that has great societal relevance: peo... more Stock-flow failure is a reasoning error in dynamic systems that has great societal relevance: people misjudge a level of accumulation (i.e., stock) considering the information on flows that increase (i.e., inflow) or decrease (i.e., outflow) over time. Many interventions, including the use of analogies and graphical manipulations, to counteract this failure and help people integrate the flow information have been tested with little or no success. We suggest that this error relates to the valence of a problem: the framing of the inflow or outflow direction as “good” or “bad” is associated with the direction of its accumulation over time. To explore the effects of valence on accumulation judgments, we employ a scenario of a common health problem: blood glucose control through sugar consumption and insulin flows. We also investigate improvements of performance in a second scenario that result after viewing a video of a dynamic system demonstrating the effects of the correct accumulatio...
According to the Software Engineering Computing Curricula [1], students should engage in effectiv... more According to the Software Engineering Computing Curricula [1], students should engage in effective cooperative working and group learning, which have an increased prominence in the curriculum. Computer engineering students, therefore, need to learn the mechanics and dynamics of effective team participation as part of their undergraduate studies. The authors believe that because of the demand for collaborative web portals in business; the existing initiatives like the ones proposed by Microsoft [2], IBM [3], Borland [4], etc., which empower ...
In order to spread the use of software process improvement programs and to make their use indepen... more In order to spread the use of software process improvement programs and to make their use independent of organizations features, this work describes the results obtained using a knowledge based model and tool, as well as the proposal of using a patterns based solution implemented using a SPEM extension, in order to improve the efficiency of use of the proposed knowledge based model.
It is important to count on tools to help software professionals to evaluate the software process... more It is important to count on tools to help software professionals to evaluate the software process and how it may be affected by factors related to its deployment. Simulation models are a valuable means to illustrate the behaviour of such a process since scenario generation supports the prediction of potential outcomes and the prevention of undesired scenarios which are harmful to the process and the company in charge of the project to be developed. This work explores the effectiveness of introducing system dynamics (SD) models in the software engineers' process of understanding, from a management perspective, the software process dynamics. The used SD simulation model of the software process emphasises the representation of an iterative process. The COCOMO II model drivers and their main attributes were used, providing a set of reference factors that affect the software process, the estimation of project cost and the effort required. A set of 59 junior software professionals with no previous knowledge about SD participated in a validation study. For simple predictive scenarios, there was no important improvement effect, while for more complex predictive scenarios SD helped them to guess better and provide a rationale for the expected behaviour of the software process performance. This is an open access article under the terms of the Creative Commons Attribution-NonCommercial License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes.
This paper presents a case study analyzing a set of software engineering elicitation techniques. ... more This paper presents a case study analyzing a set of software engineering elicitation techniques. The aim of the case study is to demonstrate that completeness and preciseness are two criteria to be incorporated into the set of existing parameters used to classify and select which elicitation technique to apply depending on the project context variables. Completeness refers to how well each elicitation technique elicits domain, task and strategic requirements, and preciseness refers to how many requirements a software engineer is able to elicit using each technique. Based on the results, we can state that completeness and preciseness perform differently for each analyzed technique. Therefore, these two criteria are necessary in order to improve elicitation technique selection. Also, the techniques used in this case study have been ranked according to the above-mentioned criteria, that is, which technique included in this study, is best suited for which requirements layer and which te...
Kybernetes
Purpose Information technology/software (IT/SW) professionals use the business model canvas (BMC)... more Purpose Information technology/software (IT/SW) professionals use the business model canvas (BMC) to identify innovative digital solutions that improve their client’s business values. This paper aims to address the issue of considering, for a client company, the status of its intangible assets (IAs) in decision-making on the most innovative digital solution. Design/methodology/approach This paper provides a method (BMCIA-method) and a simulation tool (BMCIA-NetSim) to help IT/SW professionals identify and assess an organization’s IAs and their impact on the BMC of digital business. Findings IT/SW professionals used this approach, at 14 small and medium-sized enterprises (SMEs), to identify innovative solutions and add digital value to their businesses. They used the BMCIA to provide their clients (SME’s chief executive officer or chief operating officer) with a view of the BMC enhanced with the status of IAs. These expressed interest in the use of the BMCIA and underscore its import...
Journal of Software: Evolution and Process
Software engineers and IT professionals face the challenge of envisioning the needs and wishes of... more Software engineers and IT professionals face the challenge of envisioning the needs and wishes of their client companies, whose long‐term survivability depends on their adaptability to the digital business ecosystem, which is impregnating more or less every single sector of the economy. Looking at the data reported on the business digitalization project success rate, we realize that there is a lot of room for improvement. In this paper, we focus on the results of developing 10 business digitalization projects for 10 small and medium enterprises, where the software engineers in charge of the projects assessed the knowledge governance maturity of client companies before proposing any specific projects to support their digital businesses. We surveyed the software engineers participating in the above projects to gather their impressions of using knowledge governance assessment as a tool to predictively visualize the digital solution that best fits each digitalization project.
Journal of Software: Evolution and Process, 2020
Software engineers and IT professionals face the challenge of envisioning the needs and wishes of... more Software engineers and IT professionals face the challenge of envisioning the needs and wishes of their client companies, whose long‐term survivability depends on their adaptability to the digital business ecosystem, which is impregnating more or less every single sector of the economy. Looking at the data reported on the business digitalization project success rate, we realize that there is a lot of room for improvement. In this paper, we focus on the results of developing 10 business digitalization projects for 10 small and medium enterprises, where the software engineers in charge of the projects assessed the knowledge governance maturity of client companies before proposing any specific projects to support their digital businesses. We surveyed the software engineers participating in the above projects to gather their impressions of using knowledge governance assessment as a tool to predictively visualize the digital solution that best fits each digitalization project.
Knowledge, People, and Digital Transformation, 2020
In view of the importance of knowledge as a key resource for companies sustainability and improve... more In view of the importance of knowledge as a key resource for companies sustainability and improvement, and in view of the existing efforts made to keep organizations informed about the way they should take care of their know-how, this chapter describes ALTUS, a process-oriented, knowledge maturity model, that helps organizations to assess its knowledge maturity level regarding the performance of a set of capabilities that are oriented to improve strategic or business goals through the accomplishment of several specific knowledge governance processes. This orientation through capabilities, processes and strategic/business goals achievement for knowledge governance is auditable, traceable and sustainable along the time.
Journal of Dynamic Decision Making, 2018
Stock-flow failure is a reasoning error in dynamic systems that has great societal relevance: peo... more Stock-flow failure is a reasoning error in dynamic systems that has great societal relevance: people misjudge a level of accumulation (i.e., stock) considering the information on flows that increase (i.e., inflow) or decrease (i.e., out-flow) over time. Many interventions, including the use of analogies and graphical manipulations, to counteract this failure and help people integrate the flow information have been tested with little or no success. We suggest that this error relates to the valence of a problem: the framing of the inflow or outflow direction as "good" or "bad" is associated with the direction of its accumulation over time. To explore the effects of valence on accumulation judgments, we employ a scenario of a common health problem: blood glucose control through sugar consumption and insulin flows. We also investigate improvements of performance in a second scenario that result after viewing a video of a dynamic system demonstrating the effects of th...
Kybernetes
Purpose This paper aims to address the use of modelling and simulation tools to enhance intangibl... more Purpose This paper aims to address the use of modelling and simulation tools to enhance intangible process assets management by simulating and automating their characterization depending on their quality and impact on an organizational business goal. Design/methodology/approach The authors conducted a study comparing two simulation-based approaches to characterize intangible assets: system dynamics and agent-based simulation. Findings Strategic business studies have not yet considered the use of simulation techniques to characterize the intangible assets at length. The proposed solution introduces significant improvements for strategic data visualization, providing company stakeholders with a practical and helpful prism through which to view an easily adaptable, cheap and meaningful source of information about their company’s process assets, and their behaviour based on operation indicators. Practical implications This research offers decision-makers in knowledge-intensive organizat...
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Papers by Fuensanta Medina-Dominguez